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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111198 Views

26 replies

3 likes

  • 111198 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223723 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223723 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580917 Views

79 replies

3 likes

  • 580917 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478313 Views

577 replies

40 likes

Account
Free
  • 478313 Views
  • 577 replies
  • 40 likes

Autoplay

PlanPremiumCountryIsraelDeviceHuawei P9Operating SystemAndroid 7 My Question or IssueAutoplay is on but not working for three days. I tried to reinstall but it did not help... Thank you

Casual Listener

    Plan Premium Country Israel Device Huawei P9 Operating System Android 7   My Question or Issue Autoplay is on but not working for three days. I tried to reinstall but i...

Emilia_8

Community Legend

855 Views

3 replies

0 likes

  • 855 Views
  • 3 replies
  • 0 likes

Autoplay suddenly stopped working

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy A71Operating SystemAndroid 10My Question or IssueAutoplay does not work on my new phone. Works fine on my desktop and macbook, but nothing on my phone - just stops at the end of an album/playlist. ...

Casual Listener

Plan Premium Country United Kingdom Device Samsung Galaxy A71 Operating System Android 10 My Question or Issue Autoplay does not work on my new phone. Works fine on my desktop and macbook, b...

Emilia_8

Community Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists not working and general issues with app

PlanPremiumCountryGermanyDeviceXiaomi A3Operating SystemAndroid Oreo My Question or IssueSince a few weeks I experience following problems: when starting to play a new playlist, one song is played and thereafter spotify returns to a single same album...

Visitor

Plan Premium Country Germany Device Xiaomi A3 Operating System Android Oreo   My Question or Issue Since a few weeks I experience following problems:   when starting to pla...

Elena

Moderator

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app has never worked correctly

The app has never worked correctly for me. I have autoplay ticked but it never autoplays, instead replays the same song. I have reinstalled the app, signed out everywhere, toggled it on and off, changed other settings (crossfade)...nothing works. Not...

Visitor

The app has never worked correctly for me. I have autoplay ticked but it never autoplays, instead replays the same song. I have reinstalled the app, signed out everywhere, toggled it on and off, chan...

Elena

Moderator

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to download unlimited songs as a premium user?

PlanPremiumCountryUSADeviceSamsung Galaxy A10eOperating SystemAndroid Pie My Question or IssueSo I have three devices that I'm using to listen to Spotify, but I'm planning to only use one - my phone - to download and listen online. The problem is it ...

Visitor

Plan Premium Country USA Device Samsung Galaxy A10e Operating System Android Pie   My Question or Issue So I have three devices that I'm using to listen to Spotify, but I'm planning to...

Elena

Moderator

3273 Views

1 replies

0 likes

  • 3273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share the songs to Instagram story!

PlanPremiumCountrySingapore DeviceHuawei P30 Operating SystemAndroid My Question or IssueI can't share the songs to Instagram story after I purchased the premium plan, I bought the plan just for share it! Please fix it out!

Visitor

Plan Premium Country Singapore  Device Huawei P30   Operating System Android    My Question or Issue I can't share the songs to Instagram story after I purchased the pr...

DrMay1987

Casual Listener

1184 Views

2 replies

1 likes

  • 1184 Views
  • 2 replies
  • 1 likes

Can't listen to albums offline

PlanPremiumCountryMexicoDeviceSamsung A51Operating SystemAndroid 10 My Question or Issue I have a lot of albums downloaded, not all albums songs are on my liked songs, and it's fine that way. But whenever I go offline, and try to open an albums it ju...

Visitor

Plan Premium Country Mexico Device Samsung A51 Operating System Android 10   My Question or Issue   I have a lot of albums downloaded, not all albums songs are on my liked songs,...

user-removed

Not applicable

1149 Views

2 replies

1 likes

  • 1149 Views
  • 2 replies
  • 1 likes

Can't select an album through Spotify on Android auto

PlanPremiumCountryCanadaDeviceGoogle Pixel 4 XLand Nissan Sentra 2020Operating SystemAndroid 10 - Build number QQ3A.200605.001 Spotify Version 8.5.64.1046 My Question or IssueThe title of this post is clear enough Ahah. When using Spotify through And...

Regular

Plan Premium Country Canada Device Google Pixel 4 XL and Nissan Sentra 2020 Operating System Android 10 - Build number QQ3A.200605.001  Spotify Version 8.5.64.1046     My Q...

544 Views

0 replies

0 likes

album
Android 10
android auto
  • 544 Views
  • 0 replies
  • 0 likes

Android App is Pausing. Attempted several fixes already.

Plan-PremiumCountry-USA, OregonDevice-Samsung Note 10+Operating SystemAndroid, latest version My Question or Issue This app is the only music app that keeps pausing. I looked and attempted the several posts on this forum about sleep settings, power s...

Newbie

Plan-Premium Country-USA, Oregon Device-Samsung Note 10+ Operating System Android, latest version   My Question or Issue   This app is the only music app that keeps pausing. I looke...

lbenioff25

Newbie

557 Views

1 replies

1 likes

  • 557 Views
  • 1 replies
  • 1 likes

Autoplay

PlanPremiumCountryUnited statesDevice(Pixel4Xl)Operating SystemAndroid My Question or IssueNo matter what autoplay for mobile won't work I've switched it on off reinstalled app restarted phone. Works fine on my computer but I cannot get this to work ...

Visitor

Plan Premium Country United states Device (Pixel4Xl) Operating System Android   My Question or Issue No matter what autoplay for mobile won't work I've switched it on off reinstalled a...

Emilia_8

Community Legend

853 Views

1 replies

0 likes

  • 853 Views
  • 1 replies
  • 0 likes

My autoplay won't work on Samsung Galaxy S20

Hello everyone, I just got a new phone, a Samsung galaxy s20 and I can't make the autoplay work no matter what I do. I've already uninstalled and installed the app, cleaned data, changed battery settings, permission settings, data settings, everythin...

Visitor

Hello everyone,  I just got a new phone, a Samsung galaxy s20 and I can't make the autoplay work no matter what I do.    I've already uninstalled and installed the app, cleaned data...

Emilia_8

Community Legend

1052 Views

1 replies

0 likes

autoplay
  • 1052 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cuts out when connected via bluetooth

PlanPremiumCountryCADeviceSamsung Galaxy 8Operating SystemAndroid So basically when I'm connected to bluetooth ear buds or my truck personal and work.. spotify cuts out and stops playing when my phone closes... it will periodically play again for a f...

Casual Listener

  Plan Premium Country CA Device Samsung Galaxy 8 Operating System Android   So basically when I'm connected to bluetooth ear buds or my truck personal and work.. spotify cuts out...

Wayaware

Visitor

16059 Views

5 replies

1 likes

  • 16059 Views
  • 5 replies
  • 1 likes

I used too 6 month gift cards on Christmas and they didn't stack so i only got six months of premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Rogerwolf00

Casual Listener

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Autoplay enabled but not working

PlanPremiumCountryItalyDeviceHuawei p10Operating SystemAndroid My Question or IssueAutoplay option is enabled on my phone, but it doesn't work properly...if I play a song, at the end music stops. App had worked properly before. I tried to unistall an...

Casual Listener

Plan Premium Country Italy Device Huawei p10 Operating System Android   My Question or Issue Autoplay option is enabled on my phone, but it doesn't work properly...if I play a song, a...

Frap87

Casual Listener

792 Views

2 replies

0 likes

  • 792 Views
  • 2 replies
  • 0 likes

Superuser Contribution Offline album organisation

PlanPremium CountryUnited Kingdom DeviceSamsung Galaxy S10 Operating SystemAndroid 10 Spotify Version8.5.63.941 My Question or Issue Whenever I switch my phone to offline mode, all of my downloaded albums get jumbled up and I can't find a way to get ...

Casual Listener

Plan Premium   Country United Kingdom   Device Samsung Galaxy S10   Operating System Android 10   Spotify Version 8.5.63.941     My Question or Issue &n...

Xenia

Spotify Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay not working

PlanPremiumCountryPortugalDeviceSamsung Galaxy 8Operating SystemAndroid Pie My Question or IssueRecently my autoplay stopped working and I've already tried everything that is in the Android Troubleshooting.This isn't the first time this happens but l...

Casual Listener

Plan Premium Country Portugal Device Samsung Galaxy 8 Operating System Android Pie   My Question or Issue Recently my autoplay stopped working and I've already tried everything that is...

Xenia

Spotify Legend

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
  • 0 likes

Solved!! App disconnects to any wifi speaker

PlanPremiumCountryUk Device(Samsung Galaxy s10+, Windows 10, Amazon fire stick)Operating System(Android 10) My Question or IssueFor quite a while now listening on my sonos speakers the widget in the notification slider which (to pause/play forward/re...

Casual Listener

  Plan Premium Country Uk   Device (Samsung Galaxy s10+, Windows 10, Amazon fire stick) Operating System (Android 10)   My Question or Issue For quite a while now listening...

9wr

Casual Listener

1861 Views

2 replies

0 likes

  • 1861 Views
  • 2 replies
  • 0 likes

Premium user, still having problems with the shuffling

PlanPremiumCountryUnited StatesDevice(Google Pixel 3A)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm a premium user who recently got a new phone (Google Pixel 3a). I'm not sure if this is an issue of shuffling or of ...

Casual Listener

Plan Premium Country United States Device (Google Pixel 3A) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I'm a premium user who recently...

EmilyJ91

Casual Listener

752 Views

2 replies

0 likes

  • 752 Views
  • 2 replies
  • 0 likes

Could the name of song show in the original language?

PlanPremiumCountryTaiwanDeviceRealme XTOperating SystemANDROID 10My Question or IssueACTUALLY, this is all platform issue.I know there was a similar questions before, but it seems not got any solution, so I would like to ask again.In many case, the s...

Visitor

Plan Premium Country Taiwan Device Realme XT Operating System ANDROID 10 My Question or Issue ACTUALLY, this is all platform issue. I know there was a similar questions before, but it seems...

506 Views

0 replies

3 likes

  • 506 Views
  • 0 replies
  • 3 likes