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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839246 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839246 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13596 Views
  • 1 replies
  • 0 likes
  • 13596 Views
  • 1 replies
  • 0 likes

Can't control volume for bluetooth devices

Hello, I have a Samsung Galaxy S8 with a Spotify Premium account and until yesterday I was able to connect to bluetooth devices and adjust the volume of the music via the volume buttons on the phone. Overnight, it looks like Spotify updated and now I...

  • Newbie
  • Hello,   I have a Samsung Galaxy S8 with a Spotify Premium account and until yesterday I was able to connect to bluetooth devices and adjust the volume of the music via the volume buttons on t...
  • 570 Views
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  • settings
  • 570 Views
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Discover weekly is not there

PlanPremiumCountryIndiaDeviceOnePlus 5Operating SystemAndroid Pie My Question or IssueIt's been 3 months since i am using Spotify. I didn't get any weekly playlist yet. I listen music on Spotify almost daily. And on daily mixes even after disliking s...

  • Regular
  • Plan Premium Country India Device OnePlus 5 Operating System Android Pie   My Question or Issue It's been 3 months since i am using Spotify. I didn't get any weekly playlist yet. I lis...
  • 142 Views
  • 0 replies
  • 1 likes
  • 142 Views
  • 0 replies
  • 1 likes

Solved!! Problem to filter albums on the library after update 8.5.9.737

PlanPremiumCountryBrazilDeviceSony Xperia XOperating SystemAndroid 8.0.0My Question or Issue The "filter" option appears, but nothing happens when I click (the screenis fine)

  • Casual Listener
  • Plan Premium Country Brazil Device Sony Xperia X Operating System Android 8.0.0 My Question or Issue  The "filter" option appears, but nothing happens when I click (the screen is fine)
  • Bittencourt
  • Spotify Star
  • 496 Views
  • 5 replies
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  • 496 Views
  • 5 replies
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Can't download playlists suddenly

PlanPremiumCountryUKDeviceSamsung S10Operating SystemAndroid Oreo My Question or IssueThis is something that's just started happening. On my phone (Samsung S10) if I try to download a playlist I just get a message "You discovered a Premium Feature! G...

  • Newbie
  • Plan Premium Country UK Device Samsung S10 Operating System Android Oreo   My Question or Issue This is something that's just started happening.  On my phone (Samsung S10) if...
  • 105 Views
  • 0 replies
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  • 105 Views
  • 0 replies
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Downloaded playlists internal storage only

PlanPremiumCountry DeviceMotorola G5SPlusOperating SystemAndroid 8.1My Question or IssueDownloaded playlists are no longer being saved to my 64GB SD card, even when there is 50Gb available space. It instead is filling up my internal storage which has...

  • Casual Listener
  • Plan Premium Country   Device Motorola G5SPlus Operating System Android 8.1 My Question or Issue Downloaded playlists are no longer being saved to my 64GB SD card, even when there is 50...
  • 112 Views
  • 0 replies
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  • 112 Views
  • 0 replies
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Solved!! Spotify plays some playlist I never listened to

PlanPremiumCountry DeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueToday spotify started acting weird. It forcefully plays some "Guitarist1900" playlist i never listened to. When I pause it, it starts again by itself. When I st...

  • Regular
  • Plan Premium Country   Device Samsung Galaxy Note 8 Operating System Android   My Question or Issue Today spotify started acting weird. It forcefully plays some "Guitarist1900" ...
  • spirki
  • Gig Goer
  • 300 Views
  • 5 replies
  • 1 likes
  • 300 Views
  • 5 replies
  • 1 likes

Music constantly stops on Android and connection to chromecast is lost

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S9 Kernel 4.9.59-15776989 Operating SystemAndroid My Question or IssueWhen my music is playing while my phone is connected to my Bluetooth headset, it constantly stopt the music and I have to restart it. ...

  • Visitor
  • Plan Premium Country Belgium Device Samsung Galaxy S9 Kernel 4.9.59-15776989   Operating System Android    My Question or Issue When my music is playing while my phone is co...
  • 369 Views
  • 0 replies
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  • Android
    bluetooth
    chromecast
    music stops
  • 369 Views
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Superuser Contribution Unavailability to disable offline mode in Android

PlanPremium CountryPoland DeviceHuawei P20 LiteOperating SystemAndroid My Question or Issue: I'm unable to deactivate offline mode in my phone, so it's impossible to be online in order to try to play other songs, as well as trying to download or add ...

  • Casual Listener
  • Plan Premium   Country Poland   Device Huawei P20 Lite Operating System Android    My Question or Issue:   I'm unable to deactivate offline mode in my phone, so ...
  • Peter
  • Spotify Legend
  • 281 Views
  • 3 replies
  • 0 likes
  • 281 Views
  • 3 replies
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App is crushing when i try to open albums tab.

PlanPremiumDeviceZiaomi redmi 3 proOperating SystemAndroid 5.1.1 Lollipop My Question or IssueApp is crushing when i try to open albums tab.Reinstal did not help.

  • Newbie
  • Plan Premium Device Ziaomi redmi 3 pro Operating System Android  5.1.1 Lollipop   My Question or Issue App is crushing when i try to open albums tab. Reinstal did not help.  
  • 110 Views
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  • 1 likes
  • 110 Views
  • 0 replies
  • 1 likes

Spotify Codes not working

I have updated my Spotify to the newest version just today and the camera scanner for the spotify codes still isnt showing upPlanPremiumCountryAustraliaDeviceSamsung J3 2016Operating SystemAndroid

  • Newbie
  • I have updated my Spotify to the newest version just today and the camera scanner for the spotify codes still isnt showing up Plan Premium Country Australia Device Samsung J3 2016 Operating Sy...
  • 557 Views
  • 0 replies
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  • 557 Views
  • 0 replies
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Multiple Ad Issues

Plan - FreeCountry - CanadaDevice - Moto g4Operating System - Android 7.1.x?My Question or Issue Over the last week I've experience an extreme uptick in ad irregularities. - 3 to 4 non video ads playing in a row- Multiple non-video ads every 10 minut...

  • Visitor
  •   Plan - Free Country - Canada Device - Moto g4 Operating System - Android 7.1.x? My Question or Issue   Over the last week I've experience an extreme uptick in ad irr...
  • user-removed
  • Not applicable
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

All Songs in Library

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueWhat happened to the list of all songs in your library? How can I access that on the app?

  • Regular
  • Plan Premium Country USA Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue What happened to the list of all songs in your library? How can I access that...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
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ajuda

PlanPremiumCountryBrasilDeviceASUS Zenfone 3Operating SystemAndroid Oreo My Question or Issuedepois que assinei o plano premium, sumiu a opção resumida do player qdo o aparelho está em espera. Antes no free aparecia no topo da tela um pequeno icone d...

  • Casual Listener
  • Plan Premium Country Brasil Device ASUS Zenfone 3 Operating System Android Oreo   My Question or Issue depois que assinei o plano premium, sumiu a opção resumida do player qdo o a...
  • Bittencourt
  • Spotify Star
  • 405 Views
  • 3 replies
  • 0 likes
  • 405 Views
  • 3 replies
  • 0 likes

songs not visible on artist page

PlanPremiumCountryFinlandDeviceHuawei Honor 7Operating SystemAndroid I usually listen to my music either through the full songs list or the artist pages in my library. The former still works just fine, but for some reason the artist page no longer sh...

  • Casual Listener
  •   Plan Premium Country Finland Device Huawei Honor 7 Operating System Android     I usually listen to my music either through the full songs list or the artist pages in my l...
  • 536 Views
  • 0 replies
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  • 536 Views
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[Android Auto] Discover Weekly plays songs that I've disliked on Windows/Android

PlanPremiumCountryCanadaDeviceAndroid Auto (Golf 2019) My Question or IssueOn my Windows Spotify app or my Android spotify app, my discover weekly only plays songs that haven't been disliked. However, on my Android Auto, my discover weekly will play ...

  • Newbie
  • Plan Premium Country Canada Device Android Auto (Golf 2019)   My Question or Issue On my Windows Spotify app or my Android spotify app, my discover weekly only plays songs that have...
  • 93 Views
  • 0 replies
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  • 93 Views
  • 0 replies
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Desktop and Android app wont connect, and both have different Discover Weekly Playlists

PlanPremiumCountryCanadaDeviceSamsung Galaxy 8 and Desktop computerOperating SystemAndroid and Windows 10 My Question or IssueDesktop and Android app wont connect to each other, and both have different Discover Weekly Playlists. I logged in and out o...

  • Newbie
  •   Plan Premium Country Canada Device Samsung Galaxy 8 and Desktop computer Operating System Android and Windows 10   My Question or Issue Desktop and Android app wont connect to ...
  • 93 Views
  • 0 replies
  • 0 likes
  • 93 Views
  • 0 replies
  • 0 likes

Liked Songs last song cut off

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 7Operating SystemAndroid 8.0.0 My Question or IssueIn my Liked Songs when I have something in the search bar the last song gets cut off.

  • Regular
  • Plan Premium Country United States Device Samsung Galaxy 7 Operating System Android 8.0.0   My Question or Issue In my Liked Songs when I have something in the search bar the last...
  • 299 Views
  • 0 replies
  • 1 likes
  • 299 Views
  • 0 replies
  • 1 likes

General Music Library

PlanPremiumCountryUnited States DeviceGoogle PixelOperating SystemChrome OS My Question or IssueI just tried to access my general music library on the updated app and can't for the life of me find any of the songs I've saved. I can only see playlits ...

  • Newbie
  • Plan Premium Country United States  Device Google Pixel Operating System Chrome OS   My Question or Issue I just tried to access my general music library on the updated app and ca...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
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Music automatically starts when I open Spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello! As the title states, music automatically plays whenever I open Spotify even if I'm alr...

  • Music Fan
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello! ...
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
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Bug music keep playing for a few seconds after closing the app

PlanPremiumCountry DeviceOnePlus 5tOperating SystemAndroid 9.0 pie My Question or IssueWhen i play music on spotify and close the app the spotify app keep playing the music and after a few seconds stops the music

  • Casual Listener
  •   Plan Premium Country   Device OnePlus 5t Operating System Android 9.0 pie   My Question or Issue When i play music on spotify and close the app the spotify app keep playin...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
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