[Android] App freezes/crashes when clicking on three-dot menu in playlist

Plan

Premium

Country

United Kingdom

Device

Umidigi F1

Operating System

Android 9

 

My Question or Issue

spotify crashes when you click the 3 dots to add to playlist, share ,view artist. etc

Hey folks, just so you know - Spotify is informed about this issue and we're looking into it! Subscribe to get notifications about updates on the topic.

Related Issues

Comments
Newbie

Plan

Premium/ Email login......

Country

 New Zealand

Device

Samsung Galaxy 7

My Question or Issue

So everytime I go into the menu to "share" my spotify app keeps crashing/closing down. It was working fine about 3 days ago. I generally just use the share option to copy the link to the song. 

 

I have uninstalled and reinstalled the app. Reset my phone. Signed in and out of my account. Cleared cache/ devices from my spotify account and still nothing. 

 

Please help!! Its super frustrating. 

 

 

 

 

Rock Star 1
Rock Star 1

Hey @miss_herewini! Welcome to the Spotify Community. ^^

 

I'm sorry, that this feature isn't working properly.

Please note that Spotify is already working on it and an update should be out to fix it soon.

And be sure to check this Ongoing Issues thread out for more details about it. ^^

 

Peace

 

Newbie

Same S**t here. Oneplus 5T. Did everything, install, reinstall.

Waiting for an update.

Newbie

Same thing happening to me. So annoying! 

 

Casual Listener
Newbie

Plan

Premium

Country

 UK

Device

Pixel 3

Operating System

Android 9

 

My Question or Issue

Whenever I click on the 3 dots to the right of an album, single or EP when they are in a vertical list the app just shuts down and I have to restart it. If I go into the album and click on the dots to do something like add it to queue or to a playlist then itsi fine, it's just when it's on the vertical list page it crashes.

1399497936.png
Newbie

I have the exact same problem.

A reinstall of the app did not work for me. I have no clue what i can do to make it work again..

My device: LG G6

OS: Android 8.0.0

Casual Listener

Me too. 

Spotify v 8.4.89.515

Android v 8

Phone is LG V20

 

My experience differs in that the app always restarts on it's own. I have only noticed it in the last week.

Newbie

Y I K E S the app is literally unusable now

Newbie

I am having exactly the same issue on Android 9.0 PIE, only since the last update, press triple dot screen shadows out and app crashes.. 😞