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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210732 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210732 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561067 Views

78 replies

3 likes

  • 561067 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463014 Views

575 replies

39 likes

Account
Free
  • 463014 Views
  • 575 replies
  • 39 likes

Payment problem

PlanPremiumCountryBelgium DeviceSamsung galaxy J5 Operating SystemAndroid My Question or IssueHello, I have been paying spotify with paypal for a few months already now but when I try to pay it again it no longer accepts my paybal account even though...

Visitor

Plan Premium Country Belgium   Device Samsung galaxy J5  Operating System Android   My Question or Issue Hello, I have been paying spotify with paypal for a few months a...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Superuser Contribution App seems to be opening, but flips away withing miliseconds.

Plan: Premium Country: Belgium Device: Samsung Galaxy S9 Operating System: Android 10 My Question or IssueWhen I want to open the Spotify-app, it seems to be opening, but then within seconds it flips away. No matter how many times I've restarted my p...

Visitor

Plan: Premium Country: Belgium Device: Samsung Galaxy S9 Operating System: Android 10   My Question or Issue When I want to open the Spotify-app, it seems t...

Ivan

Spotify Legend

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Problema con el orden de reproducción el lista

Hola, tengo un plan premium, soy de México y tengo instalado el sistema en mi Samsung J4 Plus, Android, Tengo un play List de unas 900 canciones y hasta hace una semana o semana y media podía reproducir mi lista de favoritos de forma continua es deci...

Visitor

Hola, tengo un plan premium, soy de México y tengo instalado el sistema en mi Samsung J4 Plus, Android, Tengo un play List de unas 900 canciones y  hasta hace una semana o semana y media podía r...

Aspec2

Visitor

5422 Views

1 replies

0 likes

Problema con reproduccion de lista
  • 5422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sms links not loading properly (Android)

PlanPremiumCountry USA DeviceSamsung galaxy 8Operating SystemAndroid App Version:8.5.54.869 My Question or IssueWhenever I tap on an sms link from a text, spotify will open to the album that was intended to be shared.. But it does not autoplay the sp...

Newbie

Plan Premium Country  USA  Device Samsung galaxy 8 Operating System Android   App Version: 8.5.54.869   My Question or Issue Whenever I tap on an sms link from a text...

942 Views

0 replies

0 likes

links
sharing
SMS
  • 942 Views
  • 0 replies
  • 0 likes

Randomly Stops Playing Android

Plan PremiumCountryusaDeviceSamsung GALAXY S10 My Question or IssueFor a few weeks my music will randomly stop playing. The app is still open. This is super annoying especially when driving with the hands free law. I always update and restart my phon...

Visitor

Plan Premium Country usa Device Samsung GALAXY S10   My Question or Issue For a few weeks my music will randomly stop playing. The app is still open. This is super annoying especiall...

420 Views

0 replies

1 likes

  • 420 Views
  • 0 replies
  • 1 likes

Music stops when I use the app in the background

PlanPremiumCountryTurkeyDeviceSamsung Galaxy J7 2016Operating System(Android) My Question or Issuemusic stops when I use the app in the background. Also the music starts again when I re-enter the application.

Visitor

  Plan Premium Country Turkey Device Samsung Galaxy J7 2016 Operating System (Android)   My Question or Issue music stops when I use the app in the background. Also the music sta...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution [Android] Local files not playing

PlanPremiumCountryUSDeviceNokia 6.2Operating SystemAndroid 9, February Security Patch I am able to sync local files to my Android phone (Nokia 6.2, Android 9, February security patch). The titles appear as white, and have the downloaded symbol next t...

Casual Listener

Plan Premium Country US Device Nokia 6.2 Operating System Android 9, February Security Patch   I am able to sync local files to my Android phone (Nokia 6.2, Android 9, February security...

techconspiracy

Casual Listener

1888 Views

2 replies

0 likes

Android
local files
problem
  • 1888 Views
  • 2 replies
  • 0 likes

Sorting playlists

PlanPremiumCountryIndia Operating Systemandroid 7 and windows 10 My Question or Issue There is an option to sort playlists by recently added so that new songs are added to the top but then i'm unable to change their order. there should be an option t...

Casual Listener

Plan Premium Country India  Operating System android 7 and windows 10   My Question or Issue   There is an option to sort playlists by recently added so that new songs are add...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Need plain lyrics

PlanPremiumCountryIndia Operating Systemandroid 7 and windows 10 My Question or Issue I don't care about the story of the lyrics or behind the scenes that you give with the genius lyrics. Just need simple plain lyrics, like amazon music. If possible ...

Casual Listener

Plan Premium Country India  Operating System android 7 and windows 10   My Question or Issue   I don't care about the story of the lyrics or behind the scenes that you give wi...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Managing and deleting downloaded songs

PlanPremiumCountryIndiaOperating SystemI use spotify on android 7 and windows 10 My Question or Issue I want a separate list of ALL my downloaded songs in the library. It should have each and every song i have downloaded on that device. and i need an...

Casual Listener

Plan Premium Country India Operating System I use spotify on android 7 and windows 10   My Question or Issue   I want a separate list of ALL my downloaded songs in the library. It ...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Chromecast übertragung bricht seit 21.04. ständig ab

Hallo, seit gestern 21.04. bricht die Übertragung auf den "Google Chromecast Ultra" ständig ab. Am häufigsten wenn man die App auf dem Handy aus dem Hintergrund wieder öffnet, hier mit Video: https://youtu.be/qviH2k4ll9s Aber auch im laufenden Betrie...

Regular

Hallo, seit gestern 21.04. bricht die Übertragung auf den "Google Chromecast Ultra" ständig ab.   Am häufigsten wenn man die App auf dem Handy aus dem Hintergrund wieder öffnet, hier mit Video...

Dagmaleo

Regular

5856 Views

1 replies

2 likes

  • 5856 Views
  • 1 replies
  • 2 likes

How do I view my hidden music?

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueI was listening to a radio for an album and heard a song I liked. Tried to add it to my playlist but some one thought it was a good idea to have the fir...

Newbie

Plan Premium Country United States Device Samsung Galaxy S8 Operating System Android   My Question or Issue I was listening to a radio for an album and heard a song I liked. Tried to a...

605 Views

0 replies

0 likes

  • 605 Views
  • 0 replies
  • 0 likes

Android App notification controls disappear/time out with Spotify Connect & Sonos

I know a similar bug existed recently and was apparently resolved for normal use cases, but I still have this problem when using Spotify Connect to play to Sonos. If I don't use the Spotify app for ~10 minutes, all the notification controls go away (...

Newbie

I know a similar bug existed recently and was apparently resolved for normal use cases, but I still have this problem when using Spotify Connect to play to Sonos.  If I don't  use the Spoti...

hortonio

Casual Listener

1662 Views

2 replies

17 likes

  • 1662 Views
  • 2 replies
  • 17 likes

Solved!! New 'Liked songs' playlist has added every song I've saved!

PlanPremiumCountryUKDeviceMoto G5sOperating SystemAndroid Oreo The new update arrived a day or so ago and while I was pleased to see the 'Liked Songs' playlist - at last! - I was surprised that there were already almost 8,000 songs in it!It didn't ta...

Regular

  Plan Premium Country UK Device Moto G5s Operating System Android Oreo   The new update arrived a day or so ago and while I was pleased to see the 'Liked Songs' playlist - at las...

SJDrury

Regular

33635 Views

11 replies

20 likes

  • 33635 Views
  • 11 replies
  • 20 likes

Equalizer Xiaomi - Bose QC35II

Hello everyone !I have a problem on my phone with spotify app , in the equalizer section the bass booster won't work correctly ! When the bass booster is off i got real bass in my headphone but when i enable this option bass are flat. It's like the b...

Visitor

Hello everyone ! I have a problem on my phone with spotify app , in the equalizer section the bass booster won't work correctly ! When the bass booster is off i got real bass in my headphone but whe...

ninjaper477474

Newbie

1721 Views

1 replies

1 likes

Equalizer
MIUI11
QC35II
  • 1721 Views
  • 1 replies
  • 1 likes

Android - blank ads

PlanFree/PremiumCountry DevicePixel 3Operating SystemAndroid 10 My Question or IssueApp keeps getting stuck on endless empty ads. Have to restart the app to resume. It's not every time, but about half of the ads do this. It's like there's a broken on...

Casual Listener

Plan Free/Premium Country   Device Pixel 3 Operating System Android 10   My Question or Issue App keeps getting stuck on endless empty ads. Have to restart the app to resume. It's...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Songs Skipping on Samsung Galaxy S8

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy S8 My Question or IssueOn my galaxy s8, every other song is skipped. It doesn't matter if it's in an album or playlist, they just refuse to play unless I specifically click on them. I use...

Casual Listener

Plan Premium Country United States of America Device Samsung Galaxy S8   My Question or Issue On my galaxy s8, every other song is skipped. It doesn't matter if it's  in an album o...

Elena

Moderator

1461 Views

1 replies

1 likes

  • 1461 Views
  • 1 replies
  • 1 likes

Superuser Contribution Ayuda! Daily mix no actualiza

Hola!Hace un mes aprox me desaparecieron daily mixes, y solo quedo una que no se actualiza y no refleja la música que escucho.Ya desinstalé e instalé la app, pero no pasó nada.Tengo android cuenta premiumAyuda! PlanPremiumCountryArgentina Device(Moto...

Newbie

Hola! Hace un mes aprox me desaparecieron daily mixes, y solo quedo una que no se actualiza y no refleja la música que escucho. Ya desinstalé e instalé la app, pero no pasó nada. Tengo android cue...

marta_pollo

Visitor

3141 Views

2 replies

0 likes

Daily Mixes
dailymix
  • 3141 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle on even when I disable it on my Liked songs

PlanPremiumCountryBrazilDeviceSamsung S9Operating SystemAndroid 8.0 OreoMy Question or Issue I have shuffle disabled on my Liked Song playlist on all devices, but it seems that after a while listening to the songs, they play in a randomized way,even ...

Visitor

Plan Premium Country Brazil Device Samsung S9 Operating System Android 8.0 Oreo My Question or Issue   I have shuffle disabled on my Liked Song playlist on all devices, but it seems th...

Ivan

Spotify Legend

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

Superuser Contribution Has the interface for the Fire TV app changed?

Since about two days ago, the app interface for Fire TV has changed. Now it looks like that of my iOS app, whereas previously the screen contained more thumbnails and more information. Is this change permanent? I actually prefer the previous interfac...

Regular

Since about two days ago, the app interface for Fire TV has changed. Now it looks like that of my iOS app, whereas previously the screen contained more thumbnails and more information.   &...

Katerina

Spotify Legend

638 Views

1 replies

0 likes

FireTV
  • 638 Views
  • 1 replies
  • 0 likes