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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Sometimes, when I'm playing Spotify on Bluetooth devices like car or headphones, it randomly stops the song for many seconds, then it restarts, but one moment later it stops again! This continues for many minutes and if I'm lucky after some time it r...
Sometimes, when I'm playing Spotify on Bluetooth devices like car or headphones, it randomly stops the song for many seconds, then it restarts, but one moment later it stops again! This continues for...
Casual Listener
496 Views
2 replies
0 likes
I've tried reinstalling, even deleting my downloaded songs but then I can't even re-download them back or listen to them. What happens is I press on it, it becomes highlighted for like 2 seconds, then it doesn't play. It only happens on my phone (Poc...
I've tried reinstalling, even deleting my downloaded songs but then I can't even re-download them back or listen to them. What happens is I press on it, it becomes highlighted for like 2 seconds, the...
466 Views
0 replies
0 likes
Hi, Im using Spotify on androind and it was working fine untill I opened web player via Chrome and added some new songs to my liked list. I noticed that the songs were not synchonizing with my phone app, so I manually went and added them again on the...
Hi, Im using Spotify on androind and it was working fine untill I opened web player via Chrome and added some new songs to my liked list. I noticed that the songs were not synchonizin...
376 Views
0 replies
0 likes
PlanPremiumCountryUKDeviceMercedes BenzOperating SystemAndroid Auto My Question or IssueIf i use voice request to "play Seven and the Ragged Tiger" - a pretty specific request. Android Auto replies to me telling me she is playing Seven and the Ragged...
Plan Premium Country UK Device Mercedes Benz Operating System Android Auto My Question or Issue If i use voice request to "play Seven and the Ragged Tiger" - a pretty specific requ...
362 Views
0 replies
0 likes
PlanPremiumCountryBelgiumDeviceOneplus 7T pro2019 Toyota CorollaOperating SystemAndroid 10 My Question or IssueWhen i connect my phone to the car audio the track information is shown of the track that is playing at the moment of connection.When the n...
Plan Premium Country Belgium Device Oneplus 7T pro 2019 Toyota Corolla Operating System Android 10 My Question or Issue When i connect my phone to the car audio the track informatio...
Casual Listener
2472 Views
5 replies
6 likes
PlanPremiumDeviceHonor PlayOperating SystemAndroid Pie My Question or IssueSpotify won't play any songs, it always stops for about a second after I clicked on a song. Here's a video proof: http://imgur.com/a/JUcXPLf Did all I can, Log Out, Delete Cac...
Plan Premium Device Honor Play Operating System Android Pie My Question or Issue Spotify won't play any songs, it always stops for about a second after I clicked on a song. &nbs...
Visitor
582 Views
2 replies
0 likes
PlanFree/PremiumCountryBelgiumDeviceLG G6Operating SystemAndroid Oreo My Question or IssueSpotify, have a look at the app TuneIn Radio... First when opening the app, it starts immediatly casting to the last used device (I donn't have to select it eac...
Plan Free/Premium Country Belgium Device LG G6 Operating System Android Oreo My Question or Issue Spotify, have a look at the app TuneIn Radio... First when opening the...
1714 Views
0 replies
0 likes
Premium, US, Samsung note 10+I have multiple local files synced to my phone, they play when I select them but playlists skip them as if they're unavailable.I have a playlist specifically for downloading local files and roughly half are in this state.
Premium, US, Samsung note 10+ I have multiple local files synced to my phone, they play when I select them but playlists skip them as if they're unavailable. I have a playlist specifically for down...
494 Views
0 replies
0 likes
PlanPremiumCountryAustraliaDevicePixel 3Operating SystemAndroid 10 My Question or IssueWhen I select the Spotify genre icon, it does to a blank page that never loads. I've tried coding and reopening the app. On wifi and mobile data but it never loads...
Plan Premium Country Australia Device Pixel 3 Operating System Android 10 My Question or Issue When I select the Spotify genre icon, it does to a blank page that never loads. I've t...
Casual Listener
3073 Views
3 replies
4 likes
PlanPremium CountryUnited StatesDeviceMotoOperating SystemAndroid My Question or IssueWhen I press shuffle one random song plays from my list and then another random song not from my playlist plays on repeat for about 10 more times before my normal s...
Plan Premium Country United States Device Moto Operating System Android My Question or Issue When I press shuffle one random song plays from my list and then another ...
Spotify Legend
5845 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy A10e My Question or IssueI downloaded a song (mp3) to my desktop and Android phone. I know that the file is OK, because it plays on my desktop, but is grayed out on my phone.
Plan Premium Country USA Device Galaxy A10e My Question or Issue I downloaded a song (mp3) to my desktop and Android phone. I know that the file is OK, because it plays o...
359 Views
0 replies
0 likes
PlanPremiumCountryPhilippinesDeviceHuawei Nova 3iOperating SystemAndroid 9 My Question or IssueI'm on a playlist. I pressed shuffle play and it keeps cycling through songs and doesn't seem to want to stop. Whenever I press the next button after it se...
Plan Premium Country Philippines Device Huawei Nova 3i Operating System Android 9 My Question or Issue I'm on a playlist. I pressed shuffle play and it keeps cycling through songs an...
Spotify Legend
401 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLG Stylo 3Operating SystemAndroid 7.0 Nougat My Question or IssueMy phone reset itself a few weeks ago and weirdly enough ejected my SD card. I had no problems until today when I noticed it. When I tried to go put...
Plan Premium Country United States Device LG Stylo 3 Operating System Android 7.0 Nougat My Question or Issue My phone reset itself a few weeks ago and weirdly enough ejected my SD c...
498 Views
0 replies
1 likes
PlanPremium My Question or IssueRecentemente meu Spotify está descontando da minha conta quando estou sem internet mesmo sendo Spotify premium.. além disso, ele ainda exclui minhas playlists baixadas e faz o download de novo, então sempre que fico se...
Plan Premium My Question or Issue Recentemente meu Spotify está descontando da minha conta quando estou sem internet mesmo sendo Spotify premium.. além disso, ele ainda exclui minh...
Spotify Star
1180 Views
5 replies
0 likes
I let my child use spotify on an android device, it's on a family plan and is set to not allow explicit content, yet the "Behind the Lyrics" section can be riddled with f-words. This is unacceptable!
I let my child use spotify on an android device, it's on a family plan and is set to not allow explicit content, yet the "Behind the Lyrics" section can be riddled with f-words. This is u...
Moderator
1016 Views
3 replies
3 likes
PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueWhenever i search a random song. Not from a playlist or anything. It plays the song with shuffle on, but doesnt go to the next song. It works on w...
Plan Premium Country The Netherlands Device Samsung Galaxy A50 Operating System Android 9 My Question or Issue Whenever i search a random song. Not from a playlist or...
Casual Listener
666 Views
2 replies
0 likes
PlanPremiumCountryDeutschlandDeviceXiaomi Redmi Note 8 ProOperating SystemAndroid 9 PPR1.180610.011, MIUI Version: MIUI Global 11.0.3.0 My Question or IssueDas Problem besteht nicht durchgehend, sondern immer mal wieder. Das die Lieder stoppen könnte...
Plan Premium Country Deutschland Device Xiaomi Redmi Note 8 Pro Operating System Android 9 PPR1.180610.011, MIUI Version: MIUI Global 11.0.3.0 My Question or Issue Das Problem besteh...
468 Views
0 replies
0 likes
PlanPremiumCountryCanadaDevice Samsung Galaxy s9+Operating SystemSamsung os My Question or IssueWhen I lock my phone spotify will randomly stop from time to time.I have to go into the app to start the music again, everytime it has set the song back t...
Plan Premium Country Canada Device Samsung Galaxy s9+ Operating System Samsung os My Question or Issue When I lock my phone spotify will randomly stop from time to time. I ha...
448 Views
0 replies
1 likes
PlanPremiumCountryMexicoDeviceSamsung A7Operating SystemAndroid 9 My Question or Issuesince a couple of weeks my daily mixes just dissapeared. I can see them in spotify desktop but in my phone they just dissapeared. I reinstalled the App but with no ...
Plan Premium Country Mexico Device Samsung A7 Operating System Android 9 My Question or Issue since a couple of weeks my daily mixes just dissapeared. I can see them in spotif...
431 Views
0 replies
0 likes
PlanPremiumCountryUKDevice Samsung Galaxy 9+Operating SystemAndroid 9 It has been a few months now that the spotify app on my phone has been ridiculously slow and lagy the problem started on my galaxy s7 and continued on my s9+ it has gotten to the p...
Plan Premium Country UK Device Samsung Galaxy 9+ Operating System Android 9 It has been a few months now that the spotify app on my phone has been ridiculously slow and ...
Newbie
749 Views
1 replies
4 likes
