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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118754 Views

27 replies

4 likes

  • 118754 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239510 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239510 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600370 Views

79 replies

3 likes

  • 600370 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492874 Views

581 replies

42 likes

Account
Free
  • 492874 Views
  • 581 replies
  • 42 likes

Search function keeps crashing Spotify on android phone

PlanPremiumCountryIrelandDevice(Sony Xperia)Operating System(Android) My Question or IssueSpotify crashes every time I search for anything.

Casual Listener

  Plan Premium Country Ireland Device (Sony Xperia) Operating System (Android)   My Question or Issue Spotify crashes every time I search for anything.

whatrobdidnext

Casual Listener

843 Views

2 replies

0 likes

Search crash
  • 843 Views
  • 2 replies
  • 0 likes

Superuser Contribution View queue button disappeared

PlanPremiumCountryUSDeviceGoogle Pixel 3Operating SystemAndroid My Question or IssuePreviously to view my queue I would click on the currently playing banner on the bottom of the screen, then the three dots on the top right, and a button to view my q...

Regular

Plan Premium Country US Device Google Pixel 3 Operating System Android   My Question or Issue Previously to view my queue I would click on the currently playing banner on the bottom of...

bbchops

Casual Listener

15492 Views

5 replies

0 likes

button missing
queue
Queue Button
  • 15492 Views
  • 5 replies
  • 0 likes

A letra não aparece no aplicativo (behind the lyrics)

Já tentei reinstalar o aplicativo, logar no celular de outra pessoa e até mesmo colocar músicas que apareciam a letra no celular de outra pessoa e no meu não aparece.

Visitor

Já tentei reinstalar o aplicativo, logar no celular de outra pessoa e até mesmo colocar músicas que apareciam a letra no celular de outra pessoa e no meu não aparece.

user-removed

Not applicable

7033 Views

4 replies

0 likes

  • 7033 Views
  • 4 replies
  • 0 likes

Superuser Contribution App closes when opening storage location tab on Android phone

I would like to select my SD-card as offline download location for my playlists on my smartphone but when I try to open the Storage tab, the Spotify app closes after 1 second. I don't even get the time to check the current download location. It looks...

Casual Listener

I would like to select my SD-card as offline download location for my playlists on my smartphone but when I try to open the Storage tab, the Spotify app closes after 1 second. I don't even get the ti...

Elena

Moderator

4175 Views

13 replies

4 likes

Android 6.0.1
app crash
download playlist
  • 4175 Views
  • 13 replies
  • 4 likes

App crashes when open artists and albums

PlanPremiumCountryArgentinaDeviceSamsung Galaxy J2 PrimeOperating SystemAndroid 6.0.1 My Question or IssueLast week I can't open any album nor artist, only playlists. This happens opening albums/artists in the search and the library and when I try to...

Casual Listener

Plan Premium Country Argentina Device Samsung Galaxy J2 Prime Operating System Android 6.0.1   My Question or Issue Last week I can't open any album nor artist, only playlists. This ha...

JJRauch

Casual Listener

1248 Views

3 replies

0 likes

  • 1248 Views
  • 3 replies
  • 0 likes

Spotify App is not working since about 3 month [various Samsung phones]

PlanPremiumCountryGermany DeviceGalaxy S20, Galasy J5Operating SystemAndroid Oreo My Question or IssueSince ~3 month the Spotify App is not working, 1000+ recent low ratings in PlayStore report same issues- playing songs offline does not work- search...

Visitor

Plan Premium Country Germany   Device Galaxy S20, Galasy J5 Operating System Android Oreo   My Question or Issue Since ~3 month the Spotify App is not working, 1000+ recent ...

tyl76

Music Fan

1561 Views

2 replies

1 likes

  • 1561 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Wiedergabe von "[SONGTITEL]" nicht möglich - Verbindung Spotify wurde getrennt

PlanPremium Duo CountrySchweiz / Switzerland DeviceSamsung Galaxy 7 Operating SystemAndroid Oreo (8.0.0) My Question or IssueHallo Community,Über das Sonos App habe ich zwei verschiede Konten verknüpft, das Hin und Her wechseln der Konten ging bis an...

Casual Listener

Plan Premium Duo   Country Schweiz / Switzerland   Device Samsung Galaxy 7   Operating System Android Oreo (8.0.0)   My Question or Issue Hallo Community, Über ...

Elena

Moderator

3384 Views

3 replies

0 likes

Wiedergabe von "[SONGTITEL]" nicht möglich - Verbindung Spotify wurde getrennt
  • 3384 Views
  • 3 replies
  • 0 likes

[Android][Other] Problem Multi-device control samsung lockscreen

When I try to control other device from my Samsung phone on lock screen widget by example pause, next or previous song, Spotify stops playing music on the other device and start playing the music on my phone, the same issue for notification bar widge...

Casual Listener

When I try to control other device from my Samsung phone on lock screen widget by example pause, next or previous song, Spotify stops playing music on the other device and start playing the music on ...

344 Views

0 replies

0 likes

Android
Other
  • 344 Views
  • 0 replies
  • 0 likes

[Android][Your Library] Option to dislike a song singer or delete from download

There is no option in the android app to dislike a singer or song. There is no option to delete from download as well. You can only hide a song from my library but can not remove the album completely. There is so much junk is lying around which gets ...

Visitor

There is no option in the android app to dislike a singer or song. There is no option to delete from download as well. You can only hide a song from my library but can not remove the album completely...

441 Views

0 replies

1 likes

Android
Your Library
  • 441 Views
  • 0 replies
  • 1 likes

Android widget

How do I get the android widget back?PlanPremium/MailyCountryUkDeviceSamsung Note 9Operating SystemAndroid 10 My Question or IssueHow do I get the widget back without a 3rd party app

Visitor

How do I get the android widget back? Plan Premium/Maily Country Uk Device Samsung Note 9 Operating System Android 10   My Question or Issue How do I get the widget back without a 3rd...

Emilia_8

Community Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't start on Samsung S9

PlanPremiumCountryPoladnDeviceSamsung Galaxy S9 - SM-G960FOperating SystemAndroid 10 / OneUI 2.1 After the factory reset of the phone Spotify doesn't start.I have try all the suggestion - disable the batery optymalization- allowing storage- allowing ...

Casual Listener

Plan Premium Country Poladn Device Samsung Galaxy S9 - SM-G960F Operating System Android 10 / OneUI 2.1  After the factory reset of the phone Spotify doesn't start. I have try all the...

Elena

Moderator

1699 Views

3 replies

0 likes

Android
Android 10
s9
  • 1699 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Podcast error / can't download

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUKDeviceLG G4Operating SystemAndroidMy Question or IssueMy music is working as usual, but when I go to my library ...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country UK Device LG G4 Operating System Android My Questi...

Gpn005

Casual Listener

19575 Views

8 replies

0 likes

Podcasts
  • 19575 Views
  • 8 replies
  • 0 likes

Can I insert music downloaded from Spotify to InShot?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am an iOS user, and I use InShot to edit videos. However, it is impossible to insert music ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am an...

BellaGorden

Regular

10897 Views

1 replies

0 likes

  • 10897 Views
  • 1 replies
  • 0 likes

Can't swich storage location

Hello,since I use a new SD-card for my phone, every time I try to change the storage location in the spotify-settings from intern to SD-card, spotify crashes immediately.When I click on storage, the next menu appears for a second, then it crashes.I t...

Casual Listener

Hello, since I use a new SD-card for my phone, every time I try to change the storage location in the spotify-settings from intern to SD-card, spotify crashes immediately. When I click on storage, ...

Joel-M

Composer

859 Views

3 replies

2 likes

  • 859 Views
  • 3 replies
  • 2 likes

Login problem saying OFFLINE

Somehow my account was logged out and I've been having this problem from for about 2 months or more saying that I am offline, check my connection and try again.I am using Galaxy S8, Android version 9, One UI 1.0, also my region have been set as USA. ...

Visitor

Somehow my account was logged out and I've been having this problem from for about 2 months or more saying that I am offline, check my connection and try again. I am using Galaxy S8, Android version...

vlodek

Visitor

642 Views

1 replies

1 likes

logged out
  • 642 Views
  • 1 replies
  • 1 likes

keeps playing without sound after phone call

keeps playing without sound after phone call.sometimes doesnt play at all i have to restart the app 2-3 times for it to play.i hate to pay for such silly app if i ll have to restart after each call.PlanPremiumCountryturkey Devicexaomi mi a3Operating ...

Visitor

keeps playing without sound after phone call.sometimes doesnt play at all i have to restart the app 2-3 times for it to play.i hate to pay for such silly app if i ll have to restart after each call. ...

Joel-M

Composer

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't download my local files

PlanPremiumCountryBrazilDeviceMotorola MotoG8Operating SystemWindows 10 Home Single Language My Question or IssueSo, this method to get your music files in the mobile version of the app is not new to me, I used to do it frequently a long time ago but...

Casual Listener

Plan Premium Country Brazil Device Motorola MotoG8 Operating System Windows 10 Home Single Language   My Question or Issue So, this method to get your music files in the mobile version...

Lucas_Gui

Casual Listener

1692 Views

3 replies

1 likes

  • 1692 Views
  • 3 replies
  • 1 likes

Not entering car mode automatically with my device

Spotify does not enter car mode when it connects to the bluetooth FM adapter I have in my car. How do I tell Spotify that it should switch into car mode whenever my Android phone connects to it? Surely it should be as simple as choosing the device fr...

Casual Listener

Spotify does not enter car mode when it connects to the bluetooth FM adapter I have in my car.  How do I tell Spotify that it should switch into car mode whenever my Android phone connects to it...

Combatter

Casual Listener

2886 Views

2 replies

4 likes

  • 2886 Views
  • 2 replies
  • 4 likes

Found a solution to virtually all Samsung Galaxy S6 Tablet I have been having.

For weeks I've had nothing but problems with Spotify (premium) on my Android tablet. Every issue you can think of pretty much. I realized that on my tablet, my Time & Date was (for whatever reason) 2 hours ahead of my actual time zone (and time zone ...

Casual Listener

For weeks I've had nothing but problems with Spotify (premium) on my Android tablet. Every issue you can think of pretty much.      I realized that on my tablet, my Time & Date ...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution UI changes do not happen on my older Spotify account

CountryBelgiumDeviceSamsung Galaxy a50Operating SystemAndroid 10 Hi! I was lately thinking about those UI changes happend at the beginning of the year. I still don't have it on my account, so I tried making another account. That new account actually ...

Casual Listener

    Country Belgium Device Samsung Galaxy a50 Operating System Android 10     Hi!   I was lately thinking about those UI changes happend at the beginning of the y...

Mihail

Spotify Legend

2194 Views

3 replies

0 likes

  • 2194 Views
  • 3 replies
  • 0 likes