Can't log in from my app

Mm231

Plan

Free

Country

Netherlands 

 

Device

Huawei Mate 10 Pro

Operating System

Android

 

My Question or Issue

When I try to log in via Facebook at my Spotify account, it gives an error message which I am not even allowed to screenshot. I also try using the email address to log in but it still doesn't work from my app. From the web browser there is no problem. 

I tried clearing the data and cashe also uninstalling and installing the app again. 

Please help 🙏

 

Reply
1 Reply

Alex

Hi there @Mm231,

 

Welcome to the Community!

 

Have you tried resetting your password? This helps often times when you're having issues logging in. 

 

You can also try using a different network.

 

Hope this helps. Let us know how it goes.

AlexModerator
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