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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196223 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196223 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

538040 Views

78 replies

3 likes

  • 538040 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444198 Views

565 replies

37 likes

Account
Free
  • 444198 Views
  • 565 replies
  • 37 likes

This broken awful POS app

So since the last update I am continually having to power off and on my phone to fix crashes with the app.And the tracks stopping mid-track bug is back (happens on 50% of tracks). Every app update we get 'bug fixes' but the same old (previously fixed...

Roadie

So since the last update I am continually having to power off and on my phone to fix crashes with the app. And the tracks stopping mid-track bug is back (happens on 50% of tracks). Every app update ...

user_y

Music Fan

743 Views

1 replies

1 likes

  • 743 Views
  • 1 replies
  • 1 likes

Behind the lyrics not working, reinstalling doesn't work

PlanPremiumCountryMexicoDeviceSamsung Galaxy Note 9Operating SystemAndroid Q My Question or Issuethe "Behind the Lyrics" option is not working on some songs that I had previously seen the option on (I also tried to do the one from the example on the ...

Casual Listener

Plan Premium Country Mexico Device Samsung Galaxy Note 9 Operating System Android Q   My Question or Issue the "Behind the Lyrics" option is not working on some songs that I had previo...

gippolito

Casual Listener

2929 Views

4 replies

1 likes

Android
Behind the lyrics
Genius
  • 2929 Views
  • 4 replies
  • 1 likes

Some local files won't sync to Android

PlanPremiumCountryUSADeviceMotorola Moto G7Operating SystemAndroid 9 My Question or IssueI have some audio files from CDs and such that are not on Spotify and thus I must use the "local files" ability on desktop to put them in playlists. This works j...

Visitor

Plan Premium Country USA Device Motorola Moto G7 Operating System Android 9   My Question or Issue I have some audio files from CDs and such that are not on Spotify and thus I must use...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Superuser Contribution kan inte logga in på min android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Elena

Moderator

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution 'Dislike' removed in favor of 'Hide'. Doesn't auto-skip or synch with desktop

PlanPremiumCountryUSDeviceGalaxy 8Operating SystemAndroid Pie (9)My Question or IssueUntil roughly a month or two ago, when using the mobile app, I could 'dislike' a song when listening to the 'Discovery Weekly' list. This would skip to the next song...

Newbie

Plan Premium Country US Device Galaxy 8 Operating System Android Pie (9) My Question or Issue Until roughly a month or two ago, when using the mobile app, I could 'dislike' a song when liste...

Peter

Spotify Legend

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

Superuser Contribution App forgets it is streaming to Chromecast/Google Home

PlanPremiumCountryUSA DevicePixel 4 XLOperating SystemAndroid 10 My Question or IssueWhen casting to Chromecast enabled speaker(s) and phone screen locks, after a few minutes the phone will forget that it is casting music. Music continues to play, ho...

Visitor

Plan Premium Country USA   Device Pixel 4 XL Operating System Android 10   My Question or Issue When casting to Chromecast enabled speaker(s) and phone screen locks, after a few ...

Ivan

Spotify Legend

655 Views

1 replies

1 likes

  • 655 Views
  • 1 replies
  • 1 likes

Poor sound quality on one of my devices

DeviceAsus Zenfone 6Operating SystemAndroid 10 I have an issue with the sound quality of Spotify on my new phone, an Asus Zenfone 6. Even though sound quality is set to very high it is still very poor. When I connect the same headset to my old phone,...

Newbie

Device Asus Zenfone 6 Operating System Android 10   I have an issue with the sound quality of Spotify on my new phone, an Asus Zenfone 6. Even though sound quality is set to very high it is...

Mikawo56

Visitor

1024 Views

1 replies

0 likes

  • 1024 Views
  • 1 replies
  • 0 likes

The queue

PlanPremiumCountryUSA DeviceOnePlus 3TOperating SystemAndroid My Question or IssueCorrect me if I am wrong. This is how it used to be. If I was listening to music in a queue and I wanted to start listening to another album. I would just navigate to t...

Regular

  Plan Premium Country USA   Device OnePlus 3T Operating System Android   My Question or Issue Correct me if I am wrong. This is how it used to be. If I was listening to mu...

481 Views

0 replies

1 likes

  • 481 Views
  • 0 replies
  • 1 likes

Playlist reshuffles when switching between output (Spotify Connect)

PlanPremiumCountryUSADevicePixel 2XLOperating SystemAndroid 10 My Question or IssueWhen I switch the output of my audio via Spotify Connect, the playlist I am listening to reshuffles itself. This has gotten very annoying when I am listening to my Dis...

Casual Listener

Plan Premium Country USA Device Pixel 2XL Operating System Android 10   My Question or Issue When I switch the output of my audio via Spotify Connect, the playlist I am listening to re...

530 Views

0 replies

1 likes

  • 530 Views
  • 0 replies
  • 1 likes

Superuser Contribution I get literally 7 ads in a row, yes I counted.

PlanFreeCountryUSADeviceGalaxy A20Operating SystemAndroid Samsung My Question or IssueI would be listening and I get an option to reject watching an add and I get the add anyway, but with 6 more, very long ones. And when I do accept them, they are st...

Visitor

  Plan Free Country USA Device Galaxy A20 Operating System Android Samsung   My Question or Issue I would be listening and I get an option to reject watching an add and I get the...

No30min

Casual Listener

4042 Views

2 replies

1 likes

  • 4042 Views
  • 2 replies
  • 1 likes

no shows?

PlanPremiumCountryIsle of ManDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueSo this podcast I've been listening to a lot are coming out with video to go with the podcast, when I watch the episode that is supposed to have vide...

Visitor

Plan Premium Country Isle of Man Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue So this podcast I've been listening to a lot are coming out with video to...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Solved!! "All filled up" but I don't have any downloads

PlanPremiumCountryThe NetherlandsDeviceMotorola G8 PlusOperating SystemAndroid 9 My Question or IssueI keep getting the notification "All filled up" saying there is no more room in my library. Just to be clear: I DO NOT have any downloads. I removed ...

Casual Listener

  Plan Premium Country The Netherlands Device Motorola G8 Plus Operating System Android 9   My Question or Issue I keep getting the notification "All filled up" saying there is n...

RalfPhilipsen

Casual Listener

834 Views

3 replies

0 likes

Download bug
  • 834 Views
  • 3 replies
  • 0 likes

Gear S3 issue

PlanPremiumCountryEgyptDeviceSamsung Galacy Gear S3 smart watch My Question or IssueSpotify application is not available on the samsung store when i search from the watch and even when i search from my samsung store on my mobile under the watch secti...

Visitor

Plan Premium Country Egypt Device Samsung Galacy Gear S3 smart watch   My Question or Issue Spotify application is not available on the samsung store when i search from the watch and eve...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music is starting when the phone call has finished

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueSpotify is running automatically without any action when I finish a phone talk. I have to close the spotify app to stop the music. Spotify is starting automatic...

Casual Listener

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android    My Question or Issue Spotify is running automatically without any action when I finish a phone talk...

Mario

Spotify Legend

1840 Views

3 replies

0 likes

  • 1840 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music stops after 10 minutes

PlanPremiumCountryUKDeviceSamsung Galaxy A51Operating SystemAndroid 10/One UI 2.0 My Question or IssueI know this topic has been posted a lot and I'm sorry about that but I've browsed these forums and tried all the solutions I can find but none of th...

Newbie

Plan Premium Country UK Device Samsung Galaxy A51 Operating System Android 10/One UI 2.0   My Question or Issue I know this topic has been posted a lot and I'm sorry about that but I'v...

Katerina

Spotify Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Local Files on Android make the app slow down

PlanPremium CountryMéxico DeviceXiaomi Mi Note 10 Operating SystemAndroid 10 My Question or IssueI have 2 local files folders saved on my phone, one of them has 18 tracks and I have no problem whahtsoever, but on the other folder, with 7 tracks, the ...

Visitor

Plan Premium   Country México   Device Xiaomi Mi Note 10   Operating System Android 10   My Question or Issue I have 2 local files folders saved on my phone, one of t...

owkle

Newbie

698 Views

1 replies

1 likes

  • 698 Views
  • 1 replies
  • 1 likes

Android TV App , Playlist with local files

PlanPremiumCountryCanadaDevicenVidia Shield TVOperating System, Android OreoMy Question or IssueI'm using the Spotify for Android TV. On the desktop I created a playlist and added to local songs to it. I clicked to set the playlist for download, both...

Music Fan

Plan Premium Country Canada Device nVidia Shield TV Operating System , Android Oreo My Question or Issue I'm using the Spotify for Android TV. On the desktop I created a playlist and ad...

jim146

Music Fan

1086 Views

1 replies

0 likes

  • 1086 Views
  • 1 replies
  • 0 likes

Podcast keeps starting over from episode 1

PlanPremiumCountryUS Samsung Galaxy note 9 My Question or IssueWithin the past week when I finish an episode of Wizard and the Bruiser, the next episode it plays is episode 1, then continues on to episode 2, 3 etc. I've been listening in chronologica...

Visitor

  Plan Premium Country US  Samsung Galaxy note 9   My Question or Issue Within the past week when I finish an episode of Wizard and the Bruiser, the next episode it plays is ep...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

Superuser Contribution When I make a playlist, I can't see all my liked songs

When I make a playlist the arrow button to expand my liked songs is gone and I go to the bottom of my liked songs (therefore seeing all the songs I've liked). How do I get to the arrow back?PlanPremiumCountryUnited KingdomDevice Samsung A70Operating ...

Visitor

When I make a playlist the arrow button to expand my liked songs is gone and I go to the bottom of my liked songs (therefore seeing all the songs I've liked). How do I get to the arrow back? Plan ...

Katerina

Spotify Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song info not showing

Song title and Artist info not showing upCountryIndonesia DeviceSamsung A50sOperating SystemAndroid 10 My Question or Issue

Casual Listener

Song title and Artist info not showing up Country Indonesia   Device Samsung A50s Operating System Android 10   My Question or Issue  

otied

Casual Listener

1621 Views

4 replies

0 likes

  • 1621 Views
  • 4 replies
  • 0 likes