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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Spotify fails to launch over Bluetooth in the car with Android Auto

Plan PremiumDevice: Samsung S10Operating System: Android ver 10My Question or Issue Spotify would fail to launch when connected to Bluetooth in my car with android auto.I would get a quick message about “in the car? Use the auto app”, then it would s...

Visitor

Plan Premium Device:  Samsung S10 Operating System: Android ver 10 My Question or Issue   Spotify would fail to launch when connected to Bluetooth in my car with android...

635 Views

0 replies

0 likes

Android
auto
bluetooth
fail
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Can't Add Songs which aren't in some playlist to Queue

PlanFreeCountryIndiaDeviceAsus Zenfone Max Pro M1Operating SystemAndroid 9Spotify Version: 8.5.44.913 My Question or Issue I had tried re-installing Spotify, still, I'm not able to add the songs into the queue which are not in any playlists, i.e if I...

Casual Listener

Plan Free Country India Device Asus Zenfone Max Pro M1 Operating System Android 9 Spotify Version: 8.5.44.913   My Question or Issue  I had tried re-installing Spotify, still, I'...

800 Views

0 replies

0 likes

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Some titles not available on one device, but available on another

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi GuysI have a Premium Account, we use Premium family. On my Kids' android device there are ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi Guys...

359 Views

0 replies

0 likes

available
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Now Playing - Jump to Song

PlanPremiumCountryUSA Device(Pixel 3 XL)Operating System(Android 10) My Question or Issue Is there a way to jump to the song currently playing in any playlist? I hate having to scroll forever in some big playlists to find the song that is currently p...

Visitor

Plan Premium Country USA   Device (Pixel 3 XL) Operating System (Android 10)   My Question or Issue   Is there a way to jump to the song currently playing in any playlist? ...

428 Views

0 replies

4 likes

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Help me

Hi I did the trial for the premium membership and I have been getting charged the £9.99 fee per month. My problem is that I try to go to subscriptions as directed to cancel my subscription but according to that page I am on a FREE account. I cannot c...

Visitor

  Hi I did the trial for the premium membership and  I have been getting charged the £9.99 fee per month. My problem is that I try to go to subscriptions as directed to cancel my subscript...

Brunelicia

Community Legend

599 Views

1 replies

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Superuser Contribution New Years Concert 2020 cannot be played.

PlanPremiumCountrySweden Galaxy 10+Operating SystemAndroid Oreo My Question or IssueThe New Years Concert can not be played. Only the four last tracks can be played.

Casual Listener

Plan Premium Country Sweden  Galaxy 10+ Operating System Android Oreo   My Question or Issue The New Years Concert can not be played. Only the four last tracks can be played.

mrtama

Casual Listener

561 Views

2 replies

0 likes

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Songs from playlist will just stop playing on Galaxy S8+ after recent update???

Version 8.5.42.812. Never had this happen prior to this update. have tried everything. Sometimes they stop and then start again. sometimes stop completely, sometimes app shuts down. This eve happens after I have NOT optimized for battery., have enabl...

Newbie

Version 8.5.42.812. Never had this happen prior to this update. have tried everything. Sometimes they stop and then start again. sometimes stop completely, sometimes app shuts down. This eve happens ...

316 Views

0 replies

0 likes

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Save To Home feature with Podcasts

PlanPremiumCountryUSADeviceSamsung Galaxy S8+Operating SystemAndroid Pie My Question or IssueThere is a 'save to home' option available for playlists, but when I am in a podcast this feature is nowhere that I can find. Is it supposed to be there and ...

Newbie

Plan Premium Country USA Device Samsung Galaxy S8+ Operating System Android Pie   My Question or Issue There is a 'save to home' option available for playlists, but when I am in a podc...

318 Views

0 replies

0 likes

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Local files won't load on android app

PlanPremiumCountryUSADeviceGoogle Pixel 3A XLOperating SystemAndroid My Question or IssueI've added local files to a playlist on my desktop Spotify and I'm able to listen to them no problem. However, when I try to play the songs on the android app, t...

Casual Listener

Plan Premium Country USA Device Google Pixel 3A XL Operating System Android   My Question or Issue I've added local files to a playlist on my desktop Spotify and I'm able to listen to ...

384 Views

0 replies

1 likes

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Superuser Contribution Spotify Not Working, Very Slow

PlanPremiumCountryIndiaDeviceMoto G5 PlusOperating SystemAndroid OreoMy Question or IssueI have been using Spotify very actively over the past few months, on my phone and my laptop. However, recently something happened and my app is very unresponsive...

Visitor

Plan Premium Country India Device Moto G5 Plus Operating System Android Oreo My Question or Issue I have been using Spotify very actively over the past few months, on my phone and my laptop....

Ivan

Spotify Legend

515 Views

1 replies

0 likes

Android
internet
moto
slow
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Old version support

Hi, i founded my very old Samsung Galaxy S Plus i9001 and i had na idea.I want to make it like an mp3, so i installed a version that is compatible with this 8yo phone (v 1.2.5.3).All works fine but now i saw that i can’t move my download folder to mi...

Visitor

Hi, i founded my very old Samsung Galaxy S Plus i9001 and i had na idea. I want to make it like an mp3, so i installed a version that is compatible with this 8yo phone (v 1.2.5.3). All works fine b...

MateusAuri

Regular

1196 Views

2 replies

1 likes

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Android Auto and Spotify issues - SOLVED

Hi all,I wanted to make a post in hope that it helps others out even if it's just a little. For a long time I was having issues with the Spotify application when being used with Android Auto, the application would fail to resume play, wouldn't start ...

Regular

Hi all, I wanted to make a post in hope that it helps others out even if it's just a little.   For a long time I was having issues with the Spotify application when being used with Android Au...

PhilBass

Newbie

53498 Views

2 replies

2 likes

android auto
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Player stops playing song on Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy S9, Samsung Galaxy Note 9Operating SystemAndroid In some songs the player freezes on specific moment of the music. I've test on other Android devices (and accounts) besides my own and the problem also happ...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy S9, Samsung Galaxy Note 9 Operating System Android   In some songs the player freezes on specific moment of the music. I've test on oth...

Emerson1984

Visitor

350 Views

1 replies

0 likes

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Superuser Contribution no option to share songs on instagram stories

 PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...

Mario

Spotify Legend

587 Views

1 replies

1 likes

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[Android][Social] Instagram stories doesn't play music automatically when shared

I am able to share music through my Instagram Stories from the Spotify app, but the problem I'm having is that the music doesn't automatically play. People don't hear the music I post.

Visitor

I am able to share music through my Instagram Stories from the Spotify app, but the problem I'm having is that the music doesn't automatically play. People don't hear the music I post.

1052 Views

0 replies

0 likes

Android
Social
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Superuser Contribution Can't play songs on account in Android

PlanPremiumCountryBrazilDeviceRedmi Note 7Operating SystemAndroid My Question or IssueI can't play any songs in one of my accounts. Desktop player works without problems. I choose a song, it plays maybe a second and stops. Reinstalling doesn't work. ...

Casual Listener

Plan Premium Country Brazil Device Redmi Note 7 Operating System Android   My Question or Issue I can't play any songs in one of my accounts. Desktop player works without problems. I c...

vinyciusw

Casual Listener

651 Views

4 replies

0 likes

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Superuser Contribution Spotify no me aparece en bloqueo de pantalla

BuenasNo me aparece la aplicación de spotify en la pantalla de bloqueo en el teléfono Huawei p30 proLo raro es que me fije en otro teléfono igual y en el otro aparece 3 lineas y en mi teléfono solo aparecen 2 y la q hace falta es para habilitar la ap...

Casual Listener

Buenas No me aparece la aplicación de spotify en la pantalla de bloqueo en el teléfono Huawei p30 pro Lo raro es que me fije en otro teléfono igual y en el otro aparece 3 lineas y en mi teléfono so...

kyriuzero096-

Casual Listener

749 Views

2 replies

0 likes

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Airpods Low volume

I have airpods and an old android halo running android 7. I get this issue where i get EXTREMELY low volume on spotify. Just spotify too. I've seen posts like this, and changing absolute volume doest work. And ive looked everywhere for a media sync b...

Casual Listener

I have airpods and an old android halo running android 7. I get this issue where i get EXTREMELY low volume on spotify. Just spotify too. I've seen posts like this, and changing absolute volume doest...

dangalg

Casual Listener

6912 Views

5 replies

0 likes

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App is just plain bad Tech

PlanPremiumCountryColombiaDeviceRedmi note 4x, Redmi note 7, Redmi note 8 pro, iPhone 6 plusOperating SystemiOS, Android My Question or IssueThis app... I don't want to be mean or anything, but... It's garbage. You need to redesign it from scratch. I...

Visitor

Plan Premium Country Colombia Device Redmi note 4x, Redmi note 7, Redmi note 8 pro, iPhone 6 plus Operating System iOS, Android   My Question or Issue This app... I don't want to be me...

user-removed

Not applicable

1199 Views

2 replies

4 likes

Bug Playlist
bugs
Bugs issues
errors
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Sharing Instagram story doesn't work

PlanPremium/FamilyCountryTurkeyDeviceSamsung Galaxy A7(2017)Operating SystemAndroid 9

Visitor

Plan Premium/Family Country Turkey Device Samsung Galaxy A7(2017) Operating System Android 9  

Luan

Spotify Star

358 Views

1 replies

1 likes

  • 358 Views
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