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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210881 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210881 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561331 Views

78 replies

3 likes

  • 561331 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463130 Views

575 replies

39 likes

Account
Free
  • 463130 Views
  • 575 replies
  • 39 likes

Superuser Contribution Can't download Local Files onto Pixel 3

Hi! I'm having a problem where I can't download my playlist of 360 local files onto my phone so I can listen to them on the go. Whenever I try, it just puts a little exclamation mark with a circle around it under each song and says "Waiting To Downlo...

Regular

Hi! I'm having a problem where I can't download my playlist of 360 local files onto my phone so I can listen to them on the go. Whenever I try, it just puts a little exclamation mark with a circle ar...

Xenia

Spotify Legend

2395 Views

6 replies

0 likes

downloads
local files
Pixel 3
  • 2395 Views
  • 6 replies
  • 0 likes

Creating a Playlist: Bugs

Plan: PremiumCountry: Mexico DeviceMoto Z3 PlayOperating SystemAndroid 9 My Question or IssueWhen I'm creating a long playlist (more than 60h of playtime) I use to start adding songs by artist (alphabetically), and when I finish, I start playing my n...

Newbie

Plan: Premium Country: Mexico   Device Moto Z3 Play Operating System Android 9   My Question or Issue When I'm creating a long playlist (more than 60h of playtime) I use to start a...

782 Views

0 replies

0 likes

Android 10
bug
Bug Playlist
bugs
Issues
shuffle
troubles
  • 782 Views
  • 0 replies
  • 0 likes

Liked and albums didn't show up on my phone

PlanFree/PremiumCountryRussiaDevice(iPhone 6s,)Operating System(iOS 13.3.1, Windows 10 ) My Question or Issueafter transferring a track from apple music, my favorite songs and albums only appeared on my PC, but they are not in my phone. I don't want ...

Visitor

  Plan Free/Premium Country Russia Device (iPhone 6s,) Operating System (iOS 13.3.1, Windows 10 )   My Question or Issue after transferring a track from apple music, my favorite ...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Connect] Spotify Connect overriding device control

PlanPremiumCountryUnited StatesDeviceLG V35Operating SystemAndroid Oreo My Question or IssueHey knowledgeable lads, Recently I've been having issues with Spotify Connect on my Android device. I use it mostly to play Spotify over my Amazon Echo (first...

Visitor

Plan Premium Country United States Device LG V35 Operating System Android Oreo   My Question or Issue Hey knowledgeable lads,   Recently I've been having issues with Spotif...

Ivan

Spotify Legend

1074 Views

1 replies

0 likes

  • 1074 Views
  • 1 replies
  • 0 likes

Solved!! Autoplay won't work

PlanPremiumCountryIrelandDeviceSamsung Galaxy A40Operating SystemAndroid For the entire time sinse I downloaded it my autoplay feature will simply not work. I have checked on multiple occasions and turned it on & off but I have no success.Any help or...

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy A40 Operating System Android   For the entire time sinse I downloaded it my autoplay feature will simply not work. I have checked on m...

AdamDamon

Community Legend

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Solved!! Mail

СтранаRussian устройствоSamsung Galaxy a50 Операционная системаAndroid 10 Мой вопрос или проблемаwhen you try to register, you receive a message that the email address is not valid and you need to email.com however, I tried to register using: gmail.c...

Regular

  Страна Russian  устройство Samsung Galaxy a50 Операционная система Android 10   Мой вопрос или проблема when you try to register, you receive a message that the email addre...

Slander82

Regular

797 Views

1 replies

0 likes

  • 797 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Connect

СтранаRussian устройствоSamsung Galaxy a50 Операционная системаAndroid 10 Мой вопрос или проблемаwhen you try to log in to the app, it says that there is no Internet connection, tried to log in using wifi, mobile Internet, and using VPN, nothing help...

Regular

Страна Russian устройство Samsung Galaxy a50 Операционная система Android 10   Мой вопрос или проблема when you try to log in to the app, it says that there is no Internet connection, ...

Slander82

Regular

1648 Views

6 replies

0 likes

  • 1648 Views
  • 6 replies
  • 0 likes

Plays on car stereo then reverts to phone

Plan Premium Country AustriaMoto G7 Plus XT1965-3Android 10 QPWS30.61.21.11 security patch level 1 June 2020Spotify 8.5.66.1002Connected to a brand new out of box Kenwood DMX7017DABS Mechless Android Auto compatible double din head unit via brand new...

Visitor

Plan Premium Country Austria Moto G7 Plus XT1965-3 Android 10 QPWS30.61.21.11 security patch level 1 June 2020 Spotify 8.5.66.1002 Connected to a brand new out of box Kenwood DMX7017DAB...

602 Views

0 replies

1 likes

Android Auto.
Kenwood
  • 602 Views
  • 0 replies
  • 1 likes

Superuser Contribution Moving Section Visual Bug

Plan PremiumAustralia DevicePixel 4XLOperating SystemAndroid 10 My Question or IssueI found a weird visual bug that pushes down the Made For You section when scrolling through the carousel above it (images attached).

Newbie

Plan Premium Australia   Device Pixel 4XL Operating System Android 10   My Question or Issue I found a weird visual bug that pushes down the Made For You section when scrollin...

Ivan

Spotify Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Volume cannot be set for connected devices

PlanPremiumCountryGermany DeviceHuawei P30 Pro Operating SystemAndroid 10EMUI 10.1.0 My Question or IssueIf I connect to a other device in the network (does not matter if I connect to my Alexas or to my Soundbar it will not allow me most of the time ...

Visitor

Plan Premium Country Germany  Device Huawei P30 Pro    Operating System Android 10 EMUI 10.1.0    My Question or Issue If I connect to a other device in the netwo...

564 Views

0 replies

0 likes

Android
bug
Connected Device
huawei
network
p30 pro
volume
  • 564 Views
  • 0 replies
  • 0 likes

Solved!! Problem About Artist Page

PlanPremiumCountryTurkeyDeviceXperia XA UltraOperating SystemAndroid 7.0 My Question or IssueWhen I try to open an artist page or album page the mobile application of the Spotify stops working. I can't open of any artist page. What should I do for so...

Casual Listener

Plan Premium Country Turkey Device Xperia XA Ultra Operating System Android 7.0   My Question or Issue When I try to open an artist page or album page the mobile application of the Spo...

Billy-J

Spotify Star

871 Views

3 replies

0 likes

  • 871 Views
  • 3 replies
  • 0 likes

Pixel 2 - Spotify is trying to play

PlanPremiumCountryThe NetherlandsDevicePixel 2Operating SystemAndroid 10 My Question or IssueHi, I'm still getting a random notification that spotify is trying to play... I've seen that the issue officially has been resolved but it seems not for ever...

Casual Listener

  Plan Premium Country The Netherlands Device Pixel 2 Operating System Android 10   My Question or Issue Hi,  I'm still getting a random notification that spotify is trying...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Queue can't be seen or edited

PlanPremiumCountryUKDeviceSamsung Galaxy S20+ Operating SystemAndroid 10 My Question or IssueVery weirdly, since moving from an S9+ to an S20+, the queue option has greyed out. I have tried uninstalling and reinstalling, a clean uninstall and deletio...

Newbie

Plan Premium Country UK Device Samsung Galaxy S20+   Operating System Android 10   My Question or Issue Very weirdly, since moving from an S9+ to an S20+, the queue option h...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Something went wrong message

PlanPremiumCountryUKDeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueWhen I'm offline on some not all albums I get the error message, the album is downloaded and I've tried to log out and in again but nothing works, any ideas?

Newbie

Plan Premium Country UK DeviceSamsung Galaxy 7 Operating System Android    My Question or Issue When I'm offline on some not all albums I get the error message, the album is downlo...

Ivan

Spotify Legend

1436 Views

1 replies

0 likes

  • 1436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Scroll Behavior Buggy

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid 9 My Question or IssueWhen I try to scroll in my albums / artists, whatever I touch on the screen is selected immediately. The effect is I cannot scroll down because when I touch anything, wha...

Casual Listener

Plan Premium Country USA Device Moto G6 Operating System Android 9   My Question or Issue When I try to scroll in my albums / artists, whatever I touch on the screen is selected immedi...

Peter

Spotify Legend

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Can't open "most popular" playlist on an artist's profile

PlanFreeCountryItalyDeviceHuawei PSmartOperating SystemAndroid 9.1.0 My Question or IssueI've been having this problem for a while now. When I go to an artist's profile and tap on the playlist "most popular" (I don't know if that's the right name, I ...

Visitor

Plan Free Country Italy Device Huawei PSmart Operating System Android 9.1.0   My Question or Issue I've been having this problem for a while now. When I go to an artist's profile and t...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

Suggested songs and previous button

Macbook pro / CatalinaPremium Hello~ I'm not sure if it's a bug, but when Spotify is playing suggested songs after an album/playlist/whatever, the previous song button fail to go to... previous song. It just reset the song even if I press it multiple...

Newbie

Macbook pro / Catalina Premium   Hello~  I'm not sure if it's a bug, but when Spotify is playing suggested songs after an album/playlist/whatever, the previous song button fail to go to...

952 Views

0 replies

0 likes

history
previous
suggested songs
  • 952 Views
  • 0 replies
  • 0 likes

Liked songs gone+artists impossible to open

Hi. Since 15.07 my mobile app crashes when I try to open any artist. My liked songs are gone. When I click on liked, the app says that it will show any liked song when I start liking songs - seems like it doesn't acknowledge any of my liked songs wha...

Regular

Hi. Since 15.07 my mobile app crashes when I try to open any artist. My liked songs are gone. When I click on liked, the app says that it will show any liked song when I start liking songs - seems li...

SoundShots

Composer

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

Spotify PC doesn't show my Liked Songs despite clear installs and cache clears.

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or Issue As the title suggests, Spotify PC doesn't show my Liked Songs despite clear installs and cache clears. I've tried a bunch of things and none of it worked. Spotify app wor...

Regular

  Plan Premium Country Turkey Device PC Operating System Windows 10   My Question or Issue   As the title suggests, Spotify PC doesn't show my Liked Songs despite clear ins...

Billy-J

Spotify Star

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Can't find the Equalizer.

PlanFree CountryGermany DeviceHuawei P8 Lite 2017 Operating SystemAndroid 8 My Question or IssueI can't find the Equalizer that should be under "Soundqualität" (=Sound quality), also I wasn't able to find it anywhere else. Is there even one still exi...

Regular

Plan Free   Country Germany   Device Huawei P8 Lite 2017  Operating System Android 8   My Question or Issue I can't find the Equalizer that should be under "Soundquali...

Billy-J

Spotify Star

3839 Views

5 replies

0 likes

  • 3839 Views
  • 5 replies
  • 0 likes