Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hi guys, I'm writing because of an issue that came up today. I've been using Spotify Premium Family on my phone (Nokia 6.1 with Android 10) for a while now, without any problems whatsoever.A few minutes ago I discovered that when I open an album, the...
Hi guys, I'm writing because of an issue that came up today. I've been using Spotify Premium Family on my phone (Nokia 6.1 with Android 10) for a while now, without any problems whatsoever. ...
Spotify Legend
540 Views
1 replies
0 likes
I've just joined the Beta program in order to get the new UI redesign, but I'm still on the old one. My friends are on the public release with the new Design. Why? Android 9Xiaomi Mi Mix 3
I've just joined the Beta program in order to get the new UI redesign, but I'm still on the old one. My friends are on the public release with the new Design. Why? Android 9 Xiaomi Mi Mix 3...
335 Views
0 replies
1 likes
Is there a way to turn off shuffle for audiobooks in the Free Version?
Is there a way to turn off shuffle for audiobooks in the Free Version?
Visitor
3327 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Gear S3 FrontierOperating SystemTizen/Android My Question or Issue Unfortunately the Offline-Mode ist not working in any way! Stop, it's working if I'm online (whether it's via Wi-Fi or connected via Bluetooth w...
Plan Premium Country Germany Device Samsung Gear S3 Frontier Operating System Tizen/Android My Question or Issue Unfortunately the Offline-Mode ist not working in any...
Spotify Legend
1748 Views
5 replies
1 likes
PlanPremiumCountry United StatesDevicePixel 3XLOperating SystemAndroid 10 IssueDefinitely about as mild of a bug as they come, but Playlist art shows up in it's original ratio on the new Android app home screen. Still shows up normally in the playlis...
Plan Premium Country United States Device Pixel 3XL Operating System Android 10 Issue Definitely about as mild of a bug as they come, but Playlist art shows up in it's original...
378 Views
0 replies
0 likes
I want to know what does this icon mean in Android application.
I want to know what does this icon mean in Android application.
Roadie
329 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceGalaxy J5 ProOperating SystemAndroid 9 My Question or IssueHey, guys. I tried everything but my spotify only allows me to share music with Instagram through direct messages. Please help me!
Plan Premium Country Brazil Device Galaxy J5 Pro Operating System Android 9 My Question or Issue Hey, guys. I tried everything but my spotify only allows me to share music wi...
Spotify Legend
381 Views
1 replies
0 likes
PlanPremiumCountryFranceDevice(Samsung Galaxy S7 or Galaxy Tab A on Marshall Acton II)Operating System(Android Oreo) My Question or Issue Hello, When I connect my device (galaxy S7 or galaxy tab A, same problem) on my speaker Marshall Acton II with s...
Plan Premium Country France Device (Samsung Galaxy S7 or Galaxy Tab A on Marshall Acton II) Operating System (Android Oreo) My Question or Issue Hello, When I c...
Casual Listener
3970 Views
12 replies
2 likes
I have spotify on my cumputer and my phone.. I start spotify on my computer when i start working for the day.. But connected to my phone i have i plantronic headset.And when i answer a call and end it by pushing the conekt/disconekt button on my head...
I have spotify on my cumputer and my phone.. I start spotify on my computer when i start working for the day.. But connected to my phone i have i plantronic headset. And when i answer a call and end...
Moderator
535 Views
2 replies
0 likes
Hey, I'm having trouble with podcasts. I have premium but I can't download them, it's not a problem with loading, the button is literally not there, I can only share it? It's doing this on both my laptop and mobile (Macbook air and OPPO A75). Yes, I'...
Hey, I'm having trouble with podcasts. I have premium but I can't download them, it's not a problem with loading, the button is literally not there, I can only share it? It's doing this on ...
Casual Listener
459 Views
1 replies
0 likes
PlanPremiumCountry DeviceHauwei Mate 20 ProOperating System Android Oreo My Question or IssueI created a local files playlist on my desktop(Mac). And I wish to play it on my mobile I can view the playlist and download it but I am unable to listen to ...
Plan Premium Country Device Hauwei Mate 20 Pro Operating System Android Oreo My Question or Issue I created a local files playlist on my desktop(Mac). And I...
Spotify Legend
366 Views
1 replies
0 likes
PlanFreeCountryGermany DeviceAsus Zenfone Zoom SOperating SystemAndroid 8.0.0 My Question or IssueWhen I select an Artist or an Album within the integrated Spotify in Android Auto playback totally behaves different than doing the same in the "normal"...
Plan Free Country Germany Device Asus Zenfone Zoom S Operating System Android 8.0.0 My Question or Issue When I select an Artist or an Album within the integrated Spotify in ...
326 Views
0 replies
0 likes
I try sharing music to instagram stories from xiaomi phone but doesn't work.I tryed log in from an iphone 10 & samsung note 9 and i had the choice of sharing music to IG stories.What's happening with Xiaomi?PlanFree/PremiumCountryGreeceDevice(Xiaomi ...
I try sharing music to instagram stories from xiaomi phone but doesn't work.I tryed log in from an iphone 10 & samsung note 9 and i had the choice of sharing music to IG stories.What's happening ...
Spotify Legend
1088 Views
1 replies
0 likes
PlanPremiumCountryCzech RepublicDeviceHUAWEI P10 liteOperating SystemAndroid 8 My Question or IssueAfter update for newest Spotify version (8.5.47.1006) the Spotify suddenly stops playing after approximately 10 minutes. This is really annoying!!I've ...
Plan Premium Country Czech Republic Device HUAWEI P10 lite Operating System Android 8 My Question or Issue After update for newest Spotify version (8.5.47.1006) the Spotify suddenly ...
Newbie
2081 Views
5 replies
1 likes
PlanPREMIUMCountryUSDeviceSAMSUNG GALAZY 7 EDGE 7 DELL PC)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan PREMIUM Country US Device SAMSUNG GALAZY 7 EDGE 7 DELL PC) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
9449 Views
1 replies
1 likes
Every month or so,spotify just starts downloading to my phone even though I have the setting to save to SD card. And then I have to re download all my music. Sometimes the option to save to SD card just doesn't exist anymore, and then it will randoml...
Every month or so,spotify just starts downloading to my phone even though I have the setting to save to SD card. And then I have to re download all my music. Sometimes the option to save to S...
Moderator
3016 Views
3 replies
1 likes
PlanPremiumCountryUKDeviceSamsung Galaxy 9Operating SystemAndroid 10 My Question or IssueWhen playing music on my phone it will randomly stop playing after roughly 10 minutes. The music I am trying to play is already downloaded, I do not have this pr...
Plan Premium Country UK Device Samsung Galaxy 9 Operating System Android 10 My Question or Issue When playing music on my phone it will randomly stop playing after roughly 10 minutes...
Moderator
13299 Views
4 replies
3 likes
PlanPremiumCountryNLDevice( Samsung Galaxy Note 10+)Operating System( Android Oreo) My Question or Issue The dislike button is missing from the app and only visible in the notification bar. When I play the music on my multiroom speakers the dislike b...
Plan Premium Country NL Device ( Samsung Galaxy Note 10+) Operating System ( Android Oreo) My Question or Issue The dislike button is missing from the app and only visi...
Moderator
448 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceZTE AXONOperating SystemAndroidMy Question or IssueHi all, I have a question regarding Spotify's volume normalisation, in regards to my own local files. Before spotify, I mainly used mp3gain to have all of my musi...
Plan Premium Country United States Device ZTE AXON Operating System Android My Question or Issue Hi all, I have a question regarding Spotify's volume normalisation, in regards to my...
2356 Views
0 replies
6 likes
PlanPremiumCountryUSDeviceNokia 6.2Operating SystemAndroid 9, February Security Patch I am able to sync local files to my Android phone (Nokia 6.2, Android 9, February security patch). The titles appear as white, and have the downloaded symbol next t...
Plan Premium Country US Device Nokia 6.2 Operating System Android 9, February Security Patch I am able to sync local files to my Android phone (Nokia 6.2, Android 9, February security...
Casual Listener
1485 Views
2 replies
0 likes
