Announcements

Having spotify installed stops other apps from loading

Reply
Highlighted

Having spotify installed stops other apps from loading

Newbie

Plan

Premium

Country

Australia

Device

Oppo A9

Operating System

ColorOS / Android 10

 

My Question or Issue

Been working fine for months, but now stops any and all of my apps from opening/functioning. Also causes my phone to crash

 

The time this started happening was when I started a playlist download - which has worked fine for over 10 other playlists

 

I have powered off the device, restarted, reinstalled numerous times

 

After uninstalling and doing a system restart I find that the spotify icon keeps reappearing after restarting the device, however nothing happens when I try and open it.

 

I suspect something is going wrong with the uninstall process and is the root of this issue

 

As expected, the play store can not see spotify on my device and gives me the option to install (which I have tried many times including clearing cache and data)

 

So much as redownloading spotify will cause my apps to freeze and not launch, even prevents proper system shutdown leaving me on a black screen.

SUGGESTED POSTS