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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Minhas músicas não carregam no android. / My songs don't load on android.

PlanPremiumCountryBrasilDevice(Motorola Z2 play)Operating System(Android 7.1.1) My Question or IssueNão consigo ouvir nenhuma música, a principio a versão mais atualizada do Spotify não faz login, o aplicativo carrega, carrega e não faz login. Baixei...

Visitor

Plan Premium Country Brasil Device (Motorola Z2 play) Operating System (Android 7.1.1)   My Question or Issue Não consigo ouvir nenhuma música, a principio a versão mais atualizada do ...

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Spotify keeps going offline/logging off

Hi there. My Spotify keeps logging off almost every day and I have to relog every time, then I have to re download all songs I already did download the day before.This has been a huge problem for me since the last 4-5 updates, but, before that, I've ...

Casual Listener

Hi there.    My Spotify keeps logging off almost every day and I have to relog every time, then I have to re download all songs I already did download the day before. This has been a hug...

324 Views

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How to stop or pause SpotifyAppRemote media player?

PlanFree/PremiumIndia Device(All Android Device)Operating System(Android) My Question or IssueHi, I have implemented SpotifyAppRemote Api with my application. I have to playing playlist with spotifyAppRemote Api, I need to stop remote media player fr...

Visitor

Plan Free/Premium India   Device (All Android Device) Operating System (Android)   My Question or Issue Hi, I have implemented SpotifyAppRemote Api with my application. I have to ...

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How to launch an Android Intent to search for and play a song on the Spotify app

I'm developing an application and would like to launch the Spotify app and have it search for and play a song. The following command line works with Google Play Music but not with Spotify: adb shell am start -a "android.media.action.MEDIA_PLAY_FROM_S...

Newbie

I'm developing an application and would like to launch the Spotify app and have it search for and play a song.  The following command line works with Google Play Music but not with Spotify: &nb...

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Sleep timer unavailable when offline

PlanPremiumCountryGermanyDeviceSamsung S8+Operating SystemAndroid My Question or IssueWhen Spotify cannot reach servers the song menu is unavailable when in song view, meaning you cannot set a sleep timer. I am having trouble recreating it unfortunat...

Newbie

  Plan Premium Country Germany Device Samsung S8+ Operating System Android   My Question or Issue When Spotify cannot reach servers the song menu is unavailable when in song view...

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Consistently plays the same wrong track.

PlanPremiumCountryUKDevice(Samsung S7 Edge and OnePlus 7 Pro)Operating System(Android 9 and 10) My Question or IssueWhen the bug manifests, whatever I try to play, the phone plays the same wrong track - "Do it again - Remastered 2001 by The Beach Boy...

Newbie

Plan Premium Country UK Device (Samsung S7 Edge and OnePlus 7 Pro) Operating System (Android 9 and 10)   My Question or Issue When the bug manifests, whatever I try to play, the phone ...

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wrong track
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Solved!! Random songs play over my selections

When trying to play my podcasts or songs it will play them for a few seconds then start trying to play songs that i didn't select or have in any of my lists. It is persistent in always trying to play these songs so I can't listen to what I want.I did...

Visitor

When trying to play my podcasts or songs it will play them for a few seconds then start trying to play songs that i didn't select or have in any of my lists. It is persistent in always trying to play...

Emilia_8

Community Legend

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Mobile: play, shuffle folders

Hey! I really like the folders function but I am not able to use it on my android. The option to play the entire folder doesn't seem te be there. What do I do?Thanks!PlanPremiumCountryBelgiumDevicesamsung

Visitor

Hey!   I really like the folders function but I am not able to use it on my android. The option to play the entire folder doesn't seem te be there. What do I do? Thanks! Plan Premium Count...

Emilia_8

Community Legend

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In car Bluetooth - audio stuttering

PlanFamily PremiumCountryUKDeviceHuawei P20 ProOperating SystemAndroid 9.1.0.371Vehicle BluetoothNissan X-trail 2017 My Question or IssueFor the last few months audio whilst using Bluetooth in my car is stuttering and making Spotify unusable. I've tr...

Visitor

Plan Family Premium Country UK Device Huawei P20 Pro Operating System Android 9.1.0.371 Vehicle Bluetooth Nissan X-trail 2017   My Question or Issue For the last few months audio whi...

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Superuser Contribution Group Session No Sound

PlanPremiumCountryUKDevice Samsung Galaxy 9 Operating System( Android 9 My Question or IssueWhen using the group session feature with my friends the host can only hear sound where as I can't, they are using iOS and are using the feature to connect mu...

Visitor

  Plan Premium Country UK Device  Samsung Galaxy 9  Operating System ( Android 9   My Question or Issue When using the group session feature with my friends the host ca...

Ivan

Spotify Legend

29487 Views

8 replies

12 likes

bug
Group Session
no sound
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Queue re-shuffles when connecting to car bluetooth.

PlanPremium FamilyCountryUSADevice(Samsung Galaxy s10+)Operating System(Android 10) My Question or IssueI've been having this issue now for months where the queue I've build up resets when I connect to Bluetooth in my car and it only happens in a car...

Casual Listener

Plan Premium Family Country USA Device (Samsung Galaxy s10+) Operating System (Android 10)   My Question or Issue I've been having this issue now for months where the queue I've build ...

440 Views

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Spotify does not reliably change the display to show the next song

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S10e My Question or IssueThe in-app display with artwork in the middle and the bar showing elapsed time on the bottom will not reliably change when a song ends and the next one begins. I have notice...

Visitor

Plan Premium Country United States Device Samsung Galaxy S10e   My Question or Issue The in-app display with artwork in the middle and the bar showing elapsed time on the bottom will not...

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Spotify constantly reconnects with Google Clock

Spotify constantly connects and disconnects with Google Clock, especially when I try to pick a self-made playlist.PlanPremiumCountyPoland DeviceGoogle Pixel XLOperating SystemAndroid 10

Casual Listener

Spotify constantly connects and disconnects with Google Clock, especially when I try to pick a self-made playlist. Plan Premium County Poland   Device Google Pixel XL Operating System A...

hobbss

Music Fan

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Why is Behind the Lyrics forced and not an option?

PlanPremiumCountryUSADeviceOnePlus 7 ProOperating SystemAndroid 9 My Question or IssueWhy is Behind the Lyrics forced and not an option like it was before? Doesn't make sense why a partnership with Genius has to be forced down Premium paying customer...

Newbie

Plan Premium Country USA Device OnePlus 7 Pro Operating System Android 9   My Question or Issue Why is Behind the Lyrics forced and not an option like it was before? Doesn't make sense...

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can't play songs on tablet

I have installed tablet on my car but i can't stream any songs from spotify. when i select song it shows it is starting, but then the song just disappears. i can't even download songs. when i factory reset the tablet it will let me use spotify for ma...

Visitor

I have installed tablet on my car but i can't stream any songs from spotify. when i select song it shows it is starting, but then the song just disappears. i can't even download songs. when i factory...

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Shuffle Keeps repeating certain songs

Hello everyone, ich have a problem for some time. When im listening to a playlist, it kinda repeats some songs more often then other ( in shuffle mode).For example, new songs in my library never ever get played, just older song. Is shuffle really ran...

Visitor

Hello everyone,  ich have a problem for some time. When im listening to a playlist, it kinda repeats some songs more often then other ( in shuffle mode).For example, new songs in my library nev...

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Play Queue

PlanPremiumCountry UK My Question or Issue:Is there a way to recover a queue? I accidentally played a song half way down my queue and lost all the songs I had queued before that song. Is it recoverable?

Newbie

  Plan Premium Country UK     My Question or Issue: Is there a way to recover a queue? I accidentally played a song half way down my queue and lost all the songs I had queued be...

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Podcast stop playing and rewind when resumed

When I play a podcast it often stops playing and when I resume it rewinds back a random amount of time. This never occurs when listening to music. I have tried the following playing while on WIFI and using my data as well as the "Sign out everywhere"...

Visitor

When I play a podcast it often stops playing and when I resume it rewinds back a random amount of time. This never occurs when listening to music. I have tried the following playing while on WIFI and...

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Superuser Contribution Spotify is re-downloading all of my songs!

I have almost 5K songs in a number of playlists, and many weeks ago I set them all to download so i could listen to them offline during an overseas trip I am now on. I set the Storage setting to use my SD card. Everything was great. All of a sudden S...

Roadie

I have almost 5K songs in a number of playlists, and many weeks ago I set them all to download so i could listen to them offline during an overseas trip I am now on. I set the Storage setting to use ...

EarlPurple

Roadie

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No access to the repeat button

I am on the free plan. I am in Canada. Brand new Samsung S10 e. I have no access to the repeat button. The only buttons I have access to or the like and the hide buttons. Even if I go up to the three dots in the upper right there is nothing there tha...

Visitor

I am on the free plan. I am in Canada. Brand new Samsung S10 e. I have no access to the repeat button. The only buttons I have access to or the like and the hide buttons. Even if I go up to the three...

Emilia_8

Community Legend

559 Views

1 replies

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