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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376416 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryMéxico Device(Samsung Tablet SM-T720)Operating System(Android 9) My Question or IssuePor alguna razón se cambió la apariencia de la App dejando la barra de botones cargada hacia el lado izquierdo de la pantalla y no en la parte de a...
Plan Premium Country México Device (Samsung Tablet SM-T720) Operating System (Android 9) My Question or Issue Por alguna razón se cambió la apariencia de la App dejando la barr...
Moderator
1588 Views
1 replies
1 likes
PlanPremiumCountryFranceDeviceNubia RedMagic 5GOperating SystemAndroid 10 My Question or IssueSome of the songs in my library have the time bar stuck at the beginning in the notifications section of my phone for some reason. This breaks the lyrics sy...
Plan Premium Country France Device Nubia RedMagic 5G Operating System Android 10 My Question or Issue Some of the songs in my library have the time bar stuck at the beginning in the ...
Moderator
1652 Views
1 replies
0 likes
PlanPremiumCountryRussia DeviceMeizu M5 NoteOperating SystemAndroid 7.0 My Question or IssueI have problems with connection while browsing performers or their albums. Spotify says that something went wrong and offers me to check my connection or try ...
Plan Premium Country Russia Device Meizu M5 Note Operating System Android 7.0 My Question or Issue I have problems with connection while browsing performers or their albums. Sp...
Moderator
762 Views
4 replies
1 likes
PlanPremiumCountryTurkeyDeviceSamsung GalaxyOperating SystemAndroid 8.0.1 My Question or IssueWhen I add a song to one of my playlists, for example name of the playlist is "EDM" it says "EDMiçine eklendi." So it's a text or localization problem. It s...
Plan Premium Country Turkey Device Samsung Galaxy Operating System Android 8.0.1 My Question or Issue When I add a song to one of my playlists, for example name of the playlist is "E...
Moderator
410 Views
1 replies
0 likes
Why triple press in the headset button doesn't play the previous song like any other music apps?It's skiping 2 songs instead.Why someone would like have the ability to skip two songs instead of repeating the song or listening the previous one?Why we ...
Why triple press in the headset button doesn't play the previous song like any other music apps? It's skiping 2 songs instead. Why someone would like have the ability to skip two songs ...
Regular
3299 Views
5 replies
3 likes
PlanPremiumCountry Thailand I cannot display behind the lyrics ( either genius or lyrics) across all my android devices.I used to think that it was my previous device issue ( galaxy S9plus, exynos) but recently I moved to my new devices ( xiaomi mi8 ...
Plan Premium Country Thailand I cannot display behind the lyrics ( either genius or lyrics) across all my android devices. I used to think that it was my previous device ...
Moderator
53966 Views
10 replies
1 likes
PlanPremiumCountryPolandDeviceOSSURET ADD8CVW84Operating SystemAndroid 10 My Question or IssueWhen i choose to skip to next song timer is counting but sound is not playing. When i pause song and then unpause it the sound returns as nothing have happe...
Plan Premium Country Poland Device OSSURET ADD8CVW84 Operating System Android 10 My Question or Issue When i choose to skip to next song timer is counting but sound is not playi...
Moderator
534 Views
1 replies
1 likes
PlanPremiumCountry DeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueWhen I scan spotify codes it just takes me to the album that the song came from and doesn't actually play anything
Plan Premium Country Device Samsung Galaxy 9 Operating System Android My Question or Issue When I scan spotify codes it just takes me to the album that the song came from and ...
Moderator
614 Views
1 replies
2 likes
PlanPremiumCountryUSADevicePixel 4aOperating SystemAndroid 11 My Question or IssueSo whenever I play songs they tend to stop for a while and then resume? especially when my phone is turned off but it doesnt say that theyre paused. an example is when ...
Plan Premium Country USA Device Pixel 4a Operating System Android 11 My Question or Issue So whenever I play songs they tend to stop for a while and then resume? especially when my p...
Spotify Legend
397 Views
1 replies
0 likes
Plan Premium Duo Country Canada Device Samsung Galaxy S8Operating SystemAndroid My Question or IssueThe pause button is missing. Only play and heart show. Last update Sept 2020
Plan Premium Duo Country Canada Device Samsung Galaxy S8 Operating System Android My Question or Issue The pause button is missing. Only play and heart show....
Casual Listener
4840 Views
2 replies
0 likes
My Question or Issueas you know console lowest option is way too loud so I would usually control the audio through my phone through the audio bar that was available, however today it wasnt there. I tried everything and nothing has worked. Any help?
My Question or Issue as you know console lowest option is way too loud so I would usually control the audio through my phone through the audio bar that was available, however today it wasnt there. I...
Moderator
691 Views
2 replies
0 likes
PlanPremium Family PlanCountryUnited StatesDeviceGalaxy Note 10Operating SystemAndroid 10My Question or IssueWhen I disconnect from a bluetooth device ( my car, my speaker, my earbuds, etc.) Spotify stops showing the correct song that is playing when...
Plan Premium Family Plan Country United States Device Galaxy Note 10 Operating System Android 10 My Question or Issue When I disconnect from a bluetooth device ( my car, my speaker, my earbu...
Moderator
2193 Views
1 replies
0 likes
The song listed as currently playing gets stuck on one song. Any song that I play will show as the song that gets stuck, even though my laptop and amazon devices show the correct song that's playing. It fixes itself randomly, but I'm not sure how. Cl...
The song listed as currently playing gets stuck on one song. Any song that I play will show as the song that gets stuck, even though my laptop and amazon devices show the correct song that's playing....
Moderator
47726 Views
27 replies
15 likes
PlanFreeCountryUSDeviceLG V20Operating SystemAndroid 8.0.0 My Question or Issue6-8 weeks ago, the Touch Preview stopped working (except I can preview songs in my existing playlists). I've updated the App and performed both a quick and clean reinstall...
Plan Free Country US Device LG V20 Operating System Android 8.0.0 My Question or Issue 6-8 weeks ago, the Touch Preview stopped working (except I can preview songs in my existing p...
Spotify Legend
1825 Views
5 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy Note 10+, Samsung Watch Active2Operating SystemAndroid 10 My Question or IssueI recently installed the connect app on my smart watch which seemed to work great until I connected my phone to my car. I then foun...
Plan Premium Country US Device Samsung Galaxy Note 10+, Samsung Watch Active2 Operating System Android 10 My Question or Issue I recently installed the connect app on my smart watch ...
Spotify Legend
1522 Views
4 replies
1 likes
PlanPremiumCountryUnited StatesDeviceSony Xperia xz1 compactOperating SystemAndroid 8.0 My Question or Issue While listening to the Happiness Lab podcast, I discovered that I could not change the volume playing out of the speaker of my device. There ...
Plan Premium Country United States Device Sony Xperia xz1 compact Operating System Android 8.0 My Question or Issue While listening to the Happiness Lab podcast, I discovered t...
Casual Listener
943 Views
1 replies
0 likes
PlanFreeUnited States Device(Google Pixel 2)Operating System(Android 10) My Question or IssueWhile listening heard the "tap here for 30min ad-free listening", so did that and watched the ads, and noted the time when the music began. About 15min later...
Plan Free United States Device (Google Pixel 2) Operating System (Android 10) My Question or Issue While listening heard the "tap here for 30min ad-free listening", so di...
Moderator
385 Views
1 replies
0 likes
None of the information below is required. However, the more you provide, the easier it will be for us to try to help. Premium plan Country Russia SONY G8342 device Android 9 operating system My question or problemThe albums added to my favorite have...
None of the information below is required. However, the more you provide, the easier it will be for us to try to help. Premium plan Country Russia SONY G8342 device ...
Moderator
354 Views
1 replies
0 likes
My question or issue: So, my app is up to date, my operating system and device too. But I still don't have the lyrics part. I have a friend who has the same kind of phone I do, and she has lyrics. same version. But it doesn't even show for me. I've t...
My question or issue: So, my app is up to date, my operating system and device too. But I still don't have the lyrics part. I have a friend who has the same kind of phone I do, and she has lyr...
Moderator
405 Views
1 replies
0 likes
A couple of days ago, I saw and was able to click on a really useful new 'connect' button on the now playing section at the bottom of the app, next to the like and the play buttons. And then it disappeared! Where did it go?? It looked like this: Plan...
A couple of days ago, I saw and was able to click on a really useful new 'connect' button on the now playing section at the bottom of the app, next to the like and the play buttons. And then it disap...
Moderator
537 Views
1 replies
0 likes
