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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118825 Views

27 replies

4 likes

  • 118825 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239723 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239723 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600591 Views

79 replies

3 likes

  • 600591 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493034 Views

581 replies

42 likes

Account
Free
  • 493034 Views
  • 581 replies
  • 42 likes

Superuser Contribution Spotify keeps deleting my downloaded songs

My downloaded songs keeps getting deleted every time I open the Spotify app on Android. I have to download it all again and it’s kinda annoying cause I have around 3000 songs in my playlists. I have reinstalled the app (the cleanest way), restarted m...

Newbie

My downloaded songs keeps getting deleted every time I open the Spotify app on Android. I have to download it all again and it’s kinda annoying cause I have around 3000 songs in my playlists. I have ...

Mario

Spotify Legend

2104 Views

1 replies

0 likes

  • 2104 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Feedback Request: Android Offline Issues

Hello everyone! Spotify here. We are looking into customer reports about issues with offlined playlists on Android (music which is downloaded to your phone so you can play without an internet connection). Our investigation shows that some folks might...

Spotify

Hello everyone! Spotify here.   We are looking into customer reports about issues with offlined playlists on Android (music which is downloaded to your phone so you can play without an inter...

Xenia

Spotify Legend

69499 Views

448 replies

7 likes

  • 69499 Views
  • 448 replies
  • 7 likes

Superuser Contribution "Something went wrong " on downloaded tracks

PlanPremiumCountryUkDeviceHuawei y7Operating System Android My Question or Issue So I am about ready to delete Spotify and cancel my subscription. I have had no dramas up till the last week in which I have found that when trying to listen offline I v...

Visitor

  Plan Premium Country Uk Device Huawei y7 Operating System   Android   My Question or Issue   So I am about ready to delete Spotify and cancel my subscription. ...

Lauraundmax

Visitor

1369 Views

2 replies

0 likes

  • 1369 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Android app liked playlists is broken

PlanPremiumCountryUSADeviceSamsung Galaxy S8+ (International Version Factory Unlocked)Operating SystemAndroid 9Spotify Android App Version8.5.65.852My Question or IssueRecently, I can no longer add music to my Liked Songs playlist. I get the "You hav...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S8+ (International Version Factory Unlocked) Operating System Android 9 Spotify Android App Version 8.5.65.852 My Question or Issue Recently,...

Mario

Spotify Legend

1841 Views

3 replies

0 likes

Android
android auto
liked songs
  • 1841 Views
  • 3 replies
  • 0 likes

Radio based on my playlist

PlanPremiumCountryPolandDeviceSamsung Galaxy Note8Operating SystemAndroid Pie My Question or IssueDear Spotify users,I like to use radio based on my playlists function. However I don't know what is the limit of tracks in playlist that algorithm can r...

Casual Listener

Plan Premium Country Poland Device Samsung Galaxy Note8 Operating System Android Pie   My Question or Issue Dear Spotify users, I like to use radio based on my playlists function. How...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

Change Quality of Existing Downloads - No Longer Need to Re-Download???

Hi. Can anyone confirm the current process to increase the Music Quality of the downloads that are ALREADY ON THE PHONE?? I just increased the Music Quality of Download to "Very high" (highest one), and a pop-up said "Improve quality of existing down...

Music Fan

Hi. Can anyone confirm the current process to increase the Music Quality of the downloads that are ALREADY ON THE PHONE??    I just increased the Music Quality of Download to "Very high" ...

1945 Views

0 replies

1 likes

  • 1945 Views
  • 0 replies
  • 1 likes

Superuser Contribution Artist tab on mobile

DeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueAs a note, I download all the songs and albums I want to listen to so I can shuffle my songs library and listen to the songs I wanna hear. Recently my layout changed for my spotif...

Casual Listener

Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue As a note, I download all the songs and albums I want to listen to so I can shuffle my songs library and listen...

Xenia

Spotify Legend

3908 Views

8 replies

6 likes

  • 3908 Views
  • 8 replies
  • 6 likes

Solved!! Autoplay stopped working on my Android

PlanPremiumCountryUSADeviceSamsung S10aOperating System My Question or IssueAutoplay - one of my absolute favorite features - was working on my Android a week ago and now is not. I never even knew there was an option for Autoplay but when looking to ...

Newbie

Plan Premium Country USA Device Samsung S10a Operating System   My Question or Issue Autoplay - one of my absolute favorite features - was working on my Android a week ago and now ...

Emilia_8

Community Legend

801 Views

1 replies

0 likes

  • 801 Views
  • 1 replies
  • 0 likes

I don't like this song button gone

PlanPremium FamilyCountrySlovakiaDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueWhy was the "I don't like this song" button removed from discover weekly playlist and instead it has been replaced with "-" button which is just h...

Visitor

Plan Premium Family Country Slovakia Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue Why was the "I don't like this song" button removed from discover week...

ambvar

Casual Listener

591 Views

1 replies

2 likes

  • 591 Views
  • 1 replies
  • 2 likes

Autoplay android tablet

PlanPremiumCountryTurkeyDeviceSamsung tab s6 liteOperating SystemAndroid 10 My Question or IssueAutoplay doesnt Work on my tablet and my Phone. My Phone is Samsung s8 plus.I search a music than i play but when it finished spotify stops playing

Newbie

  Plan Premium Country Turkey Device Samsung tab s6 lite Operating System Android 10   My Question or Issue Autoplay doesnt Work on my tablet and my Phone. My Phone is Samsung s8...

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Android] when searching for songs, text doesn't appear

PlanPremium CountryUnited States DeviceSamsung Galaxy S10+ Operating SystemAndroid 10 My Question or IssueSong search is buggy. Using the keyboard I can type but on occasion, text will not appear in the search box and results won't refresh. Despite t...

Casual Listener

Plan Premium   Country United States   Device Samsung Galaxy S10+   Operating System Android 10   My Question or Issue Song search is buggy. Using the keyboard I can ...

kkdoom

Casual Listener

1220 Views

3 replies

1 likes

  • 1220 Views
  • 3 replies
  • 1 likes

Android app

PlanPremiumCountryUSDeviceSamsung S10+ My Question or IssueThe app that I have has changed from about two updates ago and it is horrible. On the home page when I want to jump back in to my saved artist playlist it takes me directly to the full artist...

Newbie

Plan Premium Country US Device Samsung S10+   My Question or Issue The app that I have has changed from about two updates ago and it is horrible. On the home page when I want to jump bac...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

Can't play this right now - multiple devices

Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the connections, resetting the Internet, but it's driving me crazy t...

Visitor

Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the connections, ...

551 Views

0 replies

1 likes

Connectivity
devices
Streaming Issue
  • 551 Views
  • 0 replies
  • 1 likes

Superuser Contribution Has the Android 9 defaulting back to internal storage problem been fixed yet? Thanks

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryUSDevice LG Phoenix plus/k30Operating Systems 9My Question or IssueCancelled my subscription cause I kept los...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country US Device LG Phoenix plus/k30 Operating Sy...

Mario

Spotify Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify is not working in Vivo Iqoo 3 - 1927 INDIA

Hi,I've moved my spotify account to Vivo Iqoo 3 - 1927 phone INDIA. Spotify is not working at all in this phone. While clicking on the spotify app icon, it just shows the black screen and crashes. I have re-installed the app, restarted the phone, cle...

Casual Listener

Hi, I've moved my spotify account to Vivo Iqoo 3 - 1927 phone INDIA. Spotify is not working at all in this phone. While clicking on the spotify app icon, it just shows the black screen and crashes. ...

Mario

Spotify Legend

1359 Views

3 replies

0 likes

  • 1359 Views
  • 3 replies
  • 0 likes

Spotify stops playing offline after 10 minutes

PlanPremiumCountryusaDeviceSamsung Galaxy 8Operating SystemAndroid version 9 My Question or IssueHi, I have this issue for several months and tried everything suggested here with no luck. Spotify offline sometimes stops after 10 minutes. I have reins...

Visitor

Plan Premium Country usa Device Samsung Galaxy 8 Operating System Android version 9   My Question or Issue Hi, I have this issue for several months and tried everything suggested here ...

locationunknown

Casual Listener

2957 Views

5 replies

3 likes

  • 2957 Views
  • 5 replies
  • 3 likes

Unable to skip ads from lock screen, headphones, or smart watch

PlanFreeCountryAustraliaDeviceSamsung Galaxy Note 9Operating SystemOreo, Build FXXS2 My Question or IssueI used to be able to skip ads fine using the lock screen, my headphone buttons or my Galaxy Watch, but for a couple of months now, the only way t...

Casual Listener

Plan Free Country Australia Device Samsung Galaxy Note 9 Operating System Oreo, Build FXXS2   My Question or Issue I used to be able to skip ads fine using the lock screen, my headphon...

o9ty7nnfn-_br

Casual Listener

3616 Views

4 replies

3 likes

Skip ads
  • 3616 Views
  • 4 replies
  • 3 likes

shuffle playlist doesnt work after have choosen a single song

PlanPremiumCountryItalyDeviceHuawei P30 liteOperating SystemAndroid My Question or Issueafter i have chosen a song on the search bar, the shuffle playlist based on the song doesnt play anymore. i had uninstalled the app several times but the problem ...

Newbie

Plan Premium Country Italy Device Huawei P30 lite Operating System Android   My Question or Issue after i have chosen a song on the search bar, the shuffle playlist based on the song d...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Radio missing in Android app ?

PlanFreeCountryIndiaDeviceOnePlus 8 seriesOperating SystemAndroid 10 My Question or IssueThe Spotify help page mentions a radio feature is available but I don't see it anywhere in my Spotify app ? I wanted to switch from Google Play Music to Spotify ...

Regular

Plan Free Country India Device OnePlus 8 series Operating System Android 10   My Question or Issue The Spotify help page mentions a radio feature is available but I don't see it anywhe...

LUC1FER

Regular

2122 Views

2 replies

0 likes

Feature
  • 2122 Views
  • 2 replies
  • 0 likes

Superuser Contribution No se oye

hola, soy de México y tengo una cuenta premium.Hoy actualicé la aplicación en mi autoestereo con Android 9 y dejaron de escucharse las canciones, se reproducen pero no se escuchan.Nunca me había pasado eso y sólo me sucede ahora en el autoestereo.Ayu...

Visitor

hola, soy de México y tengo una cuenta premium. Hoy actualicé la aplicación en mi autoestereo con Android 9 y dejaron de escucharse las canciones, se reproducen pero no se escuchan. Nunca me había ...

Elena

Moderator

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes