Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111288 Views

26 replies

3 likes

  • 111288 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223861 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223861 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581113 Views

79 replies

3 likes

  • 581113 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478419 Views

577 replies

40 likes

Account
Free
  • 478419 Views
  • 577 replies
  • 40 likes

Superuser Contribution I can't access podcasts on my phone

SubscriptionPremiumCountryUSADeviceSamsung Galaxy J7 sky pro My Question or IssueWhenever I try to click on a podcast, it says "an error occurred". Whenever I try to do anything in the podcast tab, it says "something went wrong" It was working on my ...

Regular

Subscription Premium Country USA Device Samsung Galaxy J7 sky pro     My Question or Issue Whenever I try to click on a podcast, it says "an error occurred". Whenever I try to do a...

embu

Visitor

6917 Views

13 replies

3 likes

Android
Mobile
Podcasts
  • 6917 Views
  • 13 replies
  • 3 likes

Spotify randomly stops playing while in offline mode

PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set t...

Visitor

Plan Premium Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...

599 Views

0 replies

1 likes

  • 599 Views
  • 0 replies
  • 1 likes

Connect is starting my phone app

Plan - PremiumCountry - USADevice - Samsung Galaxy s10Operating System - Android 10My Question or IssueToday when I turned on my computer version of Spotify in my office it turned on the app on my phone to run simultaneously. And when I turned it off...

Visitor

Plan - Premium Country - USA Device - Samsung Galaxy s10 Operating System - Android 10 My Question or Issue Today when I turned on my computer version of Spotify in my office it turned on t...

521 Views

0 replies

0 likes

Connect
off
wifi
  • 521 Views
  • 0 replies
  • 0 likes

Solved!! Spotify crashes when I preview the Your Daily Drive playlist

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid 10Spotify Version8.5.55.1105 My Question or IssueWhen I open the Your Daily Drive playlist on Spotify, it shows up like this:I noticed that the playlist is now in Shuffle Mode...

Visitor

Plan Free Country United States Device Samsung Galaxy S9 Operating System Android 10 Spotify Version 8.5.55.1105   My Question or Issue When I open the Your Daily Drive playlist on S...

user-removed

Not applicable

2020 Views

1 replies

1 likes

Android
crashing
Issues
Playlists
  • 2020 Views
  • 1 replies
  • 1 likes

Superuser Contribution No podcasts

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince last night, I can't play my podcasts. They don't even show up. My music works just fine...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since l...

Mario

Spotify Legend

1319 Views

4 replies

0 likes

  • 1319 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcast page unable to load

PlanPremiumCountryCzech RepublicDeviceHuawei P8 liteOperating SystemAndroid My Question or IssueHello,i have an issue with my podcast. After last update, I am not able to play my podcast. There is always error: "Something went wrong" on podcast home ...

Casual Listener

  Plan Premium Country Czech Republic Device Huawei P8 lite Operating System Android   My Question or Issue Hello, i have an issue with my podcast. After last update, I am not a...

Mario

Spotify Legend

1183 Views

3 replies

0 likes

  • 1183 Views
  • 3 replies
  • 0 likes

Spotify Pausing after inactivity

PlanPremiumDeviceSamsung Galaxy S7 After my phone is locked for 10 minutes and I have not interacted with it my spotify will pause. I have tried various different things to fix this issue but I can't seem to fix it. Data saver in Spotify is off, Data...

Visitor

Plan Premium Device Samsung Galaxy S7   After my phone is locked for 10 minutes and I have not interacted with it my spotify will pause. I have tried various different things to fix this is...

Chem0_oPoet

Newbie

992 Views

1 replies

2 likes

  • 992 Views
  • 1 replies
  • 2 likes

Playlist se reinicia

Se reinicia mi playlist adjunto vídeo, https://youtu.be/3nHIgmWSLgY

Casual Listener

Se reinicia mi playlist adjunto vídeo, https://youtu.be/3nHIgmWSLgY

521 Views

0 replies

0 likes

Reinicio
  • 521 Views
  • 0 replies
  • 0 likes

Spotify occasional not accessible on my Roku TV. I sometimes just get a blank screen.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

713 Views

0 replies

0 likes

  • 713 Views
  • 0 replies
  • 0 likes

Solved!! Local files on mobile?

So I just bought a song on my computer, and placed it on my playlist through "local files". I then took this exact file and copied it from my computer onto my phone. But I still can't listen to it on spotify mobile, what gives? How can this be fixed?

Gig Goer

So I just bought a song on my computer, and placed it on my playlist through "local files". I then took this exact file and copied it from my computer onto my phone. But I still can't listen to ...

ohsnapitsath

Casual Listener

13081 Views

31 replies

0 likes

  • 13081 Views
  • 31 replies
  • 0 likes

Solved!!Superuser Contribution Can't download songs.

PlanPremiumCountryItalyDeviceGalaxy Note 8Operating SystemAndroid Version 9 My Question or IssueI usually feel like listening to different playlist and sometimes i download it and sometimes i do not.The problem is the following: It happens when I try...

Casual Listener

Plan Premium Country Italy Device Galaxy Note 8 Operating System Android Version 9   My Question or Issue I usually feel like listening to different playlist and sometimes ...

distructio98

Casual Listener

1189 Views

2 replies

0 likes

  • 1189 Views
  • 2 replies
  • 0 likes

Spotify plays public playlist when asked to play personal playlist using google assistant

PlanPremiumCountrySwedenDeviceSony Xperia XZ2 CompactOperating SystemAndroid 10 My Question or IssueSpotify plays public playlist when asked to play personal playlist using google assistant. === REPRODUCE: ===* Start google assistant (ok google or pr...

Music Fan

Plan Premium Country Sweden Device Sony Xperia XZ2 Compact Operating System Android 10   My Question or Issue Spotify plays public playlist when asked to play personal playlist using g...

701 Views

0 replies

0 likes

  • 701 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem with Local files

Help me!!!!PlanPremiumCountryCanadaDevice(Samsung Galaxy s9)Operating System(Windows 10,) My Question or IssueHello, I'm having a problem with my local files no longer downloading. They all of a sudden just disappeared from my mobile library and appe...

Newbie

Help me!!!! Plan Premium Country Canada Device (Samsung Galaxy s9) Operating System (Windows 10,)   My Question or Issue Hello, I'm having a problem with my local files no longer down...

Elena

Moderator

681 Views

1 replies

0 likes

Help
  • 681 Views
  • 1 replies
  • 0 likes

Can't Click on Add to Playlist Button

Hey all. Newcomer to Spotify here. I just downloaded the Spotify app to my Samsung Galaxy A10e and was initially finding everything to be fairly straightforward... right up until I tried to add a song to a playlist. When searching a song to add to a ...

Visitor

Hey all. Newcomer to Spotify here. I just downloaded the Spotify app to my Samsung Galaxy A10e and was initially finding everything to be fairly straightforward... right up until I tried to add a son...

1307 Views

0 replies

1 likes

  • 1307 Views
  • 0 replies
  • 1 likes

What happened to "I don't like this song" in the New Release playlist?

Plan :PremiumCountry: USADevice: Google Pixel 2 XLOperating System: Android 10My Question or Issue: The ability to choose "I dont like this song" is gone in my "Release Radar" playlist. It's now only letting me hide songs instead, On the PC it lets m...

Roadie

Plan :Premium Country: USA Device: Google Pixel 2 XL Operating System: Android 10 My Question or Issue: The ability to choose "I dont like this song" is gone in my "Release Radar" playlist. It's ...

856 Views

0 replies

4 likes

  • 856 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Fila de reprodução

Minha fila de reprodução fica voltando na primeira música toda hora. Eu entro pra conferir, me mostra tudo certo, na sequência que eu quero, mas toca uma ou duas faixas e volta pra primeira música.Tem como resolver isso?

Casual Listener

Minha fila de reprodução fica voltando na primeira música toda hora. Eu entro pra conferir, me mostra tudo certo, na sequência que eu quero, mas toca uma ou duas faixas e volta pra primeira música. ...

tostesarantes

Casual Listener

1200 Views

3 replies

0 likes

  • 1200 Views
  • 3 replies
  • 0 likes

Solved!! Songs skip when swiping above phone

PremiumUSA Google Pixel 4Android 10 Whenever I move my hand over my screen, without touching it, the song either skips forward or back, depending on which way I move. For example, if I'm holding something in my hand and move it to the right, over the...

Casual Listener

  Premium USA   Google Pixel 4 Android 10   Whenever I move my hand over my screen, without touching it, the song either skips forward or back, depending on which way I move.&nb...

dlraar

Casual Listener

2739 Views

1 replies

0 likes

  • 2739 Views
  • 1 replies
  • 0 likes

Solved!! UI freezes on Android TV

PlanPremium FamilyCountryCzech republicDevicePhilips 48PUS7600/R3Operating SystemAndroid 8 My Question or IssueI have a problem with Spotify app on my Android TV with Android 8. UI completely freezes after random amount of time. It usualy happens dur...

Casual Listener

Plan Premium Family Country Czech republic Device Philips 48PUS7600/R3 Operating System Android 8   My Question or Issue I have a problem with Spotify app on my Android TV with Android...

daniellukes

Casual Listener

5437 Views

6 replies

6 likes

  • 5437 Views
  • 6 replies
  • 6 likes

Genre radio not playing only allows me to select playlists recommendations?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Spotify interrupts playback of other apps

PlanPremiumCountryUKDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueI'm having ongoing problems with Spotify. When I am playing audio back from any other app (BBC Sounds, Soundcloud, Mixcloud, Browser) Spotify occasionally interr...

Visitor

Plan Premium Country UK Device Samsung Galaxy S10+ Operating System Android   My Question or Issue I'm having ongoing problems with Spotify.  When I am playing audio back from any...

568 Views

0 replies

1 likes

  • 568 Views
  • 0 replies
  • 1 likes