Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
107492 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
217449 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
571662 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
470882 Views
577 replies
40 likes
PlanPremiumCountryUSADevicePixel XL My Question or IssueI'm wondering if it's possible to remove a persistently glaring UX problem. The Spotify app keeps offering me to connect to car mode (which takes up valuable space) even though I have Car Mode c...
Plan Premium Country USA Device Pixel XL My Question or Issue I'm wondering if it's possible to remove a persistently glaring UX problem. The Spotify app keeps offering me to con...
506 Views
0 replies
0 likes
Hello Spotify Team!!the lyrics feature suddenly disappeared and when you scroll down, the lyrics tab isn't there anymore. any ideas what happened to it cause some of my friends still have the feature but mine is suddenly gone.PlanPremiumCountryPhilip...
Hello Spotify Team!! the lyrics feature suddenly disappeared and when you scroll down, the lyrics tab isn't there anymore. any ideas what happened to it cause some of my friends still have the featu...
568 Views
0 replies
1 likes
PlanPremiumCountryUruguayDeviceSamsung A10Operating SystemAndroid 10My Question or IssueBuenas, tengo un problema, cuando escucho mis musicas descargadas tardan en cargar, o hay veces que selecciono una cancion y despues selecciono otra y no inicia y...
Plan Premium Country Uruguay Device Samsung A10 Operating System Android 10 My Question or Issue Buenas, tengo un problema, cuando escucho mis musicas descargadas tardan en cargar, o hay vec...
Casual Listener
647 Views
2 replies
0 likes
PlanPremiumCountrySwedenDeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueMy issue is that Spotify often drops internet connection even though I am connected and other apps such as Tidal is working. When disconnected the app requires ...
Plan Premium Country Sweden Device Galaxy Note 9 Operating System Android 10 My Question or Issue My issue is that Spotify often drops internet connection even though I am connected ...
478 Views
0 replies
0 likes
Hello,So I am an artist and I released an album on July 7th. It was doing well and yesterday(July 13th) the album was at 8.4k streams and I checked today(July 14th) the album had 7.6k streams and the plays weren't increasing throughout the day. At on...
Hello, So I am an artist and I released an album on July 7th. It was doing well and yesterday(July 13th) the album was at 8.4k streams and I checked today(July 14th) the album had 7.6k streams and t...
Spotify Legend
1657 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceGoogle PixelOperating SystemAndroid 9 (P) My Question or IssueSaved albums is no longer working for me on the Android app. I just get the constantly spinning green circle. Saved songs and artists still works. Also saved albu...
Plan Premium Country UK Device Google Pixel Operating System Android 9 (P) My Question or Issue Saved albums is no longer working for me on the Android app. I just get the constantly...
Spotify Legend
13939 Views
54 replies
13 likes
Every time I tap the song code to enlarge it so I can save it the menu closes instead.
Every time I tap the song code to enlarge it so I can save it the menu closes instead.
Spotify Legend
1458 Views
2 replies
0 likes
I've seen various posts claiming that you can change the cover image of a playlist and talking about the Spotify Rock Star program, but none specify how to do it. My question is: Can you change the cover image of a playlist, either through the Chrome...
I've seen various posts claiming that you can change the cover image of a playlist and talking about the Spotify Rock Star program, but none specify how to do it. My question is: Can you change the c...
Spotify Legend
38661 Views
6 replies
1 likes
PlanFreeCountryU.S.Device(Samsung Galaxy a10eOperating SystemAndroid My Question or IssueWhen I click on the "and more" text on the artists page or albums it does absolutely nothing and will not let me see the songs on the playlist. It only happens f...
Plan Free Country U.S. Device (Samsung Galaxy a10e Operating System Android My Question or Issue When I click on the "and more" text on the artists page or albums it does abs...
Community Legend
1304 Views
1 replies
0 likes
PlanPremiumCountryArgentina DeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or Issuei can't see any song's lyrics, im a premium user, all the members of my family can use this function, and they use older devices. My question is, how c...
Plan Premium Country Argentina Device Samsung Galaxy A51 Operating System Android 10 My Question or Issue i can't see any song's lyrics, im a premium user, all the members of m...
Spotify Star
735 Views
1 replies
0 likes
Me again (see this post), still having a lot of problems with Spotify and the SD card: nothing is solved and I still lost regularly the SD card storage. It is absolutely not usable! But now I have a few more information:- I know why the "storage" ent...
Me again (see this post), still having a lot of problems with Spotify and the SD card: nothing is solved and I still lost regularly the SD card storage. It is absolutely not usable! But now ...
Newbie
1228 Views
2 replies
1 likes
Plan: Student/PremiumCountry: United StatesDevice: Samsung Galaxy s10+Operating System: Android 10 My Question or Issue:Spotify disappears from my navigation bar when I hit pause. If I want to restart my music, I have to switch over to the app to con...
Plan: Student/Premium Country: United States Device: Samsung Galaxy s10+ Operating System: Android 10 My Question or Issue: Spotify disappears from my navigation bar when ...
Visitor
1189 Views
1 replies
1 likes
PlanPremiumDeviceHuawei P10 LiteOperating SystemAndroid 8.0.0 (EMUI 8.0.0) My Question or IssueOn my phone, when I am listening to music, all it does is give me a small rectangle from which to control play/pause, next song, previous song, etc.However...
Plan Premium Device Huawei P10 Lite Operating System Android 8.0.0 (EMUI 8.0.0) My Question or Issue On my phone, when I am listening to music, all it does is give me a small rectangle...
Visitor
3881 Views
2 replies
0 likes
PlanPremiumDeviceOneplus 6Operating SystemAndroid 9 My Question or IssueBefore the previous update, it was possible to sort albums by "recently played". However, with the current update, it is only possible to sort by "Title", "Artist", and "Recently...
Plan Premium Device Oneplus 6 Operating System Android 9 My Question or Issue Before the previous update, it was possible to sort albums by "recently played". However, with the current...
Visitor
853 Views
1 replies
21 likes
PlanPremiumCountryUSA DeviceSamsung Galaxy 9+Operating SystemASpotify Version8.5.66.1002My Question or IssueApplication crashes during modification of the playlist.1. Start playing any playlist2. Click "Song List" to switch to displaying each song in...
Plan Premium Country USA Device Samsung Galaxy 9+ Operating System A Spotify Version 8.5.66.1002 My Question or Issue Application crashes during modification of the playlist. 1. S...
Spotify Legend
671 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceOperating SystemAndroid My Question or IssueEvery time when i look up a song and wanna add it into my playlist it does nothing (wont add)How do i fix this
Plan Free/Premium Country Device Operating System Android My Question or Issue Every time when i look up a song and wanna add it into my playlist it does nothing (wont add) Ho...
Spotify Legend
698 Views
1 replies
1 likes
PlanPremiumCountryGermany DeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueAs soon as I access the Artist page of Pierce Brown the app doesn't work properly anymore: Pages won't load, tracks cannot be played. This issue recove...
Plan Premium Country Germany Device Samsung Galaxy Note 8 Operating System Android 9 My Question or Issue As soon as I access the Artist page of Pierce Brown the app do...
Spotify Legend
534 Views
1 replies
0 likes
PlanPremiumCountryNLDeviceOneplus 7TOperating SystemAndroid My Question or IssueI can't delete songs from my queue it's grayed outAlso when I want to play a playlist or album it only plays one song after that it continues on the queue that I don't wa...
Plan Premium Country NL Device Oneplus 7T Operating System Android My Question or Issue I can't delete songs from my queue it's grayed out Also when I want to play a playlist or alb...
Spotify Legend
3343 Views
1 replies
2 likes
PlanPremiumCountrySpainDeviceOnePlus 7Operating SystemAndroidMy Question or IssueHey there. I just noticed the radio stopped playing music after the preset playlist ends (puts itself on pause and starts over). I tried turning off and on autoplay, del...
Plan Premium Country Spain Device OnePlus 7 Operating System Android My Question or Issue Hey there. I just noticed the radio stopped playing music after the preset playlist ends (puts itsel...
Spotify Legend
972 Views
1 replies
0 likes
Hey Everyone, I just downloaded the new update from Spotify and noticed their is no longer an option to Clear Your Cache. That feature is needed especially if you do a lot of offline playlist. Is there a new way to clear the cache or is this being ad...
Hey Everyone, I just downloaded the new update from Spotify and noticed their is no longer an option to Clear Your Cache. That feature is needed especially if you do a lot of offline playl...
Moderator
19159 Views
7 replies
1 likes
