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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375705 Views

541 replies

34 likes

Account
Free
  • 375705 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7537 Views

0 replies

7 likes

  • 7537 Views
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  • 7 likes

[Tinder] Can't connect Spotify account to Tinder

I am unable to connect Spotify to Tinder. I can't see the option to connect Spotify under "Edit Info" on the Tinter app. I only see "Connect Instagram", nothing else. I used to have Spotify connected to Tinder, but after I disconnected it (to try to ...

Regular

I am unable to connect Spotify to Tinder.  I can't see the option to connect Spotify under "Edit Info" on the Tinter app. I only see "Connect Instagram", nothing else.   I used to have Sp...

2087 Views

0 replies

0 likes

Tinder
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Can't play specific Album

I downloaded three Albums. The trilogy from ,,The Hungergames" and for the first time it worked when I start playing the album but then at the next day when I choose the same album it keeps loading and loading and then everything disappears. But i ca...

Visitor

I downloaded three Albums. The trilogy from ,,The Hungergames" and for the first time it worked when I start playing the album but then at the next day when I choose the same album it keeps loading a...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

Song preview function not working on andriod

I have a Samsung S7 with Android 8.0 and recently, the preview song function in spotify has disappeared for me. Except for playlists (both made my spotify and users), albums and singles that I've saved dont have this function. Which is strange becaus...

Casual Listener

I have a Samsung S7 with Android 8.0 and recently, the preview song function in spotify has disappeared for me. Except for playlists (both made my spotify and users), albums and singles that I've sav...

330 Views

0 replies

0 likes

  • 330 Views
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  • 0 likes

Superuser Contribution Song information not displaying in car

PlanPremiumCountryUkDevice(Samsung Galacy S10)Operating System(Android)My Question or IssueSince getting a Samsung S10 Spotify premium via bluetooth will not display song information in my car. I never had this problem when I had an iPhone so not too...

Visitor

Plan Premium Country Uk Device (Samsung Galacy S10) Operating System (Android) My Question or Issue Since getting a Samsung S10 Spotify premium via bluetooth will not display song informatio...

reginamarie30

Regular

1667 Views

2 replies

0 likes

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  • 2 replies
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Spotify not playing when I open games

^^ what it says on the tin. Spotify ceases playing when I open games like hearthstone. It's still an open application and I have changed the settings to allow background applications but no joy.I'm using a Samsung s7. I do not have battery saving mod...

Casual Listener

^^ what it says on the tin. Spotify ceases playing when I open games like hearthstone. It's still an open application and I have changed the settings to allow background applications but no joy. I...

Woominator

Visitor

8974 Views

4 replies

0 likes

  • 8974 Views
  • 4 replies
  • 0 likes

UX Issue: Persistent Car Mode Prompt

PlanPremiumCountryUSADevicePixel XL My Question or IssueI'm wondering if it's possible to remove a persistently glaring UX problem. The Spotify app keeps offering me to connect to car mode (which takes up valuable space) even though I have Car Mode c...

Newbie

Plan Premium Country USA Device Pixel XL   My Question or Issue I'm wondering if it's possible to remove a persistently glaring UX problem.  The Spotify app keeps offering me to con...

433 Views

0 replies

0 likes

bug
UX
  • 433 Views
  • 0 replies
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SPOTIFY LYRICS SUDDENLY DISAPPEARED

Hello Spotify Team!!the lyrics feature suddenly disappeared and when you scroll down, the lyrics tab isn't there anymore. any ideas what happened to it cause some of my friends still have the feature but mine is suddenly gone.PlanPremiumCountryPhilip...

Casual Listener

Hello Spotify Team!! the lyrics feature suddenly disappeared and when you scroll down, the lyrics tab isn't there anymore. any ideas what happened to it cause some of my friends still have the featu...

468 Views

0 replies

1 likes

  • 468 Views
  • 0 replies
  • 1 likes

Superuser Contribution Rendimiento bajo Spotify

PlanPremiumCountryUruguayDeviceSamsung A10Operating SystemAndroid 10My Question or IssueBuenas, tengo un problema, cuando escucho mis musicas descargadas tardan en cargar, o hay veces que selecciono una cancion y despues selecciono otra y no inicia y...

Casual Listener

Plan Premium Country Uruguay Device Samsung A10 Operating System Android 10 My Question or Issue Buenas, tengo un problema, cuando escucho mis musicas descargadas tardan en cargar, o hay vec...

juanpablobazod

Casual Listener

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

Connection drops all the time

PlanPremiumCountrySwedenDeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueMy issue is that Spotify often drops internet connection even though I am connected and other apps such as Tidal is working. When disconnected the app requires ...

Regular

Plan Premium Country Sweden Device Galaxy Note 9 Operating System Android 10   My Question or Issue My issue is that Spotify often drops internet connection even though I am connected ...

398 Views

0 replies

0 likes

connection
drops
loads forever
  • 398 Views
  • 0 replies
  • 0 likes

Superuser Contribution Losing streams and plays not increasing

Hello,So I am an artist and I released an album on July 7th. It was doing well and yesterday(July 13th) the album was at 8.4k streams and I checked today(July 14th) the album had 7.6k streams and the plays weren't increasing throughout the day. At on...

Casual Listener

Hello, So I am an artist and I released an album on July 7th. It was doing well and yesterday(July 13th) the album was at 8.4k streams and I checked today(July 14th) the album had 7.6k streams and t...

Ivan

Spotify Legend

1535 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Saved albums not working

PlanPremiumCountryUKDeviceGoogle PixelOperating SystemAndroid 9 (P) My Question or IssueSaved albums is no longer working for me on the Android app. I just get the constantly spinning green circle. Saved songs and artists still works. Also saved albu...

Music Fan

Plan Premium Country UK Device Google Pixel Operating System Android 9 (P)   My Question or Issue Saved albums is no longer working for me on the Android app. I just get the constantly...

Xenia

Moderator

11294 Views

54 replies

13 likes

  • 11294 Views
  • 54 replies
  • 13 likes

Superuser Contribution Can't save a song code.

Every time I tap the song code to enlarge it so I can save it the menu closes instead.

Newbie

Every time I tap the song code to enlarge it so I can save it the menu closes instead.

Xenia

Moderator

1321 Views

2 replies

0 likes

  • 1321 Views
  • 2 replies
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Solved!!Superuser Contribution Playlist Image

I've seen various posts claiming that you can change the cover image of a playlist and talking about the Spotify Rock Star program, but none specify how to do it. My question is: Can you change the cover image of a playlist, either through the Chrome...

Casual Listener

I've seen various posts claiming that you can change the cover image of a playlist and talking about the Spotify Rock Star program, but none specify how to do it. My question is: Can you change the c...

Xenia

Moderator

38308 Views

6 replies

1 likes

  • 38308 Views
  • 6 replies
  • 1 likes

Why cant I view an artists album? When I click on the "and more" text it does nothing.

PlanFreeCountryU.S.Device(Samsung Galaxy a10eOperating SystemAndroid My Question or IssueWhen I click on the "and more" text on the artists page or albums it does absolutely nothing and will not let me see the songs on the playlist. It only happens f...

Casual Listener

  Plan Free Country U.S. Device (Samsung Galaxy a10e Operating System Android   My Question or Issue When I click on the "and more" text on the artists page or albums it does abs...

Emilia_8

Community Legend

1206 Views

1 replies

0 likes

  • 1206 Views
  • 1 replies
  • 0 likes

i can't use lyrics on my account

PlanPremiumCountryArgentina DeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or Issuei can't see any song's lyrics, im a premium user, all the members of my family can use this function, and they use older devices. My question is, how c...

Visitor

Plan Premium Country Argentina  Device Samsung Galaxy A51 Operating System Android 10   My Question or Issue i can't see any song's lyrics, im a premium user, all the members of m...

Billy-J

Spotify Star

634 Views

1 replies

0 likes

  • 634 Views
  • 1 replies
  • 0 likes

SD card storage settings + content lost

Me again (see this post), still having a lot of problems with Spotify and the SD card: nothing is solved and I still lost regularly the SD card storage. It is absolutely not usable! But now I have a few more information:- I know why the "storage" ent...

Casual Listener

Me again (see this post), still having a lot of problems with Spotify and the SD card: nothing is solved and I still lost regularly the SD card storage. It is absolutely not usable!   But now ...

leonscorrea

Newbie

1066 Views

2 replies

1 likes

Android
  • 1066 Views
  • 2 replies
  • 1 likes

Spotify disappears when I hit pause

Plan: Student/PremiumCountry: United StatesDevice: Samsung Galaxy s10+Operating System: Android 10 My Question or Issue:Spotify disappears from my navigation bar when I hit pause. If I want to restart my music, I have to switch over to the app to con...

Visitor

Plan: Student/Premium Country: United States Device: Samsung Galaxy s10+ Operating System: Android 10   My Question or Issue: Spotify disappears from my navigation bar when ...

4dprinting

Visitor

1060 Views

1 replies

1 likes

disappears
Navigation bar
pause
  • 1060 Views
  • 1 replies
  • 1 likes

Solved!! No full album art on lockscreen

PlanPremiumDeviceHuawei P10 LiteOperating SystemAndroid 8.0.0 (EMUI 8.0.0) My Question or IssueOn my phone, when I am listening to music, all it does is give me a small rectangle from which to control play/pause, next song, previous song, etc.However...

Newbie

Plan Premium Device Huawei P10 Lite Operating System Android 8.0.0 (EMUI 8.0.0)   My Question or Issue On my phone, when I am listening to music, all it does is give me a small rectangle...

Dmg401

Visitor

3482 Views

2 replies

0 likes

  • 3482 Views
  • 2 replies
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Add back "recently played" sort option for Albums

PlanPremiumDeviceOneplus 6Operating SystemAndroid 9 My Question or IssueBefore the previous update, it was possible to sort albums by "recently played". However, with the current update, it is only possible to sort by "Title", "Artist", and "Recently...

Casual Listener

Plan Premium Device Oneplus 6 Operating System Android 9   My Question or Issue Before the previous update, it was possible to sort albums by "recently played". However, with the current...

gkirczen

Visitor

769 Views

1 replies

21 likes

  • 769 Views
  • 1 replies
  • 21 likes

Superuser Contribution Spotify Creashes when Modifying Play Next Queue

PlanPremiumCountryUSA DeviceSamsung Galaxy 9+Operating SystemASpotify Version8.5.66.1002My Question or IssueApplication crashes during modification of the playlist.1. Start playing any playlist2. Click "Song List" to switch to displaying each song in...

Newbie

Plan Premium Country USA   Device Samsung Galaxy 9+ Operating System A Spotify Version 8.5.66.1002 My Question or Issue Application crashes during modification of the playlist. 1. S...

Ivan

Spotify Legend

558 Views

1 replies

0 likes

Play Next Queue Bug
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