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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118782 Views

27 replies

4 likes

  • 118782 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239602 Views

153 replies

11 likes

Android
autoplay
bluetooth
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  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600492 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492923 Views

581 replies

42 likes

Account
Free
  • 492923 Views
  • 581 replies
  • 42 likes

Headphones skipping tracks

HelloI have problem with my bluetooth headphones, they random skipping my tracks. I want to ask, it is possible to turn off bluetooth device control in spotify or android ?Thank You

Visitor

  Hello I have problem with my bluetooth headphones, they random skipping my tracks. I want to ask, it is possible to turn off bluetooth device control in spotify or android ? Thank You

346 Views

0 replies

0 likes

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Superuser Contribution Changing storage location

PlanPremium (family) CountryNzDeviceHuawei y6 (I think) Operating SystemAndroid up to date My Question or IssueSo been trying to change the storage location on my sons phone to sd card as he has very little internal memory. But no help article I've s...

Visitor

  Plan Premium (family)  Country Nz Device Huawei y6 (I think)  Operating System Android up to date    My Question or Issue So been trying to change the storage lo...

Elena

Moderator

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
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Search results for track with numbers is different on android and desktop

PlanPremiumCountry Device(Samsung Galaxy S10+)Operating System(Android 10) My Question or IssueIn classical music track title often contains catalogue number (RV, HWV, K, BWV, etc).But if I try to search something unpopular "RV 470" or "RV 274" on an...

Newbie

Plan Premium Country   Device (Samsung Galaxy S10+) Operating System (Android 10)   My Question or Issue In classical music track title often contains catalogue number (RV, HWV, K...

289 Views

0 replies

0 likes

  • 289 Views
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Solved!!Superuser Contribution Local files can´t be played anymore

PlanPremiumCountryGermanyDeviceLG G5Operating SystemAndroid OreoMy Question or IssueHi,yesterday all my downloaded songs got deleted and I had to reinstall Spotify. Now I can´t play my local files anymore. Is there a way to get them back without putt...

Regular

Plan Premium Country Germany Device LG G5 Operating System Android Oreo My Question or Issue Hi, yesterday all my downloaded songs got deleted and I had to reinstall Spotify. Now I can...

jxnxsbxrxn

Regular

896 Views

2 replies

0 likes

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  • 2 replies
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Can't view queue

PlanPremiumCountryUkDeviceMoto g6 playOperating SystemAndroid 9 My Question or Issue I cannot view my queue. The button that I used to press in the bottom right hand corner is now greyed out and doesn't do anything. Tried deleting cache, restarting p...

Newbie

Plan Premium Country Uk Device Moto g6 play Operating System Android 9   My Question or Issue   I cannot view my queue. The button that I used to press in the bottom right hand c...

438 Views

0 replies

0 likes

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Superuser Contribution Import

PlanPremiumCountryBrazil DeviceLG K10Operating SystemAndroid 7.0 My Question or IssueI would like to know how I can activate the Import option within my phone's spotify, since it does not appear.

Visitor

  Plan Premium Country Brazil   Device LG K10 Operating System Android 7.0     My Question or Issue I would like to know how I can activate the Import option within m...

Petya

Community Legend

591 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't browse artists top songs

I am using Samsung Galaxy A40 with Spotify version 8.5.66.1002 and I use Spotify for free. I can't seem to preview artists top songs and albums when I tap on the playlist to preview it the list of songs don't show and nothing happens.

Newbie

I am using Samsung Galaxy A40 with Spotify version 8.5.66.1002 and I use Spotify for free. I can't seem to preview artists top songs and albums when I tap on the playlist to preview it the list of so...

Xenia

Spotify Legend

758 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to login on Android

Hello, I am unable to login to Spotify and it seems like like nothing helps. Whenever I try to login via Facebook I get an error message saying "Something went wrong. Try logging in later or using your email instead" l. So that's what I do. But when ...

Casual Listener

Hello,   I am unable to login to Spotify and it seems like like nothing helps. Whenever I try to login via Facebook I get an error message saying "Something went wrong. Try logging in later or...

mikas3

Casual Listener

813 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Canvas feature rules! Bring it to legacy versions of android?! Android 7.0, etc!

PlanFamily/PremiumCountry USDeviceNVIDIA SHIELD TABLET K1Operating SystemAndroid 7.0 Nougat My Question or IssueCanvas feature rules! Bring it to legacy versions of android?! Android 7.0, etc!

Casual Listener

Plan Family/Premium Country  US Device NVIDIA SHIELD TABLET K1 Operating System Android 7.0 Nougat   My Question or Issue Canvas feature rules! Bring it to legacy versions of andr...

Ivan

Spotify Legend

872 Views

1 replies

0 likes

  • 872 Views
  • 1 replies
  • 0 likes

Deleted

  

Visitor

   

Billy-J

Spotify Star

619 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Huge download (2.5gb+) without opening spotify

Spotify helped itself to 2.5gb of data in the background, without being opened, and without being opened since last phone restart (last night). Wasn't streaming; as play log shows no plays, as confirmed by last.fm log. Will reinstall, but this is a v...

Newbie

Spotify helped itself to 2.5gb of data in the background, without being opened, and without being opened since last phone restart (last night). Wasn't streaming; as play log shows no plays, as confir...

349 Views

0 replies

0 likes

  • 349 Views
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  • 0 likes

Solved!! Having trouble switching storage to SD card

Okay, I've already read a bunch of other posts about how to do this, but I'm not having a whole lot of luck. When I go to storage in settings in the spotify app, I can see the sd card that I want it to store to, but it is grayed out. What is the deal...

Newbie

Okay, I've already read a bunch of other posts about how to do this, but I'm not having a whole lot of luck. When I go to storage in settings in the spotify app, I can see the sd card that I want it ...

Soccerbuddy

Newbie

1179 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

no radio on track. радио по треку нет в мобильном приложении

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

[App Crash] Spotify crashes while entering any artist page

PlanPremiumCountryRussiaDeviceMeizu 15 LiteOperating SystemAndroid 7.1.2 with Flyme 7.0.1.1G(last version) My Question or IssueHelo, I have a problem, when I go to the page of any artist, the application crashes. Everything else in the application wo...

Regular

Plan Premium Country Russia Device Meizu 15 Lite Operating System Android 7.1.2 with Flyme 7.0.1.1G(last version)   My Question or Issue Helo, I have a problem, when I go to the page o...

manwekk

Visitor

1747 Views

8 replies

1 likes

  • 1747 Views
  • 8 replies
  • 1 likes

Superuser Contribution Playlist Song Suggestions Stuck on One Artist or Unrelated to Playlist

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid 10, Samsung One UI 2.0 My Question or IssueI created a playlist of songs and I already knew what most of the songs on it were going to be, but I added some songs through t...

Newbie

Plan Premium Country United States Device Samsung Galaxy S10 Operating System Android 10, Samsung One UI 2.0   My Question or Issue I created a playlist of songs and I already knew wha...

Elena

Moderator

1556 Views

1 replies

0 likes

Recommended Songs
Suggesting Songs
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  • 1 replies
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Wrong song is playing

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueWhen I play the song "Running Away" by Hoobastank from the album "Hoobstank for the Oregon Trail Generation" The song "Tribute" by Tenacious D plays ins...

Regular

Plan Premium Country Australia Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue When I play the song "Running Away" by Hoobastank from the album "Hoobstank ...

jordenluke

Visitor

1070 Views

2 replies

3 likes

  • 1070 Views
  • 2 replies
  • 3 likes

Bad Russian font weight

After recent update (ver. 66) Russian symbols are displayed with incorrect weight across the app. It is most noticable when a string contains both Latin and Cyrillic symbols. Cyrillic symbols have normal weight where bold weight is expected. This loo...

Visitor

After recent update (ver. 66) Russian symbols are displayed with incorrect weight across the app. It is most noticable when a string contains both Latin and Cyrillic symbols.    Cyrillic ...

982 Views

0 replies

3 likes

Android
Android 10
font
  • 982 Views
  • 0 replies
  • 3 likes

Ошибка в исполнителях

Русскоязычный исполнитель "AGNI" (автор песни "Ирландский кофе") смешался с другим исполнителем "Agni" 

Newbie

Русскоязычный исполнитель "AGNI" (автор песни "Ирландский кофе") смешался с другим исполнителем "Agni"  

404 Views

0 replies

0 likes

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Solved!!Superuser Contribution Album list not working when offline

PremiumAndroid Oreo Since the latest update in offline mode the album list is always sorted by 'Recently added' no matter which sorting option I select. When I click on an album I get the not so very helpful error message "Something went wrong".It on...

Music Fan

Premium Android Oreo   Since the latest update  in offline mode the album list is always sorted by 'Recently added' no matter which sorting option I select. When I click on an album...

Donkeydong5000

Casual Listener

3251 Views

7 replies

2 likes

  • 3251 Views
  • 7 replies
  • 2 likes

Headphones button triple click issue Android

None of the below information is requireDeviceRedmi 4AOperating SystemAndroid Nougat My Question or IssueTriple click of earphones control button doesn't go to previous track anymore. This seems to have happened since an Android update, cause it trou...

Newbie

None of the below information is require Device Redmi 4A Operating System Android Nougat   My Question or Issue Triple click of earphones control button doesn't go to previous track anymo...

JariKool

Visitor

4332 Views

1 replies

0 likes

  • 4332 Views
  • 1 replies
  • 0 likes