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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375736 Views

541 replies

34 likes

Account
Free
  • 375736 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
  • 0 replies
  • 7 likes

Superuser Contribution Certain songs in playlist cutting short

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSongs have started to only play a certain amount before changing to next song . It's not ever...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Songs h...

Elena

Moderator

1130 Views

1 replies

0 likes

  • 1130 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played not showing

PlanPremiumCountryItalyDeviceHuawei Y6S and Huawei P8 Lite 2017Operating SystemAndroid 9 My Question or IssueIt's been months that the recently played don't show in my home screen on mobile. It really sucks and it's a big issue for me. In my home scr...

Casual Listener

Plan Premium Country Italy Device Huawei Y6S and Huawei P8 Lite 2017 Operating System Android 9   My Question or Issue It's been months that the recently played don't show in my home s...

Elena

Moderator

980 Views

3 replies

0 likes

  • 980 Views
  • 3 replies
  • 0 likes

Connection to xbox from Samsung s10 phone

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueDespite appearing as a connectable device, Spotify does not connect to Xbox One.Both have been validated to be on the same wifi. Both have been uninstalled an...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue Despite appearing as a connectable device, Spotify does not connect to Xbox One. ...

Sivart213

Casual Listener

1118 Views

9 replies

1 likes

  • 1118 Views
  • 9 replies
  • 1 likes

Superuser Contribution Customize list of available devices

My Idea: There should be an option to customize the devices that are available to play. Delete at least those that we don't want. I currently have multiple devices at home that support Google Cast and Spotify Connect but only use a few of them. It is...

Regular

My Idea:   There should be an option to customize the devices that are available to play. Delete at least those that we don't want.   I currently have multiple devices at home that supp...

pikatoste

Regular

929 Views

4 replies

0 likes

customize
devices
PlayStation
  • 929 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Playlist not playing

PlanPremium/just started trailCountryIsraelDeviceGoogle Pixel 3aOperating SystemAndroid Oreo My Question or Issue Hi, I encounter problems listening to certain songs and playlists, it mostly happens with playlists. I only see a message "This song is ...

Casual Listener

Plan Premium/just started trail Country Israel Device Google Pixel 3a Operating System Android Oreo   My Question or Issue   Hi, I encounter problems listening to certain songs a...

Mario

Spotify Legend

1052 Views

5 replies

0 likes

  • 1052 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can't share songs on instagram story

PlanFreeCountryTurkeyDeviceSamsung Galaxy A70Operating SystemAndroid 9.0 My Question or IssueI click share icon. Normally, there must be 'share on instageam story' icon. But lately i can't see any icon about it

Visitor

  Plan Free Country Turkey Device Samsung Galaxy A70 Operating System Android 9.0   My Question or Issue I click share icon. Normally, there must be 'share on instageam story' ic...

Elena

Moderator

445 Views

1 replies

1 likes

  • 445 Views
  • 1 replies
  • 1 likes

Superuser Contribution Liked songs playing from start after adding something to the queue

PlanPremiumCountryGermanyDeviceMotorola Moto one visionOperating SystemAndroid 10My Question or Issue"Liked Songs"-playlist is playing as usual, until I add a/multiple song(s) into the queue. The playlist starts from the first song again, after the s...

Visitor

  Plan Premium Country Germany Device Motorola Moto one vision Operating System Android 10 My Question or Issue "Liked Songs"-playlist is playing as usual, until I add a/multiple song(...

Elena

Moderator

444 Views

2 replies

0 likes

  • 444 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liked songs queue can't be edited

PlanPremiumCountryBelgiumDeviceOneplus 6 Operating SystemAndroid 10My Question or IssueWhen i add a song to my queue, the playlist starts again from the top after the added song has played (only happens in the liked songs playlist). Also, the songs i...

Visitor

Plan Premium Country Belgium Device Oneplus 6  Operating System Android 10 My Question or Issue When i add a song to my queue, the playlist starts again from the top after the added son...

Elena

Moderator

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Liking songs on Android Auto

PlanPremiumCountryUSA DevicePixel 4 XL Operating SystemAndroid Pie My Question or IssueI am new to Spotify (coming fromGoogle Play Music). I went thru and manually added all my liked songs from GPM. When listening in my car on Android Auto, I listen ...

Regular

Plan Premium Country USA  Device Pixel 4 XL  Operating System Android Pie   My Question or Issue I am new to Spotify (coming from Google Play Music). I went thru and manuall...

TaTHEj

Composer

1542 Views

9 replies

0 likes

  • 1542 Views
  • 9 replies
  • 0 likes

Superuser Contribution Saved songs cannot be played.

PlanPremiumCountryTaiwan DeviceOppo R11 My Question or Issue Some of my saved songs cannot be played. They just stuck at the beginning and dragging the timeline doesn't work as well. I'm not sure if it's because I cleaned the cache sometimes. I need ...

Newbie

Plan Premium Country Taiwan   Device Oppo R11   My Question or Issue  Some of my saved songs cannot be played. They just stuck at the beginning and dragging the timeline doesn...

Liortish1

Visitor

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

Android not seeing webplayer when started from android

PlanPremiumCountryBelgiumDeviceHuawei p20Operating SystemAndroid OreoArchlinux, firefox and chrome My Question or IssueThe webplayer only shows up on my phone after choosing to play from it in the webplayer itself.Which is funny, because when Spotify...

Newbie

Plan Premium Country Belgium Device Huawei p20 Operating System Android Oreo Archlinux, firefox and chrome   My Question or Issue The webplayer only shows up on my phone after ch...

349 Views

0 replies

0 likes

Webplayer remote
  • 349 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music doesn't play with wireless earbuds

PlanFamily PremiumCountryItaly DeviceHuwaei P30 LiteOperating SystemAndroid Good morning, as the title says, I have a Huawei P30 Lite and last week the music started not to play with my earbuds connected; you can see the music going on and change, bu...

Newbie

Plan Family Premium Country Italy   Device Huwaei P30 Lite Operating System Android   Good morning, as the title says, I have a Huawei P30 Lite and last week the music started not...

el_-mvjfojnum

Newbie

3595 Views

2 replies

0 likes

  • 3595 Views
  • 2 replies
  • 0 likes

Audio infrastructure and resampling

PlanFreeCountryItalyDeviceHauwei P20Operating SystemAndroid 9 My Question or Issue Dear Spotify, your platform currently represents the best entertainment solution in the music sector, due to the vastness of the database and the discovery functions. ...

Casual Listener

Plan Free Country Italy Device Hauwei P20 Operating System Android 9   My Question or Issue   Dear Spotify,   your platform currently represents the best entertainment sol...

725 Views

0 replies

2 likes

  • 725 Views
  • 0 replies
  • 2 likes

Buds and watch active2 problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi i have a problem with my Buds+ , watch active 2 and Samsung s9. Here is my problem. 1. I connect in wear app w...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)     Hi i have a problem w...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution All Songs not loading

Whenever i try to go on all Songs vor all Albums Spotify starts loading but nothing happens it is just loading but it doesn't show anything. I waited for at least 15 mins but nothing would show up.

Casual Listener

Whenever i try to go on all Songs vor all Albums Spotify starts loading but nothing happens it is just loading but it doesn't show anything. I waited for at least 15 mins but nothing would show up.

Pingunah

Casual Listener

17384 Views

11 replies

0 likes

Android 5.1.1
  • 17384 Views
  • 11 replies
  • 0 likes

Random pause issue (Android 7.0 on Samsung S6)

Premium planItalySamsung Galaxy S6 (Android 7.0 and phone kept up-to-date)Spotify version: 8.5.51.941 Dear Sir or Madam,I've been a premium Spotify user for over a year on my S6 and never had issues until now.Now Spotify randomly stops playing music:...

Casual Listener

Premium plan Italy Samsung Galaxy S6 (Android 7.0 and phone kept up-to-date) Spotify version: 8.5.51.941     Dear Sir or Madam, I've been a premium Spotify user for over a year ...

Bravide

Casual Listener

1017 Views

2 replies

1 likes

Android
pause
s6
shooting
trouble
Troubleshooting
  • 1017 Views
  • 2 replies
  • 1 likes

Superuser Contribution Premium alamıyorum

Selam...Premium öğrenci paketine üye olmak istiyorum öğrenci olduğumu doğruladılar fakat devamında premium edin butonuna bastıktan sonra hata veriyor... 

Visitor

Selam... Premium öğrenci paketine üye olmak istiyorum öğrenci olduğumu doğruladılar fakat devamında premium edin butonuna bastıktan sonra hata veriyor...  

Ivan

Spotify Legend

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library not available if spotify starts in offline mode

PlanPremiumCountryBelgiumDeviceOnePlus 5tOperating SystemAndroid 9 (OxygenOS 9.0.11.)Spotify 8.5.51.941My Question or IssueMy library is not available when opening spotify with offline mode enabled. Artists and albums just keeps showing the spinning ...

Regular

Plan Premium Country Belgium Device OnePlus 5t Operating System Android 9 (OxygenOS 9.0.11.) Spotify 8.5.51.941 My Question or Issue My library is not available when opening spotify with of...

Ivan

Spotify Legend

578 Views

1 replies

1 likes

Android
Library Navigation
Offline Android
  • 578 Views
  • 1 replies
  • 1 likes

Superuser Contribution facebook story redirects to spotify main page

PlanPremium CountryCanada DeviceSamsung Galaxy A50 Android 9 OS The issue i have is some Facebook stories on facebook app on my phone redirect to main spotify page in spotify for android and not the webpage. I have open in external web browser enable...

Visitor

Plan Premium   Country Canada   Device Samsung Galaxy A50   Android 9 OS   The issue i have is some Facebook stories on facebook app on my phone redirect to main spotif...

Ivan

Spotify Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Spotify plays with no sound [Android Auto]

PlanPremiumCountryCzech RepublicDeviceSamsung Galaxy J5 2017 + Skoda Octavia 2018Operating SystemAndroid 7.0 My Question or Issue Spotify in Android Auto mode worked fine for long time but last few days it suddenly stopped playing sound. It behaves l...

Regular

Plan Premium Country Czech Republic Device Samsung Galaxy J5 2017 + Skoda Octavia 2018 Operating System Android 7.0   My Question or Issue  Spotify in Android Auto mode worked fin...

skejpa

Regular

22771 Views

12 replies

1 likes

android auto
no sound
playing without sound
Spotify
  • 22771 Views
  • 12 replies
  • 1 likes