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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195355 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195355 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536851 Views

78 replies

3 likes

  • 536851 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441286 Views

565 replies

37 likes

Account
Free
  • 441286 Views
  • 565 replies
  • 37 likes

Superuser Contribution No se oye

hola, soy de México y tengo una cuenta premium.Hoy actualicé la aplicación en mi autoestereo con Android 9 y dejaron de escucharse las canciones, se reproducen pero no se escuchan.Nunca me había pasado eso y sólo me sucede ahora en el autoestereo.Ayu...

Visitor

hola, soy de México y tengo una cuenta premium. Hoy actualicé la aplicación en mi autoestereo con Android 9 y dejaron de escucharse las canciones, se reproducen pero no se escuchan. Nunca me había ...

Elena

Moderator

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes

Superuser Contribution Le notifiche fanno sparire la musica

Buonasera, mentre sto riproducendo sul mio smartphone la musica grazie all'app spotify, mi arrivano notifiche da altre app (ad esempio, messaggi whatsapp). A quel punto, la musica emessa da spotify si abbassa e lo smartphone mi fa sentire il suono di...

Visitor

Buonasera, mentre sto riproducendo sul mio smartphone la musica grazie all'app spotify, mi arrivano notifiche da altre app (ad esempio, messaggi whatsapp). A quel punto, la musica emessa da spotify s...

Mario

Spotify Legend

10413 Views

1 replies

0 likes

Music
notifiche
stop music
  • 10413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suddenly stops playing

PlanPremiumCountryNorwayDeviceSamsung Galaxy S8.Operating SystemAndroid: whatever the latest is.Spotify: latest update.My Question or Issue:Whenever I close my phone or use another app Spotify stops playing after a few songs. I keep getting an error ...

Newbie

  Plan Premium Country Norway Device Samsung Galaxy S8. Operating System Android: whatever the latest is. Spotify: latest update. My Question or Issue: Whenever I close my phone or us...

Mario

Spotify Legend

599 Views

1 replies

0 likes

Backround
Help required please
stops playing music
  • 599 Views
  • 1 replies
  • 0 likes

Missing Downloads

PlanPremiumCountryGermanyDeviceMate 10 proOperating SystemAndroid 10 My Question or Issue All my downloads are gone. I just listened to music and the next track began but didn't startet. Now Spotify wants to download every again (around 18. Gb) I was...

Visitor

Plan Premium Country Germany Device Mate 10 pro Operating System Android 10   My Question or Issue   All my downloads are gone.  I just listened to music and the next track...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

Can't Download Spotify App?!

First of all, I can't find the Spotify app on my Xaomi Smartphone (all new and fully updated version) at Google Play. When I try to download it via Chrome browser it says that the app isn't available in my country/area or it says that this unit isn't...

Casual Listener

First of all, I can't find the Spotify app on my Xaomi Smartphone (all new and fully updated version) at Google Play. When I try to download it via Chrome browser it says that the app isn't avai...

eliseakerblom

Casual Listener

820 Views

2 replies

0 likes

  • 820 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family Mix? My kids can't join?

PlanPremiumCountryUnited StatesDeviceGalaxy S9Operating SystemAndroid 10 My Question or IssueI have 5 people on my family premium plan, but only 2 show up on the family mix. When my teenagers go into the family mix, there's no option to join, even wh...

Newbie

  Plan Premium Country United States Device Galaxy S9 Operating System Android 10   My Question or Issue I have 5 people on my family premium plan, but only 2 show up on the fami...

Elena

Moderator

577 Views

1 replies

0 likes

family-mix
  • 577 Views
  • 1 replies
  • 0 likes

Idea: Social Media DJ

PlanFree/PremiumCountry DevicePixel 3Operating System(iOS 10, Android Oreo, Windows 10,etc.) Idea: Social Media DJ To be able to have a stream party on a social media source for all those that join the stream. Like an online party. It will also allow...

Visitor

Plan Free/Premium Country   Device Pixel 3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Idea: Social Media DJ To be able to have a stream party on a social media...

SoundShots

Composer

830 Views

1 replies

0 likes

Social Media DJ - Streaming Party
  • 830 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify App Resetting Every Night

PlanPremiumCountryIndia Device(Samsung Galaxy A50)Operating System(Android Pie) My Question or IssueSo I have recently started facing this problem after getting the premium subscription is that after downloading any songs the app automatically resets...

Regular

  Plan Premium Country India   Device (Samsung Galaxy A50) Operating System (Android Pie)   My Question or Issue So I have recently started facing this problem after gettin...

Catalyst69

Regular

4055 Views

8 replies

0 likes

Android
app issue
problem
Resetting
  • 4055 Views
  • 8 replies
  • 0 likes

Why have you still not implemented BASIC functionality to play music stored on our phones?

I have music on my phone downloaded via bandcamp. I'm not trying to use multiple streaming apps at the same time and I am TRYING to use your service over bandcamp's and you're not letting me. There have been requests for this incredibly BASIC functio...

Casual Listener

I have music on my phone downloaded via bandcamp.  I'm not trying to use multiple streaming apps at the same time and I am TRYING to use your service over bandcamp's and you're not letting me.&n...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Some of my music keeps unsaving

So this is about the third or fourth time this has happened this week. I normally don't have my data on, so I normally just play through my saved music if I'm not home. Well the music keeps unsaving itself and I can't figure out why. I have an andrio...

Newbie

So this is about the third or fourth time this has happened this week. I normally don't have my data on, so I normally just play through my saved music if I'm not home. Well the music keeps unsaving ...

lunasleepwalks

Casual Listener

1496 Views

3 replies

2 likes

  • 1496 Views
  • 3 replies
  • 2 likes

Downloaded songs take space of 10GB

I am curious as to why this happened to me. I went to my settings on my phone, then storage - app data and under Spotify, it says that my downloaded songs take 10GB worth of space. I have deleted some playlists, ticked off the download option on all ...

Visitor

I am curious as to why this happened to me. I went to my settings on my phone, then storage - app data and under Spotify, it says that my downloaded songs take 10GB worth of space. I have deleted som...

dinomight

Spotify Star

6371 Views

1 replies

0 likes

downloaded songs
space
  • 6371 Views
  • 1 replies
  • 0 likes

My Local Files get grayed out after a few days. How do I stop this from happening??

I've seen this topic brought up before, but quite frankly it's infuriating that it keeps happening. My local music gets grayed out after time passes. The only way to fix this issue is to reinstall Spotify and redownload everything from my PC. I get t...

Regular

  I've seen this topic brought up before, but quite frankly it's infuriating that it keeps happening.   My local music gets grayed out after time passes.  The only way to fix this i...

432 Views

0 replies

1 likes

  • 432 Views
  • 0 replies
  • 1 likes

Songs keep skipping

PlanPremium CountryGermany Device(Redmi Note 9)Operating SystemMIUI Global 11.0.5 My Question or IssueToday I got my new Redmi Note 9. When I open Spotify and want to play a song it keeps skipping to the next song without playing one.

Casual Listener

Plan Premium   Country Germany   Device (Redmi Note 9) Operating System MIUI Global 11.0.5   My Question or Issue Today I got my new Redmi Note 9. When I open Spotify and w...

HeYol

Casual Listener

554 Views

1 replies

0 likes

Android
  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay

When using spotify on my android phone autoplay won't work. It doesnt matter if it's a playlist, album or just one song I have selected it doesn't then go to similar songs. It either repeats the album or just stops playing. I have reinstalled the app...

Visitor

When using spotify on my android phone autoplay won't work. It doesnt matter if it's a playlist, album or just one song I have selected it doesn't then go to similar songs. It either repeats the albu...

Xenia

Moderator

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

The app with the latest updates has slowed down

PlanFreeCountryItalyDeviceSamsung J5Operating SystemAndroid 9 My Question or IssueI noticed that the app has slowed down a lot with the latest updates, not so much the use in app but when you go to get it from the recent apps it takes a while to load...

Regular

Plan Free Country Italy Device Samsung J5 Operating System Android 9   My Question or Issue I noticed that the app has slowed down a lot with the latest updates, not so much the use in...

352 Views

0 replies

1 likes

  • 352 Views
  • 0 replies
  • 1 likes

Stop automatically playing on BT speakers

I searched for answers but only found people wanting their app to automatically play, but I want mine to stop. Whenever I'm near a recognized Bluetooth device my app resumes playing a podcast (and if there aren't any new downloads it picks a random o...

Casual Listener

I searched for answers but only found people wanting their app to automatically play, but I want mine to stop.  Whenever I'm near a recognized Bluetooth device my app resumes playing a podcast (...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Superuser Contribution issues with S10 while on 4G (no playback, search etc)

PlanFreeCountryGreeceDeviceSamsung Galaxy S10eOperating SystemAndroid Pie My Question or IssueI just started using spotify the last few days to check if its worth the premium. While i am on 4G songs very often dont play, and i have no results in sear...

Regular

  Plan Free Country Greece Device Samsung Galaxy S10e Operating System Android Pie   My Question or Issue I just started using spotify the last few days to check if its worth the...

vamarul

Regular

4123 Views

14 replies

1 likes

  • 4123 Views
  • 14 replies
  • 1 likes

spotify over rides my car audio

after i listen to anything on spotify, mostly podcasts. i hit pause and then close the app on my android phone. For some time, at least that day and often the next day, when i have my bluetooth as my source, it automatically starts replaying spotify....

Visitor

after i listen to anything on spotify, mostly podcasts. i hit pause and then close the app on my android phone. For some time, at least that day and often the next day, when i have my bluetooth as my...

548 Views

0 replies

0 likes

  • 548 Views
  • 0 replies
  • 0 likes

Spotify crashes and doesnt open anymore

PlanPremiumCountryBrasilDeviceXiaomi mi9TProOperating SystemMiui12 (but it was happening with miui11 too) For like a month now, spotify always crashes and doesnt open anymore after two uses (I open the app two times). To fix it, I have to erase all d...

Visitor

Plan Premium Country Brasil Device Xiaomi mi9TPro Operating System Miui12 (but it was happening with miui11 too)   For like a month now, spotify always crashes and doesnt open anymore a...

user-removed

Not applicable

872 Views

1 replies

0 likes

crashing
  • 872 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not able to play next track

PlanPremiumCountryIndiaDevicehonor 8cOperating SystemAndroid(8.1) My Question or IssueI am not able to play next track in android after latest update. It is working file in Desktop. The queue list is empty even after I turned on autoplay.

Casual Listener

  Plan Premium Country India Device honor 8c Operating System Android(8.1)   My Question or Issue I am not able to play next track in android after latest update. It is working f...

a4abhi

Casual Listener

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes