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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6976 Views

0 replies

7 likes

  • 6976 Views
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  • 7 likes

All references to queue are missing

PlanFreeCountryUSADeviceGalaxy S8Operating SystemAndroid My Question or IssueWhat I tried already: Restart phone. Full clean install with cleared cache and storage. Problem: I don't see add to queue anywhere. Nor do I see any way to view or manage th...

Visitor

  Plan Free Country USA Device Galaxy S8 Operating System Android   My Question or Issue What I tried already: Restart phone. Full clean install with cleared cache and storage.&n...

526 Views

0 replies

0 likes

queue
  • 526 Views
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  • 0 likes

Spotify stops playing randomly (S9, Android 10)

Premium PlanPolandSamsung Galaxy 9 (Android 10, phone kept up-to-date)Spotify version: 8.5.49.973Hey guys, I've had Spotify for over a year on my S9 and never had issues until now. I've noticed it randomly stops playing musing (pauses a track while p...

Regular

Premium Plan Poland Samsung Galaxy 9 (Android 10, phone kept up-to-date) Spotify version: 8.5.49.973 Hey guys,  I've had Spotify for over a year on my S9 and never had issues until...

dreamlike

Regular

1111 Views

2 replies

2 likes

Android
pause
s9
stops
  • 1111 Views
  • 2 replies
  • 2 likes

Connections Notificatiom

PlanPremiumCountryJapanDeviceGalaxy S10Operating SystemAndroid 10 My Question or IssueRecently whenever I connect to Bluetooth Spotify shows this notification for "connections" but disappears as soon as I disconnect. Even if I end the app process it ...

Newbie

Plan Premium Country Japan Device Galaxy S10 Operating System Android 10   My Question or Issue Recently whenever I connect to Bluetooth Spotify shows this notification for "connection...

699 Views

0 replies

0 likes

Android
Bluetooth device management
Connections
  • 699 Views
  • 0 replies
  • 0 likes

app does not start

PlanPremiumCountryNetherlands Device Samsung Galaxy 9Operating SystemAndroid 10 My Question or IssueSpotify app worked well, until one day I could not go online anymore. The app shut itself down when I tried. I installed the app again, updated OS etc...

Casual Listener

Plan Premium Country Netherlands   Device  Samsung Galaxy 9 Operating System Android 10   My Question or Issue Spotify app worked well, until one day I could not go online a...

huysse

Casual Listener

580 Views

2 replies

0 likes

  • 580 Views
  • 2 replies
  • 0 likes

Spotify starts after phone call im my bluetooth buds

spotify automatically starts after phone calls in my samsung buds+ or mine BT in the car. even though I had no music on before the calls. .. solution?PlanPremiumCountrySwedenDeviceGalaxy 9+ (samsung buds +) Piooner car stereoOperating SystemAndroid M...

Visitor

spotify automatically starts after phone calls in my samsung buds+ or mine BT in the car. even though I had no music on before the calls. .. solution? Plan Premium Country Sweden Device Galaxy ...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
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Superuser Contribution Music stops after 10 sec

PlanFreeCountryIndiaDeviceSamsung Galaxy A70sOperating SystemAndroid 10 My Question or IssueI recently updated to android 10 and after that spotify start giving this issue that the music stops after or before 10 sec on device and shows no internet co...

Visitor

Plan Free Country India Device Samsung Galaxy A70s Operating System Android 10   My Question or Issue I recently updated to android 10 and after that spotify start giving this issue th...

Katerina

Spotify Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast features not working

PlanSpotify Premium FamilyCountryUSADeviceGoogle Pixel 3a XL My Question or IssueThe same problem for different features: When I tap on the buttons, nothing happens. This happens on both the podcast's "sort" button and the episode's play button (as h...

Music Fan

Plan Spotify Premium Family Country USA Device Google Pixel 3a XL   My Question or Issue The same problem for different features: When I tap on the buttons, nothing happens.  This h...

Sarahrados

Visitor

4869 Views

19 replies

3 likes

buttons
Play
podcast
Podcasts
technical problem
  • 4869 Views
  • 19 replies
  • 3 likes

Superuser Contribution On my home screen the new six playlists are gone. Is there anybody else with the same problem?? Thx

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

FuriousStyles1

Music Fan

1031 Views

3 replies

0 likes

  • 1031 Views
  • 3 replies
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Solved!!Superuser Contribution How to hide songs in android 2020?

Hi I cant hide songs anymore from android phone. Missing hide button, only the like button available.PlanPremiumCountryHungary Operating SystemAndroid Oreo My Question or Issue

Casual Listener

Hi I cant hide songs anymore from android phone. Missing hide button, only the like button available. Plan Premium Country Hungary   Operating System Android Oreo   My Que...

infinity666

Newbie

4902 Views

5 replies

1 likes

  • 4902 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't mark podcast as played or unplayed.

PlanPremiumCountryFinland DeviceHuawei P10 LiteOperating System My Question or IssueWhen i press the mark as played, or mark as unplayed button, nothing happens. It just stays the same, so when i have played a podcast, i can never unplay it.

Visitor

Plan Premium Country Finland   Device Huawei P10 Lite Operating System     My Question or Issue When i press the mark as played, or mark as unplayed button, nothing happen...

Ivan

Spotify Legend

547 Views

1 replies

1 likes

  • 547 Views
  • 1 replies
  • 1 likes

Superuser Contribution I cant share playlists i made on instagram! I can share individual songs/others playlists.

PlanPremium CountryUnited States DeviceAndroid/ j7 starOperating SystemAndroid My Question or IssueI cant share playlists i made but have no problem sharing individual songs or other peoples playlists. Whenever i try, spotify tells me i cant share at...

Newbie

Plan Premium  Country United States  Device Android/ j7 star Operating System Android   My Question or Issue I cant share playlists i made but have no problem sharing individ...

Ivan

Spotify Legend

539 Views

1 replies

0 likes

sharing
  • 539 Views
  • 1 replies
  • 0 likes

Why does my note 9 revert back to the new version even with auto update off?

I install the old apk version and its great for a few weeks give or take, but I'll open it occasionally and it's back to the new version...what am I missing? It only recently started but before it stayed locked in. Is there somewhere in the app that ...

Regular

I install the old apk version and its great for a few weeks give or take, but I'll open it occasionally and it's back to the new version...what am I missing?  It only recently started but before...

EdgeOfThorns

Regular

592 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify app used to freeze and shutter the screen possibly lead to purple vertical lines

PlanFreeCountryIndiaDeviceSony KDL-50W800COperating SystemAndroid TV My Question or IssueHave been using Spotify for Android TV for sometime now and have noticed that the app occasionally shutters my TV's screen and freezes after a couple of songs, I...

Visitor

Plan Free Country India Device Sony KDL-50W800C Operating System Android TV   My Question or Issue Have been using Spotify for Android TV for sometime now and have noticed that the app...

462 Views

0 replies

0 likes

  • 462 Views
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Superuser Contribution Won´t play audio on BMW i3

I recently bought a Xiaomi Mi Note 10 ( running Andriod 9) and when I connect to my BMW i3 with Bluetooth I don’t get any sound when playing Spotify.It works with other apps such as Youtube, Acast etc. The settings for “audio” is ON. As soon as I try...

Casual Listener

I recently bought a Xiaomi Mi Note 10 ( running Andriod 9) and when I connect to my BMW i3 with Bluetooth I don’t get any sound when playing Spotify. It works with other apps such as Youtube, A...

Mihail

Spotify Legend

1831 Views

3 replies

0 likes

  • 1831 Views
  • 3 replies
  • 0 likes

Solved!! Can't find repeat option on Android (Spotify Free)

PlanFreeCountrySpainDeviceXiaomi Redmi Note 5A PrimeOperating SystemAndroid Nougat 7.1.2 My Question or IssueI can't find the repeat option in the Now Playing section, I tried selecting the three points and all I've got is the Add to Library option a...

Newbie

Plan Free Country Spain Device Xiaomi Redmi Note 5A Prime Operating System Android Nougat 7.1.2   My Question or Issue I can't find the repeat option in the Now Playing section, I trie...

Not applicable

5114 Views

2 replies

0 likes

Android
repeat button
spotify free
  • 5114 Views
  • 2 replies
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Superuser Contribution 3 dot menu button causes app to freeze

PlanPremiumCountry DeviceUmidigi F1Operating SystemAndroid 9 My Question or IssueThe 3 dot menu button causes the app to freeze and I cannot add songs to my playlists because of this.

Casual Listener

Plan Premium Country   Device Umidigi F1 Operating System Android 9   My Question or Issue The 3 dot menu button causes the app to freeze and I cannot add songs to my playlists be...

Freddie123

Casual Listener

790 Views

2 replies

0 likes

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Superuser Contribution Downloads happens again and again and Login Issues

PlanPremiumCountryINDIADeviceSAMSUNG GALAXY A8 starOperating System Android Pie My Question or IssueI was traveling on an airplane and it so happened that as soon as I lost connectivity, I wasn't able to open the app and it asked me to log in.And it ...

Casual Listener

Plan Premium Country INDIA Device SAMSUNG GALAXY A8 star Operating System  Android Pie   My Question or Issue I was traveling on an airplane and it so happened that as soon ...

harry_spot

Casual Listener

682 Views

3 replies

0 likes

downloads
Login
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  • 3 replies
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Superuser Contribution No se escucha después de cortar una llamada

Hola. Tengo un Xiaomi MiA3 con android 10. Cuando estoy escuchando y recibo una llamada o veo algo en instagram que cambia el sonido... Spotify se corta y no se escucha más... Pero se sigue reproduciendo... Es un bug en android 10? Porque con Google ...

Casual Listener

  Hola. Tengo un Xiaomi MiA3 con android 10. Cuando estoy escuchando y recibo una llamada o veo algo en instagram que cambia el sonido... Spotify se corta y no se escucha más... Pero se sigue r...

Ivan

Spotify Legend

1759 Views

1 replies

0 likes

  • 1759 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Podcasts] won't play over cellular data.

PlanPremiumCountryMexicoDeviceLG g7 thinQOperating SystemAndroid 9Spotify Version8.5.48.1049My Question or IssueSimply put, podcasts won't play over cellular data. Every other playlist, song or album can be streamed no problem instantly. Already clos...

Casual Listener

Plan Premium Country Mexico Device LG g7 thinQ Operating System Android 9 Spotify Version 8.5.48.1049 My Question or Issue Simply put, podcasts won't play over cellular data. Every other p...

Jeremy

Spotify Legend

4428 Views

4 replies

0 likes

podcast
Podcasts error
Won't work
  • 4428 Views
  • 4 replies
  • 0 likes

Superuser Contribution Won't play full album unless all songs are individually liked in album

Premium user, Huawei P30, suddenly playlists with 1000s of songs, or albums saved, if user goes to play album, full album won't play unless all songs are individually liked. This is very difficult to do with 1000s of things saved. Everything was work...

Casual Listener

Premium user, Huawei P30, suddenly playlists with 1000s of songs, or albums saved, if user goes to play album, full album won't play unless all songs are individually liked.  This is very diffic...

BookmDano

Visitor

5606 Views

8 replies

1 likes

  • 5606 Views
  • 8 replies
  • 1 likes