Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Cant open hyperlinks or HTTP links.

Cant open hyperlinks or HTTP links.

When friends and etc send me hyper links or HTTP links, spotify open but not guide me to the song that is linked to me? Spotify just open and nothing more happends. Anyone help. Really annoying problem.

1 Reply

This can occur when a Spotify Song Link (e.g. is received and you try to follow that link on a mobile device. The Spotify Song Links will not automatically play on mobile devices, but they will on the PC/Mac. Native mobile apps use the Spotify URI (e.g. spotify:track:xxxx) to automatically play the track. It's unfortunate the Spotify Song Links still behave this way; I'm not sure why it's designed this way, but since this would be a fairly easy change...there must be some non-technical reason this behavior exists. See also:

Suggested posts