All of the songs in my liked list have gone(over800)

Reply
Highlighted

All of the songs in my liked list have gone(over800)

Visitor

Im a premium member and have been for years, yesterday I updated the app and when doing so lost nearly 850 songs. When I try to re download or re like it already has the mark saying its done, u can't see any of them or listen, I have tried to restart and nothing happens, I have tried to log out and back in but doesn't work, my songs are all gone.

 

1 Reply
Highlighted

Re: All of the songs in my liked list have gone(over800)

Moderator
Moderator

Hey there @Michael113,

 

Welcome to the Community.

 

We recommend you perform a clean reinstall of the app following the steps in this article. This will make sure you get the latest app version with all its updated features. 

 

If that doesn't fix it let us know if your Liked Songs disappeared on all devices you use. If you don't have another device you can try checking the web player

 

Also, let us know what is the original device on which you experience this. Such info can help us investigate further and provide you with a solution. 

 

We'll be on the lookout for your reply. If you have more questions, don't hesitate to reach out again.  

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson
SUGGESTED POSTS