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Equalizer turns off on track changes. Tracks randomly stop or switch back to queue begging

Equalizer turns off on track changes. Tracks randomly stop or switch back to queue begging

Plan

Premium

Country

Russia

Device

Xiaomi MI4C.

Operating System

Android 7.0, MIUI 9.5.2.0 Stable

 

My Question or Issue

As title says when I switch tracks (via UI taps or on my wireless headphones, doesn't matter) sometimes equalizer does not kick in at all. Not always but in most cases it does not. And since I have rather specific settings (high frequencies give me headaches, so I have to suppress them with EQ) it is very very annoying when all of sudden music is louder and you have to navigate trough menus back to EQ settings. And as soon as I enter it EQ kicks in and its all good. Also if I stay in this menu problem never occurs, but it's rather strange to stay in EQ menu all the time, right? Unfortunately I cannot use phone's built-in EQ with wireless headphones.  And This never happens in Google Play Music or any other music player with EQ on my phone.

I understand that random track stops and switching is known problem, so not going to elaborate on that.

I'm a new user and really would love to use Spotify, but those problems are rather a deal breaker for me.

Reply
1 Reply

Hi!

 

Well I've been having the same issue with the equalizer for two months. And I've got the same OP System (Android 7).

Support, could you please help us? Something is going on. This bug started right after June's update.


Regards,

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