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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

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  • 0 replies
  • 4 likes

Superuser Contribution Spotify keeps playing the same queue

I have got this problem for a couple of weeks now. My Spotify keeps playing the same 8 or 9 songs I queued weeks ago. I have deleted the queue so many times and even played the full queue several times but after I restart Spotify again, the same queu...

  • Casual Listener
  • I have got this problem for a couple of weeks now. My Spotify keeps playing the same 8 or 9 songs I queued weeks ago. I have deleted the queue so many times and even played the full queue several tim...
  • 1chord
  • Newbie
  • 3572 Views
  • 4 replies
  • 1 likes
  • 3572 Views
  • 4 replies
  • 1 likes

Solved!! Podcasts won't play!

For the past week every time I go on to listen to a podcast it won't play. I'll press on it and it appears as though it is about to play but then Spotify just closes itself. Bizarrely, music plays as normal. It does this for every podcast I listen to...

  • Casual Listener
  • For the past week every time I go on to listen to a podcast it won't play. I'll press on it and it appears as though it is about to play but then Spotify just closes itself. Bizarrely, music plays as...
  • CSP1993
  • Casual Listener
  • 5064 Views
  • 4 replies
  • 2 likes
  • 5064 Views
  • 4 replies
  • 2 likes

Deleted Thread - Zero Help - Frustrated

Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff on these forums. Issue 1: I'm running into constant ...

  • Regular
  • Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff o...
  • 346 Views
  • 0 replies
  • 2 likes
  • 346 Views
  • 0 replies
  • 2 likes

Repeat Issues with Queue and Continuous "Radio" After Queue Expires

Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff on these forums. Issue 1: I'm running into constant ...

  • Regular
  • Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff o...
  • 191 Views
  • 0 replies
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  • 191 Views
  • 0 replies
  • 0 likes

Add files on mobile

PlanPremiumCountryGermanyDeviceHuawei p30liteOperating SystemAndroid 10 My Question or Issue How do I add music Files I have already stored on my phone?

  • Roadie
  •   Plan Premium Country Germany Device Huawei p30lite Operating System Android 10   My Question or Issue   How do I add music Files I have already stored on my phone?  
  • 406 Views
  • 0 replies
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  • 406 Views
  • 0 replies
  • 0 likes

Superuser Contribution Casting to Google Home Speaker Group, Android app stops running in background after 3-5 minutes

PlanPremium CountryUSA DeviceGoogle Pixel 2Google Home (original)Google Home mini (1st gen) Operating SystemAndroid 10 - April 5th 2020 security patch My Question or IssueUsing Spotify Connect to cast music to a Google Home speaker group, I am able t...

  • Casual Listener
  • Plan Premium   Country USA   Device Google Pixel 2 Google Home (original) Google Home mini (1st gen)   Operating System Android 10 - April 5th 2020 security patch   ...
  • st4hli
  • Newbie
  • 3622 Views
  • 3 replies
  • 3 likes
  • Chromecast Android
    Google Home
    Google Home Mini
    Pixel 2
  • 3622 Views
  • 3 replies
  • 3 likes

Superuser Contribution White dot in the song slider missing

PlanPremiumCountryBrazilDeviceLenovo Vibe K5Operating System Android 6.0.1 My Question or Issue After some updates, that little dot which helps sliding the bar and choosing the part you like on the music, doesn't show anymore, I already reinstalled, ...

Screenshot_20200623-161831.png
  • Casual Listener
  • Plan Premium Country Brazil Device Lenovo Vibe K5 Operating System  Android 6.0.1    My Question or Issue  After some updates, that little dot which helps sliding the ba...
  • Tyrant2612
  • Casual Listener
  • 1077 Views
  • 2 replies
  • 0 likes
  • 1077 Views
  • 2 replies
  • 0 likes

Device connect

my laptop and my mobile doesn't connect with each other...if i play a song on mobile i find my laptop doesn't catch it and reverse..i have tried many solutions as reinstall the app on both of them and changing to google dns and it doesn't work either...

  • Casual Listener
  • my laptop and my mobile doesn't connect with each other...if i play a song on mobile i find my laptop doesn't catch it and reverse..i have tried many solutions as reinstall the app on both of them an...
  • 327 Views
  • 0 replies
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  • 327 Views
  • 0 replies
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Superuser Contribution Add more songs button playlist missing

PlanPremium CountryBelgium Operating SystemAndroid My Question or IssueWhen I want to create a new playlist or add more songs to an existing playlist, I can only see my most recent liked songs. The '+' symbol is gone, to see more of my liked songs to...

  • Casual Listener
  •   Plan Premium   Country Belgium   Operating System Android   My Question or Issue When I want to create a new playlist or add more songs to an existing playlist, I can...
  • Ivan
  • Spotify Legend
  • 1928 Views
  • 3 replies
  • 0 likes
  • 1928 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Transaction failed but money was deducted

PlanFreeCountryIndiaDeviceRedmi note 8 proOperating SystemAndroid My Question or IssueI tried to upgrade to one month premium of 119 rs/month using my Airtel debit card but it said transaction failed. Money has been deducted and no refund has been in...

  • Casual Listener
  •   Plan Free Country India Device Redmi note 8 pro Operating System Android   My Question or Issue I tried to upgrade to one month premium of 119 rs/month using my Airtel debit ca...
  • Mario
  • Spotify Legend
  • 563 Views
  • 3 replies
  • 0 likes
  • 563 Views
  • 3 replies
  • 0 likes

Superuser Contribution Issues login in offline mode

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid 8.8 Before Spotify upgraded I did not have an issue logging in w...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Samsung Galaxy S7 Operating System Andr...
  • Ivan
  • Spotify Legend
  • 493 Views
  • 1 replies
  • 0 likes
  • Android
    galaxy s7
    Login
  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moving songs from "Next from" to "Queue" causes track text to freeze on screen

PlanPremiumCountryUKDeviceOnePlus 7T ProOperating SystemOxygen OS 10.0.9 My Question or IssueFor some reason when I shuffle a playlist and drag a song from the list into my "Queue", the song title and artist text of the song I'm dragging duplicates, ...

  • Casual Listener
  • Plan Premium Country UK Device OnePlus 7T Pro Operating System Oxygen OS 10.0.9   My Question or Issue For some reason when I shuffle a playlist and drag a song from the list into my ...
  • Mario
  • Spotify Legend
  • 602 Views
  • 4 replies
  • 0 likes
  • 602 Views
  • 4 replies
  • 0 likes

Superuser Contribution Albums Won't Play

(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can no longer listen to my downloaded albums offline while using Spotify Premium. I have no issues with my playlists, only the albums. When I try to play an album, I get a message saying "...

  • Casual Listener
  •   (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can no longer listen to my downloaded albums offline while using Spotify Premium.  I have no issues with my ...
  • ghook9
  • Casual Listener
  • 643 Views
  • 2 replies
  • 0 likes
  • 643 Views
  • 2 replies
  • 0 likes

Superuser Contribution I don't listen to "The Journal" or "The Daily" podcasts

PlanPremiumCountryUSADeviceSamsung Note 8, Windows PCOperating SystemAndroid, Windows My Question or IssueI honestly don't think I have ever listened to a minute of either of these shows but they are listed as my "Top Podcasts" and they are taking up...

Screenshot_20200622-200907_Spotify.jpg Screenshot_20200622-200910_Spotify.jpg
  • Music Fan
  • Plan Premium Country USA Device Samsung Note 8, Windows PC Operating System Android, Windows   My Question or Issue I honestly don't think I have ever listened to a minute of either of...
  • FuriousStyles1
  • Music Fan
  • 525 Views
  • 2 replies
  • 0 likes
  • 525 Views
  • 2 replies
  • 0 likes

Spotify keeps disconnecting after 30-50 seconds when casting via Google Chrome

PlanPremiumCountryNLDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify keeps disconnecting after 30-50 seconds when casting via Google Chrome. I've reinstalled Spotify after deleting all data first and that helps only once...

  • Visitor
  •   Plan Premium Country NL Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify keeps disconnecting after 30-50 seconds when casting via Google Chr...
  • pcope
  • Regular
  • 1588 Views
  • 5 replies
  • 13 likes
  • 1588 Views
  • 5 replies
  • 13 likes

Superuser Contribution Android app crashes when I try to listen to podcasts

PlanFreeCountrySouth AfricaDeviceHuawei Mate 9Operating SystemAndroid 9 My Question or IssueApp crashes when I try to listen to podcasts. Regardless of downloaded or streaming episode, regardless of length, every podcast episode on every show crashes...

  • Casual Listener
  • Plan Free Country South Africa Device Huawei Mate 9 Operating System Android 9   My Question or Issue App crashes when I try to listen to podcasts.  Regardless of downloaded or s...
  • Marelise
  • Casual Listener
  • 855 Views
  • 4 replies
  • 0 likes
  • Spotify
  • 855 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Mobile on Android crashes when playing local files

PlanPremiumCountryUSADeviceMoto E4Operating SystemAndroid 7.1.1 My Question or IssueSince Wednesday of last week I've been having problems with Spotify crashing when it attempts to play my local files. No updates are available for my phone or Spotify...

  • Casual Listener
  • Plan Premium Country USA Device Moto E4 Operating System Android 7.1.1   My Question or Issue Since Wednesday of last week I've been having problems with Spotify crashing when it attem...
  • z_d478y-509g8
  • Casual Listener
  • 1024 Views
  • 3 replies
  • 2 likes
  • 1024 Views
  • 3 replies
  • 2 likes

Superuser Contribution Bring back artists playlists

I don’t know why the mobile app version of Spotify has removed the artist playlists with songs liked by that artist. Now instead of being able to listen to a specific set of songs that I’ve liked by an artist, I am brought to that artists page. I thi...

  • Visitor
  • I don’t know why the mobile app version of Spotify has removed the artist playlists with songs liked by that artist.  Now instead of being able to listen to a specific set of songs that I’ve lik...
  • Peter
  • Spotify Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • Mobile
  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Podcast] Search for episode from the podcasts I follow

Hi, guys! Do you know if somehow I can search for episode from the podcasts I follow? I have idea which keyword can work it out, but I've subscribed to a lot of podcasts and I can't find what I'm looking for. Thank you for the help!

  • Gig Goer
  • Hi, guys!   Do you know if somehow I can search for episode from the podcasts I follow? I have idea which keyword can work it out, but I've subscribed to a lot of podcasts and I can't find wha...
  • Elena
  • Moderator
  • 999 Views
  • 1 replies
  • 0 likes
  • Podcast Episides
    Podcasts
  • 999 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums will not load

PlanPremiumCountryGermanyDeviceXiaomi MI9T ProOperating SystemMIUI 11.0.6 My Question or Issue I can search for Albums but if i click on an Album the Songs will not Load (in some cases they show up after 5-10 Minutes) Wifi and Mobile data behaves the...

Screenshot_2020-06-23-10-32-51-331_com.spotify.music.jpg
  • Visitor
  •   Plan Premium Country Germany Device Xiaomi MI9T Pro Operating System MIUI 11.0.6   My Question or Issue   I can search for Albums but if i click on an Album the Songs wil...
  • Peter
  • Spotify Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes