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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375647 Views

541 replies

34 likes

Account
Free
  • 375647 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

music randomy changes on my phone

PlanPremiumCountryUSADeviceSamsung Galaxy S10eOperating System My Question or IssueWhile listening to spotify on my phone, the songs will suddenly switch to some random playlist that I would never listen to. It happens at random.

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S10e Operating System     My Question or Issue While listening to spotify on my phone, the songs will suddenly switch to some random...

Emilia_8

Community Legend

642 Views

2 replies

0 likes

  • 642 Views
  • 2 replies
  • 0 likes

How do you remove album art in android?

Spotify decided to add album cover photos in all my playlists on android phones. Does nothing but clutter everything up so you cant scroll through the playlists as fast

Visitor

Spotify decided to add album cover photos in all my playlists on android phones. Does nothing but clutter everything up so you cant scroll through the playlists as fast

RockShu

Music Fan

1211 Views

1 replies

1 likes

  • 1211 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't login to the Spotify app

I have tried all the obvious things. Cleared cache, force stopped, reinstalled, etc. Before when I was signed in, it was saying I was offline even though I wasn't. And then when I tried reinstalling like every other post has said, I can't login. It s...

Visitor

I have tried all the obvious things. Cleared cache, force stopped, reinstalled, etc. Before when I was signed in, it was saying I was offline even though I wasn't. And then when I tried reinstalling ...

jecohn

Visitor

692 Views

2 replies

0 likes

  • 692 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts not updating

PlanPremiumCountryUKDeviceSamsung Galaxy S7 EdgeOperating System8.0.0 My Question or IssueMy Podcasts haven't updated in a few days on my Android app. They are however updating on desktop and on PS4. This happened about a week a go, and after a few d...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S7 Edge Operating System 8.0.0   My Question or Issue My Podcasts haven't updated in a few days on my Android app. They are however updati...

mawij2002

Casual Listener

4645 Views

6 replies

2 likes

  • 4645 Views
  • 6 replies
  • 2 likes

Spotify randomly stops playing while in offline mode

PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set t...

Visitor

Plan Premium Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...

1707 Views

0 replies

3 likes

  • 1707 Views
  • 0 replies
  • 3 likes

Superuser Contribution Spotify Stations Freezes on Call End

PremiumCountryUnited StatesDeviceGoogle Pixel 3AOperating SystemAndroid 10 My Question or IssueWhile using the Spotify Stations app, if I pick up an incoming call, the banner in the notifications area disappears, and I need to go back into the app to...

Visitor

Premium Country United States Device Google Pixel 3A Operating System Android 10   My Question or Issue While using the Spotify Stations app, if I pick up an incoming call, the banner i...

Ivan

Spotify Legend

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

App on Huawei p30 pro crashes every 10 minutes.

PlanPremiumCountryGuatemalaDeviceHuawei p30 proOperating SystemAndroid 10, EMUI 10 My Question or Issue Hello. Im having problems with the app, it closes every 10 minutes I need to reopen the app to play the music. I already deleted the cache, I dele...

Visitor

Plan Premium Country Guatemala Device Huawei p30 pro Operating System Android 10, EMUI 10   My Question or Issue   Hello. Im having problems with the app, it closes every 10 minu...

547 Views

0 replies

0 likes

  • 547 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist returning to first song

PlanPremiumCountryAustralia DevicePC, iPhone X, PS4 My IssueHi Community, Needing some help please regarding Playlists - I'll try and explain the best as possible below. I have a Playlist with 1,132 songs, regardless of what song I am listening to (e...

Newbie

Plan Premium Country Australia   Device PC, iPhone X, PS4   My Issue Hi Community,   Needing some help please regarding Playlists - I'll try and explain the best as possible...

Mario

Spotify Legend

1250 Views

3 replies

3 likes

  • 1250 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Can only download daily mix on desktop if downloaded before on mobile

I am only given the option to download a daily mix on desktop app if I have before downloaded that daily mix on Android app. On desktop app (Windows 10) : for some daily mixes I am given the option to download, for others the sliding button is not sh...

Regular

I am only given the option to download a daily mix on desktop app if I have before downloaded that daily mix on Android app.   On desktop app (Windows 10) : for some daily mixes I am given the...

Elena

Moderator

848 Views

1 replies

0 likes

  • 848 Views
  • 1 replies
  • 0 likes

Get audio analysis using SpotifyAppRemote

In my Android app, I want to visualize the audio beats. By using the Quick Start I can get authorized and get notifications for the currently playing song which is a good starting point already.But I see no API (yet?) to access the audio-analysis. Do...

Visitor

In my Android app, I want to visualize the audio beats.  By using the Quick Start I can get authorized and get notifications for the currently playing song which is a good starting point a...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Facebook account

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryUnited states DeviceSamsung Galaxy s9Operating SystemAndroid My Question or IssueI have kind of weird situati...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country United states  Device Samsung Galaxy s9 ...

引きこもり

Roadie

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Galaxy s20 free 6 month premium not working

PlanFree/PremiumCountryUSDeviceSamsung Galaxy S20+Operating System My Question or IssueI'm not able to redeem my free 6 month premium, it says im ineligible. I tried everything, talked to their support and they told me to bring this up to you guys. T...

Visitor

Plan Free/Premium Country US Device Samsung Galaxy S20+ Operating System   My Question or Issue I'm not able to redeem my free 6 month premium, it says im ineligible. I tried everything...

引きこもり

Roadie

993 Views

1 replies

0 likes

  • 993 Views
  • 1 replies
  • 0 likes

Plugging headphone to Android phone to make a phone call cause to music stop on synced SmartTV

I am listening music from my Samsung SmartTV which synced with my Android phone.But when I plug headphone to Android phone to make a phone call ends up music stop on SmartTV and starts to play in headphones. PlanPremiumDeviceSamsung Galaxy S7 EdgeOpe...

Visitor

I am listening music from my Samsung SmartTV which synced with my Android phone. But when I plug headphone to Android phone to make a phone call ends up music stop on SmartTV and starts to play in h...

381 Views

0 replies

0 likes

available devices
headphone
  • 381 Views
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  • 0 likes

Local files from pc to phone via playlist are sped up

PlanPremiumCountryGermanyDeviceAndroid 4.2.2Operating SystemAndroid 4.2.2 and Win10 My Question or IssueIf i add local files from my computer to a playlist and then download that playlist on my phone, these files are sped up. I tried redownlading the...

Casual Listener

Plan Premium Country Germany Device Android 4.2.2 Operating System Android 4.2.2 and Win10   My Question or Issue If i add local files from my computer to a playlist and then download ...

625 Views

0 replies

0 likes

  • 625 Views
  • 0 replies
  • 0 likes

Music imported from PC speeds up

When i import music from my PC to my phone, and try to play it, it sounds like 2x or 3x the normal speed, and it only happens with my phone, in my PC sounds good.PlanPremiumCountryMexicoDeviceHUAWEI CUN-L03Operating SystemAndroid Lollipop My Question...

Casual Listener

When i import music from my PC to my phone, and try to play it, it sounds like 2x or 3x the normal speed, and it only happens with my phone, in my PC sounds good. Plan Premium Country Mexico Dev...

Kortap

Casual Listener

953 Views

5 replies

0 likes

  • 953 Views
  • 5 replies
  • 0 likes

Spotify not connecting to Google

PlanPremiumCountryUiDeviceHuwaei p20Operating SystemAndroid My Question or IssueI've got a p20 when I try and connect devices from Spotify to the Google home. It just says connecting I know that the Google home works. Can connect a Android tablet. I ...

Regular

Plan Premium Country Ui Device Huwaei p20 Operating System Android   My Question or Issue I've got a p20 when I try and connect devices from Spotify to the Google home. It just says co...

350 Views

0 replies

0 likes

  • 350 Views
  • 0 replies
  • 0 likes

Superuser Contribution Report issue

How do you report an issue with a track on Android, as there doesn't appear to be any options available? I've been forced to come to the Spotify Community website via the browser in order to ask this question. My reason for being here is this single....

Visitor

How do you report an issue with a track on Android, as there doesn't appear to be any options available? I've been forced to come to the Spotify Community website via the browser in order to ask this...

Mario

Spotify Legend

460 Views

3 replies

0 likes

  • 460 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't share music to Instagram Stories

the choice to share music to the Instagram story disappears, so I can't to share the music I hear on Instagram.PlanFreeCountryIndonesiaDeviceXiaomi Redmi Note 5 ProOperating SystemAndroid PieMy Question or Issuethe option to share is missing

Visitor

the choice to share music to the Instagram story disappears, so I can't to share the music I hear on Instagram. Plan Free Country Indonesia Device Xiaomi Redmi Note 5 Pro Operating System And...

Mario

Spotify Legend

1098 Views

1 replies

0 likes

Android
Instagram Stories
  • 1098 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't share sings to my Instagram Story

PlanPremiumCountrySingaporeDeviceMi Max 2Operating SystemAndroid My Question or IssueI always used to be able to share songs to my instagram story. But recently the option wasn't available. I just updated both instagram and spotify thinking that was ...

Visitor

Plan Premium Country Singapore Device Mi Max 2 Operating System Android   My Question or Issue I always used to be able to share songs to my instagram story. But recently the option wa...

Mario

Spotify Legend

598 Views

3 replies

1 likes

  • 598 Views
  • 3 replies
  • 1 likes