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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107350 Views

26 replies

3 likes

  • 107350 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217256 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217256 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571332 Views

79 replies

3 likes

  • 571332 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470728 Views

577 replies

40 likes

Account
Free
  • 470728 Views
  • 577 replies
  • 40 likes

Superuser Contribution Offline playlist are not working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Roadie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

thai2000

Roadie

1167 Views

4 replies

0 likes

  • 1167 Views
  • 4 replies
  • 0 likes

War on Drugs plays on desktop but not on mobile

PlanPremiumCountryUSADeviceSamsung G7 and Windows PC 64Operating SystemAndroid, Windows 10 My Question or IssueI'm trying to play band War on Drugs on my Galaxy 7 and no War on Drugs songs will play. On my Windows 10 desktop with Spotify, plays fine....

Regular

Plan Premium Country USA Device Samsung G7 and Windows PC 64 Operating System Android, Windows 10   My Question or Issue I'm trying to play band War on Drugs on my Galaxy 7 and no War ...

373 Views

0 replies

0 likes

Android
  • 373 Views
  • 0 replies
  • 0 likes

Slowing down phone

Hi there,Basically when i have spotify on my phone (Moto G 3rd Gen 1GB Ram 8GB Storage) my phone literally slows so much i can barely use it. Its absolutely awful. Once spotify is uninstalled my phone works fine and its fast again. Any ideas on how i...

Regular

Hi there, Basically when i have spotify on my phone (Moto G 3rd Gen 1GB Ram 8GB Storage) my phone literally slows so much i can barely use it. Its absolutely awful. Once spotify is uninstalled my ...

lamka02sk

Visitor

2898 Views

6 replies

0 likes

  • 2898 Views
  • 6 replies
  • 0 likes

Cant download

Im premiumSuddently, the soptify on my android doesnt download I have wifi,space,etc. Last week was working fine, and now it stopped. I have the same problem on both my androids...

Casual Listener

Im premium Suddently, the soptify on my android doesnt download   I have wifi,space,etc. Last week was working fine, and now it stopped. I have the same problem on both my androids...  ...

529 Views

0 replies

0 likes

  • 529 Views
  • 0 replies
  • 0 likes

Spotify on Android Auto

For a while I can't use Spotify on Android Auto, it says that's offline and only show offline library. In Android Auto I use internet in apps like GMap PlanPremiumCountryBrazil DeviceSamsung Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,...

Casual Listener

For a while I can't use Spotify on Android Auto, it says that's offline and only show offline library. In Android Auto I use internet in apps like GMap   Plan Premium Country Brazil  ...

julioffigueired

Casual Listener

767 Views

1 replies

0 likes

android auto
  • 767 Views
  • 1 replies
  • 0 likes

Autoplay not working on two phones

Two phones:Huawei p30 pro emui 10.0. 0.195Samsung galaxy s7 android 10 G930FXXS8ETC1Spotify version 8.5.64.1046 I'm using Spotify on both phones and autoplay isn't working on either. I play a song from the search but at the end it doesn't play simila...

Visitor

Two phones: Huawei p30 pro emui 10.0. 0.195 Samsung galaxy s7 android 10 G930FXXS8ETC1 Spotify version 8.5.64.1046   I'm using Spotify on both phones and autoplay isn't working on either. I...

Emilia_8

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Direct with podcasts

I use Spotify Premium family on my android phone. In addition I have a Yamaha musiccast speaker and app. For songs the Spotify direct option with available devices it works perfectly. But not for podcasts. Those I have to use bluetooth. Does anyone k...

Visitor

I use Spotify Premium family on my android phone. In addition I have a Yamaha musiccast speaker and app. For songs the Spotify direct option with available devices it works perfectly. But not for pod...

Elena

Moderator

829 Views

1 replies

0 likes

  • 829 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Login through Android App

PlanFreeCountryIndiaDeviceOnePlus 7Operating SystemAndroid 10 My Question or IssueI am able to login into my Spotify account through the Webpage, but i am unable to login from my Spotify App on my mobile.Tried logging in using Email ID and Username. ...

Casual Listener

Plan Free Country India Device OnePlus 7 Operating System Android 10   My Question or Issue I am able to login into my Spotify account through the Webpage, but i am unable to login fro...

Ivan

Spotify Legend

1345 Views

5 replies

0 likes

  • 1345 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android spotify delaying downloading music offline

PlanPremiumCountrySouth Africa Device(Huawei Y7 2019)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify won't download music offline properly and sometimes it delays opening music offline

Visitor

  Plan Premium Country South Africa  Device (Huawei Y7 2019) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My spotify won't download m...

Elena

Moderator

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

Superuser Contribution New android update removes feature??

My app automatically updated (I presume), and the update removes a feature I loved. I'm on Android, and there used to be a little lightning bolt in the top right hand corner on my screen, just to the left of the settings cog. When the button was push...

Casual Listener

My app automatically updated (I presume), and the update removes a feature I loved. I'm on Android, and there used to be a little lightning bolt in the top right hand corner on my screen, just to the...

Katerina

Spotify Legend

1612 Views

4 replies

2 likes

Android
feed
Update
  • 1612 Views
  • 4 replies
  • 2 likes

Blocking songs in Daily Mix now only temporarily skips it - comes back the next day

Some change was recently made that changes the way blocking works in the Daily Mixes. It looks like the ability to block (skip) specific songs in a shared playlist was finally added, so your device will skip over songs in a public playlist, but the p...

Gig Goer

Some change was recently made that changes the way blocking works in the Daily Mixes. It looks like the ability to block (skip) specific songs in a shared playlist was finally added, so your device w...

1089 Views

0 replies

0 likes

Android
Playlists
  • 1089 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't get any music to play

PlanFree/PremiumCountryPreviously USA, currently JapanDeviceNook & Galaxy J3 VOperating SystemNo idea My Question or IssueI was playing music with no problem and then randomly it stopped playing & no matter what I do it won't play any music, not even...

Visitor

Plan Free/Premium Country Previously USA, currently Japan Device Nook & Galaxy J3 V Operating System No idea   My Question or Issue I was playing music with no problem and then ran...

Elena

Moderator

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution "no internet connection available" Error

error message "no internet conection available" when using wifi. I have no problems connecting with my mobile internet.Only happens when connecting to Wifi. PlanPremiumCountryPhilippines DeviceOppo F5Operating SystemAndroid My Question or Issueerror ...

Visitor

error message "no internet conection available" when using wifi. I have no problems connecting with my mobile internet.Only happens when connecting to Wifi.  Plan Premium Country Philippines...

Elena

Moderator

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
  • 0 likes

Autoplay

PlanPremiumCountryIsraelDeviceHuawei P9Operating SystemAndroid 7 My Question or IssueAutoplay is on but not working for three days. I tried to reinstall but it did not help... Thank you

Casual Listener

    Plan Premium Country Israel Device Huawei P9 Operating System Android 7   My Question or Issue Autoplay is on but not working for three days. I tried to reinstall but i...

Emilia_8

Community Legend

849 Views

3 replies

0 likes

  • 849 Views
  • 3 replies
  • 0 likes

Autoplay suddenly stopped working

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A71Operating SystemAndroid 10My Question or IssueAutoplay does not work on my new phone. Works fine on my desktop and macbook, but nothing on my phone - just stops at the end of an album/playlist. ...

Casual Listener

Plan Premium Country United Kingdom Device Samsung Galaxy A71 Operating System Android 10 My Question or Issue Autoplay does not work on my new phone. Works fine on my desktop and macbook, b...

Emilia_8

Community Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists not working and general issues with app

PlanPremiumCountryGermanyDeviceXiaomi A3Operating SystemAndroid Oreo My Question or IssueSince a few weeks I experience following problems: when starting to play a new playlist, one song is played and thereafter spotify returns to a single same album...

Visitor

Plan Premium Country Germany Device Xiaomi A3 Operating System Android Oreo   My Question or Issue Since a few weeks I experience following problems:   when starting to pla...

Elena

Moderator

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app has never worked correctly

The app has never worked correctly for me. I have autoplay ticked but it never autoplays, instead replays the same song. I have reinstalled the app, signed out everywhere, toggled it on and off, changed other settings (crossfade)...nothing works. Not...

Visitor

The app has never worked correctly for me. I have autoplay ticked but it never autoplays, instead replays the same song. I have reinstalled the app, signed out everywhere, toggled it on and off, chan...

Elena

Moderator

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to download unlimited songs as a premium user?

PlanPremiumCountryUSADeviceSamsung Galaxy A10eOperating SystemAndroid Pie My Question or IssueSo I have three devices that I'm using to listen to Spotify, but I'm planning to only use one - my phone - to download and listen online. The problem is it ...

Visitor

Plan Premium Country USA Device Samsung Galaxy A10e Operating System Android Pie   My Question or Issue So I have three devices that I'm using to listen to Spotify, but I'm planning to...

Elena

Moderator

3255 Views

1 replies

0 likes

  • 3255 Views
  • 1 replies
  • 0 likes