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Playlists not working and general issues with app

Playlists not working and general issues with app

Plan

Premium

Country

Germany

Device

Xiaomi A3

Operating System

Android Oreo

 

My Question or Issue

Since a few weeks I experience following problems:

 

when starting to play  a new playlist, one song is played and thereafter spotify returns to a single same album I heared a few weeks ago. It does not matter what playlist I start, but after the first song it always returns to that single album. When I try to return to the next song in the playlist, the app shows it is playing, but no sound.

 

Playlist problem also appeared in spotify connect on bose speaker.

Reply
1 Reply

Hey there @jon911!

 

Thanks for reaching out to us and welcome to the Community!

 

We'd recommend starting with following the steps here to clear your queue.

 

Then you can try logging out > restarting your device > logging back it to sync up the changes.

 

Keep us in the loop and let us know if you have any questions.

ElenaModerator
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