Thanks for reaching out about this here in the Community.
Would you mind trying a clean reinstall with your device to delete any traces of your current Spotify setup and then be able to install the app from scratch to solve any temporary issues? If this doesn't do the trick, would you mind sharing a screen video of the issue and letting us know the following?
Device(s) and the related operating system's version
It'll help us looking into it greater detail so we can get back to you with what we should do next.
Hope you'll find this useful. We're looking forward to your update and we're here to help with anything else too!
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