Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195457 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195457 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536999 Views

78 replies

3 likes

  • 536999 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441678 Views

565 replies

37 likes

Account
Free
  • 441678 Views
  • 565 replies
  • 37 likes

Android auto glitches out liked songs

PlanPremiumCountrySwedenDeviceOneplus 6TOperating SystemAndroid 10, oxygen 10.3.4 My Question or IssueWhen im using android auto and press like on a song it does not show up in my liked songs playlist even though the app displays the song as liked. T...

Newbie

Plan Premium Country Sweden Device Oneplus 6T Operating System Android 10, oxygen 10.3.4   My Question or Issue When im using android auto and press like on a song it does not show up ...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Superuser Contribution i can't edit my queue/ button for editing queue and seeing what music is coming up stopped existing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mario

Spotify Legend

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Song skips forward when re opening app in car

PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Pie When my phone is connected to my car via bluetooth and I let it sleep or change apps. If I re open Spotify the song will skip forward ~2 minutes into the current song. So if the ...

Newbie

Plan Premium Country USA Device Samsung Galaxy S9 Operating System Android Pie   When my phone is connected to my car via bluetooth and I let it sleep or change apps. If I re open Spoti...

AdrasteiasGift

Visitor

660 Views

1 replies

1 likes

  • 660 Views
  • 1 replies
  • 1 likes

Keep getting logged out by my android

I just logged out of my account on my android because I was having trouble downloading a podcast. When I tried to log in again, it logged me in for two seconds and then automatically logged me off taking me back to the log in page. I have tried turni...

Casual Listener

I just logged out of my account on my android because I was having trouble downloading a podcast. When I tried to log in again, it logged me in for two seconds and then automatically logged me off ta...

Billy-J

Spotify Star

452 Views

1 replies

0 likes

Login
  • 452 Views
  • 1 replies
  • 0 likes

Spotify Connect not working for all devices

PlanPremiumCountryUSA DevicePixel 2, Android 10 For some odd reason, not all of my devices are appearing under Spotify Connect — only my two Alexas. I tried to do a Play Everywhere the other day and only the two Echo's played....and it would have bee...

Newbie

Plan Premium Country USA   Device Pixel 2, Android 10   For some odd reason, not all of my devices are appearing under Spotify Connect — only my two Alexas. I tried to do a Play Eve...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Play Queue

When playing songs on my spotify I cant see songs that are next in the queue and if I add a song I cant rearrange it how do I do this.

Casual Listener

  When playing songs on my spotify I cant see songs that are next in the queue and if I add a song I cant rearrange it how do I do this.

Ivan

Spotify Legend

946 Views

1 replies

0 likes

  • 946 Views
  • 1 replies
  • 0 likes

Superuser Contribution Heart icon missing from albums

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mario

Spotify Legend

606 Views

2 replies

0 likes

  • 606 Views
  • 2 replies
  • 0 likes

Superuser Contribution App says no internet connect on One plus phone

I am connected through 5G WiFi and Mobil data but the app says no internet connection. Other streaming music apps work. I have tried clearing cache, toggling to airplane mode to reset, force closing, and reinstalling...nothing seems to fix the proble...

Casual Listener

I am connected through 5G WiFi and Mobil data but the app says no internet connection. Other streaming music apps work. I have tried clearing cache, toggling to airplane mode to reset, force closing,...

Harshal8

Casual Listener

4952 Views

12 replies

1 likes

  • 4952 Views
  • 12 replies
  • 1 likes

Superuser Contribution Online and Offline Albums are not working.

Hi,until one or two months I can't play an album without waiting for 10 to 15 minutes until the songs were shown. More often it never shows a song. I reinstalled, cleared the cage, intern and extern storage, restarded the phone and nothing helps.Sinc...

Visitor

Hi, until one or two months I can't play an album without waiting for 10 to 15 minutes until the songs were shown. More often it never shows a song. I reinstalled, cleared the cage, intern and exter...

Elena

Moderator

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay does not work

PlanPremiumCountryPhilippines DeviceHuawei y9 2019Operating SystemAndroid pie My Question or IssueI just subscribed to premium and after searching and playing a song after it ends it doesn't play similar songs. I tried several steps like clear cache,...

Visitor

Plan Premium Country Philippines  Device Huawei y9 2019 Operating System Android pie   My Question or Issue I just subscribed to premium and after searching and playing a song aft...

Ivan

Spotify Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Autoplay won't work

PlanPremiumCountryBrazilDeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueAutoplay won't work anymore. I've tried to restart the device, reinstall the app, turn the feature on and off, use it on WiFi and data, but nothing worked.Alread...

Casual Listener

Plan Premium Country Brazil Device Xiaomi Mi A3 Operating System Android 10   My Question or Issue Autoplay won't work anymore. I've tried to restart the device, reinstall the app, tur...

Ivan

Spotify Legend

1607 Views

2 replies

1 likes

  • 1607 Views
  • 2 replies
  • 1 likes

Superuser Contribution Autoplay do not work properly

PlanPremiumCountryBrazilDevice(Moto G6 plus limited editon)Operating System(Android 9) My Question or IssueI've noticed a few weeks ago that autoplay function is no working. Already read a few topics and did all mentioned procedures such as (clear ca...

Visitor

Plan Premium Country Brazil Device (Moto G6 plus limited editon) Operating System (Android 9)   My Question or Issue I've noticed a few weeks ago that autoplay function is no working. ...

Ivan

Spotify Legend

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Spotify Stations causes constant UI crashes on Android 11 Beta

PlanPremium CountryUSA DevicePixel 3 XL Operating SystemAndroid 11 Beta My Question or IssueSpotify Stations causes constant Android system UI crashes under certain conditions, detailed below. With the "Media resumption" system option enabled under D...

Casual Listener

Plan Premium   Country USA   Device Pixel 3 XL   Operating System Android 11 Beta   My Question or Issue Spotify Stations causes constant Android system UI crashes ...

646 Views

0 replies

0 likes

Android
stations
  • 646 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't let me set my storage to the SD card

PlanPremiumCountryMexicoDeviceSamsung Galaxy S7 Edge Operating SystemAndroid lollipop My Question or IssueMy device suddenly deleted all my downloaded music, everything I had. Then when I tried downloading again it set the storage to the internal spa...

Visitor

Plan Premium Country Mexico Device Samsung Galaxy S7 Edge  Operating System Android lollipop   My Question or Issue My device suddenly deleted all my downloaded music, everything ...

AstralSerpent

Newbie

6990 Views

2 replies

0 likes

  • 6990 Views
  • 2 replies
  • 0 likes

Galaxy Watch won't download all the songs in my playlist

PremiumCountrySingaporeDeviceSamsung Galaxy Watch My Question or IssueWhen I attempt to download a playlist to my galaxy watch, it cannot download all the songs in my playlist. About half get downloaded, the other half fails with a cloud and a cross ...

Music Fan

Premium Country Singapore Device Samsung Galaxy Watch   My Question or Issue When I attempt to download a playlist to my galaxy watch, it cannot download all the songs in my playlist. Abo...

luismasters

Casual Listener

10366 Views

14 replies

16 likes

  • 10366 Views
  • 14 replies
  • 16 likes

The spotify control bar disappears from my notifications when I pause my music.

PlanPremiumCountryNetherlandsDeviceOneplus 6Operating SystemAndroid 9.0 (Pie)My Question or IssueMy phone is a Oneplus 6. As I said already when I pause the music either using the in-app controls or the controls on the Spotify control bar in my notif...

Casual Listener

Plan Premium Country Netherlands Device Oneplus 6 Operating System Android 9.0 (Pie) My Question or Issue My phone is a Oneplus 6. As I said already when I pause the music either using the i...

sepvdspiegel

Casual Listener

1435 Views

2 replies

0 likes

  • 1435 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline playlist are not working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Roadie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

thai2000

Roadie

1062 Views

4 replies

0 likes

  • 1062 Views
  • 4 replies
  • 0 likes

War on Drugs plays on desktop but not on mobile

PlanPremiumCountryUSADeviceSamsung G7 and Windows PC 64Operating SystemAndroid, Windows 10 My Question or IssueI'm trying to play band War on Drugs on my Galaxy 7 and no War on Drugs songs will play. On my Windows 10 desktop with Spotify, plays fine....

Regular

Plan Premium Country USA Device Samsung G7 and Windows PC 64 Operating System Android, Windows 10   My Question or Issue I'm trying to play band War on Drugs on my Galaxy 7 and no War ...

353 Views

0 replies

0 likes

Android
  • 353 Views
  • 0 replies
  • 0 likes

Slowing down phone

Hi there,Basically when i have spotify on my phone (Moto G 3rd Gen 1GB Ram 8GB Storage) my phone literally slows so much i can barely use it. Its absolutely awful. Once spotify is uninstalled my phone works fine and its fast again. Any ideas on how i...

Regular

Hi there, Basically when i have spotify on my phone (Moto G 3rd Gen 1GB Ram 8GB Storage) my phone literally slows so much i can barely use it. Its absolutely awful. Once spotify is uninstalled my ...

lamka02sk

Visitor

2779 Views

6 replies

0 likes

  • 2779 Views
  • 6 replies
  • 0 likes

Cant download

Im premiumSuddently, the soptify on my android doesnt download I have wifi,space,etc. Last week was working fine, and now it stopped. I have the same problem on both my androids...

Casual Listener

Im premium Suddently, the soptify on my android doesnt download   I have wifi,space,etc. Last week was working fine, and now it stopped. I have the same problem on both my androids...  ...

513 Views

0 replies

0 likes

  • 513 Views
  • 0 replies
  • 0 likes