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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118758 Views

27 replies

4 likes

  • 118758 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239521 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239521 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600381 Views

79 replies

3 likes

  • 600381 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492876 Views

581 replies

42 likes

Account
Free
  • 492876 Views
  • 581 replies
  • 42 likes

Solved!!Superuser Contribution UI changes do not happen on my older Spotify account

CountryBelgiumDeviceSamsung Galaxy a50Operating SystemAndroid 10 Hi! I was lately thinking about those UI changes happend at the beginning of the year. I still don't have it on my account, so I tried making another account. That new account actually ...

Casual Listener

    Country Belgium Device Samsung Galaxy a50 Operating System Android 10     Hi!   I was lately thinking about those UI changes happend at the beginning of the y...

Mihail

Spotify Legend

2194 Views

3 replies

0 likes

  • 2194 Views
  • 3 replies
  • 0 likes

Superuser Contribution More Recently Played

This applies mostly to Android, but a little bit to the desktop as well. How do I see more than 12 items in the Recently Played tab? I'm coming from Google Play Music and so far I find Spotify to be incredibly limiting. The main way I would usually l...

Visitor

This applies mostly to Android, but a little bit to the desktop as well.   How do I see more than 12 items in the Recently Played tab?   I'm coming from Google Play Music and so far I f...

Mihail

Spotify Legend

2189 Views

2 replies

0 likes

  • 2189 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stopped while opening YoWhatsApp?

PlanFree/PremiumCountry Device(Android 9, Xiaomi k20 pro) My Question or IssueI am using Spotify while working in conjunction with my Bluetooth headset. I have set my YoWhatsApp Messages-Tone to "none" but this leads to Spotify crashing when I receiv...

Casual Listener

Plan Free/Premium Country   Device (Android 9, Xiaomi k20 pro)   My Question or Issue I am using Spotify while working in conjunction with my Bluetooth headset. I have set my YoWhat...

TriciaThornton

Casual Listener

835 Views

2 replies

0 likes

  • 835 Views
  • 2 replies
  • 0 likes

Superuser Contribution Volume through "connect to device" Bug

PlanFreeCountryEcuador My phone: OnePlus 5T Version: Android 10 Playing a song from my phone to an Amazon Echo through the "connect to a device" feature does not let me control the volume of said speaker how it's supposed to. (Check detailed explanat...

Newbie

  Plan Free Country Ecuador     My phone: OnePlus 5T   Version: Android 10   Playing a song from my phone to an Amazon Echo through the "connect to a device" featu...

Mihail

Spotify Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Group session is Premium only but I have premium

PlanPremium DuoCountryRomaniaDeviceSamsung Galaxy J5Operating SystemAndroid Pie My Question or IssueI got "Group session is Premium only (for now)" but I have Premium Duo.

Newbie

Plan Premium Duo Country Romania Device Samsung Galaxy J5 Operating System Android Pie   My Question or Issue I got "Group session is Premium only (for now)" but I have Premium Du...

Noah

Community Legend

4271 Views

1 replies

1 likes

  • 4271 Views
  • 1 replies
  • 1 likes

Superuser Contribution syncing playlists

PlanPremiumCountryUSADeviceGalaxy Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI noticed recently that some of my songs are greyed out on my phone, but they are not on my desktop I want to sync the playlists but I cant ...

Music Fan

Plan Premium Country USA Device Galaxy Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I noticed recently that some of my songs are greyed out on ...

Elena

Moderator

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution app do not work

PlanFree/PremiumCountryUKDevicexiaomiOperating SystemandroidMy Question or IssueHi everyone,Long time ago I open a spotify account. I cant open my account through my phone. Always tell me that I am offline or not connected. but I can connect through ...

Visitor

Plan Free/Premium Country UK Device xiaomi Operating System android My Question or Issue Hi everyone, Long time ago I open a spotify account. I cant open my account through my phone. Always...

Elena

Moderator

666 Views

2 replies

1 likes

  • 666 Views
  • 2 replies
  • 1 likes

Superuser Contribution Liked songs list dissapeared

PlanPremium for StudentsCountryMexicoDeviceSamsung Grand PrimeOperating SystemAndroid MarshmallowHi! This past week I've been having troubles with the Liked songs list, it just dissapeared and when I rap on it the app closes. The songs that should be...

Casual Listener

Plan Premium for Students Country Mexico Device Samsung Grand Prime Operating System Android Marshmallow Hi! This past week I've been having troubles with the Liked songs list, it just dissap...

ValeNuñez

Casual Listener

597 Views

2 replies

0 likes

  • 597 Views
  • 2 replies
  • 0 likes

Messing with quality messed up songs

Ok so I turned the sound quality up to high and now all my songs are messed up. I can't hear the drums in any of the songs like I could before is there anyway to fix this issue?

Visitor

Ok so I turned the sound quality up to high and now all my songs are messed up. I can't hear the drums in any of the songs like I could before is there anyway to fix this issue?

user-removed

Not applicable

1164 Views

2 replies

0 likes

  • 1164 Views
  • 2 replies
  • 0 likes

Why can't I see the tracklists on certain albums

I'm using Premium but this wasn't an issue yesterday. It's not that big of a problem but I thought I'd ask if theres a solution for this or not.Thank you!   

Visitor

I'm using Premium but this wasn't an issue yesterday. It's not that big of a problem but I thought I'd ask if theres a solution for this or not. Thank you! 🙂    

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Offline Playlist for Nvidia Shield

PlanPremiumDeviceNvidia Shield Operating SystemAndroid Oreo My Question or IssueI've been using Spotify for years and was always happy with the functionality on my desktop or mobile phones. I recently purchased a nvidia shield, that is now acting as ...

Casual Listener

Plan Premium Device Nvidia Shield  Operating System Android Oreo   My Question or Issue I've been using Spotify for years and was always happy with the functionality on my desk...

Snowhecht

Casual Listener

2001 Views

2 replies

1 likes

local file
Nvidia shield
shield tv
  • 2001 Views
  • 2 replies
  • 1 likes

App started to crush after launching on Samsung Galaxy M30s

PlanPremiumCountryRussiaDeviceSamsung Galaxy M30sOperating SystemAndroid My Question or IssueToday Spotify on my Android started to crush after launching. I tried to reinstall app and reboot device, nothing works.

Casual Listener

  Plan Premium Country Russia Device Samsung Galaxy M30s Operating System Android   My Question or Issue Today Spotify on my Android started to crush after launching. I tried to ...

Aleksandr667

Casual Listener

736 Views

2 replies

0 likes

Android
App problem
Samsung Galaxy M30s
  • 736 Views
  • 2 replies
  • 0 likes

Solved!! Only playing introductions

PlanFree/PremiumCountry DeviceOnePlus 8Operating SystemAndroid Oxygen My Question or IssueAfter about 15 songs, it switches to only playing song intros (15 seconds). I have to uninstall and reinstall for it to work temporarily. Any assistance is appr...

Casual Listener

Plan Free/Premium Country   Device OnePlus 8 Operating System Android Oxygen   My Question or Issue After about 15 songs, it switches to only playing song intros (15 seconds)...

Billy-J

Spotify Star

4366 Views

5 replies

0 likes

  • 4366 Views
  • 5 replies
  • 0 likes

Bug Artist

I accidentally clicked "do not play" and now I can't listen to the songs of that artist if I don't first deactivate this setting every time and I have to do it every time I close / reopen the application. Even when the song on the phone goes and I tr...

Casual Listener

I accidentally clicked "do not play" and now I can't listen to the songs of that artist if I don't first deactivate this setting every time and I have to do it every time I close / reopen the applica...

JDenmusic

Casual Listener

883 Views

2 replies

0 likes

  • 883 Views
  • 2 replies
  • 0 likes

I can't follow Spotify links un Parler app.

PlanFree/PremiumCountry DeviceXiaomiOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I try yo follow a link to open.spotify.com from a Parley I get an error.Links are like:spotify://track/0HdPlhaH6NkJ6ARMkasWFJ?si=yJS_...

Casual Listener

Plan Free/Premium Country   Device Xiaomi Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I try yo follow a link to open.spotify.com from...

Billy-J

Spotify Star

1493 Views

7 replies

0 likes

Parler
  • 1493 Views
  • 7 replies
  • 0 likes

Device not compatable

PlanFreeCountry Netherlands DeviceHuawei P smart FIG-LX1Operating SystemAndroid 9 My Question or IssueHello, i am a new user here. I just made an account and wanted to download the app but it says my device is not compatable. I tried some suggested s...

Visitor

  Plan Free Country Netherlands   Device Huawei P smart FIG-LX1 Operating System Android 9   My Question or Issue Hello, i am a new user here. I just made an account and wan...

gabeweb

Newbie

821 Views

1 replies

1 likes

  • 821 Views
  • 1 replies
  • 1 likes

Shazam can't find my playlist

Recently Shazam can't find the spotify playlist that I always use. Strangely It does find my other playlist but not the one that I always use. How can I fix this?

Casual Listener

  Recently Shazam can't find the spotify playlist that I always use. Strangely It does find my other playlist but not the one that I always use.   How can I fix this?

Bittencourt

Spotify Star

1525 Views

5 replies

1 likes

  • 1525 Views
  • 5 replies
  • 1 likes

bluetooth autoplay samsung s10+

Getting tired on spotify autoplaying everytime bluetooth is connected. how do you turn this off? samsung s10+

Casual Listener

Getting tired on spotify autoplaying everytime bluetooth is connected.       how do you turn this off?   samsung s10+

Heythatsme

Community Legend

1058 Views

3 replies

0 likes

  • 1058 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify se cierra al buscar albumes, artistas y entrar a configuraciones de almacenamiento

PlanPremiumCountryMexico DeviceSony Xperia XA UltraOperating SystemAndroid 7My Question or IssueHola, desde hace un 1 mes he tenido problemas al buscar artistas, entrar a mis canciones favoritas (liked songs), buscar álbumes e intentar configurar el ...

Visitor

  Plan Premium Country Mexico  Device Sony Xperia XA Ultra Operating System Android 7 My Question or Issue Hola, desde hace un 1 mes he tenido problemas al buscar artistas, entrar...

Mario

Spotify Legend

2393 Views

1 replies

0 likes

  • 2393 Views
  • 1 replies
  • 0 likes

Solved!! Lyrics for Hindi Songs are not working

Till yesterday, Spotify was working well lyrics for most of the song. But today morning when I tried to play the songs th lyrics were only working for English songs. I'm attaching screenshot below.PlanPremiumCountryIndiaDeviceXiaomi Redmi 6 ProOperat...

Regular

Till yesterday, Spotify was working well lyrics for most of the song. But today morning when I tried to play the songs th lyrics were only working for English songs. I'm attaching screenshot below. ...

Billy-J

Spotify Star

2744 Views

3 replies

0 likes

  • 2744 Views
  • 3 replies
  • 0 likes