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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

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cohendylan1

Music Fan

195903 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195903 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537518 Views

78 replies

3 likes

  • 537518 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442673 Views

565 replies

37 likes

Account
Free
  • 442673 Views
  • 565 replies
  • 37 likes

How can i stop music from pausing for notifications on android?

PlanFree/PremiumCountry DeviceGalaxy s20 5gOperating SystemNewest android My Question or IssueI got a new phone and when I switched over I started having this issue that I didn't have on my s10, every notification I receive my music goes quiet and it...

Visitor

Plan Free/Premium Country   Device Galaxy s20 5g Operating System Newest android   My Question or Issue I got a new phone and when I switched over I started having this issue that...

500 Views

0 replies

0 likes

  • 500 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lyrics are not showing up

PlanPremiumCountryCanadaDeviceHuawei nova 3iOperating SystemEMUI 9.1My Question or IssueHi,A month ago Behind the lyrics was working well but these days nothing appears, I've tried most of the methods that I found on this forum ( clear uninstall , op...

Casual Listener

Plan Premium Country Canada Device Huawei nova 3i Operating System EMUI 9.1 My Question or Issue Hi, A month ago Behind the lyrics was working well but these days nothing appears, I've trie...

erik_46

Newbie

1367 Views

1 replies

5 likes

  • 1367 Views
  • 1 replies
  • 5 likes

Superuser Contribution Premium account is opeens een free geworden

PlanFree/PremiumCountryNederlandDeviceSony xperiaOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIk heb al ongeveer een jaar premium en de kosten worden elke maand netjes afgeschreven. Nu heb ik een nieuwe telefoon, dus wi...

Visitor

Plan Free/Premium Country Nederland Device Sony xperia Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Ik heb al ongeveer een jaar premium en de ko...

Ivan

Spotify Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't create Playlist

PlanPremiumCountry FranceDeviceHuawei P20 ProOperating SystemAndroid (4.4?) My Question or Issue Hello. I've had a Spotify Premium account recently and I can't create a Playlist. As soon as I want to create one, an error message is displayed. Thank y...

Casual Listener

Plan Premium Country  France Device Huawei P20 Pro Operating System Android (4.4?)    My Question or Issue  Hello. I've had a Spotify Premium account recently and I can'...

H0rnetQueen

Casual Listener

13609 Views

8 replies

0 likes

Premium
  • 13609 Views
  • 8 replies
  • 0 likes

Superuser Contribution Transfer cache files from Windows to Android?

So there is This thread from 2013 and I was wondering if we're able to transfer cache files from my Windows desktop to my Android phone.

Casual Listener

So there is This thread from 2013 and I was wondering if we're able to transfer cache files from my Windows desktop to my Android phone.  

Swearinbag

Casual Listener

781 Views

2 replies

0 likes

  • 781 Views
  • 2 replies
  • 0 likes

New update with lyrics doesn't work with Android

PlanPremiumCountryThailand DeviceHuawei p20 My Question or Issue The latest update of spotify has given me an option to view lyrics of many selected songs. However, that only works on my iPhone 6 but not Huawei p20, eventhough they both show the same...

Casual Listener

Plan Premium Country Thailand   Device Huawei p20   My Question or Issue  The latest update of spotify has given me an option to view lyrics of many selected songs. However, t...

user-removed

Not applicable

2403 Views

2 replies

0 likes

Android
lyrics
  • 2403 Views
  • 2 replies
  • 0 likes

Superuser Contribution Vodafone + Spotify

Vodafone saçma güzel 8 tarifesine geçtim ücretsiz olarak 4 gb spotfy premium üyeliği sunuldu ancak spotfy hesabımı bir türlü tanımlayamadım spotfy premium üyelik hatası veriyor

Casual Listener

Vodafone saçma güzel 8 tarifesine geçtim ücretsiz olarak 4 gb spotfy premium üyeliği sunuldu ancak spotfy hesabımı bir türlü tanımlayamadım spotfy premium üyelik hatası veriyor

musapb

Casual Listener

726 Views

3 replies

0 likes

  • 726 Views
  • 3 replies
  • 0 likes

Superuser Contribution Greyed songs in Liked songs

The songs in my liked playlist have been greyed out because I accidentally pressed this buttonNow I can't play the song out of my phone in the liked playlist but can still play it on the artist's/album page. However the song hasn't been greyed out in...

Visitor

The songs in my liked playlist have been greyed out because I accidentally pressed this button Now I can't play the song out of my phone in the liked playlist but can still play it on the artist...

Mario

Spotify Legend

598 Views

1 replies

0 likes

Android 10
Greyed out songs
Liked Songs Playlist
  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android App Keeps Crashing and is Unusable

PlanFree/PremiumCountryCanadaDeviceLG G7 ThinQOperating SystemAndroid 9 My Question or IssueSpotify Premium has been great for me until last week when the app on my phone started acting up. Almost nothing loads, including songs, album art, the actual...

Visitor

Plan Free/Premium Country Canada Device LG G7 ThinQ Operating System Android 9   My Question or Issue Spotify Premium has been great for me until last week when the app on my phone sta...

Ivan

Spotify Legend

939 Views

1 replies

0 likes

  • 939 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock screen timeout galaxy s10e

PlanPremiumCountryUSADeviceSamsung Galaxy s10eOperating System My Question or IssueWhen music is paused and the screen times out, the spotify controls disappear from the lock screen. Is there a way to pause spotify, walk away for a few minutes, come ...

Visitor

Plan Premium Country USA Device Samsung Galaxy s10e Operating System     My Question or Issue When music is paused and the screen times out, the spotify controls disappear fr...

Ivan

Spotify Legend

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

Solved!! Podcasts won't play!

For the past week every time I go on to listen to a podcast it won't play. I'll press on it and it appears as though it is about to play but then Spotify just closes itself. Bizarrely, music plays as normal. It does this for every podcast I listen to...

Casual Listener

For the past week every time I go on to listen to a podcast it won't play. I'll press on it and it appears as though it is about to play but then Spotify just closes itself. Bizarrely, music plays as...

CSP1993

Casual Listener

5550 Views

4 replies

2 likes

  • 5550 Views
  • 4 replies
  • 2 likes

Deleted Thread - Zero Help - Frustrated

Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff on these forums. Issue 1: I'm running into constant ...

Regular

Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff o...

459 Views

0 replies

2 likes

  • 459 Views
  • 0 replies
  • 2 likes

Repeat Issues with Queue and Continuous "Radio" After Queue Expires

Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff on these forums. Issue 1: I'm running into constant ...

Regular

Premium account, cancelled once before because of these issues, will cancel again if not resolved. Have tried uninstalls, clearing cache/data, and other "solutions" provided by the dismissive staff o...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Add files on mobile

PlanPremiumCountryGermanyDeviceHuawei p30liteOperating SystemAndroid 10 My Question or Issue How do I add music Files I have already stored on my phone?

Roadie

  Plan Premium Country Germany Device Huawei p30lite Operating System Android 10   My Question or Issue   How do I add music Files I have already stored on my phone?  

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Superuser Contribution Casting to Google Home Speaker Group, Android app stops running in background after 3-5 minutes

PlanPremium CountryUSA DeviceGoogle Pixel 2Google Home (original)Google Home mini (1st gen) Operating SystemAndroid 10 - April 5th 2020 security patch My Question or IssueUsing Spotify Connect to cast music to a Google Home speaker group, I am able t...

Casual Listener

Plan Premium   Country USA   Device Google Pixel 2 Google Home (original) Google Home mini (1st gen)   Operating System Android 10 - April 5th 2020 security patch   ...

st4hli

Newbie

4215 Views

3 replies

3 likes

Chromecast Android
Google Home
Google Home Mini
Pixel 2
  • 4215 Views
  • 3 replies
  • 3 likes

Superuser Contribution White dot in the song slider missing

PlanPremiumCountryBrazilDeviceLenovo Vibe K5Operating System Android 6.0.1 My Question or Issue After some updates, that little dot which helps sliding the bar and choosing the part you like on the music, doesn't show anymore, I already reinstalled, ...

Casual Listener

Plan Premium Country Brazil Device Lenovo Vibe K5 Operating System  Android 6.0.1    My Question or Issue  After some updates, that little dot which helps sliding the ba...

Tyrant2612

Casual Listener

1294 Views

2 replies

0 likes

  • 1294 Views
  • 2 replies
  • 0 likes

Device connect

my laptop and my mobile doesn't connect with each other...if i play a song on mobile i find my laptop doesn't catch it and reverse..i have tried many solutions as reinstall the app on both of them and changing to google dns and it doesn't work either...

Casual Listener

my laptop and my mobile doesn't connect with each other...if i play a song on mobile i find my laptop doesn't catch it and reverse..i have tried many solutions as reinstall the app on both of them an...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Superuser Contribution Add more songs button playlist missing

PlanPremium CountryBelgium Operating SystemAndroid My Question or IssueWhen I want to create a new playlist or add more songs to an existing playlist, I can only see my most recent liked songs. The '+' symbol is gone, to see more of my liked songs to...

Casual Listener

  Plan Premium   Country Belgium   Operating System Android   My Question or Issue When I want to create a new playlist or add more songs to an existing playlist, I can...

Ivan

Spotify Legend

2454 Views

3 replies

0 likes

  • 2454 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Transaction failed but money was deducted

PlanFreeCountryIndiaDeviceRedmi note 8 proOperating SystemAndroid My Question or IssueI tried to upgrade to one month premium of 119 rs/month using my Airtel debit card but it said transaction failed. Money has been deducted and no refund has been in...

Casual Listener

  Plan Free Country India Device Redmi note 8 pro Operating System Android   My Question or Issue I tried to upgrade to one month premium of 119 rs/month using my Airtel debit ca...

Mario

Spotify Legend

801 Views

3 replies

0 likes

  • 801 Views
  • 3 replies
  • 0 likes