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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377584 Views

541 replies

34 likes

Account
Free
  • 377584 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7676 Views

0 replies

7 likes

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  • 0 replies
  • 7 likes

Superuser Contribution Text Problem - Localization

PlanPremiumCountryTurkeyDeviceSamsung GalaxyOperating SystemAndroid 8.0.1 My Question or IssueWhen I add a song to one of my playlists, for example name of the playlist is "EDM" it says "EDMiçine eklendi." So it's a text or localization problem. It s...

Casual Listener

Plan Premium Country Turkey Device Samsung Galaxy Operating System Android 8.0.1   My Question or Issue When I add a song to one of my playlists, for example name of the playlist is "E...

Elena

Moderator

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Headset: triple press to previous song

Why triple press in the headset button doesn't play the previous song like any other music apps?It's skiping 2 songs instead.Why someone would like have the ability to skip two songs instead of repeating the song or listening the previous one?Why we ...

Newbie

Why triple press in the headset button doesn't play the previous song like any other music apps? It's skiping 2 songs instead. Why someone would like have the ability to skip two songs ...

MBnk

Regular

3303 Views

5 replies

3 likes

Android
headset
triple press
  • 3303 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution cannot display lyrics/behind the lyrics on android

PlanPremiumCountry Thailand I cannot display behind the lyrics ( either genius or lyrics) across all my android devices.I used to think that it was my previous device issue ( galaxy S9plus, exynos) but recently I moved to my new devices ( xiaomi mi8 ...

Visitor

  Plan Premium Country  Thailand   I cannot display behind the lyrics ( either genius or lyrics) across all my android devices. I used to think that it was my previous device ...

Elena

Moderator

53977 Views

10 replies

1 likes

Android
lyrics
  • 53977 Views
  • 10 replies
  • 1 likes

Superuser Contribution No sound after changing song

PlanPremiumCountryPolandDeviceOSSURET ADD8CVW84Operating SystemAndroid 10 My Question or IssueWhen i choose to skip to next song timer is counting but sound is not playing. When i pause song and then unpause it the sound returns as nothing have happe...

Casual Listener

Plan Premium Country Poland Device OSSURET ADD8CVW84 Operating System Android 10   My Question or Issue When i choose to skip to next song timer is counting but sound is not playi...

Elena

Moderator

535 Views

1 replies

1 likes

  • 535 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify codes dont play anything

PlanPremiumCountry DeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueWhen I scan spotify codes it just takes me to the album that the song came from and doesn't actually play anything

Visitor

Plan Premium Country   Device Samsung Galaxy 9 Operating System Android   My Question or Issue When I scan spotify codes it just takes me to the album that the song came from and ...

Elena

Moderator

614 Views

1 replies

2 likes

  • 614 Views
  • 1 replies
  • 2 likes

Superuser Contribution Songs keep skipping but not pausing?

PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 11 My Question or IssueSo whenever I play songs they tend to stop for a while and then resume? especially when my phone is turned off but it doesnt say that theyre paused. an example is when ...

Visitor

Plan Premium Country USA Device Pixel 4a Operating System Android 11   My Question or Issue So whenever I play songs they tend to stop for a while and then resume? especially when my p...

Mario

Spotify Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

No pause button on Android

Plan Premium Duo Country Canada Device Samsung Galaxy S8Operating SystemAndroid My Question or IssueThe pause button is missing. Only play and heart show. Last update Sept 2020

Casual Listener

Plan Premium Duo   Country Canada   Device Samsung  Galaxy S8 Operating System Android   My Question or Issue The pause button is missing. Only play and heart show....

SteveTom

Casual Listener

4840 Views

2 replies

0 likes

  • 4840 Views
  • 2 replies
  • 0 likes

Superuser Contribution Wont let me control audio

My Question or Issueas you know console lowest option is way too loud so I would usually control the audio through my phone through the audio bar that was available, however today it wasnt there. I tried everything and nothing has worked. Any help?

Visitor

My Question or Issue as you know console lowest option is way too loud so I would usually control the audio through my phone through the audio bar that was available, however today it wasnt there. I...

Elena

Moderator

694 Views

2 replies

0 likes

  • 694 Views
  • 2 replies
  • 0 likes

Superuser Contribution Disconnect from bluetooth problem

PlanPremium Family PlanCountryUnited StatesDeviceGalaxy Note 10Operating SystemAndroid 10My Question or IssueWhen I disconnect from a bluetooth device ( my car, my speaker, my earbuds, etc.) Spotify stops showing the correct song that is playing when...

Regular

Plan Premium Family Plan Country United States Device Galaxy Note 10 Operating System Android 10 My Question or Issue When I disconnect from a bluetooth device ( my car, my speaker, my earbu...

Elena

Moderator

2195 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution "Now Playing" song gets stuck on the same song

The song listed as currently playing gets stuck on one song. Any song that I play will show as the song that gets stuck, even though my laptop and amazon devices show the correct song that's playing. It fixes itself randomly, but I'm not sure how. Cl...

Casual Listener

The song listed as currently playing gets stuck on one song. Any song that I play will show as the song that gets stuck, even though my laptop and amazon devices show the correct song that's playing....

Elena

Moderator

47762 Views

27 replies

15 likes

  • 47762 Views
  • 27 replies
  • 15 likes

Superuser Contribution Touch Preview Not Working

PlanFreeCountryUSDeviceLG V20Operating SystemAndroid 8.0.0 My Question or Issue6-8 weeks ago, the Touch Preview stopped working (except I can preview songs in my existing playlists). I've updated the App and performed both a quick and clean reinstall...

Casual Listener

Plan Free Country US Device LG V20 Operating System Android 8.0.0   My Question or Issue 6-8 weeks ago, the Touch Preview stopped working (except I can preview songs in my existing p...

Mario

Spotify Legend

1834 Views

5 replies

0 likes

  • 1834 Views
  • 5 replies
  • 0 likes

Superuser Contribution Connect on Samsung Watch Active 2 Breaks Spotify in Android Auto

PlanPremiumCountryUSDeviceSamsung Galaxy Note 10+, Samsung Watch Active2Operating SystemAndroid 10 My Question or IssueI recently installed the connect app on my smart watch which seemed to work great until I connected my phone to my car. I then foun...

Casual Listener

Plan Premium Country US Device Samsung Galaxy Note 10+, Samsung Watch Active2 Operating System Android 10   My Question or Issue I recently installed the connect app on my smart watch ...

Mihail

Spotify Legend

1527 Views

4 replies

1 likes

  • 1527 Views
  • 4 replies
  • 1 likes

Android, Can't change volume of podcasts

PlanPremiumCountryUnited StatesDeviceSony Xperia xz1 compactOperating SystemAndroid 8.0 My Question or Issue While listening to the Happiness Lab podcast, I discovered that I could not change the volume playing out of the speaker of my device. There ...

Casual Listener

Plan Premium Country United States Device Sony Xperia xz1 compact Operating System Android 8.0  My Question or Issue   While listening to the Happiness Lab podcast, I discovered t...

leostaley

Casual Listener

943 Views

1 replies

0 likes

  • 943 Views
  • 1 replies
  • 0 likes

Superuser Contribution watch ads, get 30min, well, only 15min

PlanFreeUnited States Device(Google Pixel 2)Operating System(Android 10) My Question or IssueWhile listening heard the "tap here for 30min ad-free listening", so did that and watched the ads, and noted the time when the music began. About 15min later...

Casual Listener

Plan Free United States   Device (Google Pixel 2) Operating System (Android 10)   My Question or Issue While listening heard the "tap here for 30min ad-free listening", so di...

Xenia

Moderator

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Пропали альбомы

None of the information below is required. However, the more you provide, the easier it will be for us to try to help. Premium plan Country Russia SONY G8342 device Android 9 operating system My question or problemThe albums added to my favorite have...

Visitor

None of the information below is required. However, the more you provide, the easier it will be for us to try to help.   Premium plan   Country Russia   SONY G8342 device  ...

Elena

Moderator

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics won't show

My question or issue: So, my app is up to date, my operating system and device too. But I still don't have the lyrics part. I have a friend who has the same kind of phone I do, and she has lyrics. same version. But it doesn't even show for me. I've t...

Newbie

My question or issue:  So, my app is up to date, my operating system and device too. But I still don't have the lyrics part. I have a friend who has the same kind of phone I do, and she has lyr...

Elena

Moderator

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution connect button next to play button?

A couple of days ago, I saw and was able to click on a really useful new 'connect' button on the now playing section at the bottom of the app, next to the like and the play buttons. And then it disappeared! Where did it go?? It looked like this: Plan...

Casual Listener

A couple of days ago, I saw and was able to click on a really useful new 'connect' button on the now playing section at the bottom of the app, next to the like and the play buttons. And then it disap...

Elena

Moderator

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I get rid of a playlist I didn't make?

I set up a playlist of songs I like to sync to my alarm clock on my Samsung phone, but Spotify keeps replacing it with someone else's playlist of 'Tenet Soundtrack 2020'. I have never touched this playlist and now I don't even want to watch the movie...

Visitor

I set up a playlist of songs I like to sync to my alarm clock on my Samsung phone, but Spotify keeps replacing it with someone else's playlist of 'Tenet Soundtrack 2020'. I have never touched this pl...

Elena

Moderator

1550 Views

1 replies

0 likes

  • 1550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot add songs to playlist

PlanFreeCountryGB DeviceLG V30Operating SystemAndroid 8 My Question or IssuePretty much what is in the title. Wanted to make a playlist but am unable to.

Visitor

Plan Free Country GB   Device LG V30 Operating System Android 8   My Question or Issue Pretty much what is in the title. Wanted to make a playlist but am unable to.  

Elena

Moderator

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using Google Assistant to close Spotify

Spotify won't completely close when I ask Google Assistant to close it (the notification that it is open is still there). then it messes up my routine if I try to start Spotify again (it will just open the app but won't play anything). I have my rout...

Visitor

Spotify won't completely close when I ask Google Assistant to close it (the notification that it is open is still there). then it messes up my routine if I try to start Spotify again (it will just op...

Xenia

Moderator

783 Views

1 replies

0 likes

  • 783 Views
  • 1 replies
  • 0 likes