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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Superuser Contribution Spotify pauses with every tabata workout app I've downloaded

PlanPremiumCountryUSDeviceAndroid, Galaxy s8 My Question or IssueI've downloaded several different Tabata workout apps and during my "active" work intervals Spotify pauses the music. I initially assumed it was the first Tabata app I downloaded that w...

Casual Listener

  Plan Premium Country US Device Android, Galaxy s8   My Question or Issue I've downloaded several different Tabata workout apps and during my "active" work intervals Spotify pause...

Tring90

Casual Listener

8502 Views

6 replies

0 likes

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Superuser Contribution My songs change on their own

I'm constantly listening to a song and out of nowhere Spotify changes to a completely random one.

Visitor

I'm constantly listening to a song and out of nowhere Spotify changes to a completely random one.  

Mario

Spotify Legend

502 Views

2 replies

1 likes

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Retrieve Lost Playlists from phone

Hi, I've been using my wife's (we've recently split up) family account for a year or so but she has deleted her account. I had 1000's of songs in my playlists which were downloaded to my phone so that I could listen to them when offline. If I create ...

Casual Listener

Hi,    I've been using my wife's (we've recently split up) family account for a year or so but she has deleted her account. I had 1000's of songs in my playlists which were downloaded to ...

skroon19

Composer

605 Views

4 replies

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Android bug landscape mode

PremiumGreece Huawei Mate 20 ProAndroid 10 I found a reproducible bug on the Android version of the app, when you are on landscape mode and click on the now playing bar on the bottom, your library becomes either totally empty or has just 1 playlist s...

Visitor

Premium Greece   Huawei Mate 20 Pro Android 10   I found a reproducible bug on the Android version of the app, when you are on landscape mode and click on the now playing bar on the b...

user-removed

Not applicable

552 Views

2 replies

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Superuser Contribution Minhas músicas curtidas sumiram.

Boa tarde, quando entro no aplicativo pelo meu celular Android, e vou na minha playlist de músicas curtidas. Aparece como se a playlists estivesse sem nenhuma música, ou seja a playlist vazia. O que me recomendam para que esse erro ser resolvido? Obr...

Visitor

Boa tarde, quando entro no aplicativo pelo meu celular Android, e vou na minha playlist de músicas curtidas. Aparece como se a playlists estivesse sem nenhuma música, ou seja a playlist vazia. O que ...

PedroCapetini

Visitor

20873 Views

38 replies

15 likes

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Solved!! App disconnects to any wifi speaker

PlanPremiumCountryUk Device(Samsung Galaxy s10+, Windows 10, Amazon fire stick)Operating System(Android 10) My Question or IssueFor quite a while now listening on my sonos speakers the widget in the notification slider which (to pause/play forward/re...

Casual Listener

  Plan Premium Country Uk   Device (Samsung Galaxy s10+, Windows 10, Amazon fire stick) Operating System (Android 10)   My Question or Issue For quite a while now listening...

9wr

Casual Listener

1507 Views

2 replies

0 likes

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Superuser Contribution Many App issues on Android phone

PlanPremiumCountryUKDeviceMoto E4plus (Android) My Question or IssueOver the last two weeks I have many issues with the Spotify app that I have never experienced before. They persist after multiple clean re-installation following cache clears, SD car...

Casual Listener

  Plan Premium Country UK Device Moto E4plus (Android)   My Question or Issue Over the last two weeks I have many issues with the Spotify app that I have never experienced before. ...

Xenia

Moderator

535 Views

3 replies

2 likes

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Widget

Spoiler (Highlight to read) PlanPremiumCountryGermanySamsung Galaxy S9+ My Question or IssueI had the widget working on my Homescreen but as i moved spotify to my sd card it disappeard and i cant found it anymore in the widgets menu

Visitor

  Plan Premium Country Germany Samsung Galaxy S9+   My Question or Issue I had the widget working on my Homescreen but as i moved spotify to my sd card it disappeard and i cant foun...

skroon19

Composer

496 Views

1 replies

1 likes

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Can't sync local files to android

PlanPremiumCountrySpainDevicePC / Phone (Realme X2 Pro)Operating SystemWindows 10 / Realme UI 1.0 (Android 10 with May security patch) My Question or IssueMy local files won't sync, I can play them in my PC but the won't play on my phone if I try to ...

Newbie

Plan Premium Country Spain Device PC / Phone (Realme X2 Pro) Operating System Windows 10 / Realme UI 1.0 (Android 10 with May security patch)   My Question or Issue My local files won'...

user-removed

Not applicable

423 Views

1 replies

0 likes

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after login black screen

PlanPremiumCountryBelgiumDeviceRedMi Note 4Operating SystemAndroid Nougat My Question or IssueI just went premium family and now after login I see the green logo and then nothing, just a black screen

Visitor

Plan Premium Country Belgium Device RedMi Note 4 Operating System Android Nougat   My Question or Issue I just went premium family and now after login I see the green logo and then not...

skroon19

Composer

747 Views

1 replies

0 likes

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Solved!!Superuser Contribution Anzeige für Neuheiten

PlanPremiumCountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGuten Morgen, ich hatte vor einigen Wochen für einige Tage rechts oben auf der App-Startsei...

Casual Listener

PlanPremium Country Germany  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Guten M...

Elena

Moderator

658 Views

1 replies

0 likes

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Solved!!Superuser Contribution Liked Songs aren't showing up on phone

PlanPremiumCountryUSDevice(Samsung Galaxy S8+) My Question or IssueMy liked songs aren't showing up on my phone anymore but they show up on my desktop app. When I go to liked songs it says "your liked songs will appear here." I've tried deleting cach...

Newbie

Plan Premium Country US Device (Samsung Galaxy S8+)   My Question or Issue My liked songs aren't showing up on my phone anymore but they show up on my desktop app. When I go to liked son...

Elena

Moderator

512 Views

1 replies

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Solved!!Superuser Contribution Queue button broken (greyed out)

PlanPremium (Student)CountryUSDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or IssueI use the queue function often to see what songs I've added and rearrange/remove them, as well as see what auto-play has put in shuffle. A few days ag...

Casual Listener

Plan Premium (Student) Country US Device Samsung Galaxy S9 Operating System Android 10   My Question or Issue I use the queue function often to see what songs I've added and rearrange/...

Vasil

Moderator

11979 Views

7 replies

2 likes

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STOP REPEATING SELECTED SONGS!!

You need to stop playing a selected song twice! If I click on a song I want to hear it once then the radio. I'm not sure why you started making it play twice then start the radio but it's definitely my biggest complaint. I love Spotify but this needs...

Visitor

You need to stop playing a selected song twice! If I click on a song I want to hear it once then the radio. I'm not sure why you started making it play twice then start the radio but it's definitely ...

368 Views

0 replies

0 likes

Android
Search
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Superuser Contribution Hintergrund Rauschen

Hallo, Leider habe ich ein störendes Hintergrund rauschen, so dass man leise Musik schlecht hören kann, kein Genuss. Ich verwende ein Android System 9.1 mit einem Doopro S95 Pro Handy. Abgespielt wird auf Bose Bluetooth Lautsprecher. Im Spotify ist f...

Casual Listener

Hallo,  Leider habe ich ein störendes Hintergrund rauschen, so dass man leise Musik schlecht hören kann, kein Genuss.  Ich verwende ein Android System 9.1 mit einem Doopro S95 Pro Handy. ...

OscarDC

Moderator

3326 Views

3 replies

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Can't play while in call

PlanPremiumCountrySweden DeviceSamsung Galaxy s10+Operating SystemAndroid My Question or IssueWhen someone calls the music stops as usual, but before you could play it again while you're still in a call. Now the playbuttom just turns to pause for a m...

Casual Listener

Plan Premium Country Sweden  Device Samsung Galaxy s10+ Operating System Android   My Question or Issue When someone calls the music stops as usual, but before you could play it a...

anishdwivedikanpur

Visitor

7084 Views

2 replies

2 likes

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Superuser Contribution Why did spotify remove 'Appears On' feature?

CountryGermanyDeviceLG V30+Operating SystemAndroid version 8.0.0 My Question or IssueSince few months ago, 'appears on' feature was removed. I contacted spotify customer service on twitter. I was told the problem was on my device or account. But it w...

Visitor

Country Germany Device LG V30+ Operating System Android version 8.0.0   My Question or Issue Since few months ago, 'appears on' feature was removed. I contacted spotify customer service ...

Ivan

Spotify Legend

557 Views

1 replies

0 likes

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Solved!!Superuser Contribution Can't disable shuffle play in Daily Mix

PlanPremiumCountryPolandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueGo to "Liked songs" section, click "shuffle & play", now go to any "Daily Mix" and play it - songs will play in random order and you can't disable it unle...

Casual Listener

Plan Premium Country Poland Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue Go to "Liked songs" section, click "shuffle & play", now go to any "Daily ...

j-MIND

Casual Listener

6572 Views

7 replies

1 likes

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Solved!!Superuser Contribution Im listening to a playlist and a song just pops in

I leave a playlist on all night and lately I wake up to sogs that are not in that playlist (yeah Im sure I played the playlist) and it's a large list of songs I dont know. Today I was half awake and I was hearing the songs and then suddenly one I did...

Casual Listener

I leave a playlist on all night and lately I wake up to sogs that are not in that playlist (yeah Im sure I played the playlist) and it's a large list of songs I dont know. Today I was half awake and ...

Mario

Spotify Legend

586 Views

3 replies

0 likes

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Superuser Contribution Volume slider on tablet will not link to the slider on the spotify app

PlanPremiumCountryCanadaDeviceGeneric car tabletOperating SystemAndroid 9 My Question or IssueHello there I am noticing an issue with the in app volume slider. It is on the connect page but while listening on a local device. I notice when I am on my ...

Casual Listener

Plan Premium Country Canada Device Generic car tablet Operating System Android 9   My Question or Issue Hello there I am noticing an issue with the in app volume slider. It is on the c...

Ivan

Spotify Legend

667 Views

3 replies

0 likes

Help
support
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