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Plan
Premium
Country
UK
Device
Samsung S20
Operating System
Andriod
My Question or Issue
Spotify starts playing on its own when app is not launched, phone is locked. I have the latest operating system and the latest version of the Spotify app. How do I stop this from happening?
Hey @FTYBRD! Welcome to the Spotify Community. ^^
That's odd.
Is there any device with your Spotify account on it that could cause this issue?
If yes, try this:
Hit the 'Sign Out Everywhere' button on your account page.
Let me know how it goes! ^^
Peace
Hey there @FTYBRD!
Thanks for reaching out about this here in the Community!
Apologies for the delayed response, we just came across this reply. Could you let us know if you’re still having troubles with this?
If you are, can you the following steps:
Go to your phone's settings
Search for "Bixby routines" and select "My routines" at the bottom of the page
This will take you to another page with a few routine options
Here you can check if Spotify is set in any of the routines you have
Toggle the slider to turn it off
Keep us posted on how it goes and feel free to come back to us if you have any other questions.
Take care!
Hey @FTYBRD,
Thanks for keeping us in the loop.
It's possible that some other app has access to your Spotify account and is causing this behavior. To remedy this, would you mind following the steps in this guide and remove any third party apps you don't recognize?
For added security, it' still worthwhile to follow the steps that @Nico posted and sign out everywhere. You can then also set a new password for your account here.
Hope this helps. Let us know how you get on.
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