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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryChileDeviceSamsung J2 coreOperating SystemAndroid My Question or IssueI had to change my cellphone and in the new one the music I download is deleted every day and start to downloaded again. I already try a clean restart and remains...
Plan Premium Country Chile Device Samsung J2 core Operating System Android My Question or Issue I had to change my cellphone and in the new one the music I download is delete...
Newbie
46544 Views
20 replies
6 likes
PlanPremiumCountryGermanyDevice(Huawei PSmart 2019) My Question or IssueSome time in the last 6 hours the "Start"-View changed and completely removed the "Für dich erstellt"(created for you) section. Other (unwanted) categories have taken their place...
Plan Premium Country Germany Device (Huawei PSmart 2019) My Question or Issue Some time in the last 6 hours the "Start"-View changed and completely removed the "Für dich erstellt"(crea...
Community Legend
1163 Views
1 replies
0 likes
Hallo zusammen, hatte bei Spotify bisher immer nur einen Premium Account und habe diesen mit meiner Freundin geteilt. Sie kam auf mich zu und meinte es stürzt in unregelmäßigen Abständen ständig ab und man müsste Spotify dann immerwieder neustarten. ...
Hallo zusammen, hatte bei Spotify bisher immer nur einen Premium Account und habe diesen mit meiner Freundin geteilt. Sie kam auf mich zu und meinte es stürzt in unregelmäßigen Abständen stä...
1207 Views
0 replies
0 likes
Hello All, When the Galaxy 8 phone is locked it allows me to go back a song and skip to the next song when Spotify is playing but it will not allow me to pause the song. It cues me to "Use Fingerprint to Unlock"Android 9, last update 2/28/2020 (curre...
Hello All, When the Galaxy 8 phone is locked it allows me to go back a song and skip to the next song when Spotify is playing but it will not allow me to pause the song. It cues me to "Use F...
Spotify Legend
830 Views
2 replies
0 likes
Hi -Whenever I try to play anything - album or playlist - through android auto, the songs always play in shuffle mode NEVER in their actual order. Even worse, when I try to play an album from my library, not only will it play a random song, but it wi...
Hi - Whenever I try to play anything - album or playlist - through android auto, the songs always play in shuffle mode NEVER in their actual order. Even worse, when I try to play an album from my li...
564 Views
0 replies
0 likes
When I make a playlist the arrow button to expand my liked songs is gone and I go to the bottom of my liked songs (therefore seeing all the songs I've liked). How do I get to the arrow back?PlanPremiumCountryUnited KingdomDevice Samsung A70Operating ...
When I make a playlist the arrow button to expand my liked songs is gone and I go to the bottom of my liked songs (therefore seeing all the songs I've liked). How do I get to the arrow back? Plan ...
Spotify Legend
393 Views
1 replies
0 likes
PlanPremiumCountryUS Device(Samsung Galaxy s10) My Question or IssueWhen I try to search for songs I get a message that says something went wrong. Have another go? With a Try Again button. I have tried restarting, uninstalling, logging out, etc. Noth...
Plan Premium Country US Device (Samsung Galaxy s10) My Question or Issue When I try to search for songs I get a message that says something went wrong. Have another go?&n...
Moderator
1300 Views
7 replies
5 likes
All of a sudden Artist pages refuse to load. I click on "View artist". After a couple seconds of loading, it says "Something went wrong - Have another go? Try again". 9/10 artist pages are like this. 1/10 seem to randomly work. Artist pages are still...
All of a sudden Artist pages refuse to load. I click on "View artist". After a couple seconds of loading, it says "Something went wrong - Have another go? Try again". 9/10 artist pages are like this....
Moderator
14916 Views
23 replies
10 likes
DeviceLG Stylo 5 My Question or IssueI used to be able to tap 'Recently added' a second time when sorting songs in playlists so that I could play songs from oldest to newest. Now I can only sort the songs from newest to oldest. Was this feature taken...
Device LG Stylo 5 My Question or Issue I used to be able to tap 'Recently added' a second time when sorting songs in playlists so that I could play songs from oldest to newest. Now I can o...
Moderator
11188 Views
19 replies
0 likes
Hey, I know, I'm not the First guy Posting that topic, but non of the advices helped me. I cannot run the spotify app on my android device. One second After startup (showing the gray screen with the spotify icon) the app crashes.I reinstalled several...
Hey, I know, I'm not the First guy Posting that topic, but non of the advices helped me. I cannot run the spotify app on my android device. One second After startup (showing the gray screen ...
Spotify Legend
2763 Views
1 replies
1 likes
PlanPremiumCountrySweden DeviceFiio M9Operating SystemAndroid Hi all,I have a very annoying problem with Spotify constantly deleting my downloaded playlists on my Fiio M9 every time I turn it off or if it runs out of battery. I saw someone else with ...
Plan Premium Country Sweden Device Fiio M9 Operating System Android Hi all, I have a very annoying problem with Spotify constantly deleting my downloaded playlists on my Fiio...
Visitor
1693 Views
2 replies
0 likes
PlanPremiumCountrySingaporeDeviceSamsung S9Operating SystemLatest android and security update My Question or IssueRecently since the new update when opening full screen applications such as games, spotify stops playback and doesn't show up in the nav...
Plan Premium Country Singapore Device Samsung S9 Operating System Latest android and security update My Question or Issue Recently since the new update when opening full screen...
Spotify Legend
949 Views
1 replies
0 likes
PlanPremiumCountryPHDeviceGalaxy note 8Operating SystemAndroid Pie 9.0 with Samsung One UI My Question or Issuei can't pause any songs from my lock screen
Plan Premium Country PH Device Galaxy note 8 Operating System Android Pie 9.0 with Samsung One UI My Question or Issue i can't pause any songs from my lock screen
Moderator
1901 Views
4 replies
0 likes
PlanFreeCountryUSDeviceSamsung Galaxy 9Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I listen to entire album on my phone?? I can do this on my computer but not on phone??
Plan Free Country US Device Samsung Galaxy 9 Operating System android (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How can I listen to entire album on my ...
Community Legend
1361 Views
1 replies
0 likes
PlanPremiumCountryIrelandDeviceHuawei p20Operating SystemAndroid 9.1 My Question or IssueWhen I am listening to Spotify on my huwei p20 on my car radio, Google home mini(Bluetooth) or galaxy buds my music skips. I don't have this issue with any other...
Plan Premium Country Ireland Device Huawei p20 Operating System Android 9.1 My Question or Issue When I am listening to Spotify on my huwei p20 on my car radio, Google home m...
625 Views
0 replies
1 likes
PlanPremiumCountryGermanyDevice(iPhone 8, Samsung Galaxy 9+, Samsung Galaxy S20 Ultra, Samsung Galaxy S10e, Samsung Galaxy S10+)Operating System(iOS 12, Android 10, Android 9,etc.) My Question or IssueSeit einigen Wochen hat die App bei mir viele Per...
Plan Premium Country Germany Device (iPhone 8, Samsung Galaxy 9+, Samsung Galaxy S20 Ultra, Samsung Galaxy S10e, Samsung Galaxy S10+) Operating System (iOS 12, Android 10, Android 9,et...
1541 Views
0 replies
3 likes
PlanFree/PremiumCountryAustraliaDeviceSamsung tabletOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy playlist is downloaded and i am listening in offline mode but i only get 2 songs played before it stops. I have updated...
Plan Free/Premium Country Australia Device Samsung tablet Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My playlist is downloaded and i am listen...
297 Views
0 replies
0 likes
PlanPremiumCountryOmanDeviceHuawei nova 7iOperating SystemAndriod Emui 10.0.1 My Question or IssueI downloaded spotify but the app only show black screen , later on I discovered that it's not compatible with Emui 10.0.1 , Is there a way around it ?
Plan Premium Country Oman Device Huawei nova 7i Operating System Andriod Emui 10.0.1 My Question or Issue I downloaded spotify but the app only show black screen , later...
883 Views
0 replies
0 likes
I got Premium Spotify (Family plan) in Brazil, I'm using a Moto E4, running on Android 7.1.1 I can download playlists as expected and they are still there when I'm back, but if I download albums, close the app and open it again, the downloaded albums...
I got Premium Spotify (Family plan) in Brazil, I'm using a Moto E4, running on Android 7.1.1 I can download playlists as expected and they are still there when I'm back, but if I download ...
604 Views
0 replies
0 likes
PlanPremium DeviceSamsung A30 (SM-A305F) + Lenovo Laptop Operating SystemAndroid 10 + Windows 10 My Question or IssueSince I bought the Premium version, Spotify became more laggy and buggy. Everytime the music stops, Spotify Connect on my phone stop ...
Plan Premium Device Samsung A30 (SM-A305F) + Lenovo Laptop Operating System Android 10 + Windows 10 My Question or Issue Since I bought the Premium version, Spotify bec...
753 Views
0 replies
2 likes
