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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115244 Views

27 replies

4 likes

  • 115244 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231645 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231645 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591166 Views

79 replies

3 likes

  • 591166 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485664 Views

580 replies

42 likes

Account
Free
  • 485664 Views
  • 580 replies
  • 42 likes

Solved!! [Premium member] Is it possible to play an album without shuffling it?

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy Note10+) My Question or IssueI know that you can turn off Shuffle once an album is already playing, but that doesn't help. The only way to play an album, is to hit the big green 'shuffle play' butt...

Visitor

Plan Premium Country United States Device (Samsung Galaxy Note10+)   My Question or Issue I know that you can turn off Shuffle once an album is already playing, but that doesn't help. Th...

Billy-J

Spotify Star

776 Views

2 replies

0 likes

  • 776 Views
  • 2 replies
  • 0 likes

Can't view notification and view wrong name

PlanPremium CountryUkraine DeviceGalaxy S10 G9730 Snapdragon Operating SystemAndroid 10 My Question or IssueWhen I start playing music - music are playing, but notification doesn't view and in app doesn't view player or view wrong name of song, also ...

Visitor

Plan Premium   Country Ukraine   Device Galaxy S10 G9730 Snapdragon   Operating System Android 10   My Question or Issue When I start playing music - music are playin...

Billy-J

Spotify Star

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Lyrics Issue

PlanPremiumCountryMalaysiaDeviceXiaomi Mi Note 10Operating SystemAndroid 10 My Question or IssueLyrics is still not showing up in my Spotify app and i dont have any settings about it. I know that Spotify just rolled out the lyrics function in few cou...

Visitor

Plan Premium Country Malaysia Device Xiaomi Mi Note 10 Operating System Android 10   My Question or Issue Lyrics is still not showing up in my Spotify app and i dont have any settings ...

Billy-J

Spotify Star

1267 Views

5 replies

2 likes

  • 1267 Views
  • 5 replies
  • 2 likes

Weird Problem

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbo...

SilversK

Casual Listener

1029 Views

1 replies

0 likes

  • 1029 Views
  • 1 replies
  • 0 likes

Spotify Crashes When Attempting to View Storage Options

Hi, I am currently using a Galaxy Note 4 running android 5.1.1.. I've noticed that when in the options of Spotify if I press on "Storage" to switch where my downloads go the app crashes. When I press Storage, the app says it is checking both internal...

Visitor

Hi, I am currently using a Galaxy Note 4 running android 5.1.1.. I've noticed that when in the options of Spotify if I press on "Storage" to switch where my downloads go the app crashes.   Whe...

user-removed

Not applicable

952 Views

4 replies

1 likes

  • 952 Views
  • 4 replies
  • 1 likes

Liked Songs playlist won't show on Android, and now it says my library is full so I can't like songs

PlanPremium CountryUnited States DeviceSamsung s9+Operating SystemAndroid (9.0?) My Question or IssueFor the last few weeks, when I click my "liked songs" playlist on mobile, it shows nothing. I have tried clicking "clear filter" and such, and restar...

Newbie

Plan Premium   Country United States   Device Samsung s9+ Operating System Android (9.0?)   My Question or Issue For the last few weeks, when I click my "liked songs" p...

SoundShots

Composer

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Unable to view the list of songs of an artist or album or play demos.

PlanFreeCountryUSADeviceSamsungOperating SystemAndroid Oreo My Question or IssueWhenever I want to view a new song, what I would usually do is go to the artist's page and click the small list of songs that appears near the middle of the page, underne...

Casual Listener

  Plan Free Country USA Device Samsung Operating System Android Oreo   My Question or Issue Whenever I want to view a new song, what I would usually do is go to the artist's...

gracep0708

Visitor

1330 Views

2 replies

1 likes

  • 1330 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify stops immediately on samsung S9 Android 10

PlanPremiumCountryBelgiumDeviceSammsung S9Operating SystemAndroid 10 My Question or Issue Immediately after starting the psotify app, it shuts down, without any message. I already tried:- rebooting- clearing cache and data- removing/reinstalling the ...

Casual Listener

Plan Premium Country Belgium Device Sammsung S9 Operating System Android 10   My Question or Issue   Immediately after starting the psotify app, it shuts down, without any messag...

beady

Casual Listener

1681 Views

7 replies

1 likes

  • 1681 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution App crashes when trying to select Storage option.

PlanPremiumCountryUSDeviceLG Stylo 2 VOperating SystemAndroidMy Question or IssueI recently put in a larger SD card since the last was pitifully small and the internal storage is close to full. Wanting to move my ~8 gb of songs to the SD card I went ...

Casual Listener

Plan Premium Country US Device LG Stylo 2 V Operating System Android My Question or Issue I recently put in a larger SD card since the last was pitifully small and the internal storage is cl...

Torques

Visitor

4295 Views

4 replies

0 likes

  • 4295 Views
  • 4 replies
  • 0 likes

Android Tablet (Samsung Tab S6) no longer plays songs, & everything is grayed out.

PlanPremiumCountryUSADeviceSamsung Tab S6 (Phone works - LGV35 Thin Q)Operating System My Question or IssueUp until today, Spotify worked perfectly on my Tablet. Today, I can open the app and be logged in, but every song on the app is gray, missing t...

Casual Listener

Plan Premium Country USA Device Samsung Tab S6 (Phone works - LGV35 Thin Q) Operating System   My Question or Issue Up until today, Spotify worked perfectly on my Tablet. Today, I can o...

Ajmcc

Casual Listener

2609 Views

2 replies

0 likes

  • 2609 Views
  • 2 replies
  • 0 likes

App does not work unless it is open and active on the screen

Planpremium familyCountryspain DeviceREDMI S2 2018Operating System Android Oreo My Question or IssueApp does not work unless it is open and active on the screen, cant do anything else but have it on the screen open, forget about doing anything else i...

Visitor

  Plan premium family Country spain   Device REDMI S2 2018 Operating System  Android Oreo   My Question or Issue App does not work unless it is open and active on...

agarcia9303

Visitor

845 Views

1 replies

1 likes

app problems
  • 845 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Liked songs no longer play or download to the Android, latest beta

PlanPremiumCountryUSA DeviceOnePlus 8 Pro and OnePlus 7 ProOperating SystemAndroid 10 My Question or IssueEver sine last two Android spotify betacurrently 8.5.70.848Liked Songs section:-doesn't play on any songs clicked-shuffle button at the top does...

Casual Listener

Plan Premium Country USA   Device OnePlus 8 Pro and OnePlus 7 Pro Operating System Android 10   My Question or Issue Ever sine last two Android spotify beta currently 8.5.70.8...

notspotify

Casual Listener

1014 Views

4 replies

0 likes

  • 1014 Views
  • 4 replies
  • 0 likes

Superuser Contribution Autoplay not working on playlists (Android + Windows)

PlanPremiumCountrySerbiaDeviceSamsung Galaxy S10/ASUS LaptopOperating SystemAndroid 10/ Windows 10 My Question or IssueMy account is set to "autoplay" and although I read that it works on playlists AND radio, on both my phone and laptop, when I reach...

Regular

Plan Premium Country Serbia Device Samsung Galaxy S10/ASUS Laptop Operating System Android 10/ Windows 10   My Question or Issue My account is set to "autoplay" and although I read tha...

Miljan1982

Regular

4528 Views

11 replies

1 likes

Android
autoplay
Playlists
Windows
  • 4528 Views
  • 11 replies
  • 1 likes

Superuser Contribution Can't open the option panel(three point)

PlanPremiumCountryChileDeviceAndroid Gear Mobile GM 30Operating SystemAndroid 9 pie My Question or IssueWhen I tried yo open the option panel(three point next yo a song)to share on instagram or add that song to a playlist the app close repently and s...

Casual Listener

Plan Premium Country Chile Device Android Gear Mobile GM 30 Operating System Android 9 pie   My Question or Issue When I tried yo open the option panel(three point next yo a song)to sh...

Milenko

Casual Listener

785 Views

3 replies

0 likes

  • 785 Views
  • 3 replies
  • 0 likes

Solved!! Unable to play any artists

PlanFreeCountryUnited StatesDeviceSamsungOperating SystemAndroid My Question or IssueI have never experienced this issue before, but every artist I go into there is no image or "Shuffle Play" button, of course meaning I am unable to shuffle play that...

Newbie

Plan Free Country United States Device Samsung Operating System Android   My Question or Issue I have never experienced this issue before, but every artist I go into there is no image ...

Billy-J

Spotify Star

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Can't find lyrics features in android

PlanPremiumCountryIndonesiaDevice(Samsung Galaxy A70)Operating System(One UI v.2 Android 10) My Question or IssueI can't find the feature lyrics on my phone. I already tried to clear cache, update to the last version of spotify and uninstall the appl...

Visitor

Plan Premium Country Indonesia Device (Samsung Galaxy A70) Operating System (One UI v.2 Android 10)   My Question or Issue I can't find the feature lyrics on my phone. I already tried ...

Billy-J

Spotify Star

573 Views

1 replies

0 likes

lyrics
  • 573 Views
  • 1 replies
  • 0 likes

Can't play Spotify in vehicle through Galaxy S10

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10Operating SystemAndroid Version 10Vehicle2010 Ford RangerVehicle DeckPioneer MVH-200EX I cannot get Spotify working in my vehicle after switching phones to a Galaxy S10 from a Galaxy S7. I can play musi...

Visitor

Plan Premium Country Canada Device Samsung Galaxy S10 Operating System Android Version 10 Vehicle 2010 Ford Ranger Vehicle Deck Pioneer MVH-200EX   I cannot get Spotify working in m...

610 Views

0 replies

0 likes

  • 610 Views
  • 0 replies
  • 0 likes

Help with Radio Stations

PlanPremiumDevicePixel 3Operating SystemAndroid 10 My Question or Issue I'm fairly new to Spotify. If I play a pre-defined Spotify radio station based on an artist I can follow it and it gets saved to my playlists. It appears to only have a limited n...

Music Fan

Plan Premium Device Pixel 3 Operating System Android 10   My Question or Issue   I'm fairly new to Spotify.   If I play a pre-defined Spotify radio station based on an artis...

559 Views

0 replies

0 likes

Radio
  • 559 Views
  • 0 replies
  • 0 likes

Superuser Contribution spot

Como fazer o spotify tocar sem parar?Quando outros aplicativos exibem anúncios ele para a música.Como se tivesse recebendo uma ligação. How to make spotify play non-stop? When other apps display ads it stops the music. As if he was getting a call.

Casual Listener

Como fazer o spotify tocar sem parar? Quando outros aplicativos exibem anúncios ele para a música. Como se tivesse recebendo uma ligação.   How to make spotify play non-stop? When other apps...

Killt

Casual Listener

838 Views

2 replies

0 likes

  • 838 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify does not find Bose WiFi speakers

PlanPremiumCountryGermanyDevice Samsung Galaxy 9Operating System Android Oreo My Question or IssueSince the penultimate update, Spotify can no longer find the Bose WiFi speaker. Before, everything worked smoothly. The WiFi works otherwise without pro...

Casual Listener

Plan Premium Country Germany Device  Samsung Galaxy 9 Operating System  Android Oreo   My Question or Issue Since the penultimate update, Spotify can no longer find the ...

Tom2702

Casual Listener

905 Views

2 replies

0 likes

  • 905 Views
  • 2 replies
  • 0 likes