Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387832 Views

545 replies

34 likes

Account
Free
  • 387832 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8044 Views

0 replies

7 likes

  • 8044 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution App crashes when searching for composer

PlanPremiumCountryPolandDevice(Samsung Galaxy 8+)Operating System(Android) My Question or IssueApp crashes when searching for composer and composed songs. Restart and full reinstall does not help.

Casual Listener

Plan Premium Country Poland Device (Samsung Galaxy 8+) Operating System (Android)   My Question or Issue App crashes when searching for composer and composed songs. Restart and full re...

Bikus

Casual Listener

1600 Views

3 replies

0 likes

  • 1600 Views
  • 3 replies
  • 0 likes

Liked songs not appeafing on playlist

PlanPremiumCountryUSADeviceSamsung Galaxy 10Operating System Android My Question or IssueI have spent a few weeks listening to radio stations to get new music, and I've been liking songs to save them. I just went to the Liked From Radio playlist and ...

Visitor

  Plan Premium Country USA Device Samsung Galaxy 10 Operating System  Android   My Question or Issue I have spent a few weeks listening to radio stations to get new music, a...

HushMetkimTheKe

Visitor

390 Views

1 replies

1 likes

  • 390 Views
  • 1 replies
  • 1 likes

Spotify crashes whenever i get a notification

this have been happening weeks ago, I've updated the app every time so often but it doesn't stops. I've noticed it happens whenever the notification sound in my phone rings. PlanFreeCountryMexicoDevicexiaomi mi A2 liteOperating SystemAndroid 10 My Qu...

Casual Listener

this have been happening weeks ago, I've updated the app every time so often but it doesn't stops. I've noticed it happens whenever the notification sound in my phone rings.   Plan Free Coun...

622 Views

0 replies

2 likes

  • 622 Views
  • 0 replies
  • 2 likes

Haven't radio section and font section for Cyrillic. Нет раздела радио и шрифта на русские буквы.

Hello. Help solve the problem. The Spotify app on Android 10 on the latest version does not have font for russian letters and radio section. But the font was on the previous version of the app. What to do?Привет. Помогите решить проблему. Приложение ...

Visitor

Hello. Help solve the problem. The Spotify app on Android 10 on the latest version does not have font for russian letters and radio section. But the font was on the previous version of the app. What ...

822 Views

0 replies

2 likes

Social & Random
  • 822 Views
  • 0 replies
  • 2 likes

Premium account, but no access to a Spotify at the PlayStore

PlanPremium FamilyCountryMontenegroDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueI've purchased Spotify Family Premium here in Montenegro (Europe), and seems that having Spotify officially here doesn't mean that its accessible on Andr...

Visitor

Plan Premium Family Country Montenegro Device OnePlus 6 Operating System Android 10   My Question or Issue I've purchased Spotify Family Premium here in Montenegro (Europe), and seems ...

327 Views

0 replies

1 likes

  • 327 Views
  • 0 replies
  • 1 likes

(Android) Some lyrics didn't appear or got changed

PlanPremiumCountryMalaysiaDeviceHuawei Pad T1 7.0Operating SystemAndroid 4.4.2 My Question or IssueSome songs didn't have lyrics or got changed. It is because it is realised to cache cause I deleted the previous cache and data or is it something else...

Visitor

Plan Premium Country Malaysia Device Huawei Pad T1 7.0 Operating System Android 4.4.2   My Question or Issue Some songs didn't have lyrics or got changed. It is because it is realised ...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem Resuming Music When Connected to Car Bluetooth

PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid Pie My Question or IssueI have a significant issue with Spotify when my phone is connected via Bluetooth to my car (Lexus RX450h). Usually when I listen to Google Play Music or Youtube on the...

Regular

Plan Premium Country USA   Device Pixel 3 Operating System Android Pie   My Question or Issue I have a significant issue with Spotify when my phone is connected via Bluetooth to ...

Cbillyr

Newbie

5707 Views

4 replies

5 likes

  • 5707 Views
  • 4 replies
  • 5 likes

Low resolution of controls in notifications

PremiumRussiaRealme 6 pro android 10 Low resolution of control elements in the notification (check screenshots)

Casual Listener

Premium Russia Realme 6 pro android 10     Low resolution of control elements in the notification (check screenshots)

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Redmi note 9s not opening app

PlanPremiumCountryGreeceDevice(xiaomi redmi note 9s) Operating SystemMiui global 11.0.9Android 10 My Question or IssueThe app is not opening /not responding. I cleared the storage and re installed it. Nothing changed. I am also using a redmi note 5 w...

Visitor

  Plan Premium Country Greece Device (xiaomi redmi note 9s)  Operating System Miui global 11.0.9 Android 10   My Question or Issue The app is not opening /not responding. I...

831 Views

0 replies

0 likes

  • 831 Views
  • 0 replies
  • 0 likes

Adding Local Songs to Mobile

PlanPremiumCountryUnited StatesDevicePixel 3 Android 10PC Win10My Question or IssueHey y'all. I have been reading on some forums about how one would go about syncing local files that I have on my desktop to my phone, and absolutely none of it has wor...

Visitor

Plan Premium Country United States Device Pixel 3 Android 10 PC Win10 My Question or Issue Hey y'all. I have been reading on some forums about how one would go about syncing local files that ...

Bilong

Casual Listener

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Extremely Laggy on Android

PlanFamily PremiumCountryUK DeviceSamsungGalaxy Note 8 Operating SystemAndroid Pie My Question or IssuePast 2 or so Spotify has become extremely laggy almost as if my internet connection has been poor. Steps I've done to resolve this:1. Tried 3 diffe...

Newbie

  Plan Family Premium Country UK   Device SamsungGalaxy Note 8  Operating System Android Pie   My Question or Issue Past 2 or so Spotify has become extremely laggy alm...

414 Views

0 replies

0 likes

crashing
Lag
  • 414 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot see album content anymore

PlanFreeCountryRODeviceA3 2017Operating SystemAndroid OreoMy Question or IssueI can no longer tap the section under "SHUFFLE PLAY" to check the album content and the recommended tunes that get mixed in. It was perfectly working before, but at some po...

Regular

Plan Free Country RO Device A3 2017 Operating System Android Oreo My Question or Issue I can no longer tap the section under "SHUFFLE PLAY" to check the album content and the recommende...

Thomas114

Newbie

536 Views

2 replies

2 likes

  • 536 Views
  • 2 replies
  • 2 likes

Superuser Contribution Favorites Playlist Deleted

Hello! My favorites playlist just got deleted for no reason! I ordered premium and it just wasn't there, after some research I found out that it was indeed, deleted. Im using a Samsung S9+ if that changes anything.

Newbie

Hello!   My favorites playlist just got deleted for no reason! I ordered premium and it just wasn't there, after some research I found out that it was indeed, deleted. Im using a Samsung S9+ i...

sono2351

Newbie

972 Views

3 replies

0 likes

  • 972 Views
  • 3 replies
  • 0 likes

Issues with adding songs to playlists with recent July 2020 update

PlanFreeCountryUnited States DeviceGalaxy S10+ My Question or IssueWhy is it now that after the recent one update to your app that I have to look for a specific song in order to add it to a playlist? Before I could just look for a specific album and ...

Newbie

Plan Free Country United States  Device Galaxy S10+   My Question or Issue Why is it now that after the recent one update to your app that I have to look for a specific song in orde...

350 Views

0 replies

1 likes

  • 350 Views
  • 0 replies
  • 1 likes

Intense color banding in gradients throughout the app

PlanPremium CountryIndia/USA DeviceONEPLUS 8 ProOperating SystemAndroid 10 My Question or IssueThe title says it all. I recently made the switch from iPhone to Android and the first thing I noticed was the color banding on the Spotify app. It is high...

Casual Listener

    Plan Premium   Country India/USA   Device ONEPLUS 8 Pro Operating System Android 10   My Question or Issue The title says it all. I recently made the switch...

chit_singh_

Casual Listener

1442 Views

1 replies

3 likes

  • 1442 Views
  • 1 replies
  • 3 likes

I can no longer expand the song list under an artist?

PlanFreeCountry DeviceSamsung Galaxy 8Operating System My Question or IssueCan no longer expand the list under an artists name to view their most popular/streamed/whatever songs. Picture of the list thing below.

Newbie

Plan Free Country   Device Samsung Galaxy 8 Operating System     My Question or Issue Can no longer expand the list under an artists name to view their most popular/streamed/...

Billy-J

Spotify Star

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Swipe down gesture

Why android didn't get SWIPE DOWN GESTURE????????????? IOS have

Newbie

Why android didn't get SWIPE DOWN GESTURE?????????????   IOS have

Billy-J

Spotify Star

528 Views

1 replies

1 likes

Android
swipe down
  • 528 Views
  • 1 replies
  • 1 likes

Can't install on Samsung A40

Spotify is finally available in Serbia, so I have opened the account, installed deskto versions on Windows in the office and at home. However, I can't install Android version on my Samsung A40. I get the generic message on the both Google Play and Sa...

Visitor

Spotify is finally available in Serbia, so I have opened the account, installed deskto versions on Windows in the office and at home. However, I can't install Android version on my Samsung A40. &nbs...

646 Views

0 replies

0 likes

Android
Install
Samsung
  • 646 Views
  • 0 replies
  • 0 likes

Android OS and mobile app not getting along

PlanFreeCountryUSDeviceSamsung Galaxy 9Operating SystemAndroid 10App version8.5.66.1002My Question or Issue I've found simular-ish issues but I have some more specific observations. When listening to media, mostly podcasts for me, the app works fine....

Visitor

Plan Free Country US Device Samsung Galaxy 9 Operating System Android 10 App version 8.5.66.1002 My Question or Issue   I've found simular-ish issues but I have some more specific ob...

386 Views

0 replies

0 likes

Android
Android 10
lockscreen
Lockscreen control
  • 386 Views
  • 0 replies
  • 0 likes

App keeps crashing on Samsung S10e

PlanPremiumCountry DeviceSamsung S10eOperating SystemAndroid My Question or Issue The Spotify app keeps crashing unexpectedly on my Samsung S10e, even though I got the latest update from Spotify. Does anyone know what could be happening and how to so...

Visitor

Plan Premium Country   Device Samsung S10e Operating System Android   My Question or Issue   The Spotify app keeps crashing unexpectedly on my Samsung S10e, even though I go...

SoundShots

Composer

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes