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[Xiaomi] Spotify crash with Wi-Fi network

[Xiaomi] Spotify crash with Wi-Fi network

Yesterday my Spotify will crash every time when I use Wi-Fi network, but when I use Data network the app run very well.

I try to fix it with everything possible solution (Reinstall, delete cache, manufactured my phone), but it still crash again.

 

Plan

Free/Premium

Country

 

Device

Xiaomi Mi 10 Lite 5g

Operating System

Miui 12.0.2

Issue

 

Reply
1 Reply

Hi there @KrakRid3r,

 

Thanks for reaching out about this in the Community!

 

Apologies for the delayed reply, we've just come across this thread.

 

If you're still having this issue, try to disable any battery optimization on your phone and consider permit Spotify to access the required systems on your phone.

 

Go to:

 

1. Mobile Settings> Apps> Spotify> Permissions. Allow everything you see there.

2. Mobile settings> Apps> Spotify> Battery> Optimize battery usage> select top All (not optimized for apps)> Spotify> disable.

3. Last step - restart the phone.

 

Let us know how it goes.

 

Thanks.

AlexModerator
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