Announcements
We’re aware of some issues right now and are checking them out! We'll keep you posted here.

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196197 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196197 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537994 Views

78 replies

3 likes

  • 537994 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444099 Views

565 replies

37 likes

Account
Free
  • 444099 Views
  • 565 replies
  • 37 likes

Superuser Contribution Playlist Song Suggestions Stuck on One Artist or Unrelated to Playlist

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid 10, Samsung One UI 2.0 My Question or IssueI created a playlist of songs and I already knew what most of the songs on it were going to be, but I added some songs through t...

Newbie

Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android 10, Samsung One UI 2.0   My Question or Issue I created a playlist of songs and I already knew wha...

Elena

Moderator

1475 Views

1 replies

0 likes

Recommended Songs
Suggesting Songs
  • 1475 Views
  • 1 replies
  • 0 likes

Wrong song is playing

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueWhen I play the song "Running Away" by Hoobastank from the album "Hoobstank for the Oregon Trail Generation" The song "Tribute" by Tenacious D plays ins...

Regular

Plan Premium Country Australia Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue When I play the song "Running Away" by Hoobastank from the album "Hoobstank ...

jordenluke

Visitor

974 Views

2 replies

3 likes

  • 974 Views
  • 2 replies
  • 3 likes

Bad Russian font weight

After recent update (ver. 66) Russian symbols are displayed with incorrect weight across the app. It is most noticable when a string contains both Latin and Cyrillic symbols. Cyrillic symbols have normal weight where bold weight is expected. This loo...

Visitor

After recent update (ver. 66) Russian symbols are displayed with incorrect weight across the app. It is most noticable when a string contains both Latin and Cyrillic symbols.    Cyrillic ...

911 Views

0 replies

3 likes

Android
Android 10
font
  • 911 Views
  • 0 replies
  • 3 likes

Ошибка в исполнителях

Русскоязычный исполнитель "AGNI" (автор песни "Ирландский кофе") смешался с другим исполнителем "Agni" 

Newbie

Русскоязычный исполнитель "AGNI" (автор песни "Ирландский кофе") смешался с другим исполнителем "Agni"  

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Album list not working when offline

PremiumAndroid Oreo Since the latest update in offline mode the album list is always sorted by 'Recently added' no matter which sorting option I select. When I click on an album I get the not so very helpful error message "Something went wrong".It on...

Music Fan

Premium Android Oreo   Since the latest update  in offline mode the album list is always sorted by 'Recently added' no matter which sorting option I select. When I click on an album...

Donkeydong5000

Casual Listener

3002 Views

7 replies

2 likes

  • 3002 Views
  • 7 replies
  • 2 likes

Headphones button triple click issue Android

None of the below information is requireDeviceRedmi 4AOperating SystemAndroid Nougat My Question or IssueTriple click of earphones control button doesn't go to previous track anymore. This seems to have happened since an Android update, cause it trou...

Newbie

None of the below information is require Device Redmi 4A Operating System Android Nougat   My Question or Issue Triple click of earphones control button doesn't go to previous track anymo...

JariKool

Visitor

4054 Views

1 replies

0 likes

  • 4054 Views
  • 1 replies
  • 0 likes

Pirated Spotify APKs

Hey. I'm not sure if I'm posting this in the right place, but I'm curious about one thing. Is Spotify still banning and sending warnings to users who use pirated/modded Spotify premium apks in 2020? I'm a premium user, but I'm curious because I know ...

Casual Listener

Hey.   I'm not sure if I'm posting this in the right place, but I'm curious about one thing.   Is Spotify still banning and sending warnings to users who use pirated/modded Spotify prem...

1428 Views

0 replies

1 likes

  • 1428 Views
  • 0 replies
  • 1 likes

Shows no more there in category podcast

Hello, I always have the Error Message "irgendetwas ist schiefgelaufe" when i try to select Shows in Podcasts. The problem consist since a few weeks. Have tried to Log in and Out ans also so Install the App nee on my redmi Note 7.

Visitor

  Hello,  I always have the Error Message "irgendetwas ist schiefgelaufe" when i try to select Shows in Podcasts. The problem consist since a few weeks.  Have tried to Log in and Out...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloaded songs/albums and Liked Songs Playlist

PlanPremiumCountryAustraliaDeviceLG V20Operating SystemAndroid 8.0.0Spotify Version8.5.64.1046 My Question or IssueNewer downloaded songs or albums no longer appear on the Liked Songs play list. Has this functionality been removed?

Regular

Plan Premium Country Australia Device LG V20 Operating System Android 8.0.0 Spotify Version 8.5.64.1046   My Question or Issue Newer downloaded songs or albums no longer appear on th...

AlejoVillegas

Regular

1189 Views

5 replies

0 likes

  • 1189 Views
  • 5 replies
  • 0 likes

[Android] Recently Played section resets to the same one artist every day.

PlanPremiumCountryIndiaDevice(Samsung Galaxy M21, Macbook Air 2019)Operating System(Android 10, MacOS Mojave) My Question or IssueMy Recently Played section seems to reset every day, on both Android app and MacOS app, to the same one artist. Attached...

Visitor

Plan Premium Country India Device (Samsung Galaxy M21, Macbook Air 2019) Operating System (Android 10, MacOS Mojave)   My Question or Issue My Recently Played section seems to reset ev...

473 Views

0 replies

0 likes

Android 10
macOS Mojave
  • 473 Views
  • 0 replies
  • 0 likes

Solved!! How do I allow an artist to play?

PlanPremiumCountryTurkeyDeviceXiaomi Redmi Note 7, 2019Operating SystemAndroid 11 My Question or IssueSomehow I blocked an artist on the app, don't know when and now, even though the artist is not blocked anymore, I can NOT play any of her songs. The...

Casual Listener

  Plan Premium Country Turkey Device Xiaomi Redmi Note 7, 2019 Operating System Android 11   My Question or Issue Somehow I blocked an artist on the app, don't know when and now,...

Emilia_8

Community Legend

3460 Views

3 replies

1 likes

  • 3460 Views
  • 3 replies
  • 1 likes

Shuffle option is not active for the song radios

PlanPremiumCountryCanadaDeviceSamsung Galaxy 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Premium Country Canada Device Samsung Galaxy 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Android airpods

None of PlanFreeCountryNetherlandsDevice(Samsung galaxy j6 2017Operating SystemAndroid 10 samsung one ui 2.0 My Question or IssueCan you share you music with 2 airpods for samsung? Apple can do it. Can samsung it do also?

Visitor

None of  Plan Free Country Netherlands Device (Samsung galaxy j6 2017 Operating System Android 10 samsung one ui 2.0   My Question or Issue Can you share you music with 2 airpods...

Billy-J

Spotify Star

734 Views

1 replies

0 likes

  • 734 Views
  • 1 replies
  • 0 likes

Robert Johnson songs wont play, either in playlists or by themselves. Even the ones I've downloaded.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto doesn't work when Spotify is in offline mode

None of the below information PlanPremiumCountryNLDeviceSamsung Galaxy S9 My Question or IssueI am using Android Auto in combination with Spotify. Since the last update I am not able to manage Spotify with A.A. when Spotify is in offline mode. When u...

Music Fan

None of the below information  Plan Premium Country NL Device Samsung Galaxy S9   My Question or Issue I am using Android Auto in combination with Spotify. Since the last update I ...

116957421

Newbie

2423 Views

6 replies

0 likes

  • 2423 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution App crashes when searching for composer

PlanPremiumCountryPolandDevice(Samsung Galaxy 8+)Operating System(Android) My Question or IssueApp crashes when searching for composer and composed songs. Restart and full reinstall does not help.

Casual Listener

Plan Premium Country Poland Device (Samsung Galaxy 8+) Operating System (Android)   My Question or Issue App crashes when searching for composer and composed songs. Restart and full re...

Bikus

Casual Listener

1651 Views

3 replies

0 likes

  • 1651 Views
  • 3 replies
  • 0 likes

Liked songs not appeafing on playlist

PlanPremiumCountryUSADeviceSamsung Galaxy 10Operating System Android My Question or IssueI have spent a few weeks listening to radio stations to get new music, and I've been liking songs to save them. I just went to the Liked From Radio playlist and ...

Visitor

  Plan Premium Country USA Device Samsung Galaxy 10 Operating System  Android   My Question or Issue I have spent a few weeks listening to radio stations to get new music, a...

HushMetkimTheKe

Visitor

418 Views

1 replies

1 likes

  • 418 Views
  • 1 replies
  • 1 likes

Spotify crashes whenever i get a notification

this have been happening weeks ago, I've updated the app every time so often but it doesn't stops. I've noticed it happens whenever the notification sound in my phone rings. PlanFreeCountryMexicoDevicexiaomi mi A2 liteOperating SystemAndroid 10 My Qu...

Casual Listener

this have been happening weeks ago, I've updated the app every time so often but it doesn't stops. I've noticed it happens whenever the notification sound in my phone rings.   Plan Free Coun...

655 Views

0 replies

2 likes

  • 655 Views
  • 0 replies
  • 2 likes

Haven't radio section and font section for Cyrillic. Нет раздела радио и шрифта на русские буквы.

Hello. Help solve the problem. The Spotify app on Android 10 on the latest version does not have font for russian letters and radio section. But the font was on the previous version of the app. What to do?Привет. Помогите решить проблему. Приложение ...

Visitor

Hello. Help solve the problem. The Spotify app on Android 10 on the latest version does not have font for russian letters and radio section. But the font was on the previous version of the app. What ...

867 Views

0 replies

2 likes

Social & Random
  • 867 Views
  • 0 replies
  • 2 likes