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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203359 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203359 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548449 Views

78 replies

3 likes

  • 548449 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456014 Views

571 replies

38 likes

Account
Free
  • 456014 Views
  • 571 replies
  • 38 likes

Superuser Contribution Issues login in offline mode

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid 8.8 Before Spotify upgraded I did not have an issue logging in w...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Samsung Galaxy S7 Operating System Andr...

Ivan

Spotify Legend

621 Views

1 replies

0 likes

Android
galaxy s7
Login
  • 621 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moving songs from "Next from" to "Queue" causes track text to freeze on screen

PlanPremiumCountryUKDeviceOnePlus 7T ProOperating SystemOxygen OS 10.0.9 My Question or IssueFor some reason when I shuffle a playlist and drag a song from the list into my "Queue", the song title and artist text of the song I'm dragging duplicates, ...

Casual Listener

Plan Premium Country UK Device OnePlus 7T Pro Operating System Oxygen OS 10.0.9   My Question or Issue For some reason when I shuffle a playlist and drag a song from the list into my ...

Mario

Spotify Legend

806 Views

4 replies

0 likes

  • 806 Views
  • 4 replies
  • 0 likes

Superuser Contribution Albums Won't Play

(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can no longer listen to my downloaded albums offline while using Spotify Premium. I have no issues with my playlists, only the albums. When I try to play an album, I get a message saying "...

Casual Listener

  (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can no longer listen to my downloaded albums offline while using Spotify Premium.  I have no issues with my ...

ghook9

Casual Listener

791 Views

2 replies

0 likes

  • 791 Views
  • 2 replies
  • 0 likes

Superuser Contribution I don't listen to "The Journal" or "The Daily" podcasts

PlanPremiumCountryUSADeviceSamsung Note 8, Windows PCOperating SystemAndroid, Windows My Question or IssueI honestly don't think I have ever listened to a minute of either of these shows but they are listed as my "Top Podcasts" and they are taking up...

Music Fan

Plan Premium Country USA Device Samsung Note 8, Windows PC Operating System Android, Windows   My Question or Issue I honestly don't think I have ever listened to a minute of either of...

FuriousStyles1

Music Fan

709 Views

2 replies

0 likes

  • 709 Views
  • 2 replies
  • 0 likes

Spotify keeps disconnecting after 30-50 seconds when casting via Google Chrome

PlanPremiumCountryNLDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify keeps disconnecting after 30-50 seconds when casting via Google Chrome. I've reinstalled Spotify after deleting all data first and that helps only once...

Visitor

  Plan Premium Country NL Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify keeps disconnecting after 30-50 seconds when casting via Google Chr...

pcope

Regular

1926 Views

5 replies

13 likes

  • 1926 Views
  • 5 replies
  • 13 likes

Superuser Contribution Android app crashes when I try to listen to podcasts

PlanFreeCountrySouth AfricaDeviceHuawei Mate 9Operating SystemAndroid 9 My Question or IssueApp crashes when I try to listen to podcasts. Regardless of downloaded or streaming episode, regardless of length, every podcast episode on every show crashes...

Casual Listener

Plan Free Country South Africa Device Huawei Mate 9 Operating System Android 9   My Question or Issue App crashes when I try to listen to podcasts.  Regardless of downloaded or s...

Marelise

Casual Listener

1071 Views

4 replies

0 likes

Spotify
  • 1071 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Mobile on Android crashes when playing local files

PlanPremiumCountryUSADeviceMoto E4Operating SystemAndroid 7.1.1 My Question or IssueSince Wednesday of last week I've been having problems with Spotify crashing when it attempts to play my local files. No updates are available for my phone or Spotify...

Casual Listener

Plan Premium Country USA Device Moto E4 Operating System Android 7.1.1   My Question or Issue Since Wednesday of last week I've been having problems with Spotify crashing when it attem...

z_d478y-509g8

Casual Listener

1334 Views

3 replies

2 likes

  • 1334 Views
  • 3 replies
  • 2 likes

Superuser Contribution Bring back artists playlists

I don’t know why the mobile app version of Spotify has removed the artist playlists with songs liked by that artist. Now instead of being able to listen to a specific set of songs that I’ve liked by an artist, I am brought to that artists page. I thi...

Visitor

I don’t know why the mobile app version of Spotify has removed the artist playlists with songs liked by that artist.  Now instead of being able to listen to a specific set of songs that I’ve lik...

Peter

Spotify Legend

445 Views

1 replies

0 likes

Mobile
  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Podcast] Search for episode from the podcasts I follow

Hi, guys! Do you know if somehow I can search for episode from the podcasts I follow? I have idea which keyword can work it out, but I've subscribed to a lot of podcasts and I can't find what I'm looking for. Thank you for the help!

Gig Goer

Hi, guys!   Do you know if somehow I can search for episode from the podcasts I follow? I have idea which keyword can work it out, but I've subscribed to a lot of podcasts and I can't find wha...

Elena

Moderator

1189 Views

1 replies

0 likes

Podcast Episides
Podcasts
  • 1189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums will not load

PlanPremiumCountryGermanyDeviceXiaomi MI9T ProOperating SystemMIUI 11.0.6 My Question or Issue I can search for Albums but if i click on an Album the Songs will not Load (in some cases they show up after 5-10 Minutes) Wifi and Mobile data behaves the...

Visitor

  Plan Premium Country Germany Device Xiaomi MI9T Pro Operating System MIUI 11.0.6   My Question or Issue   I can search for Albums but if i click on an Album the Songs wil...

Peter

Spotify Legend

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Link does not work for Android App

PlanPremiumCountryGermany DeviceSamsung Galaxy S10e Operating SystemAndroid 10 My Question or IssueFor example I try to open that linkhttps://open.spotify.com/track/3uHIMtXklRUZS4EtDTQkGu?si=JcTzvg0BSB6UygPqDz4oNQThe app opens, but neither does the t...

Roadie

Plan Premium Country Germany  Device Samsung Galaxy S10e  Operating System Android 10    My Question or Issue For example I try to open that link https://open.spotify.c...

Peter

Spotify Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Setting dont open , cant play music

PlanPremiumCountryGermanyDeviceMaze Alpha Smartphone (Android 7.0)Operating SystemAndroid 7.0 My Question or IssueI have trouble's playing music , I ve done all the steps you recommend (reinstall , loggout, ...) The issue: I can search for music i ha...

Regular

Plan Premium Country Germany Device Maze Alpha Smartphone (Android 7.0) Operating System Android 7.0   My Question or Issue I have trouble's playing music 😞 , I ve done all the steps ...

Johnnyiy

Regular

815 Views

4 replies

0 likes

  • 815 Views
  • 4 replies
  • 0 likes

Spotify Connect + Muso Naim = doesn't work

PlanPremiumCountryPolandDeviceSamsung Galaxy S7 My Question or IssueI am a user of Naim Muso 1st generation. It has a Spotify Connect.Unfortunately I cannot play any song using the App because it doesn't see the music system.Naim Muso is connected wi...

Casual Listener

  Plan Premium Country Poland Device Samsung Galaxy S7   My Question or Issue I am a user of Naim Muso 1st generation. It has a Spotify Connect. Unfortunately I cannot play any so...

user-removed

Not applicable

2006 Views

3 replies

3 likes

  • 2006 Views
  • 3 replies
  • 3 likes

AudioFX Equalizer stops working 'randomly'

PlanPremiumCountryNetherlandsDeviceOnePlus 3TOperating SystemLineageOS 17.1 (Android 10) My Question or IssueI use the preinstalled audio equalizer (AudioFX) for my phone audio when playing music over my Bluetooth earphones. This works well for YouTu...

Casual Listener

Plan Premium Country Netherlands Device OnePlus 3T Operating System LineageOS 17.1 (Android 10)   My Question or Issue I use the preinstalled audio equalizer (AudioFX) for my phone aud...

1214 Views

0 replies

0 likes

  • 1214 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Songs keep pausing every second

PlanPremiumCountryBelgiumDeviceSamsung Galaxy A5 2017Operating SystemAndroid 8 I think? My Question or IssueI downloaded the app today and also immediately upgraded it to premium but whenever I try to play a song, it plays for 1 second and then pause...

Casual Listener

Plan Premium Country Belgium Device Samsung Galaxy A5 2017 Operating System Android 8 I think?   My Question or Issue I downloaded the app today and also immediately upgraded it to pre...

Mario

Spotify Legend

12867 Views

3 replies

1 likes

  • 12867 Views
  • 3 replies
  • 1 likes

Superuser Contribution how to install mobdro on firestick?

PlanFree/PremiumCountryPortugalDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI solved the problem, a friend of mine showed me how to download Mobdro for free at ht...

Casual Listener

Plan Free/Premium Country Portugal Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I sol...

CarolHansen

Casual Listener

1072 Views

2 replies

0 likes

  • 1072 Views
  • 2 replies
  • 0 likes

I cant play my local files on my mobile phone

I downloaded some musics on youtube and transferred it to Spotify. I can play them on desktop but I can't play them on my mobile phone. When I try to play one of them spotify closes. I can't play podcast's too and I take the same error. My phone is H...

Newbie

I downloaded some musics on youtube and transferred it to Spotify. I can play them on desktop but I can't play them on my mobile phone. When I try to play one of them spotify closes. I can't play pod...

SoundShots

Composer

774 Views

1 replies

0 likes

  • 774 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not connecting to google home

Country UKDevice Samsung S20Operating System Android I have long had the issue where spotify will not connect to google home....it just says connecting, This was previously on a Huawei P20. Upgraded to a Samsung S20Same thing - Does not connect - Say...

Regular

Country   UK Device  Samsung S20 Operating System  Android   I have  long had the issue where spotify will not connect to google home....it just says connecting,...

anigelcook

Regular

596 Views

3 replies

0 likes

  • 596 Views
  • 3 replies
  • 0 likes

Samsung Galaxy Watch Empty (No playlists, library or anything)

PlanPremiumCountryColombiaDeviceSamsung Galaxy WatchOperating System(One UI 1.5, Tizen 4.0.0.7, Knox 2.4.0, Knox Tizen 2.4.0, SE for Tizen 2.0.0, TIMZ 3.0.0) My Question or IssueI just bought a Samsung Galaxy Watch, and when opening the Spotify app o...

Casual Listener

Plan Premium Country Colombia Device Samsung Galaxy Watch Operating System (One UI 1.5, Tizen 4.0.0.7, Knox 2.4.0, Knox Tizen 2.4.0, SE for Tizen 2.0.0, TIMZ 3.0.0)   My Question or Iss...

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes

Superuser Contribution Se me cierra la sesion

Tengo el plan de familia que lo paga mi hermano... Pero aveces de un momento a otro entro a spotify y me pide ingresar la cuenta denuevo... Y es a cada rato que me pasa..

Newbie

Tengo el plan de familia que lo paga mi hermano... Pero aveces de un momento a otro entro a spotify y me pide ingresar la cuenta denuevo... Y es a cada rato que me pasa..

Vicomed

Visitor

3412 Views

2 replies

0 likes

  • 3412 Views
  • 2 replies
  • 0 likes