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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Evimori

Visitor

382155 Views

542 replies

34 likes

Account
Free
  • 382155 Views
  • 542 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7783 Views

0 replies

7 likes

  • 7783 Views
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  • 7 likes

Spotify not connecting to Google

PlanPremiumCountryUiDeviceHuwaei p20Operating SystemAndroid My Question or IssueI've got a p20 when I try and connect devices from Spotify to the Google home. It just says connecting I know that the Google home works. Can connect a Android tablet. I ...

Regular

Plan Premium Country Ui Device Huwaei p20 Operating System Android   My Question or Issue I've got a p20 when I try and connect devices from Spotify to the Google home. It just says co...

354 Views

0 replies

0 likes

  • 354 Views
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Superuser Contribution Report issue

How do you report an issue with a track on Android, as there doesn't appear to be any options available? I've been forced to come to the Spotify Community website via the browser in order to ask this question. My reason for being here is this single....

Visitor

How do you report an issue with a track on Android, as there doesn't appear to be any options available? I've been forced to come to the Spotify Community website via the browser in order to ask this...

Mario

Spotify Legend

470 Views

3 replies

0 likes

  • 470 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't share music to Instagram Stories

the choice to share music to the Instagram story disappears, so I can't to share the music I hear on Instagram.PlanFreeCountryIndonesiaDeviceXiaomi Redmi Note 5 ProOperating SystemAndroid PieMy Question or Issuethe option to share is missing

Visitor

the choice to share music to the Instagram story disappears, so I can't to share the music I hear on Instagram. Plan Free Country Indonesia Device Xiaomi Redmi Note 5 Pro Operating System And...

Mario

Spotify Legend

1100 Views

1 replies

0 likes

Android
Instagram Stories
  • 1100 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't share sings to my Instagram Story

PlanPremiumCountrySingaporeDeviceMi Max 2Operating SystemAndroid My Question or IssueI always used to be able to share songs to my instagram story. But recently the option wasn't available. I just updated both instagram and spotify thinking that was ...

Visitor

Plan Premium Country Singapore Device Mi Max 2 Operating System Android   My Question or Issue I always used to be able to share songs to my instagram story. But recently the option wa...

Mario

Spotify Legend

600 Views

3 replies

1 likes

  • 600 Views
  • 3 replies
  • 1 likes

Superuser Contribution I cant seem to share a song to my IG stories. Help.

Hello, i have always shared songs tk my IG stories before.... but now that option/feature is missing... My apps are up to date. Im using Samsung galaxy a50

Regular

Hello, i have always shared songs tk my IG stories before.... but now that option/feature is missing...   My apps are up to date. Im using Samsung galaxy a50

Mario

Spotify Legend

896 Views

4 replies

1 likes

  • 896 Views
  • 4 replies
  • 1 likes

Superuser Contribution How to look up the recent songs I've listened to

PlanFree/PremiumCountry Device(Android)Operating System(Android My Question or Issues:How to look up the recent songs I've listened to

Visitor

Plan Free/Premium Country   Device (Android) Operating System (Android   My Question or Issues: How to look up the recent songs I've listened to

Mario

Spotify Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Some song stops when casted to chromecast

PlanPremium DeviceOneplus7pro, samsung s8 and every device tested My Question or IssueSome song keeps playing but seems muted out when casted on chromecast. Other one stops. Both things happen at a certain point of the songs (where maybe previously t...

Newbie

Plan Premium   Device Oneplus7pro, samsung s8 and every device tested   My Question or Issue Some song keeps playing but seems muted out when casted on chromecast. Other one stops. B...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

Não reproduz a música de um artista

PlanPremium famíliaCountryBrasil Device(Moto E6 plus) My Question or Issue Sempre que eu tento reproduzir as músicas do Red Velvet, tanto pelo celular quanto computador ou Ipad, a música simplesmente no toca. Quando tentei pelo desktop, apareceu uma ...

Casual Listener

Plan Premium família Country Brasil   Device (Moto E6 plus)     My Question or Issue   Sempre que eu tento reproduzir as músicas do Red Velvet, tanto pelo celular quant...

Mozer

Composer

808 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Random pause on Samsung

PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy 10Operating SystemAndroid 10 My Question or IssueSo I've been subscribed for a while now and this happens a lot and is quite irritating. My music keep pausing and unpausing randomly. It not my wifi i...

Visitor

Plan Premium Country South Africa Device Samsung Galaxy 10 Operating System Android 10   My Question or Issue So I've been subscribed for a while now and this happens a lot and is quit...

Ivan

Spotify Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

[Android][Browse] Android Auto albums start with random track

I only listen to full albums on Spotify, but when selecting an album through Android Auto the album doesn't start from track 1. It seems like albums begin at a random track, even when looking at the tracklisk. The only workaround I found is to go to ...

Casual Listener

I only listen to full albums on Spotify, but when selecting an album through Android Auto the album doesn't start from track 1. It seems like albums begin at a random track, even when looking at the ...

biv_3

Casual Listener

1119 Views

2 replies

3 likes

Android
Browse
  • 1119 Views
  • 2 replies
  • 3 likes

app lags - clean install helps only temporarily

account PremiumCountry Germany DeviceSamsung Galaxy 7Operating SystemAndroid 8.0.0 My Question or IssueI've had this problem for several years now - Spotify becomes unresponsive in search mode or when I try to access my library. I've done a clean ins...

Casual Listener

account Premium Country Germany   Device Samsung Galaxy 7 Operating System Android 8.0.0   My Question or Issue I've had this problem for several years now - Spotify becomes unre...

484 Views

0 replies

1 likes

  • 484 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify audio began failing with Chromecast

PlanPremiumCountryArgentina DeviceXiaomi MiA2Operating SystemAndroid 9 My Question or Issue I'd been using chromecast with Spotify without problems but suddenly, it doesn't play more than one song and then it stops. I can see that it continues playin...

Newbie

  Plan Premium Country Argentina  Device Xiaomi MiA2 Operating System Android 9   My Question or Issue  I'd been using chromecast with Spotify without problems but sudd...

ewotring

Casual Listener

2567 Views

7 replies

1 likes

  • 2567 Views
  • 7 replies
  • 1 likes

My listening activity not updating for my friends to see, but only when connected to a wifi device

My Question or IssueI have found that my listening activity is only updating for my friends to see, when i'm playing from my computer or telephone through speakers og through jackstick. But mostly im playing music through my wifi devices, which does ...

Visitor

My Question or Issue I have found that my listening activity is only updating for my friends to see, when i'm playing from my computer or telephone through speakers og through jackstick. But mostly ...

823 Views

0 replies

1 likes

device
Friends
listening activity
Update
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Volume LOW?

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemNot sure. Whatever is newest I guess? My Question or IssueMy question is this: Does Spotify in general have less volume than other music apps? The reason why I ask is because yesterday I go...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Not sure. Whatever is newest I guess?   My Question or Issue My question is this: Does Spotify in general have les...

skunk3

Casual Listener

1165 Views

2 replies

0 likes

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  • 2 replies
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Volume spikes for 1 sec when app first launched

It bursts my ears. This problem occurs specifically when the app is just launched (as opposed to being brought back from background) and when the first song is played. The volume just spikes up to what I believe to be max for one split second and the...

Visitor

It bursts my ears. This problem occurs specifically when the app is just launched (as opposed to being brought back from background) and when the first song is played. The volume just spikes up to wh...

569 Views

0 replies

0 likes

Volume Levels
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It's been 2 years since my local files last synced with my phone.

I've tried clearing cache, reinstalling, disabling firewall, disabling avg, a different PC, different mobile, different church, PC as wifi hotspot, different WiFi. The meta data isn't the problem, all the tracks just stay greyed out on my Samsung tab...

Casual Listener

I've tried clearing cache, reinstalling, disabling firewall, disabling avg, a different PC, different mobile, different church, PC as wifi hotspot, different WiFi. The meta data isn't the problem, al...

thisisafish

Casual Listener

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

New home screen

Hello the new home screen is gone i cannot see the six recommendations anymore. I tried everything. Anybody else with this problem.PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows ...

Visitor

Hello the new home screen is gone i cannot see the six recommendations anymore. I tried everything. Anybody else with this problem. Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Spotify stops playing randomly (S9, Android 10)

Premium PlanPolandSamsung Galaxy 9 (Android 10, phone kept up-to-date)Spotify version: 8.5.49.973Hey guys, I've had Spotify for over a year on my S9 and never had issues until now. I've noticed it randomly stops playing musing (pauses a track while p...

Regular

Premium Plan Poland Samsung Galaxy 9 (Android 10, phone kept up-to-date) Spotify version: 8.5.49.973 Hey guys,  I've had Spotify for over a year on my S9 and never had issues until...

dreamlike

Regular

1167 Views

2 replies

2 likes

Android
pause
s9
stops
  • 1167 Views
  • 2 replies
  • 2 likes

Superuser Contribution Radio station error

PlanPremium CountryUSADeviceSamsung Galaxy 8+Operating SystemAndroid version 9Spotify version 8.5.51.941 My Question or IssueI have several playlists. On some playlists, not all, i cannot create a station based on the playlist. I select the Go to Pla...

Visitor

Plan Premium   Country USA Device Samsung Galaxy 8+ Operating System Android   version 9 Spotify version 8.5.51.941   My Question or Issue I have several play...

Ivan

Spotify Legend

1111 Views

1 replies

0 likes

  • 1111 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plenty of songs not available

PlanPremiumCountryIndiaDeviceOneplus 5Operating SystemAndroid 9 My Question or IssueThere are many Hindi songs that are either not searchable or greyed out and not playing with a message "this song is currently unavailable".

Visitor

Plan Premium Country India Device Oneplus 5 Operating System Android 9   My Question or Issue There are many Hindi songs that are either not searchable or greyed out and not playing wi...

Ivan

Spotify Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes