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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857398 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857398 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21571 Views
  • 3 replies
  • 0 likes
  • 21571 Views
  • 3 replies
  • 0 likes

Superuser Contribution Home page is blank for days

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I've been having issues for days now the home page is blank what to do I've paid for prem...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Katerina
  • Spotify Legend
  • 1351 Views
  • 6 replies
  • 1 likes
  • 1351 Views
  • 6 replies
  • 1 likes

[playing] I can not play my songs without adding them a playlist

PlanPremium CountryTürkiyeDeviceXiaomi mi 5s plus Operating SystemAndroid 8 My Question or IssueIn the old versions of the application, I could play my musics by selecting the "songs" tab and pressing to "play". But now, I can not do it because there...

  • Casual Listener
  •   Plan Premium  Country Türkiye Device Xiaomi mi 5s plus  Operating System Android 8   My Question or Issue In the old versions of the application, I could play my musi...
  • 1_d28ex-u0fqr
  • Regular
  • 1246 Views
  • 3 replies
  • 0 likes
  • Individual
    library
    Music
    playing
  • 1246 Views
  • 3 replies
  • 0 likes

Samsung gear fit 2: Offline mode won't allow shuffle

PlanPremiumDeviceSamsung Gear Fit 2Operating SystemAndroid My Question or IssueI'm using the Samsung gear fit 2 in combination with the Spotify app. Once the app (on the gear) is in offline mode, it won't allow me to play songs in a downloaded playli...

  • Visitor
  • Plan Premium Device Samsung Gear Fit 2 Operating System Android   My Question or Issue I'm using the Samsung gear fit 2 in combination with the Spotify app.   Once the app (on the...
  • 263 Views
  • 0 replies
  • 0 likes
  • 263 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Autoplay of downloaded albums doesn't work

Since the last big update (8.5.11.762) I'm struggling with some issues. Among them, I can't no longer filtering downloaded songs by Artists, only by albums. That sucks. Anyone pls can help? Another big issue is that my downloaded albums doesn't autop...

  • Regular
  • Since the last big update (8.5.11.762) I'm struggling with some issues. Among them, I can't no longer filtering downloaded songs by Artists, only by albums. That sucks. Anyone pls can help?  An...
  • Toi_Toi
  • Regular
  • 991 Views
  • 4 replies
  • 0 likes
  • autoplay
    Download Playlists
    filtering
  • 991 Views
  • 4 replies
  • 0 likes

Unwanted tracks appearing in Play Queue

Plan - PremiumCountry - UKDevice - Pixel XLOperating System - Android 9 - Pie My Question or IssueWhen I start using the Spotify app, the same set of songs keep on appearing in my Play Queue (screenshot attached). I haven't added them, and even if I ...

  • Regular
  • Plan - Premium Country - UK Device - Pixel XL Operating System - Android 9 - Pie   My Question or Issue When I start using the Spotify app, the same set of songs keep on appearing in my Pl...
  • 206 Views
  • 0 replies
  • 0 likes
  • Play queue
  • 206 Views
  • 0 replies
  • 0 likes

Recover last weekly discover / or / Visualize the memory cache ?

PlanPremiumCountryFRDeviceAsus Zenfone 3Operating SystemAndroid My QuestionYesterday I was driving and listening my "weekly discover" on spotify with my smartphone. Some songs were great but I cannot liked it because I was driving and my smarpthone w...

  • Visitor
  • Plan Premium Country FR Device Asus Zenfone 3 Operating System Android   My Question Yesterday I was driving and listening my "weekly discover" on spotify with my smartphone. Some song...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Playlist Tab Gone?

PlanPremiumDeviceOnePlus 5 My Question or IssueRecently updated the app. Look under your library tab and I have all the usual options of songs, albums etc but no playlists tab? I can't find where to access my playlists anywhere on the app.

  • Newbie
  • Plan Premium Device OnePlus 5     My Question or Issue Recently updated the app. Look under your library tab and I have all the usual options of songs, albums etc but no playlists ta...
  • DanifC
  • Composer
  • 628 Views
  • 1 replies
  • 0 likes
  • 628 Views
  • 1 replies
  • 0 likes

Daily mixes not loading

PlanPremiumCountryUKDeviceGoogle Pixel 2 Operating SystemAndroid Pie My Question or IssueI keep getting "Sorry, something went wrong. Please give it another try" when I try to play any of the Daily Mixes.I have re-installed the app, restarted phone e...

  • Newbie
  • Plan Premium Country UK Device Google Pixel 2  Operating System Android Pie   My Question or Issue I keep getting "Sorry, something went wrong. Please give it another try" when I ...
  • 157 Views
  • 0 replies
  • 0 likes
  • 157 Views
  • 0 replies
  • 0 likes

I cant play any single music since i have factory reseted and reinstalled spotify

PlanFreeDeviceGalaxy s7 edgeOperating SystemLast ver of andriod My Question or Issue I have been using spotify just fine for past years but since last week after a reset factory and reinstallation of spotify , when i search for a single song ( not an...

  • Newbie
  • Plan Free Device Galaxy s7 edge Operating System Last ver of andriod   My Question or Issue   I have been using spotify just fine for past years but since last week after a reset f...
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Superuser Contribution Autorun after end of playlist doesn't work anymore

PlanPremiumCountryFranceDeviceAndroidOperating SystemGoogle My Question or IssueIts been a month now since the the autoplay after the end of my playlists doesn't work anymore. I have looked in the settings and the option is correctly activated but fo...

  • Casual Listener
  • Plan Premium Country France Device Android Operating System Google   My Question or Issue Its been a month now since the the autoplay after the end of my playlists doesn't work anymore...
  • Peter
  • Spotify Legend
  • 734 Views
  • 5 replies
  • 0 likes
  • 734 Views
  • 5 replies
  • 0 likes

Shazam tracks not offering a Spotify playlist to add to

Free planAustraliaAndroid S8 and A50 For around the last 12 months when I Shazam a song with the intention of then adding it to a Spotify playlist via the Shazam app, approximately only 2 in 10 songs offers the 'Add To' option. All the other times I ...

  • Visitor
  •   Free plan Australia Android S8 and A50   For around the last 12 months when I Shazam a song with the intention of then adding it to a Spotify playlist via the Shazam app, &...
  • 178 Views
  • 0 replies
  • 1 likes
  • 178 Views
  • 0 replies
  • 1 likes

Spotify Android apps not working on car android player

Recently my spotify apps on my car android player stops working after the recent update. The apps fails to login and shows black screen and later on exit itself. My other family account using other equipment running just fine!. Please help. Thank you...

  • Visitor
  • Recently my spotify apps on my car android player stops working after the recent update. The apps fails to login and shows black screen and later on exit itself. My other family account using other e...
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

Waze not detecting spotify.

So i purchased a android headunit running android 5.1.1 in tablet mode. But i cannot seem to get both spotify and Waze working on it, and both work perfectly seperatly on my headunit.But the option for spotify in waze is missing, i found out its beca...

  • Casual Listener
  • So i purchased a android headunit running android 5.1.1 in tablet mode. But i cannot seem to get both spotify and Waze working on it, and both work perfectly seperatly on my headunit. But the option...
  • spazer
  • Visitor
  • 1209 Views
  • 2 replies
  • 2 likes
  • 1209 Views
  • 2 replies
  • 2 likes

Playlist radio is useless without dislike

is that a Joke?for what am i playing 7 dollars?i created new playlist added my favorite songs but with diffrenet genereand Walla the radio is useless.it contains 0 of the songs i want.and for the best part, the dislike button is gone. i guess i will ...

  • Casual Listener
  • is that a Joke? for what am i playing 7 dollars? i created new playlist added my favorite songs but with diffrenet genere and Walla the radio is useless. it contains 0 of the songs i want. a...
  • miketB
  • Casual Listener
  • 474 Views
  • 1 replies
  • 2 likes
  • 474 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't connect Shazam with Spotify

Hello! I use Spotify Premium and it worked just fine until just a couple of days ago when it disconnected and now it's only connected to Apple Music whitch I've never used before. Can it be because I'm in another country? I tried to Deinstall it but ...

  • Visitor
  • Hello!    I use Spotify Premium and it worked just fine until just a couple of days ago when it disconnected and now it's only connected to Apple Music whitch I've never used before. Can ...
  • Toinouy
  • Visitor
  • 2611 Views
  • 2 replies
  • 4 likes
  • 2611 Views
  • 2 replies
  • 4 likes

Nummers kwijt

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 237 Views
  • 0 replies
  • 0 likes
  • Verloren nummers
  • 237 Views
  • 0 replies
  • 0 likes

Playlists playing on random and I don't want to.

I want to listen to some of my playlists in the order they're in, but it automatically randomized after the first song. Any ideas on how to stop this?Premium account CountryUSADeviceGalaxy 9

  • Casual Listener
  • I want to listen to some of my playlists in the order they're in, but it automatically randomized after the first song. Any ideas on how to stop this? Premium account  Country USA Device Ga...
  • 1_d28ex-u0fqr
  • Regular
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Playlists not syncing

PlanFreeCountryUSADeviceSamsung Galaxy S9Operating SystemAndroid Oreo (8.0.0) My Question or IssueHello! So I got a new phone last night, and found that my playlists on spotify are no longer there, as well as my likes, etc. I have spotify on my lapto...

  • Casual Listener
  • Plan Free Country USA Device Samsung Galaxy S9 Operating System Android Oreo (8.0.0)   My Question or Issue Hello! So I got a new phone last night, and found that my playlists on ...
  • kaitlyn0916
  • Casual Listener
  • 376 Views
  • 2 replies
  • 0 likes
  • 376 Views
  • 2 replies
  • 0 likes

Custom sort order in my playlist.

PlanremiumCountrySwedenDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or IssuePretty please, with sugar on top, fix the custom sort order in playlists on Android!! How hard can it be?People have askt for it for years now. And Yes...

  • Casual Listener
  • Plan remium Country Sweden Device Samsung Galaxy Note 8 Operating System Android Oreo   My Question or Issue Pretty please, with sugar on top, fix the custom sort order in playlis...
  • 640k
  • Casual Listener
  • 639 Views
  • 1 replies
  • 2 likes
  • 639 Views
  • 1 replies
  • 2 likes

Loudness normalisation on previews

PlanFreeCountryUnited KingdomDeviceSamsung Galaxy Note IIIOperating SystemAndroid 5.0 My Question or IssueWhy is there no loudness normalisation when previewing a track. I also noticed there is no loudness normalisation at all on the web version of S...

  • Newbie
  • Plan Free Country United Kingdom Device Samsung Galaxy Note III Operating System Android 5.0   My Question or Issue Why is there no loudness normalisation when previewing a track. I al...
  • 240 Views
  • 0 replies
  • 0 likes
  • Android
    Desktop
    loudness normalisation
  • 240 Views
  • 0 replies
  • 0 likes