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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851260 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851260 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17270 Views
  • 3 replies
  • 0 likes
  • 17270 Views
  • 3 replies
  • 0 likes

Spotify crashes when three dots are clicked on a song

PlanPremiumCountryNew ZealandDeviceUmidigi F1Operating SystemAndroid 9 My Question or IssueWhen I click the three dots on a song spotify crashes, which is annoying if you want to add a song to a playlist.I am aware that this issue is happening to oth...

  • Casual Listener
  •   Plan Premium Country New Zealand Device Umidigi F1 Operating System Android 9   My Question or Issue When I click the three dots on a song spotify crashes, which is annoying ...
  • mustbeinfamy
  • Visitor
  • 785 Views
  • 1 replies
  • 6 likes
  • 785 Views
  • 1 replies
  • 6 likes

Superuser Contribution Forever downloading nothing

PlanPremium CountryUKDeviceSamsung A80Operating SystemLatest android My Question or IssueSpotify is forever downloading 5 songs, no matter what. I force quit the app, reopen, and its off again. It actually isnt downloading anything, its just saying t...

  • Music Fan
  • Plan Premium   Country UK Device Samsung A80 Operating System Latest android   My Question or Issue Spotify is forever downloading 5 songs, no matter what. I force quit the a...
  • hobbss
  • Music Fan
  • 1207 Views
  • 6 replies
  • 2 likes
  • 1207 Views
  • 6 replies
  • 2 likes

Superuser Contribution Playlist sorted by artist AND album

PlanPremiumCountry DeviceGalaxy 8 Operating SystemANDROID My Question or Issue Hi I made a playlist of my favs rock songs and until now it was sorted by artist and by album in the same time. However it has changed now. My playlist is still sorted by ...

  • Casual Listener
  • Plan Premium Country   Device Galaxy 8   Operating System ANDROID   My Question or Issue   Hi  I made a playlist of my favs rock songs and until now it was sorte...
  • Peter
  • Spotify Legend
  • 682 Views
  • 5 replies
  • 0 likes
  • 682 Views
  • 5 replies
  • 0 likes

Daily mix won't open

When trying to open one of the daily mixes 2 until 6, they won't open and the screen is shown, which you will find as an attachment. Daily mix 1 is opening, most of the times. I already removed the app and cache from my tablet and phone and installed...

  • Music Fan
  • When trying to open one of the daily mixes 2 until 6, they won't open and the screen is shown, which you will find as an attachment. Daily mix 1 is opening, most of the times. I already removed the a...
  • Shirkaster
  • Casual Listener
  • 4481 Views
  • 59 replies
  • 4 likes
  • Android 9
    Daily Mix
  • 4481 Views
  • 59 replies
  • 4 likes

Superuser Contribution How do I find radio stations?

I'm using Spotify free, Moto G6 Play with Oreo, USA.I've read (both on Spotify's website and others) of a few different ways to find radio stations, but I don't see any option for radio using any of these methods.

  • Casual Listener
  • I'm using Spotify free, Moto G6 Play with Oreo, USA. I've read (both on Spotify's website and others) of a few different ways to find radio stations, but I don't see any option for radio using any...
  • imnotarealrobot
  • Gig Goer
  • 18960 Views
  • 6 replies
  • 0 likes
  • 18960 Views
  • 6 replies
  • 0 likes

Liking a song through the playback control makes it dissapear?

Plan: PremiumCountry: United StatesDevice: Samsung Galaxy S10+Operating System: Android 10, but also had the same issue on android 9. My Question or Issue: So, whenever I like a song through the notification controls something like 50% of the time or...

  • Visitor
  • Plan: Premium Country: United States Device: Samsung Galaxy S10+ Operating System: Android 10, but also had the same issue on android 9.   My Question or Issue: So, whenever I like a song t...
  • 444 Views
  • 0 replies
  • 0 likes
  • 444 Views
  • 0 replies
  • 0 likes

Superuser Contribution Heart icon on lock screen not working

PlanPremiumCountryUK DeviceSony Xperia Z2 Compact Operating SystemAndroid 9 My Question or IssueThe heart icon on the lock screen doesn't work or the dislike button but the play and skip ones do. Screenshot attached

  • Regular
  •   Plan Premium Country UK  Device Sony Xperia Z2 Compact  Operating System Android 9   My Question or Issue The heart icon on the lock screen doesn't work or the dislik...
  • CatAdsett
  • Regular
  • 1436 Views
  • 5 replies
  • 2 likes
  • 1436 Views
  • 5 replies
  • 2 likes

stuck waiting to download

PlanPremiumCountryUKDevice(Samsung Galaxy 9)Operating System(Android Oreo) My Question or IssueSpotify App worked fine yesterday and for the past year or so. Now won't download. Constantly says waiting to download, occasionally it starts to download ...

  • Casual Listener
  •   Plan Premium Country UK Device (Samsung Galaxy 9) Operating System (Android Oreo)   My Question or Issue Spotify App worked fine yesterday and for the past year or so. Now...
  • trillipepper
  • Casual Listener
  • 649 Views
  • 3 replies
  • 0 likes
  • 649 Views
  • 3 replies
  • 0 likes

Superuser Contribution App Stalls Search Stalls, Playlist Loading STALLS! DISFUNCTIONAL APP!

PlanPREMIUMCountryUSADevice Samsung Galaxy 9Operating SystemAndroid My Question or IssueUpdate 2019. Mobil version of this app still sucks for the most part. I have full wifi at work in Silicon Valley and still takes forever to load lists of songs an...

  • Casual Listener
  •   Plan PREMIUM Country USA Device  Samsung Galaxy 9 Operating System Android   My Question or Issue Update 2019. Mobil version of this app still sucks for the most part. I h...
  • trillipepper
  • Casual Listener
  • 536 Views
  • 3 replies
  • 0 likes
  • 536 Views
  • 3 replies
  • 0 likes

Spotify on Chromebook OS not syncing playlist

PlanPremiumCountryUnited StatesDeviceLenovo Yoga Chromebook C630Operating SystemChrome OS 77.0.3865.105 My Question or IssueI am unable to sync my playlists on my Chromebook. I had both my Windows Laptop (which has my local files that are in my playl...

  • Casual Listener
  • Plan Premium Country United States Device Lenovo Yoga Chromebook C630 Operating System Chrome OS 77.0.3865.105   My Question or Issue I am unable to sync my playlists on my Chromebook....
  • 412 Views
  • 0 replies
  • 0 likes
  • 412 Views
  • 0 replies
  • 0 likes

Spotify for Chrome OS not syncing Playlists

PlanPremiumCountryUnited StatesDeviceLenovo Yoga Chromebook C630Operating SystemChrome OS 77.0.3865.105My Question or IssueSo I downloaded Spotify off the Play Store on my chromebook, logged in and went to sync my playlist with my other laptop. I mad...

  • Casual Listener
  • Plan Premium Country United States Device Lenovo Yoga Chromebook C630 Operating System Chrome OS 77.0.3865.105 My Question or Issue So I downloaded Spotify off the Play Store on my chromeboo...
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
  • 0 likes

Superuser Contribution No spotify on galaxy stor for samsung watch

CountrySweden Device(Mobil: Samsung s10 Watch: samsung gear s2 Operating SystemMobile: G973FXXU1ASE7Watch: R732XXU2FRC1 My Question or IssueI can't find the spotify app for my watch in the samsung store.

  • Casual Listener
  •     Country Sweden   Device (Mobil: Samsung s10  Watch: samsung gear s2   Operating System Mobile: G973FXXU1ASE7 Watch: R732XXU2FRC1   My Question or Issue ...
  • Peter
  • Spotify Legend
  • 608 Views
  • 4 replies
  • 0 likes
  • 608 Views
  • 4 replies
  • 0 likes

Audio and app problems?

PlanPremiumCountryGermanyDeviceOnePlus 7 ProOperating SystemOxygen OS10 My Question or IssueTwo things:1.: Since some days, Spotify's volume is EXTREMELY faint, when I use the app in my car on aux. What happened? Did I accidentally change some settin...

  • Regular
  • Plan Premium Country Germany Device OnePlus 7 Pro Operating System Oxygen OS10   My Question or Issue Two things: 1.: Since some days, Spotify's volume is EXTREMELY faint, when I use ...
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

App not working on Fire HD 6

PlanPremiumCountryUSADeviceFire HD 6 (4th generation)Operating SystemFireOS 5.6.10 My Question or IssueI'm having trouble using the app. I tap the bottom right Icon to bring up my library, then click "Artists." I scroll down to the artist that I want...

  • Newbie
  • Plan Premium Country USA Device Fire HD 6 (4th generation) Operating System FireOS 5.6.10   My Question or Issue I'm having trouble using the app.  I tap the bottom right Icon t...
  • 396 Views
  • 0 replies
  • 0 likes
  • 396 Views
  • 0 replies
  • 0 likes

Superuser Contribution Skipping!!

Why has Spotify decided to start randomly pausing in the middle of a song now? Have never had a problem on my GS8 before a few days ago, now it will randomly pause in the middle of a song and not restart until I pick up the phone wake up the screen s...

  • Newbie
  • Why has Spotify decided to start randomly pausing in the middle of a song now?   Have never had a problem on my GS8 before a few days ago, now it will randomly pause in the middle of a song an...
  • Katerina
  • Spotify Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Can't login on android app

I have the same problem whenever I install any update on my phone that logs me out of Spotify. My email and password I know works because I login on the Spotify website no problem. When I try to click the email link it sends it constantly says expire...

  • Casual Listener
  • I have the same problem whenever I install any update on my phone that logs me out of Spotify. My email and password I know works because I login on the Spotify website no problem. When I try to clic...
  • Luan
  • Spotify Star
  • 607 Views
  • 1 replies
  • 1 likes
  • Android
    login issues
  • 607 Views
  • 1 replies
  • 1 likes

Superuser Contribution weird language setup

Hello,I'm new to spotify. I wanted to use the app on my android phone. I am using the free version and want to upgrade to the premium, but I cannot (reason see below). I am in Germany and my system language is English (both the phone and desktop). No...

  • Visitor
  • Hello, I'm new to spotify. I wanted to use the app on my android phone. I am using the free version and want to upgrade to the premium, but I cannot (reason see below). I am in Germany and my system...
  • Petya
  • Community Legend
  • 601 Views
  • 1 replies
  • 0 likes
  • 601 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blank home screen and slow loading

PlanPremium CountryUSA DeviceGalaxy S9Operating SystemAndroid Version 9 My Question or IssueMy spotify had been slowed down significantly these past few weeks. Clicking songs to play, I would have to wait 5 or 6 seconds until the song actually plays ...

  • Visitor
  •   Plan Premium   Country USA   Device Galaxy S9 Operating System Android Version 9   My Question or Issue My spotify had been slowed down significantly these past few...
  • Petya
  • Community Legend
  • 951 Views
  • 2 replies
  • 1 likes
  • blank homescreen
    slow
  • 951 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution How to close Spotify on Android? (NOT log out!)

PlanPremiumCountryNZDeviceNokiaOperating SystemAndroid My Question or IssueHow the **bleep** do I close the thing without having to login/out every time? I sometimes play my music through other devices. In this past week (been a couple of updates) no...

  • Casual Listener
  • Plan Premium Country NZ Device Nokia Operating System Android   My Question or Issue How the **bleep** do I close the thing without having to login/out every time? I sometimes play my ...
  • Petya
  • Community Legend
  • 2204 Views
  • 2 replies
  • 0 likes
  • 2204 Views
  • 2 replies
  • 0 likes

Superuser Contribution Crashes on startup - Motorola Moto G5

PlanPremiumDeviceMotorola Moto G5Operating SystemAndroid 8.1.0My Question or IssueMy Spotify application has been crashing every time I try to open it for ~2 months now. I have tried some fixes, to no avail, and need suggestions

  • Casual Listener
  •   Plan Premium Device Motorola Moto G5 Operating System Android 8.1.0 My Question or Issue My Spotify application has been crashing every time I try to open it for ~2 months now. I hav...
  • EthanJennings
  • Casual Listener
  • 698 Views
  • 4 replies
  • 0 likes
  • 698 Views
  • 4 replies
  • 0 likes