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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
None of the below information is required.PlanPremiumCountryCanadaDeviceSony XZ2 CompactOperating SystemAndroid 10 (build: 52.1.A.0.618) My Question or IssueHad no problems on Monday, then my phone updated to 10. Now the play/pause button on my BT he...
None of the below information is required. Plan Premium Country Canada Device Sony XZ2 Compact Operating System Android 10 (build: 52.1.A.0.618) My Question or Issue Had no pro...
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PlanPremium FamilyCountrySwedenDeviceSamsung note 9Operating SystemAndroid 10 My Question or IssueSpotify App crashes directly after installation, cannot be used at all.We have restarted phone several times, re-installed the app several times during ...
Plan Premium Family Country Sweden Device Samsung note 9 Operating System Android 10 My Question or Issue Spotify App crashes directly after installation, cannot be used at all. We ...
Moderator
1217 Views
1 replies
7 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S8 Every time I try to open the spotify app for the past several weeks, I receive the same No Internet Connection message. I have tried restarting my device, my router, contacting my ISP, clearing t...
Plan Premium Country United States Device Samsung Galaxy S8 Every time I try to open the spotify app for the past several weeks, I receive the same No Internet Connection message. I hav...
Moderator
447 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueWhy is the IOS app so much better? It's far better on my iPhone 6. I have a screenshot of both. The main features that are missing are:- Swiping right on a so...
Plan Premium Country UK Device Samsung Galaxy S10+ Operating System Android 10 My Question or Issue Why is the IOS app so much better? It's far better on my iPhone 6. I have a screen...
Spotify Star
1940 Views
3 replies
1 likes
PlanPremiumCountrySingaporeDevicesamsung note8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueStarting Spotify always sees it downloading 10 or 20 songs, and this causes the app to become laggy, nonplaying and generally ha...
Plan Premium Country Singapore Device samsung note8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Starting Spotify always sees it downloading 10 ...
Regular
779 Views
3 replies
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PlanPremium Device(Xiaomi Redmi Note 8 )Operating System(Android Pie ) My Question or IssueHola soy cliente premium he descargado Spotify en mi celular nuevo un Xiamoi Redmi Note 8 descargue la aplicación pero solo se queda en pantalla negra y no inc...
Plan Premium Device (Xiaomi Redmi Note 8 ) Operating System (Android Pie ) My Question or Issue Hola soy cliente premium he descargado Spotify en mi celular nuevo un Xiamoi Red...
Spotify Legend
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1 replies
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So it's not exactly equal rights but many Android users are still waiting for easily implementable gesture controls. It seems like such a simple thing that Android users are denied and it's silly. Adding on to this point, all mobile users need better...
So it's not exactly equal rights but many Android users are still waiting for easily implementable gesture controls. It seems like such a simple thing that Android users are denied and...
Spotify Legend
348 Views
1 replies
4 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Roadie
902 Views
4 replies
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Is there a way for me to rearrange my playlists in the Android app? In the desktop version it works simply via drag and drop but in the app new playlists just get randomly ordered. Example: I make monthly playlists combining all the weekly mixes for ...
Is there a way for me to rearrange my playlists in the Android app? In the desktop version it works simply via drag and drop but in the app new playlists just get randomly ordered. Example: I make mo...
Spotify Legend
480 Views
1 replies
1 likes
I am using a Microsoft Surface and have a Premium account. On my Surface I am able to play all the songs in a playlist. However, when I use the app on my Huawei P20 Pro, one or two of the songs are faded out light grey and won't play. Please help!
I am using a Microsoft Surface and have a Premium account. On my Surface I am able to play all the songs in a playlist. However, when I use the app on my Huawei P20 Pro, one or two of the son...
Spotify Legend
395 Views
1 replies
0 likes
PlanPremiumCountryPhilippines DeviceSamsung Galaxy A50s Operating SystemAndroid 10, One UI 2.0 My Question or IssueI'm having trouble sharing my Spotify songs on IG stories for a long time now. At first I thought maybe it's because of my old HTC phon...
Plan Premium Country Philippines Device Samsung Galaxy A50s Operating System Android 10, One UI 2.0 My Question or Issue I'm having trouble sharing my Spotify s...
Spotify Legend
2861 Views
3 replies
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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have spotify on my phone with a premium account. I just bought a fitbit and when I log in t...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Spotify Legend
407 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy S9Operating SystemAndroid Oreo My Question or IssueWhen I try to open the app, it pops up a dialog box that says the app is running out of space, yet when I check my phone I have 20 gigabytes of storage left so I kno...
Plan Premium Country USA Device Galaxy S9 Operating System Android Oreo My Question or Issue When I try to open the app, it pops up a dialog box that says the app is running out...
Spotify Legend
630 Views
1 replies
0 likes
Note 10 plus, newest version software, fresh install did not fix and reboot didnt either. Cant screen shot due to security policy and screen recording just shows black. When going to close the app, the preview of the app running is completely black.P...
Note 10 plus, newest version software, fresh install did not fix and reboot didnt either. Cant screen shot due to security policy and screen recording just shows black. When going to close the app, t...
Newbie
422 Views
2 replies
1 likes
PlanPremiumCountryGermany DeviceGoogle Pixel 3aOperating SystemAndroid 10 My Question or Issue Yesterday, I was getting ANR when I click the settings icon. Today, I cleared 5 GB cache and didn't work. I reinstalled the app from scratch and now I am g...
Plan Premium Country Germany Device Google Pixel 3a Operating System Android 10 My Question or Issue Yesterday, I was getting ANR when I click the settings ic...
402 Views
0 replies
0 likes
PlanFree, PremiumCountryItalyDeviceXiaomi Redmi Note 5 Operating SystemAndroid Pie (MIUI Global 11.0.3) My Question or IssueImported some local MP3 files to Spotify Premium on PC, added them to a custom playlist and downloaded it to make it available...
Plan Free, Premium Country Italy Device Xiaomi Redmi Note 5 Operating System Android Pie (MIUI Global 11.0.3) My Question or Issue Imported some local MP3 files to Spotify Prem...
Casual Listener
398 Views
2 replies
0 likes
PlanFreeCountryCanadaDeviceGalaxy s2 LTE, s3, s4, ASUS LaptopOperating SystemAndroid 5.0.1 My Question or IssueI am unable to find lyrics on any of my devices except my Amazon Fire Stick.Even my friend who has an iPhone 11 has this issue.
Plan Free Country Canada Device Galaxy s2 LTE, s3, s4, ASUS Laptop Operating System Android 5.0.1 My Question or Issue I am unable to find lyrics on any of my devices except my Amazo...
Community Legend
676 Views
1 replies
1 likes
PlanPremiumCountryChileDeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueHello, I've been having this problem like ever, I can't believe that is 2020 and I still can't do it. A couple times the option to share music on Instagram S...
Plan Premium Country Chile Device Samsung Galaxy A50 Operating System Android 9 My Question or Issue Hello, I've been having this problem like ever, I can't believe that is 2020 and ...
Casual Listener
1301 Views
8 replies
0 likes
PlanPremiumCountry Device(Samsung Galaxy 9+)Operating System( Android 10.) My Question or IssueTengo un samsung galaxy s9+ en el cual selecciono el almacenamiento de la música en la tarjeta SD, sin embargo, cada cierto tiempo automaticamente cambia d...
Plan Premium Country Device (Samsung Galaxy 9+) Operating System ( Android 10.) My Question or Issue Tengo un samsung galaxy s9+ en el cual selecciono el almacena...
Newbie
1445 Views
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PlanPremiumCountry DeviceGalaxy a10Operating SystemAndroid My Question or Issue
Plan Premium Country Device Galaxy a10 Operating System Android My Question or Issue
Spotify Legend
666 Views
3 replies
0 likes
