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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118803 Views

27 replies

4 likes

  • 118803 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239693 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239693 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600554 Views

79 replies

3 likes

  • 600554 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493002 Views

581 replies

42 likes

Account
Free
  • 493002 Views
  • 581 replies
  • 42 likes

Lyrics not available

PlanPremiumCountryIndiaDeviceSamsung Galaxy Note 8 ( SM N950F )Operating SystemAndroid 9 ( One UI 1.0 )App Version8.5.65.852 My Question or IssueI am not able to view the lyrics for any song. I have tried reinstalling the app as well. What should I d...

Newbie

Plan Premium Country India Device Samsung Galaxy Note 8 ( SM N950F ) Operating System Android 9 ( One UI 1.0 ) App Version 8.5.65.852   My Question or Issue I am not able to view the...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Spotify just isn't working... I've deinstalled, deleted everything, reinstalled, but it's not reacti

PlanPremiumCountryGermanyDeviceMotorola GOperating SystemAndroid My Question or IssueSpotify just isn't working I've deinstalled deleted everything reinstalled, when I click on an album it doesn't load. Yes I'm in WiFi and it's switched on....Other a...

Casual Listener

  Plan Premium Country Germany Device Motorola G Operating System Android   My Question or Issue Spotify just isn't working I've deinstalled deleted everything reinstalled, when ...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify reagiert verzögert

Mein spotify reagiert stark verzögert (2sec bis mehrere minuten) das macht das abspielen von Musik fast unmöglich. Deswegen überlege ich auch schon ob ich Premium wieder abmelde weil an sich spotify gut ist aber wenn es offline nicht richtig geht kan...

Visitor

Mein spotify reagiert stark verzögert (2sec bis mehrere minuten) das macht das abspielen von Musik fast unmöglich. Deswegen überlege ich auch schon ob ich Premium wieder abmelde weil an sich spotify ...

Greenie2

Casual Listener

10261 Views

5 replies

2 likes

  • 10261 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify will only play a song for a minute and fifty seconds before skipping to another track.

PlanPremiumCountryUs DeviceLG G7 ThinQOperating System My Question or IssueSpotify will only play a song for a minute and fifty seconds before skipping to another track. How do I fix it? I've tried logging out, deleting the app, clearing storage.

Visitor

Plan Premium Country Us   Device LG G7 ThinQ Operating System     My Question or Issue Spotify will only play a song for a minute and fifty seconds before skipping to anothe...

Ivan

Spotify Legend

2756 Views

1 replies

0 likes

  • 2756 Views
  • 1 replies
  • 0 likes

Spotify still using cellular even though it is turned OFF

Hi all, I have spotify on my Galaxy Note10+ with Android Version 10 and I specifically set "Download Using Cellular" to OFF. I tried to download a whole heap of songs at home using Wifi and after the gym this morning I had a message from My Data Mana...

Casual Listener

Hi all,   I have spotify on my Galaxy Note10+ with Android Version 10 and I specifically set "Download Using Cellular" to OFF. I tried to download a whole heap of songs at home using Wifi and ...

646 Views

0 replies

0 likes

  • 646 Views
  • 0 replies
  • 0 likes

Music quality

My subscription: Family plan remiumCountryIndonesiaDevice(Asus Zenfone Max Pro M1)Operating System(ANDROID PIE) My Question or IssuePlease help me help me, I can't feel the difference in spotify music sound quality on my device. Both high, normal, lo...

Newbie

My subscription: Family plan remium Country Indonesia Device (Asus Zenfone Max Pro M1) Operating System (ANDROID PIE)   My Question or Issue Please help me help me, I can't feel th...

tman202

Music Fan

774 Views

2 replies

0 likes

  • 774 Views
  • 2 replies
  • 0 likes

Opens when phone restarts

PlanPremiumCountryNew Zealand Device(Samsung Galaxy 9+Operating SystemAndroid My Question or IssueEvery time my phone restarts spotify is opening up on its own and its now also draining the battery, its the highest user on my phone and I have not eve...

Newbie

Plan Premium Country New Zealand  Device (Samsung Galaxy 9+ Operating System Android   My Question or Issue Every time my phone restarts spotify is opening up on its own and its n...

470 Views

0 replies

0 likes

  • 470 Views
  • 0 replies
  • 0 likes

Autoplay no longer working

After finishing song spotify used to play similar songs but now autoplay feature no longer working, i am tired of login/logout, clearing cache, uninstall. PlanFreeCountryIndia DeviceVIVO Y15Operating SystemAndroid Pie My Question or Issue

Visitor

After finishing song spotify used to play similar songs but now autoplay feature no longer working, i am tired of login/logout, clearing cache, uninstall.   Plan Free Country India &nb...

Billy-J

Spotify Star

697 Views

1 replies

0 likes

Free
  • 697 Views
  • 1 replies
  • 0 likes

Album Titles Disappeared in Playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen looking at songs in a playlist, the album title is no longer displayed next to artist na...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When lo...

570 Views

0 replies

2 likes

  • 570 Views
  • 0 replies
  • 2 likes

Superuser Contribution Artist tab in library doesnt load followed artists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System My Question or IssueThe artists tab brings up recommended artists and not my followed artists.

Regular

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System     My Question or Issue The artists tab brings up recommended...

_ti7g335-af7a

Regular

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

Clearing the queue on Android Mobile

PlanPremiumCountryUK DeviceSamsung S9Operating SystemAndroidMy Question or IssueI am increasingly frustrated by the inability to clear the queue on my Android phone. I see in the community posts the idea has been proposed since at least 2012. Is it r...

Regular

Plan Premium Country UK   Device Samsung S9 Operating System Android My Question or Issue I am increasingly frustrated by the inability to clear the queue on my Android phone.  I ...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Solved!! Why can't this album be played?

PlanPremiumCountryGermany My Question or IssueWhy can't this be played: https://open.spotify.com/album/3QqqRgwM0z1BOSWMCm6J1G?si=IhsjEvugR8KiysBlNX-wRw

Casual Listener

Plan Premium Country Germany   My Question or Issue Why can't this be played: https://open.spotify.com/album/3QqqRgwM0z1BOSWMCm6J1G?si=IhsjEvugR8KiysBlNX-wRw

kawe1

Casual Listener

886 Views

2 replies

0 likes

  • 886 Views
  • 2 replies
  • 0 likes

Superuser Contribution Some of the song's album art cover showing incomplete on phone

PlanPremiumCountryMalaysiaDeviceVivo V5sOperating SystemAndroid My Question or Issue Some of the album cover art is not display well when I open up with my phone's spotify , It still the same even is online or offline.

Casual Listener

Plan Premium Country Malaysia Device Vivo V5s Operating System Android   My Question or Issue   Some of the album cover art is not display well when I open up with my phone's spo...

JasonXD322

Casual Listener

1123 Views

6 replies

0 likes

Other
  • 1123 Views
  • 6 replies
  • 0 likes

Android TV (nvidia shield): Cannot browse new album releases

PlanPremiumCountryCanadaDeviceAndroid TV on nVidia Shield (sheild version 8.1.1) My Question or IssueI cannot browse the latest album releases in the newest version of the Spotify app on my nVidia Sheild. The home tab displays recently played content...

Visitor

Plan Premium Country Canada Device Android TV on nVidia Shield (sheild version 8.1.1)   My Question or Issue I cannot browse the latest album releases in the newest version of the Spotif...

OzLev

Regular

669 Views

1 replies

1 likes

  • 669 Views
  • 1 replies
  • 1 likes

Music keeps redownloading

PlanPremiumCountryGermanyDeviceHuawei P20Operating SystemAndroid 9 My Question or IssueHello,I've reinstalled the spotify app a few days ago and started the download for all my music afterwards, thinking it would all be available offline again.The mu...

Newbie

Plan Premium Country Germany Device Huawei P20 Operating System Android 9   My Question or Issue Hello, I've reinstalled the spotify app a few days ago and started the download for al...

533 Views

0 replies

0 likes

  • 533 Views
  • 0 replies
  • 0 likes

Suggested songs

It's even in my playlist, i have be 15 songs in it but i still get these suggested songs i don't wanna hear. And if i close and reopen and try to start the play list it plays it again, i don't wanna buy premium but this is annoying as He double hocke...

Visitor

It's even in my playlist, i have be 15 songs in it but i still get these suggested songs i don't wanna hear. And if i close and reopen and try to start the play list it plays it again, i don't wanna ...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Autoplay problem

PlanFree/PremiumCountryTurkeyDeviceHuaweiOperating SystemAndroid My Question or IssueHi, i have a problem. Since several days autoplay stopped working. I tried to reinstall app and on-off autoplay but they did not work. Can you help me please?

Newbie

Plan Free/Premium Country Turkey Device Huawei Operating System Android   My Question or Issue Hi, i have a problem. Since several days autoplay stopped working. I tried to reinstall a...

kasse

Visitor

647 Views

2 replies

0 likes

  • 647 Views
  • 2 replies
  • 0 likes

Shortcuts from homescreen always start playing shuffled

On Android, when you open up any music content with three dots and then press Add to Home Screen (e.g. an album), pressing the homescreen shortcut then plays that music always on shuffle. Why? Why can I not have the album play from start to end? Is t...

Casual Listener

On Android, when you open up any music content with three dots and then press Add to Home Screen (e.g. an album), pressing the homescreen shortcut then plays that music always on shuffle. Why? Why ca...

Ihatespotify19

Newbie

1715 Views

4 replies

4 likes

  • 1715 Views
  • 4 replies
  • 4 likes

I cant go to playlist radio on my phone

PlanPremiumCountryUsaDeviceGalaxy S8Operating SystemAndroid 9 My Question or IssueHi i created a playlist on my phone i dont have option to go to playlist radio. I can go to albums or other things radio but not playlists. but my pc has the playlist r...

Casual Listener

Plan Premium Country Usa Device Galaxy S8 Operating System Android 9   My Question or Issue Hi i created a playlist on my phone i dont have option to go to playlist radio. I can go to ...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problems with finding AND playing music

PlanPremium FamilyCountryGermanyDeviceSamsung Galaxy XCover 4Operating SystemAndroid 9 (Pie)My Question or IssueFrom time to time I can't use spotify at all, when I'm searching for music, it's wirking fine until I toogle "show discography" - then mos...

Visitor

Plan Premium Family Country Germany Device Samsung Galaxy XCover 4 Operating System Android 9 (Pie) My Question or Issue From time to time I can't use spotify at all, when I'm searching for ...

Mario

Spotify Legend

776 Views

1 replies

0 likes

  • 776 Views
  • 1 replies
  • 0 likes