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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195277 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195277 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536756 Views

78 replies

3 likes

  • 536756 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440994 Views

565 replies

37 likes

Account
Free
  • 440994 Views
  • 565 replies
  • 37 likes

Can't download songs to SD anymore

PlanPremiumCountryUnited StatesDeviceSanding Galaxy A10Operating SystemAndroid My Question or IssueToday I noticed that all of my songs which were downloaded to my SD card started getting downloaded to my phone's internal storage. I went to change th...

Visitor

  Plan Premium Country United States Device Sanding Galaxy A10 Operating System Android   My Question or Issue Today I noticed that all of my songs which were downloaded to my SD...

Jose_M

Spotify Star

845 Views

1 replies

1 likes

  • 845 Views
  • 1 replies
  • 1 likes

How getting real customer support?

How can I get real customer support? Usually you get only here the advise: reinstall. But problems are not addressed. I wonder, why I pay a monthly fee.

Roadie

How can I get real customer support?    Usually you get only here the advise: reinstall.    But problems are not addressed. I wonder, why I pay a monthly fee. 

Jose_M

Spotify Star

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Pausa de música.

PremiumBrasilAndroid 9 Samsung A7 2018Meu aplicativo para música sozinha, e acontece o mesmo quando eu uso o aplicativo Lite. Como resolver ira?

Visitor

Premium Brasil Android 9  Samsung A7 2018 Meu aplicativo para música sozinha, e acontece o mesmo quando eu uso o aplicativo Lite. Como resolver ira?

Jose_M

Spotify Star

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Music Randomly Pausing While Phone Is Locked

Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This seems to happen intermittently as well. I've gone ...

Casual Listener

Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This...

Jose_M

Spotify Star

536 Views

1 replies

1 likes

Help
Music pausing
  • 536 Views
  • 1 replies
  • 1 likes

Search bug after adding song to queue

PlanPremiumCountryRomaniaDeviceXiaomi Redmi note 8 proOperating SystemAndroid 9 (MIUI 11.0.3) My Question or IssueI search for a song in the search bar, add it to the queue, and after that the keyboard dissapears, removing the possibility to search f...

Newbie

Plan Premium Country Romania Device Xiaomi Redmi note 8 pro Operating System Android 9 (MIUI 11.0.3)   My Question or Issue I search for a song in the search bar, add it to the queue, ...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist goes back to the top

PlanFreeDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueI realise there is already a post that highlights this issue but that was made in 2015 for a much older version.I have a playlist that has over 2000 songs on it and whe...

Casual Listener

Plan Free Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue I realise there is already a post that highlights this issue but that was made in 2015 for a muc...

PatpatGETJINXED

Casual Listener

1407 Views

7 replies

0 likes

  • 1407 Views
  • 7 replies
  • 0 likes

Superuser Contribution Next Song Becomes 1st song in Library

I play songs in my liked songs library. However there is something up with a looping piece of code or if statements. Long story short, I play a song far down the list, the queue is correct, next song is the one below the currently playing song. I don...

Casual Listener

I play songs in my liked songs library. However there is something up with a looping piece of code or if statements. Long story short, I play a song far down the list, the queue is correct, next song...

julesmm

Casual Listener

448 Views

2 replies

0 likes

  • 448 Views
  • 2 replies
  • 0 likes

daily mix not refershing

PlanFreeCountrySaudi ArabiaDevice(Samsung Galaxy note 4)Operating System(Android Marshmellow, Windows 10) My Question or IssueHI, Daily mix is one of the most loved features in spotify...just when it works.and by "works" i mean when it does what it i...

Newbie

Plan Free Country Saudi Arabia Device (Samsung Galaxy note 4) Operating System (Android Marshmellow, Windows 10)   My Question or Issue HI, Daily mix is one of the most loved features ...

TaTHEj

Composer

1195 Views

5 replies

1 likes

  • 1195 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution How to hide songs in android 2020?

Hi I cant hide songs anymore from android phone. Missing hide button, only the like button available.PlanPremiumCountryHungary Operating SystemAndroid Oreo My Question or Issue

Casual Listener

Hi I cant hide songs anymore from android phone. Missing hide button, only the like button available. Plan Premium Country Hungary   Operating System Android Oreo   My Que...

infinity666

Newbie

5239 Views

5 replies

1 likes

  • 5239 Views
  • 5 replies
  • 1 likes

Problem with the playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and CountrySamsung A30Operating SystemAndroid Oreo My Question or IssueSo i have been facing a problem with the app within a last 3 4 days. T...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and  Country Samsung A30 Operating System Android Oreo   My Question ...

TaTHEj

Composer

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

spotify jumps to first song of playlist (creates same queue repeatedly)

Hey everyone, Whenever I use my galaxy s5 to control the music on my pc spotify creates a queue. I've tried deleting all songs in the queue multiple times (on pc and phone) but after i pick a song i want to listen too it just recreates the some darn ...

Newbie

Hey everyone,   Whenever I use my galaxy s5 to control the music on my pc spotify creates a queue. I've tried deleting all songs in the queue multiple times (on pc and phone) but after i pick ...

MisterGrinch28

Visitor

1047 Views

2 replies

2 likes

  • 1047 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify pausing randomly on Android

PlanPremiumCountry DeviceSony ZX505Operating SystemAndroid 9 My Question or IssueSpotify pausing randomly on Android when screen off with downloaded files.Tried delete all files and reinstall Spotify, turn off battery optimization, swap another SD ca...

Casual Listener

  Plan Premium Country   Device Sony ZX505 Operating System Android 9   My Question or Issue Spotify pausing randomly on Android when screen off with downloaded files. Trie...

Thanatos1

Casual Listener

3633 Views

14 replies

2 likes

pausing randomly
  • 3633 Views
  • 14 replies
  • 2 likes

Solved!! Liste d'attente reviens toujours au debit après chaque morceau

PlanPremiumCountry FranceDeviceSamsungGalaxy Note 8Operating SystemAndroid 8.1 My Question or IssueJe rencontre un problemp à chaque fois que j'écoute une musique sur spotify. J'ai actuellement un Samsung galaxy note 8. Mon problème est le suivant : ...

Newbie

Plan Premium Country  France Device SamsungGalaxy Note 8 Operating System Android 8.1   My Question or Issue Je rencontre un problemp à chaque fois que j'écoute une musique sur sp...

Goul

Visitor

1485 Views

1 replies

0 likes

  • 1485 Views
  • 1 replies
  • 0 likes

New playlist gets a number instead of album name

PlanPremiumCountrySwedenDeviceNokia 8Operating SystemAndroid 9 My Question or IssueFor at least 2 years I have had this issue. When I find an interesting album and save it as a playlist on my iPhone or PC then I skip naming it myself and get a playli...

Regular

Plan Premium Country Sweden Device Nokia 8 Operating System Android 9   My Question or Issue For at least 2 years I have had this issue. When I find an interesting album and save it as...

bootstrapbats

Regular

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Get rid of "Kuenstler*innen"

Is there a way to at least set the language to "english" on android app to get rid of this latest "Kuenstler*innen"? It is hurting every time I see this! The desktop app lets me choose between languages, but I cound not find it on android.Thank You!

Gig Goer

Is there a way to at least set the language to "english" on android app to get rid of this latest "Kuenstler*innen"? It is hurting every time I see this! The desktop app lets me choose between langua...

Emilia_8

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Solved!! Sudden change of playlist

PlanPremiumCountryArgentinaDeviceHuawei Mate 9 LiteOperating SystemAndroid Marshmallow (6.0) My Question or Issue:Hello! I'm having a problem both in Android as Windows. I'm listening to a playlist and suddenly the player changes the music to an unkn...

Casual Listener

Plan Premium Country Argentina Device Huawei Mate 9 Lite Operating System Android Marshmallow (6.0)   My Question or Issue: Hello! I'm having a problem both in Android as Windows....

Emilia_8

Community Legend

1340 Views

5 replies

0 likes

  • 1340 Views
  • 5 replies
  • 0 likes

Superuser Contribution downloading songs in bulk

i know there are other threads on this topic, but I have a ? that probably has not been answered before. or maybe so.... I have a samsung phone. there are 2 questions here: 1) how do I download tunes and put them on a local playlist on this phone? an...

Gig Goer

i know there are other threads on this topic, but I have a ? that probably has not been answered before.  or maybe so....   I have a samsung phone.  there are 2 questions here: &nbs...

Peter

Spotify Legend

1256 Views

1 replies

0 likes

Music
  • 1256 Views
  • 1 replies
  • 0 likes

Local File on Spotify Mobile is unplayable

PlanPremiumCountryThailand DeviceSamsung Note 10, LenovoOperating SystemAndroid, Windows 10 My Question or IssueHi, I can't play the local files, which I have on my PC, on my mobile device. I have enabled the local file on my PC. It is working just f...

Visitor

Plan Premium Country Thailand   Device Samsung Note 10, Lenovo Operating System Android, Windows 10   My Question or Issue Hi, I can't play the local files, which I have on my PC...

CouchMountain

Casual Listener

790 Views

1 replies

0 likes

  • 790 Views
  • 1 replies
  • 0 likes

adding song to multiple playlists and delete a song when you dont want to listen it easily

My Question or Issue ***** very importat I have been using Spotify for a long time but I hate when I tried to add multiple list a song at once. I hate to find that lists and add the song separately. If possible please change the view and support addi...

Casual Listener

My Question or Issue   ***** very importat   I have been using Spotify for a long time but I hate when I tried to add multiple list a song at once. I hate to find that lists and add ...

minnak

Casual Listener

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Can't find watch app Galaxy store

CountryBrasilDeviceGalaxy s9 + gear s2Operating SystemAndroid 9. Tizen 2.3 My Question or IssueI cantc find de Spotify app for de gear S2 on the falaxG store.I have the watch for a few years now and used it with a few different phones. Found a simila...

Casual Listener

  Country Brasil Device Galaxy s9 + gear s2 Operating System Android 9. Tizen 2.3   My Question or Issue I cantc find de Spotify app for de gear S2 on the falaxG store. I have the...

Whereisit

Casual Listener

2315 Views

6 replies

1 likes

Android
Galaxy app
Samsung
tizen
wearable
  • 2315 Views
  • 6 replies
  • 1 likes