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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 840072 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840072 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13657 Views
  • 1 replies
  • 0 likes
  • 13657 Views
  • 1 replies
  • 0 likes

How to roll back version?

PlanPremiumCountryAusDeviceSamsung Galaxy 9Operating SystemAndroid Pie How do I roll back to a previous version that still contains the widget?

  • Casual Listener
  • Plan Premium Country Aus Device Samsung Galaxy 9 Operating System Android Pie   How do I roll back to a previous version that still contains the widget?  
  • Dragoshade
  • Music Fan
  • 382 Views
  • 2 replies
  • 6 likes
  • 382 Views
  • 2 replies
  • 6 likes

Alternative recommendations

Looking for recommendations for a music streaming app with a handy widget, 'cos this ain't it, chief

  • Visitor
  • Looking for recommendations for a  music streaming app with a handy widget, 'cos this ain't it, chief
  • lthielke
  • Casual Listener
  • 246 Views
  • 2 replies
  • 2 likes
  • 246 Views
  • 2 replies
  • 2 likes

Spotify Pauses constantly when listening to Long form content

PlanPremiumCountryAustralia DeviceOPPO Reno ZOperating SystemAndroid 9 (Pie) My playback consistently pauses when listening to long form content (Podcasts or longer songs) for some reason. It mainly happens when I'm driving but it also happens when I...

  • Visitor
  • Plan Premium Country Australia   Device OPPO Reno Z Operating System Android 9 (Pie)   My playback consistently pauses when listening to long form content (Podcasts or longer song...
  • Jose_M
  • Spotify Star
  • 322 Views
  • 1 replies
  • 1 likes
  • 322 Views
  • 1 replies
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some songs don't play

PlanPremiumCountryBrasilDevice(Xiaomi Redmi S2)Operating System(Android) My Question or Issue Some songs don't play. they appear to be locked, but there are no options to unlock them.

  • Visitor
  • Plan Premium Country Brasil Device (Xiaomi Redmi S2) Operating System (Android)   My Question or Issue   Some songs don't play. they appear to be locked, but there are no optio...
  • Jose_M
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
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Superuser Contribution Unable to Login on Android app.

Plan: FreeCountry: United StatesDevice: Motorola Moto x4Operating System: Android 9 (Pie) Hello. Just as the title states, I am unable to login using the app on my phone. I tried opening up the app a couple days ago as usual and noticed it was logged...

  • Casual Listener
  • Plan: Free Country: United States Device: Motorola Moto x4 Operating System: Android 9 (Pie)     Hello.  Just as the title states, I am unable to login using ...
  • FrostburnSpirit
  • Casual Listener
  • 1050 Views
  • 3 replies
  • 0 likes
  • 1050 Views
  • 3 replies
  • 0 likes

sorting/filtering

PlanFree/PremiumCountry U.S. Device LG G6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I have followed for sorting and filtering a playlist, however, when I cl...

  • Visitor
  • Plan Free/Premium Country U.S.   Device LG G6 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System android (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...
  • dakew
  • Newbie
  • 218 Views
  • 2 replies
  • 0 likes
  • 218 Views
  • 2 replies
  • 0 likes

Widget.

PlanPremium family CountryUnited States DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueYou took the widget. Why would you take something away from a paying customer like that? You keep changing away from what I liked about you...

  • Newbie
  •   Plan Premium family  Country United States  Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue You took the widget. Why would you take ...
  • Jose_M
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Solved!! I can't listen to just a specific album, and can't loop.

PlanFreeCountryEngland DeviceHuawei Y9Operating System Android Oreo Alright, I am a huge musical fan, and I used to use Spotify on an older tablet that allowed me to play just an album. Now, I moved to phone, and more songs have been added to the alb...

  • Newbie
  • Plan Free Country England  Device Huawei Y9 Operating System  Android Oreo   Alright, I am a huge musical fan, and I used to use Spotify on an older tablet that allowed m...
  • Emilia_8
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

daily mix will not update

PlanFree (was premium before)Country IsraelDeviceSamsung Galaxy 7 and 8My Question or Issuefor couple of mouths I didn't get any now updates on my daily mixes (any of the 6)they are not refreshing and have the same songs every time.this happens only ...

  • Newbie
  •   Plan Free (was premium before) Country  Israel Device Samsung Galaxy 7 and 8 My Question or Issue for couple of mouths I didn't get any now updates on my daily mixes (any of the 6...
  • Emilia_8
  • Spotify Star
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Local files won't download

PlanPremiumCountryUSADeviceWindows 10 to Note 8 My Question or IssueLocal files won't download no matter what I do. They show up on the playlist but won't download. I've tried all of the suggestions on all the other posts I could find (all the way ba...

  • Visitor
  • Plan Premium Country USA Device Windows 10 to Note 8   My Question or Issue Local files won't download no matter what I do. They show up on the playlist but won't download.   I've...
  • Kokanee9
  • Visitor
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Local File to android audio playback bug

PlanPremiumCountry UKDeviceSony experia E5Operating SystemAndroid Marshmallow My Question or IssueWhen I transfer a local file from my PC to a downloaded playlist that's on my phone it trafers perfectly fine, and is available to play offline. However...

  • Casual Listener
  • Plan Premium Country  UK Device Sony experia E5 Operating System Android Marshmallow   My Question or Issue When I transfer a local file from my PC to a downloaded playlist that's...
  • ERCR
  • Visitor
  • 519 Views
  • 1 replies
  • 0 likes
  • 519 Views
  • 1 replies
  • 0 likes

Ridiculous that we can't hide recently playedon android

Resd the tile . This change has no good reason whatsoever. The app just keeps getting worse and worseProbably not going to resub. This change pisses off thousands of people and there is legit no reason for at all it's so annoying I'm probably droppin...

  • Newbie
  • Resd the tile . This change has no good reason whatsoever. The app just keeps getting worse and worse Probably not going to resub.    This change pisses off thousands of people and there...
  • 149 Views
  • 0 replies
  • 1 likes
  • 149 Views
  • 0 replies
  • 1 likes

Shazam Playlist

PlanPremiumCountryUSADeviceLG K20+Operating SystemAndroid My Question or IssueWhy are less than half of my Shazam tracks showing in playlist? Is there a limit to number of tracks? I have tried disconnecting and reconnecting to Spotify. Should i unins...

  • Newbie
  • Plan Premium Country USA Device LG K20+ Operating System Android   My Question or Issue Why are less than half of my Shazam tracks showing in playlist? Is there a limit to number of tr...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Scrubbing through notifications Android Q

The new music notification in android Q can be used to scroll through a song in some audio players (e.g. google play music), and i find it very strange that Spotify lite has this feature while the full app doesn't.

  • Newbie
  • The new music notification in android Q can be used to scroll through a song in some audio players (e.g. google play music), and i find it very strange that Spotify lite has this feature while the fu...
  • 233 Views
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  • 233 Views
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When an album is "saved" the songs don't go to your liked songs (previously the "songs" section)

PlanPremiumCountryUSDevicePixel 2 XLOperating SystemAndroid P My Question or Issue In the past when I saved an album it would also save it to the "songs" category of my library. I could listen to my whole library on shuffle by shuffling from my songs...

  • Newbie
  • Plan Premium Country US Device Pixel 2 XL Operating System Android P   My Question or Issue   In the past when I saved an album it would also save it to the "songs" category of m...
  • 173 Views
  • 0 replies
  • 1 likes
  • 173 Views
  • 0 replies
  • 1 likes

Shuffle glitch

PlanPremiumCountryUnited StatesDeviceLG G6Operating SystemAndroid 8.0.0 My Question or IssueAn issue has been happening with the latest couple of updates where playlists on shuffle will completely jumble around the next songs in the queue. This tends...

  • Casual Listener
  • Plan Premium Country United States Device LG G6 Operating System Android 8.0.0   My Question or Issue An issue has been happening with the latest couple of updates where playlists on s...
  • 632 Views
  • 0 replies
  • 0 likes
  • Android 8
    Glitch
    liked songs
    shuffle bug
    Shuffle in playlists
  • 632 Views
  • 0 replies
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spotify

1

  • Visitor
  • 1
  • 121 Views
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  • 121 Views
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Cannot share to Instagram for Google Pixel

PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid 9 My Question or IssueI've had my Google Pixel 3a for a few months now, and I cannot share my current song to my Instagram story. When I click "share" the only Instagram option is to s...

  • Visitor
  • Plan Premium Country USA Device Google Pixel 3a Operating System Android 9   My Question or Issue I've had my Google Pixel 3a for a few months now, and I cannot share my current song t...
  • nancyliu
  • Visitor
  • 268 Views
  • 1 replies
  • 2 likes
  • 268 Views
  • 1 replies
  • 2 likes

Playlist not displaying/playing songs in order

PlanPremiumCountryUSADeviceLG k20 PlusOperating SystemAndroid 7.0 My Question or IssueOne of my Spotify playlists has been acting... weird. I have it sorted by Artist (A - Z) and the songs are usually in numerical order by album. However, I have been...

  • Regular
  • Plan Premium Country USA Device LG k20 Plus Operating System Android 7.0   My Question or Issue One of my Spotify playlists has been acting... weird. I have it sorted by Artist (A - Z)...
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

Solved!! Can no longer play on Sonos using Spotify Andoid app

PlanPremiumCountryU.S.DeviceSamsung J7 2018Operating SystemAndroid Oreo My Question or IssueI'm able to play Spotify using the Sonos app, but I can no longer connect to Sonos using Spotify Android app. Reinstalling Spotify did not help. Starting song...

  • Music Fan
  • Plan Premium Country U.S. Device Samsung J7 2018 Operating System Android Oreo   My Question or Issue I'm able to play Spotify using the Sonos app, but I can no longer connect to ...
  • hemophobe
  • Music Fan
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

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