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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202308 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202308 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

547065 Views

78 replies

3 likes

  • 547065 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454914 Views

571 replies

38 likes

Account
Free
  • 454914 Views
  • 571 replies
  • 38 likes

Solved!! Local files on mobile?

So I just bought a song on my computer, and placed it on my playlist through "local files". I then took this exact file and copied it from my computer onto my phone. But I still can't listen to it on spotify mobile, what gives? How can this be fixed?

Gig Goer

So I just bought a song on my computer, and placed it on my playlist through "local files". I then took this exact file and copied it from my computer onto my phone. But I still can't listen to ...

ohsnapitsath

Casual Listener

12237 Views

31 replies

0 likes

  • 12237 Views
  • 31 replies
  • 0 likes

Solved!!Superuser Contribution Can't download songs.

PlanPremiumCountryItalyDeviceGalaxy Note 8Operating SystemAndroid Version 9 My Question or IssueI usually feel like listening to different playlist and sometimes i download it and sometimes i do not.The problem is the following: It happens when I try...

Casual Listener

Plan Premium Country Italy Device Galaxy Note 8 Operating System Android Version 9   My Question or Issue I usually feel like listening to different playlist and sometimes ...

distructio98

Casual Listener

1161 Views

2 replies

0 likes

  • 1161 Views
  • 2 replies
  • 0 likes

Spotify plays public playlist when asked to play personal playlist using google assistant

PlanPremiumCountrySwedenDeviceSony Xperia XZ2 CompactOperating SystemAndroid 10 My Question or IssueSpotify plays public playlist when asked to play personal playlist using google assistant. === REPRODUCE: ===* Start google assistant (ok google or pr...

Music Fan

Plan Premium Country Sweden Device Sony Xperia XZ2 Compact Operating System Android 10   My Question or Issue Spotify plays public playlist when asked to play personal playlist using g...

673 Views

0 replies

0 likes

  • 673 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problem with Local files

Help me!!!!PlanPremiumCountryCanadaDevice(Samsung Galaxy s9)Operating System(Windows 10,) My Question or IssueHello, I'm having a problem with my local files no longer downloading. They all of a sudden just disappeared from my mobile library and appe...

Newbie

Help me!!!! Plan Premium Country Canada Device (Samsung Galaxy s9) Operating System (Windows 10,)   My Question or Issue Hello, I'm having a problem with my local files no longer down...

Elena

Moderator

638 Views

1 replies

0 likes

Help
  • 638 Views
  • 1 replies
  • 0 likes

Can't Click on Add to Playlist Button

Hey all. Newcomer to Spotify here. I just downloaded the Spotify app to my Samsung Galaxy A10e and was initially finding everything to be fairly straightforward... right up until I tried to add a song to a playlist. When searching a song to add to a ...

Visitor

Hey all. Newcomer to Spotify here. I just downloaded the Spotify app to my Samsung Galaxy A10e and was initially finding everything to be fairly straightforward... right up until I tried to add a son...

1279 Views

0 replies

1 likes

  • 1279 Views
  • 0 replies
  • 1 likes

What happened to "I don't like this song" in the New Release playlist?

Plan :PremiumCountry: USADevice: Google Pixel 2 XLOperating System: Android 10My Question or Issue: The ability to choose "I dont like this song" is gone in my "Release Radar" playlist. It's now only letting me hide songs instead, On the PC it lets m...

Roadie

Plan :Premium Country: USA Device: Google Pixel 2 XL Operating System: Android 10 My Question or Issue: The ability to choose "I dont like this song" is gone in my "Release Radar" playlist. It's ...

828 Views

0 replies

4 likes

  • 828 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Fila de reprodução

Minha fila de reprodução fica voltando na primeira música toda hora. Eu entro pra conferir, me mostra tudo certo, na sequência que eu quero, mas toca uma ou duas faixas e volta pra primeira música.Tem como resolver isso?

Casual Listener

Minha fila de reprodução fica voltando na primeira música toda hora. Eu entro pra conferir, me mostra tudo certo, na sequência que eu quero, mas toca uma ou duas faixas e volta pra primeira música. ...

tostesarantes

Casual Listener

1168 Views

3 replies

0 likes

  • 1168 Views
  • 3 replies
  • 0 likes

Solved!! Songs skip when swiping above phone

PremiumUSA Google Pixel 4Android 10 Whenever I move my hand over my screen, without touching it, the song either skips forward or back, depending on which way I move. For example, if I'm holding something in my hand and move it to the right, over the...

Casual Listener

  Premium USA   Google Pixel 4 Android 10   Whenever I move my hand over my screen, without touching it, the song either skips forward or back, depending on which way I move.&nb...

dlraar

Casual Listener

2696 Views

1 replies

0 likes

  • 2696 Views
  • 1 replies
  • 0 likes

Solved!! UI freezes on Android TV

PlanPremium FamilyCountryCzech republicDevicePhilips 48PUS7600/R3Operating SystemAndroid 8 My Question or IssueI have a problem with Spotify app on my Android TV with Android 8. UI completely freezes after random amount of time. It usualy happens dur...

Casual Listener

Plan Premium Family Country Czech republic Device Philips 48PUS7600/R3 Operating System Android 8   My Question or Issue I have a problem with Spotify app on my Android TV with Android...

daniellukes

Casual Listener

5243 Views

6 replies

6 likes

  • 5243 Views
  • 6 replies
  • 6 likes

Genre radio not playing only allows me to select playlists recommendations?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Spotify interrupts playback of other apps

PlanPremiumCountryUKDeviceSamsung Galaxy S10+Operating SystemAndroid My Question or IssueI'm having ongoing problems with Spotify. When I am playing audio back from any other app (BBC Sounds, Soundcloud, Mixcloud, Browser) Spotify occasionally interr...

Visitor

Plan Premium Country UK Device Samsung Galaxy S10+ Operating System Android   My Question or Issue I'm having ongoing problems with Spotify.  When I am playing audio back from any...

541 Views

0 replies

1 likes

  • 541 Views
  • 0 replies
  • 1 likes

Spotify artwork not picked up by 3rd party app

PlanPremiumCountryUKDeviceHonor 9Operating SystemAndroid 9 Spotify artwork not being picked up / displlayed by 3rd party app / hardware I have a BMW nav VI sat nav on which you can link the device to your phone via BT to listen to your music/ playlis...

Regular

Plan Premium Country UK Device Honor 9 Operating System Android 9   Spotify artwork not being picked up / displlayed by 3rd party app / hardware   I have a BMW nav VI sat nav o...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Error when playing music from certain artists on phone

When I go to certain artists artist page, or home page it just loads for a very long time. Then when I´m able to enter the page, it won't play the songs and when it does I cant skip, pause or rewind the song(It says that its paused etc, but in realit...

Visitor

When I go to certain artists artist page, or home page it just loads for a very long time. Then when I´m able to enter the page, it won't play the songs and when it does I cant skip, pause or rewind ...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

No option for share to instagram

PlanPremiumCountryIndonesiaDeviceSamsung Note 9Operating SystemAndroid 10 My Question or IssueThere is no option for sharing to instagram.Really appriciate it if you can help to fix this.I already tried to clear data of the Spotify app and uninstall ...

Casual Listener

Plan Premium Country Indonesia Device Samsung Note 9 Operating System Android 10   My Question or Issue There is no option for sharing to instagram. Really appriciate it if you can he...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Superuser Contribution No option for sharing song to Instagram Story

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy A5 (2017)Operating SystemAndroid 8.0.0 (Oreo) My Question or IssueThere's no option for sharing songs to Instagram story in my Spotify app (Updated to the latest one ver 8.5.26.1031) and my Instagram al...

Casual Listener

Plan Premium Country Indonesia Device Samsung Galaxy A5 (2017) Operating System Android 8.0.0 (Oreo)   My Question or Issue There's no option for sharing songs to Instagram story ...

wiraachandra

Casual Listener

1741 Views

4 replies

0 likes

  • 1741 Views
  • 4 replies
  • 0 likes

Radio option not working

PlanPremiumCountryUSADevice Samsung Galaxy 10Operating System Android Oreo My Question or Issue Even time I press the play radio option on the genre pages nothing happens no music will play and its that way on even page

Visitor

Plan Premium Country USA Device Samsung Galaxy 10 Operating System  Android Oreo   My Question or Issue   Even time I press the play radio option on the genre pages...

dinomight

Spotify Star

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Songs Repeat in Queue and Others Disappear

PlanPremiumCountryUKDeviceSamsung Galaxy S8 & Samsung Galaxy S7 My Question or IssueWe listen to Spotify through Yamaha Musicast speakers and on occasions when we're simply searching for different artists and songs (as opposed to a Playlist), we "add...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S8 & Samsung Galaxy S7   My Question or Issue We listen to Spotify through Yamaha Musicast speakers and on occasions when we're simply s...

Noah

Community Legend

3409 Views

8 replies

3 likes

disappearing songs
repeats
  • 3409 Views
  • 8 replies
  • 3 likes

Superuser Contribution plays first music whenever i pick anywhere

PlanPremiumCountryPhilippines DeviceSamsung Galaxy S5, Nokia C1Operating SystemAndroid My Question or Issuewhenever i choose an unshuffled song to play, the next song plays the first song on my library and it frustrates me because i need to select ag...

Visitor

Plan Premium Country Philippines   Device Samsung Galaxy S5, Nokia C1 Operating System Android   My Question or Issue whenever i choose an unshuffled song to play, the next song ...

Mario

Spotify Legend

520 Views

1 replies

1 likes

  • 520 Views
  • 1 replies
  • 1 likes

"Okay Google, play my Liked songs" - why does it turn shuffle on!?!?!

I've spent wasted months with Spotify even with upper level support to figure this out but frankly they're extremely incompetent.Used to be: "Okay Google, play my music" and it would play your default Spotify playlist (My Liked Songs it's called now)...

Regular

I've spent wasted months with Spotify even with upper level support to figure this out but frankly they're extremely incompetent. Used to be: "Okay Google, play my music" and it would play your...

3101 Views

0 replies

4 likes

  • 3101 Views
  • 0 replies
  • 4 likes

Superuser Contribution Android Smart TV App Constantly Freezes

My Question or IssueWhen trying to use the Spotify app on my Sony Smart TV: leaving the app open for any extended period of time (over 3-5 minutes) will cause the app to freeze. Music still plays in the background but the screen is unresponsive and o...

Visitor

My Question or Issue When trying to use the Spotify app on my Sony Smart TV: leaving the app open for any extended period of time (over 3-5 minutes) will cause the app to freeze. Music still plays i...

manukau

Regular

5224 Views

6 replies

3 likes

Android
application
bug
Freezing
Sony
TV
  • 5224 Views
  • 6 replies
  • 3 likes