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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Solved!!Superuser Contribution [Android][Podcasts] Allow to mark podcasts for wi-fi download

It's possible to mark songs for downloading, and if you're not connected to wi-fi, Spotify will download them later. But for podcasts, that's not currently possible. When I try to download a podcast while not connected to wi-fi, Spotify tells me I ne...

Regular

It's possible to mark songs for downloading, and if you're not connected to wi-fi, Spotify will download them later.   But for podcasts, that's not currently possible.   When I try t...

ora12

Regular

1767 Views

5 replies

0 likes

Android
Podcasts
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Sporadic playback

Every so often whilst listening to a playlist or an album, the current track ends but when the next track starts it's silent. I forward a few tracks and it's still silent, I go back to the track that played correctly last and no problems. Also it kee...

Casual Listener

Every so often whilst listening to a playlist or an album, the current track ends but when the next track starts it's silent. I forward a few tracks and it's still silent, I go back to the track that...

335 Views

0 replies

3 likes

  • 335 Views
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Need to re-install Spotify Android app daily

PlanPremiumCountryThe NetherlandsDeviceMultiple: Nokia 6 and LG G6Operating SystemAndroid 9 (Pie) My Question or IssueSpotify is my favourite travel mate on my daily commute but since a couple of weeks the Android app just does not want to work. I ha...

Newbie

Plan Premium Country The Netherlands Device Multiple: Nokia 6 and LG G6 Operating System Android 9 (Pie)   My Question or Issue Spotify is my favourite travel mate on my daily commute ...

349 Views

0 replies

0 likes

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Spotify redownloads already downloaded files

PlanPremiumCountryAustraliaDeviceSamsung galaxy A8My Question or IssueI restarted my phone after it ran out of battery and spotify had to re-download my library but my SD card still shows that the deleted spotify files are still taking up space

Casual Listener

Plan Premium Country Australia Device Samsung galaxy A8 My Question or Issue I restarted my phone after it ran out of battery and spotify had to re-download my library but my SD card still sho...

238 Views

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Spotify connect on MiUi

Hi Community!My Name is Andreas and here a some information to start with: PlanFamily PremiumGermany DeviceXiaomi Pocophone f1, MiPad4 Plus (,Nokia6, Nexus7 2013, Samsung A3) Android 5 - 10 My Question or Issue:So... since the both Xiaomi devices are...

Visitor

Hi Community! My Name is Andreas and here a some information to start with:   Plan Family Premium Germany   Device Xiaomi Pocophone f1, MiPad4 Plus (,Nokia6, Nexus7 2013, Samsung A3...

1076 Views

0 replies

0 likes

Spotify on HEOS failure
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Automatic switch from SD card to internal memory after every reboot

PlanPremiumCountryGermanyDeviceMotorola Moto G7 PowerOperating SystemAndroid 9 My Question or IssueI have swapped my 64gb SD card to a 200gb SD card now.After the change, I did not have a problem to switch the memory in the Spotify app back to the SD...

Visitor

Plan Premium Country Germany Device Motorola Moto G7 Power Operating System Android 9   My Question or Issue I have swapped my 64gb SD card to a 200gb SD card now. After the change, I...

618 Views

0 replies

10 likes

SD-card autostart
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Deleted files after app update - Root cause discovered

PlanSpotify PremiumCountry - UKDeviceSamsung Galaxy Operating SystemWindows 10 My Question or IssueOnce again my spotify downloaded tracks have been deleted after an app update.After digging deeper it appears Spotify doesn't recognise a current offli...

Visitor

Plan Spotify Premium Country - UK Device Samsung Galaxy  Operating System Windows 10   My Question or Issue Once again my spotify downloaded tracks have been deleted after an app u...

340 Views

0 replies

0 likes

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[Android][Playlists] Better shuffle

The shuffle seems to only work effectively with less than 100 songs. I have over 600 songs on my liked playlist, and I can hear the same song twice in a day. Thanks for your help!

Casual Listener

The shuffle seems to only work effectively with less than 100 songs. I have over 600 songs on my liked playlist, and I can hear the same song twice in a day.    Thanks for your help!

378 Views

0 replies

0 likes

Android
Playlists
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[Android][Playlists] Qued songs don't appear in the song order when I rewind

When I'm listening to my playlist on shuffle then decide to place a song or two in queue, after those songs play and I decide to go back a song or two, those songs I just queued won't be there! That's a big issue for me! Thanks for your help!

Casual Listener

When I'm listening to my playlist on shuffle then decide to place a song or two in queue, after those songs play and I decide to go back a song or two, those songs I just queued won't be there! That'...

449 Views

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Android
Playlists
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Cannot go online on mobile

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid Pie My Question or IssueMy phone simply will not go online in spotify. I have tried different networks and even data usage and it will not go online. There is not even an offline mo...

Casual Listener

  Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android Pie   My Question or Issue My phone simply will not go online in spotify. I have tried different net...

BoricSole53

Casual Listener

450 Views

1 replies

0 likes

  • 450 Views
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Android 9 Bluetooth - skip/play/pause keys does not work

PlanPremiumSpotify version8.5.32.889DeviceHTC U11Operating SystemAndroid 9 My Question or IssueSince some months I have the following issue:My phone is connected with my Kenwood DPX-7100DAB car radio and use Spotify to play music. The music title and...

Newbie

Plan Premium Spotify version 8.5.32.889 Device HTC U11 Operating System Android 9   My Question or Issue Since some months I have the following issue: My phone is connected with my Ke...

722 Views

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bluetooth
Car
controls
pause
Play
Radio
skip
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Recently can't download my music to sd card

PlanPremiumCountryIndonesiaDeviceASUS Zenfone Max M1Operating SystemAndroid Oreo My Question or IssueSo recently a notification pops up from Spotify, telling me that i'm about to download 500+ music. I thought maybe its about to redownload my saved p...

Visitor

Plan Premium Country Indonesia Device ASUS Zenfone Max M1 Operating System Android Oreo   My Question or Issue So recently a notification pops up from Spotify, telling me that i'm abou...

345 Views

0 replies

1 likes

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I Can't share music on Instagram stories

Hello.I see many people sharing songs on Instagram stories, but I can't, why? When I try to share to Instagram there's no option "Instagram stories". Both apps (Instagram and Spotify) are up to date Device: Moto G6 PlusAndroid version: 9 (PPWS29.116-...

Newbie

Hello. I see many people sharing songs on Instagram stories, but I can't, why? When I try to share to Instagram there's no option "Instagram stories". Both apps (Instagram and Spotify) are up to dat...

487 Views

0 replies

1 likes

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Superuser Contribution Spotify Premium does not work with AdGuard DNS

PlanPremiumCountryUSA Device(Pixel 2, Pixel 3, Desktop App, Web player)Operating System(Android Ubuntu 18) I'm a premium user. I use AdGuard DNS on all platforms I use Spotify with. Since I'm paying a monthly fee to avoid advertisements on Spotify, I...

Casual Listener

Plan Premium Country USA   Device (Pixel 2, Pixel 3, Desktop App, Web player) Operating System (Android Ubuntu 18)   I'm a premium user.  I use AdGuard DNS on all platforms I...

koachemup

Visitor

14000 Views

11 replies

4 likes

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Superuser Contribution I can't login to the Spotify app

I have tried all the obvious things. Cleared cache, force stopped, reinstalled, etc. Before when I was signed in, it was saying I was offline even though I wasn't. And then when I tried reinstalling like every other post has said, I can't login. It s...

Visitor

I have tried all the obvious things. Cleared cache, force stopped, reinstalled, etc. Before when I was signed in, it was saying I was offline even though I wasn't. And then when I tried reinstalling ...

jecohn

Visitor

672 Views

2 replies

0 likes

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Superuser Contribution Family Mix not working on Android v8.5.32.889

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid 10 My Question or IssueFamily Mix was working fine when I was the only person in it. I just added a family member, and now if I try to open it on Android I get stuck in the "W...

Casual Listener

Plan Premium Country United States Device Google Pixel 3 Operating System Android 10   My Question or Issue Family Mix was working fine when I was the only person in it. I just added a...

Xenia

Moderator

2759 Views

9 replies

14 likes

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Superuser Contribution Like\Dislike buttons doesn't work from lock-screen notification

PlanPremiumCountryIsraelDeviceXiaomi Redmi 6Operating SystemMIUI v10.4.4 My Question or Issuethe lock-screen notification does not appear to respond to the like\dislike buttons. Clicking on either of these options does nothing. I tried both restartin...

Regular

Plan Premium Country Israel Device Xiaomi Redmi 6 Operating System MIUI v10.4.4   My Question or Issue the lock-screen notification does not appear to respond to the like\dislike butto...

Xenia

Moderator

1202 Views

4 replies

2 likes

Android
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Standard Play non-shuffle

How can I set that shuffle play isn't the standard in playing playlists? PlanPremiumCountryGermany DeviceGoogle Pixel 3 XL Operating SystemAndroid 10 My Question or Issue

Newbie

How can I set that shuffle play isn't the standard in playing playlists?   Plan Premium Country Germany  Device Google Pixel 3 XL  Operating System Android 10   My Ques...

309 Views

0 replies

0 likes

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Where are the downloaded local files from playlist are saved

DeviceSamsung Galaxy 9Operating SystemAndroid 9 My Question or IssueHi,if I add local files to my playlist on my pc, my phone will donwload it, if it's in the same wifi and I can play it there, too. My Question is: Where are those files stored?I'm tr...

Visitor

Device Samsung Galaxy 9 Operating System Android 9   My Question or Issue Hi, if I add local files to my playlist on my pc, my phone will donwload it, if it's in the same wifi and I can p...

579 Views

0 replies

0 likes

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Spotify completely unstable on my Redmi Note 8 Pro Device

PlanPremiumCountryTurkeyDeviceXiaomi Redmi Note 8 ProOperating SystemMIUI 10.4.2.0 My Question or Issue The app freezes (sometimes even the entire phone) when you click on the 3 vertical dots of the song that need to open the menu or if I wanted to c...

Visitor

Plan Premium Country Turkey Device Xiaomi Redmi Note 8 Pro Operating System MIUI 10.4.2.0   My Question or Issue   The app freezes (sometimes even the entire phone) when you clic...

1245 Views

0 replies

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Android
freeze
Spotify
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