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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857163 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857163 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21515 Views
  • 3 replies
  • 0 likes
  • 21515 Views
  • 3 replies
  • 0 likes

Spotify security is a joke

PlanALLCountryALLDeviceALLOperating SystemALL My Question or IssueA lot of my friends have been kicked out of their family plan lately and we have some 13 year old kid running around in school bragging he can sell Spotify for 1$.I also had problems w...

  • Casual Listener
  •   Plan ALL Country ALL Device ALL Operating System ALL   My Question or Issue A lot of my friends have been kicked out of their family plan lately and we have some 13 year old ki...
  • sirgeonie
  • Newbie
  • 3485 Views
  • 4 replies
  • 2 likes
  • 3485 Views
  • 4 replies
  • 2 likes

Bring back three dots Add/modify options in main views.

PlanPremiumCountryNetherlandsDeviceoneplus 3tOperating SystemAndroid 9.0.6 My Question or IssueSince update it is less straight to access... Menu when in artist view to add modify to queue/playlist etc Now process is not optimized and requires multip...

  • Casual Listener
  • Plan Premium Country Netherlands Device oneplus 3t Operating System Android 9.0.6       My Question or Issue Since update it is less straight to access... Menu when in arti...
  • Luan
  • Spotify Star
  • 706 Views
  • 5 replies
  • 0 likes
  • Add options
    Add to Queue
    modifier
  • 706 Views
  • 5 replies
  • 0 likes

Superuser Contribution Connecting to a coworker phone

Hello all,I'm very sad to had to post here, but there is something happening that are already making my experience so bad that I'm considering stop subscribing spotify. Spotify connect is awesome, right?I can control my pc with my phone, send musics ...

  • Casual Listener
  • Hello all, I'm very sad to had to post here, but there is something happening that are already making my experience so bad that I'm considering stop subscribing spotify.   Spotify connect is ...
  • Mario
  • Spotify Legend
  • 1444 Views
  • 8 replies
  • 2 likes
  • Android
    Connect
  • 1444 Views
  • 8 replies
  • 2 likes

Superuser Contribution Add To Homescreen Inconsistent

PlanPremium/FamilyCountryU.S.Device(Samsung Galaxy Tab A 7")Operating System(Android) My Question or IssueMy issue is that this feature has been acting inconsistently, for a while, now. At first, after working fine, it started making some of my playl...

  • Roadie
  • Plan Premium/Family Country U.S. Device (Samsung Galaxy Tab A 7") Operating System (Android)   My Question or Issue My issue is that this feature has been acting inconsistently, for a ...
  • Peter
  • Spotify Legend
  • 572 Views
  • 1 replies
  • 0 likes
  • buttons
    Homescreen icons
  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock screen image hijacking

Can you please make it available for users to turn off the cover image art that hijacks our lock screen? How is this even something we have to bring up? I feel like this brothers everyone but today I actually made my community account to talk about i...

  • Visitor
  • Can you please make it available for users to turn off the cover image art that hijacks our lock screen? How is this even something we have to bring up? I feel like this brothers everyone but today I...
  • Peter
  • Spotify Legend
  • 339 Views
  • 1 replies
  • 2 likes
  • 339 Views
  • 1 replies
  • 2 likes

Superuser Contribution Disable album art on lock screen

Can't find out how to turn off the album art on my lock screen.PlanPremiumCountryU.S.DevicePixel 3 & Oneplus 7t proOperating SystemAndroid 10 My Question or IssueCan't find out how to turn off the album art on my lock screen.

  • Casual Listener
  • Can't find out how to turn off the album art on my lock screen. Plan Premium Country U.S. Device Pixel 3 & Oneplus 7t pro Operating System Android 10   My Question or Issue Can't ...
  • Peter
  • Spotify Legend
  • 1592 Views
  • 1 replies
  • 1 likes
  • 1592 Views
  • 1 replies
  • 1 likes

Superuser Contribution When adding a song to a playlist I can't choose a sorting method for the playlists

PlanPremiumCountryNetherlandsDeviceMotorola Moto G5 plusOperating SystemAndroid 8.1 My Question or IssueRecently I got a new UI that changed how my playlists were sorted. I had them sorted by "Custom order" and after the update they were sorted by "R...

  • Casual Listener
  • Plan Premium Country Netherlands Device Motorola Moto G5 plus Operating System Android 8.1   My Question or Issue Recently I got a new UI that changed how my playlists were sorted. I h...
  • Peter
  • Spotify Legend
  • 397 Views
  • 2 replies
  • 7 likes
  • 397 Views
  • 2 replies
  • 7 likes

Playlist

When I search for a song, it doesn't let me play it, but it tells me that if I want to add it to a playlist, what can I do?

  • Casual Listener
  •   When I search for a song, it doesn't let me play it, but it tells me that if I want to add it to a playlist, what can I do?
  • Emilia_8
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share Spotify on Instagram

PlanPremiumCountryRomania DeviceSamsung Galaxy A70Operating SystemAndroid Pie My Question or IssueI've had this problem for a long time and it seems it wasn't fixed yet. Every time I want to share anything from Spotify to my Instagram it doesn't work...

  • Visitor
  •   Plan Premium Country Romania   Device Samsung Galaxy A70 Operating System Android Pie   My Question or Issue I've had this problem for a long time and it seems it wasn't ...
  • Guido
  • Spotify Legend
  • 728 Views
  • 6 replies
  • 2 likes
  • 728 Views
  • 6 replies
  • 2 likes

Inconvenience

PlanFree/PremiumCountry DeviceXiomi 5AOperating SystemAndroid Oreo My Question or IssueI pressed a button in on the notification widget (the farthest right once, similar to this ) and it greyed out a song from my liked playlist. I can't play that fro...

  • Visitor
  • Plan Free/Premium Country   Device Xiomi 5A Operating System Android Oreo   My Question or Issue I pressed a button in on the notification widget (the farthest right once, similar...
  • Luan
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like/Dislike buttons disappeared in Playlist view

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S9Operating Systemandroid 8.0.0 My Question or IssueHello, Right after upgrading to Premium, all of the like/dislike buttons disappeared from the playlist view mode. It was quite convenient to skim thro...

  • Newbie
  • Plan Premium Country Australia Device Samsung Galaxy S9 Operating System android 8.0.0   My Question or Issue Hello,   Right after upgrading to Premium, all of the like/dislike ...
  • Peter
  • Spotify Legend
  • 271 Views
  • 2 replies
  • 0 likes
  • 271 Views
  • 2 replies
  • 0 likes

Bad Place for Dislike Button

PlanPremiumCountryBrazilDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or Issue I can't understand how this software was designed like this. On different scenarios the like button changes places! And the dislike button takes its place! I...

Screenshot_20191218-144836_Spotify.jpg Screenshot_20191218-144913_Spotify.jpg
  • Newbie
  • Plan Premium Country Brazil Device Samsung Galaxy 8 Operating System Android 9   My Question or Issue   I can't understand how this software was designed like this. On...
  • Luan
  • Spotify Star
  • 418 Views
  • 1 replies
  • 2 likes
  • 418 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't play downloaded songs

PlanPremiumCountryColombiaDeviceMoto E4 PlusOperating SystemAndroid Nougat My Question or IssueHi, I'm having trouble with my downloaded songs on my phone. I've tried many times to download the songs that I've liked and it works at first, for the fir...

  • Visitor
  • Plan Premium Country Colombia Device Moto E4 Plus Operating System Android Nougat   My Question or Issue Hi, I'm having trouble with my downloaded songs on my phone. I've tried many ti...
  • Petya
  • Community Legend
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify finding downloaded music after a phone reset

PlanPremiumCountryAustraliaDeviceSamsung A20, S10+Operating SystemAndroid My Question or IssueSpotify, please fix this issue. There should be no reason technically why this can't be achieved, surely! Not everyone has access to wi-fi and in my case, I...

  • Music Fan
  • Plan Premium Country Australia Device Samsung A20, S10+ Operating System Android   My Question or Issue Spotify, please fix this issue. There should be no reason technically why this c...
  • Peter
  • Spotify Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some playlist doesn't show for adding to playlist

I have the latest version available on Google Play (8.5.33.831). When trying to add a song to a playlist, some playlists (new usually) doesn't appear in the list of playlists to add the new song to. (see images below) PlanPremiumCountrySwedenDeviceOn...

  • Casual Listener
  • I have the latest version available on Google Play (8.5.33.831).  When trying to add a song to a playlist, some playlists (new usually) doesn't appear in the list of playlists to add the new son...
  • Peter
  • Spotify Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can't connect to internet after leaving WiFi

PlanPremiumCountryUSDeviceNote 10+Operating SystemAndroid 9 My Question or IssueEvery time I go from WiFi to 4g, Spotify refuses to connect to the internet. I have to force close it and reopen it. I have perfect internet connection in other apps, it'...

  • Regular
  • Plan Premium Country US Device Note 10+ Operating System Android 9   My Question or Issue Every time I go from WiFi to 4g, Spotify refuses to connect to the internet. I have to force c...
  • Peter
  • Spotify Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Share to Instagram not working

PlanPremiumCountryCanadaDeviceLG G6Huawei GR4Samsung Galaxy Note 4Huawei Y6Cheap Acer tablet Operating SystemMultiple Android versions My Question or IssueShare to Instagram is simply not working on any of my Android devices. When I click the share t...

  • Newbie
  • Plan Premium Country Canada Device LG G6 Huawei GR4 Samsung Galaxy Note 4 Huawei Y6 Cheap Acer tablet   Operating System Multiple Android versions   My Question or Issue Shar...
  • Peter
  • Spotify Legend
  • 277 Views
  • 1 replies
  • 3 likes
  • 277 Views
  • 1 replies
  • 3 likes

Superuser Contribution Spotify logs out and locks you out

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy A6Operating SystemAndroid My Question or IssueI have about 5,000+ songs I downloaded for offline use. However, after I restarted my phone, I found that Spotify has logged me out. When I try to log bac...

  • Visitor
  • Plan Premium Country Philippines Device Samsung Galaxy A6 Operating System Android   My Question or Issue I have about 5,000+ songs I downloaded for offline use. However, after I resta...
  • Peter
  • Spotify Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Bug: Back button is available on phone but does not show up on Android Watch and other devices

Plan PremiumCountryUSDeviceMotorola G7, Moto 360 2nd Gen (Watch), Sennheiser PXC 550 (Wireless Headphones)Operating SystemAndroid 9.0 My Question or IssueBack button is visible and works on my cellphone while listening to PLAYLIST RADIO but it is not...

  • Visitor
  • Plan  Premium Country US Device Motorola G7, Moto 360 2nd Gen (Watch), Sennheiser PXC 550 (Wireless Headphones) Operating System Android 9.0   My Question or Issue Back button is ...
  • DanielTham
  • Composer
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Spotify automatically plays/opens after calls and when turning car on

Whenever i start my car , spotify opens and plays the last song. I can reinstall app, can restart my phone and it stills opening.Itnalso opens after every phone call and plays song. My phone is a note 8, with lastest software installed. Same for spot...

  • Newbie
  • Whenever i start my car , spotify opens and plays the last song. I can reinstall app, can restart my phone and it stills opening. Itnalso opens after every phone call and plays song.   My...
  • jderekw79
  • Visitor
  • 1798 Views
  • 3 replies
  • 1 likes
  • Android
    automatically
    bluetooth
    Car
    Spotify
  • 1798 Views
  • 3 replies
  • 1 likes