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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 847004 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 847004 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16158 Views
  • 3 replies
  • 0 likes
  • 16158 Views
  • 3 replies
  • 0 likes

Podcasts Resuming in the Wrong Place

PlanPremiumCountryUnited States of America DeviceSamsung Galaxy S7Operating SystemAndroid version 8.0.0 My Question or IssueHey y'all, I listen to tons of podcasts, and lately I notice that they no longer begin where I left off, it's almost like they...

  • Newbie
  • Plan Premium Country United States of America  Device Samsung Galaxy S7 Operating System Android version 8.0.0   My Question or Issue Hey y'all,        I lis...
  • 121 Views
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  • 121 Views
  • 0 replies
  • 0 likes

Songs stop all of a sudden

PlanFamily PlanCountryUnited StatesDevice(Galaxy s10Operating SystemAndroid Oreo My Question or IssueWhen I am playing songs, both wirelessly via bluetooth or in my car via AUX cable, songs will suddenly stop playing. If I tap my screen on my phone o...

  • Newbie
  • Plan Family Plan Country United States Device (Galaxy s10 Operating System Android Oreo   My Question or Issue When I am playing songs, both wirelessly via bluetooth or in my car ...
  • 126 Views
  • 0 replies
  • 0 likes
  • 126 Views
  • 0 replies
  • 0 likes

Not all Podcast Episodes are Being Shown

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid Oreo My Question or IssueMy list of episodes has hidden two of the last three episodes released for my favorite podcast. I only found out today after going to the 'Shows' tab and drilling down...

  • Newbie
  • Plan Premium Country USA Device Pixel 3 Operating System Android Oreo   My Question or Issue My list of episodes has hidden two of the last three episodes released for my favorite podc...
  • 127 Views
  • 0 replies
  • 0 likes
  • 127 Views
  • 0 replies
  • 0 likes

What happens to Daily Drive downloaded songs when they are removed from the playlist?

PlanFree/PremiumCountry Device(Pixel 2)Operating System(Android.) My Question or IssueWhen I set my daily drive playlist to download, it automatically downloads songs as they get added to the playlist, but what happens to the songs that get removed f...

  • Newbie
  • Plan Free/Premium Country   Device (Pixel 2) Operating System (Android.)   My Question or Issue When I set my daily drive playlist to download, it automatically downloads songs as...
  • 182 Views
  • 0 replies
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  • 182 Views
  • 0 replies
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Artist view. Why ruin it? Customers like alphabetical libraries. Tidal is now an option.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • mkvs
  • Casual Listener
  • 313 Views
  • 1 replies
  • 4 likes
  • Bring back alphabetical artist view. Easier to search library!
  • 313 Views
  • 1 replies
  • 4 likes

Track Information On Car Display Is Out Of Sync

HiI'm streaming music from the spotify app on my android phone via bluetooth to my VW car. The sound is streaming just fine and i can change between tracks on the stearing buttons etc. The track information is shown on the screen in the car.But the p...

  • Casual Listener
  • Hi I'm streaming music from the spotify app on my android phone via bluetooth to my VW car. The sound is streaming just fine and i can change between tracks on the stearing buttons etc. The track in...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Can't View Downloaded Artists

PlanPremiumCountry: UK DeviceiPhone 7Operating SystemiOS 12.3.1 My Question or IssueAm I losing my head or has the Spotify app decided I can't view artists I've downloaded in my library anymore? Instead, I can only view artist I've 'liked.' If its tr...

  • Newbie
  • Plan Premium Country: UK   Device iPhone 7 Operating System iOS 12.3.1   My Question or Issue Am I losing my head or has the Spotify app decided I can't view artists I've download...
  • 240 Views
  • 0 replies
  • 2 likes
  • 240 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution App crashing when I attempt to play a few select songs

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S8Operating SystemAndroid 9 (Pie) My Question or IssueWhen I go to play a select few songs on the app on my phone, the app completely crashes. Every time this happens, I've had to go into my settings an...

  • Casual Listener
  • Plan Premium Country Australia Device Samsung Galaxy S8 Operating System Android 9 (Pie)   My Question or Issue When I go to play a select few songs on the app on my phone, the app com...
  • Peter
  • Spotify Legend
  • 2143 Views
  • 3 replies
  • 1 likes
  • 2143 Views
  • 3 replies
  • 1 likes

Bluetooth, wrong metadata/metadata

PlanPremiumCountryTurkeyDevice(Huawei P20 Pro)Operating System(Android 9) My Question or IssueHello, I am facing an issue and I beleive I am not the only one. When playing a song in my car (2016 Vw Jetta), the track informations are not updated corre...

  • Casual Listener
  • Plan Premium Country Turkey Device (Huawei P20 Pro) Operating System (Android 9)   My Question or Issue Hello,   I am facing an issue and I beleive I am not the only one. &nbsp...
  • 551 Views
  • 0 replies
  • 1 likes
  • 551 Views
  • 0 replies
  • 1 likes

New App Artists Page

PlanPremiumCountry DevicePixel 2XLOperating SystemAndroid latest My Question or IssueBefore the update I only ever saved albums that I liked to my library - pretty much never used the follow function. The artists for those albums would show up in my ...

  • Casual Listener
  •   Plan Premium Country   Device Pixel 2XL Operating System Android latest   My Question or Issue Before the update I only ever saved albums that I liked to my library - pret...
  • 213 Views
  • 0 replies
  • 2 likes
  • 213 Views
  • 0 replies
  • 2 likes

Daily mixes appears on Android app but the content is missing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • user-removed
  • Not applicable
  • 368 Views
  • 2 replies
  • 0 likes
  • Android
    Daily Mix
  • 368 Views
  • 2 replies
  • 0 likes

playing an album in the right running order

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueplaying an album in the right running order

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue playing...
  • 123 Views
  • 0 replies
  • 0 likes
  • 123 Views
  • 0 replies
  • 0 likes

Superuser Contribution Full albums mixed up

PlanPremiumCountryUk DeviceSamsung Galaxy S8 PlusOperating SystemAndroid My Question or Issue Ever since the most recent update, full albums that I've saved to my liked songs are all mixed up and not in the right order, also when I click save entire ...

  • Casual Listener
  • Plan Premium Country Uk   Device Samsung Galaxy S8 Plus Operating System Android   My Question or Issue   Ever since the most recent update, full albums that I've saved to ...
  • Gavinsbeard
  • Casual Listener
  • 791 Views
  • 3 replies
  • 0 likes
  • 791 Views
  • 3 replies
  • 0 likes

Same background color problem

cihazMeizu 16. İşletim sistemi Android 8.1 Sorum veya Sorunum Geri, duraklama ve sonraki butonunu göremiyorum Yeraltı rengiyle aynı siyah renk için.

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  • Newbie
  •         cihaz Meizu 16.   İşletim sistemi  Android 8.1   Sorum veya Sorunum  Geri, duraklama ve sonraki butonunu göremiyorum Yeraltı rengiyle aynı s...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Connecting to spotify.... in Android Notification

All of a sudden Waze will not connect. Once a day or so a blue bar will say "In the car?" but it won't allow me to do anything. The toggle for the navigation is on. I have restarted the phone and cleared the cache. PlanPremiumCountryUnited States Dev...

  • Newbie
  • All of a sudden Waze will not connect. Once a day or so a blue bar will say "In the car?" but it won't allow me to do anything. The toggle for the navigation is on. I have restarted the phone and cle...
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Download all music at once

PlanPremiumCountryBrazilDeviceASUS Zenfone MaxShotOperating SystemAndroid My Question or IssueThe interface of spotify don´t show anymore the option to see all my music on the library. Now shows just Playlist, Artist and Album. The worst part is to h...

  • Newbie
  • Plan Premium Country Brazil Device ASUS Zenfone MaxShot Operating System Android   My Question or Issue The interface of spotify don´t show anymore the option to see all my music on th...
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

How does DailyMix work?

PlanPremiumCountryTWDeviceSamsung S8+Operating SystemAndroid 9 My Question or IssueI had 3 DailyMix playlists before I became Premium.But after one day, I only left 1 DailyMix playlist when I'm Premium. And now, I can't find out any DailyMix playlist...

  • Casual Listener
  • Plan Premium Country TW Device Samsung S8+ Operating System Android 9   My Question or Issue I had 3 DailyMix playlists before I became Premium. But after one day, I only left 1 Daily...
  • DanifC
  • Composer
  • 526 Views
  • 5 replies
  • 0 likes
  • 526 Views
  • 5 replies
  • 0 likes

How to rollback updated library?

PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy A5 My Question or IssueHow do I rollback the Spotify app to the version before the last library update? This new system is terrible. I want the old system back: sort by artists, alphabetically, t...

  • Casual Listener
  • Plan P remium Country The Netherlands  Device Samsung Galaxy A5   My Question or Issue How do I rollback the Spotify app to the version before the last library update? This new s...
  • 221 Views
  • 0 replies
  • 2 likes
  • 221 Views
  • 0 replies
  • 2 likes

Unresponsive loading daily mix, 'null' in title bar.

PlanPremiumCountryNetherlandsDeviceAlldocube Young X5Operating SystemAndroid 7.0 NougatSpotify Version8.5.11.762 (but all the versions before had the same issue. ) Unresponsive loading daily mix. The green thingy keeps rotating and it shows 'null' in...

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  • Newbie
  • Plan Premium Country Netherlands Device Alldocube Young X5 Operating System Android 7.0 Nougat Spotify Version 8.5.11.762  (but all the versions before had the same issue. )   Un...
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes