Problems with finding AND playing music
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Plan
Premium Family
Country
Germany
Device
Samsung Galaxy XCover 4
Operating System
Android 9 (Pie)
My Question or Issue
From time to time I can't use spotify at all, when I'm searching for music, it's wirking fine until I toogle "show discography" - then most of the album covers are blank (that cd shaped baselogo) -if I choose anyone (even with cover shown) it doesn't show me even text. Just gray bars that are pulsing, after 5 seconds the whole page turn black.
Even downloaded songs are not shown, downloaded playlists are not even loaded (loading circle of eternity), same goes for the settings menu...
Restarting the app, restarting the phone, reinstalling the app ... nothing worked - but: If I log in at any other account of my family - without restarting or any other tricks - except to have luck and gain access into the settings - everything's just fine... - as soon as I relog into my account, it's just not working again.
Does anyone know whats wrong with my phone (or my account)?

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