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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Some tracks get randomly unavailable and can only be played manually, which means auto play and shuffle don't work with those songs. It happens in a matter of days after they get downloaded into the phone.
Some tracks get randomly unavailable and can only be played manually, which means auto play and shuffle don't work with those songs. It happens in a matter of days after they get downloaded i...
Spotify Legend
391 Views
1 replies
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PlanPremiumCountryFranceDeviceGalaxy S7 + PCOperating SystemAndroid 8.0 + Win 10 My Question or IssueHello,I'm living in France but am only interested in podcasts in English.I set my interface language in English.The problem is, when I want to browse...
Plan Premium Country France Device Galaxy S7 + PC Operating System Android 8.0 + Win 10 My Question or Issue Hello, I'm living in France but am only interested in podcasts in Englis...
Spotify Legend
356 Views
1 replies
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PlanPremiumCountry USA DeviceSamsung Galaxy 8+ Issue: After factory restarting my android device I was no longer able to control the volume on my bluetooth device with my phone. I could only turn the volume off and on, and when i turned it on it was ...
Plan Premium Country USA Device Samsung Galaxy 8+ Issue: After factory restarting my android device I was no longer able to control the volume on my bluetooth ...
1908 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceumidigi a5 proOperating SystemAndroid My Question or IssueWhen trying to click to add to playlist/queue/share it crashes every time. Also when I click on certain podcasts (pod save America)
Plan Premium Country Canada Device umidigi a5 pro Operating System Android My Question or Issue When trying to click to add to playlist/queue/share it crashes every time. Also when I...
Spotify Legend
477 Views
1 replies
2 likes
Some time ago, when I searched for a song, and then played one from results, when it ended next song from search results played.This was great for comparing covers, for example.Now, since at least a month, playback stops after first song.How can I ma...
Some time ago, when I searched for a song, and then played one from results, when it ended next song from search results played. This was great for comparing covers, for example. Now, since at leas...
Visitor
51712 Views
33 replies
14 likes
PlanPremium CountryCanadaDevicePixel 3Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTrying to find a way to disable lyrics while playing music. I don't mind using data to stream music, but I don't want to waste it on lyr...
Plan Premium Country Canada Device Pixel 3 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Trying to find a way to disable lyrics while pla...
Casual Listener
15931 Views
26 replies
25 likes
The app shows offline when I´m connected with mobile data, tried also the web app and neither of them work. It doesn´t work. I've tried:-reinstall app-erasing cache- reconfiguring APN-activating mobile data for the app-enabling mobile data for the ap...
The app shows offline when I´m connected with mobile data, tried also the web app and neither of them work. It doesn´t work. I've tried: -reinstall app -erasing cache - reconfiguring APN -activat...
Spotify Legend
433 Views
1 replies
0 likes
My Question or IssueWhen trying to use the Spotify app on my Sony Smart TV: leaving the app open for any extended period of time (over 3-5 minutes) will cause the app to freeze. Music still plays in the background but the screen is unresponsive and o...
My Question or Issue When trying to use the Spotify app on my Sony Smart TV: leaving the app open for any extended period of time (over 3-5 minutes) will cause the app to freeze. Music still plays i...
Regular
4523 Views
6 replies
3 likes
Family PlanPremiumUK/Lithuania Google Pixel 2XL, Pixel 3 and Pixel 3A Been having this issue for ages now. Some updates made it better, some reverted to where it is right now. All of my family devices exhibit it in both homes with a variety of Chrome...
Family Plan Premium UK/Lithuania Google Pixel 2XL, Pixel 3 and Pixel 3A Been having this issue for ages now. Some updates made it better, some reverted to where it is righ...
Music Fan
562 Views
2 replies
0 likes
PlanPremiumCountryCanadaDeviceLG V30Operating SystemAndroid My Question or IssueTwice in the past week I have been greeted by unwelcomed ads and surveys when I opened the app. Why am I getting harassed when I open the app? How do I stop this?
Plan Premium Country Canada Device LG V30 Operating System Android My Question or Issue Twice in the past week I have been greeted by unwelcomed ads and surveys when I opened...
Music Fan
911 Views
2 replies
0 likes
PlanPremiumCountryUSDevicePixel2XLOperating SystemAndroidMy Question or IssueDoes deleting a playlist delete the downloaded songs on the playlist? If not, how can I delete songs no longer on a playlist?
Plan Premium Country US Device Pixel2XL Operating System Android My Question or Issue Does deleting a playlist delete the downloaded songs on the playlist? If not, how can I delete songs no ...
Moderator
513 Views
1 replies
0 likes
Solved!
Solved!
246 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueMy problem is that every time I open up my app, and log in, the app immediately crashes. I have uninstalled, I have cleared data and cache, and I have reset my phon...
Plan Premium Country US Device Samsung Galaxy 9 Operating System Android My Question or Issue My problem is that every time I open up my app, and log in, the app immediately crashes....
Casual Listener
1930 Views
3 replies
0 likes
Hello, Cannot find a solution but it anoys me badlySince a few weeks the spotify app cracks, distorts and blips while playing music. Tried reinstalling app, no luck. No problem with other apps like radio or youtube or tv... only spotify. Someone... H...
Hello, Cannot find a solution but it anoys me badly Since a few weeks the spotify app cracks, distorts and blips while playing music. Tried reinstalling app, no luck. No problem with o...
Casual Listener
608 Views
1 replies
0 likes
PlanPremiumCountryU.SDeviceGalaxy 9Operating SystemAndroid 10 My Question or IssueRecently my spotify app updated and I notice when I use the recently played artist feature ( which I use constantly), it now opens the artist page instead of the music ...
Plan Premium Country U.S Device Galaxy 9 Operating System Android 10 My Question or Issue Recently my spotify app updated and I notice when I use the recently played artist feature (...
Spotify Legend
1823 Views
1 replies
0 likes
When it either finsihes or is skipped it jumps 5 tracksPlanPremiumCountryHungaryDeviceSamsing Galaxy S10Operating System(Android 10, OneUIMy Question or Issue
When it either finsihes or is skipped it jumps 5 tracks Plan Premium Country Hungary Device Samsing Galaxy S10 Operating System (Android 10, OneUI My Question or Issue
Spotify Legend
505 Views
1 replies
0 likes
PlanFree/PremiumCountryUkDeviceOne plus 6tOperating SystemAndroid 10 My Question or IssueWhy is the Spotify integration with BMW iDrive so unreliable and broken and does not work 90% of the time. Is this feature supposed to be working or is a known i...
Plan Free/Premium Country Uk Device One plus 6t Operating System Android 10 My Question or Issue Why is the Spotify integration with BMW iDrive so unreliable and broken and d...
Spotify Legend
1054 Views
3 replies
0 likes
PlanPremiumCountryBrazil DeviceASUS Zenfone 3MAXOperating SystemAndroid Nougat Recently, my app started to interrupt the music playing after 9 seconds elapsed. I saw some similar issues, but the solutions is always a restart the device or clean reins...
Plan Premium Country Brazil Device ASUS Zenfone 3MAX Operating System Android Nougat Recently, my app started to interrupt the music playing after 9 seconds elapsed. ...
Regular
961 Views
2 replies
0 likes
PlanPremiumCountryUS My Question or IssueI'm trying to log in on my phone, but for whatever reason, it stays stuck on the login screen. It doesn't matter what button on the screen that I press, it doesn't do anything. I've tried reinstalling the app ...
Plan Premium Country US My Question or Issue I'm trying to log in on my phone, but for whatever reason, it stays stuck on the login screen. It doesn't matter what button on the screen th...
Spotify Legend
12363 Views
13 replies
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PlanPremiumCountryUSDeviceSamsung Galaxy 10+Operating SystemLatest AndroidMy Question or IssueI am on the latest android version with a Samsung Galaxy 10+. I recently purchased the Sony WH 1000XM3 headphones and Spotify started crashing when using ce...
Plan Premium Country US Device Samsung Galaxy 10+ Operating System Latest Android My Question or Issue I am on the latest android version with a Samsung Galaxy 10+. I recently purchased the ...
831 Views
0 replies
1 likes
