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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118665 Views

27 replies

4 likes

  • 118665 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239279 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239279 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600128 Views

79 replies

3 likes

  • 600128 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492681 Views

581 replies

42 likes

Account
Free
  • 492681 Views
  • 581 replies
  • 42 likes

Missing Downloads

PlanPremiumCountryGermanyDeviceMate 10 proOperating SystemAndroid 10 My Question or Issue All my downloads are gone. I just listened to music and the next track began but didn't startet. Now Spotify wants to download every again (around 18. Gb) I was...

Visitor

Plan Premium Country Germany Device Mate 10 pro Operating System Android 10   My Question or Issue   All my downloads are gone.  I just listened to music and the next track...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Can't Download Spotify App?!

First of all, I can't find the Spotify app on my Xaomi Smartphone (all new and fully updated version) at Google Play. When I try to download it via Chrome browser it says that the app isn't available in my country/area or it says that this unit isn't...

Casual Listener

First of all, I can't find the Spotify app on my Xaomi Smartphone (all new and fully updated version) at Google Play. When I try to download it via Chrome browser it says that the app isn't avai...

eliseakerblom

Casual Listener

917 Views

2 replies

0 likes

  • 917 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family Mix? My kids can't join?

PlanPremiumCountryUnited StatesDeviceGalaxy S9Operating SystemAndroid 10 My Question or IssueI have 5 people on my family premium plan, but only 2 show up on the family mix. When my teenagers go into the family mix, there's no option to join, even wh...

Newbie

  Plan Premium Country United States Device Galaxy S9 Operating System Android 10   My Question or Issue I have 5 people on my family premium plan, but only 2 show up on the fami...

Elena

Moderator

625 Views

1 replies

0 likes

family-mix
  • 625 Views
  • 1 replies
  • 0 likes

Idea: Social Media DJ

PlanFree/PremiumCountry DevicePixel 3Operating System(iOS 10, Android Oreo, Windows 10,etc.) Idea: Social Media DJ To be able to have a stream party on a social media source for all those that join the stream. Like an online party. It will also allow...

Visitor

Plan Free/Premium Country   Device Pixel 3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Idea: Social Media DJ To be able to have a stream party on a social media...

SoundShots

Composer

873 Views

1 replies

0 likes

Social Media DJ - Streaming Party
  • 873 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify App Resetting Every Night

PlanPremiumCountryIndia Device(Samsung Galaxy A50)Operating System(Android Pie) My Question or IssueSo I have recently started facing this problem after getting the premium subscription is that after downloading any songs the app automatically resets...

Regular

  Plan Premium Country India   Device (Samsung Galaxy A50) Operating System (Android Pie)   My Question or Issue So I have recently started facing this problem after gettin...

Catalyst69

Regular

4318 Views

8 replies

0 likes

Android
app issue
problem
Resetting
  • 4318 Views
  • 8 replies
  • 0 likes

Why have you still not implemented BASIC functionality to play music stored on our phones?

I have music on my phone downloaded via bandcamp. I'm not trying to use multiple streaming apps at the same time and I am TRYING to use your service over bandcamp's and you're not letting me. There have been requests for this incredibly BASIC functio...

Casual Listener

I have music on my phone downloaded via bandcamp.  I'm not trying to use multiple streaming apps at the same time and I am TRYING to use your service over bandcamp's and you're not letting me.&n...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Some of my music keeps unsaving

So this is about the third or fourth time this has happened this week. I normally don't have my data on, so I normally just play through my saved music if I'm not home. Well the music keeps unsaving itself and I can't figure out why. I have an andrio...

Newbie

So this is about the third or fourth time this has happened this week. I normally don't have my data on, so I normally just play through my saved music if I'm not home. Well the music keeps unsaving ...

lunasleepwalks

Casual Listener

1604 Views

3 replies

2 likes

  • 1604 Views
  • 3 replies
  • 2 likes

Downloaded songs take space of 10GB

I am curious as to why this happened to me. I went to my settings on my phone, then storage - app data and under Spotify, it says that my downloaded songs take 10GB worth of space. I have deleted some playlists, ticked off the download option on all ...

Visitor

I am curious as to why this happened to me. I went to my settings on my phone, then storage - app data and under Spotify, it says that my downloaded songs take 10GB worth of space. I have deleted som...

dinomight

Spotify Star

6948 Views

1 replies

0 likes

downloaded songs
space
  • 6948 Views
  • 1 replies
  • 0 likes

My Local Files get grayed out after a few days. How do I stop this from happening??

I've seen this topic brought up before, but quite frankly it's infuriating that it keeps happening. My local music gets grayed out after time passes. The only way to fix this issue is to reinstall Spotify and redownload everything from my PC. I get t...

Regular

  I've seen this topic brought up before, but quite frankly it's infuriating that it keeps happening.   My local music gets grayed out after time passes.  The only way to fix this i...

493 Views

0 replies

1 likes

  • 493 Views
  • 0 replies
  • 1 likes

Songs keep skipping

PlanPremium CountryGermany Device(Redmi Note 9)Operating SystemMIUI Global 11.0.5 My Question or IssueToday I got my new Redmi Note 9. When I open Spotify and want to play a song it keeps skipping to the next song without playing one.

Casual Listener

Plan Premium   Country Germany   Device (Redmi Note 9) Operating System MIUI Global 11.0.5   My Question or Issue Today I got my new Redmi Note 9. When I open Spotify and w...

HeYol

Casual Listener

615 Views

1 replies

0 likes

Android
  • 615 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay

When using spotify on my android phone autoplay won't work. It doesnt matter if it's a playlist, album or just one song I have selected it doesn't then go to similar songs. It either repeats the album or just stops playing. I have reinstalled the app...

Visitor

When using spotify on my android phone autoplay won't work. It doesnt matter if it's a playlist, album or just one song I have selected it doesn't then go to similar songs. It either repeats the albu...

Xenia

Spotify Legend

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

The app with the latest updates has slowed down

PlanFreeCountryItalyDeviceSamsung J5Operating SystemAndroid 9 My Question or IssueI noticed that the app has slowed down a lot with the latest updates, not so much the use in app but when you go to get it from the recent apps it takes a while to load...

Regular

Plan Free Country Italy Device Samsung J5 Operating System Android 9   My Question or Issue I noticed that the app has slowed down a lot with the latest updates, not so much the use in...

383 Views

0 replies

1 likes

  • 383 Views
  • 0 replies
  • 1 likes

Stop automatically playing on BT speakers

I searched for answers but only found people wanting their app to automatically play, but I want mine to stop. Whenever I'm near a recognized Bluetooth device my app resumes playing a podcast (and if there aren't any new downloads it picks a random o...

Casual Listener

I searched for answers but only found people wanting their app to automatically play, but I want mine to stop.  Whenever I'm near a recognized Bluetooth device my app resumes playing a podcast (...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

Superuser Contribution issues with S10 while on 4G (no playback, search etc)

PlanFreeCountryGreeceDeviceSamsung Galaxy S10eOperating SystemAndroid Pie My Question or IssueI just started using spotify the last few days to check if its worth the premium. While i am on 4G songs very often dont play, and i have no results in sear...

Regular

  Plan Free Country Greece Device Samsung Galaxy S10e Operating System Android Pie   My Question or Issue I just started using spotify the last few days to check if its worth the...

vamarul

Regular

4468 Views

14 replies

1 likes

  • 4468 Views
  • 14 replies
  • 1 likes

spotify over rides my car audio

after i listen to anything on spotify, mostly podcasts. i hit pause and then close the app on my android phone. For some time, at least that day and often the next day, when i have my bluetooth as my source, it automatically starts replaying spotify....

Visitor

after i listen to anything on spotify, mostly podcasts. i hit pause and then close the app on my android phone. For some time, at least that day and often the next day, when i have my bluetooth as my...

580 Views

0 replies

0 likes

  • 580 Views
  • 0 replies
  • 0 likes

Spotify crashes and doesnt open anymore

PlanPremiumCountryBrasilDeviceXiaomi mi9TProOperating SystemMiui12 (but it was happening with miui11 too) For like a month now, spotify always crashes and doesnt open anymore after two uses (I open the app two times). To fix it, I have to erase all d...

Visitor

Plan Premium Country Brasil Device Xiaomi mi9TPro Operating System Miui12 (but it was happening with miui11 too)   For like a month now, spotify always crashes and doesnt open anymore a...

user-removed

Not applicable

940 Views

1 replies

0 likes

crashing
  • 940 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not able to play next track

PlanPremiumCountryIndiaDevicehonor 8cOperating SystemAndroid(8.1) My Question or IssueI am not able to play next track in android after latest update. It is working file in Desktop. The queue list is empty even after I turned on autoplay.

Casual Listener

  Plan Premium Country India Device honor 8c Operating System Android(8.1)   My Question or Issue I am not able to play next track in android after latest update. It is working f...

a4abhi

Casual Listener

627 Views

2 replies

0 likes

  • 627 Views
  • 2 replies
  • 0 likes

Superuser Contribution Warteschlange wurde entfernt

Wieso habt ihr die Warteschlange entfernt? Das war das nützlichste Feature bei Spotify! Wie will man nun seine Lieder in der Warteschlange checken? Als ob das weglassen dieses Feature, die App besser macht. Eher schlechter.Bitte wieder einfügen! Plan...

Casual Listener

Wieso habt ihr die Warteschlange entfernt? Das war das nützlichste Feature bei Spotify! Wie will man nun seine Lieder in der Warteschlange checken? Als ob das weglassen dieses Feature, die App besser...

YREEFBOI

Newbie

1968 Views

2 replies

2 likes

lieder
queue
schlaufe
warteschlange
  • 1968 Views
  • 2 replies
  • 2 likes

Superuser Contribution Music randomly pauses on Android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Xenia

Spotify Legend

554 Views

1 replies

0 likes

Paused songs
  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is the Android app extremely slow, when signal is bad?

PlanPremiumCountryGermanyDeviceLG G8S ThinQOperating SystemAndroid-Version: 9Kernel-Version: 4.14.83Software-Version: V10r-EEA-XX My Question or IssueI discovered, that the Spotify Android app (v 8.5.62.904) is extremely slow when the signal (LTE, 3G...

Casual Listener

Plan Premium Country Germany Device LG G8S ThinQ Operating System Android-Version: 9 Kernel-Version: 4.14.83 Software-Version: V10r-EEA-XX   My Question or Issue I discovered, that t...

andyledandy

Casual Listener

1431 Views

4 replies

1 likes

  • 1431 Views
  • 4 replies
  • 1 likes