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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118803 Views

27 replies

4 likes

  • 118803 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239688 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239688 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600549 Views

79 replies

3 likes

  • 600549 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492999 Views

581 replies

42 likes

Account
Free
  • 492999 Views
  • 581 replies
  • 42 likes

Popup ad every time I hit back button

Plan: Premium, United States.Device: Samsung Galaxy S20+OS: Android 10Spotify: 8.5.66.1002 Every time I click the back button in Spotify, the ad below appears. I have to dismiss it every single time I navigate back. This is a bug. This has made using...

Casual Listener

Plan: Premium, United States. Device: Samsung Galaxy S20+ OS: Android 10 Spotify: 8.5.66.1002   Every time I click the back button in Spotify, the ad below appears. I have to dismiss it eve...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

songs are paused all the time

200/5000 My songs are paused, without my wanting, afterwards. Sometimes it is impossible to listen to any playlist, or the songs just won't play again. This happens on both Wi Fi and 4G. PlanPremiumCountryBrazil DeviceSamsung Galaxy A51Operating Syst...

Newbie

200/5000   My songs are paused, without my wanting, afterwards. Sometimes it is impossible to listen to any playlist, or the songs just won't play again. This happens on both Wi Fi and 4G...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Smart TV Quality Issues

PlanPremiumCountryIcelandDeviceSamsung Smart TVOperating SystemAutomatically Updates. My Question or IssueSo I have been having so many issues during the years with the Spotify app on my Samsung Smart TV. It's laggy, doesn't want to open sometimes, o...

Casual Listener

Plan Premium Country Iceland Device Samsung Smart TV Operating System Automatically Updates.   My Question or Issue So I have been having so many issues during the years with the Spoti...

1390 Views

0 replies

0 likes

Samsung Galaxy S7 Edge
Samsung TV app
Smart TV
  • 1390 Views
  • 0 replies
  • 0 likes

Can't preview albums

PlanFreeCountryUKDeviceSamsung My Question or IssueI'm not sure if its from a new update or not but I can't view/ preview albums anymore. There isn't any way to see all the songs on an album and it's so frustrating because that was such a normal feat...

Casual Listener

Plan Free Country UK Device Samsung   My Question or Issue I'm not sure if its from a new update or not but I can't view/ preview albums anymore. There isn't any way to see all the songs...

Emilia_8

Community Legend

1326 Views

3 replies

2 likes

  • 1326 Views
  • 3 replies
  • 2 likes

Not able to share songs over Instagram story

PlanPremiumCountryIndiaDeviceGoogle pixel 2Operating SystemAndroid 10 My Question or IssueIm not getting the option to share my songs over Instagram story. I have a one year premium plan help and using the app on Pixel 2 device with Android 10. Pleas...

Visitor

Plan Premium Country India Device Google pixel 2 Operating System Android 10   My Question or Issue Im not getting the option to share my songs over Instagram story. I have a one year ...

SoundShots

Composer

596 Views

1 replies

0 likes

Instagram
  • 596 Views
  • 1 replies
  • 0 likes

Position In podcast disappearing

PlanPremiumCountryUSA DeviceGalaxy Note 10+Operating SystemAndroid 10 My Question or IssueFor the last couple days, I've been running into an issue where Im listening to a podcast, and I will pause it to go back to work, or will close out of the app,...

Newbie

Plan Premium Country USA  Device Galaxy Note 10+ Operating System Android 10   My Question or Issue For the last couple days, I've been running into an issue where Im listening to...

542 Views

0 replies

1 likes

  • 542 Views
  • 0 replies
  • 1 likes

How to set a podcast as alarm through android alarm clock

Is it possible to set a podcast as alarm clock trough the default android app? Currently I can only choose between 3 podcasts (The Daily, The outline world dispatch and the daily zeitgeist), but when I search for another podcast (specifically I want ...

Visitor

Is it possible to set a podcast as alarm clock trough the default android app? Currently I can only choose between 3 podcasts (The Daily, The outline world dispatch and the daily zeitgeist), but when...

Brsmartass

Visitor

6301 Views

1 replies

11 likes

  • 6301 Views
  • 1 replies
  • 11 likes

Unable to see all songs on an artist or album page.

PlanFreeCountryUSADeviceSamsungOperating System Android Oreo My Question or IssueSo, whenever I go to an artist or album's page on Spotify, there is always a small list of songs that ends with "... and more!" However, when I click that list to view a...

Casual Listener

Plan Free Country USA Device Samsung Operating System  Android Oreo   My Question or Issue So, whenever I go to an artist or album's page on Spotify, there is always a small ...

829 Views

0 replies

0 likes

  • 829 Views
  • 0 replies
  • 0 likes

[Tinder] Can't connect Spotify account to Tinder

I am unable to connect Spotify to Tinder. I can't see the option to connect Spotify under "Edit Info" on the Tinter app. I only see "Connect Instagram", nothing else. I used to have Spotify connected to Tinder, but after I disconnected it (to try to ...

Regular

I am unable to connect Spotify to Tinder.  I can't see the option to connect Spotify under "Edit Info" on the Tinter app. I only see "Connect Instagram", nothing else.   I used to have Sp...

2277 Views

0 replies

0 likes

Tinder
  • 2277 Views
  • 0 replies
  • 0 likes

Can't play specific Album

I downloaded three Albums. The trilogy from ,,The Hungergames" and for the first time it worked when I start playing the album but then at the next day when I choose the same album it keeps loading and loading and then everything disappears. But i ca...

Visitor

I downloaded three Albums. The trilogy from ,,The Hungergames" and for the first time it worked when I start playing the album but then at the next day when I choose the same album it keeps loading a...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Song preview function not working on andriod

I have a Samsung S7 with Android 8.0 and recently, the preview song function in spotify has disappeared for me. Except for playlists (both made my spotify and users), albums and singles that I've saved dont have this function. Which is strange becaus...

Casual Listener

I have a Samsung S7 with Android 8.0 and recently, the preview song function in spotify has disappeared for me. Except for playlists (both made my spotify and users), albums and singles that I've sav...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song information not displaying in car

PlanPremiumCountryUkDevice(Samsung Galacy S10)Operating System(Android)My Question or IssueSince getting a Samsung S10 Spotify premium via bluetooth will not display song information in my car. I never had this problem when I had an iPhone so not too...

Visitor

Plan Premium Country Uk Device (Samsung Galacy S10) Operating System (Android) My Question or Issue Since getting a Samsung S10 Spotify premium via bluetooth will not display song informatio...

reginamarie30

Regular

1786 Views

2 replies

0 likes

  • 1786 Views
  • 2 replies
  • 0 likes

Spotify not playing when I open games

^^ what it says on the tin. Spotify ceases playing when I open games like hearthstone. It's still an open application and I have changed the settings to allow background applications but no joy.I'm using a Samsung s7. I do not have battery saving mod...

Casual Listener

^^ what it says on the tin. Spotify ceases playing when I open games like hearthstone. It's still an open application and I have changed the settings to allow background applications but no joy. I...

Woominator

Visitor

9376 Views

4 replies

0 likes

  • 9376 Views
  • 4 replies
  • 0 likes

UX Issue: Persistent Car Mode Prompt

PlanPremiumCountryUSADevicePixel XL My Question or IssueI'm wondering if it's possible to remove a persistently glaring UX problem. The Spotify app keeps offering me to connect to car mode (which takes up valuable space) even though I have Car Mode c...

Newbie

Plan Premium Country USA Device Pixel XL   My Question or Issue I'm wondering if it's possible to remove a persistently glaring UX problem.  The Spotify app keeps offering me to con...

527 Views

0 replies

0 likes

bug
UX
  • 527 Views
  • 0 replies
  • 0 likes

SPOTIFY LYRICS SUDDENLY DISAPPEARED

Hello Spotify Team!!the lyrics feature suddenly disappeared and when you scroll down, the lyrics tab isn't there anymore. any ideas what happened to it cause some of my friends still have the feature but mine is suddenly gone.PlanPremiumCountryPhilip...

Casual Listener

Hello Spotify Team!! the lyrics feature suddenly disappeared and when you scroll down, the lyrics tab isn't there anymore. any ideas what happened to it cause some of my friends still have the featu...

596 Views

0 replies

1 likes

  • 596 Views
  • 0 replies
  • 1 likes

Superuser Contribution Rendimiento bajo Spotify

PlanPremiumCountryUruguayDeviceSamsung A10Operating SystemAndroid 10My Question or IssueBuenas, tengo un problema, cuando escucho mis musicas descargadas tardan en cargar, o hay veces que selecciono una cancion y despues selecciono otra y no inicia y...

Casual Listener

Plan Premium Country Uruguay Device Samsung A10 Operating System Android 10 My Question or Issue Buenas, tengo un problema, cuando escucho mis musicas descargadas tardan en cargar, o hay vec...

juanpablobazod

Casual Listener

673 Views

2 replies

0 likes

  • 673 Views
  • 2 replies
  • 0 likes

Connection drops all the time

PlanPremiumCountrySwedenDeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueMy issue is that Spotify often drops internet connection even though I am connected and other apps such as Tidal is working. When disconnected the app requires ...

Regular

Plan Premium Country Sweden Device Galaxy Note 9 Operating System Android 10   My Question or Issue My issue is that Spotify often drops internet connection even though I am connected ...

500 Views

0 replies

0 likes

connection
drops
loads forever
  • 500 Views
  • 0 replies
  • 0 likes

Superuser Contribution Losing streams and plays not increasing

Hello,So I am an artist and I released an album on July 7th. It was doing well and yesterday(July 13th) the album was at 8.4k streams and I checked today(July 14th) the album had 7.6k streams and the plays weren't increasing throughout the day. At on...

Casual Listener

Hello, So I am an artist and I released an album on July 7th. It was doing well and yesterday(July 13th) the album was at 8.4k streams and I checked today(July 14th) the album had 7.6k streams and t...

Ivan

Spotify Legend

1680 Views

1 replies

0 likes

  • 1680 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Saved albums not working

PlanPremiumCountryUKDeviceGoogle PixelOperating SystemAndroid 9 (P) My Question or IssueSaved albums is no longer working for me on the Android app. I just get the constantly spinning green circle. Saved songs and artists still works. Also saved albu...

Music Fan

Plan Premium Country UK Device Google Pixel Operating System Android 9 (P)   My Question or Issue Saved albums is no longer working for me on the Android app. I just get the constantly...

Xenia

Spotify Legend

14164 Views

54 replies

13 likes

  • 14164 Views
  • 54 replies
  • 13 likes

Superuser Contribution Can't save a song code.

Every time I tap the song code to enlarge it so I can save it the menu closes instead.

Newbie

Every time I tap the song code to enlarge it so I can save it the menu closes instead.

Xenia

Spotify Legend

1480 Views

2 replies

0 likes

  • 1480 Views
  • 2 replies
  • 0 likes