Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210788 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210788 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561169 Views

78 replies

3 likes

  • 561169 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463077 Views

575 replies

39 likes

Account
Free
  • 463077 Views
  • 575 replies
  • 39 likes

Superuser Contribution No podcasts

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince last night, I can't play my podcasts. They don't even show up. My music works just fine...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since l...

Mario

Spotify Legend

1275 Views

4 replies

0 likes

  • 1275 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcast page unable to load

PlanPremiumCountryCzech RepublicDeviceHuawei P8 liteOperating SystemAndroid My Question or IssueHello,i have an issue with my podcast. After last update, I am not able to play my podcast. There is always error: "Something went wrong" on podcast home ...

Casual Listener

  Plan Premium Country Czech Republic Device Huawei P8 lite Operating System Android   My Question or Issue Hello, i have an issue with my podcast. After last update, I am not a...

Mario

Spotify Legend

1164 Views

3 replies

0 likes

  • 1164 Views
  • 3 replies
  • 0 likes

Spotify Pausing after inactivity

PlanPremiumDeviceSamsung Galaxy S7 After my phone is locked for 10 minutes and I have not interacted with it my spotify will pause. I have tried various different things to fix this issue but I can't seem to fix it. Data saver in Spotify is off, Data...

Visitor

Plan Premium Device Samsung Galaxy S7   After my phone is locked for 10 minutes and I have not interacted with it my spotify will pause. I have tried various different things to fix this is...

Chem0_oPoet

Newbie

969 Views

1 replies

2 likes

  • 969 Views
  • 1 replies
  • 2 likes

Playlist se reinicia

Se reinicia mi playlist adjunto vídeo, https://youtu.be/3nHIgmWSLgY

Casual Listener

Se reinicia mi playlist adjunto vídeo, https://youtu.be/3nHIgmWSLgY

510 Views

0 replies

0 likes

Reinicio
  • 510 Views
  • 0 replies
  • 0 likes

Spotify occasional not accessible on my Roku TV. I sometimes just get a blank screen.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

700 Views

0 replies

0 likes

  • 700 Views
  • 0 replies
  • 0 likes

Solved!! Local files on mobile?

So I just bought a song on my computer, and placed it on my playlist through "local files". I then took this exact file and copied it from my computer onto my phone. But I still can't listen to it on spotify mobile, what gives? How can this be fixed?

Gig Goer

So I just bought a song on my computer, and placed it on my playlist through "local files". I then took this exact file and copied it from my computer onto my phone. But I still can't listen to ...

ohsnapitsath

Casual Listener

12361 Views

31 replies

0 likes

  • 12361 Views
  • 31 replies
  • 0 likes

Solved!!Superuser Contribution Can't download songs.

PlanPremiumCountryItalyDeviceGalaxy Note 8Operating SystemAndroid Version 9 My Question or IssueI usually feel like listening to different playlist and sometimes i download it and sometimes i do not.The problem is the following: It happens when I try...

Casual Listener

Plan Premium Country Italy Device Galaxy Note 8 Operating System Android Version 9   My Question or Issue I usually feel like listening to different playlist and sometimes ...

distructio98

Casual Listener

1173 Views

2 replies

0 likes

  • 1173 Views
  • 2 replies
  • 0 likes

Spotify plays public playlist when asked to play personal playlist using google assistant

PlanPremiumCountrySwedenDeviceSony Xperia XZ2 CompactOperating SystemAndroid 10 My Question or IssueSpotify plays public playlist when asked to play personal playlist using google assistant. === REPRODUCE: ===* Start google assistant (ok google or pr...

Music Fan

Plan Premium Country Sweden Device Sony Xperia XZ2 Compact Operating System Android 10   My Question or Issue Spotify plays public playlist when asked to play personal playlist using g...

688 Views

0 replies

0 likes

  • 688 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem with Local files

Help me!!!!PlanPremiumCountryCanadaDevice(Samsung Galaxy s9)Operating System(Windows 10,) My Question or IssueHello, I'm having a problem with my local files no longer downloading. They all of a sudden just disappeared from my mobile library and appe...

Newbie

Help me!!!! Plan Premium Country Canada Device (Samsung Galaxy s9) Operating System (Windows 10,)   My Question or Issue Hello, I'm having a problem with my local files no longer down...

Elena

Moderator

658 Views

1 replies

0 likes

Help
  • 658 Views
  • 1 replies
  • 0 likes

Can't Click on Add to Playlist Button

Hey all. Newcomer to Spotify here. I just downloaded the Spotify app to my Samsung Galaxy A10e and was initially finding everything to be fairly straightforward... right up until I tried to add a song to a playlist. When searching a song to add to a ...

Visitor

Hey all. Newcomer to Spotify here. I just downloaded the Spotify app to my Samsung Galaxy A10e and was initially finding everything to be fairly straightforward... right up until I tried to add a son...

1293 Views

0 replies

1 likes

  • 1293 Views
  • 0 replies
  • 1 likes

What happened to "I don't like this song" in the New Release playlist?

Plan :PremiumCountry: USADevice: Google Pixel 2 XLOperating System: Android 10My Question or Issue: The ability to choose "I dont like this song" is gone in my "Release Radar" playlist. It's now only letting me hide songs instead, On the PC it lets m...

Roadie

Plan :Premium Country: USA Device: Google Pixel 2 XL Operating System: Android 10 My Question or Issue: The ability to choose "I dont like this song" is gone in my "Release Radar" playlist. It's ...

846 Views

0 replies

4 likes

  • 846 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Fila de reprodução

Minha fila de reprodução fica voltando na primeira música toda hora. Eu entro pra conferir, me mostra tudo certo, na sequência que eu quero, mas toca uma ou duas faixas e volta pra primeira música.Tem como resolver isso?

Casual Listener

Minha fila de reprodução fica voltando na primeira música toda hora. Eu entro pra conferir, me mostra tudo certo, na sequência que eu quero, mas toca uma ou duas faixas e volta pra primeira música. ...

tostesarantes

Casual Listener

1186 Views

3 replies

0 likes

  • 1186 Views
  • 3 replies
  • 0 likes

Solved!! Songs skip when swiping above phone

PremiumUSA Google Pixel 4Android 10 Whenever I move my hand over my screen, without touching it, the song either skips forward or back, depending on which way I move. For example, if I'm holding something in my hand and move it to the right, over the...

Casual Listener

  Premium USA   Google Pixel 4 Android 10   Whenever I move my hand over my screen, without touching it, the song either skips forward or back, depending on which way I move.&nb...

dlraar

Casual Listener

2722 Views

1 replies

0 likes

  • 2722 Views
  • 1 replies
  • 0 likes

Solved!! UI freezes on Android TV

PlanPremium FamilyCountryCzech republicDevicePhilips 48PUS7600/R3Operating SystemAndroid 8 My Question or IssueI have a problem with Spotify app on my Android TV with Android 8. UI completely freezes after random amount of time. It usualy happens dur...

Casual Listener

Plan Premium Family Country Czech republic Device Philips 48PUS7600/R3 Operating System Android 8   My Question or Issue I have a problem with Spotify app on my Android TV with Android...

daniellukes

Casual Listener

5356 Views

6 replies

6 likes

  • 5356 Views
  • 6 replies
  • 6 likes

Genre radio not playing only allows me to select playlists recommendations?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Spotify interrupts playback of other apps

PlanPremiumCountryUKDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueI'm having ongoing problems with Spotify. When I am playing audio back from any other app (BBC Sounds, Soundcloud, Mixcloud, Browser) Spotify occasionally interr...

Visitor

Plan Premium Country UK Device Samsung Galaxy S10+ Operating System Android   My Question or Issue I'm having ongoing problems with Spotify.  When I am playing audio back from any...

559 Views

0 replies

1 likes

  • 559 Views
  • 0 replies
  • 1 likes

Spotify artwork not picked up by 3rd party app

PlanPremiumCountryUKDeviceHonor 9Operating SystemAndroid 9 Spotify artwork not being picked up / displlayed by 3rd party app / hardware I have a BMW nav VI sat nav on which you can link the device to your phone via BT to listen to your music/ playlis...

Regular

Plan Premium Country UK Device Honor 9 Operating System Android 9   Spotify artwork not being picked up / displlayed by 3rd party app / hardware   I have a BMW nav VI sat nav o...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

Error when playing music from certain artists on phone

When I go to certain artists artist page, or home page it just loads for a very long time. Then when I´m able to enter the page, it won't play the songs and when it does I cant skip, pause or rewind the song(It says that its paused etc, but in realit...

Visitor

When I go to certain artists artist page, or home page it just loads for a very long time. Then when I´m able to enter the page, it won't play the songs and when it does I cant skip, pause or rewind ...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

No option for share to instagram

PlanPremiumCountryIndonesiaDeviceSamsung Note 9Operating SystemAndroid 10 My Question or IssueThere is no option for sharing to instagram.Really appriciate it if you can help to fix this.I already tried to clear data of the Spotify app and uninstall ...

Casual Listener

Plan Premium Country Indonesia Device Samsung Note 9 Operating System Android 10   My Question or Issue There is no option for sharing to instagram. Really appriciate it if you can he...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Superuser Contribution No option for sharing song to Instagram Story

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy A5 (2017)Operating SystemAndroid 8.0.0 (Oreo) My Question or IssueThere's no option for sharing songs to Instagram story in my Spotify app (Updated to the latest one ver 8.5.26.1031) and my Instagram al...

Casual Listener

Plan Premium Country Indonesia Device Samsung Galaxy A5 (2017) Operating System Android 8.0.0 (Oreo)   My Question or Issue There's no option for sharing songs to Instagram story ...

wiraachandra

Casual Listener

1768 Views

4 replies

0 likes

  • 1768 Views
  • 4 replies
  • 0 likes