Announcements

Help Wizard

Step 1

NEXT STEP

status bar inside app doesnt change song info

Solved!

status bar inside app doesnt change song info

Plan

Premium

Country

Russia

Device

Huawei P20 Pro

Operating System

Android

 

My Question or Issue

I don't know why it happens but sometimes status bar inside the app just froze and even though music keep playing in status bar displays one song and the same time. Also when it happens i can't see spotify in status bar on phone. 

Reply

Accepted Solutions
Marked as solution

Hi there @PziHHH,

 

Welcome to the Community!

 

We'd recommend running a clean reinstall of the app. This is simple and often overlooked, but in most cases solves such issues. A clean reinstall involves deleting the app cache. Check out this guide for the relevant steps.

 

Let us know if you're still experiencing this behavior after the reinstallation.

 

Keep us posted

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

View solution in original post

1 Reply
Marked as solution

Hi there @PziHHH,

 

Welcome to the Community!

 

We'd recommend running a clean reinstall of the app. This is simple and often overlooked, but in most cases solves such issues. A clean reinstall involves deleting the app cache. Check out this guide for the relevant steps.

 

Let us know if you're still experiencing this behavior after the reinstallation.

 

Keep us posted

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts