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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375583 Views

541 replies

34 likes

Account
Free
  • 375583 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

  • 7533 Views
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  • 7 likes

Solved!! I can't disable shuffle.

Most of my spotify playlists have the little shuffle icon on them, meaning that rather than playing them in order. They shuffle, I want to disable this for some of these playlist but there doesn't seem to be an option to disable it. I am very annoyed...

Casual Listener

Most of my spotify playlists have the little shuffle icon on them, meaning that rather than playing them in order. They shuffle, I want to disable this for some of these playlist but there doesn't se...

cyrum

Casual Listener

754 Views

2 replies

0 likes

  • 754 Views
  • 2 replies
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Superuser Contribution Multiple Issues with Spotify on Android

PlanPremiumCountryUKDevice Samsung Galaxy 9Operating SystemAndroid Version 10, One UI Version 2.1 I have used spotify for years without issue but currently I am having many problems that is making the app unusable. I have tried reinstalling, deleting...

Newbie

Plan Premium Country UK Device  Samsung Galaxy 9 Operating System Android Version 10, One UI Version 2.1   I have used spotify for years without issue but currently I am having man...

Xenia

Moderator

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone screen lock issue is not fixed

PlanFree/PremiumCountryFinlandDeviceBV9500Operating SystemAndroid 8.1.0 My Question or IssueMusic stops playing 12 seconds after screen is locked. I did not have this issue with previous version of app, so basically this latest update ruined my app w...

Casual Listener

Plan Free/Premium Country Finland Device BV9500 Operating System Android 8.1.0   My Question or Issue Music stops playing 12 seconds after screen is locked.  I did not have this ...

Elena

Moderator

486 Views

3 replies

0 likes

  • 486 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Cradles" de sub Urban se detiene y no pasa ala siguiente cancion

Cuando estoy escuchando música y empieza a sonar Cradles, se detiene después de la primera parte, es un problema que solo sucede en esta canción, las demás se reproducen bien, pero siempre que Cradles se reproduce, solo puedo escuchar una pequeña par...

Visitor

Cuando estoy escuchando música y empieza a sonar Cradles, se detiene después de la primera parte, es un problema que solo sucede en esta canción, las demás se reproducen bien, pero siempre que Cradle...

Katerina

Spotify Legend

845 Views

1 replies

1 likes

  • 845 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Shuffle play is default after not using app for a while

PlanPremiumCountryUKDevicePixel 3aOperating SystemAndroid 10Spotify Version8.5.73.824 My Question or IssueAfter not using Spotify for a while (say 4 or 5 hours), when I open the app, and search for a song, and press the song to play it, the default m...

Casual Listener

Plan Premium Country UK Device Pixel 3a Operating System Android 10 Spotify Version 8.5.73.824   My Question or Issue After not using Spotify for a while (say 4 or 5 hours), when I o...

taekwondoalex

Casual Listener

1176 Views

2 replies

0 likes

Android 10
Shuffle play default
  • 1176 Views
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  • 0 likes

Superuser Contribution Can't download local files on Android App

PlanPremiumCountryUK Operating System(Android 10) My Question or IssueI've recently moved over to Spotify, however i'm having a lot of trouble adding music which isn't available on Spotify (such as albums i've bought elsewhere, e.g. from BandCamp) to...

Visitor

Plan Premium Country UK   Operating System (Android 10)   My Question or Issue I've recently moved over to Spotify, however i'm having a lot of trouble adding music which isn't ava...

Mario

Spotify Legend

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing Songs on my Phone?

PlanPremiumCountryCanadaDeviceOne Plus 8 ProOperating SystemAndroid My Question or IssueI recently just bought spotify premium. I have a bunch of songs already on my phone, some are exclusive mixes that are not available on spotify. I am aware of the...

Visitor

Plan Premium Country Canada Device One Plus 8 Pro Operating System Android   My Question or Issue I recently just bought spotify premium. I have a bunch of songs already on my phone, s...

Elena

Moderator

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution DEBIT ABONNEMENT PREMIUM PAR ERREUR

BonjourJe suis en abonnement FREE pourtant des debits sur ma carte bleue sont passés du montant de spotify family.Comment puis je contacter Spotify par telephone ou par mail pour regulariser la situation?

Newbie

Bonjour Je suis en abonnement FREE pourtant des debits sur ma carte bleue sont passés du montant de spotify family. Comment puis je contacter Spotify par telephone ou par mail pour regulariser la s...

Alex

Spotify Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth headphones paired, Spotify not playing music

PlanPremiumCountryUSADeviceSamsung Galaxy 9 My Question or IssueI just purchased a pair of bluetooth headphones to pair with my phone while running, so a headphone cord doesn't get tangled up. The headphones I bought are Senso ActivBuds S-250. I have...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 9   My Question or Issue I just purchased a pair of bluetooth headphones to pair with my phone while running, so a headphone cord doesn't g...

may2716

Casual Listener

30260 Views

4 replies

2 likes

  • 30260 Views
  • 4 replies
  • 2 likes

Superuser Contribution Crackling when connected to bluetooth

PlanPremiumCountryUK DeviceGOOGLE PIXEL 2 My Question or IssueNever used to have the problem but the past couple of days when I connect my phone to my car via Bluetooth I get intermittent crackling whilst listening to music. I have deleted and reinst...

Casual Listener

Plan Premium Country UK  Device GOOGLE PIXEL 2   My Question or Issue Never used to have the problem but the past couple of days when I connect my phone to my car via Bluetooth I ge...

Ver

Spotify Legend

8441 Views

5 replies

0 likes

Android
bluetooth
Car
crackling
  • 8441 Views
  • 5 replies
  • 0 likes

Joe Rogan podcast download issues

After I download Joe Rogan podcast episodes, I can't play his downloaded content without internet connection.

Visitor

After I download Joe Rogan podcast episodes, I can't play his downloaded content without internet connection. 

jwolff719

Casual Listener

11948 Views

6 replies

12 likes

  • 11948 Views
  • 6 replies
  • 12 likes

Solved!! Local files won't sync

I have a Moto X updated to the latest firmware. For some reason, the last time I synced it, my playlists synced fine, including all the local files. Now, it refuses to sync the local tracks and I can't even play them over wi-fi. WHY?? Also, it would ...

Music Fan

I have a Moto X updated to the latest firmware. For some reason, the last time I synced it, my playlists synced fine, including all the local files. Now, it refuses to sync the local tracks and I can...

hematocrit

Casual Listener

18371 Views

10 replies

1 likes

Android
problem
  • 18371 Views
  • 10 replies
  • 1 likes

Superuser Contribution Desaparecio modo aleatorio para todas las canciones descargadas

Hace unos meses que actualicé mi app en Android y cambio el menú y la vista general, pero lo único que me molestó fue que ya no puedo poner mis canciones descargadas en aleatorio, tengo que poner un solo disco o playlist.Por qué lo hicieron ?

Newbie

Hace unos meses que actualicé mi app en Android y cambio el menú y la vista general, pero lo único que me molestó fue que ya no puedo poner mis canciones descargadas en aleatorio, tengo que poner un ...

-g_ik8hzckwgb

Casual Listener

9066 Views

8 replies

0 likes

  • 9066 Views
  • 8 replies
  • 0 likes

Superuser Contribution Bug with songs in "Favorite"

PlanPremiumCountryRussiaDeviceRedmi Note 7Operating SystemAndroid My Question or IssueSongs added to a playlist transferred from another service and marked as "Favorite" are not displaye

Visitor

Plan Premium Country Russia Device Redmi Note 7 Operating System Android   My Question or Issue Songs added to a playlist transferred from another service and marked as "Favorite" are ...

Ivan

Spotify Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play a specific songs

I can't play a specific songs neither on my phone nor on my pc even though i have spotify premium. I found too many songs lately, that cant play on my account. I knew those two that i attached are on spotify, friend send them to me. Dont tell me it's...

Casual Listener

I can't play a specific songs neither on my phone nor on my pc even though i have spotify premium.  I found too many songs lately, that cant play on my account. I knew those two that i att...

Alex

Spotify Legend

592 Views

2 replies

0 likes

  • 592 Views
  • 2 replies
  • 0 likes

Re: [Android] Can't access or play podcasts in Your Library

Appears that this issue is still not fixed for me! I've had this problem for months now and it's getting ridiculous at this stage, paying for premium and not really having access to my podcasts. Have tried all the fixes suggested to no avail, along w...

Regular

Appears that this issue is still not fixed for me! I've had this problem for months now and it's getting ridiculous at this stage, paying for premium and not really having access to my podcasts. Have...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't copy the Shazam Tracks playlist or edit the track order

PlanPremiumCountry Device(Oneplus 6) Operating System(Android 10) My Question or IssueThe Shazam Playlist seems to allow itself to be edit and saves the edit successfully. But it doesn't actually reorder the music when returning to the playlist. Also...

Visitor

Plan Premium Country   Device (Oneplus 6)  Operating System (Android 10)    My Question or Issue The Shazam Playlist seems to allow itself to be edit and saves the edit ...

Mario

Spotify Legend

743 Views

3 replies

0 likes

edit
reorder
Reorder playlist
Shazam
  • 743 Views
  • 3 replies
  • 0 likes

Superuser Contribution why does the stream cut out all the time when walking down the street?

this has been happening for 2 weeks now. every time I walk from my place to downtown, the stream of music playing from the phone mobile app and going to my bluetooth buds cuts out like 50-100 times in 30 minutes during the walk. anyone else complaini...

Gig Goer

this has been happening for 2 weeks now. every time I walk from my place to downtown, the stream of music playing from the phone mobile app and going to my bluetooth buds cuts out like 50-100 times i...

Elena

Moderator

1193 Views

1 replies

0 likes

  • 1193 Views
  • 1 replies
  • 0 likes

Solved!! I can't delete and add songs

PlanPremium accountCountryIndonesiaDeviceSamsung Galaxy A8 2018Operating SystemAndroid Oreo My Question or IssueI can't delete and add songs

Casual Listener

Plan Premium account Country Indonesia Device Samsung Galaxy A8 2018 Operating System Android Oreo   My Question or Issue I can't delete and add songs

naufalsdaffa75

Casual Listener

923 Views

4 replies

0 likes

  • 923 Views
  • 4 replies
  • 0 likes