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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6891 Views

0 replies

7 likes

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No access to the repeat button

I am on the free plan. I am in Canada. Brand new Samsung S10 e. I have no access to the repeat button. The only buttons I have access to or the like and the hide buttons. Even if I go up to the three dots in the upper right there is nothing there tha...

Visitor

I am on the free plan. I am in Canada. Brand new Samsung S10 e. I have no access to the repeat button. The only buttons I have access to or the like and the hide buttons. Even if I go up to the three...

Emilia_8

Community Legend

560 Views

1 replies

0 likes

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Clock app keeps disconnecting

PlanPremiumCountry DeviceAsus Zenfone Max Pro M2Operating SystemAndroid 9 My Question or IssueWhen trying to use the Clock app to set Spotify as an alarm, the playlists list keeps "refreshing", making it impossible to search for songs or playlists to...

Casual Listener

Plan Premium Country   Device Asus Zenfone Max Pro M2 Operating System Android 9   My Question or Issue When trying to use the Clock app to set Spotify as an alarm, the playlists ...

gijsterbeek

Regular

2198 Views

3 replies

4 likes

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  • 3 replies
  • 4 likes

I'm not able to play Local Files on my Android phone

PlanPremiumDeviceMoto C Plus My Question or IssueHey, I know there are a lot of posts about this, but the Local Files feature has been giving me problems since I started using it. I've synced Local Files to my Android phone before, but doing so has a...

Casual Listener

Plan Premium Device Moto C Plus   My Question or Issue Hey, I know there are a lot of posts about this, but the Local Files feature has been giving me problems since I started using it. I'...

330 Views

0 replies

0 likes

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Automatically shuffling from album homescreen icons

PlanPremiumDeviceSamsung s8My Question or IssueI've been adding albums to my homescreen so I don't have to look through the app to play them, but after the new update it started shuffling them when I open them. This is very frustrating, and I don't w...

Visitor

Plan Premium Device Samsung s8 My Question or Issue I've been adding albums to my homescreen so I don't have to look through the app to play them, but after the new update it started shuffling t...

290 Views

0 replies

1 likes

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BMW skipping songs with steering wheel buttons

PlanPremiumDeviceOnePlus 7 ProOperating SystemAndroid 10 My Question or IssueIn BMW's you can control your Spotify App directly within the BMW system itself. Everything works just fine appart from skipping songs with the steerig wheel buttons, when I...

Newbie

Plan Premium Device OnePlus 7 Pro Operating System Android 10   My Question or Issue In BMW's you can control your Spotify App directly within the BMW system itself. Everything works jus...

1029 Views

0 replies

2 likes

  • 1029 Views
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Activity switching while connecting

PlanFree/PremiumCountryUKDeviceSamsung Galaxy S10Operating SystemAndroid 9My Question or IssueWhen I follow the tutorial authentication sequence with the option 'showAuthView(true)' my startup activity is suspended and another starts briefly showing ...

Visitor

Plan Free/Premium Country UK Device Samsung Galaxy S10 Operating System Android 9 My Question or Issue When I follow the tutorial authentication sequence with the option 'showAuthView(true)'...

321 Views

0 replies

0 likes

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Losing podcst progress

PlanPremiumCountryBrasil DeviceSamsung galaxy s10eOperating SystemAndroid 10 My Question or IssueHello, usually the app is losing the progress of the last heard podcast episode, so I'm listening a podcast, pause and after some hours when I return to ...

Newbie

Plan Premium Country Brasil   Device Samsung galaxy s10e Operating System Android 10   My Question or Issue Hello, usually the app is losing the progress of the last heard podcas...

298 Views

0 replies

1 likes

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Superuser Contribution Canvas feature turning it off alone

PlanFreeCountryBrazilDeviceSamsung Galaxy Core 2 Duos (SM-G355M)Operating SystemAndroid 4.4.2 Canvas turning it off Canvas deactivating alone, no matter what I try to do, I have already performed the procedures suggested here in the community but whe...

Visitor

Plan Free Country Brazil Device Samsung Galaxy Core 2 Duos (SM-G355M) Operating System Android 4.4.2   Canvas turning it off   Canvas deactivating alone, no matter what I try to ...

Petya

Community Legend

360 Views

1 replies

0 likes

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Having Trouble Efficiently Creating Playlists

Plan: Free Country: US Device: Pixel 2 XL Operating System: Android 10 My Issue: I'm considering switching to Spotify from Apple Music. But every time I try to add a song to my Spotify playlist it puts me back to the search screen again. Then I have ...

Visitor

Plan: Free   Country: US   Device: Pixel 2 XL   Operating System: Android 10   My Issue: I'm considering switching to Spotify from Apple Music. But every time I try t...

261 Views

0 replies

0 likes

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Superuser Contribution Cannot share instagram story!?

PlanPremium CountryTurkey DeviceCasper Via P2 Operating System Android My Question or IssueHey! i cannot share my songs on instagram stories, all applications are updated, i deleted and installed again but nothing, there is only "direct" option for i...

Visitor

Plan Premium   Country Turkey   Device Casper Via P2   Operating System  Android   My Question or Issue Hey! i cannot share my songs on instagram stories, all ap...

Mario

Spotify Legend

350 Views

1 replies

0 likes

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Abort connection to chrome cast

PlanStudent planCountry DeviceSamsung S7Operating SystemIt's using android API 26. Don't know OS version My Question or IssueWhen you select to cast to a device, sometimes other peoples chrome casts appear. If you misclick and choose a chrome cast yo...

Visitor

Plan Student plan Country   Device Samsung S7 Operating System It's using android API 26. Don't know OS version   My Question or Issue When you select to cast to a device, sometim...

269 Views

0 replies

0 likes

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Superuser Contribution Free trial bugs

So yeah, i got spotify free everything is normal.But when im on my mobile spotify on android,i was thinking "i wonder if there is a free trial for premium" i searched and saw that there is button in the setting saying "go to premium" i press it and f...

Visitor

So yeah, i got spotify free everything is normal. But when im on my mobile spotify on android,i was thinking "i wonder if there is a free trial for premium" i searched and saw that there is button i...

Mario

Spotify Legend

496 Views

2 replies

0 likes

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New layout is garbage - where have the top 5 tracks of artists gine

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

512 Views

0 replies

0 likes

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Superuser Contribution Adds songs to my liked songs playlist in its own

PlanPremiumCountry DeviceSamsung a70Operating SystemAndroid My Question or IssueSpotify keeps adding songs to my liked songs playlist . Songs ive never listened to. By artists I don't know , in genres I don't like.

Visitor

Plan Premium Country   Device Samsung a70 Operating System Android     My Question or Issue Spotify keeps adding songs to my liked songs playlist . Songs ive never listened ...

Mario

Spotify Legend

413 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution App is EXTREMELY Slow

PlanPremiumCountryUSA DeviceGalaxy Note 9Operating SystemAndroid 9 My Question or IssueI have a Galaxy Note 9, which is more than capable of running an app like Spotify. However, it has been very sluggish and slow for a couple months now. About half ...

Gig Goer

Plan Premium Country USA  Device Galaxy Note 9 Operating System Android 9   My Question or Issue I have a Galaxy Note 9, which is more than capable of running an app like Spotify....

Mario

Spotify Legend

594 Views

1 replies

5 likes

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  • 1 replies
  • 5 likes

Request song by voice does not use songs from my library

PlanPremiumCountryCanadaDevicePixel 2Operating SystemAndroid 10 My Question or IssueWhen using "OK Google" to ask for a specific song it rarely plays the song I've liked in my library. Instead it usually opts for a different version of the song or fr...

Visitor

  Plan Premium Country Canada Device Pixel 2 Operating System Android 10   My Question or Issue When using "OK Google" to ask for a specific song it rarely plays the song I've li...

364 Views

0 replies

0 likes

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Lokale Dateien nicht auf Handy/Webplayer verfuegbar

Hallo!Ich nutze Spotify zwar noch nicht sehr lang, aber viel auf meinem Handy, wenn ich beispielsweise unterwegs bin. Da mir oft Lieder unterkommen, die mir gefallen, die aber nicht in Spotify sind, habe ich die bisher immer als Lokale Dateien eingef...

Visitor

Hallo! Ich nutze Spotify zwar noch nicht sehr lang, aber viel auf meinem Handy, wenn ich beispielsweise unterwegs bin. Da mir oft Lieder unterkommen, die mir gefallen, die aber nicht in Spotify sind...

525 Views

0 replies

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handy
Lokale Dateien
WebPlayer
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Superuser Contribution Problemas de sonido

Hola! Tengo el siguiente problema, al escuchar música en volumen de bajo a medio/alto las canciones de escuchan saturadas o como si estuviera bajo el agua(? El problema no es de mi dispositivo porque en otras plataformas se escucha perfecto.Mi plan e...

Visitor

Hola! Tengo el siguiente problema, al escuchar música en volumen de bajo a medio/alto las canciones de escuchan saturadas o como si estuviera bajo el agua(? El problema no es de mi dispositivo porque...

Xenia

Moderator

1069 Views

1 replies

2 likes

PROBLEMAS
saturación
saturado
sonido
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Playback pauses when on Bluetooth

PlanPremiumCountryPolandDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssuePlayback pauses after couple of seconds every time I start it. My headphones are supporting 2 devices being connected at once. It's Jabra Elite 85h. It tur...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue Playback pauses after couple of seconds every time I start it. My headphones ar...

522 Views

0 replies

1 likes

  • 522 Views
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Trouble with songs skipping and jumping to web player (chrome)

PlanPremiumCountryUKDeviceOne Plus 7 ProOperating SystemAndroid Oreo My Question or IssueI'm using the Spotify app on my phone and the music keeps slipping songs, sometimes 15 seconds in, sometimes 2 and a half minutes. Can't seem to stop it with an ...

Newbie

Plan Premium Country UK Device One Plus 7 Pro Operating System Android Oreo   My Question or Issue I'm using the Spotify app on my phone and the music keeps slipping songs, someti...

Emilia_8

Community Legend

1048 Views

1 replies

0 likes

  • 1048 Views
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