Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35973 Views
64 replies
25 likes

35973 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874104 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874104 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25573 Views
3 replies
0 likes

25573 Views
3 replies
0 likes

song will quit playing 20 seconds to the end.

I'm a paying Spotify customer, I have the app on my Droid 2 and I have for the last three months.It wasn't until recently that I'd be listening to Spotify and the song will stop about 20-40 seconds 'til the end and not continue. I attempt to hit play...

owlsaint
Newbie
I'm a paying Spotify customer, I have the app on my Droid 2 and I have for the last three months. It wasn't until recently that I'd be listening to Spotify and the song will stop about 20-40 secon...
2013-02-26 6:11:43 PM
2020-03-15 11:06:15 PM
JennPerri06
Newbie
5944 Views
11 replies
1 likes

5944 Views
11 replies
1 likes

Solved!!Superuser Contribution One Song Keeps stopping "Cradles" by Sub Urban

PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy 10Operating SystemAndroid Pie My Question or IssueSomeone else had the same problem, The song "Cradles" by Sub Urban suddenly stops playing at 0:47 every time when I'm listening on my phone. It was s...

Rée
Casual Listener
Plan Premium Country South Africa Device Samsung Galaxy 10 Operating System Android Pie My Question or Issue Someone else had the same problem, The song "Cradles" by Sub Urban s...
2019-08-30 2:55:50 AM
2020-03-15 8:09:06 PM
Piero_LG
Visitor
4513 Views
4 replies
3 likes

4513 Views
4 replies
3 likes

Superuser Contribution Lock screen Pause button not work

PlanPremiumCountryFranceDeviceTest on a Samsung Galaxy A80 + Galaxy J6Operating SystemAndroid 9 + One UI 1.1Spotify Version8.5.49.973 My Question or IssueThe pause button not work on the lock screen (Look the gif)

Dams678
Casual Listener
Plan Premium Country France Device Test on a Samsung Galaxy A80 + Galaxy J6 Operating System Android 9 + One UI 1.1 Spotify Version 8.5.49.973 My Question or Issue The pause button...
2020-03-13 2:56:31 PM
2020-03-15 5:26:20 PM
Dams678
Casual Listener
574 Views
5 replies
0 likes

574 Views
5 replies
0 likes

Spotify does not ask for SDcard permission. Can't use SDcard.

Workaround below. Sharing whole story for feedback to spotify. Has a problem with Spotify filling up my internal storage. It has previously used the SDcard no problem. Card hasn't changed. Other apps can still use it. In settings there are 2 storage ...

srttytmuy
Music Fan
Workaround below. Sharing whole story for feedback to spotify. Has a problem with Spotify filling up my internal storage. It has previously used the SDcard no problem. Card hasn't chan...
2019-06-14 1:46:27 PM
2020-03-15 3:37:12 PM
user-removed
Not applicable
4981 Views
1 replies
1 likes

4981 Views
1 replies
1 likes

Superuser Contribution Queue = Human playlist?

PlanPremiumDevicePixel 4xl Operating SystemAndroid 10 My Question or IssueQueue. Is it possible to place request, for having a human playlist in queue (with posters and recent played tracks)? It's so annoying when u wanna return to a few tracks befor...

gekayog
Casual Listener
Plan Premium Device Pixel 4xl Operating System Android 10 My Question or Issue Queue. Is it possible to place request, for having a human playlist in queue (with posters a...
2020-03-13 11:28:37 AM
2020-03-15 3:08:25 PM
Ivan
Spotify Legend
385 Views
2 replies
0 likes

385 Views
2 replies
0 likes

Superuser Contribution No spotify album art in lock screen on my huawei nova 2 lite

PlanPremiumCountry DeviceHuawei nova 2 LITE Operating SystemAndroid EMUI My Question or IssueMy new phone the nova 2 lite doesnt show the spotify song/album art in the lock screen like my old sony xperia, it has basic controls like play/pause and ski...

charlieknr
Newbie
Plan Premium Country Device Huawei nova 2 LITE Operating System Android EMUI My Question or Issue My new phone the nova 2 lite doesnt show the spotify song/album...
2019-03-31 2:41:46 PM
2020-03-15 2:45:28 PM
Ivan
Spotify Legend
1519 Views
4 replies
3 likes

1519 Views
4 replies
3 likes

Superuser Contribution song keeps stopping at 0:35

PlanFreeCountryHong KongDeviceSamsung Galaxy a50sOperating SystemAndroid Pie My Question or Issuethis particular song keeps stopping at 0:35 and wont start unless i skip the song. I tried reinstalling but that doesnt work

bruhbacon
Casual Listener
Plan Free Country Hong Kong Device Samsung Galaxy a50s Operating System Android Pie My Question or Issue this particular song keeps stopping at 0:35 and wont start un...
2020-03-13 12:39:33 AM
2020-03-15 1:14:33 PM
Mario
Spotify Legend
371 Views
1 replies
0 likes
Help

371 Views
1 replies
0 likes

Solved!!Superuser Contribution Music offline delete on my phone

PremiumCountry france DeviceSamsung A8 2018Operating System Android My Question or IssueEvery time I restart my phone, all my downloaded songs disappear on my SD cardI have to sync them again.

jalygann
Regular
Premium Country france Device Samsung A8 2018 Operating System Android My Question or Issue Every time I restart my phone, all my downloaded songs disappear on my S...
2020-02-20 5:11:20 PM
2020-03-15 6:01:25 AM
jalygann
Regular
997 Views
10 replies
0 likes

997 Views
10 replies
0 likes

Solved!! Song list stuck on 'Loading in progress' in BMW Head-up

PlanPremiumCountryPolandOperating SystemAndroid 9 with all available updates installedSpotify app version8.4.97.807My Question or IssueThe song list shown in the head-up/windscreen display always shows: Loading in progress (or something like this - i...

claim
Regular
Plan Premium Country Poland Operating System Android 9 with all available updates installed Spotify app version 8.4.97.807 My Question or Issue The song list shown in the head-up/win...
2019-03-26 12:40:57 PM
2020-03-13 7:36:25 PM
claim
Regular
3729 Views
6 replies
0 likes
Android 9.0
BMW
songs list

3729 Views
6 replies
0 likes

Spotify randomly changes playlist.

Select a playlist, playlist starts a few seconds in music and play are completely different, nothing that I have selected before or have shown interest in. PlanPremiumCountryUSDevicePixel3 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Qu...

Juanderfu1
Casual Listener
Select a playlist, playlist starts a few seconds in music and play are completely different, nothing that I have selected before or have shown interest in. Plan Premium Country US Devi...
2020-03-13 4:52:57 AM
2020-03-13 9:16:13 AM
Emilia_8
Community Legend
442 Views
1 replies
0 likes
Android
PC
pixel3

442 Views
1 replies
0 likes

Superuser Contribution Family Mix not working on Android v8.5.32.889

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid 10 My Question or IssueFamily Mix was working fine when I was the only person in it. I just added a family member, and now if I try to open it on Android I get stuck in the "W...

michel-slm
Casual Listener
Plan Premium Country United States Device Google Pixel 3 Operating System Android 10 My Question or Issue Family Mix was working fine when I was the only person in it. I just added a...
2019-11-22 9:09:52 PM
2020-03-13 8:59:29 AM
Xenia
Moderator
1958 Views
9 replies
14 likes

1958 Views
9 replies
14 likes

Superuser Contribution How to get rid of Ads and Surveys

PlanPremiumCountryCanadaDeviceLG V30Operating SystemAndroid My Question or IssueTwice in the past week I have been greeted by unwelcomed ads and surveys when I opened the app. Why am I getting harassed when I open the app? How do I stop this?

Bun-Bun
Music Fan
Plan Premium Country Canada Device LG V30 Operating System Android My Question or Issue Twice in the past week I have been greeted by unwelcomed ads and surveys when I opened...
2020-03-06 5:47:22 AM
2020-03-13 5:52:31 AM
Bun-Bun
Music Fan
564 Views
2 replies
0 likes

564 Views
2 replies
0 likes

Superuser Contribution I can't share to Instagram Stories

PlanPremiumCountryChileDeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueHello, I've been having this problem like ever, I can't believe that is 2020 and I still can't do it. A couple times the option to share music on Instagram S...

MatiasIgnacio1
Casual Listener
Plan Premium Country Chile Device Samsung Galaxy A50 Operating System Android 9 My Question or Issue Hello, I've been having this problem like ever, I can't believe that is 2020 and ...
2020-03-02 5:17:33 PM
2020-03-12 8:10:10 PM
MatiasIgnacio1
Casual Listener
914 Views
8 replies
0 likes

914 Views
8 replies
0 likes

Superuser Contribution Casting to Chromecast devices issues

Family PlanPremiumUK/Lithuania Google Pixel 2XL, Pixel 3 and Pixel 3A Been having this issue for ages now. Some updates made it better, some reverted to where it is right now. All of my family devices exhibit it in both homes with a variety of Chrome...

muzeak
Music Fan
Family Plan Premium UK/Lithuania Google Pixel 2XL, Pixel 3 and Pixel 3A Been having this issue for ages now. Some updates made it better, some reverted to where it is righ...
2020-03-06 12:29:09 PM
2020-03-12 6:18:34 PM
muzeak
Music Fan
396 Views
2 replies
0 likes

396 Views
2 replies
0 likes

Actually playing the song I want

PlanFree/PremiumCountry DeviceOppoOperating SystemAndroid Oreo, My Question or IssueOk, so I searched for a song I wanted to play. It takes me to the song page where I can shuffle play the radio. I don't want to, so I go on the artist and onto the al...

Danger_t
Visitor
Plan Free/Premium Country Device Oppo Operating System Android Oreo, My Question or Issue Ok, so I searched for a song I wanted to play. It takes me to the ...
2020-03-12 2:50:27 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Solved!!Superuser Contribution SD card not showing up for storage.

Every month or so,spotify just starts downloading to my phone even though I have the setting to save to SD card. And then I have to re download all my music. Sometimes the option to save to SD card just doesn't exist anymore, and then it will randoml...

Wdoregon
Casual Listener
Every month or so,spotify just starts downloading to my phone even though I have the setting to save to SD card. And then I have to re download all my music. Sometimes the option to save to S...
2020-03-08 5:10:23 PM
2020-03-12 12:01:06 PM
Xenia
Moderator
2536 Views
3 replies
1 likes

2536 Views
3 replies
1 likes

Superuser Contribution Autoplay not working

Premium plan / Argentina / samsung s8 / android 7Album ends and does not continue to radio.Also liked better the thumbs up and down from before.Thanks

blasrp
Newbie
Premium plan / Argentina / samsung s8 / android 7 Album ends and does not continue to radio. Also liked better the thumbs up and down from before. Thanks
2019-05-28 6:00:39 PM
2020-03-12 11:45:09 AM
Ivan
Spotify Legend
1625 Views
3 replies
0 likes

1625 Views
3 replies
0 likes

Solved!! spotify set to offline now cant log back in

I accidentally logged out of spotify on my phone while set to offline mode and now I am unable to log back in because it is set to offline mode. After some quick searching the only option I can see id to uninstall and reinstall but if I am not mistak...

Pualtable
Newbie
I accidentally logged out of spotify on my phone while set to offline mode and now I am unable to log back in because it is set to offline mode. After some quick searching the only option I can see i...
2020-03-12 4:59:52 AM
2020-03-12 11:30:48 AM
Nico
Community Legend
339 Views
1 replies
0 likes

339 Views
1 replies
0 likes

Superuser Contribution [Feature request] Sync playlists ordering between desktop & mobile

Hey there, Plan : Premium (irrelevant)Country : France (irrelevant)Device : Xiaomi Mi 8 (irrelevant)Operating System : Android 10 (irrelevant) My issue :Since Spotify on desktop allows us to order playlists, it would be nice for mobile versions to ap...

KaKi87
Newbie
Hey there, Plan : Premium (irrelevant) Country : France (irrelevant) Device : Xiaomi Mi 8 (irrelevant) Operating System : Android 10 (irrelevant) My issue : ...
2020-03-10 11:56:09 PM
2020-03-12 11:29:40 AM
Ivan
Spotify Legend
290 Views
1 replies
0 likes

290 Views
1 replies
0 likes

Superuser Contribution Podcast bleep

I have had a premium account for years and used Spotify to what it was meant for ... to listen to music.Now Spotify have introduced Podcasts to home page ... question is who wants them ... I don't because I use Spotify to listen to music ... and why ...

rajan
Music Fan
I have had a premium account for years and used Spotify to what it was meant for ... to listen to music. Now Spotify have introduced Podcasts to home page ... question is who wants them ....
2020-03-10 5:47:37 PM
2020-03-12 11:10:13 AM
Ivan
Spotify Legend
211 Views
1 replies
0 likes

211 Views
1 replies
0 likes

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