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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanALLCountryALLDeviceALLOperating SystemALL My Question or IssueA lot of my friends have been kicked out of their family plan lately and we have some 13 year old kid running around in school bragging he can sell Spotify for 1$.I also had problems w...
PlanPremiumCountryNetherlandsDeviceoneplus 3tOperating SystemAndroid 9.0.6 My Question or IssueSince update it is less straight to access... Menu when in artist view to add modify to queue/playlist etc Now process is not optimized and requires multip...
Hello all,I'm very sad to had to post here, but there is something happening that are already making my experience so bad that I'm considering stop subscribing spotify. Spotify connect is awesome, right?I can control my pc with my phone, send musics ...
PlanPremium/FamilyCountryU.S.Device(Samsung Galaxy Tab A 7")Operating System(Android) My Question or IssueMy issue is that this feature has been acting inconsistently, for a while, now. At first, after working fine, it started making some of my playl...
Can you please make it available for users to turn off the cover image art that hijacks our lock screen? How is this even something we have to bring up? I feel like this brothers everyone but today I actually made my community account to talk about i...
Can't find out how to turn off the album art on my lock screen.PlanPremiumCountryU.S.DevicePixel 3 & Oneplus 7t proOperating SystemAndroid 10 My Question or IssueCan't find out how to turn off the album art on my lock screen.
PlanPremiumCountryNetherlandsDeviceMotorola Moto G5 plusOperating SystemAndroid 8.1 My Question or IssueRecently I got a new UI that changed how my playlists were sorted. I had them sorted by "Custom order" and after the update they were sorted by "R...
When I search for a song, it doesn't let me play it, but it tells me that if I want to add it to a playlist, what can I do?
PlanPremiumCountryRomania DeviceSamsung Galaxy A70Operating SystemAndroid Pie My Question or IssueI've had this problem for a long time and it seems it wasn't fixed yet. Every time I want to share anything from Spotify to my Instagram it doesn't work...
PlanFree/PremiumCountry DeviceXiomi 5AOperating SystemAndroid Oreo My Question or IssueI pressed a button in on the notification widget (the farthest right once, similar to this ) and it greyed out a song from my liked playlist. I can't play that fro...
PlanPremiumCountryAustraliaDeviceSamsung Galaxy S9Operating Systemandroid 8.0.0 My Question or IssueHello, Right after upgrading to Premium, all of the like/dislike buttons disappeared from the playlist view mode. It was quite convenient to skim thro...
PlanPremiumCountryBrazilDeviceSamsung Galaxy 8Operating SystemAndroid 9 My Question or Issue I can't understand how this software was designed like this. On different scenarios the like button changes places! And the dislike button takes its place! I...
PlanPremiumCountryColombiaDeviceMoto E4 PlusOperating SystemAndroid Nougat My Question or IssueHi, I'm having trouble with my downloaded songs on my phone. I've tried many times to download the songs that I've liked and it works at first, for the fir...
PlanPremiumCountryAustraliaDeviceSamsung A20, S10+Operating SystemAndroid My Question or IssueSpotify, please fix this issue. There should be no reason technically why this can't be achieved, surely! Not everyone has access to wi-fi and in my case, I...
I have the latest version available on Google Play (8.5.33.831). When trying to add a song to a playlist, some playlists (new usually) doesn't appear in the list of playlists to add the new song to. (see images below) PlanPremiumCountrySwedenDeviceOn...
PlanPremiumCountryUSDeviceNote 10+Operating SystemAndroid 9 My Question or IssueEvery time I go from WiFi to 4g, Spotify refuses to connect to the internet. I have to force close it and reopen it. I have perfect internet connection in other apps, it'...
PlanPremiumCountryCanadaDeviceLG G6Huawei GR4Samsung Galaxy Note 4Huawei Y6Cheap Acer tablet Operating SystemMultiple Android versions My Question or IssueShare to Instagram is simply not working on any of my Android devices. When I click the share t...
PlanPremiumCountryPhilippinesDeviceSamsung Galaxy A6Operating SystemAndroid My Question or IssueI have about 5,000+ songs I downloaded for offline use. However, after I restarted my phone, I found that Spotify has logged me out. When I try to log bac...
Plan PremiumCountryUSDeviceMotorola G7, Moto 360 2nd Gen (Watch), Sennheiser PXC 550 (Wireless Headphones)Operating SystemAndroid 9.0 My Question or IssueBack button is visible and works on my cellphone while listening to PLAYLIST RADIO but it is not...
Whenever i start my car , spotify opens and plays the last song. I can reinstall app, can restart my phone and it stills opening.Itnalso opens after every phone call and plays song. My phone is a note 8, with lastest software installed. Same for spot...