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I cannot add song to my playlist using the add songs button

I cannot add song to my playlist using the add songs button

Plan

Premium

Country

Canada

Device

Samsung Galaxy S9

Operating System

Android Version 10

 

My Question or Issue

Hi

I am trying to add songs to my playlist on my S9 using the add songs button below the shuffle play button, I am allowed to search for artists and musics, but it wont allow me to actually add the songs, or see the artists discography completely. The see more tab wont work, and tapping the plus beside the song does not add it to a playlist. I am wondering what I can do to fix this issue as I like to make playlist for artists and add every song they have made to one playlist. 

Reply
1 Reply

Hey there @SumanthParanji

 

Thanks for reaching out to us about this - we'll be glad to help you out here.

 

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way you can start afresh with Spotify on your mobile and fix the issues you experience. 

 

Check out this help page in order to find the steps for clean reinstall on the affected device. 

 

If it doesn’t do the trick, we’ll provide you with further help. 

 

We'll look out for your reply.  

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