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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210839 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210839 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561270 Views

78 replies

3 likes

  • 561270 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463111 Views

575 replies

39 likes

Account
Free
  • 463111 Views
  • 575 replies
  • 39 likes

App crashes when i open it

Have re installed app deleted all its data etc reset phone , tried everything, but for 2 days now as soon as I open the app it just closes instantly...PlanPremiumCountryNew Zealand DeviceHuaweiOperating System Android My Question or Issue app crashin...

Casual Listener

Have re installed app deleted all its data etc reset phone , tried everything, but for 2 days now as soon as I open the app it just closes instantly... Plan Premium Country New Zealand   D...

496 Views

0 replies

0 likes

Android
crashing
  • 496 Views
  • 0 replies
  • 0 likes

Radio Queue greyed out Galaxy Tab s6, viewable desktop

PlanFreeCountryCanadaDeviceSamsung Galaxy Tab s6Operating SystemAndroid 10 My Question or IssueI've noticed that the "queue" button in Spotify on my Galaxy Tab s6 is greyed out yet on the desktop (Win10) version of Spotify it's clickable just fine.Is...

Regular

Plan Free Country Canada Device Samsung Galaxy Tab s6 Operating System Android 10   My Question or Issue I've noticed that the "queue" button in Spotify on my Galaxy Tab s6 is greyed o...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

No go-to-radio-playlist function

PlanFreeCountryRussiaDeviceHonor 9 LiteOperating SystemAndroid My Question or IssueWhen I chose the playlist and go to the "three-dot" menu there's no go-to-radio-playlist function, but I have one in the desktop version on Windows 10.

Casual Listener

Plan Free Country Russia Device Honor 9 Lite Operating System Android  My Question or Issue When I chose the playlist and go to the "three-dot" menu there's no go-to-radio-playlist func...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
  • 0 likes

Google alarm not working despite suggested fix

PlanFreeCountryCanadaDeviceTeracubeOperating SystemAndroid 9 My Question or IssueMy alarm is not consistently connecting to Spotify. Sometimes it works, sometimes I get a beeping alarm instead, sometimes I get silence and sleep through my "alarm", an...

Newbie

Plan Free Country Canada Device Teracube Operating System Android 9   My Question or Issue My alarm is not consistently connecting to Spotify. Sometimes it works, sometimes I get a bee...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify app loading/many other issues

Hello friends,I have been having ongoing trouble with the Spotify app for about a year now that Spotify has yet to help me or get back to me about. I was run through a bunch of fixes and nothing worked. I remember at one point the app worked fine for...

Newbie

Hello friends, I have been having ongoing trouble with the Spotify app for about a year now that Spotify has yet to help me or get back to me about. I was run through a bunch of fixes and nothing ...

Xenia

Spotify Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with my App

Yesterday everything worked fine. Then while playing Music, the App crashed and I have to log in again. But when I'm trying to log in, it says me that I'm offline. I'm not offline!!! After trying the Link, it says the link is expiredAfter checking my...

Visitor

  Yesterday everything worked fine. Then while playing Music, the App crashed and I have to log in again. But when I'm trying to log in, it says me that I'm offline. I'm not offline!!! After tr...

Peter

Spotify Legend

722 Views

1 replies

0 likes

  • 722 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop synching play across devices

Just raising my voice trying to get you to disable automatic sync play across devices. I have one Android smartphone I'm listening pods on. I don't want that one to sync with any other device I use, I always want it to resume the last pod I listen on...

Regular

Just raising my voice trying to get you to disable automatic sync play across devices.   I have one Android smartphone I'm listening pods on. I don't want that one to sync with any other devic...

Xenia

Spotify Legend

800 Views

1 replies

1 likes

  • 800 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Lock screen controls on Pixel 4/Android 10

I just set up my new Pixel 4 yesterday, and one thing I notice is that the Spotify widget with playback controls no longer appears on the lock screen. Now, the Pixel 4 does have the ability to use gestures (i.e. wave your hand) to skip forward or bac...

Regular

I just set up my new Pixel 4 yesterday, and one thing I notice is that the Spotify widget with playback controls no longer appears on the lock screen. Now, the Pixel 4 does have the ability to use ge...

greiko

Visitor

34254 Views

14 replies

7 likes

  • 34254 Views
  • 14 replies
  • 7 likes

Solved!!Superuser Contribution Reinstalled app - ads still play - Premium

PlanPremiumCountryUSDevicePixel 2Operating SystemLatest Android with updates as of today. My Question or IssueStarted with free account on Android. Upgraded to Premium via PayPal. Cleared Spotify app cache and data files on my Pixel 2. Logged out. Un...

Visitor

  Plan Premium Country US Device Pixel 2 Operating System Latest Android with updates as of today.   My Question or Issue Started with free account on Android. Upgraded to Premiu...

Peter

Spotify Legend

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

Missing Artists With Saved Tracks

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUnited KingdomSamsung S8Operating SystemAndroid My Question or IssueThis topic has been raised before but with no ...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country United Kingdom Samsung S8 Operating System Android&...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Superuser Contribution What does this button does?

PlanFreeCountryIndia DeviceMotorola one fusion plusOperating SystemAndroid 10 My Question or IssueWhat does the icon does in the notification bar?? I am attaching an image , which I have marked the icon. I need to know what does that switch do and di...

Visitor

Plan Free Country India  Device Motorola one fusion plus Operating System Android 10   My Question or Issue What does the icon does in the notification bar?? I am attaching an ima...

SoundShots

Composer

750 Views

2 replies

0 likes

  • 750 Views
  • 2 replies
  • 0 likes

Hide song feature disappeared - Update

PlanPremiumCountryUKDeviceGoogle Pixel 3a XLOperating SystemAndroid v9.0 (Pie) My Question or Issue Hi there, Just following up my previous post on this subject. The hide song feature (launched in April 2020) is still missing and has been since last ...

Visitor

Plan Premium Country UK Device Google Pixel 3a XL Operating System Android v9.0 (Pie)   My Question or Issue   Hi there,    Just following up my previous post on this...

jesse-575

Regular

772 Views

1 replies

1 likes

Hide song feature
  • 772 Views
  • 1 replies
  • 1 likes

Discover weekly playlist problem

PlanPremiumCountry Russia Device(Samsung Galaxy note 9)Operating System(Android Oreo) My Question or IssueI use spotify for 2 weeks. I havent got discover weekly playlist.Is it normal?I check recomendation.There are 6 mixes, release radar and repeat ...

Casual Listener

  Plan Premium Country Russia   Device (Samsung Galaxy note 9) Operating System (Android Oreo)   My Question or Issue I use spotify for 2 weeks.  I havent got dis...

SoundShots

Composer

1295 Views

7 replies

0 likes

  • 1295 Views
  • 7 replies
  • 0 likes

Problems with searching album

PlanPremiumCountryGermanyDevice(Huawei Mobile, Samsung Tablet)Operating System(Android ) My Question or IssueSearching or loading albums takes an extremely long time. For example, after I have selected an artist and then want to view all of his album...

Visitor

Plan Premium Country Germany Device (Huawei Mobile, Samsung Tablet) Operating System (Android )   My Question or Issue Searching or loading albums takes an extremely long time. For exa...

jesu2323

Casual Listener

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

I don't have the lyrics option

I think there is something with my account, I already update the app. My sister has the same device and she have the lyrics. Help please PlanPremiumCountryPeru DeviceHuawei Psmart 2018Operating SystemAndroid 9 My Question or Issue

Visitor

I think there is something with my account, I already update the app. My sister has the same device and she have the lyrics. Help please 😞 Plan Premium Country Peru  Device Huawei Psmart ...

Billy-J

Spotify Star

577 Views

1 replies

1 likes

lyrics
  • 577 Views
  • 1 replies
  • 1 likes

Adding liked songs from PC to android

PlanPremiumCountryCroatiaDevice(Xiaomi Mi Redmi Note 8T)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAight here is my question, i got on my PC Spotify app and i store all my music under Liked Music. For some reason i ca...

Newbie

Plan Premium Country Croatia Device (Xiaomi Mi Redmi Note 8T) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Aight here is my question, i got on m...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Spotify app starts automatically in my car

Yes, that is a known issue.I have searched several forums, but no answer is to be found.Every time I start my car, my phone connects to the car system by bluetooth. I have to use that for mobile calls when I drive.But I usually never use Spotify when...

Casual Listener

Yes, that is a known issue. I have searched several forums, but no answer is to be found. Every time I start my car, my phone connects to the car system by bluetooth. I have to use that for mobil...

assar_se

Casual Listener

835 Views

2 replies

1 likes

  • 835 Views
  • 2 replies
  • 1 likes

Superuser Contribution Skipping/Stuttering/Speeding Up of Songs on Bluetooth

PlanPremiumCountryIrelandDeviceXiaomi Redmi Note 8TOperating SystemAndroid 11/MIUI 11 My Question or IssueAnytime I play a song on Spotify it Glitches/Stutters then speeds the song up until I skip the song . This only happens on Spotify. I have tried...

Visitor

  Plan Premium Country Ireland Device Xiaomi Redmi Note 8T Operating System Android 11/MIUI 11   My Question or Issue Anytime I play a song on Spotify it Glitches/Stutters then s...

Peter

Spotify Legend

4229 Views

1 replies

0 likes

  • 4229 Views
  • 1 replies
  • 0 likes

Canẗ play offline Songs

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy A7Operating SystemAndroid 10 Hey I have the problem, if I download songs or an Album soon if I am offline the songs vanish from the app. When I'm back online the downloaded Songs are there again. I de...

Visitor

Plan Premium Country Switzerland Device Samsung Galaxy A7 Operating System Android 10   Hey 🙂 I have the problem, if I download songs or an Album soon if I am offline the songs vanish...

AdamDamon

Community Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

When switching a track, the sound in bluetooth headphones disappears

PlanPremiumCountryRussiaDeviceXiaomi Mi A3Operating systemAndroid 10 My question or problemThe problem occurs when navigating the playlist: switching track, pause / play. The sound is heard for a second and immediately dies down. Headphones: Sennheis...

Visitor

Plan Premium Country Russia Device Xiaomi Mi A3 Operating system Android 10   My question or problem The problem occurs when navigating the playlist: switching track, pause / play. The...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes