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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210757 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210757 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561123 Views

78 replies

3 likes

  • 561123 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463049 Views

575 replies

39 likes

Account
Free
  • 463049 Views
  • 575 replies
  • 39 likes

Superuser Contribution offline mode: stops or pauses music

PlanPremium FamilyCountryPhilippines DeviceRedmi Note 7Operating SystemAndroid 9MIUI Global Version 11.0.5 My Question or Issue- on offline mode the music stops or pauses. sometimes just in the middle of a song (i juat started playing the playlist) o...

Visitor

Plan Premium Family Country Philippines   Device Redmi Note 7 Operating System Android 9 MIUI Global Version 11.0.5   My Question or Issue - on offline mode the music stops or p...

Ivan

Spotify Legend

1597 Views

1 replies

0 likes

  • 1597 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't download my local file on mobile device

I created a playlist of songs I made. And then i downloaded it on my mobile phone. But it doesn't work I can't listen to music in that playlist at all. Please help me.

Visitor

I created a playlist of songs I made. And then i downloaded it on my mobile phone. But it doesn't work I can't listen to music in that playlist at all. Please help me.

Ivan

Spotify Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Android Spotify keeps pausing

I have reinstalled 3 times and multiple other options but Spotify keeps pausing.

Newbie

I have reinstalled 3 times and multiple other options but Spotify keeps pausing.

482 Views

0 replies

1 likes

  • 482 Views
  • 0 replies
  • 1 likes

Missing Playlist when playing song radio

"Missing Playlist This playlist is no longer valid. Please try another one" when playing song radio, just to let you know. Yes, this even looks like a bug to me. Not the first bug, glith, UX fail, whatever. As long as you take alternative apps from t...

Roadie

"Missing Playlist This playlist is no longer valid. Please try another one" when playing song radio, just to let you know. Yes, this even looks like a bug to me. Not the first bug, glith, UX fail, wh...

839 Views

0 replies

1 likes

Android
Radio
  • 839 Views
  • 0 replies
  • 1 likes

Unable to scroll all the way down playlists

I have been trying to scroll to the bottom of my playlist so I can see a song or I can preview a song but it doesn’t let me. Whenever I get close to the end my Spotify always crashes and I have tried restarting my phone and have cleared my cache but ...

Visitor

I have been trying to scroll to the bottom of my playlist so I can see a song or I can preview a song but it doesn’t let me. Whenever I get close to the end my Spotify always crashes and I have tried...

thegr8ang

Visitor

1239 Views

1 replies

1 likes

Android
crashes
  • 1239 Views
  • 1 replies
  • 1 likes

Why is searching within a playlist more complex than iOS?

DeviceGoogle Pixel 3XLOperating SystemAndroid 10 My Question or IssueHow come on iOS to search songs within a playlist you simply swipe down at the top, while on Android you need to go into the menu? Is there a way to get this shortcut on Android?

Casual Listener

Device Google Pixel 3XL Operating System Android 10   My Question or Issue How come on iOS to search songs within a playlist you simply swipe down at the top, while on Android you need to ...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Audio Fluctuations over Bluetooth

PlanFreeCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 10 As the title explains, every time I connect to my Bluetooth soundbar, my volume turns down for a couple seconds, then back up. I don't notice it when playing it out of my phone's s...

Visitor

Plan Free Country USA Device Samsung Galaxy S10+ Operating System Android 10   As the title explains, every time I connect to my Bluetooth soundbar, my volume turns down for a couple se...

542 Views

0 replies

0 likes

  • 542 Views
  • 0 replies
  • 0 likes

The playlist i created does not appears in my library

PlanPremiumCountryFranceDeviceSamsung Galaxy A10Operating SystemAndroid My Question or Issue The playlist i created is available in the library on the computer app and web, but it’s not on the phone app. I tried signing out and back in but it does no...

Newbie

Plan Premium Country France Device Samsung Galaxy A10 Operating System Android   My Question or Issue   The playlist i created is available in the library on the computer app and...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Solved!! Delete an unplayable song from playlist

Hi all, I have a playlist that included a song that was later removed from Spotify. It now shows up as unplayable but still on the list. When I long-press it, the options are to go to artist or album but not to remove from the playlist. It only appea...

Regular

Hi all, I have a playlist that included a song that was later removed from Spotify. It now shows up as unplayable but still on the list. When I long-press it, the options are to go to artist or album...

andreags4

Music Fan

10879 Views

8 replies

0 likes

  • 10879 Views
  • 8 replies
  • 0 likes

Local file import never ends

PlanPremium duoCountryJapanDeviceHUAWEI nova lite 3Operating SystemAndroid 9 My Question or IssueI'd like to import all mp3 files at the local of my phone to Spotify .I've already imported about 1,400 files and I can listen to these songs on Spotify....

Casual Listener

Plan Premium duo Country Japan Device HUAWEI nova lite 3 Operating System Android 9   My Question or Issue I'd like to import all mp3 files at the local of my phone to Spotify . I've ...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes

Keeps closing when playing music

PlanPremiumCountryUKDeviceSamsung Galaxy 9,Operating SystemAndroid version 10 My Question or IssueHi, I'm not sure whether crashing is the word, but whenever I play something, and I either lock my phone or keep it playing in the background, after a c...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy 9, Operating System Android version 10   My Question or Issue Hi,   I'm not sure whether crashing is the word, but whenever I ...

1054 Views

0 replies

2 likes

Help
Keeps closing
stops playing music
stops randomly
  • 1054 Views
  • 0 replies
  • 2 likes

Solved!! Songs won't play for over a second

PlanPremiumCountryUKDeviceSamsung S10Operating SystemAndroid My Question or Issue Spotify suddenly won't play any song for longer than a second, no matter how many times I press play it will only come on for a second or less. It doesn't matter which ...

Casual Listener

  Plan Premium Country UK Device Samsung S10 Operating System Android   My Question or Issue   Spotify suddenly won't play any song for longer than a second, no matter how ...

Luan

Spotify Star

1317 Views

3 replies

0 likes

  • 1317 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts not working

I am using premium Spotify app on my android phone (Samsung galaxy j3) Spotify updated 2-3 days ago. Since then I cannot access podcasts. All music and play lists are working . I go to 'podcasts' and in the subsection of episodes it says '"something ...

Visitor

I am using premium Spotify app on my android phone (Samsung galaxy j3) Spotify updated 2-3 days ago.    Since then I cannot access podcasts. All music and play lists are working . I go to...

Mario

Spotify Legend

1541 Views

1 replies

0 likes

  • 1541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Repeat a playlist no longer a capability?

PlanPremiumCountryUSADevice(Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn the most recent update there is no longer a repeat option available to play through my playlists. I contacted, and they sent me an ima...

Casual Listener

Plan Premium Country USA Device (Galaxy S7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On the most recent update there is no longer a repeat op...

Katerina

Spotify Legend

1093 Views

3 replies

0 likes

  • 1093 Views
  • 3 replies
  • 0 likes

Superuser Contribution when I open the podcast the following message appears (an error has occurred.)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Mario

Spotify Legend

859 Views

2 replies

0 likes

  • 859 Views
  • 2 replies
  • 0 likes

The latest version of Spotify is so weird.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueToday I updated Spotify. BUT this version of playscreen is completely uncomfortable. I can't ...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Today I...

sihyun359

Music Fan

2413 Views

8 replies

0 likes

  • 2413 Views
  • 8 replies
  • 0 likes

Superuser Contribution I can't access podcasts on my phone

SubscriptionPremiumCountryUSADeviceSamsung Galaxy J7 sky pro My Question or IssueWhenever I try to click on a podcast, it says "an error occurred". Whenever I try to do anything in the podcast tab, it says "something went wrong" It was working on my ...

Regular

Subscription Premium Country USA Device Samsung Galaxy J7 sky pro     My Question or Issue Whenever I try to click on a podcast, it says "an error occurred". Whenever I try to do a...

embu

Visitor

6854 Views

13 replies

3 likes

Android
Mobile
Podcasts
  • 6854 Views
  • 13 replies
  • 3 likes

Spotify randomly stops playing while in offline mode

PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set t...

Visitor

Plan Premium Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...

571 Views

0 replies

1 likes

  • 571 Views
  • 0 replies
  • 1 likes

Connect is starting my phone app

Plan - PremiumCountry - USADevice - Samsung Galaxy s10Operating System - Android 10My Question or IssueToday when I turned on my computer version of Spotify in my office it turned on the app on my phone to run simultaneously. And when I turned it off...

Visitor

Plan - Premium Country - USA Device - Samsung Galaxy s10 Operating System - Android 10 My Question or Issue Today when I turned on my computer version of Spotify in my office it turned on t...

501 Views

0 replies

0 likes

Connect
off
wifi
  • 501 Views
  • 0 replies
  • 0 likes

Solved!! Spotify crashes when I preview the Your Daily Drive playlist

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid 10Spotify Version8.5.55.1105 My Question or IssueWhen I open the Your Daily Drive playlist on Spotify, it shows up like this:I noticed that the playlist is now in Shuffle Mode...

Visitor

Plan Free Country United States Device Samsung Galaxy S9 Operating System Android 10 Spotify Version 8.5.55.1105   My Question or Issue When I open the Your Daily Drive playlist on S...

user-removed

Not applicable

2002 Views

1 replies

1 likes

Android
crashing
Issues
Playlists
  • 2002 Views
  • 1 replies
  • 1 likes