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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 857590 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857590 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21634 Views
  • 3 replies
  • 0 likes
  • 21634 Views
  • 3 replies
  • 0 likes

Android Metadata (pictures) Not correct with Car Metadata (pictures)

PlanPremiumCountryCanadaDeviceSamsung Galaxy Note 9Operating SystemAndroid OreoVehicle2016 Toyota Tacoma w/ JVC deck (stock) My Question or IssueHi Guys I am having trouble with the pictures displayed in my truck, not matching what is on the screen o...

  • Visitor
  • Plan Premium Country Canada Device Samsung Galaxy Note 9 Operating System Android Oreo Vehicle 2016 Toyota Tacoma w/ JVC deck (stock)   My Question or Issue Hi Guys   I a...
  • 273 Views
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  • 1 likes
  • 273 Views
  • 0 replies
  • 1 likes

Superuser Contribution Unable to play song

PlanFreeCountryJapanDeviceSamsung Tab S2Operating SystemAndroid 7.0 My Question or IssueWhenever I try to play a song, it says "you just found a premium feature". Spotify is now completely useless. I have tried restarting my device and reinstalling s...

  • Visitor
  • Plan Free Country Japan Device Samsung Tab S2 Operating System Android 7.0   My Question or Issue Whenever I try to play a song, it says "you just found a premium feature". Spotify is ...
  • Mario
  • Spotify Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • bug
  • 259 Views
  • 1 replies
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Device list Android 9 / 10

PlanPremiumCountryNetherlands My Question or IssueHello, I have a weird problem which probably isn't a Spotify issue but maybe someone else had the same problem. I recently bought an Marantz stereo which supports Spotify connect. I can manage the dev...

  • Newbie
  • Plan Premium Country Netherlands   My Question or Issue Hello,   I have a weird problem which probably isn't a Spotify issue but maybe someone else had the same problem. I recen...
  • 314 Views
  • 0 replies
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  • 314 Views
  • 0 replies
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Back/Previous Handsfree Button Not Working

PlanPremiumCountryUSADeviceLG Stylo 4Operating SystemAndroid Oreo My Question or IssueI stopped using Spotify for months due to it not working in the background when Google Maps or Google Chrome are open. Also, my Bluetooth handsfree back/previous bu...

  • Visitor
  • Plan Premium Country USA Device LG Stylo 4 Operating System Android Oreo   My Question or Issue I stopped using Spotify for months due to it not working in the background when Goo...
  • 498 Views
  • 0 replies
  • 0 likes
  • Android
    Back
    bluetooth
    Car
    handsfree
    previous track
  • 498 Views
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Google doesn't play the song by the artist I specified

I recently got the game Team Sonic Racing and in the game I heard a song I really liked called Boo's house, and I found the song on Spotify. Whenever I say 'ok Google, play Boo's house by SEGA SOUND TEAM' it replies 'ok, playing booze house by kaz sk...

  • Newbie
  • I recently got the game Team Sonic Racing and in the game I heard a song I really liked called Boo's house, and I found the song on Spotify. Whenever I say 'ok Google, play Boo's house by SEGA SOUND ...
  • 238 Views
  • 0 replies
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  • Android
  • 238 Views
  • 0 replies
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Overlaying other apps [Android]

PlanPremiumCountryU.S.DeviceSamsung Galaxy J7 StarOperating SystemAndroid PIMy Question or IssueWhenever I exit Spotify and open another app, spotify quits and I have all permissions enabled. When I open Spotify, I receive a pop-up saying "Please ena...

  • Casual Listener
  •   Plan Premium Country U.S. Device Samsung Galaxy J7 Star Operating System Android PI My Question or Issue Whenever I exit Spotify and open another app, spotify quits and I have all pe...
  • 325 Views
  • 0 replies
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  • Technical Issues
  • 325 Views
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Technical issues

PlanFree/PremiumCountryU.S.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country U.S. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 239 Views
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  • 239 Views
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Downloaded, but not streamable tracks won't play

Never mind, solved it IT Crowd style by simply switching the download toggle off and on again. ---Plan: PremiumCountry: The NetherlandsDevice: Sony Xperia XZ Premium (G8141)Operating System: Android 9 My Question or Issue:I added some files that are ...

  • Casual Listener
  • Never mind, solved it IT Crowd style by simply switching the download toggle off and on again.  --- Plan: Premium Country: The Netherlands Device: Sony Xperia XZ Premium (G814...
  • 326 Views
  • 0 replies
  • 0 likes
  • Downloaded tracks
    non streamable tracks
  • 326 Views
  • 0 replies
  • 0 likes

Song Repeats

I have the Premium plan on an Android phone and recently noticed that whenever I have my songs on Shuffle, theres about 40 or 50 songs that will play and it'll just loop those songs. I don't have it in a playlist it's just when I'm playing out of my ...

  • Casual Listener
  • I have the Premium plan on an Android phone and recently noticed that whenever I have my songs on Shuffle, theres about 40 or 50 songs that will play and it'll just loop those songs. I don't have it ...
  • 231 Views
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  • 231 Views
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Solved!! Offline quality syncing / changing

I have a few hundred songs saved for offline use that were downloaded in the "normal" quality setting, and since have changed my settings to the "extreme" quality. Will spotify automatically redownload each saved for offline song in the higher qualit...

  • Casual Listener
  • I have a few hundred songs saved for offline use that were downloaded in the "normal" quality setting, and since have changed my settings to the "extreme" quality. Will spotify automatically redownlo...
  • brotherj4mes
  • Casual Listener
  • 3357 Views
  • 8 replies
  • 10 likes
  • Download
    offline
    quality
    quality sync
  • 3357 Views
  • 8 replies
  • 10 likes

Solved!! Music playing randomly when I did not press play?

PlanFreeCountryAustraliaDevice(Samsung Galaxy S10)Operating System(Android Pie.) My Question or IssueNeed help I have a Samsung Galaxy S10 and for some reason music starts that I have not and will not Listen to, I have hit the pause button and than i...

  • Casual Listener
  • Plan Free Country Australia Device (Samsung Galaxy S10) Operating System (Android Pie.)   My Question or Issue Need help I have a Samsung Galaxy S10 and for some reason music starts th...
  • Emilia_8
  • Community Legend
  • 1447 Views
  • 3 replies
  • 0 likes
  • 1447 Views
  • 3 replies
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Solved!! Download copyright free music on Android

PlanPremiumMy Question or IssueI have some songs that are 100% copyright free but also they are not in Spotify, so on my dekstop I can listen to them, but I've created a playlist and downloaded it and it seems like Spotify identifies them as pirated ...

  • Casual Listener
  • Plan Premium My Question or Issue I have some songs that are 100% copyright free but also they are not in Spotify, so on my dekstop I can listen to them, but I've created a playlist and downloaded...
  • clicheusername
  • Gig Goer
  • 1413 Views
  • 3 replies
  • 0 likes
  • Copyright free songs
  • 1413 Views
  • 3 replies
  • 0 likes

Phone [Android] crashes while loggin into Spotify app

PlanPremiumCountryGermanyDeviceLG Thinq7Operating SystemAndroid Pie My Question or IssueI realized I was logged out of the app on my smartphone. I tried to log in again, and my phone just crashed and restarted. I tried again...same outcome. I deleted...

  • Casual Listener
  • Plan Premium Country Germany Device LG Thinq7 Operating System Android Pie   My Question or Issue I realized I was logged out of the app on my smartphone. I tried to log in again, and ...
  • MaiaNashira
  • Casual Listener
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Blocked Artist Still Playable

PlanPremiumCountryU.S.Device(Samsung Galaxy Tab A)Operating System(Android version 5.1.1) My Question or IssueI blocked an artist that I can't stand, but he showed up on my "Daily Drive" playlist, anyway.

  • Roadie
  • Plan Premium Country U.S. Device (Samsung Galaxy Tab A) Operating System (Android version 5.1.1)   My Question or Issue I blocked an artist that I can't stand, but he showed up on my "...
  • 268 Views
  • 0 replies
  • 0 likes
  • Ridiculous
  • 268 Views
  • 0 replies
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Solved!! One Specific song stops playing at 00:46

PlanPremiumCountryBrazilDeviceXiaomi Redmi 7Operating SystemAndroid My Question or IssueThe song Monarchy of Roses by RHCP is the only song in my library that stops playing at 00:46 always, for a while now (more than a month). I tried cleaning the ca...

  • Newbie
  • Plan Premium Country Brazil Device Xiaomi Redmi 7 Operating System Android   My Question or Issue The song Monarchy of Roses by RHCP is the only song in my library that stops playing a...
  • Emilia_8
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Bring back find in playlist / Sort menu through pull down.

Since an update a while ago, it's not possible anymore to pull down in any playlist and sort it by... Or find songs on it. Now the only way is to go through the menu, scroll down and find it between other menu points. This is a huge downgrade as it s...

  • Newbie
  • Since an update a while ago, it's not possible anymore to pull down in any playlist and sort it by... Or find songs on it. Now the only way is to go through the menu, scroll down and find it between ...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
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Album Art not shoeing on car multimedia for Android

PlanPremiumCountryIsraelDeviceSamsung Galaxy s10Operating SystemAndroid 9 My Question or IssueHi,I use Spotify on Samsung Galaxy S10, connected to on my car's (Kia Sportage) multimedia via bluetooth.I cannot see album cover of the song that I'm liste...

  • Casual Listener
  • Plan Premium Country Israel Device Samsung Galaxy s10 Operating System Android 9   My Question or Issue Hi, I use Spotify on Samsung Galaxy S10, connected to on my car's (Kia Sportage...
  • ShaySalomon
  • Casual Listener
  • 2543 Views
  • 3 replies
  • 0 likes
  • 2543 Views
  • 3 replies
  • 0 likes

Android suggested song issue

PlanFreeCountryU.S.A.DeviceLG Rebel 4 Operating SystemAndroid OreoMy Question or IssueOn my liked songs playlist, despite having suggested songs off, random somgs keep playing. The only way that this dosent haopen is when i add a new song, amd then o...

  • Casual Listener
  • Plan Free Country U.S.A. Device LG Rebel 4  Operating System Android Oreo My Question or Issue On my liked songs playlist, despite having suggested songs off, random somgs keep pla...
  • Emilia_8
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Issue when Huawei P20 Pro skips track from notification panel disconnects from chromecast audio

PlanPremiumCountryUkDeviceHuawei P20 Pro, chromecast audio Operating System My Question or IssueWhen I cast Spotify from my phone to my chromecast audio the connection drops if I skip tracks from the pull down notification panel, it says something al...

  • Newbie
  • Plan Premium Country Uk Device Huawei P20 Pro, chromecast audio  Operating System     My Question or Issue When I cast Spotify from my phone to my chromecast audio the connec...
  • 222 Views
  • 0 replies
  • 0 likes
  • 222 Views
  • 0 replies
  • 0 likes

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  • Huawei p30lite model telefonumda girinçe aşırı derece gecikme yapıyor lütfen yardım edin.   
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