App closes when opening storage location tab on Android phone

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App closes when opening storage location tab on Android phone

Casual Listener

I would like to select my SD-card as offline download location for my playlists on my smartphone but when I try to open the Storage tab, the Spotify app closes after 1 second. I don't even get the time to check the current download location. It looks like the SD-card is working fine.

 

Additional info: Belgian (Dutch) account, OnePlus X (Android 6.0.1)

 

 

10 Replies
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Re: App closes when opening storage location tab on Android phone

Visitor
Same here.
UK with galaxy s7 and just got premium today. So this sucks.
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Re: App closes when opening storage location tab on Android phone

Visitor

same here moto G play  android 7.1.1

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Re: App closes when opening storage location tab on Android phone

Regular

Same failure. Meizu 15 Lite, Android 7.

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Re: App closes when opening storage location tab on Android phone

Newbie

Same here, really sucks

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Re: App closes when opening storage location tab on Android phone

Visitor

Two weeks later and still no answer for this? I had to reset my Moto E (7.1.1) and am now having this problem when it seemed to be fine before.

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Re: App closes when opening storage location tab on Android phone

Casual Listener

Update: I contacted Spotify a week ago but so far they haven't found a solution.

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Re: App closes when opening storage location tab on Android phone

Casual Listener
Update: I contacted Spotify a week ago but so far they haven't found a solution.
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Re: App closes when opening storage location tab on Android phone

Casual Listener

Same here, Galaxy S4. It seems the cause is a broken MicroSD card. I tried formatting it at no avail, so I got a new one (128GB). I tested storing stuff and it works, however my Android doesn't seem to detect the used space. So if the system doesn't detect space usage, neither will Spotify. I suppose that once I solve this issue, Spotify will be able to work normally and store my playlist in the memory card. Hope that helps!

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Re: App closes when opening storage location tab on Android phone

Casual Listener

I tried several SD-cards and the problem is still there. The SD-cards also work fine combined with e.g. the camera. So it doesn't seem to be caused by a faulty SD-card. 

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