Plan
Family/Premium
Country
Belgium
Device
Samsung A7 2018
Operating System
Android 9 (Pie)
App version
8.5.42.812
Hello to all,
My wife and I have each a Samsung A7 smartphone (described here above).
I subscribed to Spotify Premium over a few months ago. While playing a song, I have the possibility to add or to withdraw the played song to my list of "liked songs" by touching the heart icon (see here under screenshot).
I've upgraded my plan to "Family" and my wife has got access to Spotify with her own profile. I've installed the app (same version as mine) on her smartphone (same as mine), with her own profile and configured her preferences just like mines are.
The problem is that on my wife's phone, the heart icon doesn't appear. All phone settings/appearance/font size etc. are exactly the same on both smartphones; only the sim cards differ.
I've also disconnected my profile from my smartphone and connected with her profile on my smartphone; same problem, the heart icon is absent. So my conclusion is that it is not a device issue, nor a device settings issue. It's a Spotify profile issue.
Can someone explain me if I did something wrong, or how can I activate the heart icon on my wife's profile-phone?
Thanks for your replies.
Philippe aka Railsavoie
Did you manage to fix this issue?
I'm having a similar problem. Instead of a heart icon on the bottom bar there is a Spotify Connect icon:
wth Spotify? Why am I the only one in my Family plan having this useless button? I want heart icon back 😕
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