Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
396821 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUnited StatesDevice(Google Pixel 3A)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm a premium user who recently got a new phone (Google Pixel 3a). I'm not sure if this is an issue of shuffling or of ...
Plan Premium Country United States Device (Google Pixel 3A) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm a premium user who recently...
Casual Listener
621 Views
2 replies
0 likes
PlanPremiumCountryTaiwanDeviceRealme XTOperating SystemANDROID 10My Question or IssueACTUALLY, this is all platform issue.I know there was a similar questions before, but it seems not got any solution, so I would like to ask again.In many case, the s...
Plan Premium Country Taiwan Device Realme XT Operating System ANDROID 10 My Question or Issue ACTUALLY, this is all platform issue. I know there was a similar questions before, but it seems...
452 Views
0 replies
3 likes
PlanPremiumCountryNew ZealandDeviceOppo Reno ZOperating SystemColorOS V6.0 My Question or IssueRecently i added a local song to a playlist, when syncing it acts like it is downloaded but remains greyed out and unplayable i tried re downloading the pl...
Plan Premium Country New Zealand Device Oppo Reno Z Operating System ColorOS V6.0 My Question or Issue Recently i added a local song to a playlist, when syncing it acts like it is do...
386 Views
0 replies
0 likes
PlanPremiumCountryItaly DeviceNvidia Shield TVOperating SystemLatest Android TV My Question or IssueFeatures I'd like on Nvidia Shield TV (Android TV app): Autoplay and Normalize volumes options. Autoplay is missing: no matter if I am listening to Pl...
Plan Premium Country Italy Device Nvidia Shield TV Operating System Latest Android TV My Question or Issue Features I'd like on Nvidia Shield TV (Android TV app): Autoplay an...
Regular
2407 Views
5 replies
1 likes
I'm currently using the latest version of android on my LG G4, along with spotify on my desktop and phone. I have recently been having an issue where the offline songs in my playlists on my computer will not sync to my phone the way they used to. Ins...
I'm currently using the latest version of android on my LG G4, along with spotify on my desktop and phone. I have recently been having an issue where the offline songs in my playlists on m...
Not applicable
6296 Views
12 replies
1 likes
Hello everyone, been trying solving this issue all morning and finally decided to ask the community, so I hope you all can help me! I've heard that spotify offers video shows and clips in the app, but I can't seem to find any of those. I've tried fol...
Hello everyone, been trying solving this issue all morning and finally decided to ask the community, so I hope you all can help me! I've heard that spotify offers video shows and clips...
Visitor
2757 Views
2 replies
2 likes
PlanFreeCountryItalyDeviceSamsung J5Operating SystemAndroid 9 My Question or IssueI noticed that Spotify sometimes adds its songs even if my playlist has reached at least 15 songs which is the minimum number to avoid Spotify adding its songs to your ...
Plan Free Country Italy Device Samsung J5 Operating System Android 9 My Question or Issue I noticed that Spotify sometimes adds its songs even if my playlist has reached at least 15 ...
598 Views
0 replies
0 likes
PlanFreeCountryItalyDeviceSamsung J5Operating SystemAndroid 9My Question or IssueI noticed that Spotify often changes the policy to be adopted in the songs that are discarded during the playback of your playlist, I speak of songs that the user has ad...
Plan Free Country Italy Device Samsung J5 Operating System Android 9 My Question or Issue I noticed that Spotify often changes the policy to be adopted in the songs that are discarded during...
405 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Composer
612 Views
1 replies
0 likes
PlanPremium DuoCountryArgentinaDeviceMotorola E4+Operating SystemAndroid 7 My Question or IssueAfter the recent update, not only did I lose my entire library of more than 3000 songs, but after going through the (completely unnecesary) hassle of re-li...
Plan Premium Duo Country Argentina Device Motorola E4+ Operating System Android 7 My Question or Issue After the recent update, not only did I lose my entire library of more than 300...
421 Views
0 replies
1 likes
PlanFree/PremiumCountry DeviceGalaxy s20 5gOperating SystemNewest android My Question or IssueI got a new phone and when I switched over I started having this issue that I didn't have on my s10, every notification I receive my music goes quiet and it...
Plan Free/Premium Country Device Galaxy s20 5g Operating System Newest android My Question or Issue I got a new phone and when I switched over I started having this issue that...
485 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceHuawei nova 3iOperating SystemEMUI 9.1My Question or IssueHi,A month ago Behind the lyrics was working well but these days nothing appears, I've tried most of the methods that I found on this forum ( clear uninstall , op...
Plan Premium Country Canada Device Huawei nova 3i Operating System EMUI 9.1 My Question or Issue Hi, A month ago Behind the lyrics was working well but these days nothing appears, I've trie...
Newbie
1275 Views
1 replies
5 likes
PlanFree/PremiumCountryNederlandDeviceSony xperiaOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIk heb al ongeveer een jaar premium en de kosten worden elke maand netjes afgeschreven. Nu heb ik een nieuwe telefoon, dus wi...
Plan Free/Premium Country Nederland Device Sony xperia Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Ik heb al ongeveer een jaar premium en de ko...
Spotify Legend
512 Views
1 replies
0 likes
PlanPremiumCountry FranceDeviceHuawei P20 ProOperating SystemAndroid (4.4?) My Question or Issue Hello. I've had a Spotify Premium account recently and I can't create a Playlist. As soon as I want to create one, an error message is displayed. Thank y...
Plan Premium Country France Device Huawei P20 Pro Operating System Android (4.4?) My Question or Issue Hello. I've had a Spotify Premium account recently and I can'...
Casual Listener
13334 Views
8 replies
0 likes
So there is This thread from 2013 and I was wondering if we're able to transfer cache files from my Windows desktop to my Android phone.
So there is This thread from 2013 and I was wondering if we're able to transfer cache files from my Windows desktop to my Android phone.
Casual Listener
744 Views
2 replies
0 likes
PlanPremiumCountryThailand DeviceHuawei p20 My Question or Issue The latest update of spotify has given me an option to view lyrics of many selected songs. However, that only works on my iPhone 6 but not Huawei p20, eventhough they both show the same...
Plan Premium Country Thailand Device Huawei p20 My Question or Issue The latest update of spotify has given me an option to view lyrics of many selected songs. However, t...
Not applicable
2351 Views
2 replies
0 likes
Vodafone saçma güzel 8 tarifesine geçtim ücretsiz olarak 4 gb spotfy premium üyeliği sunuldu ancak spotfy hesabımı bir türlü tanımlayamadım spotfy premium üyelik hatası veriyor
Vodafone saçma güzel 8 tarifesine geçtim ücretsiz olarak 4 gb spotfy premium üyeliği sunuldu ancak spotfy hesabımı bir türlü tanımlayamadım spotfy premium üyelik hatası veriyor
Casual Listener
684 Views
3 replies
0 likes
The songs in my liked playlist have been greyed out because I accidentally pressed this buttonNow I can't play the song out of my phone in the liked playlist but can still play it on the artist's/album page. However the song hasn't been greyed out in...
The songs in my liked playlist have been greyed out because I accidentally pressed this button Now I can't play the song out of my phone in the liked playlist but can still play it on the artist...
Spotify Legend
566 Views
1 replies
0 likes
PlanFree/PremiumCountryCanadaDeviceLG G7 ThinQOperating SystemAndroid 9 My Question or IssueSpotify Premium has been great for me until last week when the app on my phone started acting up. Almost nothing loads, including songs, album art, the actual...
Plan Free/Premium Country Canada Device LG G7 ThinQ Operating System Android 9 My Question or Issue Spotify Premium has been great for me until last week when the app on my phone sta...
Spotify Legend
895 Views
1 replies
0 likes
