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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850281 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850281 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16787 Views
  • 3 replies
  • 0 likes
  • 16787 Views
  • 3 replies
  • 0 likes

Superuser Contribution Disappearing music

PlanFree/PremiumCountry DeviceAndroid ZTE Grand X 4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, this is the second time I've had this issue. Well, no, still the first since there was no solution the first time, I ju...

  • Regular
  • Plan Free/Premium Country   Device Android ZTE Grand X 4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So, this is the second time I've had ...
  • mchaggis69
  • Casual Listener
  • 514 Views
  • 4 replies
  • 0 likes
  • 514 Views
  • 4 replies
  • 0 likes

Making Spotify Worse

PlanPremiumCountryCanadaDevicePixel 3 XLOperating SystemNewest Android My Question or IssueIt feels like this latest update has totally borked the interface. In the past app updates have been subtle and reasonable to adjust to. This latest one seems ...

  • Regular
  • Plan Premium Country Canada Device Pixel 3 XL Operating System Newest Android   My Question or Issue It feels like this latest update has totally borked the interface. In the past app ...
  • user-removed
  • Not applicable
  • 391 Views
  • 7 replies
  • 7 likes
  • 391 Views
  • 7 replies
  • 7 likes

Spotify continues to play even when not in use when connected to Bluetooth.

PlanPremiumCountryUkDeviceNokia 5Operating System9 My Question or IssueWhen I am connected to my car through Bluetooth and change from media to radio, Spotify continues to play. You can't hear it but when you come back to media the song has moved on....

  • Newbie
  • Plan Premium Country Uk Device Nokia 5 Operating System 9   My Question or Issue When I am connected to my car through Bluetooth and change from media to radio, Spotify continues to pl...
  • 108 Views
  • 0 replies
  • 1 likes
  • 108 Views
  • 0 replies
  • 1 likes

Superuser Contribution No interaction, Spotify opens and plays, Android version 8.0, Galaxy J7

Hello Spotify, I do have several issues with you guys in general, but lets stick to this pressing issue: I've seen this happening to people with all android systems and devices. Spotify will open, in some way, and start playing music without them hav...

  • Casual Listener
  • Hello Spotify, I do have several issues with you guys in general, but lets stick to this pressing issue: I've seen this happening to people with all android systems and devices. Spotify will open, in...
  • MarcusMitchell
  • Casual Listener
  • 320 Views
  • 5 replies
  • 0 likes
  • 320 Views
  • 5 replies
  • 0 likes

New UI and all songs

Now when I download an album it doesn't like each song so they arnt there in the liked playlist so how to a view a complete list of my songs and shuffle play like the old times till this stupid update?

  • Newbie
  • Now when I download an album it doesn't like each song so they arnt there in the liked playlist so how to a view a complete list of my songs and shuffle play like the old times till this stupid updat...
  • user-removed
  • Not applicable
  • 300 Views
  • 2 replies
  • 5 likes
  • 300 Views
  • 2 replies
  • 5 likes

Forced to have full album in 'My Library'

PlanPremiumCountryUSDeviceSamsung Galaxy Note 8Operating SystemAndroid One My Question or IssueThis new update has removed the ability to only view saved songs in your library and forces you to save the entire album, THIS IS BS! I pay for premium I s...

  • Newbie
  • Plan Premium Country US Device Samsung Galaxy Note 8 Operating System Android One   My Question or Issue This new update has removed the ability to only view saved songs in your librar...
  • user-removed
  • Not applicable
  • 304 Views
  • 2 replies
  • 3 likes
  • 304 Views
  • 2 replies
  • 3 likes

Terrible New UI! My songs!!

I'm premium on LG G5 (Android)There's a new UI, that won't let me access my library (my songs), where I could browse through the list of artists for which I have offline songs, it's terrible as this is all I use usually. Now it's being replaced by "l...

  • Casual Listener
  • I'm premium on LG G5 (Android) There's a new UI, that won't let me access my library (my songs), where I could browse through the list of artists for which I have offline songs, it's terrible as thi...
  • atitlan
  • Regular
  • 351 Views
  • 2 replies
  • 6 likes
  • 351 Views
  • 2 replies
  • 6 likes

Android Car View not showing up when connected to BT

PlanPremiumCountryPolandDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 8.0 My Question or IssueHey!I have an issue with Car View - when I connect to my BT in car (which handles calls and music playback) Car View does not show up in Spotify app. ...

  • Newbie
  • Plan Premium Country Poland Device Samsung Galaxy S7 Edge Operating System Android 8.0   My Question or Issue Hey! I have an issue with Car View - when I connect to my BT in car (whic...
  • 340 Views
  • 0 replies
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  • 340 Views
  • 0 replies
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Daily Mix/Discover Weekly/Release Radar all disappeared, replaced with Podcasts

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid OreoApp Version8.5.10.774 My Question or IssueFor the past two days, the Daily Mixes and other Made for You playlists have disappeared on my Spotify Free app. This was ar...

  • Newbie
  • Plan Free Country United States Device Samsung Galaxy S7 Edge Operating System Android Oreo App Version 8.5.10.774   My Question or Issue For the past two days, the Daily Mixes ...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Songs are unexpectedly resumed during daily mix playback

PlanPremiumCountryFranceDeviceNokia 7.1Operating SystemAndroid Pie My Question or IssueDuring playback of the Daily Mix, some songs are unexpectedly resumed to a position somewhere in the middle of the song (could be a position at which I skipped the...

  • Casual Listener
  • Plan Premium Country France Device Nokia 7.1 Operating System Android Pie   My Question or Issue During playback of the Daily Mix, some songs are unexpectedly resumed to a position som...
  • 68 Views
  • 0 replies
  • 0 likes
  • 68 Views
  • 0 replies
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New Update

My Question or Issue Is there anyway to roll back the newest update? It's beyond awful, harder to use, artists page isn't even sortable FFS. Not everything is a playlist, I don't want to treat my song library like one. Christ, who designed this **ble...

  • Newbie
  • My Question or Issue   Is there anyway to roll back the newest update?  It's beyond awful, harder to use, artists page isn't even sortable FFS.   Not everything is a playlist, I do...
  • Tomacawk
  • Casual Listener
  • 186 Views
  • 1 replies
  • 5 likes
  • 186 Views
  • 1 replies
  • 5 likes

Controlling volume with S Pen

PlanPremiumCountryUSDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or IssueIs there a way to control volume using the S pen from the Galaxy Note 9? I realize that I can play/pause a song with one press of the middle/side button o...

  • Casual Listener
  • Plan Premium Country US Device Samsung Galaxy Note 9 Operating System Android Oreo   My Question or Issue Is there a way to control volume using the S pen from the Galaxy Note 9? ...
  • 1774 Views
  • 0 replies
  • 0 likes
  • S pen
    Volume Control
  • 1774 Views
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minimize the thumbnails

Is there anyway to minimize the ´thumbnails in the new ui? It's gonna be impossible for me to find the playlist I wanna listen to as it is now when I can only see 4 playlists each "scroll".

  • Music Fan
  • Is there anyway to minimize the ´thumbnails in the new ui?  It's gonna be impossible for me to find the playlist I wanna listen to as it is now when I can only see 4 playlists each "scroll". &n...
  • Eppe
  • Music Fan
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Solved!! Support issue after update to Android Pie

After updating my s9+ to One Ul and also Android Pie, my AKG earphone control button , Always On Display (AOD), doesnt support changing tracks. Before update, i can use my earphone to change to the next song without unlocking my hp. Now, I only can i...

  • Newbie
  • After updating my s9+ to One Ul and also Android Pie, my AKG earphone control button , Always On Display (AOD), doesnt support changing tracks. Before update, i can use my earphone to change to the n...
  • livesanches
  • Newbie
  • 22743 Views
  • 14 replies
  • 5 likes
  • 22743 Views
  • 14 replies
  • 5 likes

Spotify has added 2024 hearted songs to my liked playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Yep over 2000 songs I can't delete them all at once and am having to remove them one at a time what happened? Chee...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Yep over 2000 songs I can't delete th...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Why is an artist highlighted green

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 357 Views
  • 0 replies
  • 0 likes
  • Why is an artist highlighted green
  • 357 Views
  • 0 replies
  • 0 likes

Spotify loading library tab no longer loads correctly.

PlanPremiumCountryUnited KingdomDeviceHuawei P20Operating SystemAndroid 9.0 My Question or IssueAfter the latest update, when opening the app the first screen loads fine. However, when tapping on the 'Your Library' the content does not load until i c...

  • Newbie
  • Plan Premium Country United Kingdom Device Huawei P20 Operating System Android 9.0   My Question or Issue After the latest update, when opening the app the first screen loads fine. How...
  • 116 Views
  • 0 replies
  • 2 likes
  • 116 Views
  • 0 replies
  • 2 likes

Can't Play Songs in Like Songs Playlist

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueFirst of all, just to hop on the hate train, the new UI is horrible. Spotify, please go back. If it ain't broke don't fix it. Since the new update, I can no...

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue First of all, just to hop on the hate train, the new UI is horrible. Spotif...
  • 117 Views
  • 0 replies
  • 3 likes
  • 117 Views
  • 0 replies
  • 3 likes

Random player doesn't keep on, on the song that I liked

If I turn on the random player on songs that I like and next i manually select a song from the same place, this switch off the random player. Google Pixel 2 xl, last stable on play store

  • Music Fan
  • If I turn on the random player on songs that I like and next i manually select a song from the same place, this switch off the random player. Google Pixel 2 xl, last stable on play store
  • 138 Views
  • 0 replies
  • 0 likes
  • Android
    Your Music
  • 138 Views
  • 0 replies
  • 0 likes

Unicode support issues in new update?

PlanPremiumCountryNetherlandsDeviceOnePlus 5Operating SystemAndroid 9 (OxygenOS 9.0.6) My Question or IssueIt seems that in the new update (8.5.10.774) there are random issues with symbols that were displayed fine before. See e.g. https://open.spotif...

  • Casual Listener
  • Plan Premium Country Netherlands Device OnePlus 5 Operating System Android 9 (OxygenOS 9.0.6)   My Question or Issue It seems that in the new update (8.5.10.774) there are random issue...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes