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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
376320 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryCanadaDeviceGeneric car tabletOperating SystemAndroid 9 My Question or IssueHello there I am noticing an issue with the in app volume slider. It is on the connect page but while listening on a local device. I notice when I am on my ...
Plan Premium Country Canada Device Generic car tablet Operating System Android 9 My Question or Issue Hello there I am noticing an issue with the in app volume slider. It is on the c...
Spotify Legend
704 Views
3 replies
0 likes
PlanPremiumCountryBelgiumDeviceRedMi Note 4Operating SystemAndroid Nougat My Question or IssueI just went premium family and now after login I see the green logo and then nothing, just a black screen
Plan Premium Country Belgium Device RedMi Note 4 Operating System Android Nougat My Question or Issue I just went premium family and now after login I see the green logo and then not...
Composer
784 Views
1 replies
0 likes
CountryGermanyDeviceLG V30+Operating SystemAndroid version 8.0.0 My Question or IssueSince few months ago, 'appears on' feature was removed. I contacted spotify customer service on twitter. I was told the problem was on my device or account. But it w...
Country Germany Device LG V30+ Operating System Android version 8.0.0 My Question or Issue Since few months ago, 'appears on' feature was removed. I contacted spotify customer service ...
Spotify Legend
580 Views
1 replies
0 likes
PlanPremiumCountryUSDevice(Samsung Galaxy S8+) My Question or IssueMy liked songs aren't showing up on my phone anymore but they show up on my desktop app. When I go to liked songs it says "your liked songs will appear here." I've tried deleting cach...
Plan Premium Country US Device (Samsung Galaxy S8+) My Question or Issue My liked songs aren't showing up on my phone anymore but they show up on my desktop app. When I go to liked son...
Moderator
534 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceS9Operating SystemAndroid My Question or IssueThe recent update of spotify (maybe 3-5 days ago) ruined the ability to play music while in a call. The sole reason why I purchased spotify was the ability to listen to music wh...
Plan Premium Country USA Device S9 Operating System Android My Question or Issue The recent update of spotify (maybe 3-5 days ago) ruined the ability to play music while in a call. T...
Visitor
1271 Views
3 replies
3 likes
You need to stop playing a selected song twice! If I click on a song I want to hear it once then the radio. I'm not sure why you started making it play twice then start the radio but it's definitely my biggest complaint. I love Spotify but this needs...
You need to stop playing a selected song twice! If I click on a song I want to hear it once then the radio. I'm not sure why you started making it play twice then start the radio but it's definitely ...
391 Views
0 replies
0 likes
I leave a playlist on all night and lately I wake up to sogs that are not in that playlist (yeah Im sure I played the playlist) and it's a large list of songs I dont know. Today I was half awake and I was hearing the songs and then suddenly one I did...
I leave a playlist on all night and lately I wake up to sogs that are not in that playlist (yeah Im sure I played the playlist) and it's a large list of songs I dont know. Today I was half awake and ...
Spotify Legend
623 Views
3 replies
0 likes
PlanPremium COUNTRY Ireland Device(Huawei P30 Pro)Operating System(Android 9.) My Question or Issue I'm experiencing a constant error on queue display when swiping songs from play list into the queue. The song swiped in duplicates in the display and ...
Plan Premium COUNTRY Ireland Device (Huawei P30 Pro) Operating System (Android 9.) My Question or Issue I'm experiencing a constant error on que...
Moderator
456 Views
1 replies
0 likes
Spotify for Android version 8.5.60.1013 has a very annoying new issue where the "now playing" screen (the album art display with pause/play and skip buttons below) closes/minimizes as soon as I skip to the next song. The whole now playing screen clos...
Spotify for Android version 8.5.60.1013 has a very annoying new issue where the "now playing" screen (the album art display with pause/play and skip buttons below) closes/minimizes as soon as I skip ...
Spotify Star
515 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceHuawai P10 liteOperating SystemAndroid 8.0.0App Version8.5.59.1137 My IssueAs of today, my smartphone has been playing music in Spotify, although I didn't start it consciously. I stopped the Spotify app and after a shor...
Plan Premium Country Germany Device Huawai P10 lite Operating System Android 8.0.0 App Version 8.5.59.1137 My Issue As of today, my smartphone has been playing music in Spotify, al...
Casual Listener
620 Views
2 replies
0 likes
Every time I open Spotify on my phone, it starts downloading songs. And it is always either 121 or somewhere around 173. Why? Even when I haven't added new music in ages, it is still doing this. Seriously. WHY? Help
Every time I open Spotify on my phone, it starts downloading songs. And it is always either 121 or somewhere around 173. Why? Even when I haven't added new music in ages, it is still doing this. Seri...
Casual Listener
647 Views
1 replies
1 likes
PlanFreeCountryNLDeviceSamsung Galaxy s10Operating SystemAndroid 10 My Question or IssueHi, Today I've decided to try out Spotify but my immediate impression wasn't great. I tried to create a playlist but when attempting to add a song (after clicking...
Plan Free Country NL Device Samsung Galaxy s10 Operating System Android 10 My Question or Issue Hi, Today I've decided to try out Spotify but my immediate impression wasn't gr...
Spotify Legend
664 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceViewOperating SystemAndroid 7.1.2 My Question or IssueI have been listening to audiobooks on Spotify for quite some time and never had a problem until recently. Spotify keeps crashing when I try to download the audiobo...
Plan Premium Country Germany Device View Operating System Android 7.1.2 My Question or Issue I have been listening to audiobooks on Spotify for quite some time and never had ...
Spotify Legend
934 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy does my phone starts and forwards to another song while headphones are in or it will conn...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why doe...
Spotify Legend
531 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify stops after 10 min. Three different phones. Three different Androids. Three different...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify...
Spotify Legend
699 Views
1 replies
1 likes
PremiumCountry UK Moto G8+Operating Android Hi, can I download from Spotify to either my Android phone, or my Windows 10 Laptop, and, if so, how?Thanks,
Premium Country UK Moto G8+ Operating Android Hi, can I download from Spotify to either my Android phone, or my Windows 10 Lap top, and, if so, how? Thanks,  ...
Moderator
403 Views
1 replies
0 likes
Plan: PremiumCountry: Poland Device: OnePlus 6Operating System: Android 10 [Android Auto]: Spotify turns on offline mode Hey, When I connect my phone via USB to my car computer that uses Android Auto, Spotify uses offline mode instead of online [the ...
Plan: Premium Country: Poland Device: OnePlus 6 Operating System: Android 10 [Android Auto]: Spotify turns on offline mode Hey, When I connect my phone...
Moderator
593 Views
1 replies
0 likes
There's a problem in TaiwanWhen loading image from i.scdn.coISP "CHT"Switch to WiFi or 4Galways load slowly
There's a problem in Taiwan When loading image from i.scdn.co ISP "CHT" Switch to WiFi or 4G always load slowly
Spotify Star
815 Views
3 replies
0 likes
Plan PremiumCountryUKDeviceOnePlus 6Operating SystemOxygen OS My Question or IssueI am using OnePlus 6 and trying to use Google Assistant to play my own custom playlists. I've looked at forums and help sites and tried every way possible to get Google...
Plan Premium Country UK Device OnePlus 6 Operating System Oxygen OS My Question or Issue I am using OnePlus 6 and trying to use Google Assistant to play my own custom playlists...
Casual Listener
483 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceSamsung Galaxy s20 UltraOperating SystemAndroid 10 My Question or IssueSo this has been happening since my old phone and was hoping that it would be resolved with a new phone but it hasn't. If I play songs that aren't in one...
Plan Premium Country US Device Samsung Galaxy s20 Ultra Operating System Android 10 My Question or Issue So this has been happening since my old phone and was hoping that it would be...
Regular
2152 Views
3 replies
0 likes
