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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375636 Views

541 replies

34 likes

Account
Free
  • 375636 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Superuser Contribution Using Google Assistant to close Spotify

Spotify won't completely close when I ask Google Assistant to close it (the notification that it is open is still there). then it messes up my routine if I try to start Spotify again (it will just open the app but won't play anything). I have my rout...

Visitor

Spotify won't completely close when I ask Google Assistant to close it (the notification that it is open is still there). then it messes up my routine if I try to start Spotify again (it will just op...

Xenia

Moderator

776 Views

1 replies

0 likes

  • 776 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly crashes

PlanPremiumCountrySwedenDeviceXiaomi redmi note 7Operating SystemMIUI 11.0.1 My Question or IssueSpotify keeps randomly crashing,i have reinstalled it and logged out and in and restarted phone and everything and it just keeps randomly crashing.

Visitor

  Plan Premium Country Sweden Device Xiaomi redmi note 7 Operating System MIUI 11.0.1   My Question or Issue Spotify keeps randomly crashing,i have reinstalled it and logged out ...

Elena

Moderator

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth Toyota Touch and go Connected, no audio.

Plan premiumCountryUkDeviceOnePlus 5 TOperating SystemAndroid Oxygen My Question or IssueThe Bluetooth will connect to the phone but when I try and play something on Spotify there's no volume or information on the display yet Spotify shows the song p...

Newbie

Plan premium Country Uk Device OnePlus 5 T Operating System Android Oxygen   My Question or Issue The Bluetooth will connect to the phone but when I try and play something on Spoti...

Mihail

Spotify Legend

5234 Views

2 replies

1 likes

  • 5234 Views
  • 2 replies
  • 1 likes

Superuser Contribution Go! by Spinnin Records songs removed?

I am no longer able to play any of the songs in the Go! by Spinnin Records playlist that I had saved and also all songs were removed from all devices that I had it saved for offline play. Is this playlist being officially removed from Spotify or is t...

Casual Listener

I am no longer able to play any of the songs in the Go! by Spinnin Records playlist that I had saved and also all songs were removed from all devices that I had it saved for offline play.  Is th...

Mihail

Spotify Legend

1682 Views

4 replies

2 likes

Android
Desktop
Songs Disappeared
  • 1682 Views
  • 4 replies
  • 2 likes

Superuser Contribution The app is broken, its so buggy

PlanPremiumCountry ArgentinaDeviceMoto G5s PlusOperating SystemAndroid 7.1.1 My Question or IssueThe controls doesnt show up, I have to manually open the app to change a song, and whenever I change a song, the UI doesnt show it, it just get stuck in ...

Newbie

Plan Premium Country  Argentina Device Moto G5s Plus Operating System Android 7.1.1   My Question or Issue The controls doesnt show up, I have to manually open the app to change a...

Elena

Moderator

2993 Views

5 replies

2 likes

  • 2993 Views
  • 5 replies
  • 2 likes

Solved!! "Playback Failed" For Video Podcasts

PlanPremiumCountryU.S.A DeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueAre video podcasts supported for offline listening with Premium? Regular, non video podcasts work fine offline but if it's specifically a video podcast th...

Casual Listener

Plan Premium Country U.S.A   Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue Are video podcasts supported for offline listening with Premium? Regula...

user-removed

Not applicable

16775 Views

4 replies

0 likes

  • 16775 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Automatically plays music when ulocking phone

Hi, Whenever I unlock my phone in the morning, Spotify suddenly starts playing a random song - I have tried everything to stop this but without success. It is infuriating!I am prepared to abandon Spotify altogether if this can't be fixed. Grateful fo...

Music Fan

Hi,   Whenever I unlock my phone in the morning, Spotify suddenly starts playing a random song - I have tried everything to stop this but without success. It is infuriating!I am prepared to ab...

Bilxthebroker

Music Fan

9010 Views

18 replies

1 likes

  • 9010 Views
  • 18 replies
  • 1 likes

Superuser Contribution Spotify werkt offline niet meer

Sinds dat ik de Nokia 6.2 (android one) heb, wilt Spotify niet meer werken offline. Telkens ik de app open, dienen alle nummer opnieuw gedownload te worden. Bovendien kunnen er geen nummer online afgespeeld worden. Ze zijn gedownload wat ik kan zien ...

Visitor

Sinds dat ik de Nokia 6.2 (android one) heb, wilt Spotify niet meer werken offline. Telkens ik de app open, dienen alle nummer opnieuw gedownload te worden. Bovendien kunnen er geen nummer online afg...

Ivan

Spotify Legend

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution HOW TO HIDE OR DELETE A RECOMENDED SPOTIFY PLAYLIST FROM THE BEGINING OF THE APP!?!?

I HATE TO SEE A PLAYLIST THAT SPOTIFY RECOMEND ME, THIS APPEARS AT THE BEGINING OF THIS APP, IS VERY ANNOYING THAT PLAYLIST BECAUSE I DON'T LIKE THAT TYPE OF MUSIC. I HAVE BEEN LOOKING HOW TO DELETE IT AND I DIDN'T FIND A SOLUCION. PLEASE TELL ME WHA...

Newbie

I HATE TO SEE A PLAYLIST THAT SPOTIFY RECOMEND ME, THIS APPEARS AT THE BEGINING OF THIS APP, IS VERY ANNOYING THAT PLAYLIST BECAUSE I DON'T LIKE THAT TYPE OF MUSIC. I HAVE BEEN LOOKING HOW TO DELETE ...

Mario

Spotify Legend

657 Views

3 replies

1 likes

  • 657 Views
  • 3 replies
  • 1 likes

App needs to add couple of features / bug fixes

Bug 1 -> when song is on repeat, and when app goes in background / closes the app. the repeat is removed and next song is played. Feature to be implemented -> if i have 500 songs, and i am currently on 250th song. when i click go on library tab(botto...

Visitor

Bug 1 -> when song is on repeat, and when app goes in background / closes the app. the repeat is removed and next song is played.   Feature to be implemented -> if i have 500 songs, an...

282 Views

0 replies

0 likes

Android
Developer
  • 282 Views
  • 0 replies
  • 0 likes

Can't play local file on mobile

I have premium plan on my android phone and i have downloaded local files on my desktop but i can't play it on my phone. Help?

Visitor

I have premium plan on my android phone and i have downloaded local files on my desktop but i can't play it on my phone. Help?  

Jose_M

Spotify Star

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Re: Spotify app crashes opening any artist and no liked songs showing on mobile

Hello,my little sister has a similar problem that seems to be linked to her account, not the device. The searches don't load, the artists pages won't load etc. It works slightly better when it is in offline mode, but you need to go online to download...

Newbie

Hello, my little sister has a similar problem that seems to be linked to her account, not the device. The searches don't load, the artists pages won't load etc. It works slightly better when it is i...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Premium for Family shows a black screen

ПланпланПремиумСтранаРоссияУстройство( Samsung Grand 2)операционная система(Android 10 ) Мой вопрос или проблемаПри нажатии кнопки просмотреть кто слушал треки в Premium for Family отображается черный экран

Visitor

  Планплан Премиум Страна Россия Устройство ( Samsung Grand 2) операционная система (Android 10 )   Мой вопрос или проблема При нажатии кнопки просмотреть кто слушал треки в...

Jose_M

Spotify Star

487 Views

3 replies

0 likes

  • 487 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Podcasts] 'Spotify is trying to play'......... Disappointing

I recently joined spotify, mainly for Joe Rogan Experience. So I downloaded a dozen of his episodes and began listening, and I was initially surprised by the addition of the video of the podcast being played while in app. However, spotify does someth...

Visitor

I recently joined spotify, mainly for Joe Rogan Experience.  So I downloaded a dozen of his episodes and began listening,  and I was initially surprised by the addition of the video of the ...

Xenia

Moderator

374 Views

1 replies

0 likes

Android
Podcasts
  • 374 Views
  • 1 replies
  • 0 likes

Samsung S9 plus - Android - downloaded songs

Premium plan DeviceSamsung s9 plusOperating SystemAndroid 10 My Question or IssueEvery Spotify update or phone reboot causes all downloaded songs on SD card to disappear and starts to download onto internal memory.3rd time in about 30 days this has o...

Regular

Premium plan   Device Samsung s9 plus Operating System Android 10   My Question or Issue Every Spotify update or phone reboot causes all downloaded songs on SD card to disappear a...

SirExcel

Regular

1006 Views

3 replies

0 likes

Android
sd card
  • 1006 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify app won't play any music

So whenever I start spotify it takes couple seconds, but after that when I try to click on a album or a song or playlist or whatever it is loading for ages and nothing happens. When I start a song on my ps4 and stream in to my smartphone I cannot sto...

Casual Listener

So whenever I start spotify it takes couple seconds, but after that when I try to click on a album or a song or playlist or whatever it is loading for ages and nothing happens. When I start a song on...

Mario

Spotify Legend

695 Views

3 replies

0 likes

  • 695 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify stops playing

PlanPremium CountrySweden DeviceHuewei p20 lite, Macbook Pro late 2019 Operating SystemLatest android, OSX and Spotify version installed My Question or IssueBoth my laptop and android phone are connected to my Bluetooth speaker. Playing from the MacB...

Newbie

Plan Premium   Country Sweden   Device Huewei p20 lite, Macbook Pro late 2019   Operating System Latest android, OSX and Spotify version installed   My Question or Iss...

Ivan

Spotify Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find any way to add a whole album to a playlist

I just downloaded Spotify to my Android (moto G6, Android version 9). I cannot find any way to add a whole album to a playlist. The three upper-right dots on an album don't give that option; it only appears on individual songs, no matter where I acce...

Visitor

I just downloaded Spotify to my Android (moto G6, Android version 9). I cannot find any way to add a whole album to a playlist. The three upper-right dots on an album don't give that option; it only ...

Ver

Spotify Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android APP informs me I'm offline and I cannot log in

PlanFree (I wanted to go premium but I cannot)CountryPoland/Romania Device(Honor10)Operating System Android 10 My Question or Issue On 14th of August I have created spotify account to see how it works before I get premium. Today I've tired login on m...

Visitor

Plan Free (I wanted to go premium but I cannot) Country Poland/Romania   Device (Honor10) Operating System  Android 10   My Question or Issue   On 14th of August I hav...

Ivan

Spotify Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Moving downloads and Playlists to a new SD card

PlanPremiumCountrySouth AfricaDeviceSamsung Note 10 +Operating System Android 10 My Question or IssueGood day to all of you.Just wanted to pick some brains with regards to this please.I have now eventually run out of space on my current SD card and n...

Casual Listener

Plan Premium Country South Africa Device Samsung Note 10 + Operating System  Android 10   My Question or Issue Good day to all of you. Just wanted to pick some brains with r...

ThePaganLord

Casual Listener

615 Views

2 replies

0 likes

  • 615 Views
  • 2 replies
  • 0 likes