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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196216 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196216 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538030 Views

78 replies

3 likes

  • 538030 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

jeetchanchawat

Casual Listener

444166 Views

567 replies

37 likes

Account
Free
  • 444166 Views
  • 567 replies
  • 37 likes

Superuser Contribution Offline not working

PlanPremiumCountryUSADevicePixel 3aOperating SystemAndroid My Question or IssueEver since installing the new update yesterday, my offline mode is no longer working. Anytime I attempt to choose an album or song, it just says "something went wrong, ple...

Casual Listener

Plan Premium Country USA Device Pixel 3a Operating System Android   My Question or Issue Ever since installing the new update yesterday, my offline mode is no longer working. Anytime I...

Elena

Moderator

664 Views

1 replies

1 likes

  • 664 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't play my liked songs

Hi, I'm running the free plan and I have some trouble to listen to music.I saved few playlist from a friend that I can play with only some ads between some songs (that's fine). Then I have liked some of these songs so I can listen to them. On my PC (...

Newbie

Hi,   I'm running the free plan and I have some trouble to listen to music. I saved few playlist from a friend that I can play with only some ads between some songs (that's fine). Then I have...

Mario

Spotify Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Daily Mixes Disappeared on my phone

PlanPremiumCountryAUDeviceSamsung A70Operating SystemAndroid Oreo My Question or Issue I can not find the Daily Mixes from my Android devices (on homescreen or Made For You tab), however it still appear on my PC. I have liked the Daily Mix playlists ...

Visitor

Plan Premium Country AU Device Samsung A70 Operating System Android Oreo   My Question or Issue   I can not find the Daily Mixes from my Android devices (on homescreen or Mad...

Elena

Moderator

1495 Views

1 replies

0 likes

  • 1495 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify scan codes

Hiiso for a school project I'm using spotifys scan code feature. however I just updated my app and none of the scan codes on playlists are appearing and i do not have the camera where I can scan codes. can someone help? spotifuggle is updated to the ...

Casual Listener

Hii so for a school project I'm using spotifys scan code feature. however I just updated my app and none of the scan codes on playlists are appearing and i do not have the camera where I can scan co...

Eleniii

Casual Listener

2608 Views

2 replies

0 likes

features
Help
scan codes
  • 2608 Views
  • 2 replies
  • 0 likes

Playlist not fully loading

PlanPremiumDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueOnly about 100 songs or so are loaded at a given time when viewing a playlist. This results in having to wait for a long time anytime you scroll up or down in the play...

Casual Listener

  Plan Premium Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue Only about 100 songs or so are loaded at a given time when viewing a playlist. Thi...

ctwagon

Casual Listener

690 Views

2 replies

0 likes

  • 690 Views
  • 2 replies
  • 0 likes

Solved!! The Music Stops when listening offline

PlanFamily PremiumCountryTurkeyDeviceSamsung A5 2017Operating SystemAndroid My Question or IssueWhen I listen to songs that I downloaded , the musics stops after a couple of songs. Like in the middle of the song, or end of it. I reinstalled the app, ...

Casual Listener

Plan Family Premium Country Turkey Device Samsung A5 2017 Operating System Android   My Question or Issue When I listen to songs that I downloaded , the musics stops after a couple of ...

chloebrqt

Regular

3566 Views

13 replies

0 likes

  • 3566 Views
  • 13 replies
  • 0 likes

Superuser Contribution Many App issues on Android phone

PlanPremiumCountryUKDeviceMoto E4plus (Android) My Question or IssueOver the last two weeks I have many issues with the Spotify app that I have never experienced before. They persist after multiple clean re-installation following cache clears, SD car...

Casual Listener

  Plan Premium Country UK Device Moto E4plus (Android)   My Question or Issue Over the last two weeks I have many issues with the Spotify app that I have never experienced before. ...

Xenia

Moderator

692 Views

3 replies

2 likes

  • 692 Views
  • 3 replies
  • 2 likes

Superuser Contribution late update full of bugs

My Question or Issuei have around 500 liked song in playlist, but its gone from phone.i try format the card, i try reinstall spotify, but i'm stick of reinstall it every damn time i want to play something from playlist, the canvas on the album render...

Music Fan

My Question or Issue i have around 500 liked song in playlist, but its gone from phone. i try format the card, i try reinstall spotify, but i'm stick of reinstall it every damn time i want to play ...

Xenia

Moderator

1289 Views

3 replies

1 likes

  • 1289 Views
  • 3 replies
  • 1 likes

App crashes down when starting a Podcast

PlanPremiumCountryGermanyDeviceHuawei P20 liteOperating SystemAndroid 9 My Question or IssueSometimes when I try to start a podcast, the Spotify app crashes down. In some podcasts everything works perfectly but ins some other podcasts, it doesnt matt...

Newbie

Plan Premium Country Germany Device Huawei P20 lite Operating System Android 9   My Question or Issue Sometimes when I try to start a podcast, the Spotify app crashes down. In some pod...

Billy-J

Spotify Star

971 Views

3 replies

0 likes

  • 971 Views
  • 3 replies
  • 0 likes

Superuser Contribution Filtern in Alben

PlanPremiumCountryDeutschlandDeviceMacminiOperating Systemaktuell My Question or IssueIn der Albumliste ("meine Alben") ist Filtern komplett ohne Funktion. Es werden weder Alben noch Künstler gefunden.

Casual Listener

Plan Premium Country Deutschland Device Macmini Operating System aktuell   My Question or Issue In der Albumliste ("meine Alben") ist Filtern komplett ohne Funktion. Es werden weder Al...

Xenia

Moderator

599 Views

1 replies

0 likes

  • 599 Views
  • 1 replies
  • 0 likes

Cannot Use Spotify App on Android

I'm unable to login to Spotify app on Android phone. I can log in online and use the web player. I'm able to use web player on the phone too, but the app isn't working. It keeps asking to reset my password, but the link is invalid. And again, the log...

Casual Listener

I'm unable to login to Spotify app on Android phone.  I can log in online and use the web player. I'm able to use web player on the phone too, but the app isn't working.  It keeps asking to...

rhrahulhaldar

Composer

599 Views

3 replies

1 likes

  • 599 Views
  • 3 replies
  • 1 likes

Superuser Contribution LOCAL FILES

PlanPREMIUMCountryFINLANDDeviceONEPLUS 7TOperating SystemANDROID My Question or IssueI added a few song through local files but I'm unable to play them on my mobile device. On the mobile the song titles appear as grey. How could I fix this problem?

Newbie

Plan PREMIUM Country FINLAND Device ONEPLUS 7T Operating System ANDROID   My Question or Issue I added a few song through local files but I'm unable to play them on my mobile device. O...

Kevx

Casual Listener

808 Views

2 replies

0 likes

  • 808 Views
  • 2 replies
  • 0 likes

Spotify android songs/playlist playback interruptions

PlanPremiumCountryPhilippinesDeviceNokia 7+Operating SystemAndroid 10 latest update My Question or IssueHello. Lately I've been annoyed by spotify having these random stops/playback issues:a. sometimes, after a song or two, or even in the middle of a...

Visitor

Plan Premium Country Philippines Device Nokia 7+ Operating System Android 10 latest update   My Question or Issue Hello. Lately I've been annoyed by spotify having these random stops/p...

Jcrace

Visitor

1063 Views

4 replies

1 likes

  • 1063 Views
  • 4 replies
  • 1 likes

sorting isn't working on Android App for Albums

Plan:PremiumCountry:USA DeviceLG V10Operating SystemAndroid Marshmallow My Issue:In "Your Library" > Albums > Filters. The Sort options aren't working and my Album list is only sorting via "Recently Downloaded". When I select sort by "Artist" or "Tit...

Newbie

Plan: Premium Country: USA   Device LG V10 Operating System Android Marshmallow   My Issue: In "Your Library" > Albums > Filters. The Sort options aren't working and my Alb...

ThisCommunitySucks

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Make Spotify awesome again

How about making Spotify work like it used to about a year ago when you didn't have to reconnect to the device you were casting too every five minutes also do you remember when same song dispayed on your phone was playing on the device you are castin...

Newbie

How about making Spotify work like it used to about a year ago when you didn't have to reconnect to the device you were casting too every five minutes  also do you remember when same song dispay...

abimpg

Newbie

604 Views

2 replies

2 likes

Android
Connect
  • 604 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Missing my albums on Android

Android 7.0, premium user. Spotify, album list shows only recommended albums. Not the albums in my library.

Casual Listener

Android 7.0, premium user. Spotify, album list shows only recommended albums. Not the albums in my library.

josodijk

Casual Listener

1899 Views

6 replies

0 likes

Android
  • 1899 Views
  • 6 replies
  • 0 likes

Superuser Contribution 3 dot menu button causes app to freeze

PlanPremiumCountry DeviceUmidigi F1Operating SystemAndroid 9 My Question or IssueThe 3 dot menu button causes the app to freeze and I cannot add songs to my playlists because of this.

Casual Listener

Plan Premium Country   Device Umidigi F1 Operating System Android 9   My Question or Issue The 3 dot menu button causes the app to freeze and I cannot add songs to my playlists be...

Freddie123

Casual Listener

879 Views

2 replies

0 likes

  • 879 Views
  • 2 replies
  • 0 likes

Spotify desaparece de la barra de notificaciones

Hey ! He tenido algunos problemas con Spotify últimamente. Tengo un Samsung Galaxy A10 y cuándo dejo de escuchar música por un rato, Spotify desaparece de la barra de notificaciones y tengo qué volver a ingresar a la aplicación para seguir escuchando...

Newbie

Hey ! He tenido algunos problemas con Spotify últimamente. Tengo un Samsung Galaxy A10 y cuándo dejo de escuchar música por un rato, Spotify desaparece de la barra de notificaciones y tengo qué volve...

1038 Views

0 replies

0 likes

  • 1038 Views
  • 0 replies
  • 0 likes

Spotify Code camera is always in Wide Angle

PlanPremiumCountryGermanyDeviceSamsung A50Operating SystemAndroid 10 My Question or IssueI tried to scan an Spotify code but my Camera is in Wide Angle mode in the Spotify Code scanner.

Visitor

  Plan Premium Country Germany Device Samsung A50 Operating System Android 10   My Question or Issue I tried to scan an Spotify code but my Camera is in Wide Angle mode in the Sp...

452 Views

0 replies

1 likes

  • 452 Views
  • 0 replies
  • 1 likes

Superuser Contribution Android app not loading

PlanPremiumCountryGermanyDeviceHuawei P10Operating SystemAndroid 9 with EMUI 9.1.0 My Question or IssueHi, so whenever I try to open an artist, everything is blacked out with the placeholder picture and everything. I cannot choose anything from disco...

Casual Listener

    Plan Premium Country Germany Device Huawei P10 Operating System Android 9 with EMUI 9.1.0   My Question or Issue Hi,   so whenever I try to open an artist, every...

Madmatt19

Visitor

898 Views

4 replies

0 likes

  • 898 Views
  • 4 replies
  • 0 likes