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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387739 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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Solved!! Spotify not syncing local tracks to Android.

I'm currently using the latest version of android on my LG G4, along with spotify on my desktop and phone. I have recently been having an issue where the offline songs in my playlists on my computer will not sync to my phone the way they used to. Ins...

Casual Listener

I'm currently using the latest version of android on my LG G4, along with spotify on my desktop and phone.  I have recently been having an issue where the offline songs in my playlists on m...

user-removed

Not applicable

6236 Views

12 replies

1 likes

  • 6236 Views
  • 12 replies
  • 1 likes

How to watch videos on the android app?

Hello everyone, been trying solving this issue all morning and finally decided to ask the community, so I hope you all can help me! I've heard that spotify offers video shows and clips in the app, but I can't seem to find any of those. I've tried fol...

Newbie

Hello everyone, been trying solving this issue all morning and finally decided to ask the community, so I hope you all can help me!    I've heard that spotify offers video shows and clips...

Goodie916

Visitor

2711 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Spotify adds songs even though I have at least 15 songs in the playlist

PlanFreeCountryItalyDeviceSamsung J5Operating SystemAndroid 9 My Question or IssueI noticed that Spotify sometimes adds its songs even if my playlist has reached at least 15 songs which is the minimum number to avoid Spotify adding its songs to your ...

Regular

Plan Free Country Italy Device Samsung J5 Operating System Android 9   My Question or Issue I noticed that Spotify sometimes adds its songs even if my playlist has reached at least 15 ...

588 Views

0 replies

0 likes

  • 588 Views
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Songs hidden in playlists

PlanFreeCountryItalyDeviceSamsung J5Operating SystemAndroid 9My Question or IssueI noticed that Spotify often changes the policy to be adopted in the songs that are discarded during the playback of your playlist, I speak of songs that the user has ad...

Regular

Plan Free Country Italy Device Samsung J5 Operating System Android 9 My Question or Issue I noticed that Spotify often changes the policy to be adopted in the songs that are discarded during...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Did you remove scrollbar again?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

skroon19

Composer

604 Views

1 replies

0 likes

  • 604 Views
  • 1 replies
  • 0 likes

Liked and Downloaded songs dissappearing

PlanPremium DuoCountryArgentinaDeviceMotorola E4+Operating SystemAndroid 7 My Question or IssueAfter the recent update, not only did I lose my entire library of more than 3000 songs, but after going through the (completely unnecesary) hassle of re-li...

Visitor

Plan Premium Duo Country Argentina Device Motorola E4+ Operating System Android 7   My Question or Issue After the recent update, not only did I lose my entire library of more than 300...

415 Views

0 replies

1 likes

  • 415 Views
  • 0 replies
  • 1 likes

How can i stop music from pausing for notifications on android?

PlanFree/PremiumCountry DeviceGalaxy s20 5gOperating SystemNewest android My Question or IssueI got a new phone and when I switched over I started having this issue that I didn't have on my s10, every notification I receive my music goes quiet and it...

Visitor

Plan Free/Premium Country   Device Galaxy s20 5g Operating System Newest android   My Question or Issue I got a new phone and when I switched over I started having this issue that...

478 Views

0 replies

0 likes

  • 478 Views
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Superuser Contribution Lyrics are not showing up

PlanPremiumCountryCanadaDeviceHuawei nova 3iOperating SystemEMUI 9.1My Question or IssueHi,A month ago Behind the lyrics was working well but these days nothing appears, I've tried most of the methods that I found on this forum ( clear uninstall , op...

Casual Listener

Plan Premium Country Canada Device Huawei nova 3i Operating System EMUI 9.1 My Question or Issue Hi, A month ago Behind the lyrics was working well but these days nothing appears, I've trie...

erik_46

Newbie

1264 Views

1 replies

5 likes

  • 1264 Views
  • 1 replies
  • 5 likes

Superuser Contribution Premium account is opeens een free geworden

PlanFree/PremiumCountryNederlandDeviceSony xperiaOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIk heb al ongeveer een jaar premium en de kosten worden elke maand netjes afgeschreven. Nu heb ik een nieuwe telefoon, dus wi...

Visitor

Plan Free/Premium Country Nederland Device Sony xperia Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Ik heb al ongeveer een jaar premium en de ko...

Ivan

Spotify Legend

506 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Can't create Playlist

PlanPremiumCountry FranceDeviceHuawei P20 ProOperating SystemAndroid (4.4?) My Question or Issue Hello. I've had a Spotify Premium account recently and I can't create a Playlist. As soon as I want to create one, an error message is displayed. Thank y...

Casual Listener

Plan Premium Country  France Device Huawei P20 Pro Operating System Android (4.4?)    My Question or Issue  Hello. I've had a Spotify Premium account recently and I can'...

H0rnetQueen

Casual Listener

13254 Views

8 replies

0 likes

Premium
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Superuser Contribution Transfer cache files from Windows to Android?

So there is This thread from 2013 and I was wondering if we're able to transfer cache files from my Windows desktop to my Android phone.

Casual Listener

So there is This thread from 2013 and I was wondering if we're able to transfer cache files from my Windows desktop to my Android phone.  

Swearinbag

Casual Listener

729 Views

2 replies

0 likes

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  • 2 replies
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New update with lyrics doesn't work with Android

PlanPremiumCountryThailand DeviceHuawei p20 My Question or Issue The latest update of spotify has given me an option to view lyrics of many selected songs. However, that only works on my iPhone 6 but not Huawei p20, eventhough they both show the same...

Casual Listener

Plan Premium Country Thailand   Device Huawei p20   My Question or Issue  The latest update of spotify has given me an option to view lyrics of many selected songs. However, t...

user-removed

Not applicable

2342 Views

2 replies

0 likes

Android
lyrics
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  • 2 replies
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Superuser Contribution Vodafone + Spotify

Vodafone saçma güzel 8 tarifesine geçtim ücretsiz olarak 4 gb spotfy premium üyeliği sunuldu ancak spotfy hesabımı bir türlü tanımlayamadım spotfy premium üyelik hatası veriyor

Casual Listener

Vodafone saçma güzel 8 tarifesine geçtim ücretsiz olarak 4 gb spotfy premium üyeliği sunuldu ancak spotfy hesabımı bir türlü tanımlayamadım spotfy premium üyelik hatası veriyor

musapb

Casual Listener

669 Views

3 replies

0 likes

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Superuser Contribution Greyed songs in Liked songs

The songs in my liked playlist have been greyed out because I accidentally pressed this buttonNow I can't play the song out of my phone in the liked playlist but can still play it on the artist's/album page. However the song hasn't been greyed out in...

Visitor

The songs in my liked playlist have been greyed out because I accidentally pressed this button Now I can't play the song out of my phone in the liked playlist but can still play it on the artist...

Mario

Spotify Legend

558 Views

1 replies

0 likes

Android 10
Greyed out songs
Liked Songs Playlist
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Superuser Contribution Android App Keeps Crashing and is Unusable

PlanFree/PremiumCountryCanadaDeviceLG G7 ThinQOperating SystemAndroid 9 My Question or IssueSpotify Premium has been great for me until last week when the app on my phone started acting up. Almost nothing loads, including songs, album art, the actual...

Visitor

Plan Free/Premium Country Canada Device LG G7 ThinQ Operating System Android 9   My Question or Issue Spotify Premium has been great for me until last week when the app on my phone sta...

Ivan

Spotify Legend

875 Views

1 replies

0 likes

  • 875 Views
  • 1 replies
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Superuser Contribution Lock screen timeout galaxy s10e

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating System My Question or IssueWhen music is paused and the screen times out, the spotify controls disappear from the lock screen. Is there a way to pause spotify, walk away for a few minutes, come ...

Visitor

Plan Premium Country USA Device Samsung Galaxy s10e Operating System     My Question or Issue When music is paused and the screen times out, the spotify controls disappear fr...

Ivan

Spotify Legend

650 Views

1 replies

0 likes

  • 650 Views
  • 1 replies
  • 0 likes

Solved!! Podcasts won't play!

For the past week every time I go on to listen to a podcast it won't play. I'll press on it and it appears as though it is about to play but then Spotify just closes itself. Bizarrely, music plays as normal. It does this for every podcast I listen to...

Casual Listener

For the past week every time I go on to listen to a podcast it won't play. I'll press on it and it appears as though it is about to play but then Spotify just closes itself. Bizarrely, music plays as...

CSP1993

Casual Listener

5448 Views

4 replies

2 likes

  • 5448 Views
  • 4 replies
  • 2 likes

Deleted Thread - Zero Help - Frustrated

Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff on these forums. Issue 1: I'm running into constant ...

Regular

Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff o...

412 Views

0 replies

2 likes

  • 412 Views
  • 0 replies
  • 2 likes

Repeat Issues with Queue and Continuous "Radio" After Queue Expires

Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff on these forums. Issue 1: I'm running into constant ...

Regular

Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff o...

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes