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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376166 Views

541 replies

34 likes

Account
Free
  • 376166 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7555 Views

0 replies

7 likes

  • 7555 Views
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  • 7 likes

Gear S3 issue

PlanPremiumCountryEgyptDeviceSamsung Galacy Gear S3 smart watch My Question or IssueSpotify application is not available on the samsung store when i search from the watch and even when i search from my samsung store on my mobile under the watch secti...

Visitor

Plan Premium Country Egypt Device Samsung Galacy Gear S3 smart watch   My Question or Issue Spotify application is not available on the samsung store when i search from the watch and eve...

313 Views

0 replies

0 likes

  • 313 Views
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Superuser Contribution Music is starting when the phone call has finished

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueSpotify is running automatically without any action when I finish a phone talk. I have to close the spotify app to stop the music. Spotify is starting automatic...

Casual Listener

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android    My Question or Issue Spotify is running automatically without any action when I finish a phone talk...

Mario

Spotify Legend

1724 Views

3 replies

0 likes

  • 1724 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music stops after 10 minutes

PlanPremiumCountryUKDeviceSamsung Galaxy A51Operating SystemAndroid 10/One UI 2.0 My Question or IssueI know this topic has been posted a lot and I'm sorry about that but I've browsed these forums and tried all the solutions I can find but none of th...

Newbie

Plan Premium Country UK Device Samsung Galaxy A51 Operating System Android 10/One UI 2.0   My Question or Issue I know this topic has been posted a lot and I'm sorry about that but I'v...

Katerina

Spotify Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Local Files on Android make the app slow down

PlanPremium CountryMéxico DeviceXiaomi Mi Note 10 Operating SystemAndroid 10 My Question or IssueI have 2 local files folders saved on my phone, one of them has 18 tracks and I have no problem whahtsoever, but on the other folder, with 7 tracks, the ...

Visitor

Plan Premium   Country México   Device Xiaomi Mi Note 10   Operating System Android 10   My Question or Issue I have 2 local files folders saved on my phone, one of t...

owkle

Newbie

630 Views

1 replies

1 likes

  • 630 Views
  • 1 replies
  • 1 likes

Android TV App , Playlist with local files

PlanPremiumCountryCanadaDevicenVidia Shield TVOperating System, Android OreoMy Question or IssueI'm using the Spotify for Android TV. On the desktop I created a playlist and added to local songs to it. I clicked to set the playlist for download, both...

Music Fan

Plan Premium Country Canada Device nVidia Shield TV Operating System , Android Oreo My Question or Issue I'm using the Spotify for Android TV. On the desktop I created a playlist and ad...

jim146

Music Fan

966 Views

1 replies

0 likes

  • 966 Views
  • 1 replies
  • 0 likes

Podcast keeps starting over from episode 1

PlanPremiumCountryUS Samsung Galaxy note 9 My Question or IssueWithin the past week when I finish an episode of Wizard and the Bruiser, the next episode it plays is episode 1, then continues on to episode 2, 3 etc. I've been listening in chronologica...

Visitor

  Plan Premium Country US  Samsung Galaxy note 9   My Question or Issue Within the past week when I finish an episode of Wizard and the Bruiser, the next episode it plays is ep...

456 Views

0 replies

0 likes

  • 456 Views
  • 0 replies
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Superuser Contribution When I make a playlist, I can't see all my liked songs

When I make a playlist the arrow button to expand my liked songs is gone and I go to the bottom of my liked songs (therefore seeing all the songs I've liked). How do I get to the arrow back?PlanPremiumCountryUnited KingdomDevice Samsung A70Operating ...

Visitor

When I make a playlist the arrow button to expand my liked songs is gone and I go to the bottom of my liked songs (therefore seeing all the songs I've liked). How do I get to the arrow back? Plan ...

Katerina

Spotify Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song info not showing

Song title and Artist info not showing upCountryIndonesia DeviceSamsung A50sOperating SystemAndroid 10 My Question or Issue

Casual Listener

Song title and Artist info not showing up Country Indonesia   Device Samsung A50s Operating System Android 10   My Question or Issue  

otied

Casual Listener

1497 Views

4 replies

0 likes

  • 1497 Views
  • 4 replies
  • 0 likes

Spotify Free - no ad notifications

I have noticed this weird behaviour recently in Spotify on my mobile: On some ads, the notification doesn't change to Advertisement but keeps showing the last played song before the ads. There can be more than one ad playing and it still doesn't chan...

Casual Listener

I have noticed this weird behaviour recently in Spotify on my mobile:   On some ads, the notification doesn't change to Advertisement but keeps showing the last played song before the ads. The...

311 Views

0 replies

0 likes

  • 311 Views
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  • 0 likes

"Ten percent happier" podcast episodes are not showing

PlanPremiumCountryPhilippinesDeviceHuawei Nova 3iOperating SystemAndroid 9 My Question or IssueEpisodes are not showing for this specific podcast. Tried clearing app data, app cache and even reinstalling Spotify mobile app.  

Casual Listener

  Plan Premium Country Philippines Device Huawei Nova 3i Operating System Android 9   My Question or Issue Episodes are not showing for this specific podcast. Tried clearing app ...

Ar93tlam

Casual Listener

758 Views

4 replies

0 likes

  • 758 Views
  • 4 replies
  • 0 likes

Spotify Android App closes while playing on another device, needs to stay open

PlanPremiumCountryUKDevice(Nokia Operating System(Android 9, Pie) My Question or IssueHi everyone, I'm running the Spotify app with the same account on both my Android phone and Windows 10 PC, I also have a Fossil Hybrid watch. I like listening to mu...

Visitor

Plan Premium Country UK Device (Nokia 😎 Operating System (Android 9, Pie)   My Question or Issue Hi everyone,  I'm running the Spotify app with the same account on both my Andro...

460 Views

0 replies

0 likes

Android
application
Listening Devices
Pie
speaker
watch
  • 460 Views
  • 0 replies
  • 0 likes

Behind the lyrics no aparece

Previamente tenia otra cuenta premium en mi celular, pero ahora que hice otra premium en el mismo celular no me aparece el recuadro ni la opción

Newbie

Previamente tenia otra cuenta premium en mi celular, pero ahora que hice otra premium en el mismo celular no me aparece el recuadro ni la opción

Denmend

Newbie

1591 Views

3 replies

1 likes

  • 1591 Views
  • 3 replies
  • 1 likes

Songs keep stopping on android s9

PlanPremiumCountryAustraliaDeviceSamsung S9Operating System My Question or IssueAfter about 5 minutes my songs will pause. I have looked at solutions and tried multiple.I have reinstalled and redownloaded my playlist.I have restarted the phone.I have...

Visitor

Plan Premium Country Australia Device Samsung S9 Operating System     My Question or Issue After about 5 minutes my songs will pause. I have looked at solutions and tried multiple...

lonestay

Visitor

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops very often when I'm online

PlanPremiumCountryGermanyDeviceXiaomi Mi 9t ProOperating SystemMIUI 11 My Question or IssueMy music randomly stops playing every 10-60 seconds. It is very annoying and I cannot enjoy my music like this at all. This only happens in online mode. (Even ...

Visitor

Plan Premium Country Germany Device Xiaomi Mi 9t Pro Operating System MIUI 11   My Question or Issue My music randomly stops playing every 10-60 seconds. It is very annoying and I cann...

Elena

Moderator

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Huawei p40

PlanPremiumCountryGermanyDeviceHuawei p 40 lite My Question or IssueThe problem is that the new Huawei phones don't have the Google services. Is there any possibility to get the apk for Android at the website?Thanks for the helpJan

Visitor

Plan Premium Country Germany Device Huawei p 40 lite   My Question or Issue The problem is that the new Huawei phones don't have the Google services. Is there any possibility to get the ...

JD22159

Casual Listener

10633 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Saved artist not showing up search

PlanPremiumCountryUNITED STATES DeviceGOOGLE PIXEL 3 Operating SystemANDROID 10 My Question or IssueWhenever I go to artist and search for an artist that I saved it says no results found but when I actually go to their page the songs are still saved.

Casual Listener

Plan Premium Country UNITED STATES  Device GOOGLE PIXEL 3  Operating System ANDROID 10   My Question or Issue Whenever I go to artist and search for an artist that I saved it...

Xenia

Moderator

695 Views

4 replies

0 likes

  • 695 Views
  • 4 replies
  • 0 likes

Superuser Contribution extremely slow app and downloads on huawei p20 pro

PlanPremiumCountryGermany DeviceHuawei p20 proOperating SystemAndroid9 / EMUI 9.1.0My Question or IssueI try to use spotify on huawei 20 pro. Im using it with a fast WIFI. The app reacts very slow. on every click at first a site with grayed out conte...

Casual Listener

  Plan Premium Country Germany   Device Huawei p20 pro Operating System Android9 / EMUI 9.1.0 My Question or Issue I try to use spotify on huawei 20 pro. Im using it with a fast ...

musjuwil

Casual Listener

1427 Views

3 replies

0 likes

  • 1427 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify lag on Mi Box S

PlanFree/PremiumCountryFranceDeviceMi Box SOperating SystemAndroid TV My Question or IssueHello,On my Mi Box S (android TV) there are lags of 1 to 3 seconds of music since I bought it.Is there a fix ?Thanks !

Newbie

Plan Free/Premium Country France Device Mi Box S Operating System Android TV   My Question or Issue Hello, On my Mi Box S (android TV) there are lags of 1 to 3 seconds of music si...

Peter

Spotify Legend

3186 Views

1 replies

2 likes

  • 3186 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Songs aren't unique across albums and singles

When I download an album containing several songs, that should also be apply to some individual singles as well. For example, look at below album: https://open.spotify.com/album/50FHINh9xisewZgfucGbVL?si=m4KjIrdnTn-g1F6QyXO0WA I downloaded it fully. ...

Newbie

When I download an album containing several songs, that should also be apply to some individual singles as well.   For example, look at below album:   https://open.spotify.com/album/50F...

Peter

Spotify Legend

704 Views

1 replies

0 likes

  • 704 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My Samsung Gear S2 can't install Spotify app

PlanPremiumCountryIndonesiaDeviceSamsung Gear S2Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I have a problem on my Samsung Gear S2. Before i uninstall the Spotify app, There's no connection from my Samsung Gear ...

Newbie

Plan Premium Country Indonesia Device Samsung Gear S2 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, I have a problem on my Samsung Gear S2...

cruskai239

Visitor

5884 Views

6 replies

1 likes

  • 5884 Views
  • 6 replies
  • 1 likes