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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!! Local songs won't work on phone

PlanPremiumCountrySwedenDeviceHuawei LYO-L21Operating SystemAndroid 5.1 My Question or IssueWhenever I add local songs to my phone, they get broken and garbled. All songs work just fine on my desktop app, but as soon as they're downloaded to the phon...

Casual Listener

Plan Premium Country Sweden Device Huawei LYO-L21 Operating System Android 5.1   My Question or Issue Whenever I add local songs to my phone, they get broken and garbled. All songs wor...

Poke_Freak

Casual Listener

614 Views

1 replies

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Playlist

PlanPremiumCountryBrazilDeviceSamsung Galaxy A70Operating SystemAndroid 9 My Question or IssueWhy my playlist isn't blocking or advising me to put the same music in the playlist. I could discover by myself, so don't need to awnser. Thanks for the ate...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy A70 Operating System Android 9   My Question or Issue Why my playlist isn't blocking or advising me to put the same music in&nbsp...

343 Views

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Landscape mode during play. Spotify devs, get you heads out of your nether regions and fix this.

PlanPremiumCountryU.S.DeviceMot Z4Operating SystemPIE My Question or IssueNo one likes the landscape mode during play so fix the bl00dy thing. There are too many streaming options to suffer this nonsense much longer. Whilst driving it is also a DANGE...

Regular

Plan Premium Country U.S. Device Mot Z4 Operating System PIE   My Question or Issue No one likes the landscape mode during play so fix the bl00dy thing. There are too many streaming op...

724 Views

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Solved!! Why some songs in my premium account not available?

PlanPremiumCountryEgypt DeviceInfinix hot 4 556xOperating SystemAndroid Cham My Question or IssueHi ☺I discovered in my premium accountSome songs not available that I can't able to play this songs and searching on itExamplehttps://open.spotify.com/al...

Regular

  Plan Premium Country Egypt   Device Infinix hot 4 556x Operating System Android Cham   My Question or Issue Hi ☺ I discovered in my premium account Some songs not avail...

Bittencourt

Spotify Star

1165 Views

3 replies

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something’s wrong
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Years later, still no IG story for android

PlanPremiumCountryPhilippinesDeviceVivo V7Operating SystemAndroid 8.1.0 My Question or IssueIt's been more than a year and I still can't regularly put Spotify songs on my IG stories. Last 2018, they said it was a temporary test. How long is this test...

Visitor

Plan Premium Country Philippines Device Vivo V7 Operating System Android 8.1.0   My Question or Issue It's been more than a year and I still can't regularly put Spotify songs on my IG ...

687 Views

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Heart icon absent

PlanFamily/PremiumCountryBelgiumDeviceSamsung A7 2018Operating SystemAndroid 9 (Pie)App version8.5.42.812Hello to all,My wife and I have each a Samsung A7 smartphone (described here above).I subscribed to Spotify Premium over a few months ago. While ...

Visitor

Plan Family/Premium Country Belgium Device Samsung A7 2018 Operating System Android 9 (Pie) App version 8.5.42.812 Hello to all, My wife and I have each a Samsung A7 smartphone ...

user-removed

Not applicable

1464 Views

1 replies

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Spotify fails to launch over Bluetooth in the car with Android Auto

Plan PremiumDevice: Samsung S10Operating System: Android ver 10My Question or Issue Spotify would fail to launch when connected to Bluetooth in my car with android auto.I would get a quick message about “in the car? Use the auto app”, then it would s...

Visitor

Plan Premium Device:  Samsung S10 Operating System: Android ver 10 My Question or Issue   Spotify would fail to launch when connected to Bluetooth in my car with android...

637 Views

0 replies

0 likes

Android
auto
bluetooth
fail
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Can't Add Songs which aren't in some playlist to Queue

PlanFreeCountryIndiaDeviceAsus Zenfone Max Pro M1Operating SystemAndroid 9Spotify Version: 8.5.44.913 My Question or Issue I had tried re-installing Spotify, still, I'm not able to add the songs into the queue which are not in any playlists, i.e if I...

Casual Listener

Plan Free Country India Device Asus Zenfone Max Pro M1 Operating System Android 9 Spotify Version: 8.5.44.913   My Question or Issue  I had tried re-installing Spotify, still, I'...

804 Views

0 replies

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Some titles not available on one device, but available on another

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi GuysI have a Premium Account, we use Premium family. On my Kids' android device there are ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi Guys...

363 Views

0 replies

0 likes

available
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Now Playing - Jump to Song

PlanPremiumCountryUSA Device(Pixel 3 XL)Operating System(Android 10) My Question or Issue Is there a way to jump to the song currently playing in any playlist? I hate having to scroll forever in some big playlists to find the song that is currently p...

Visitor

Plan Premium Country USA   Device (Pixel 3 XL) Operating System (Android 10)   My Question or Issue   Is there a way to jump to the song currently playing in any playlist? ...

431 Views

0 replies

4 likes

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Help me

Hi I did the trial for the premium membership and I have been getting charged the £9.99 fee per month. My problem is that I try to go to subscriptions as directed to cancel my subscription but according to that page I am on a FREE account. I cannot c...

Visitor

  Hi I did the trial for the premium membership and  I have been getting charged the £9.99 fee per month. My problem is that I try to go to subscriptions as directed to cancel my subscript...

Brunelicia

Community Legend

599 Views

1 replies

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Superuser Contribution New Years Concert 2020 cannot be played.

PlanPremiumCountrySweden Galaxy 10+Operating SystemAndroid Oreo My Question or IssueThe New Years Concert can not be played. Only the four last tracks can be played.

Casual Listener

Plan Premium Country Sweden  Galaxy 10+ Operating System Android Oreo   My Question or Issue The New Years Concert can not be played. Only the four last tracks can be played.

mrtama

Casual Listener

565 Views

2 replies

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Songs from playlist will just stop playing on Galaxy S8+ after recent update???

Version 8.5.42.812. Never had this happen prior to this update. have tried everything. Sometimes they stop and then start again. sometimes stop completely, sometimes app shuts down. This eve happens after I have NOT optimized for battery., have enabl...

Newbie

Version 8.5.42.812. Never had this happen prior to this update. have tried everything. Sometimes they stop and then start again. sometimes stop completely, sometimes app shuts down. This eve happens ...

317 Views

0 replies

0 likes

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Save To Home feature with Podcasts

PlanPremiumCountryUSADeviceSamsung Galaxy S8+Operating SystemAndroid Pie My Question or IssueThere is a 'save to home' option available for playlists, but when I am in a podcast this feature is nowhere that I can find. Is it supposed to be there and ...

Newbie

Plan Premium Country USA Device Samsung Galaxy S8+ Operating System Android Pie   My Question or Issue There is a 'save to home' option available for playlists, but when I am in a podc...

321 Views

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Local files won't load on android app

PlanPremiumCountryUSADeviceGoogle Pixel 3A XLOperating SystemAndroid My Question or IssueI've added local files to a playlist on my desktop Spotify and I'm able to listen to them no problem. However, when I try to play the songs on the android app, t...

Casual Listener

Plan Premium Country USA Device Google Pixel 3A XL Operating System Android   My Question or Issue I've added local files to a playlist on my desktop Spotify and I'm able to listen to ...

388 Views

0 replies

1 likes

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Superuser Contribution Spotify Not Working, Very Slow

PlanPremiumCountryIndiaDeviceMoto G5 PlusOperating SystemAndroid OreoMy Question or IssueI have been using Spotify very actively over the past few months, on my phone and my laptop. However, recently something happened and my app is very unresponsive...

Visitor

Plan Premium Country India Device Moto G5 Plus Operating System Android Oreo My Question or Issue I have been using Spotify very actively over the past few months, on my phone and my laptop....

Ivan

Spotify Legend

519 Views

1 replies

0 likes

Android
internet
moto
slow
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Old version support

Hi, i founded my very old Samsung Galaxy S Plus i9001 and i had na idea.I want to make it like an mp3, so i installed a version that is compatible with this 8yo phone (v 1.2.5.3).All works fine but now i saw that i can’t move my download folder to mi...

Visitor

Hi, i founded my very old Samsung Galaxy S Plus i9001 and i had na idea. I want to make it like an mp3, so i installed a version that is compatible with this 8yo phone (v 1.2.5.3). All works fine b...

MateusAuri

Regular

1198 Views

2 replies

1 likes

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Android Auto and Spotify issues - SOLVED

Hi all,I wanted to make a post in hope that it helps others out even if it's just a little. For a long time I was having issues with the Spotify application when being used with Android Auto, the application would fail to resume play, wouldn't start ...

Regular

Hi all, I wanted to make a post in hope that it helps others out even if it's just a little.   For a long time I was having issues with the Spotify application when being used with Android Au...

PhilBass

Newbie

53553 Views

2 replies

2 likes

android auto
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Player stops playing song on Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy S9, Samsung Galaxy Note 9Operating SystemAndroid In some songs the player freezes on specific moment of the music. I've test on other Android devices (and accounts) besides my own and the problem also happ...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy S9, Samsung Galaxy Note 9 Operating System Android   In some songs the player freezes on specific moment of the music. I've test on oth...

Emerson1984

Visitor

354 Views

1 replies

0 likes

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Superuser Contribution no option to share songs on instagram stories

 PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue &nbs...

Mario

Spotify Legend

588 Views

1 replies

1 likes

  • 588 Views
  • 1 replies
  • 1 likes