Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387568 Views

545 replies

34 likes

Account
Free
  • 387568 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
  • 0 replies
  • 7 likes

Make Spotify awesome again

How about making Spotify work like it used to about a year ago when you didn't have to reconnect to the device you were casting too every five minutes also do you remember when same song dispayed on your phone was playing on the device you are castin...

Newbie

How about making Spotify work like it used to about a year ago when you didn't have to reconnect to the device you were casting too every five minutes  also do you remember when same song dispay...

abimpg

Newbie

533 Views

2 replies

2 likes

Android
Connect
  • 533 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Missing my albums on Android

Android 7.0, premium user. Spotify, album list shows only recommended albums. Not the albums in my library.

Casual Listener

Android 7.0, premium user. Spotify, album list shows only recommended albums. Not the albums in my library.

josodijk

Casual Listener

1737 Views

6 replies

0 likes

Android
  • 1737 Views
  • 6 replies
  • 0 likes

Superuser Contribution 3 dot menu button causes app to freeze

PlanPremiumCountry DeviceUmidigi F1Operating SystemAndroid 9 My Question or IssueThe 3 dot menu button causes the app to freeze and I cannot add songs to my playlists because of this.

Casual Listener

Plan Premium Country   Device Umidigi F1 Operating System Android 9   My Question or Issue The 3 dot menu button causes the app to freeze and I cannot add songs to my playlists be...

Freddie123

Casual Listener

833 Views

2 replies

0 likes

  • 833 Views
  • 2 replies
  • 0 likes

Spotify desaparece de la barra de notificaciones

Hey ! He tenido algunos problemas con Spotify últimamente. Tengo un Samsung Galaxy A10 y cuándo dejo de escuchar música por un rato, Spotify desaparece de la barra de notificaciones y tengo qué volver a ingresar a la aplicación para seguir escuchando...

Newbie

Hey ! He tenido algunos problemas con Spotify últimamente. Tengo un Samsung Galaxy A10 y cuándo dejo de escuchar música por un rato, Spotify desaparece de la barra de notificaciones y tengo qué volve...

989 Views

0 replies

0 likes

  • 989 Views
  • 0 replies
  • 0 likes

Spotify Code camera is always in Wide Angle

PlanPremiumCountryGermanyDeviceSamsung A50Operating SystemAndroid 10 My Question or IssueI tried to scan an Spotify code but my Camera is in Wide Angle mode in the Spotify Code scanner.

Visitor

  Plan Premium Country Germany Device Samsung A50 Operating System Android 10   My Question or Issue I tried to scan an Spotify code but my Camera is in Wide Angle mode in the Sp...

411 Views

0 replies

1 likes

  • 411 Views
  • 0 replies
  • 1 likes

Superuser Contribution Android app not loading

PlanPremiumCountryGermanyDeviceHuawei P10Operating SystemAndroid 9 with EMUI 9.1.0 My Question or IssueHi, so whenever I try to open an artist, everything is blacked out with the placeholder picture and everything. I cannot choose anything from disco...

Casual Listener

    Plan Premium Country Germany Device Huawei P10 Operating System Android 9 with EMUI 9.1.0   My Question or Issue Hi,   so whenever I try to open an artist, every...

Madmatt19

Visitor

795 Views

4 replies

0 likes

  • 795 Views
  • 4 replies
  • 0 likes

This broken awful POS app

So since the last update I am continually having to power off and on my phone to fix crashes with the app.And the tracks stopping mid-track bug is back (happens on 50% of tracks). Every app update we get 'bug fixes' but the same old (previously fixed...

Roadie

So since the last update I am continually having to power off and on my phone to fix crashes with the app. And the tracks stopping mid-track bug is back (happens on 50% of tracks). Every app update ...

user_y

Music Fan

693 Views

1 replies

1 likes

  • 693 Views
  • 1 replies
  • 1 likes

Behind the lyrics not working, reinstalling doesn't work

PlanPremiumCountryMexicoDeviceSamsung Galaxy Note 9Operating SystemAndroid Q My Question or Issuethe "Behind the Lyrics" option is not working on some songs that I had previously seen the option on (I also tried to do the one from the example on the ...

Casual Listener

Plan Premium Country Mexico Device Samsung Galaxy Note 9 Operating System Android Q   My Question or Issue the "Behind the Lyrics" option is not working on some songs that I had previo...

gippolito

Casual Listener

2834 Views

4 replies

1 likes

Android
Behind the lyrics
Genius
  • 2834 Views
  • 4 replies
  • 1 likes

Some local files won't sync to Android

PlanPremiumCountryUSADeviceMotorola Moto G7Operating SystemAndroid 9 My Question or IssueI have some audio files from CDs and such that are not on Spotify and thus I must use the "local files" ability on desktop to put them in playlists. This works j...

Visitor

Plan Premium Country USA Device Motorola Moto G7 Operating System Android 9   My Question or Issue I have some audio files from CDs and such that are not on Spotify and thus I must use...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

Superuser Contribution kan inte logga in på min android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Elena

Moderator

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 'Dislike' removed in favor of 'Hide'. Doesn't auto-skip or synch with desktop

PlanPremiumCountryUSDeviceGalaxy 8Operating SystemAndroid Pie (9)My Question or IssueUntil roughly a month or two ago, when using the mobile app, I could 'dislike' a song when listening to the 'Discovery Weekly' list. This would skip to the next song...

Newbie

Plan Premium Country US Device Galaxy 8 Operating System Android Pie (9) My Question or Issue Until roughly a month or two ago, when using the mobile app, I could 'dislike' a song when liste...

Peter

Spotify Legend

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution App forgets it is streaming to Chromecast/Google Home

PlanPremiumCountryUSA DevicePixel 4 XLOperating SystemAndroid 10 My Question or IssueWhen casting to Chromecast enabled speaker(s) and phone screen locks, after a few minutes the phone will forget that it is casting music. Music continues to play, ho...

Visitor

Plan Premium Country USA   Device Pixel 4 XL Operating System Android 10   My Question or Issue When casting to Chromecast enabled speaker(s) and phone screen locks, after a few ...

Ivan

Spotify Legend

628 Views

1 replies

1 likes

  • 628 Views
  • 1 replies
  • 1 likes

Poor sound quality on one of my devices

DeviceAsus Zenfone 6Operating SystemAndroid 10 I have an issue with the sound quality of Spotify on my new phone, an Asus Zenfone 6. Even though sound quality is set to very high it is still very poor. When I connect the same headset to my old phone,...

Newbie

Device Asus Zenfone 6 Operating System Android 10   I have an issue with the sound quality of Spotify on my new phone, an Asus Zenfone 6. Even though sound quality is set to very high it is...

Mikawo56

Visitor

968 Views

1 replies

0 likes

  • 968 Views
  • 1 replies
  • 0 likes

The queue

PlanPremiumCountryUSA DeviceOnePlus 3TOperating SystemAndroid My Question or IssueCorrect me if I am wrong. This is how it used to be. If I was listening to music in a queue and I wanted to start listening to another album. I would just navigate to t...

Regular

  Plan Premium Country USA   Device OnePlus 3T Operating System Android   My Question or Issue Correct me if I am wrong. This is how it used to be. If I was listening to mu...

426 Views

0 replies

1 likes

  • 426 Views
  • 0 replies
  • 1 likes

Playlist reshuffles when switching between output (Spotify Connect)

PlanPremiumCountryUSADevicePixel 2XLOperating SystemAndroid 10 My Question or IssueWhen I switch the output of my audio via Spotify Connect, the playlist I am listening to reshuffles itself. This has gotten very annoying when I am listening to my Dis...

Casual Listener

Plan Premium Country USA Device Pixel 2XL Operating System Android 10   My Question or Issue When I switch the output of my audio via Spotify Connect, the playlist I am listening to re...

488 Views

0 replies

1 likes

  • 488 Views
  • 0 replies
  • 1 likes

Superuser Contribution I get literally 7 ads in a row, yes I counted.

PlanFreeCountryUSADeviceGalaxy A20Operating SystemAndroid Samsung My Question or IssueI would be listening and I get an option to reject watching an add and I get the add anyway, but with 6 more, very long ones. And when I do accept them, they are st...

Visitor

  Plan Free Country USA Device Galaxy A20 Operating System Android Samsung   My Question or Issue I would be listening and I get an option to reject watching an add and I get the...

No30min

Casual Listener

3916 Views

2 replies

1 likes

  • 3916 Views
  • 2 replies
  • 1 likes

no shows?

PlanPremiumCountryIsle of ManDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueSo this podcast I've been listening to a lot are coming out with video to go with the podcast, when I watch the episode that is supposed to have vide...

Visitor

Plan Premium Country Isle of Man Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue So this podcast I've been listening to a lot are coming out with video to...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Solved!! "All filled up" but I don't have any downloads

PlanPremiumCountryThe NetherlandsDeviceMotorola G8 PlusOperating SystemAndroid 9 My Question or IssueI keep getting the notification "All filled up" saying there is no more room in my library. Just to be clear: I DO NOT have any downloads. I removed ...

Casual Listener

  Plan Premium Country The Netherlands Device Motorola G8 Plus Operating System Android 9   My Question or Issue I keep getting the notification "All filled up" saying there is n...

RalfPhilipsen

Casual Listener

787 Views

3 replies

0 likes

Download bug
  • 787 Views
  • 3 replies
  • 0 likes

Gear S3 issue

PlanPremiumCountryEgyptDeviceSamsung Galacy Gear S3 smart watch My Question or IssueSpotify application is not available on the samsung store when i search from the watch and even when i search from my samsung store on my mobile under the watch secti...

Visitor

Plan Premium Country Egypt Device Samsung Galacy Gear S3 smart watch   My Question or Issue Spotify application is not available on the samsung store when i search from the watch and eve...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music is starting when the phone call has finished

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueSpotify is running automatically without any action when I finish a phone talk. I have to close the spotify app to stop the music. Spotify is starting automatic...

Casual Listener

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android    My Question or Issue Spotify is running automatically without any action when I finish a phone talk...

Mario

Spotify Legend

1746 Views

3 replies

0 likes

  • 1746 Views
  • 3 replies
  • 0 likes