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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397406 Views

547 replies

35 likes

Account
Free
  • 397406 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8501 Views

0 replies

7 likes

  • 8501 Views
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  • 7 likes

Superuser Contribution Spotify App crashes when it connects/disconnects from Internet

PlanPremiumCountryIrelandDeviceSamsung J3Operating SystemAndroid 5.1.1 My Question or IssueThe spotify app is consistently crashing every time my phone picks up or loses an internet connection. E.g. when moving out of range of a modem it will crash a...

Regular

Plan Premium Country Ireland Device Samsung J3 Operating System Android 5.1.1   My Question or Issue The spotify app is consistently crashing every time my phone picks up or loses an i...

Alex

Spotify Legend

6452 Views

6 replies

5 likes

  • 6452 Views
  • 6 replies
  • 5 likes

Superuser Contribution 'Home' link is hidden behind Status bar

With the new UI that utilizes the left nav, the Home button is hidden behind the status bar on my Android Head Unit running Oreo.

Music Fan

With the new UI that utilizes the left nav, the Home button is hidden behind the status bar on my Android Head Unit running Oreo.  

kramttocs

Music Fan

1740 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Superuser Contribution Multiple Issues since last update

PlanPremiumCountryGermanyDeviceXiaomi Mi 9T ProOperating SystemAndroid 10Spotify App VersionSpotify for Andriod Ver. 8.5.78.909 Question or IssueI encountered some problems that can be categorised into two parts so far:I chose a song to play but the ...

Regular

Plan Premium Country Germany Device Xiaomi Mi 9T Pro Operating System Android 10 Spotify App Version Spotify for Andriod Ver. 8.5.78.909   Question or Issue I encountered some proble...

Ivan

Spotify Legend

811 Views

1 replies

2 likes

  • 811 Views
  • 1 replies
  • 2 likes

Superuser Contribution Podcast Stuttering

When I try to listen to certain podcasts, they stutter as if not loading properly. I've tried deleting my data, reinstalling the app, unmonitoring the app, nothing has worked. This only happens with certain podcasts, not all, and only when I'm using ...

Casual Listener

When I try to listen to certain podcasts, they stutter as if not loading properly. I've tried deleting my data, reinstalling the app, unmonitoring the app, nothing has worked. This only happens with ...

Alex

Spotify Legend

10111 Views

29 replies

5 likes

  • 10111 Views
  • 29 replies
  • 5 likes

Superuser Contribution Spotify shows the same album/song artwork and title for every song

PlanPremiumCountryGermanyDeviceOnePlus 7T ProOperating SystemAndroid 10 My Question or IssueWhile streaming music my Spotify app sometimes shows the same song for every song that I play. Restarting the app does not help. The only solution to resolve ...

Casual Listener

Plan Premium Country Germany Device OnePlus 7T Pro Operating System Android 10   My Question or Issue While streaming music my Spotify app sometimes shows the same song for every song ...

Classy_AJ

Casual Listener

1174 Views

4 replies

1 likes

  • 1174 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify thinks I'm offline

PlanPremiumCountryPolandDeviceXperia L4 but the issue was on Xperia XA2 and Nexus 7 the same. Operating SystemAndroid 9My Question or IssueSpotify keeps thinking I'm offline and won't let me search songs or add them to play lists for a couple minutes...

Casual Listener

Plan Premium Country Poland Device Xperia L4 but the issue was on Xperia XA2 and Nexus 7 the same.  Operating System Android 9 My Question or Issue Spotify keeps thinking I'm offline an...

Elena

Moderator

690 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify pauses with every tabata workout app I've downloaded

PlanPremiumCountryUSDeviceAndroid, Galaxy s8 My Question or IssueI've downloaded several different Tabata workout apps and during my "active" work intervals Spotify pauses the music. I initially assumed it was the first Tabata app I downloaded that w...

Casual Listener

  Plan Premium Country US Device Android, Galaxy s8   My Question or Issue I've downloaded several different Tabata workout apps and during my "active" work intervals Spotify pause...

Tring90

Casual Listener

8892 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Alternating songs won't play

Device: Moto e5 Play OS: Android 8.1.0 Plan: Premium So, I've been having this issue for two months now. I somehow hoped the app updates would solve it, but it didn't.So, the issue is very simple: alternating songs won't play. What this means is that...

Visitor

Device: Moto e5 Play   OS: Android 8.1.0   Plan: Premium   So, I've been having this issue for two months now. I somehow hoped the app updates would solve it, but it didn't. So,...

Elena

Moderator

555 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution I dont have a repeat button

PlanPremiumCountryCanadaDeviceLG Q7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just upgraded to premium and I dont have a repeat button

Visitor

Plan Premium Country Canada Device LG Q7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I just upgraded to premium and I dont have a repeat button

Ivan

Spotify Legend

541 Views

1 replies

0 likes

repeat
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  • 1 replies
  • 0 likes

Superuser Contribution Local songs cannot be played on my android phone

Hello I've imported some songs into Spotify Premium on windows and I added it to my playlist. I can play the playlist on my computer but on my phone, I tried downloading the playlist but it still appears gray and there's an exclamation mark under the...

Visitor

Hello I've imported some songs into Spotify Premium on windows and I added it to my playlist. I can play the playlist on my computer but on my phone, I tried downloading the playlist but it still app...

Elena

Moderator

2235 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Spotify Won't Load (Black Screen)

PlanPremium FamilyCountryUSADeviceNexus 6POperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The app won't load on my phone. When I try to open the app, I just seen a black loading screen, followed by a message that says Spo...

Regular

Plan Premium Family Country USA Device Nexus 6P Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  The app won't load on my phone.  When I ...

Mario

Spotify Legend

3742 Views

7 replies

3 likes

  • 3742 Views
  • 7 replies
  • 3 likes

How is this even possible ?!?!

The duration pass is way after the length of the song. How come? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

  The duration pass is way after the length of the song. How come?   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (...

Billy-J

Spotify Star

573 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify skips continuously after 10 seconds of play when casting to Google Home

I have seen similar posts but after days of "Check this other thread for the solution" and failing to get this resolved, I'm going to start another thread. PlanFree (formerly premium)CountryCanadaDevicePixel 4 My Question or IssueI have run the entir...

Newbie

I have seen similar posts but after days of "Check this other thread for the solution"  and failing to get this resolved, I'm going to start another thread.   Plan Free (formerly premium...

Alex

Spotify Legend

1554 Views

7 replies

1 likes

  • 1554 Views
  • 7 replies
  • 1 likes

Superuser Contribution AutoPlay does not work on smartphone

I have a spotify premium account and whenever I go to the gym, I play a short playlist I have entitlied "New Workout Playlist," and it does not operate the way it is designed based on settings in the app. It does not start playing related songs at th...

Casual Listener

I have a spotify premium account and whenever I go to the gym, I play a short playlist I have entitlied "New Workout Playlist," and it does not operate the way it is designed based on settings in the...

Ivan

Spotify Legend

563 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Storage full on samsung galaxy watch3

Hi, I recently just resolved the playing offline songs problem. Now the new problem arises, basically when downloading more songs, it says storage full and free up some space, but the thing is my watch still have 4gb of extra space, and I cant seem t...

Newbie

Hi, I recently just resolved the playing offline songs problem. Now the new problem arises, basically when downloading more songs, it says storage full and free up some space, but the thing is my wat...

tt6aasvjjo4dcjt

Newbie

2925 Views

1 replies

5 likes

  • 2925 Views
  • 1 replies
  • 5 likes

Superuser Contribution How to remove a device from spotify connect ?

PlanPremiumOperating System(Android, Windows 10) My Question or IssueWhen I play music on my PC, a notification appears on my phone that the music is playing on my PC, how can I get rid of this? It's not very convenient for me.

Visitor

Plan Premium Operating System (Android, Windows 10)   My Question or Issue When I play music on my PC, a notification appears on my phone that the music is playing on my PC, how can I get ...

Elena

Moderator

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to see current playlist

PlanPremiumCountryFranceDeviceXiaomi mi a3Operating SystemAndroid 10 My Question or IssueHi, I'm currently on the last version of the app and I can't access the current playlist (the queue). I can add songs to the queue, but when I want to see the wh...

Visitor

Plan Premium Country France Device Xiaomi mi a3 Operating System Android 10   My Question or Issue Hi, I'm currently on the last version of the app and I can't access the current playl...

Elena

Moderator

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music keeps pausing randomly when phone is locked (Samsung S20)

Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This seems to happen intermittently as well. I've gone ...

Casual Listener

Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This...

Mihail

Spotify Legend

10816 Views

12 replies

0 likes

random pausing
  • 10816 Views
  • 12 replies
  • 0 likes

Mobile app inorovements

1. search function -- throughout all playlists2. when minimized to show shuffle and repeat options (put an attachment)3. move the songs in a playlist by pressing on them and relocate (change their order manually)4. shuffle throughout all playlists

Visitor

  1. search function -- throughout all playlists 2. when minimized to show shuffle and repeat options (put an attachment) 3. move the songs in a playlist by pressing on them and relocate (cha...

665 Views

0 replies

1 likes

feature requests
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  • 1 likes

Superuser Contribution Hidden song in the Release radar keep on playing

PlanPremiumCountrySpainDeviceSamsung Galaxy S20 My Question or IssueHi,When I hide a song I don't like in the release radar playlist, and play the playlist again later, the hidden song plays anyway (I see the minus icon stating it is hidden but the s...

Visitor

Plan Premium Country Spain Device Samsung Galaxy S20   My Question or Issue Hi, When I hide a song I don't like in the release radar playlist, and play the playlist again later, the hid...

Elena

Moderator

593 Views

1 replies

3 likes

  • 593 Views
  • 1 replies
  • 3 likes