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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryFranceDeviceTest on a Samsung Galaxy A80 + Galaxy J6Operating SystemAndroid 9 + One UI 1.1Spotify Version8.5.49.973 My Question or IssueThe pause button not work on the lock screen (Look the gif)
Plan Premium Country France Device Test on a Samsung Galaxy A80 + Galaxy J6 Operating System Android 9 + One UI 1.1 Spotify Version 8.5.49.973 My Question or Issue The pause button...
Casual Listener
846 Views
5 replies
0 likes
Music randomly stops playing (mostly using Spotify in offline mode to save data, therefore the songs are all downloaded on the device). The widget also disappear from the lock screen (since it stops, not pause). It happens most often when plugged in ...
Music randomly stops playing (mostly using Spotify in offline mode to save data, therefore the songs are all downloaded on the device). The widget also disappear from the lock screen (since it stops,...
Casual Listener
8152 Views
8 replies
5 likes
PlanPremiumDevicePixel 4xl Operating SystemAndroid 10 My Question or IssueQueue. Is it possible to place request, for having a human playlist in queue (with posters and recent played tracks)? It's so annoying when u wanna return to a few tracks befor...
Plan Premium Device Pixel 4xl Operating System Android 10 My Question or Issue Queue. Is it possible to place request, for having a human playlist in queue (with posters a...
Spotify Legend
530 Views
2 replies
0 likes
Select a playlist, playlist starts a few seconds in music and play are completely different, nothing that I have selected before or have shown interest in. PlanPremiumCountryUSDevicePixel3 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Qu...
Select a playlist, playlist starts a few seconds in music and play are completely different, nothing that I have selected before or have shown interest in. Plan Premium Country US Devi...
Community Legend
585 Views
1 replies
0 likes
PlanPremiumCountryUK DeviceSamsung galaxy s20 plus Operating SystemAndroid My Question or IssueHas anyone's podcasts just completely dissappeard and i cant search for them either??
Plan Premium Country UK Device Samsung galaxy s20 plus Operating System Android My Question or Issue Has anyone's podcasts just completely dissappeard and i...
Casual Listener
48634 Views
25 replies
9 likes
PlanFree/PremiumCountry DeviceOppoOperating SystemAndroid Oreo, My Question or IssueOk, so I searched for a song I wanted to play. It takes me to the song page where I can shuffle play the radio. I don't want to, so I go on the artist and onto the al...
Plan Free/Premium Country Device Oppo Operating System Android Oreo, My Question or Issue Ok, so I searched for a song I wanted to play. It takes me to the ...
380 Views
0 replies
0 likes
I accidentally logged out of spotify on my phone while set to offline mode and now I am unable to log back in because it is set to offline mode. After some quick searching the only option I can see id to uninstall and reinstall but if I am not mistak...
I accidentally logged out of spotify on my phone while set to offline mode and now I am unable to log back in because it is set to offline mode. After some quick searching the only option I can see i...
Community Legend
478 Views
1 replies
0 likes
I have a Samsung and was notified that Spotify is using high amounts of data. I tried to contact Spotify; however, they refer me to this or Twitter and I do not Tweet. I need help fixing this issue or I will have to delete an app that I truly enjoy u...
I have a Samsung and was notified that Spotify is using high amounts of data. I tried to contact Spotify; however, they refer me to this or Twitter and I do not Tweet. I need help fixing this issue o...
Casual Listener
576 Views
3 replies
0 likes
PlanPremiumCountryUKDevice(Samsung S9)Operating System(Android 10) My Question or IssueI just changed phone from S8/Android 9 to an S9/Android 10 and haven't managed to open and use Spotify since! I install the app then clicl on it the Spotify app ap...
Plan Premium Country UK Device (Samsung S9) Operating System (Android 10) My Question or Issue I just changed phone from S8/Android 9 to an S9/Android 10 and haven't managed to open ...
Music Fan
8110 Views
65 replies
6 likes
PlanPremiumCountryIreland DeviceHuawei Y7 My Question or IssueSpotify keeps pausing every time I receive a new message on Facebook messenger, even when on silent mode.
Plan Premium Country Ireland Device Huawei Y7 My Question or Issue Spotify keeps pausing every time I receive a new message on Facebook messenger, even when on silent mode.
253 Views
0 replies
0 likes
PlanPremiumCountryBrazilDeviceZenphone Live L1Operating SystemAndroid 8.0.0 How can I keep the app running on background even when it is paused?
Plan Premium Country Brazil Device Zenphone Live L1 Operating System Android 8.0.0 How can I keep the app running on background even when it is paused?
292 Views
0 replies
0 likes
I have a premium plan, in Canada, and my problem is with my Samsung Galaxy 9 phone, Android version 9.It all started about 2 weeks ago and I've been using spotify on my phone for a few years with no issues. I can't get through 10 minutes of songs bef...
I have a premium plan, in Canada, and my problem is with my Samsung Galaxy 9 phone, Android version 9. It all started about 2 weeks ago and I've been using spotify on my phone for a few years with n...
Roadie
517 Views
1 replies
2 likes
Hey there, Plan : Premium (irrelevant)Country : France (irrelevant)Device : Xiaomi Mi 8 (irrelevant)Operating System : Android 10 (irrelevant) My issue :Since Spotify on desktop allows us to order playlists, it would be nice for mobile versions to ap...
Hey there, Plan : Premium (irrelevant) Country : France (irrelevant) Device : Xiaomi Mi 8 (irrelevant) Operating System : Android 10 (irrelevant) My issue : ...
Spotify Legend
378 Views
1 replies
0 likes
I have had a premium account for years and used Spotify to what it was meant for ... to listen to music.Now Spotify have introduced Podcasts to home page ... question is who wants them ... I don't because I use Spotify to listen to music ... and why ...
I have had a premium account for years and used Spotify to what it was meant for ... to listen to music. Now Spotify have introduced Podcasts to home page ... question is who wants them ....
Spotify Legend
316 Views
1 replies
0 likes
So a few min ago i searched a new album and listen to it everything was fine and now reather what i search if i already saved and downleaded it or its new it shows me the album and everyrhing but no song but if i press shuffle the songs play but dont...
So a few min ago i searched a new album and listen to it everything was fine and now reather what i search if i already saved and downleaded it or its new it shows me the album and everyrhing but no ...
Spotify Legend
298 Views
1 replies
0 likes
PlanPremiumCountryIreland Device(Huawei P30 Pro)Operating System(Lastest Android System) My Question or IssueHi,When I go into an album the songs don't show up, I can only click shuffle play,Can you please advise?Thanks!
Plan Premium Country Ireland Device (Huawei P30 Pro) Operating System (Lastest Android System) My Question or Issue Hi, When I go into an album the songs don't show up, I can ...
Spotify Legend
595 Views
1 replies
3 likes
Hi guys, I'm writing because of an issue that came up today. I've been using Spotify Premium Family on my phone (Nokia 6.1 with Android 10) for a while now, without any problems whatsoever.A few minutes ago I discovered that when I open an album, the...
Hi guys, I'm writing because of an issue that came up today. I've been using Spotify Premium Family on my phone (Nokia 6.1 with Android 10) for a while now, without any problems whatsoever. ...
Spotify Legend
539 Views
1 replies
0 likes
I've just joined the Beta program in order to get the new UI redesign, but I'm still on the old one. My friends are on the public release with the new Design. Why? Android 9Xiaomi Mi Mix 3
I've just joined the Beta program in order to get the new UI redesign, but I'm still on the old one. My friends are on the public release with the new Design. Why? Android 9 Xiaomi Mi Mix 3...
335 Views
0 replies
1 likes
Is there a way to turn off shuffle for audiobooks in the Free Version?
Is there a way to turn off shuffle for audiobooks in the Free Version?
Visitor
3325 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Gear S3 FrontierOperating SystemTizen/Android My Question or Issue Unfortunately the Offline-Mode ist not working in any way! Stop, it's working if I'm online (whether it's via Wi-Fi or connected via Bluetooth w...
Plan Premium Country Germany Device Samsung Gear S3 Frontier Operating System Tizen/Android My Question or Issue Unfortunately the Offline-Mode ist not working in any...
Spotify Legend
1748 Views
5 replies
1 likes
