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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376166 Views

541 replies

34 likes

Account
Free
  • 376166 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7555 Views

0 replies

7 likes

  • 7555 Views
  • 0 replies
  • 7 likes

[Android][Other] Spotify freezes Sony android tv

Hi there,I've a Sony Bravia X8500F and I use Spotify constantly for hours every day.The issue is that, every day, after few hours of listening, Spotify starts to freeze and then freezes the whole TV, remote doesn't work anymore, I can only unplug the...

Casual Listener

Hi there, I've a Sony Bravia X8500F and I use Spotify constantly for hours every day. The issue is that, every day, after few hours of listening, Spotify starts to freeze and then freezes the whole...

ebsc

Newbie

3531 Views

7 replies

17 likes

Android
Other
  • 3531 Views
  • 7 replies
  • 17 likes

No sound on Nvidia Shield since 1.29.0

Hello,Since the Android TV version Nvidia Shield impossible to play a spotify sound.Any version higher than 1.20.0 no longer works. there is no more sound output on the Nvidia Shield1.29.01.30.01.31.0Require to remain in version 1.20.0 Premium Device...

Newbie

Hello, Since the Android TV version Nvidia Shield impossible to play a spotify sound. Any version higher than 1.20.0 no longer works. there is no more sound output on the Nvidia Shield 1.29.0 1.3...

1051 Views

0 replies

0 likes

Android TV
  • 1051 Views
  • 0 replies
  • 0 likes

Lyrics

PlanPremiumCountryMéxicoDeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueHow can I show lyrics (in supported songs of course) on my phone?I have a family plan, my sister has the lyrics showing in her phone, the Spotify app in m...

Casual Listener

Plan Premium Country México Device Samsung Galaxy S10+ Operating System Android 10   My Question or Issue How can I show lyrics (in supported songs of course) on my phone? I have a fa...

mrgm2891

Visitor

1482 Views

2 replies

0 likes

  • 1482 Views
  • 2 replies
  • 0 likes

I can't see all of my songs on the "add to playlist" button

PlanPremiumCountryBrasilDeviceSamsung Galaxy J6Operating SystemAndroid 10 My Question or IssueWhen i'm adding songs in a playlist via the "add songs" button I get to my songs, but when I get to the end of the list, the arrow doesn’t appear to continu...

Newbie

Plan Premium Country Brasil Device Samsung Galaxy J6 Operating System Android 10   My Question or Issue When i'm adding songs in a playlist via the "add songs" button I get to my songs...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution (Galaxy s9) music stops

PlanPremiumCountryUSA Device(Samsung Galaxy 9)Operating System(Android.) My Question or IssueI've had spotify for a few years and never had a problem until I bought the S9. It stops playing after a few songs, sometimes in the middle of a song. I've s...

Newbie

Plan Premium Country USA   Device (Samsung Galaxy 9) Operating System (Android.)   My Question or Issue I've had spotify for a few years and never had a problem until I bought th...

mogrant

Visitor

21750 Views

14 replies

3 likes

  • 21750 Views
  • 14 replies
  • 3 likes

Spotify music Offline stops after a few minutes on Samsung Galaxy phone

PlanPremium Country DeviceSamsung Galaxy A10Operating SystemAndroid 10 My Question or IssueHi all,My SAMSUNG GALAXY A10 stops playing music on Offline Mode after a fewminutes.Searching through the help forum this issue hasn't really helped- I've been...

Newbie

  Plan Premium   Country   Device Samsung Galaxy A10 Operating System Android 10   My Question or Issue Hi all, My SAMSUNG GALAXY A10 stops playing music on Offline...

javiseh

Newbie

742 Views

1 replies

0 likes

Samsung music stops
  • 742 Views
  • 1 replies
  • 0 likes

Solved!! Chromecast broken?

Getting "Can't play this right now" against both Chromcast devices I have from within Spotify. Other apps work fine with Chromecast. Any ideas? I'm using the release version of Spotify.

Visitor

Getting "Can't play this right now" against both Chromcast devices I have from within Spotify. Other apps work fine with Chromecast. Any ideas? I'm using the release version of Spotify.

naguz

Regular

13448 Views

13 replies

1 likes

  • 13448 Views
  • 13 replies
  • 1 likes

Local Files Won't Play On Android

PlanPremiumCountryUSA DeviceAndroid LG Operating SystemWindows My Question or IssueHi! I've been using Spotify on my phone for years, and I have Premium. Until now, local files that I put on my computer transferred over to my phone just fine after co...

Visitor

Plan Premium Country USA   Device Android LG  Operating System Windows   My Question or Issue Hi! I've been using Spotify on my phone for years, and I have Premium. Until no...

387 Views

0 replies

0 likes

Local files not downloading
Mac
PC
Phone app
  • 387 Views
  • 0 replies
  • 0 likes

Superuser Contribution Is there a way to get an older version of the spotify app on android?

Its been 6 months since they updated their app and It's still pretty much a big screw you to the free users removing functions so they could put in premium which is a shame. And they're not doing anything to fix it. So if theres a way to find an olde...

Roadie

   Its been 6 months since they updated their app and It's still pretty much a big screw you to the free users removing functions so they could put in premium which is a shame. And they're...

LatentTwist

Music Fan

2181 Views

4 replies

0 likes

  • 2181 Views
  • 4 replies
  • 0 likes

Playback skipping on pixel4

PlanPremium duoCountryCanadaDeviceGoogle pixel 4Operating SystemAndroid 10 My Question or IssueI signed up for premium duo yesterday and sent an invite to my girlfriend. When she is trying to listen to songs, the playback is skipping and pausing and ...

Visitor

Plan Premium duo Country Canada Device Google pixel 4 Operating System Android 10   My Question or Issue I signed up for premium duo yesterday and sent an invite to my girlfriend. When...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music Randomly Pausing on Android

Like i said in title, Spotify randomly pauses the song and keep playing after 1-2 seconds. I tried to turn off the battery optimization, restarting phone, clean install of Spotify, even factory reset. But none of them didn't help. What can I do? *i c...

Visitor

Like i said in title, Spotify randomly pauses the song and keep playing after 1-2 seconds. I tried to turn off the battery optimization, restarting phone, clean install of Spotify, even factory reset...

Rvo20

Casual Listener

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes

Superuser Contribution Compatibility with OnePlus 6T

Hello, I just Hard rested my device and as I was restoring my apps, all succeeded except Spotify. I'm using OnePlus 6T. The device is running OxygenOS 10.3.3 on top of Android 10.

Visitor

Hello, I just Hard rested my device and as I was restoring my apps, all succeeded except Spotify. I'm using OnePlus 6T. The device is running OxygenOS  10.3.3 on top of Android 10. 

Elena

Moderator

1164 Views

1 replies

0 likes

compatibility
OnePlus 6t
  • 1164 Views
  • 1 replies
  • 0 likes

How to delete downloaded songs?

I have spotify for android, and recently it came to my attention that someone had hacked into my account (someone kept playing music on a device that was unfamiliar). I managed to fix the issue, logged out of all devices, changed my password and emai...

Visitor

I have spotify for android, and recently it came to my attention that someone had hacked into my account (someone kept playing music on a device that was unfamiliar). I managed to fix the issue, logg...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Superuser Contribution Order playlists when adding songs

When I want to add a song to a playlist, can I reorder playlists to help find the right one? I know when I go to my library I can choose the order when searching for a playlist, but if I find a song I like and want to add it to a playlist clicking on...

Newbie

When I want to add a song to a playlist, can I reorder playlists to help find the right one? I know when I go to my library I can choose the order when searching for a playlist, but if I find a song ...

Elena

Moderator

448 Views

1 replies

1 likes

Playlists
  • 448 Views
  • 1 replies
  • 1 likes

Superuser Contribution Suggested songs / repeat button

My playlist keeps playing suggested songs. Yes I have autoplay turned off, yes I have log off and log back in and restarted my device. Another thing is where is the repeat buttonPlanFreeCountryUsaDeviceKyocera duroforceOperating SystemAndroid My Ques...

Visitor

My playlist keeps playing suggested songs. Yes I have autoplay turned off, yes I have log off and log back in and restarted my device.  Another thing is where is the repeat button Plan Free ...

Ivan

Spotify Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Keeps Closing

PlanPremiumDeviceSamsung Galaxy Note 9Operating SystemAndroid 10My Question or IssueSince last week spotify keeps closing every time I try to do something with another app. In the past I will play games in apps such as happy color, rummikub, facebook...

Visitor

  Plan Premium Device Samsung Galaxy Note 9 Operating System Android 10 My Question or Issue Since last week spotify keeps closing every time I try to do something with another app. In t...

Mario

Spotify Legend

522 Views

1 replies

0 likes

Android
Mobile
  • 522 Views
  • 1 replies
  • 0 likes

Playback speed button not working

Oprating SystemAndroid 9 Spotify Version8.5.18.932 My IssueWhen I'm connected using Spotify Connect and playing an episode, the playback speed button is available, but changing the selected value doesn't do anything. I noticed that on the desktop cli...

Newbie

Oprating System Android 9   Spotify Version 8.5.18.932   My Issue When I'm connected using Spotify Connect and playing an episode, the playback speed button is available, but changin...

walklightly

Newbie

4923 Views

2 replies

2 likes

  • 4923 Views
  • 2 replies
  • 2 likes

Superuser Contribution 10 mi. off

PlanPremiumCountrySlovakiaDeviceSony Xpeia XZOperating System Android 9 Offline music playback stops after 10 minutes. I deleted the application and the data on the SD card. It worked, but the next day the problem returned.

Casual Listener

  Plan Premium Country Slovakia Device Sony Xpeia XZ Operating System  Android 9   Offline music playback stops after 10 minutes. I deleted the application and the data ...

i1h

Casual Listener

582 Views

2 replies

0 likes

  • 582 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify deletes my downloaded playlist on Fiio M9

PlanPremiumCountrySweden DeviceFiio M9Operating SystemAndroid Hi all,I have a very annoying problem with Spotify constantly deleting my downloaded playlists on my Fiio M9 every time I turn it off or if it runs out of battery. I saw someone else with ...

Casual Listener

Plan Premium Country Sweden   Device Fiio M9 Operating System Android   Hi all, I have a very annoying problem with Spotify constantly deleting my downloaded playlists on my Fiio...

jerem91

Visitor

1747 Views

2 replies

0 likes

  • 1747 Views
  • 2 replies
  • 0 likes

Play-Bug

I like to hear my music via bluetooth on my mobile speaker. However since a few days whenever I try to play Music on it all i can hear is the first millisecond and then it pauses. It works properly on my Sonos Play1 and my Pc but my Phone I keep havi...

Visitor

I like to hear my music via bluetooth on my mobile speaker. However since a few days whenever I try to play Music on it all i can hear is the first millisecond and then it pauses. It works properly o...

Luan

Spotify Star

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes