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Problem About Artist Page

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Problem About Artist Page

Plan

Premium

Country

Turkey

Device

Xperia XA Ultra

Operating System

Android 7.0

 

My Question or Issue

When I try to open an artist page or album page the mobile application of the Spotify stops working. I can't open of any artist page. What should I do for solve this problem?

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Reply

Accepted Solutions
Marked as solution

Hey @Asamu, thanks for reaching out to the Community!

 

Could you try restarting your device? If that doesn't help, could you try a clean reinstall of the app following these steps


Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey @Asamu, thanks for reaching out to the Community!

 

Could you try restarting your device? If that doesn't help, could you try a clean reinstall of the app following these steps


Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Restarting my device didn't work but I tried a clean reinstall of the app and it works. Thank you so much.

Hey @Asamu,

 

You're welcome! I'm happy to hear everything is back on track. If you need help in the future, don't hesitate to start a topic and the Community will be happy to help.

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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