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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210954 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210954 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561467 Views

78 replies

3 likes

  • 561467 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463249 Views

575 replies

39 likes

Account
Free
  • 463249 Views
  • 575 replies
  • 39 likes

Android app

PlanPremiumCountryUSDeviceSamsung S10+ My Question or IssueThe app that I have has changed from about two updates ago and it is horrible. On the home page when I want to jump back in to my saved artist playlist it takes me directly to the full artist...

Newbie

Plan Premium Country US Device Samsung S10+   My Question or Issue The app that I have has changed from about two updates ago and it is horrible. On the home page when I want to jump bac...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Can't play this right now - multiple devices

Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the connections, resetting the Internet, but it's driving me crazy t...

Visitor

Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the connections, ...

534 Views

0 replies

1 likes

Connectivity
devices
Streaming Issue
  • 534 Views
  • 0 replies
  • 1 likes

Superuser Contribution Has the Android 9 defaulting back to internal storage problem been fixed yet? Thanks

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryUSDevice LG Phoenix plus/k30Operating Systems 9My Question or IssueCancelled my subscription cause I kept los...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country US Device LG Phoenix plus/k30 Operating Sy...

Mario

Spotify Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify is not working in Vivo Iqoo 3 - 1927 INDIA

Hi,I've moved my spotify account to Vivo Iqoo 3 - 1927 phone INDIA. Spotify is not working at all in this phone. While clicking on the spotify app icon, it just shows the black screen and crashes. I have re-installed the app, restarted the phone, cle...

Casual Listener

Hi, I've moved my spotify account to Vivo Iqoo 3 - 1927 phone INDIA. Spotify is not working at all in this phone. While clicking on the spotify app icon, it just shows the black screen and crashes. ...

Mario

Spotify Legend

1302 Views

3 replies

0 likes

  • 1302 Views
  • 3 replies
  • 0 likes

Spotify stops playing offline after 10 minutes

PlanPremiumCountryusaDeviceSamsung Galaxy 8Operating SystemAndroid version 9 My Question or IssueHi, I have this issue for several months and tried everything suggested here with no luck. Spotify offline sometimes stops after 10 minutes. I have reins...

Visitor

Plan Premium Country usa Device Samsung Galaxy 8 Operating System Android version 9   My Question or Issue Hi, I have this issue for several months and tried everything suggested here ...

locationunknown

Casual Listener

2892 Views

5 replies

3 likes

  • 2892 Views
  • 5 replies
  • 3 likes

Unable to skip ads from lock screen, headphones, or smart watch

PlanFreeCountryAustraliaDeviceSamsung Galaxy Note 9Operating SystemOreo, Build FXXS2 My Question or IssueI used to be able to skip ads fine using the lock screen, my headphone buttons or my Galaxy Watch, but for a couple of months now, the only way t...

Casual Listener

Plan Free Country Australia Device Samsung Galaxy Note 9 Operating System Oreo, Build FXXS2   My Question or Issue I used to be able to skip ads fine using the lock screen, my headphon...

o9ty7nnfn-_br

Casual Listener

3427 Views

4 replies

3 likes

Skip ads
  • 3427 Views
  • 4 replies
  • 3 likes

shuffle playlist doesnt work after have choosen a single song

PlanPremiumCountryItalyDeviceHuawei P30 liteOperating SystemAndroid My Question or Issueafter i have chosen a song on the search bar, the shuffle playlist based on the song doesnt play anymore. i had uninstalled the app several times but the problem ...

Newbie

Plan Premium Country Italy Device Huawei P30 lite Operating System Android   My Question or Issue after i have chosen a song on the search bar, the shuffle playlist based on the song d...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Radio missing in Android app ?

PlanFreeCountryIndiaDeviceOnePlus 8 seriesOperating SystemAndroid 10 My Question or IssueThe Spotify help page mentions a radio feature is available but I don't see it anywhere in my Spotify app ? I wanted to switch from Google Play Music to Spotify ...

Regular

Plan Free Country India Device OnePlus 8 series Operating System Android 10   My Question or Issue The Spotify help page mentions a radio feature is available but I don't see it anywhe...

LUC1FER

Regular

2043 Views

2 replies

0 likes

Feature
  • 2043 Views
  • 2 replies
  • 0 likes

Superuser Contribution No se oye

hola, soy de México y tengo una cuenta premium.Hoy actualicé la aplicación en mi autoestereo con Android 9 y dejaron de escucharse las canciones, se reproducen pero no se escuchan.Nunca me había pasado eso y sólo me sucede ahora en el autoestereo.Ayu...

Visitor

hola, soy de México y tengo una cuenta premium. Hoy actualicé la aplicación en mi autoestereo con Android 9 y dejaron de escucharse las canciones, se reproducen pero no se escuchan. Nunca me había ...

Elena

Moderator

705 Views

1 replies

0 likes

  • 705 Views
  • 1 replies
  • 0 likes

Superuser Contribution Le notifiche fanno sparire la musica

Buonasera, mentre sto riproducendo sul mio smartphone la musica grazie all'app spotify, mi arrivano notifiche da altre app (ad esempio, messaggi whatsapp). A quel punto, la musica emessa da spotify si abbassa e lo smartphone mi fa sentire il suono di...

Visitor

Buonasera, mentre sto riproducendo sul mio smartphone la musica grazie all'app spotify, mi arrivano notifiche da altre app (ad esempio, messaggi whatsapp). A quel punto, la musica emessa da spotify s...

Mario

Spotify Legend

10550 Views

1 replies

0 likes

Music
notifiche
stop music
  • 10550 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suddenly stops playing

PlanPremiumCountryNorwayDeviceSamsung Galaxy S8.Operating SystemAndroid: whatever the latest is.Spotify: latest update.My Question or Issue:Whenever I close my phone or use another app Spotify stops playing after a few songs. I keep getting an error ...

Newbie

  Plan Premium Country Norway Device Samsung Galaxy S8. Operating System Android: whatever the latest is. Spotify: latest update. My Question or Issue: Whenever I close my phone or us...

Mario

Spotify Legend

627 Views

1 replies

0 likes

Backround
Help required please
stops playing music
  • 627 Views
  • 1 replies
  • 0 likes

Missing Downloads

PlanPremiumCountryGermanyDeviceMate 10 proOperating SystemAndroid 10 My Question or Issue All my downloads are gone. I just listened to music and the next track began but didn't startet. Now Spotify wants to download every again (around 18. Gb) I was...

Visitor

Plan Premium Country Germany Device Mate 10 pro Operating System Android 10   My Question or Issue   All my downloads are gone.  I just listened to music and the next track...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Can't Download Spotify App?!

First of all, I can't find the Spotify app on my Xaomi Smartphone (all new and fully updated version) at Google Play. When I try to download it via Chrome browser it says that the app isn't available in my country/area or it says that this unit isn't...

Casual Listener

First of all, I can't find the Spotify app on my Xaomi Smartphone (all new and fully updated version) at Google Play. When I try to download it via Chrome browser it says that the app isn't avai...

eliseakerblom

Casual Listener

880 Views

2 replies

0 likes

  • 880 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family Mix? My kids can't join?

PlanPremiumCountryUnited StatesDeviceGalaxy S9Operating SystemAndroid 10 My Question or IssueI have 5 people on my family premium plan, but only 2 show up on the family mix. When my teenagers go into the family mix, there's no option to join, even wh...

Newbie

  Plan Premium Country United States Device Galaxy S9 Operating System Android 10   My Question or Issue I have 5 people on my family premium plan, but only 2 show up on the fami...

Elena

Moderator

607 Views

1 replies

0 likes

family-mix
  • 607 Views
  • 1 replies
  • 0 likes

Idea: Social Media DJ

PlanFree/PremiumCountry DevicePixel 3Operating System(iOS 10, Android Oreo, Windows 10,etc.) Idea: Social Media DJ To be able to have a stream party on a social media source for all those that join the stream. Like an online party. It will also allow...

Visitor

Plan Free/Premium Country   Device Pixel 3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Idea: Social Media DJ To be able to have a stream party on a social media...

SoundShots

Composer

847 Views

1 replies

0 likes

Social Media DJ - Streaming Party
  • 847 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify App Resetting Every Night

PlanPremiumCountryIndia Device(Samsung Galaxy A50)Operating System(Android Pie) My Question or IssueSo I have recently started facing this problem after getting the premium subscription is that after downloading any songs the app automatically resets...

Regular

  Plan Premium Country India   Device (Samsung Galaxy A50) Operating System (Android Pie)   My Question or Issue So I have recently started facing this problem after gettin...

Catalyst69

Regular

4175 Views

8 replies

0 likes

Android
app issue
problem
Resetting
  • 4175 Views
  • 8 replies
  • 0 likes

Why have you still not implemented BASIC functionality to play music stored on our phones?

I have music on my phone downloaded via bandcamp. I'm not trying to use multiple streaming apps at the same time and I am TRYING to use your service over bandcamp's and you're not letting me. There have been requests for this incredibly BASIC functio...

Casual Listener

I have music on my phone downloaded via bandcamp.  I'm not trying to use multiple streaming apps at the same time and I am TRYING to use your service over bandcamp's and you're not letting me.&n...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Some of my music keeps unsaving

So this is about the third or fourth time this has happened this week. I normally don't have my data on, so I normally just play through my saved music if I'm not home. Well the music keeps unsaving itself and I can't figure out why. I have an andrio...

Newbie

So this is about the third or fourth time this has happened this week. I normally don't have my data on, so I normally just play through my saved music if I'm not home. Well the music keeps unsaving ...

lunasleepwalks

Casual Listener

1557 Views

3 replies

2 likes

  • 1557 Views
  • 3 replies
  • 2 likes

Downloaded songs take space of 10GB

I am curious as to why this happened to me. I went to my settings on my phone, then storage - app data and under Spotify, it says that my downloaded songs take 10GB worth of space. I have deleted some playlists, ticked off the download option on all ...

Visitor

I am curious as to why this happened to me. I went to my settings on my phone, then storage - app data and under Spotify, it says that my downloaded songs take 10GB worth of space. I have deleted som...

dinomight

Spotify Star

6686 Views

1 replies

0 likes

downloaded songs
space
  • 6686 Views
  • 1 replies
  • 0 likes

My Local Files get grayed out after a few days. How do I stop this from happening??

I've seen this topic brought up before, but quite frankly it's infuriating that it keeps happening. My local music gets grayed out after time passes. The only way to fix this issue is to reinstall Spotify and redownload everything from my PC. I get t...

Regular

  I've seen this topic brought up before, but quite frankly it's infuriating that it keeps happening.   My local music gets grayed out after time passes.  The only way to fix this i...

464 Views

0 replies

1 likes

  • 464 Views
  • 0 replies
  • 1 likes