Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi, I am currently using a Galaxy Note 4 running android 5.1.1.. I've noticed that when in the options of Spotify if I press on "Storage" to switch where my downloads go the app crashes.
When I press Storage, the app says it is checking both internal and external and before it has a chance to say what's available, yada, the app crashes and I have to reopen it.
When I take my SD card out and go into Spotify there is no Storage option. I have a 16GB SanDisk SD card and a 128GB Samsung SD card neither of which work with Spotify and I thought maybe the Samsung would for sure since it is a Samsung phone it's in.
Plan
Free/Premium
Country
Device
Samsung Galaxy Note 4
Operating System
Android 5.1.1.
Yeah I've tried restarting, force stopping the app, unmounting and mounting SDs. Nothing works.
You know what does work on my phone WITH SD cards? Deezer.
Thanks for your help though, it's appreciated.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…