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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
396798 Views
547 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating System My Question or IssueWhen music is paused and the screen times out, the spotify controls disappear from the lock screen. Is there a way to pause spotify, walk away for a few minutes, come ...
Plan Premium Country USA Device Samsung Galaxy s10e Operating System My Question or Issue When music is paused and the screen times out, the spotify controls disappear fr...
Spotify Legend
659 Views
1 replies
0 likes
For the past week every time I go on to listen to a podcast it won't play. I'll press on it and it appears as though it is about to play but then Spotify just closes itself. Bizarrely, music plays as normal. It does this for every podcast I listen to...
For the past week every time I go on to listen to a podcast it won't play. I'll press on it and it appears as though it is about to play but then Spotify just closes itself. Bizarrely, music plays as...
Casual Listener
5473 Views
4 replies
2 likes
Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff on these forums. Issue 1: I'm running into constant ...
Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff o...
419 Views
0 replies
2 likes
Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff on these forums. Issue 1: I'm running into constant ...
Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff o...
252 Views
0 replies
0 likes
PlanPremiumCountryGermanyDeviceHuawei p30liteOperating SystemAndroid 10 My Question or Issue How do I add music Files I have already stored on my phone?
Plan Premium Country Germany Device Huawei p30lite Operating System Android 10 My Question or Issue How do I add music Files I have already stored on my phone?
491 Views
0 replies
0 likes
PlanPremium CountryUSA DeviceGoogle Pixel 2Google Home (original)Google Home mini (1st gen) Operating SystemAndroid 10 - April 5th 2020 security patch My Question or IssueUsing Spotify Connect to cast music to a Google Home speaker group, I am able t...
Plan Premium Country USA Device Google Pixel 2 Google Home (original) Google Home mini (1st gen) Operating System Android 10 - April 5th 2020 security patch ...
Newbie
3977 Views
3 replies
3 likes
PlanPremiumCountryBrazilDeviceLenovo Vibe K5Operating System Android 6.0.1 My Question or Issue After some updates, that little dot which helps sliding the bar and choosing the part you like on the music, doesn't show anymore, I already reinstalled, ...
Plan Premium Country Brazil Device Lenovo Vibe K5 Operating System Android 6.0.1 My Question or Issue After some updates, that little dot which helps sliding the ba...
Casual Listener
1233 Views
2 replies
0 likes
my laptop and my mobile doesn't connect with each other...if i play a song on mobile i find my laptop doesn't catch it and reverse..i have tried many solutions as reinstall the app on both of them and changing to google dns and it doesn't work either...
my laptop and my mobile doesn't connect with each other...if i play a song on mobile i find my laptop doesn't catch it and reverse..i have tried many solutions as reinstall the app on both of them an...
395 Views
0 replies
0 likes
PlanPremium CountryBelgium Operating SystemAndroid My Question or IssueWhen I want to create a new playlist or add more songs to an existing playlist, I can only see my most recent liked songs. The '+' symbol is gone, to see more of my liked songs to...
Plan Premium Country Belgium Operating System Android My Question or Issue When I want to create a new playlist or add more songs to an existing playlist, I can...
Spotify Legend
2273 Views
3 replies
0 likes
PlanFreeCountryIndiaDeviceRedmi note 8 proOperating SystemAndroid My Question or IssueI tried to upgrade to one month premium of 119 rs/month using my Airtel debit card but it said transaction failed. Money has been deducted and no refund has been in...
Plan Free Country India Device Redmi note 8 pro Operating System Android My Question or Issue I tried to upgrade to one month premium of 119 rs/month using my Airtel debit ca...
Spotify Legend
705 Views
3 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid 8.8 Before Spotify upgraded I did not have an issue logging in w...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Samsung Galaxy S7 Operating System Andr...
Spotify Legend
569 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceOnePlus 7T ProOperating SystemOxygen OS 10.0.9 My Question or IssueFor some reason when I shuffle a playlist and drag a song from the list into my "Queue", the song title and artist text of the song I'm dragging duplicates, ...
Plan Premium Country UK Device OnePlus 7T Pro Operating System Oxygen OS 10.0.9 My Question or Issue For some reason when I shuffle a playlist and drag a song from the list into my ...
Spotify Legend
728 Views
4 replies
0 likes
(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can no longer listen to my downloaded albums offline while using Spotify Premium. I have no issues with my playlists, only the albums. When I try to play an album, I get a message saying "...
(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can no longer listen to my downloaded albums offline while using Spotify Premium. I have no issues with my ...
Casual Listener
734 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Note 8, Windows PCOperating SystemAndroid, Windows My Question or IssueI honestly don't think I have ever listened to a minute of either of these shows but they are listed as my "Top Podcasts" and they are taking up...
Plan Premium Country USA Device Samsung Note 8, Windows PC Operating System Android, Windows My Question or Issue I honestly don't think I have ever listened to a minute of either of...
Music Fan
638 Views
2 replies
0 likes
PlanPremiumCountryNLDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify keeps disconnecting after 30-50 seconds when casting via Google Chrome. I've reinstalled Spotify after deleting all data first and that helps only once...
Plan Premium Country NL Device Samsung Galaxy A50 Operating System Android 10 My Question or Issue Spotify keeps disconnecting after 30-50 seconds when casting via Google Chr...
Regular
1790 Views
5 replies
13 likes
PlanFreeCountrySouth AfricaDeviceHuawei Mate 9Operating SystemAndroid 9 My Question or IssueApp crashes when I try to listen to podcasts. Regardless of downloaded or streaming episode, regardless of length, every podcast episode on every show crashes...
Plan Free Country South Africa Device Huawei Mate 9 Operating System Android 9 My Question or Issue App crashes when I try to listen to podcasts. Regardless of downloaded or s...
Casual Listener
982 Views
4 replies
0 likes
PlanPremiumCountryUSADeviceMoto E4Operating SystemAndroid 7.1.1 My Question or IssueSince Wednesday of last week I've been having problems with Spotify crashing when it attempts to play my local files. No updates are available for my phone or Spotify...
Plan Premium Country USA Device Moto E4 Operating System Android 7.1.1 My Question or Issue Since Wednesday of last week I've been having problems with Spotify crashing when it attem...
Casual Listener
1210 Views
3 replies
2 likes
I don’t know why the mobile app version of Spotify has removed the artist playlists with songs liked by that artist. Now instead of being able to listen to a specific set of songs that I’ve liked by an artist, I am brought to that artists page. I thi...
I don’t know why the mobile app version of Spotify has removed the artist playlists with songs liked by that artist. Now instead of being able to listen to a specific set of songs that I’ve lik...
Spotify Legend
391 Views
1 replies
0 likes
Hi, guys! Do you know if somehow I can search for episode from the podcasts I follow? I have idea which keyword can work it out, but I've subscribed to a lot of podcasts and I can't find what I'm looking for. Thank you for the help!
Hi, guys! Do you know if somehow I can search for episode from the podcasts I follow? I have idea which keyword can work it out, but I've subscribed to a lot of podcasts and I can't find wha...
Moderator
1113 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceXiaomi MI9T ProOperating SystemMIUI 11.0.6 My Question or Issue I can search for Albums but if i click on an Album the Songs will not Load (in some cases they show up after 5-10 Minutes) Wifi and Mobile data behaves the...
Plan Premium Country Germany Device Xiaomi MI9T Pro Operating System MIUI 11.0.6 My Question or Issue I can search for Albums but if i click on an Album the Songs wil...
Spotify Legend
363 Views
1 replies
0 likes
