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Plan
Premium
Country
Portugal
Device
OnePlus 7t Pro
Operating System
Android 10
My Question or Issue
When playing a podcast from the Episodes list, starting at the oldest one, there is no longer an automatic queue that plays the remaining episodes. I have to manually play each episode if I want to start listening from the oldest episode on my list. How can I have this behavior back?
Started happening after updating to v8.5.81.991
Hey there @Wrakor,
Thanks for reaching out to us about this - we'll be glad to help you out here.
We tried to reproduce this behavior on our side and noticed that if you play an older episode then the rest of the more recent ones will automatically play until the newest episode is reached. If you can't confirm this is happening on your end as well, make sure you try if the same occurs after running a clean reinstall of the Spotify app on your Android device.
If this persists after the clean reinstall, try disabling any power saving or data cleaning settings on your mobile device. Make sure you try this since such features can often prevent the app from operating at full capacity.
Hope this helps. Let us know how it goes.
Hello Ivan,
Thanks for your suggestions. I've tried doing a clean reinstall and also disabling battery optimizations for the app, but unfortunately this behavior persists. When playing an older episode and it reaches the end of the episode, the app stops playing, and highlights the most recent episode, like in the screnshot attached.
Hey @Wrakor,
Thanks for getting back to us.
Could you toggle the Autoplay option in the setting menu and see if that makes a difference? This support article explains how to do it. We'd also appreciate it if you could log in with another account on your smartphone or with your account on another device and share if the same behavior comes up there as well. Once we have these results, we'll be able to determine what the best course of action is.
Keep us posted, we’ll keep an eye out for your reply.
Hey there @Wrakor,
Thank you for your reply.
Does this occur on one specific device or multiple devices?
We also suggest that you try with another internet connection to see if the issue persist.
If you have the option to have a friend or a family member log in on your device with their Spotify account it would be great.
Keep us posted. We'll keep an eye out for your reply.
Cheers!
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