DEBIT ABONNEMENT PREMIUM PAR ERREUR

[DROPZONE1]

Bonjour

Je suis en abonnement FREE pourtant des debits sur ma carte bleue sont passés du montant de spotify family.

Comment puis je contacter Spotify par telephone ou par mail pour regulariser la situation?

[Alex]

Hi there @DROPZONE1,

Thanks for reaching out about this in the Community.

Hope you don't mind us replying in English.

You can check out this support article for more info if you're being charged, but your account page says you're on free.

Hope this helps. Don't hesitate to reach out again if you have more questions.

Have a great day!