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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115148 Views

27 replies

4 likes

  • 115148 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231525 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231525 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590943 Views

79 replies

3 likes

  • 590943 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485510 Views

580 replies

42 likes

Account
Free
  • 485510 Views
  • 580 replies
  • 42 likes

Superuser Contribution Autoplay do not work properly

PlanPremiumCountryBrazilDevice(Moto G6 plus limited editon)Operating System(Android 9) My Question or IssueI've noticed a few weeks ago that autoplay function is no working. Already read a few topics and did all mentioned procedures such as (clear ca...

Visitor

Plan Premium Country Brazil Device (Moto G6 plus limited editon) Operating System (Android 9)   My Question or Issue I've noticed a few weeks ago that autoplay function is no working. ...

Ivan

Spotify Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Spotify Stations causes constant UI crashes on Android 11 Beta

PlanPremium CountryUSA DevicePixel 3 XL Operating SystemAndroid 11 Beta My Question or IssueSpotify Stations causes constant Android system UI crashes under certain conditions, detailed below. With the "Media resumption" system option enabled under D...

Casual Listener

Plan Premium   Country USA   Device Pixel 3 XL   Operating System Android 11 Beta   My Question or Issue Spotify Stations causes constant Android system UI crashes ...

691 Views

0 replies

0 likes

Android
stations
  • 691 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't let me set my storage to the SD card

PlanPremiumCountryMexicoDeviceSamsung Galaxy S7 Edge Operating SystemAndroid lollipop My Question or IssueMy device suddenly deleted all my downloaded music, everything I had. Then when I tried downloading again it set the storage to the internal spa...

Visitor

Plan Premium Country Mexico Device Samsung Galaxy S7 Edge  Operating System Android lollipop   My Question or Issue My device suddenly deleted all my downloaded music, everything ...

AstralSerpent

Newbie

7247 Views

2 replies

0 likes

  • 7247 Views
  • 2 replies
  • 0 likes

Galaxy Watch won't download all the songs in my playlist

PremiumCountrySingaporeDeviceSamsung Galaxy Watch My Question or IssueWhen I attempt to download a playlist to my galaxy watch, it cannot download all the songs in my playlist. About half get downloaded, the other half fails with a cloud and a cross ...

Music Fan

Premium Country Singapore Device Samsung Galaxy Watch   My Question or Issue When I attempt to download a playlist to my galaxy watch, it cannot download all the songs in my playlist. Abo...

luismasters

Casual Listener

10672 Views

14 replies

16 likes

  • 10672 Views
  • 14 replies
  • 16 likes

The spotify control bar disappears from my notifications when I pause my music.

PlanPremiumCountryNetherlandsDeviceOneplus 6Operating SystemAndroid 9.0 (Pie)My Question or IssueMy phone is a Oneplus 6. As I said already when I pause the music either using the in-app controls or the controls on the Spotify control bar in my notif...

Casual Listener

Plan Premium Country Netherlands Device Oneplus 6 Operating System Android 9.0 (Pie) My Question or Issue My phone is a Oneplus 6. As I said already when I pause the music either using the i...

sepvdspiegel

Casual Listener

1493 Views

2 replies

0 likes

  • 1493 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline playlist are not working

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Roadie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

thai2000

Roadie

1184 Views

4 replies

0 likes

  • 1184 Views
  • 4 replies
  • 0 likes

War on Drugs plays on desktop but not on mobile

PlanPremiumCountryUSADeviceSamsung G7 and Windows PC 64Operating SystemAndroid, Windows 10 My Question or IssueI'm trying to play band War on Drugs on my Galaxy 7 and no War on Drugs songs will play. On my Windows 10 desktop with Spotify, plays fine....

Regular

Plan Premium Country USA Device Samsung G7 and Windows PC 64 Operating System Android, Windows 10   My Question or Issue I'm trying to play band War on Drugs on my Galaxy 7 and no War ...

380 Views

0 replies

0 likes

Android
  • 380 Views
  • 0 replies
  • 0 likes

Slowing down phone

Hi there,Basically when i have spotify on my phone (Moto G 3rd Gen 1GB Ram 8GB Storage) my phone literally slows so much i can barely use it. Its absolutely awful. Once spotify is uninstalled my phone works fine and its fast again. Any ideas on how i...

Regular

Hi there, Basically when i have spotify on my phone (Moto G 3rd Gen 1GB Ram 8GB Storage) my phone literally slows so much i can barely use it. Its absolutely awful. Once spotify is uninstalled my ...

lamka02sk

Visitor

2927 Views

6 replies

0 likes

  • 2927 Views
  • 6 replies
  • 0 likes

Cant download

Im premiumSuddently, the soptify on my android doesnt download I have wifi,space,etc. Last week was working fine, and now it stopped. I have the same problem on both my androids...

Casual Listener

Im premium Suddently, the soptify on my android doesnt download   I have wifi,space,etc. Last week was working fine, and now it stopped. I have the same problem on both my androids...  ...

534 Views

0 replies

0 likes

  • 534 Views
  • 0 replies
  • 0 likes

Spotify on Android Auto

For a while I can't use Spotify on Android Auto, it says that's offline and only show offline library. In Android Auto I use internet in apps like GMap PlanPremiumCountryBrazil DeviceSamsung Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,...

Casual Listener

For a while I can't use Spotify on Android Auto, it says that's offline and only show offline library. In Android Auto I use internet in apps like GMap   Plan Premium Country Brazil  ...

julioffigueired

Casual Listener

778 Views

1 replies

0 likes

android auto
  • 778 Views
  • 1 replies
  • 0 likes

Autoplay not working on two phones

Two phones:Huawei p30 pro emui 10.0. 0.195Samsung galaxy s7 android 10 G930FXXS8ETC1Spotify version 8.5.64.1046 I'm using Spotify on both phones and autoplay isn't working on either. I play a song from the search but at the end it doesn't play simila...

Visitor

Two phones: Huawei p30 pro emui 10.0. 0.195 Samsung galaxy s7 android 10 G930FXXS8ETC1 Spotify version 8.5.64.1046   I'm using Spotify on both phones and autoplay isn't working on either. I...

Emilia_8

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Direct with podcasts

I use Spotify Premium family on my android phone. In addition I have a Yamaha musiccast speaker and app. For songs the Spotify direct option with available devices it works perfectly. But not for podcasts. Those I have to use bluetooth. Does anyone k...

Visitor

I use Spotify Premium family on my android phone. In addition I have a Yamaha musiccast speaker and app. For songs the Spotify direct option with available devices it works perfectly. But not for pod...

Elena

Moderator

845 Views

1 replies

0 likes

  • 845 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to Login through Android App

PlanFreeCountryIndiaDeviceOnePlus 7Operating SystemAndroid 10 My Question or IssueI am able to login into my Spotify account through the Webpage, but i am unable to login from my Spotify App on my mobile.Tried logging in using Email ID and Username. ...

Casual Listener

Plan Free Country India Device OnePlus 7 Operating System Android 10   My Question or Issue I am able to login into my Spotify account through the Webpage, but i am unable to login fro...

Ivan

Spotify Legend

1363 Views

5 replies

0 likes

  • 1363 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android spotify delaying downloading music offline

PlanPremiumCountrySouth Africa Device(Huawei Y7 2019)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy spotify won't download music offline properly and sometimes it delays opening music offline

Visitor

  Plan Premium Country South Africa  Device (Huawei Y7 2019) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My spotify won't download m...

Elena

Moderator

733 Views

1 replies

0 likes

  • 733 Views
  • 1 replies
  • 0 likes

Superuser Contribution New android update removes feature??

My app automatically updated (I presume), and the update removes a feature I loved. I'm on Android, and there used to be a little lightning bolt in the top right hand corner on my screen, just to the left of the settings cog. When the button was push...

Casual Listener

My app automatically updated (I presume), and the update removes a feature I loved. I'm on Android, and there used to be a little lightning bolt in the top right hand corner on my screen, just to the...

Katerina

Spotify Legend

1638 Views

4 replies

2 likes

Android
feed
Update
  • 1638 Views
  • 4 replies
  • 2 likes

Blocking songs in Daily Mix now only temporarily skips it - comes back the next day

Some change was recently made that changes the way blocking works in the Daily Mixes. It looks like the ability to block (skip) specific songs in a shared playlist was finally added, so your device will skip over songs in a public playlist, but the p...

Gig Goer

Some change was recently made that changes the way blocking works in the Daily Mixes. It looks like the ability to block (skip) specific songs in a shared playlist was finally added, so your device w...

1099 Views

0 replies

0 likes

Android
Playlists
  • 1099 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't get any music to play

PlanFree/PremiumCountryPreviously USA, currently JapanDeviceNook & Galaxy J3 VOperating SystemNo idea My Question or IssueI was playing music with no problem and then randomly it stopped playing & no matter what I do it won't play any music, not even...

Visitor

Plan Free/Premium Country Previously USA, currently Japan Device Nook & Galaxy J3 V Operating System No idea   My Question or Issue I was playing music with no problem and then ran...

Elena

Moderator

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution "no internet connection available" Error

error message "no internet conection available" when using wifi. I have no problems connecting with my mobile internet.Only happens when connecting to Wifi. PlanPremiumCountryPhilippines DeviceOppo F5Operating SystemAndroid My Question or Issueerror ...

Visitor

error message "no internet conection available" when using wifi. I have no problems connecting with my mobile internet.Only happens when connecting to Wifi.  Plan Premium Country Philippines...

Elena

Moderator

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes

Autoplay

PlanPremiumCountryIsraelDeviceHuawei P9Operating SystemAndroid 7 My Question or IssueAutoplay is on but not working for three days. I tried to reinstall but it did not help... Thank you

Casual Listener

    Plan Premium Country Israel Device Huawei P9 Operating System Android 7   My Question or Issue Autoplay is on but not working for three days. I tried to reinstall but i...

Emilia_8

Community Legend

862 Views

3 replies

0 likes

  • 862 Views
  • 3 replies
  • 0 likes