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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6845 Views

0 replies

7 likes

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Error al descargar podcast

PlPremiumCountryArgentina DeviceSamsung galaxy S7 edgeOperating System Android Oreo My Question or IssueHolaAl intentar descargar podcast la descarga inicia pero se cancela y me aparece un signo de exclamacion.Tengo 29GB de memoria libre y ya he rein...

Casual Listener

  PlPremium Country Argentina  Device Samsung galaxy S7 edge Operating System  Android Oreo   My Question or Issue Hola Al intentar descargar podcast la descarga i...

660 Views

0 replies

0 likes

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Download Podcast Problem

PlanPremiumCountryArgentinaDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo My Question or IssueHi When you start downloading the podcast, it is interrupted shortly after starting, it does so with all podcasts. I have 25GB free in memory and ...

Casual Listener

  Plan Premium Country Argentina Device Samsung Galaxy S7 Edge Operating System Android Oreo   My Question or Issue Hi When you start downloading the podcast, it is interr...

336 Views

0 replies

0 likes

podcast
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Solved!! "Add to liked songs" button not working while listening to release radar

PlanPremiumCountryIndiaDeviceSamsung Galaxy Note9Operating SystemAndroid 10 My Question or IssueWhile listening to Release radar playlist the "Add to liked songs" button won't work from the notification panel but it works fine from within the app, sc...

Casual Listener

Plan Premium Country India Device Samsung Galaxy Note9 Operating System Android 10   My Question or Issue While listening to Release radar playlist the "Add to liked songs" button won'...

Emilia_8

Community Legend

937 Views

1 replies

0 likes

bug android
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Superuser Contribution Privacy and Tracking

Hello folks!I'm using Spotify Premium for Android and Windows. But what really makes me sick, is that the Spotify Android App uses 13 trackers that records behavior, spy's and shares data with thirdparty companies.Everyone can read this at: https://r...

Visitor

Hello folks! I'm using Spotify Premium for Android and Windows. But what really makes me sick, is that the Spotify Android App uses 13 trackers that records behavior, spy's and shares data with thir...

ricardoasdfg

Casual Listener

2977 Views

5 replies

6 likes

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  • 6 likes

screen wakes up everytime new song starts

Hi everyone,is it possible to stop the phone waking up the display, when it is locked and i'm listening to spotify? It is just _so!!!_ annoying, that every few minutes the notification is showing and the display is active!Yes, i could just turn off t...

Newbie

Hi everyone, is it possible to stop the phone waking up the display, when it is locked and i'm listening to spotify?  It is just _so!!!_ annoying, that every few minutes the notification is ...

482 Views

0 replies

0 likes

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Solved!! local files on android

PlanPremiumCountryPoland My Question or IssueI have some songs from local files added to my playlist. I can play it without any problems on my computer but since today i can't do it on my phone. How to solve it?

Casual Listener

Plan Premium Country Poland   My Question or Issue I have some songs from local files added to my playlist. I can play it without any problems on my computer but since today i can't do it ...

Brunelicia

Community Legend

2144 Views

5 replies

0 likes

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Superuser Contribution Auto play pauses at 2nd song

PlanFreeCountryGreeceDeviceSamsung Xcover3Operating SystemAndroid 5.1.1 My Question or IssueWhen listening using mobile data, music pauses 10 seconds after 2nd song begins. No problem when listening using wi-fi.I've tried reinstalling, clear cash, 2n...

Casual Listener

Plan Free Country Greece Device Samsung Xcover3 Operating System Android 5.1.1   My Question or Issue When listening using mobile data, music pauses 10 seconds after 2nd song begins.&n...

Takis2

Casual Listener

561 Views

2 replies

0 likes

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Superuser Contribution Premium Family and shuffle function

None of the below information is required. HowNonostamteever, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Wi...

Casual Listener

None of the below information is required. HowNonostamteever, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galax...

Stige

Casual Listener

643 Views

4 replies

0 likes

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Android Auto/Voice Search

When I use voice search to find a song title + artist, Spotify tends to return remixes and live versions instead of the original song. This would be fine if the original song appeared in search results and I could skip until I hit it, but unfortunate...

Visitor

When I use voice search to find a song title + artist, Spotify tends to return remixes and live versions instead of the original song. This would be fine if the original song appeared in search resul...

1490 Views

0 replies

3 likes

  • 1490 Views
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  • 3 likes

Solved!! [Android] How do I put a podcast on loop?

I was listening to a short podcast and I wanted it to be on loop but there was no "Loop" button. What do I do?

Visitor

I was listening to a short podcast and I wanted it to be on loop but there was no "Loop" button. What do I do?

Keysam11

Visitor

38876 Views

4 replies

13 likes

Android
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Werbung schon nach kurzer Zeit obwohl halbe Stunde Werbefrei sein sollte?

Hallo Spotify User,ich habe grundsätzlich kein Problem, wenn Werbung (leise!) dudelt. Im Radio ist es bei den Privaten nicht anders. Zitat Spotify: "genieße 30 Minuten Musik ohne Unterbrechung"!Bei mir (verschiedene Geräte) kommt aber Werbung fast im...

Casual Listener

Hallo Spotify User, ich habe grundsätzlich kein Problem, wenn Werbung (leise!) dudelt. Im Radio ist es bei den Privaten nicht anders. Zitat Spotify: "genieße 30 Minuten Musik ohne Unterbrechung"! ...

Klabusterbär

Newbie

13071 Views

2 replies

8 likes

Android
Commercial
free account
freetime
Windows 10
  • 13071 Views
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  • 8 likes

Solved!! An especific song always crash with 10 seconds playing

PlanPremiumCountryBrazilDeviceXiaomi Mi a2Operating SystemAndroid 9 My Question or IssueA few days ago this music (Skin-Dijon) starts to crash always with 10 seconds, I tried to clean the cache and storage, I tried to uninstall and install again, but...

Casual Listener

  Plan Premium Country Brazil Device Xiaomi Mi a2 Operating System Android 9   My Question or Issue A few days ago this music (Skin-Dijon) starts to crash always with 10 seconds,...

Bittencourt

Spotify Star

1223 Views

3 replies

0 likes

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Superuser Contribution Automatically play playlist

I am using Spotify on my OnePlus 7 Pro. Up until a week or two ago, if I saved a playlist shortcut to my Home Screen via the "Add to Home Screen" option in the Spotify playlist settings and clicked on the shortcut, the playlist would open and automat...

Casual Listener

I am using Spotify on my OnePlus 7 Pro.   Up until a week or two ago, if I saved a playlist shortcut to my Home Screen via the "Add to Home Screen" option in the Spotify playlist settings and ...

Ver

Spotify Legend

5683 Views

3 replies

1 likes

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  • 1 likes

Superuser Contribution Spotify will NOT work on my phone

PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemANDROID My Question or IssueI have tried everything to make Spotify work reliably on my phone; it will NOT work. It takes forever to load when it does and then it is super slow when it doe...

Visitor

Plan Premium Country Canada Device Samsung Galaxy 9 Operating System ANDROID   My Question or Issue I have tried everything to make Spotify work reliably on my phone; it will NOT work....

Petya

Community Legend

559 Views

1 replies

0 likes

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  • 1 replies
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Play "local files" from PC on my mobile device

PlanPremiumCountryGermanyDeviceOnePlus 7 ProOperating SystemAndroid 10 / Oxygen OS 10.0.3 My Question or IssueWhenever I put local songs in a playlist on my PC and download the playlist on my Phone, I can't play them on my mobile device like it used ...

Newbie

Plan Premium Country Germany Device OnePlus 7 Pro Operating System Android 10 / Oxygen OS 10.0.3   My Question or Issue Whenever I put local songs in a playlist on my PC and download t...

414 Views

0 replies

1 likes

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  • 1 likes

Superuser Contribution Spotify keeps playing while talking on the phone

PlanPremiumCountryUSDevicePixel 4 XLOperating SystemAndroid Oreo My Question or IssueSo when I'm playing Spotify and I call someone or they call me through WhatsApp the music doesn't stop all the time. I will pause the music and it starts right back ...

Visitor

Plan Premium Country US Device Pixel 4 XL Operating System Android Oreo   My Question or Issue So when I'm playing Spotify and I call someone or they call me through WhatsApp the ...

Kglover354

Newbie

4614 Views

2 replies

1 likes

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Solved!!Superuser Contribution Android app freezing and non-responsive

Plan:Premium Country: Australia DeviceOppo R15 proOperating SystemAndroid Oreo My Question or IssueMy Spotify has been largely unresponsive for the last few days. When selecting songs the wheel just keeps turning and either doesn't play at all or wil...

Casual Listener

Plan:Premium  Country: Australia   Device Oppo R15 pro Operating System Android Oreo   My Question or Issue My Spotify has been largely unresponsive for the last few days...

Mario

Spotify Legend

758 Views

3 replies

0 likes

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Solved!! Local songs won't work on phone

PlanPremiumCountrySwedenDeviceHuawei LYO-L21Operating SystemAndroid 5.1 My Question or IssueWhenever I add local songs to my phone, they get broken and garbled. All songs work just fine on my desktop app, but as soon as they're downloaded to the phon...

Casual Listener

Plan Premium Country Sweden Device Huawei LYO-L21 Operating System Android 5.1   My Question or Issue Whenever I add local songs to my phone, they get broken and garbled. All songs wor...

Poke_Freak

Casual Listener

609 Views

1 replies

0 likes

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Playlist

PlanPremiumCountryBrazilDeviceSamsung Galaxy A70Operating SystemAndroid 9 My Question or IssueWhy my playlist isn't blocking or advising me to put the same music in the playlist. I could discover by myself, so don't need to awnser. Thanks for the ate...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy A70 Operating System Android 9   My Question or Issue Why my playlist isn't blocking or advising me to put the same music in&nbsp...

342 Views

0 replies

0 likes

  • 342 Views
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Landscape mode during play. Spotify devs, get you heads out of your nether regions and fix this.

PlanPremiumCountryU.S.DeviceMot Z4Operating SystemPIE My Question or IssueNo one likes the landscape mode during play so fix the bl00dy thing. There are too many streaming options to suffer this nonsense much longer. Whilst driving it is also a DANGE...

Regular

Plan Premium Country U.S. Device Mot Z4 Operating System PIE   My Question or Issue No one likes the landscape mode during play so fix the bl00dy thing. There are too many streaming op...

721 Views

0 replies

0 likes

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