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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857465 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857465 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21603 Views
  • 3 replies
  • 0 likes
  • 21603 Views
  • 3 replies
  • 0 likes

Sorting by artist not working / saving

PlanPremium CountryIndonesia DeviceRedmi Note 5 Pro Operating SystemAndroid Pie (9) My Question or IssueHello spotify forum, I'm a long time spotify subscriber. But recently (2-3 months ago) the app on mobile is really annoyed. As the title said, sor...

  • Newbie
  • Plan Premium   Country Indonesia   Device Redmi Note 5 Pro   Operating System Android Pie (9)   My Question or Issue Hello spotify forum,   I'm a long time spo...
  • 261 Views
  • 0 replies
  • 0 likes
  • 261 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music stopps 10 seconds +/- after I close my phone cass

Hello, I have an Samsung galaxy s10 + and I have the problem that the music on spotify stopps 10 seconds +/- after I close my Phone case even when I've downloaded all the songs from a playlist. Can someone help me?

  • Visitor
  • Hello, I have an Samsung galaxy s10 + and I have the problem that the music on spotify stopps 10 seconds +/- after I close my Phone case even when I've downloaded all the songs from a playlist. Can s...
  • Katerina
  • Spotify Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

repeat/back doesn't work over bluetooth devices

When I try and use this app when I am on Bluetooth every once in a while I won't allow me to go back one song or repeat a song it'll just act like I did nothing so far I have used it the to Bluetooth devices my car and headsets that I'm using the gal...

  • Casual Listener
  • When I try and use this app when I am on Bluetooth every once in a while I won't allow me to go back one song or repeat a song it'll just act like I did nothing so far I have used it the to Bluetooth...
  • vlvfallenking
  • Casual Listener
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duplicated Songs When Random Play On Artist

PlanPremiumCountryBrazilDeviceXiaomi Mi A2Operating SystemAndroid 9 (Android One) My Question or IssueHi, I was trying to hear a band that my friend told me it was very nice. I searched for the band's name and entered they profile, then I clicked in ...

  • Casual Listener
  • Plan Premium Country Brazil Device Xiaomi Mi A2 Operating System Android 9 (Android One)   My Question or Issue Hi,   I was trying to hear a band that my friend told me it was v...
  • Peter
  • Spotify Legend
  • 289 Views
  • 6 replies
  • 0 likes
  • 289 Views
  • 6 replies
  • 0 likes

Superuser Contribution Song Repeats for Artist with Small Number of Songs on Huawei P20

PlanPremium CountryIreland DeviceHuawei P20 Operating SystemOS 9 Kirin 970 IssueI have noticed that for artists with a small number of songs, when pressing “shuffle” that the same song repeats. This is occurring on the Huawei P20 device, not sure if ...

  • Casual Listener
  • Plan Premium   Country Ireland   Device Huawei P20   Operating System OS 9 Kirin 970   Issue I have noticed that for artists with a small number of songs, when pressi...
  • Peter
  • Spotify Legend
  • 344 Views
  • 4 replies
  • 0 likes
  • 344 Views
  • 4 replies
  • 0 likes

Superuser Contribution Adding many songs to queue at once

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S8Operating SystemAndriod Pie My Question or IssueWhy cant i add multiple songs to queue in one go by holding down on a song anymore? What is spotify doing? Recently removed widget and now this? You are...

  • Regular
  • Plan Premium Country Australia Device Samsung Galaxy S8 Operating System Andriod Pie   My Question or Issue Why cant i add multiple songs to queue in one go by holding down on a song a...
  • DanielP174
  • Regular
  • 829 Views
  • 2 replies
  • 0 likes
  • 829 Views
  • 2 replies
  • 0 likes

Can't see connected Taotronics headphones in connected devices section

PlanPremiumCountryBulgariaDeviceSamsung Galaxy Note 8Operating SystemAndroid My Question or IssueWhen I connect the headphones to my phone and play music everyting is fine, exept that I can't see the connected pair of Taotronics headphones in the con...

  • Casual Listener
  • Plan Premium Country Bulgaria Device Samsung Galaxy Note 8 Operating System Android   My Question or Issue When I connect the headphones to my phone and play music everyting is fine, e...
  • 295 Views
  • 0 replies
  • 0 likes
  • Bluetooth headphones
    Connected Device
  • 295 Views
  • 0 replies
  • 0 likes

Superuser Contribution Liking a song from the radio not working on Android Auto

PlanPremiumCountry DeviceSamsung S10 - Android AutoOperating SystemLatest version of Android that the S10 supports. My Question or IssueAs of a few weeks ago none of the songs I give a thumbs up in Android Auto actually go into my "Like from Radio" p...

  • Casual Listener
  • Plan Premium Country   Device Samsung S10 - Android Auto Operating System Latest version of Android that the S10 supports.   My Question or Issue As of a few weeks ago none of the...
  • cyprusg
  • Casual Listener
  • 287 Views
  • 2 replies
  • 0 likes
  • 287 Views
  • 2 replies
  • 0 likes

Playlist changes order randomly

PlanPremiumCountryCzech RepublicDeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueI love have playlists with music, I always sort song by artist, that means that the songs are sorted by the artist and if it is the same artist it i...

  • Visitor
  •   Plan Premium Country Czech Republic Device Samsung Galaxy A50 Operating System Android 9   My Question or Issue I love have playlists with music, I always sort song by artist, ...
  • Jᴀᴄᴋ
  • Roadie
  • 888 Views
  • 1 replies
  • 0 likes
  • 888 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Showing only downloaded music (Artists)

In the APP we have the possibility when entering the Library to do filtering on Playlist, Artist and Album.For the Playlist and Album we can filter on DOWNLOADED, but on the Artist i find only Filter to be a sort on Artist or added lately.Does anyone...

  • Visitor
  • In the APP we have the possibility when entering the Library to do filtering on Playlist, Artist and Album. For the Playlist and Album we can filter on DOWNLOADED, but on the Artist i find only Filt...
  • Peter
  • Spotify Legend
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Beware of Spotify New Strategy to get your money

Hi everyone.I thought I might just put this out there for others benefits. So I recently cancelled my subscription to Spotify when they removed the widget and was planning on moving to another platform. I'm aware that the widget has been reinstated, ...

  • Visitor
  • Hi everyone. I thought I might just put this out there for others benefits.   So I recently cancelled my subscription to Spotify when they removed the widget and was planning on moving to ano...
  • Peter
  • Spotify Legend
  • 234 Views
  • 1 replies
  • 1 likes
  • 234 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Connected Devices won't connect

PlanPremiumCountryUKDeviceLG V30, laptopOperating SystemAndroid Oreo, Windows 10 My Question or IssueI can't connect to any of the listed 'Spotify Connect' devices. These include a PS4, Heos speakes and an Amazon Echo. I reinstalled Spotify yesterday...

  • Casual Listener
  • Plan Premium Country UK Device LG V30, laptop Operating System Android Oreo, Windows 10   My Question or Issue I can't connect to any of the listed 'Spotify Connect' devices. Thes...
  • waylandsmithy
  • Casual Listener
  • 824 Views
  • 2 replies
  • 0 likes
  • 824 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant end shuffle?

PlanPremiumCountryFinlandDeviceSamsung Galaxy A40Operating SystemAndroid 9 My Question or IssueI used shuffle in one of playlists that Spotify offered me. Now every playlist uses shuffle. I have pushed the suffle-button again and again. But shuffle j...

  • Visitor
  • Plan Premium Country Finland Device Samsung Galaxy A40 Operating System Android 9   My Question or Issue I used shuffle in one of playlists that Spotify offered me. Now every playlist ...
  • Peter
  • Spotify Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline feature issue

So I bought the premium version a couple days ago, since then all my downloaded songs have been getting deleted, and I have to download them again and again.I'm a student and I rarely spend on apps and to get this kind of service is unacceptable.Plan...

  • Regular
  • So I bought the premium version a couple days ago, since then all my downloaded songs have been getting deleted, and I have to download them again and again. I'm a student and I rarely spend on apps...
  • SiDMerceR
  • Regular
  • 391 Views
  • 7 replies
  • 0 likes
  • 391 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify plays songs not on the album

Whenever I play an album the shuffle play will play songs that aren't even on the album. I get that Spotify adds a few songs to the album shuffle but it will play a multitude of songs not shown. This is very annoying. What is causing this?

  • Casual Listener
  • Whenever I play an album the shuffle play will play songs that aren't even on the album. I get that Spotify adds a few songs to the album shuffle but it will play a multitude of songs not shown. This...
  • Emilia_8
  • Community Legend
  • 5727 Views
  • 4 replies
  • 0 likes
  • 5727 Views
  • 4 replies
  • 0 likes

Superuser Contribution Equalizer

The equalizer is not showing up can someone tell how to get it and I have premium

  • Newbie
  • The equalizer is not showing up can someone tell how to get it and I have premium 
  • Guido
  • Spotify Legend
  • 397 Views
  • 2 replies
  • 0 likes
  • 397 Views
  • 2 replies
  • 0 likes

Superuser Contribution SD card issue

People use spotify lite on their trash phone's, where there is low storage or low ram. I have a such kind of phone.To overcome that storage problem,I have SD Card installed in the phone.But unfortunately,I can't save my downloads to SD card.I saw tha...

  • Visitor
  • People use spotify lite on their trash phone's, where there is low storage or low ram. I have a such kind of phone.To overcome that storage problem,I have SD Card installed in the phone.But unfortu...
  • Guido
  • Spotify Legend
  • 297 Views
  • 1 replies
  • 0 likes
  • Mobile
    Other
  • 297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Consuming mobile data when automatically playing next track?

PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid Pie My Question or IssueI have Download Over Cellular turned off. Sometimes Spotify will randomly start playing a track and use mobile data to download it. What part of not downloading over ce...

  • Casual Listener
  • Plan Premium Country USA Device Moto G6 Operating System Android Pie   My Question or Issue I have Download Over Cellular turned off. Sometimes Spotify will randomly start playing a tr...
  • HotHamWater
  • Casual Listener
  • 687 Views
  • 3 replies
  • 0 likes
  • 687 Views
  • 3 replies
  • 0 likes

Solved!! Spotify starts by itself

HiMy spotify starts by itself, playing a random playlist I've never listened to and music I hate. Even when I start listening to my own play lists, half way through the first song it changes to that other random playlist on it's own.I have done what ...

  • Casual Listener
  • Hi My spotify starts by itself, playing a random playlist I've never listened to and music I hate. Even when I start listening to my own play lists, half way through the first song it changes to tha...
  • Loinsy
  • Newbie
  • 38580 Views
  • 4 replies
  • 0 likes
  • 38580 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Widget

This isn't so much a request for help as much as a statement. I just updated my app and noticed my widget was gone. After googling the "issue" I found that Spotify has retired it. I will be cancelling my subscription until Spotify sees it fit to brin...

  • Casual Listener
  • This isn't so much a request for help as much as a statement.   I just updated my app and noticed my widget was gone. After googling the "issue" I found that Spotify has retired it. I will be ...
  • MoseDangerous
  • Casual Listener
  • 331 Views
  • 3 replies
  • 3 likes
  • 331 Views
  • 3 replies
  • 3 likes