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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195550 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195550 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537125 Views

78 replies

3 likes

  • 537125 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442062 Views

565 replies

37 likes

Account
Free
  • 442062 Views
  • 565 replies
  • 37 likes

Retrieving podcast episode's is slow

PlanPremiumCountryUkDeviceSamsung galaxy s7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe query to retrieve podcast episodes is really slow (takes 30+ seconds for me). Steps to reproduce:Click "Your Library" on bottom...

Newbie

Plan Premium Country Uk Device Samsung galaxy s7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The query to retrieve podcast episodes is really s...

beardybrewer

Casual Listener

2085 Views

2 replies

2 likes

  • 2085 Views
  • 2 replies
  • 2 likes

Solved!! Cannot see or like individual songs in a album.

When I am trying to open an album to like individual songs, the app does not allow me to do so. I try clicking the "see more" button, but I cannot see the individual songs. This has been happening for a week now and nobody has contacted me or helped ...

Regular

When I am trying to open an album to like individual songs, the app does not allow me to do so. I try clicking the "see more" button, but I cannot see the individual songs. This has been happening fo...

faizy1

Newbie

8945 Views

14 replies

0 likes

Android
  • 8945 Views
  • 14 replies
  • 0 likes

Songs skipping to next and restarting

PlanPremiumCountryUSADevicePixel 4Operating SystemAndroid My Question or IssueSongs are randomly cut short and Spotify skips ahead to the next song. It's been happening since I've tried to listen to folklore several days ago. Songs play for maybe a m...

Visitor

  Plan Premium Country USA Device Pixel 4 Operating System Android   My Question or Issue Songs are randomly cut short and Spotify skips ahead to the next song. It's been happeni...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Added New Album to Playlist, Won't Shuffle?

PlanPremiumCountryUSADeviceSamsung Galaxy S9 My Question or IssueAfter the new Taylor Swift album "folklore" was released, I added it to my master playlist of all her albums. I shuffled it the other day, started listening, and realized after several ...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S9     My Question or Issue After the new Taylor Swift album "folklore" was released, I added it to my master playlist of all her alb...

GreenDragonGirl

Casual Listener

670 Views

2 replies

1 likes

  • 670 Views
  • 2 replies
  • 1 likes

Samsung A7 2018 not playing through Bluetooth

PlanPremiumCountryUkDeviceSamsung A7 2018Operating SystemAndroid My Question or IssueNo matter how many thinhs I try, spotify will only play through my phones speakers and not a bluetooth device. When you change the volume it shows both the phone vol...

Visitor

Plan Premium Country Uk Device Samsung A7 2018 Operating System Android   My Question or Issue No matter how many thinhs I try, spotify will only play through my phones speakers and no...

Cherie1

Casual Listener

816 Views

1 replies

0 likes

  • 816 Views
  • 1 replies
  • 0 likes

Spotify keeps playing over mobile data

PlanFree/PremiumCountry Device(Samsung Galaxy S10)Operating System(Android 10) My Question or IssueI do not have unlimited data, therefore I very strictly control the functions of my phone (ie only listening to downloaded podcasts when not connected ...

Music Fan

Plan Free/Premium Country   Device (Samsung Galaxy S10) Operating System (Android 10)   My Question or Issue I do not have unlimited data, therefore I very strictly control the fu...

HellsBells24

Music Fan

1753 Views

9 replies

0 likes

autoplay
  • 1753 Views
  • 9 replies
  • 0 likes

Superuser Contribution App crashes when i try accessing my liked music

PlanPremiumCountryCanadaDevice(Samsung note 8Operating System(Android My Question or IssueTwo days ago i opened my app to see that my liked music icon wasnt in my library, which i then found on my home page. Once i clicked it the app would go blank a...

Casual Listener

Plan Premium Country Canada Device (Samsung note 8 Operating System (Android    My Question or Issue Two days ago i opened my app to see that my liked music icon wasnt in my libra...

TNKY

Casual Listener

1675 Views

2 replies

0 likes

  • 1675 Views
  • 2 replies
  • 0 likes

Superuser Contribution I don't have queue button instead of it I have share button

I opened spotify and I couldn't find the queue button.PlanPremiumCountry Operating System Android Oreo, My Question or Issue

Visitor

I opened spotify and I couldn't find the queue button. Plan Premium Country   Operating System  Android Oreo,    My Question or Issue  

scotttt

Visitor

2146 Views

3 replies

1 likes

  • 2146 Views
  • 3 replies
  • 1 likes

Playing Multiple Playlists Within a Folder on Mobile

PlanPremiumCountryChileOperating SystemAndroid My Question or IssueThis is a functionality that should be re-implemented: https://community.spotify.com/t5/Live-Ideas/Mobile-View-amp-Shuffle-all-Tracks-in-Playlist-Folders/idi-p/1603026

Casual Listener

Plan Premium Country Chile Operating System Android   My Question or Issue This is a functionality that should be re-implemented: https://community.spotify.com/t5/Live-Ideas/Mobile-View-...

562 Views

0 replies

1 likes

  • 562 Views
  • 0 replies
  • 1 likes

Superuser Contribution Group Session No Sound

PlanPremiumCountryUKDevice Samsung Galaxy 9 Operating System( Android 9 My Question or IssueWhen using the group session feature with my friends the host can only hear sound where as I can't, they are using iOS and are using the feature to connect mu...

Visitor

  Plan Premium Country UK Device  Samsung Galaxy 9  Operating System ( Android 9   My Question or Issue When using the group session feature with my friends the host ca...

Ivan

Spotify Legend

31333 Views

8 replies

12 likes

bug
Group Session
no sound
  • 31333 Views
  • 8 replies
  • 12 likes

Superuser Contribution Tracklist pauses when playing on Samsung Galaxy Core Prime

PlanPremiumCountryUKDeviceGalaxy Core PrimeOperating SystemAndroid 5.1.1 My Question or IssueI have an issue when I try to play any tracklist on my Samsug Galaxy Core Prime and I wonder if anyone has a solution? About 2 or 3 songs into playing the tr...

Casual Listener

Plan Premium Country UK Device Galaxy Core Prime Operating System Android 5.1.1   My Question or Issue I have an issue when I try to play any tracklist on my Samsug Galaxy Core Prime a...

Mr73

Casual Listener

687 Views

2 replies

0 likes

  • 687 Views
  • 2 replies
  • 0 likes

Can't login "You are offline" error

Plan: now Free (was Premium)Country: Czech RepublicDevice: Mi 9 SEOperating System: Android 10 (MIUI Global 11.0.6 stable) === Hi guys, i need your help to solve this please. I tried clearing cache/all data from app, several reboots, then reinstalled...

Regular

Plan: now Free (was Premium) Country: Czech Republic Device: Mi 9 SE Operating System: Android 10 (MIUI Global 11.0.6 stable)  ===   Hi guys, i need your help to solve this pleas...

sira_spota

Regular

1364 Views

1 replies

2 likes

  • 1364 Views
  • 1 replies
  • 2 likes

Superuser Contribution Streaming Counts should be available on Android like they are with iOS

PlanPremiumCountryUSADeviceLG G6Operating SystemAndroid 10 My Question or IssueAll of my friends who have iOS are able to see streaming counts via their apps, the counts are also on the badly designed desktop program for Windows 10. But I primarily u...

Casual Listener

Plan Premium Country USA Device LG G6 Operating System Android 10   My Question or Issue All of my friends who have iOS are able to see streaming counts via their apps, the counts are ...

Petya

Community Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

My Spotify Is Broken (& It Might Be Breaking My SD Card, As Well)

PlanPremiumCountrySouth AfricaDeviceSamsung A5Operating SystemAndroid OreoStorageSD Card (64GB)Number Of Songs Currently In Library (Liked Songs)4,138Spotify App Version8.5.68.904 My IssueIt started with little things.For examples,Songs would stop pl...

Newbie

Plan Premium Country South Africa Device Samsung A5 Operating System Android Oreo Storage SD Card (64GB) Number Of Songs Currently In Library (Liked Songs) 4,138 Spotify App Version 8.5....

492 Views

0 replies

1 likes

  • 492 Views
  • 0 replies
  • 1 likes

Superuser Contribution Liked song playlist disappeared with all songs

PlanFree/PremiumCountry DeviceSamsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWent onto my Spotify and all my liked songs are gone even the file that holds them. When I look up a song I had on that playlist...

Newbie

Plan Free/Premium Country   Device Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Went onto my Spotify and all my liked song...

Petya

Community Legend

834 Views

3 replies

0 likes

  • 834 Views
  • 3 replies
  • 0 likes

My Albums are gone after new app update

After the update I went into Spotify and all my albums were not listed there anymore. It seems they are still downloaded but hard to find. I will attach a screenshot of the albums tab now in my Spotify. PlanPremium CountrySwedenDeviceSonyOperating Sy...

Visitor

After the update I went into Spotify and all my albums were not listed there anymore. It seems they are still downloaded but hard to find. I will attach a screenshot of the albums tab now in my Spoti...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

No reproducen la mayoría de las canciones

PlanPremiumCountryColombiaDeviceXiaomi redmi note 7Operating SystemAndroidMy Question or IssueNo me aparecen en gris, todas se ven perfectamente como si las pudiera reproducir como siempre, pero cuando selecciono la canción para escucharla (o cuando ...

Visitor

Plan Premium Country Colombia Device Xiaomi redmi note 7 Operating System Android My Question or Issue No me aparecen en gris, todas se ven perfectamente como si las pudiera reproducir como ...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Can´t skip just one song with bluetooth headphones

PlanPremiumCountryColombiaDeviceAsus Zenfone Max M1Operating SystemAndroid 8 My Question or IssueWhen i try to skip the current song with the controlls of my bluetooth headphones the next song also skips (If i am listening the first song and skip it,...

Visitor

Plan Premium Country Colombia Device Asus Zenfone Max M1 Operating System Android 8   My Question or Issue When i try to skip the current song with the controlls of my bluetooth headph...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Make spotify play in background after closing app via ||| button like deazer do.

Plan PremiumCountry Ukraine DeviceLenovo K5 Pro (android 9) Operating SystemAndroid 9 My Question or IssueWhen you close spotify app on Android 9 it's automatically unload from notification bar and player stop playing. So i forced to keep running dee...

Casual Listener

Plan Premium Country Ukraine   Device Lenovo K5 Pro (android  9)   Operating System Android 9   My Question or Issue When you close spotify app on Android 9 it's au...

ololosonforf

Casual Listener

2040 Views

1 replies

1 likes

  • 2040 Views
  • 1 replies
  • 1 likes

Superuser Contribution Some albums can be only played on shuffle while i can choose specific song on others

PlanPremiumCountrySerbiaDeviceHuawei P30 LiteOperating SystemAndriod My Question or IssueWhy some albums can be played only on shuffle while i can choose specific song on others. I dont know whats causing the problem.

Visitor

Plan Premium Country Serbia Device Huawei P30 Lite Operating System Andriod   My Question or Issue Why some albums can be played only on shuffle while i can choose specific song on oth...

Petya

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes