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Plan
Premium
Country
US
Device
Nokia 6.2
Operating System
Android 9, February Security Patch
I am able to sync local files to my Android phone (Nokia 6.2, Android 9, February security patch). The titles appear as white, and have the downloaded symbol next to them, as well as album art. However, when I click on them, they do not play. The controls appear at the bottom for a fraction of a second, then go away. The notification area controls stay, but do not do anything.
Shortly after, the app tends to crash. I have tried everything short of factory resetting the phone (I would rather not do this if it can be avoided):
Joining the beta
Clearing the cache and data
Uninstalling the app
Restarting the phone
Clearing cache and data, uninstalling, restarting, installing, restarting again and attempting to download
- Installing an SD card into the phone (Spotify could not be moved to the SD card). Moving the storage as described in the troubleshooting guide (https://community.spotify.com/t5/Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/m-p/914257#) did not work either.
This happens on all playlists. It was working before I installed the February security patch for Android. There is no way to revert the system update.
My primary playlist mixes local files and regular music from Spotify. If I play a regular song (also downloaded), it plays fine. If I use the Now Playing screen to skip to a local file, the background (which normally shows a color from the album art) appears as the color from the last album shown, even though the album art appears normally.
Solved! Go to Solution.
- Labels:
-
Android
-
local files
-
problem
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