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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106739 Views

26 replies

3 likes

  • 106739 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216365 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216365 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569949 Views

78 replies

3 likes

  • 569949 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469947 Views

577 replies

40 likes

Account
Free
  • 469947 Views
  • 577 replies
  • 40 likes

Superuser Contribution New "Hey Google" feature works with android apps

Google announced a new feature for "Hey google" on android. https://www.blog.google/products/assistant/hey-google-now-works-your-android-apps/ Could we have a feature which let's us choose which device we want to play spotify on via Google assistant?...

Visitor

Google announced a new feature for "Hey google" on android.   https://www.blog.google/products/assistant/hey-google-now-works-your-android-apps/   Could we have a feature which let's us...

Alex

Spotify Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Superuser Contribution The app takes way too much space

PlanPremiumCountryFrance DeviceOnePlus 8 ProOperating SystemAndroid 10 My Question or IssueWhy does the app keeps getting bigger and bigger? Sometimes after a week it's almost 10 GB. It's like it's downloading hidden things, up to 2GB per day. I neve...

Newbie

  Plan Premium Country France  Device OnePlus 8 Pro Operating System Android 10   My Question or Issue Why does the app keeps getting bigger and bigger? Sometimes after a we...

Elena

Moderator

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify bmw do not work anymore

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Alex

Spotify Legend

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution Create profile: email taken; Log in: email not connected to account

Everytime I try to log in to my spotify account it says that my email is not connected to my account and then when I tried to create an account with the same email it says that it is taken by an account already... I don't know what could fix it and i...

Visitor

Everytime I try to log in to my spotify account it says that my email is not connected to my account and then when I tried to create an account with the same email it says that it is taken by an acco...

Alex

Spotify Legend

507 Views

1 replies

1 likes

  • 507 Views
  • 1 replies
  • 1 likes

Superuser Contribution Play button, auto play in car, stop play when pulling out headphones and now playing not working

PlanFamily PremiumCountryNew ZealandDeviceSamsung Galaxy S10 SM-G973FOperating SystemAndroid 10 My Question or IssueHi team. I've tried the following to resolve the issue but still having the same issues. - Restarted phone- Cleared Spotify cache- Log...

Newbie

Plan Family Premium Country New Zealand Device Samsung Galaxy S10 SM-G973F Operating System Android 10   My Question or Issue Hi team. I've tried the following to resolve the issue but...

Mihail

Spotify Legend

2103 Views

1 replies

0 likes

  • 2103 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle is always active when first opening

PlanPremiumCountry DevicePixel 3a, samsung s20Operating SystemAndroid 11 My Question or IssueEverytime I start up Spotify and select play or the song where I left off in a playlist it defaults to shuffle. I usually listen to albums at a time and many...

Visitor

Plan Premium Country   Device Pixel 3a, samsung s20 Operating System Android 11   My Question or Issue Everytime I start up Spotify and select play or the song where I left off in...

Mihail

Spotify Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Send links to Deezer users

Spoiler (Highlight to read) Is it possible to send shared music links to a Deezer user? My friend used Deezer for a long time and doesn't plan to move to Spotify but we still send each other songs. I know the link lists the song name and artist so we...

Newbie

  Is it possible to send shared music links to a Deezer user? My friend used Deezer for a long time and doesn't plan to move to Spotify but we still send each other songs. I know the link lists...

Mihail

Spotify Legend

1768 Views

1 replies

0 likes

  • 1768 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution local files wont download on mobile

PlanPremiumDevice(Samsung Galaxy S7) I have local files working flawlessly on my pc but after putting the files on my phone, they refuse to download. the songs are greyed out and I cant do anything with them. I tried playing the songs on google play,...

Casual Listener

  Plan Premium Device (Samsung Galaxy S7)     I have local files working flawlessly on my pc but after putting the files on my phone, they refuse to download. the songs are grey...

Mihail

Spotify Legend

986 Views

3 replies

1 likes

  • 986 Views
  • 3 replies
  • 1 likes

Superuser Contribution Playback stops randomly

PlanPremium CountryUnited States DeviceSamsung Galaxy S10+ Operating SystemAndroid Version 10 My Question or IssueRecently, playback of music stops either at the end of a track or randomly in the middle. It seems like it might be happening more when ...

Newbie

Plan Premium   Country United States   Device Samsung Galaxy S10+   Operating System Android Version 10   My Question or Issue Recently, playback of music stops eithe...

Mihail

Spotify Legend

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify offline when using mobile data

PlanPremiumCountryUK DeviceHuawei p30 Pro Operating SystemAndroid My Question or IssueI recently switched phone to a Huawei p30 Pro. My spotify on this device goes offline when I'm on mobile data but works on WiFi. I did not have this problem on my p...

Visitor

Plan Premium Country UK    Device Huawei p30 Pro    Operating System Android    My Question or Issue I recently switched phone to a Huawei p30 Pro. My spotif...

Ver

Spotify Legend

1136 Views

1 replies

0 likes

mobile data
  • 1136 Views
  • 1 replies
  • 0 likes

Superuser Contribution S10+ re-downloading music after every restart

Spotify PremiumCanadaS10+Android 10 Only recently, after each restart on my S10+ all my offline music starts redownloading. After a phone restart I dont even have to open Spotify, as soon as the phone reboots spotify starts downloading all offline pl...

Visitor

Spotify Premium Canada S10+ Android 10   Only recently, after each restart on my S10+ all my offline music starts redownloading. After a phone restart I dont even have to open Spotify, as s...

Jeremy

Spotify Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group Session Pause/Play Issue

PlanPremiumCountryUSADeviceOnePlus 6Operating SystemOxygenOS version 9.0.8, Android Version 9 Group Session BETA IssueSometimes after listening to songs for over an hour in a group session (that I started) and I pause, then play the music again, my f...

Newbie

Plan Premium Country USA Device OnePlus 6 Operating System OxygenOS version 9.0.8, Android Version 9   Group Session BETA Issue Sometimes after listening to songs for over an hour in a...

Mihail

Spotify Legend

9208 Views

1 replies

0 likes

Group Session
Playback issue
  • 9208 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution skipping

I have the free plan on spotify and I listen on a laptop every few seconds It skips my song and It does this with every song I listen to spotify all the time so this Is really frustrating Ive tried logging out and resigning In I even deleted my old a...

Casual Listener

I have the free plan on spotify and I listen on a laptop every few seconds It skips my song and It does this with every song I listen to spotify all the time so this Is really frustrating Ive tried l...

Mihail

Spotify Legend

1130 Views

3 replies

0 likes

  • 1130 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sorting Downloaded Albums

HiWith Google discontinuing their music service in December I am considering moving to Spotify. The Google Android app was great for how I want to use it so can the Spotify Android app do some of the same things please? Switch to downloaded only so I...

Newbie

Hi With Google discontinuing their music service in December I am considering moving to Spotify. The Google Android app was great for how I want to use it so can the Spotify Android app do some of t...

Jeremy

Spotify Legend

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files won't play on mobile

PlanPremiumCountryAustralia DeviceSamsung A5, Asus laptopOperating SystemAndroid Oreo Hello, I am trying to add some local files of my favorite songs but I have a few issuesI can play it on my laptop but only after I switch offline mode on and off on...

Newbie

Plan Premium Country Australia  Device Samsung A5, Asus laptop Operating System Android Oreo   Hello, I am trying to add some local files of my favorite songs but I have a few issu...

Jeremy

Spotify Legend

956 Views

1 replies

0 likes

  • 956 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music is playing but Spotify is not recognizing it

DeviceGoogle Pixel 4aOperating SystemAndroid I've had a problem these past days where suddenly when I choose a song to play on Spotify, it doesn't appear in my notifications as it usually does, and what is supposed to be the current song that is play...

Newbie

Device Google Pixel 4a Operating System Android   I've had a problem these past days where suddenly when I choose a song to play on Spotify, it doesn't appear in my notifications as it usua...

Alex

Spotify Legend

2413 Views

9 replies

4 likes

  • 2413 Views
  • 9 replies
  • 4 likes

Superuser Contribution 30 Minutes of add free music not working

I have the free version of spotify and for a few weeks now I keep getting adds even when I hit 30 minutes of add free music. I have made sure Im not hitting the no thanks button and it does not matter if I actually watch the videos or play them in th...

Visitor

I have the free version of spotify and for a few weeks now I keep getting adds even when I hit 30 minutes of add free music. I have made sure Im not hitting the no thanks button and it does not matte...

Alex

Spotify Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution The wrong song playing is displayed.

PlanPremiumCountryUSADeviceSamsung Galaxy Note 10+Operating SystemAndroid My Question or IssueThe wrong song is displayed for the song playing. The progress bar is locked and the incorrect album art is also displayed. I have cleared the cache and com...

Newbie

Plan Premium Country USA Device Samsung Galaxy Note 10+ Operating System Android   My Question or Issue The wrong song is displayed for the song playing. The progress bar is locked and...

Alex

Spotify Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution A Mess of Issuss

Hey community, I have a whole mess of issues. First, my spotify account not stop playing on my phone even when paused and closed. I tried logging out and back in, but then I noticed it didn't register that I had premium. I tried uninstalling the app ...

Visitor

Hey community, I have a whole mess of issues. First, my spotify account not stop playing on my phone even when paused and closed. I tried logging out and back in, but then I noticed it didn't registe...

Ver

Spotify Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloading Local File Songs

I've been trying to get some songs I uploaded from local files from my pc on to my phone for a while now. I followed the instructions to get it done but all that happens is that the phone downloads the regular songs and not the ones from the local fi...

Visitor

I've been trying to get some songs I uploaded from local files from my pc on to my phone for a while now. I followed the instructions to get it done but all that happens is that the phone downloads t...

Ver

Spotify Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes