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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111307 Views

26 replies

3 likes

  • 111307 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223895 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223895 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581156 Views

79 replies

3 likes

  • 581156 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478438 Views

577 replies

40 likes

Account
Free
  • 478438 Views
  • 577 replies
  • 40 likes

Can't login "You are offline" error

Plan: now Free (was Premium)Country: Czech RepublicDevice: Mi 9 SEOperating System: Android 10 (MIUI Global 11.0.6 stable) === Hi guys, i need your help to solve this please. I tried clearing cache/all data from app, several reboots, then reinstalled...

Regular

Plan: now Free (was Premium) Country: Czech Republic Device: Mi 9 SE Operating System: Android 10 (MIUI Global 11.0.6 stable)  ===   Hi guys, i need your help to solve this pleas...

sira_spota

Regular

1394 Views

1 replies

2 likes

  • 1394 Views
  • 1 replies
  • 2 likes

Superuser Contribution Streaming Counts should be available on Android like they are with iOS

PlanPremiumCountryUSADeviceLG G6Operating SystemAndroid 10 My Question or IssueAll of my friends who have iOS are able to see streaming counts via their apps, the counts are also on the badly designed desktop program for Windows 10. But I primarily u...

Casual Listener

Plan Premium Country USA Device LG G6 Operating System Android 10   My Question or Issue All of my friends who have iOS are able to see streaming counts via their apps, the counts are ...

Petya

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

My Spotify Is Broken (& It Might Be Breaking My SD Card, As Well)

PlanPremiumCountrySouth AfricaDeviceSamsung A5Operating SystemAndroid OreoStorageSD Card (64GB)Number Of Songs Currently In Library (Liked Songs)4,138Spotify App Version8.5.68.904 My IssueIt started with little things.For examples,Songs would stop pl...

Newbie

Plan Premium Country South Africa Device Samsung A5 Operating System Android Oreo Storage SD Card (64GB) Number Of Songs Currently In Library (Liked Songs) 4,138 Spotify App Version 8.5....

538 Views

0 replies

1 likes

  • 538 Views
  • 0 replies
  • 1 likes

Superuser Contribution Liked song playlist disappeared with all songs

PlanFree/PremiumCountry DeviceSamsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWent onto my Spotify and all my liked songs are gone even the file that holds them. When I look up a song I had on that playlist...

Newbie

Plan Free/Premium Country   Device Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Went onto my Spotify and all my liked song...

Petya

Community Legend

908 Views

3 replies

0 likes

  • 908 Views
  • 3 replies
  • 0 likes

My Albums are gone after new app update

After the update I went into Spotify and all my albums were not listed there anymore. It seems they are still downloaded but hard to find. I will attach a screenshot of the albums tab now in my Spotify. PlanPremium CountrySwedenDeviceSonyOperating Sy...

Visitor

After the update I went into Spotify and all my albums were not listed there anymore. It seems they are still downloaded but hard to find. I will attach a screenshot of the albums tab now in my Spoti...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

No reproducen la mayoría de las canciones

PlanPremiumCountryColombiaDeviceXiaomi redmi note 7Operating SystemAndroidMy Question or IssueNo me aparecen en gris, todas se ven perfectamente como si las pudiera reproducir como siempre, pero cuando selecciono la canción para escucharla (o cuando ...

Visitor

Plan Premium Country Colombia Device Xiaomi redmi note 7 Operating System Android My Question or Issue No me aparecen en gris, todas se ven perfectamente como si las pudiera reproducir como ...

492 Views

0 replies

0 likes

  • 492 Views
  • 0 replies
  • 0 likes

Can´t skip just one song with bluetooth headphones

PlanPremiumCountryColombiaDeviceAsus Zenfone Max M1Operating SystemAndroid 8 My Question or IssueWhen i try to skip the current song with the controlls of my bluetooth headphones the next song also skips (If i am listening the first song and skip it,...

Visitor

Plan Premium Country Colombia Device Asus Zenfone Max M1 Operating System Android 8   My Question or Issue When i try to skip the current song with the controlls of my bluetooth headph...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Make spotify play in background after closing app via ||| button like deazer do.

Plan PremiumCountry Ukraine DeviceLenovo K5 Pro (android 9) Operating SystemAndroid 9 My Question or IssueWhen you close spotify app on Android 9 it's automatically unload from notification bar and player stop playing. So i forced to keep running dee...

Casual Listener

Plan Premium Country Ukraine   Device Lenovo K5 Pro (android  9)   Operating System Android 9   My Question or Issue When you close spotify app on Android 9 it's au...

ololosonforf

Casual Listener

2097 Views

1 replies

1 likes

  • 2097 Views
  • 1 replies
  • 1 likes

Superuser Contribution Some albums can be only played on shuffle while i can choose specific song on others

PlanPremiumCountrySerbiaDeviceHuawei P30 LiteOperating SystemAndriod My Question or IssueWhy some albums can be played only on shuffle while i can choose specific song on others. I dont know whats causing the problem.

Visitor

Plan Premium Country Serbia Device Huawei P30 Lite Operating System Andriod   My Question or Issue Why some albums can be played only on shuffle while i can choose specific song on oth...

Petya

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Import Music not showing songs

PlanPremiumCountryAustralia DeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or Issuewhen i tap "Import your music" on my phone app only 15 songs come up when i have over 200 on my phone. i have tried syncing with my computer and eve...

Visitor

Plan Premium Country Australia   Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue when i tap "Import your music" on my phone app only 15 songs co...

565 Views

0 replies

0 likes

  • 565 Views
  • 0 replies
  • 0 likes

Scroll bar absent in liked songs

PlanPremiumCountryUSDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueThe scroll bar in the Liked Songs is present when sorted by "Title" or "Recently added", but it is gone when sorted by "Artist" or "Album". It would be great if th...

Newbie

Plan Premium Country US Device Samsung Galaxy 9+ Operating System Android   My Question or Issue The scroll bar in the Liked Songs is present when sorted by "Title" or "Recently added"...

Sen_

Music Fan

867 Views

1 replies

1 likes

  • 867 Views
  • 1 replies
  • 1 likes

Remove shuffle button (#noshuffle)

Plan PremiumCountry Device(Paranoid) Android I never play songs in shuffle. (Mozarts KV41 in shuffle play? wth) How do i remove this silly "feature"

Music Fan

Plan Premium Country   Device (Paranoid) Android     I never play songs in shuffle. (Mozarts KV41 in shuffle play? wth) How do i remove this silly "feature"  

Sen_

Music Fan

651 Views

1 replies

1 likes

shuffle
  • 651 Views
  • 1 replies
  • 1 likes

My Spotify Android App only works when i'm online

PlanPremiumCountryGermany DeviceCyrus CS40 Operating SystemAndroid 7.0 My Question or IssueHey,Since yesterday (the last update) everytime i turn of the internet (Wifi or mobile) of my phone spotify crashes and closes.I had an issue that my subsribed...

Visitor

Plan Premium Country Germany   Device Cyrus CS40   Operating System Android 7.0   My Question or Issue Hey, Since yesterday (the last update) everytime i turn of the inter...

471 Views

0 replies

0 likes

Crash Android
not working
Offline Android
  • 471 Views
  • 0 replies
  • 0 likes

How to stop Android Spotify app controlling echo dot volume when the app is in the background?

PlanFree/PremiumCountryUSDeviceXiaomi Mi 9Operating SystemAndroid Oreo My Question or IssueHow to stop Android Spotify app controlling echo dot volume when the app is in the background?

Visitor

  Plan Free/Premium Country US Device Xiaomi Mi 9 Operating System Android Oreo   My Question or Issue How to stop Android Spotify app controlling echo dot volume when the a...

Sen_

Music Fan

1018 Views

1 replies

0 likes

  • 1018 Views
  • 1 replies
  • 0 likes

Bug app android

I have a problem with spotify, when I click on the storage to change the path to save songs, my application is disabled.Sorry if something is not clear, I wrote via Google translator DeviceZte blade a522Operating SystemAndroid 7.1

Casual Listener

I have a problem with spotify, when I click on the storage to change the path to save songs, my application is disabled. Sorry if something is not clear, I wrote via Google translator 🙂   De...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Hide song feature disappeared

PlanPremiumCountryUKDeviceGoogle Pixel 3a XLOperating SystemAndroid v9.0 (Pie)My Question or IssueHi there, The hide song feature has disappeared. This was the best feature you ever released, where's it gone? Thanks, Andrew

Visitor

Plan Premium Country UK Device Google Pixel 3a XL Operating System Android v9.0 (Pie) My Question or Issue Hi there,  The hide song feature has disappeared. This was the best feature y...

555 Views

0 replies

2 likes

Hide song feature
  • 555 Views
  • 0 replies
  • 2 likes

Why cant i listen album 第一幕?

(Bad english alert)Hi, im new in this stuff, so i have a questionWhy cant i listen album 第一幕? I cant even find this album properli in app, so i just find it in google, and cant play it.I can add in favorit, but cant play it.But another album from sam...

Visitor

(Bad english alert) Hi, im new in this stuff, so i have a question Why cant i listen album 第一幕? I cant even find this album properli in app, so i just find it in google, and cant play it. I can ad...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

App crashes on Android, album/single covers not showing completely

PlanPremiumCountryGermanyDeviceSony Xperia L2 H3311Operating SystemAndroid Version 7.1.1 My Question or IssueHello everyone! Unfortunately I have experienced problems with the Spotify app for like 3 months and none of the posts on Spotify Community h...

Visitor

Plan Premium Country Germany Device Sony Xperia L2 H3311 Operating System Android Version 7.1.1   My Question or Issue Hello everyone!   Unfortunately I have experienced problem...

692 Views

0 replies

2 likes

Android
crashes
  • 692 Views
  • 0 replies
  • 2 likes

Android version lacking many features present on desktop

Hi. New user here. After doing a bit of testing I noticed that Android app is lacking in basic sorting and multi element management features that can be used on PC:Impossible to create a folder to group few playlists together.Impossible to highlight ...

Visitor

Hi. New user here. After doing a bit of testing I noticed that Android app is lacking in basic sorting and multi element management features that can be used on PC: Impossible to create a folder to...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Cuando cierro spotify se borran mis descargas

PlanPremiumCountry DeviceHuawei Y7 2018Operating SystemAndroid My Question or IssueCuando cierro Spotify se borran todas mis descargas y se tienen que volver a descargar. Ya desinstalee la app y la volvia instalar y no funciona. No es problema de la ...

Newbie

Plan Premium Country   Device Huawei Y7 2018 Operating System Android   My Question or Issue Cuando cierro Spotify se borran todas mis descargas y se tienen que volver a descargar...

1044 Views

0 replies

0 likes

  • 1044 Views
  • 0 replies
  • 0 likes