Spotify Offline Button Android 9

Reply

Spotify Offline Button Android 9

ahoeschele
Casual Listener

Hi, I love the Android feature to put an Spotify offline button in the notification bar. It makes it easy to save data when I'm outside. I recently got a new phone (Pixel 3a). with Android 9. Now the button does not seem to work anymore. When I click it, it activates, but once the drawer closes it turns itself off. It also doesn't seem to notice a change to offline within the Spotify app. I have tried to reinstall Spotify without a solution. 

 

Any ideas on how to solve this? 

Thanks

 

7 Replies

Re: Spotify Offline Button Android 9

Moderator
Moderator

Hey there @ahoeschele,

 

Thanks for posting and welcome to the Community!

 

We'd first suggest making sure that:

  • Any related app notifications are enabled from your device's settings
  • Spotify is set as an exception for any cache clearing or battery optimization apps.

If that doesn't do the trick, performing a clean reinstall of the app instead should help. You can find more info on how to do this in this Spotify Answer

 

Let us know how you get on! We'll be right here if you still need help.

 

Have a lovely day :)

KaterinaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain

Re: Spotify Offline Button Android 9

ahoeschele
Casual Listener

Hi Katharine,

 

that didn't really work. In fact, since the last update, the button has disappeared altogether. I'm using version 8.5.9.737 and the latest Android 9 version. I don't know if this is an Android or Spotify issue. But the button seems to have disappeared and can't be added again in settings. Are you aware of this issue?

Re: Spotify Offline Button Android 9

kstrat2258
Newbie

I can confirm that the tile disappeared with the latest version of the Spotify app. @Spotify please enable the offline mode tile again!

Re: Spotify Offline Button Android 9

ahoeschele
Casual Listener

My Spotify just received an update. The Offline Button is still missing, however. Was it removed with intent? Is there a way to get it back?

Re: Spotify Offline Button Android 9

albecerea
Newbie

I add myself in the loop, I've got the same problem, now I'm using 8.5.10.774 and Android 9 to on a OnePlus 6t.

 

It's very frustrating because this function help a lot during the day life!

Re: Spotify Offline Button Android 9

plbarter
Casual Listener

Same issue it has disappeared.

Android 9

Zenfone 5z

8.5.10.774

Re: Spotify Offline Button Android 9

Mathepa
Newbie

Same issue here, just noticed the tile entirely disappear a week or two ago with no option found to re add it. Hopefully this is resolved because it would be an unfortunate loss, I used that feature multiple times a day 

I'm on an LG v30

SUGGESTED POSTS