Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118765 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239537 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600395 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492884 Views
581 replies
42 likes
PlanPremiumCountryUSADeviceLG G5Operating SystemAndroid IssueSo this may end up being a common issue that's just difficult to search for, let alone describe.For some reason, the audio playback on my phone will cap out at, what sounds like, "low quali...
Plan Premium Country USA Device LG G5 Operating System Android Issue So this may end up being a common issue that's just difficult to search for, let alone describe. For some reas...
Spotify Legend
799 Views
1 replies
0 likes
PlanPremiumCountry DevicePixel 4XLOperating SystemAndroid 10 My Question or IssueI can't add full albums to playlists. This issue is supposed to be fixed per a thread from 2019, but it's still not working.
Plan Premium Country Device Pixel 4XL Operating System Android 10 My Question or Issue I can't add full albums to playlists. This issue is supposed to be fixed per a thread fr...
Spotify Legend
1252 Views
1 replies
0 likes
PlanPremiumCountryIsraelDeviceXioami mi 9 LiteOperating SystemAndroid My Question or IssueHi,In the mobile app, I cant see al my liked albums, but the last 5 recent liked ones. On PC I can see all the albums as usual.Any fix?
Plan Premium Country Israel Device Xioami mi 9 Lite Operating System Android My Question or Issue Hi, In the mobile app, I cant see al my liked albums, but the last 5 recent liked o...
Composer
715 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been using spotify on my iphone, which is now broken so I switched to android phone and ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've be...
Moderator
3717 Views
1 replies
1 likes
Se puede reproducir Spotify por un parlante bluetooth y al mismo tiempo realizar una videollamada por whatsapp que se escuche por el movil? Es decir, que la musica suene por el parlante y la videollamada por el audio del telefono al mismo tiempo.
Se puede reproducir Spotify por un parlante bluetooth y al mismo tiempo realizar una videollamada por whatsapp que se escuche por el movil? Es decir, que la musica suene por el parlante y la...
Moderator
2422 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm unable to log in to Spotify App via Facebook and E-mail address. I tried to reset the pas...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm una...
Casual Listener
1299 Views
2 replies
1 likes
PlanFreeCountryRussiaDeviceXiaom Redmi Note7Operating SystemAndroid My Question or IssueWhy, when I start listening to the artist's album, the tracks from other albums get into the playlist?
Plan Free Country Russia Device Xiaom Redmi Note7 Operating System Android My Question or Issue Why, when I start listening to the artist's album, the tracks from other album...
Spotify Star
467 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDevice(Samsung Galaxy Note10+) My Question or IssueI know that you can turn off Shuffle once an album is already playing, but that doesn't help. The only way to play an album, is to hit the big green 'shuffle play' butt...
Plan Premium Country United States Device (Samsung Galaxy Note10+) My Question or Issue I know that you can turn off Shuffle once an album is already playing, but that doesn't help. Th...
Spotify Star
785 Views
2 replies
0 likes
PlanPremium CountryUkraine DeviceGalaxy S10 G9730 Snapdragon Operating SystemAndroid 10 My Question or IssueWhen I start playing music - music are playing, but notification doesn't view and in app doesn't view player or view wrong name of song, also ...
Plan Premium Country Ukraine Device Galaxy S10 G9730 Snapdragon Operating System Android 10 My Question or Issue When I start playing music - music are playin...
Spotify Star
656 Views
1 replies
0 likes
PlanPremiumCountryMalaysiaDeviceXiaomi Mi Note 10Operating SystemAndroid 10 My Question or IssueLyrics is still not showing up in my Spotify app and i dont have any settings about it. I know that Spotify just rolled out the lyrics function in few cou...
Plan Premium Country Malaysia Device Xiaomi Mi Note 10 Operating System Android 10 My Question or Issue Lyrics is still not showing up in my Spotify app and i dont have any settings ...
Spotify Star
1282 Views
5 replies
2 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbo...
Casual Listener
1037 Views
1 replies
0 likes
Hi, I am currently using a Galaxy Note 4 running android 5.1.1.. I've noticed that when in the options of Spotify if I press on "Storage" to switch where my downloads go the app crashes. When I press Storage, the app says it is checking both internal...
Hi, I am currently using a Galaxy Note 4 running android 5.1.1.. I've noticed that when in the options of Spotify if I press on "Storage" to switch where my downloads go the app crashes. Whe...
Not applicable
972 Views
4 replies
1 likes
PlanPremium CountryUnited States DeviceSamsung s9+Operating SystemAndroid (9.0?) My Question or IssueFor the last few weeks, when I click my "liked songs" playlist on mobile, it shows nothing. I have tried clicking "clear filter" and such, and restar...
Plan Premium Country United States Device Samsung s9+ Operating System Android (9.0?) My Question or Issue For the last few weeks, when I click my "liked songs" p...
Composer
652 Views
1 replies
0 likes
PlanFreeCountryUSADeviceSamsungOperating SystemAndroid Oreo My Question or IssueWhenever I want to view a new song, what I would usually do is go to the artist's page and click the small list of songs that appears near the middle of the page, underne...
Plan Free Country USA Device Samsung Operating System Android Oreo My Question or Issue Whenever I want to view a new song, what I would usually do is go to the artist's...
Visitor
1334 Views
2 replies
1 likes
PlanPremiumCountryBelgiumDeviceSammsung S9Operating SystemAndroid 10 My Question or Issue Immediately after starting the psotify app, it shuts down, without any message. I already tried:- rebooting- clearing cache and data- removing/reinstalling the ...
Plan Premium Country Belgium Device Sammsung S9 Operating System Android 10 My Question or Issue Immediately after starting the psotify app, it shuts down, without any messag...
Casual Listener
1703 Views
7 replies
1 likes
PlanPremiumCountryUSDeviceLG Stylo 2 VOperating SystemAndroidMy Question or IssueI recently put in a larger SD card since the last was pitifully small and the internal storage is close to full. Wanting to move my ~8 gb of songs to the SD card I went ...
Plan Premium Country US Device LG Stylo 2 V Operating System Android My Question or Issue I recently put in a larger SD card since the last was pitifully small and the internal storage is cl...
Visitor
4376 Views
4 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Tab S6 (Phone works - LGV35 Thin Q)Operating System My Question or IssueUp until today, Spotify worked perfectly on my Tablet. Today, I can open the app and be logged in, but every song on the app is gray, missing t...
Plan Premium Country USA Device Samsung Tab S6 (Phone works - LGV35 Thin Q) Operating System My Question or Issue Up until today, Spotify worked perfectly on my Tablet. Today, I can o...
Casual Listener
2636 Views
2 replies
0 likes
Planpremium familyCountryspain DeviceREDMI S2 2018Operating System Android Oreo My Question or IssueApp does not work unless it is open and active on the screen, cant do anything else but have it on the screen open, forget about doing anything else i...
Plan premium family Country spain Device REDMI S2 2018 Operating System Android Oreo My Question or Issue App does not work unless it is open and active on...
Visitor
852 Views
1 replies
1 likes
PlanPremiumCountryUSA DeviceOnePlus 8 Pro and OnePlus 7 ProOperating SystemAndroid 10 My Question or IssueEver sine last two Android spotify betacurrently 8.5.70.848Liked Songs section:-doesn't play on any songs clicked-shuffle button at the top does...
Plan Premium Country USA Device OnePlus 8 Pro and OnePlus 7 Pro Operating System Android 10 My Question or Issue Ever sine last two Android spotify beta currently 8.5.70.8...
Casual Listener
1034 Views
4 replies
0 likes
PlanPremiumCountrySerbiaDeviceSamsung Galaxy S10/ASUS LaptopOperating SystemAndroid 10/ Windows 10 My Question or IssueMy account is set to "autoplay" and although I read that it works on playlists AND radio, on both my phone and laptop, when I reach...
Plan Premium Country Serbia Device Samsung Galaxy S10/ASUS Laptop Operating System Android 10/ Windows 10 My Question or Issue My account is set to "autoplay" and although I read tha...
Regular
4595 Views
11 replies
1 likes
