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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111106 Views

26 replies

3 likes

  • 111106 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223603 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223603 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580741 Views

79 replies

3 likes

  • 580741 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478182 Views

577 replies

40 likes

Account
Free
  • 478182 Views
  • 577 replies
  • 40 likes

login problems

My Question or IssueI have problems logging in. I try to log in to Spotify and it says "this user and password combination is incorrect"When I try it on pc on the other hand, it connects right on. What to do?

Visitor

    My Question or Issue I have problems logging in. I try to log in to Spotify and it says "this user and password combination is incorrect" When I try it on pc on the other hand, it c...

607 Views

0 replies

0 likes

  • 607 Views
  • 0 replies
  • 0 likes

Spotify randomly keeps pausing

PlanPremiumCountryBelgiumDeviceHuawei P20 Lite, Huawei P9 Lite and Motorola Moto G6Operating SystemAndroid My Question or IssueSince a couple of months, Spotify randomly stops playing/pauses after a couple of songs on my smartphone. This problem has ...

Visitor

Plan Premium Country Belgium Device Huawei P20 Lite, Huawei P9 Lite and Motorola Moto G6 Operating System Android   My Question or Issue Since a couple of months, Spotify randomly stop...

876 Views

0 replies

3 likes

  • 876 Views
  • 0 replies
  • 3 likes

Music keeps pausing

PlanPremiumCountryArgentinaDeviceXiaomi Mi A3 (EU version)Operating SystemAndroid 10 (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to play music but it keeps pausing as soon as I press play, allowing less than a second of rep...

Casual Listener

Plan Premium Country Argentina Device Xiaomi Mi A3 (EU version) Operating System Android 10  (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm trying t...

elmetalesasi

Casual Listener

1525 Views

4 replies

2 likes

Android
pausing
xiaomi mi a3
  • 1525 Views
  • 4 replies
  • 2 likes

Lyrics don't show on my smartphone

PlanPremium for StudentsCountryBrazilDeviceAsus Zenfone Max Pro (M1)Operating SystemAndroidMy Question or IssueNo lyrics on any song. I scroll down but nothing shows up. I'm not sure if i'm missing something.

Casual Listener

Plan Premium for Students Country Brazil Device Asus Zenfone Max Pro (M1) Operating System Android My Question or Issue No lyrics on any song. I scroll down but nothing shows up. I'm not sur...

SuspectNmbrOne

Casual Listener

1067 Views

2 replies

0 likes

Android
lyrics
problem
  • 1067 Views
  • 2 replies
  • 0 likes

Sharing songs through sms doesn't work/play anymore?!?

This constantly happens, and randomly, myself and friends etc. Just started again yesterday, asked neighbor and friend, and said the same thing. We're all always sharing songs and in group text sometimes. Now the songs shared yesterday, links weren't...

Music Fan

This constantly happens, and randomly, myself and friends etc. Just started again yesterday, asked neighbor and friend, and said the same thing. We're all always sharing songs and in group text somet...

Surfer82

Music Fan

688 Views

1 replies

1 likes

  • 688 Views
  • 1 replies
  • 1 likes

I can't import my music to the app

PlanPremiumCountryMexicoDeviceXiaomi Mi A2Operating SystemAndroid 10 My Question or IssueI've been trying for like a week to import my music to the app but it just keeps saying the message in the imageHe querido importar mi música a la aplicación per...

Newbie

Plan Premium Country Mexico Device Xiaomi Mi A2 Operating System Android 10   My Question or Issue I've been trying for like a week to import my music to the app but it just keeps sayi...

567 Views

0 replies

0 likes

Android 10
import
local files
Local files for Spotify Mobile
  • 567 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Hide this song" too easy to tap

PlanPremiumCountry USA Device( Samsung Galaxy 9)Operating System(Android 10) The "Hide this song" is waaaay too easy to tap. Please move it lower down on the actions list. I've accidentally hit "Hide this song" multiple times since it started showing...

Newbie

  Plan Premium Country USA   Device ( Samsung Galaxy 9) Operating System (Android 10)   The "Hide this song" is waaaay too easy to tap. Please move it lower down on th...

ZIMMERBERG

Visitor

734 Views

2 replies

4 likes

  • 734 Views
  • 2 replies
  • 4 likes

Superuser Contribution Android preview

The Android preview is awesome. But the "Beats Audio" on my HTC One X makes the playback glitchy. Frankly, I don't mind turning it off because I don't want something artificially boosting the bass and making the treble thin and flat, but I thought yo...

Newbie

The Android preview is awesome. But the "Beats Audio" on my HTC One X makes the playback glitchy. Frankly, I don't mind turning it off because I don't want something artificially boosting the bass an...

Katerina

Spotify Legend

2747 Views

1 replies

0 likes

Social & Random
  • 2747 Views
  • 1 replies
  • 0 likes

Spotify connect with android phone

PlanPremiumCountryCanadaDeviceSamsung a50Operating System(Android Oreo My Question or Issuecant get connect to work with any device shown on the network. Am I missing something?

Visitor

  Plan Premium Country Canada Device Samsung a50 Operating System (Android Oreo    My Question or Issue cant get connect to work with any device shown on the network. Am I m...

553 Views

0 replies

2 likes

Connect
  • 553 Views
  • 0 replies
  • 2 likes

Connection Problem

PremiumGermanySony XperiaAndroid Hey Guys,as the Subject already said, I have problems with my connection.First of all, this problem occures only on my mobile phone and not when I use the windows application.Spotify suddenly loaded very long when i s...

Visitor

Premium Germany Sony Xperia Android   Hey Guys, as the Subject already said, I have problems with my connection. First of all, this problem occures only on my mobile phone and not when ...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

liked songs not saving

PlanPremiumCountryUsaDeviceOp5Operating System(Android .) My Question or IssueClicking the heart says 'added to liked songs' but it doesnt fill the heart in white and the songs arent added. How can i fix. Which version introcuded this bug?

Newbie

Plan Premium Country Usa Device Op5 Operating System (Android .)   My Question or Issue Clicking the heart says 'added to liked songs' but it doesnt fill the heart in white and the son...

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Spotify has changed my phone's background to the logo on it's own

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Superuser Contribution The infamous "Login but offline" thing again

I have had this issue a couple of times now: Enabled offline mode, some time later (for whatever reason) Spotify logs out. If I try to login again I can't and I get a reminder that the app is offline (even though Username and Password are correct and...

Visitor

I have had this issue a couple of times now: Enabled offline mode, some time later (for whatever reason) Spotify logs out.  If I try to login again I can't and I get a reminder that the app is ...

Elena

Moderator

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Downloaded Songs only play when online

Spotify was working normally until a few days ago. Suddenly the songs I downloaded to my device won't play unless I connect my device to the internet. Spotify works fine on my desktop and my two smartphones. I have already deleted the cache and resta...

Casual Listener

Spotify was working normally until a few days ago. Suddenly the songs I downloaded to my device won't play unless I connect my device to the internet. Spotify works fine on my desktop and my two smar...

calinn

Composer

1329 Views

3 replies

0 likes

  • 1329 Views
  • 3 replies
  • 0 likes

Superuser Contribution Accidently hide songs in liked playlist

PlanFree CountryIndia Device(Redmi Note7s)Operating System(Android) My Question or IssueI've accidentally hide song from lock screen while it was playing from my liked songs, now I've tried several times to unlike and again added in liked songs, but ...

Visitor

Plan Free   Country India   Device (Redmi Note7s) Operating System (Android)   My Question or Issue I've accidentally hide song from lock screen while it was playing from m...

Xenia

Spotify Legend

796 Views

1 replies

0 likes

  • 796 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to unhide a song from a playlist?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry usa Device(Samsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue There's a new feature that let's you...

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country usa   Device (Samsung Galaxy 8 Operating Syste...

Peter

Spotify Legend

2117 Views

3 replies

3 likes

  • 2117 Views
  • 3 replies
  • 3 likes

Spotify plays music itself

Plan - PremiumDevice - Huawei P9Operating System - Android 7 NougatI play music from spotify through a bluetooth headset. Sometimes, when I disconnect the headset, it after some time runs music itself through the phone's speaker like a phone in my po...

Visitor

Plan - Premium Device - Huawei P9 Operating System - Android 7 Nougat I play music from spotify through a bluetooth headset. Sometimes, when I disconnect the headset, it after some time run...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
  • 0 likes

[Android] Podcasts won't open

PlanPremiumCountryBrazilDeviceSamsung Galaxy J5Operating SystemAndroid 6.0.1 My Question or IssueWhen I go to the podcasts tab in my library it shows that it's empty even though I follow many podcasts, and when I try to look them up in the search tab...

Casual Listener

Plan Premium Country Brazil Device Samsung Galaxy J5 Operating System Android 6.0.1   My Question or Issue When I go to the podcasts tab in my library it shows that it's empty even tho...

645 Views

0 replies

1 likes

Android
podcast
  • 645 Views
  • 0 replies
  • 1 likes

[Android] casting stops about 10 seconds after starting

PlanFreeCountryUSDevicePixel 3Operating SystemAndroid 10Spotify Versionversion 8.5.56.1186 My Question or IssueAll day today, I've been casting to various Wifi devices around my house and after about 10 seconds, Spotify stops casting. I verified the ...

Visitor

  Plan Free Country US Device Pixel 3 Operating System Android 10 Spotify Version version 8.5.56.1186   My Question or Issue All day today, I've been casting to various Wifi de...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Phone restarts on it's own when I try to open Spotify.

PlanPremiumCountryGreeceDeviceXiaomi Redmi 5 PlusOperating System Android 8.1.0 (Oreo), MIUI Global 11.0.2 My Question or IssueHey, my problem is that I can't open Spotify when I open Spotify my phone restart on its own. I have reinstalled it up to 1...

Visitor

Plan Premium Country Greece Device Xiaomi Redmi 5 Plus Operating System  Android 8.1.0 (Oreo), MIUI Global 11.0.2   My Question or Issue Hey, my problem is that I can't open Spoti...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes