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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5404 Views

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6 likes

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Music stops on Chromecast when I turn my Smartphone on

PlanPremiumCountryGermanyDeviceOnePlus 5Operating SystemAndroid 9 My Question or IssueHI, the music stops on Chromecast when I turn my Smartphone on. I get the speech message (German) over chrome cast "Die Wiedergabe wurde gestoppt, weil Spotify auf ...

Casual Listener

Plan Premium Country Germany Device OnePlus 5 Operating System Android 9   My Question or Issue HI, the music stops on Chromecast when I turn my Smartphone on. I get the speech message...

306 Views

0 replies

0 likes

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Wrong Elapsed Time

PlanPremiumOperating SystemHappens on literally everything my account is connected to, phone, computer, firestick My Question or IssueSomethings wrong with my elapsed time on everything I play. It shows everything as being shorter then it actually is...

Casual Listener

Plan Premium Operating System Happens on literally everything my account is connected to, phone, computer, firestick   My Question or Issue Somethings wrong with my elapsed time on everyth...

558 Views

0 replies

0 likes

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Spotify frequently stuck in offline mode

Where do I file bug reports or get Spotify's eyes? This happens sometimes where spotify gets stuck in offline mode no matter what, usually seems to happen when moving from wifi to data or vice versa. It does it every day to both of us now. I have pix...

Regular

Where do I file bug reports or get Spotify's eyes? This happens sometimes where spotify gets stuck in offline mode no matter what, usually seems to happen when moving from wifi to data or vice versa....

oakstream

Casual Listener

1425 Views

2 replies

1 likes

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Superuser Contribution Kein Ton bei Wiedergabe im Auto via Bluetooth

Hallo, ich nutze Spotify (Premium Account) vorwiegend über die App mit meinem Samsung Galaxy A3 (2017) im Auto. Seit einigen Tagen treten folgende Probleme auf:Songs werden ohne Ton abgespielt, bzw. wenn überhaupt ein paar Takte Musik ertönen, spring...

Visitor

Hallo,   ich nutze Spotify (Premium Account) vorwiegend über die App mit meinem Samsung Galaxy A3 (2017) im Auto.  Seit einigen Tagen treten folgende Probleme auf: Songs werden ohne Ton ...

Covos

Visitor

7486 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Spotify issue with Android Auto

PlanPremiumCountryItaly DeviceGoogle Pixel 3aOperating SystemAndroid 10 Hi, since a couple of week when I connect the device throuth Andorid Auto everything seems to be OK but when I select Spotify, the app on the car screen doesn't work. I cannot ch...

Visitor

Plan Premium Country Italy   Device Google Pixel 3a Operating System Android 10   Hi, since a couple of week when I connect the device throuth Andorid Auto everything seems to be ...

ldice

Newbie

697 Views

1 replies

0 likes

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No Connection on WiFi or Mobile Data

Plan - PremiumCountry - USADevice - Pixel 2 XLOperating System - Android 8.1.0 (Kernel 4.4.88)Spotify version - 8.5.31.676 (Installed from Play Store)My Issue:The Spotify app hasn't been able to connect in months. This issue is independent of the pho...

Visitor

Plan - Premium Country - USA Device - Pixel 2 XL Operating System - Android 8.1.0 (Kernel 4.4.88) Spotify version - 8.5.31.676 (Installed from Play Store) My Issue: The Spotify app hasn't bee...

493 Views

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Android Samsung Note 9 shows connecting when using the Kenwood Spotify or Pandora apps.

Hi - Premium UserCountry - U.S.Device - Samsung Galaxy Note 9Operating System -Android 9 Pie The screen only displays 'Connecting' when trying to use either of the Spotify or Pandora applications on the head unit.I have a Kenwood DDX375BT that until ...

Casual Listener

Hi -   Premium User Country - U.S. Device - Samsung Galaxy Note 9 Operating System -Android 9 Pie   The screen only displays 'Connecting' when trying to use either of the Spotif...

526 Views

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Albums are repeated in artist page

Videohttps://photos.app.goo.gl/NqK88vTqieHvNthB8 PlanPremiumCountryJordanDeviceOnePlus 5TOperating SystemAndroid 9 (OxygenOS 9.0.9)

Newbie

Video https://photos.app.goo.gl/NqK88vTqieHvNthB8   Plan Premium Country Jordan Device OnePlus 5T Operating System Android 9 (OxygenOS 9.0.9)  

273 Views

0 replies

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when my phone connect with my car it doest play automaticly

PlanPremiumCountrynederlandDeviceoneplus 7t pro mclaren Operating Systemandroid 10 My Question or IssueI had at first a samsung s8 and when it connected to my car and i wanted to play music i touched the screen and it played music from the spotify ap...

Newbie

  Plan Premium Country nederland Device oneplus 7t pro mclaren  Operating System android 10   My Question or Issue I had at first a samsung s8 and when it connected to my ca...

472 Views

0 replies

0 likes

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Se cuelga la aplicacion

Tengo un Xiaomi Redmi Note 8 Pro y cuando intento agregar una cancion a una playlist, o compartir una cancion, o entrar a opciones de la playlist la aplicacion se me congela y tengo que cerrarlaPlanPremiumPeru DeviceXiaomi Redmi Note 8 ProOperating S...

Casual Listener

Tengo un Xiaomi Redmi Note 8 Pro y cuando intento agregar una cancion a una playlist, o compartir una cancion, o entrar a opciones de la playlist la aplicacion se me congela y tengo que cerrarla Pla...

velasquezmaicol

Newbie

1809 Views

3 replies

7 likes

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Connect with Alexa doesn't work after minimizing the Spotify app

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI have an Alexa hooked up to speakers in my living room, which I use to play music with Spotify connect. Using my phone to change the music works until I...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy 9 Operating System Android   My Question or Issue I have an Alexa hooked up to speakers in my living room, which I use to play ...

trewghil

Casual Listener

639 Views

1 replies

0 likes

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Solved!! Playlist Folders

PlanPremiumCountryUSA DeviceSamsung Galaxy S10 My Question or IssueFor years Spotify has ordered my playlist folders in the order that I've made them, newest on top. A couple months ago, I think, they automagically re-ordered themselves on my phone. ...

Regular

Plan Premium Country USA   Device Samsung Galaxy S10   My Question or Issue For years Spotify has ordered my playlist folders in the order that I've made them, newest on top. ...

msquicc

Regular

680 Views

3 replies

2 likes

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No Lock Screen Widget On Android 10 (Solved)

Plan PremiumCountry UKDevice Pixel 4Operating System Android 10 My Question or IssueI recently switched phones to the Pixel 4, and I seemed to have lost a feature in the move over; I used to be able to control playback from the lock screen, but now t...

Newbie

Plan Premium Country UK Device Pixel 4 Operating System Android 10    My Question or Issue I recently switched phones to the Pixel 4, and I seemed to have lost a featur...

akhellPurr

Visitor

24834 Views

1 replies

4 likes

Android
lock screen
Lock Screen Issues
Widget
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Latest Android update (8 Nov 2019) causing phone to crash and downloads disappear.

Plan Premium DeviceMoto G6 Operating SystemAndroid 9 IssueSince the last update (8th November 2019) when regularly using Spotify my phone has randomly crashed. Upon restarting all downloads are gone and Spotify will try an re-download. I am using an ...

Casual Listener

Plan  Premium   Device Moto G6   Operating System Android 9   Issue Since the last update (8th November 2019) when regularly using Spotify my phone has randomly crashed....

373 Views

0 replies

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unable to stop following playlist

PlanPremiumCountryTaiwanDevicePixel 3Operating SystemAndroid 10My Question or Issuesince i clicked a song of the playlistit force me to follow and download the playlisteverytime when i try to stop following the playlist and delete these downloaded so...

Visitor

Plan Premium Country Taiwan Device Pixel 3 Operating System Android 10 My Question or Issue since i clicked a song of the playlist it force me to follow and download the playlist ever...

352 Views

0 replies

0 likes

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Playlist incomplete on android app

PlanFreeCountryRomania DeviceSamsung S7Operating SystemAndroid 8.0.0 My IssueI have subscribed to a podcast 2 months ago. I have had access to all episodes for the last 2 months. Yesterday I noticed that I can only see a few episodes from the last we...

Visitor

Plan Free Country Romania   Device Samsung S7 Operating System Android 8.0.0   My Issue I have subscribed to a podcast 2 months ago. I have had access to all episodes for the las...

245 Views

0 replies

0 likes

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Network connection to "Available Devices" not working after latest update

Plan PremiumCountry Canada DeviceLG G6, LG G5, Nexus 7 (2013) and windows desktopOperating SystemLG G6 Android 8.0.0, LG G5 Android 6.0, Nexus 7 Android 6.0.1, Desktop Windows 10 My Question or Issue After the most recent Spotify update this past wee...

Visitor

Plan Premium Country Canada   Device LG G6, LG G5, Nexus 7 (2013) and windows desktop Operating System LG G6 Android 8.0.0, LG G5 Android 6.0, Nexus 7 Android 6.0.1, Desktop Windows 10 &n...

304 Views

0 replies

0 likes

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Downloaded songs vanishing

PlanPremiumDeviceSamsung Galaxy S5 My Question or IssueAfter getting the latest update every time I close the app all my downloaded songs are deleted. I've cleared the cache. Didn't help.I've uninstalled and redownloaded the app. Didn't help.

Regular

Plan Premium Device Samsung Galaxy S5   My Question or Issue After getting the latest update every time I close the app all my downloaded songs are deleted.  I've cleared the cache. ...

dano532

Regular

419 Views

1 replies

1 likes

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Spotify volume lowers when opening other apps

PlanPremiumCountryUnited statesDeviceSamsung galaxy note 10+Operating SystemAndroid My Question or IssueSo on Spotify on my phone when I open any other apps the volume lowers even though I have sound muted for other apps and it's actually very frustr...

Visitor

  Plan Premium Country United states Device Samsung galaxy note 10+ Operating System Android   My Question or Issue So on Spotify on my phone when I open any other apps the volum...

479 Views

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0 likes

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Solved!!Superuser Contribution Music library redownloads every time after restart

Device: motog6Android version: 9Plan: Premium family There are other posts about this, but the solutions do not work for me and the problem is persistent. Every time I restart my phone, all my downloaded songs redownload. This makes the app basically...

Music Fan

Device: motog6 Android version: 9 Plan: Premium family   There are other posts about this, but the solutions do not work for me and the problem is persistent.   Every time I restart m...

user-removed

Not applicable

27585 Views

31 replies

16 likes

Ongoing Issues
  • 27585 Views
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  • 16 likes