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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376595 Views

541 replies

34 likes

Account
Free
  • 376595 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7596 Views

0 replies

7 likes

  • 7596 Views
  • 0 replies
  • 7 likes

Some song stops when casted to chromecast

PlanPremium DeviceOneplus7pro, samsung s8 and every device tested My Question or IssueSome song keeps playing but seems muted out when casted on chromecast. Other one stops. Both things happen at a certain point of the songs (where maybe previously t...

Newbie

Plan Premium   Device Oneplus7pro, samsung s8 and every device tested   My Question or Issue Some song keeps playing but seems muted out when casted on chromecast. Other one stops. B...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Não reproduz a música de um artista

PlanPremium famíliaCountryBrasil Device(Moto E6 plus) My Question or Issue Sempre que eu tento reproduzir as músicas do Red Velvet, tanto pelo celular quanto computador ou Ipad, a música simplesmente no toca. Quando tentei pelo desktop, apareceu uma ...

Casual Listener

Plan Premium família Country Brasil   Device (Moto E6 plus)     My Question or Issue   Sempre que eu tento reproduzir as músicas do Red Velvet, tanto pelo celular quant...

Mozer

Composer

802 Views

3 replies

0 likes

  • 802 Views
  • 3 replies
  • 0 likes

Superuser Contribution Random pause on Samsung

PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy 10Operating SystemAndroid 10 My Question or IssueSo I've been subscribed for a while now and this happens a lot and is quite irritating. My music keep pausing and unpausing randomly. It not my wifi i...

Visitor

Plan Premium Country South Africa Device Samsung Galaxy 10 Operating System Android 10   My Question or Issue So I've been subscribed for a while now and this happens a lot and is quit...

Ivan

Spotify Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

[Android][Browse] Android Auto albums start with random track

I only listen to full albums on Spotify, but when selecting an album through Android Auto the album doesn't start from track 1. It seems like albums begin at a random track, even when looking at the tracklisk. The only workaround I found is to go to ...

Casual Listener

I only listen to full albums on Spotify, but when selecting an album through Android Auto the album doesn't start from track 1. It seems like albums begin at a random track, even when looking at the ...

biv_3

Casual Listener

1098 Views

2 replies

3 likes

Android
Browse
  • 1098 Views
  • 2 replies
  • 3 likes

app lags - clean install helps only temporarily

account PremiumCountry Germany DeviceSamsung Galaxy 7Operating SystemAndroid 8.0.0 My Question or IssueI've had this problem for several years now - Spotify becomes unresponsive in search mode or when I try to access my library. I've done a clean ins...

Casual Listener

account Premium Country Germany   Device Samsung Galaxy 7 Operating System Android 8.0.0   My Question or Issue I've had this problem for several years now - Spotify becomes unre...

481 Views

0 replies

1 likes

  • 481 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify audio began failing with Chromecast

PlanPremiumCountryArgentina DeviceXiaomi MiA2Operating SystemAndroid 9 My Question or Issue I'd been using chromecast with Spotify without problems but suddenly, it doesn't play more than one song and then it stops. I can see that it continues playin...

Newbie

  Plan Premium Country Argentina  Device Xiaomi MiA2 Operating System Android 9   My Question or Issue  I'd been using chromecast with Spotify without problems but sudd...

ewotring

Casual Listener

2541 Views

7 replies

1 likes

  • 2541 Views
  • 7 replies
  • 1 likes

My listening activity not updating for my friends to see, but only when connected to a wifi device

My Question or IssueI have found that my listening activity is only updating for my friends to see, when i'm playing from my computer or telephone through speakers og through jackstick. But mostly im playing music through my wifi devices, which does ...

Visitor

My Question or Issue I have found that my listening activity is only updating for my friends to see, when i'm playing from my computer or telephone through speakers og through jackstick. But mostly ...

819 Views

0 replies

1 likes

device
Friends
listening activity
Update
  • 819 Views
  • 0 replies
  • 1 likes

Volume LOW?

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemNot sure. Whatever is newest I guess? My Question or IssueMy question is this: Does Spotify in general have less volume than other music apps? The reason why I ask is because yesterday I go...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Not sure. Whatever is newest I guess?   My Question or Issue My question is this: Does Spotify in general have les...

skunk3

Casual Listener

1149 Views

2 replies

0 likes

  • 1149 Views
  • 2 replies
  • 0 likes

Volume spikes for 1 sec when app first launched

It bursts my ears. This problem occurs specifically when the app is just launched (as opposed to being brought back from background) and when the first song is played. The volume just spikes up to what I believe to be max for one split second and the...

Visitor

It bursts my ears. This problem occurs specifically when the app is just launched (as opposed to being brought back from background) and when the first song is played. The volume just spikes up to wh...

563 Views

0 replies

0 likes

Volume Levels
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It's been 2 years since my local files last synced with my phone.

I've tried clearing cache, reinstalling, disabling firewall, disabling avg, a different PC, different mobile, different church, PC as wifi hotspot, different WiFi. The meta data isn't the problem, all the tracks just stay greyed out on my Samsung tab...

Casual Listener

I've tried clearing cache, reinstalling, disabling firewall, disabling avg, a different PC, different mobile, different church, PC as wifi hotspot, different WiFi. The meta data isn't the problem, al...

thisisafish

Casual Listener

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

New home screen

Hello the new home screen is gone i cannot see the six recommendations anymore. I tried everything. Anybody else with this problem.PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows ...

Visitor

Hello the new home screen is gone i cannot see the six recommendations anymore. I tried everything. Anybody else with this problem. Premium Country   Device (iPhone 8, Samsung Galaxy 9, Mac...

477 Views

0 replies

0 likes

  • 477 Views
  • 0 replies
  • 0 likes

Spotify stops playing randomly (S9, Android 10)

Premium PlanPolandSamsung Galaxy 9 (Android 10, phone kept up-to-date)Spotify version: 8.5.49.973Hey guys, I've had Spotify for over a year on my S9 and never had issues until now. I've noticed it randomly stops playing musing (pauses a track while p...

Regular

Premium Plan Poland Samsung Galaxy 9 (Android 10, phone kept up-to-date) Spotify version: 8.5.49.973 Hey guys,  I've had Spotify for over a year on my S9 and never had issues until...

dreamlike

Regular

1147 Views

2 replies

2 likes

Android
pause
s9
stops
  • 1147 Views
  • 2 replies
  • 2 likes

Superuser Contribution Radio station error

PlanPremium CountryUSADeviceSamsung Galaxy 8+Operating SystemAndroid version 9Spotify version 8.5.51.941 My Question or IssueI have several playlists. On some playlists, not all, i cannot create a station based on the playlist. I select the Go to Pla...

Visitor

Plan Premium   Country USA Device Samsung Galaxy 8+ Operating System Android   version 9 Spotify version 8.5.51.941   My Question or Issue I have several play...

Ivan

Spotify Legend

1099 Views

1 replies

0 likes

  • 1099 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plenty of songs not available

PlanPremiumCountryIndiaDeviceOneplus 5Operating SystemAndroid 9 My Question or IssueThere are many Hindi songs that are either not searchable or greyed out and not playing with a message "this song is currently unavailable".

Visitor

Plan Premium Country India Device Oneplus 5 Operating System Android 9   My Question or Issue There are many Hindi songs that are either not searchable or greyed out and not playing wi...

Ivan

Spotify Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album covers randomly dissapearing

PlanPremiumCountryEcuador DeviceSamsung Galaxy Note 10Operating SystemAndroid 9 So i have been using spotify on offline mode for years and recently when i go offline for some days some of my downloaded songs album art dissapear randomly and it is rep...

Visitor

  Plan Premium Country Ecuador  Device Samsung Galaxy Note 10 Operating System Android 9   So i have been using spotify on offline mode for years and recently when i go offli...

Ivan

Spotify Legend

892 Views

1 replies

0 likes

  • 892 Views
  • 1 replies
  • 0 likes

Spotify Integration with Nike+ Run Club App on Android

Plan PremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid version 9 My Question or IssueNike+ Run Club app integrates with Spotify but when I open the music portion of the app it says it should populate with the default music app on my p...

Visitor

Plan  Premium Country USA Device Samsung Galaxy S10+ Operating System Android version 9   My Question or Issue Nike+ Run Club app integrates with Spotify but when I open the music...

ohneVal

Visitor

25585 Views

2 replies

3 likes

Android
Apps
integration
nike
Running
  • 25585 Views
  • 2 replies
  • 3 likes

Downloading to a separate device

I'd like to get my Dad (his mind is a bit off) a Spotify premium membership on my old phone. But I would need to control what music he gets so he won't just download everything.We're on opposite sides of the country.Is there a way to to do that?

Newbie

I'd like to get my Dad (his mind is a bit off) a Spotify premium membership on my old phone. But I would need to control what music he gets so he won't just download everything. We're on opposite si...

507 Views

0 replies

0 likes

Other
Security
Subscription
  • 507 Views
  • 0 replies
  • 0 likes

Viewing playlist times

Hi! A problem I've experienced with the mobile (android) spotify app is not being able to view the time length of a playlist. In previous posts it said this problem was fixed, but after following all the possible solutions, I still could not see the ...

Visitor

Hi! A problem I've experienced with the mobile (android) spotify app is not being able to view the time length of a playlist. In previous posts it said this problem was fixed, but after following all...

368 Views

0 replies

0 likes

Android
Playlists
  • 368 Views
  • 0 replies
  • 0 likes

Superuser Contribution Random artist unfollowed

I've noticed that some artist I have followed or at least saved songs/albums from will be unfollowed. For example Aerosmith, Jimi Hendrix, Andre Nickatina, Conway Twitty etc. I've had this problem with two separate phones now. The LG Aristo and now t...

Casual Listener

I've noticed that some artist I have followed or at least saved songs/albums from will be unfollowed. For example Aerosmith, Jimi Hendrix, Andre Nickatina, Conway Twitty etc. I've had this problem wi...

JohnHinds

Visitor

1121 Views

5 replies

0 likes

  • 1121 Views
  • 5 replies
  • 0 likes

song stops playing at 9 seconds

PlanPremiumCountryBrazilDevice(Samsung Galaxy S7)Operating System(Android Oreo) My Question or Issueand to get back to normal i need to restart.thats the question and i need some help, please.

Newbie

  Plan Premium Country Brazil Device (Samsung Galaxy S7) Operating System (Android Oreo)   My Question or Issue and to get back to normal i need to restart. thats the question a...

517 Views

0 replies

0 likes

Android 8
Help
Samsung Galaxy S7
song stops
  • 517 Views
  • 0 replies
  • 0 likes