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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110562 Views

26 replies

3 likes

  • 110562 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222580 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222580 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579377 Views

79 replies

3 likes

  • 579377 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477182 Views

577 replies

40 likes

Account
Free
  • 477182 Views
  • 577 replies
  • 40 likes

Superuser Contribution Multiple bug when lauching the app

PlanPremiumCountryFranceDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueThe app systematically takes a few minutes to launch. It either freezes on the screen with the logo or a black and grey screen. Sometimes it manages to lau...

Casual Listener

  Plan Premium Country France Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue The app systematically takes a few minutes to launch. It either freezes...

Ver

Spotify Legend

1407 Views

5 replies

1 likes

  • 1407 Views
  • 5 replies
  • 1 likes

[Android][Your Library] Syncing Problem

There are similar problems that I've seen in this community but none of the solutions worked for me.I downloaded some songs (in .mp3 format) than I added them in local files in spotify I can see them on pc but I can't sync none of them to my android....

Visitor

There are similar problems that I've seen in this community but none of the solutions worked for me. I downloaded some songs (in .mp3 format) than I added them in local files in spotify I can see th...

431 Views

0 replies

0 likes

Android
Your Library
  • 431 Views
  • 0 replies
  • 0 likes

Local Files Won't Download

PlanPremiumCountryUSADeviceSamsung Galaxy S20Operating SystemAndroid 10 My Question or IssueMy local files won't sync to my phone. This only recently became a problem. Until a few days ago, I had local files as a part of a playlist that was synced (d...

Newbie

Plan Premium Country USA Device Samsung Galaxy S20 Operating System Android 10   My Question or Issue My local files won't sync to my phone.  This only recently became a problem.&...

440 Views

0 replies

1 likes

  • 440 Views
  • 0 replies
  • 1 likes

Local Files not able to be played

I, like many others, have had problems with local files. Yes, I know there are many posts about it, most don't help fix the problem. I might have found a solution, after months of this seriously pi**ing me off. Turn your canvas mode off, or if you ar...

Casual Listener

I, like many others, have had problems with local files. Yes, I know there are many posts about it, most don't help fix the problem. I might have found a solution, after months of this seriously pi**...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Downloaded playlist of local files grays out every few weeks

Sorry if this is a repost, it failed the first time I tried to post this. I have a premium account, I listen on a Samsung Galaxy S8 and my Windows PC. I have a playlist of music that I own, they are local files on my PC. This playlist is downloaded t...

Casual Listener

Sorry if this is a repost, it failed the first time I tried to post this.   I have a premium account, I listen on a Samsung Galaxy S8 and my Windows PC.   I have a playlist of music tha...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music pauses around 5 seconds into a new song randomly

PlanPremiumCountryUkDevicePixel 2 xlOperating SystemAndroid 11(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've seen a few similar threads but no answers. I can listen to several songs with no problem but randomly roughly 5-10 seconds...

Casual Listener

Plan Premium Country Uk Device Pixel 2 xl Operating System Android 11 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I've seen a few similar threads but n...

Gruber92

Casual Listener

503 Views

2 replies

0 likes

  • 503 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Android] Queuing Track disables Scrolling

PlanPremiumCountryGermanyAppversion8.5.79.1061DeviceSamsung A7 2018Operating SystemAndroid 10My Question or Issuewhen you're in a Playlist and queue a track, a small confirmation bubble pops up on the bottom of the screen. (Expected behavior)However ...

Casual Listener

Plan Premium Country Germany Appversion 8.5.79.1061 Device Samsung A7 2018 Operating System Android 10 My Question or Issue when you're in a Playlist and queue a track, a small confirmat...

Ver

Spotify Legend

707 Views

1 replies

0 likes

Android
bug
  • 707 Views
  • 1 replies
  • 0 likes

Superuser Contribution New "Hey Google" feature works with android apps

Google announced a new feature for "Hey google" on android. https://www.blog.google/products/assistant/hey-google-now-works-your-android-apps/ Could we have a feature which let's us choose which device we want to play spotify on via Google assistant?...

Visitor

Google announced a new feature for "Hey google" on android.   https://www.blog.google/products/assistant/hey-google-now-works-your-android-apps/   Could we have a feature which let's us...

Alex

Spotify Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution The app takes way too much space

PlanPremiumCountryFrance DeviceOnePlus 8 ProOperating SystemAndroid 10 My Question or IssueWhy does the app keeps getting bigger and bigger? Sometimes after a week it's almost 10 GB. It's like it's downloading hidden things, up to 2GB per day. I neve...

Newbie

  Plan Premium Country France  Device OnePlus 8 Pro Operating System Android 10   My Question or Issue Why does the app keeps getting bigger and bigger? Sometimes after a we...

Elena

Moderator

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify bmw do not work anymore

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Alex

Spotify Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Create profile: email taken; Log in: email not connected to account

Everytime I try to log in to my spotify account it says that my email is not connected to my account and then when I tried to create an account with the same email it says that it is taken by an account already... I don't know what could fix it and i...

Visitor

Everytime I try to log in to my spotify account it says that my email is not connected to my account and then when I tried to create an account with the same email it says that it is taken by an acco...

Alex

Spotify Legend

513 Views

1 replies

1 likes

  • 513 Views
  • 1 replies
  • 1 likes

Superuser Contribution Play button, auto play in car, stop play when pulling out headphones and now playing not working

PlanFamily PremiumCountryNew ZealandDeviceSamsung Galaxy S10 SM-G973FOperating SystemAndroid 10 My Question or IssueHi team. I've tried the following to resolve the issue but still having the same issues. - Restarted phone- Cleared Spotify cache- Log...

Newbie

Plan Family Premium Country New Zealand Device Samsung Galaxy S10 SM-G973F Operating System Android 10   My Question or Issue Hi team. I've tried the following to resolve the issue but...

Mihail

Spotify Legend

2117 Views

1 replies

0 likes

  • 2117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle is always active when first opening

PlanPremiumCountry DevicePixel 3a, samsung s20Operating SystemAndroid 11 My Question or IssueEverytime I start up Spotify and select play or the song where I left off in a playlist it defaults to shuffle. I usually listen to albums at a time and many...

Visitor

Plan Premium Country   Device Pixel 3a, samsung s20 Operating System Android 11   My Question or Issue Everytime I start up Spotify and select play or the song where I left off in...

Mihail

Spotify Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution Send links to Deezer users

Spoiler (Highlight to read) Is it possible to send shared music links to a Deezer user? My friend used Deezer for a long time and doesn't plan to move to Spotify but we still send each other songs. I know the link lists the song name and artist so we...

Newbie

  Is it possible to send shared music links to a Deezer user? My friend used Deezer for a long time and doesn't plan to move to Spotify but we still send each other songs. I know the link lists...

Mihail

Spotify Legend

1776 Views

1 replies

0 likes

  • 1776 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution local files wont download on mobile

PlanPremiumDevice(Samsung Galaxy S7) I have local files working flawlessly on my pc but after putting the files on my phone, they refuse to download. the songs are greyed out and I cant do anything with them. I tried playing the songs on google play,...

Casual Listener

  Plan Premium Device (Samsung Galaxy S7)     I have local files working flawlessly on my pc but after putting the files on my phone, they refuse to download. the songs are grey...

Mihail

Spotify Legend

992 Views

3 replies

1 likes

  • 992 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playback stops randomly

PlanPremium CountryUnited States DeviceSamsung Galaxy S10+ Operating SystemAndroid Version 10 My Question or IssueRecently, playback of music stops either at the end of a track or randomly in the middle. It seems like it might be happening more when ...

Newbie

Plan Premium   Country United States   Device Samsung Galaxy S10+   Operating System Android Version 10   My Question or Issue Recently, playback of music stops eithe...

Mihail

Spotify Legend

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify offline when using mobile data

PlanPremiumCountryUK DeviceHuawei p30 Pro Operating SystemAndroid My Question or IssueI recently switched phone to a Huawei p30 Pro. My spotify on this device goes offline when I'm on mobile data but works on WiFi. I did not have this problem on my p...

Visitor

Plan Premium Country UK    Device Huawei p30 Pro    Operating System Android    My Question or Issue I recently switched phone to a Huawei p30 Pro. My spotif...

Ver

Spotify Legend

1146 Views

1 replies

0 likes

mobile data
  • 1146 Views
  • 1 replies
  • 0 likes

Superuser Contribution S10+ re-downloading music after every restart

Spotify PremiumCanadaS10+Android 10 Only recently, after each restart on my S10+ all my offline music starts redownloading. After a phone restart I dont even have to open Spotify, as soon as the phone reboots spotify starts downloading all offline pl...

Visitor

Spotify Premium Canada S10+ Android 10   Only recently, after each restart on my S10+ all my offline music starts redownloading. After a phone restart I dont even have to open Spotify, as s...

Jeremy

Spotify Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group Session Pause/Play Issue

PlanPremiumCountryUSADeviceOnePlus 6Operating SystemOxygenOS version 9.0.8, Android Version 9 Group Session BETA IssueSometimes after listening to songs for over an hour in a group session (that I started) and I pause, then play the music again, my f...

Newbie

Plan Premium Country USA Device OnePlus 6 Operating System OxygenOS version 9.0.8, Android Version 9   Group Session BETA Issue Sometimes after listening to songs for over an hour in a...

Mihail

Spotify Legend

9240 Views

1 replies

0 likes

Group Session
Playback issue
  • 9240 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution skipping

I have the free plan on spotify and I listen on a laptop every few seconds It skips my song and It does this with every song I listen to spotify all the time so this Is really frustrating Ive tried logging out and resigning In I even deleted my old a...

Casual Listener

I have the free plan on spotify and I listen on a laptop every few seconds It skips my song and It does this with every song I listen to spotify all the time so this Is really frustrating Ive tried l...

Mihail

Spotify Legend

1141 Views

3 replies

0 likes

  • 1141 Views
  • 3 replies
  • 0 likes