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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6859 Views

0 replies

7 likes

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Superuser Contribution Spotify deletes my downloaded playlist on Fiio M9

PlanPremiumCountrySweden DeviceFiio M9Operating SystemAndroid Hi all,I have a very annoying problem with Spotify constantly deleting my downloaded playlists on my Fiio M9 every time I turn it off or if it runs out of battery. I saw someone else with ...

Casual Listener

Plan Premium Country Sweden   Device Fiio M9 Operating System Android   Hi all, I have a very annoying problem with Spotify constantly deleting my downloaded playlists on my Fiio...

jerem91

Visitor

1686 Views

2 replies

0 likes

  • 1686 Views
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Solved!!Superuser Contribution Music stops and Spotify stops responding after opening other full screen application

PlanPremiumCountrySingaporeDeviceSamsung S9Operating SystemLatest android and security update My Question or IssueRecently since the new update when opening full screen applications such as games, spotify stops playback and doesn't show up in the nav...

Casual Listener

Plan Premium Country Singapore Device Samsung S9 Operating System Latest android and security update    My Question or Issue Recently since the new update when opening full screen...

Ivan

Spotify Legend

946 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution i can't play or pause

PlanPremiumCountryPHDeviceGalaxy note 8Operating SystemAndroid Pie 9.0 with Samsung One UI My Question or Issuei can't pause any songs from my lock screen

Newbie

Plan Premium Country PH Device Galaxy note 8 Operating System Android Pie 9.0 with Samsung One UI   My Question or Issue i can't pause any songs from my lock screen

Yordan

Moderator

1890 Views

4 replies

0 likes

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  • 4 replies
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How do I play entire album when listening on phone? (samsung galaxy 9)

PlanFreeCountryUSDeviceSamsung Galaxy 9Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I listen to entire album on my phone?? I can do this on my computer but not on phone??

Visitor

Plan Free Country US Device Samsung Galaxy 9 Operating System  android (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How can I listen to entire album on my ...

Emilia_8

Community Legend

1357 Views

1 replies

0 likes

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Music skipping on Bluetooth Huawei p20

PlanPremiumCountryIrelandDeviceHuawei p20Operating SystemAndroid 9.1 My Question or IssueWhen I am listening to Spotify on my huwei p20 on my car radio, Google home mini(Bluetooth) or galaxy buds my music skips. I don't have this issue with any other...

Visitor

  Plan Premium Country Ireland Device Huawei p20 Operating System Android 9.1   My Question or Issue When I am listening to Spotify on my huwei p20 on my car radio, Google home m...

624 Views

0 replies

1 likes

  • 624 Views
  • 0 replies
  • 1 likes

Perfomance Probleme seit vielen Wochen

PlanPremiumCountryGermanyDevice(iPhone 8, Samsung Galaxy 9+, Samsung Galaxy S20 Ultra, Samsung Galaxy S10e, Samsung Galaxy S10+)Operating System(iOS 12, Android 10, Android 9,etc.) My Question or IssueSeit einigen Wochen hat die App bei mir viele Per...

Visitor

  Plan Premium Country Germany Device (iPhone 8, Samsung Galaxy 9+, Samsung Galaxy S20 Ultra, Samsung Galaxy S10e, Samsung Galaxy S10+) Operating System (iOS 12, Android 10, Android 9,et...

1537 Views

0 replies

3 likes

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Downloaded playlist

PlanFree/PremiumCountryAustraliaDeviceSamsung tabletOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy playlist is downloaded and i am listening in offline mode but i only get 2 songs played before it stops. I have updated...

Visitor

Plan Free/Premium Country Australia Device Samsung tablet Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My playlist is downloaded and i am listen...

297 Views

0 replies

0 likes

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Huawei nova 7i and android Emui 10.0.1 compatibility with spotify

PlanPremiumCountryOmanDeviceHuawei nova 7iOperating SystemAndriod Emui 10.0.1 My Question or IssueI downloaded spotify but the app only show black screen , later on I discovered that it's not compatible with Emui 10.0.1 , Is there a way around it ?

Visitor

  Plan Premium Country Oman Device Huawei nova 7i Operating System Andriod Emui 10.0.1   My Question or Issue I downloaded spotify but the app only show black screen , later...

878 Views

0 replies

0 likes

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Albums download disappear

I got Premium Spotify (Family plan) in Brazil, I'm using a Moto E4, running on Android 7.1.1 I can download playlists as expected and they are still there when I'm back, but if I download albums, close the app and open it again, the downloaded albums...

Visitor

I got Premium Spotify (Family plan) in Brazil, I'm using a Moto E4, running on Android 7.1.1   I can download playlists as expected and they are still there when I'm back, but if I download ...

600 Views

0 replies

0 likes

Android
downloads
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Spotify Connect & Autoplay doesn't working

PlanPremium DeviceSamsung A30 (SM-A305F) + Lenovo Laptop Operating SystemAndroid 10 + Windows 10 My Question or IssueSince I bought the Premium version, Spotify became more laggy and buggy. Everytime the music stops, Spotify Connect on my phone stop ...

Newbie

Plan Premium   Device Samsung A30 (SM-A305F) + Lenovo Laptop   Operating System Android 10 + Windows 10   My Question or Issue Since I bought the Premium version, Spotify bec...

750 Views

0 replies

2 likes

  • 750 Views
  • 0 replies
  • 2 likes

Equalizer

PlanPremiumCountryPhilippinesDeviceVivo V15Operating SystemAndroid Pie My Question or IssueUp until now, equalizer was under the Music Quality settings but now, it's gone. It disappeared. I have already tried rebooting my phone and doing a clean rein...

Visitor

  Plan Premium Country Philippines Device Vivo V15 Operating System Android Pie   My Question or Issue Up until now, equalizer was under the Music Quality settings but now, it's ...

Shaztastic

Visitor

724 Views

1 replies

1 likes

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All references to queue are missing

PlanFreeCountryUSADeviceGalaxy S8Operating SystemAndroid My Question or IssueWhat I tried already: Restart phone. Full clean install with cleared cache and storage. Problem: I don't see add to queue anywhere. Nor do I see any way to view or manage th...

Visitor

  Plan Free Country USA Device Galaxy S8 Operating System Android   My Question or Issue What I tried already: Restart phone. Full clean install with cleared cache and storage.&n...

520 Views

0 replies

0 likes

queue
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Spotify stops playing randomly (S9, Android 10)

Premium PlanPolandSamsung Galaxy 9 (Android 10, phone kept up-to-date)Spotify version: 8.5.49.973Hey guys, I've had Spotify for over a year on my S9 and never had issues until now. I've noticed it randomly stops playing musing (pauses a track while p...

Regular

Premium Plan Poland Samsung Galaxy 9 (Android 10, phone kept up-to-date) Spotify version: 8.5.49.973 Hey guys,  I've had Spotify for over a year on my S9 and never had issues until...

dreamlike

Regular

1105 Views

2 replies

2 likes

Android
pause
s9
stops
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Connections Notificatiom

PlanPremiumCountryJapanDeviceGalaxy S10Operating SystemAndroid 10 My Question or IssueRecently whenever I connect to Bluetooth Spotify shows this notification for "connections" but disappears as soon as I disconnect. Even if I end the app process it ...

Newbie

Plan Premium Country Japan Device Galaxy S10 Operating System Android 10   My Question or Issue Recently whenever I connect to Bluetooth Spotify shows this notification for "connection...

692 Views

0 replies

0 likes

Android
Bluetooth device management
Connections
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app does not start

PlanPremiumCountryNetherlands Device Samsung Galaxy 9Operating SystemAndroid 10 My Question or IssueSpotify app worked well, until one day I could not go online anymore. The app shut itself down when I tried. I installed the app again, updated OS etc...

Casual Listener

Plan Premium Country Netherlands   Device  Samsung Galaxy 9 Operating System Android 10   My Question or Issue Spotify app worked well, until one day I could not go online a...

huysse

Casual Listener

573 Views

2 replies

0 likes

  • 573 Views
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Spotify starts after phone call im my bluetooth buds

spotify automatically starts after phone calls in my samsung buds+ or mine BT in the car. even though I had no music on before the calls. .. solution?PlanPremiumCountrySwedenDeviceGalaxy 9+ (samsung buds +) Piooner car stereoOperating SystemAndroid M...

Visitor

spotify automatically starts after phone calls in my samsung buds+ or mine BT in the car. even though I had no music on before the calls. .. solution? Plan Premium Country Sweden Device Galaxy ...

342 Views

0 replies

0 likes

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Superuser Contribution Music stops after 10 sec

PlanFreeCountryIndiaDeviceSamsung Galaxy A70sOperating SystemAndroid 10 My Question or IssueI recently updated to android 10 and after that spotify start giving this issue that the music stops after or before 10 sec on device and shows no internet co...

Visitor

Plan Free Country India Device Samsung Galaxy A70s Operating System Android 10   My Question or Issue I recently updated to android 10 and after that spotify start giving this issue th...

Katerina

Spotify Legend

504 Views

1 replies

0 likes

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Superuser Contribution Podcast features not working

PlanSpotify Premium FamilyCountryUSADeviceGoogle Pixel 3a XL My Question or IssueThe same problem for different features: When I tap on the buttons, nothing happens. This happens on both the podcast's "sort" button and the episode's play button (as h...

Music Fan

Plan Spotify Premium Family Country USA Device Google Pixel 3a XL   My Question or Issue The same problem for different features: When I tap on the buttons, nothing happens.  This h...

Sarahrados

Visitor

4825 Views

19 replies

3 likes

buttons
Play
podcast
Podcasts
technical problem
  • 4825 Views
  • 19 replies
  • 3 likes

Superuser Contribution On my home screen the new six playlists are gone. Is there anybody else with the same problem?? Thx

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

FuriousStyles1

Music Fan

1027 Views

3 replies

0 likes

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Solved!!Superuser Contribution How to hide songs in android 2020?

Hi I cant hide songs anymore from android phone. Missing hide button, only the like button available.PlanPremiumCountryHungary Operating SystemAndroid Oreo My Question or Issue

Casual Listener

Hi I cant hide songs anymore from android phone. Missing hide button, only the like button available. Plan Premium Country Hungary   Operating System Android Oreo   My Que...

infinity666

Newbie

4894 Views

5 replies

1 likes

  • 4894 Views
  • 5 replies
  • 1 likes