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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195916 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195916 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537546 Views

78 replies

3 likes

  • 537546 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442700 Views

565 replies

37 likes

Account
Free
  • 442700 Views
  • 565 replies
  • 37 likes

Superuser Contribution No spotify album art in lock screen on my huawei nova 2 lite

PlanPremiumCountry DeviceHuawei nova 2 LITE Operating SystemAndroid EMUI My Question or IssueMy new phone the nova 2 lite doesnt show the spotify song/album art in the lock screen like my old sony xperia, it has basic controls like play/pause and ski...

Newbie

  Plan Premium Country   Device Huawei nova 2 LITE  Operating System Android EMUI   My Question or Issue My new phone the nova 2 lite doesnt show the spotify song/album...

Ivan

Spotify Legend

2022 Views

4 replies

3 likes

  • 2022 Views
  • 4 replies
  • 3 likes

Superuser Contribution song keeps stopping at 0:35

PlanFreeCountryHong KongDeviceSamsung Galaxy a50sOperating SystemAndroid Pie My Question or Issuethis particular song keeps stopping at 0:35 and wont start unless i skip the song. I tried reinstalling but that doesnt work

Casual Listener

  Plan Free Country Hong Kong Device Samsung Galaxy a50s Operating System Android Pie     My Question or Issue this particular song keeps stopping at 0:35 and wont start un...

Mario

Spotify Legend

579 Views

1 replies

0 likes

Help
  • 579 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music offline delete on my phone

PremiumCountry france DeviceSamsung A8 2018Operating System Android My Question or IssueEvery time I restart my phone, all my downloaded songs disappear on my SD cardI have to sync them again.

Regular

Premium Country france   Device Samsung A8 2018 Operating System  Android    My Question or Issue Every time I restart my phone, all my downloaded songs disappear on my S...

jalygann

Regular

1645 Views

10 replies

0 likes

  • 1645 Views
  • 10 replies
  • 0 likes

Solved!! Song list stuck on 'Loading in progress' in BMW Head-up

PlanPremiumCountryPolandOperating SystemAndroid 9 with all available updates installedSpotify app version8.4.97.807My Question or IssueThe song list shown in the head-up/windscreen display always shows: Loading in progress (or something like this - i...

Regular

  Plan Premium Country Poland Operating System Android 9 with all available updates installed Spotify app version 8.4.97.807 My Question or Issue The song list shown in the head-up/win...

claim

Regular

4648 Views

6 replies

0 likes

Android 9.0
BMW
songs list
  • 4648 Views
  • 6 replies
  • 0 likes

Spotify randomly changes playlist.

Select a playlist, playlist starts a few seconds in music and play are completely different, nothing that I have selected before or have shown interest in. PlanPremiumCountryUSDevicePixel3 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Qu...

Casual Listener

Select a playlist, playlist starts a few seconds in music and play are completely different, nothing that I have selected before or have shown interest in.  Plan Premium Country US Devi...

Emilia_8

Community Legend

673 Views

1 replies

0 likes

Android
PC
pixel3
  • 673 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Mix not working on Android v8.5.32.889

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 3Operating SystemAndroid 10 My Question or IssueFamily Mix was working fine when I was the only person in it. I just added a family member, and now if I try to open it on Android I get stuck in the "W...

Casual Listener

Plan Premium Country United States Device Google Pixel 3 Operating System Android 10   My Question or Issue Family Mix was working fine when I was the only person in it. I just added a...

Xenia

Moderator

3078 Views

9 replies

14 likes

  • 3078 Views
  • 9 replies
  • 14 likes

Superuser Contribution How to get rid of Ads and Surveys

PlanPremiumCountryCanadaDeviceLG V30Operating SystemAndroid My Question or IssueTwice in the past week I have been greeted by unwelcomed ads and surveys when I opened the app. Why am I getting harassed when I open the app? How do I stop this?

Music Fan

  Plan Premium Country Canada Device LG V30 Operating System Android   My Question or Issue Twice in the past week I have been greeted by unwelcomed ads and surveys when I opened...

Bun-Bun

Music Fan

1053 Views

2 replies

0 likes

  • 1053 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can't share to Instagram Stories

PlanPremiumCountryChileDeviceSamsung Galaxy A50Operating SystemAndroid 9 My Question or IssueHello, I've been having this problem like ever, I can't believe that is 2020 and I still can't do it. A couple times the option to share music on Instagram S...

Casual Listener

Plan Premium Country Chile Device Samsung Galaxy A50 Operating System Android 9   My Question or Issue Hello, I've been having this problem like ever, I can't believe that is 2020 and ...

MatiasIgnacio1

Casual Listener

1552 Views

8 replies

0 likes

  • 1552 Views
  • 8 replies
  • 0 likes

Superuser Contribution Casting to Chromecast devices issues

Family PlanPremiumUK/Lithuania Google Pixel 2XL, Pixel 3 and Pixel 3A Been having this issue for ages now. Some updates made it better, some reverted to where it is right now. All of my family devices exhibit it in both homes with a variety of Chrome...

Music Fan

  Family Plan Premium UK/Lithuania   Google Pixel 2XL, Pixel 3 and Pixel 3A   Been having this issue for ages now. Some updates made it better, some reverted to where it is righ...

muzeak

Music Fan

715 Views

2 replies

0 likes

  • 715 Views
  • 2 replies
  • 0 likes

Actually playing the song I want

PlanFree/PremiumCountry DeviceOppoOperating SystemAndroid Oreo, My Question or IssueOk, so I searched for a song I wanted to play. It takes me to the song page where I can shuffle play the radio. I don't want to, so I go on the artist and onto the al...

Visitor

  Plan Free/Premium Country   Device Oppo Operating System Android Oreo,    My Question or Issue Ok, so I searched for a song I wanted to play. It takes me to the ...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution SD card not showing up for storage.

Every month or so,spotify just starts downloading to my phone even though I have the setting to save to SD card. And then I have to re download all my music. Sometimes the option to save to SD card just doesn't exist anymore, and then it will randoml...

Casual Listener

  Every month or so,spotify just starts downloading to my phone even though I have the setting to save to SD card. And then I have to re download all my music. Sometimes the option to save to S...

Xenia

Moderator

3232 Views

3 replies

1 likes

  • 3232 Views
  • 3 replies
  • 1 likes

Superuser Contribution Autoplay not working

Premium plan / Argentina / samsung s8 / android 7Album ends and does not continue to radio.Also liked better the thumbs up and down from before.Thanks

Newbie

Premium plan / Argentina / samsung s8 / android 7 Album ends and does not continue to radio. Also liked better the thumbs up and down from before. Thanks

Ivan

Spotify Legend

2028 Views

3 replies

0 likes

  • 2028 Views
  • 3 replies
  • 0 likes

Solved!! spotify set to offline now cant log back in

I accidentally logged out of spotify on my phone while set to offline mode and now I am unable to log back in because it is set to offline mode. After some quick searching the only option I can see id to uninstall and reinstall but if I am not mistak...

Newbie

I accidentally logged out of spotify on my phone while set to offline mode and now I am unable to log back in because it is set to offline mode. After some quick searching the only option I can see i...

Nico

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Feature request] Sync playlists ordering between desktop & mobile

Hey there, Plan : Premium (irrelevant)Country : France (irrelevant)Device : Xiaomi Mi 8 (irrelevant)Operating System : Android 10 (irrelevant) My issue :Since Spotify on desktop allows us to order playlists, it would be nice for mobile versions to ap...

Newbie

Hey there,   Plan : Premium (irrelevant) Country : France (irrelevant) Device : Xiaomi Mi 8 (irrelevant) Operating System : Android 10 (irrelevant)   My issue : ...

Ivan

Spotify Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast **bleep**

I have had a premium account for years and used Spotify to what it was meant for ... to listen to music.Now Spotify have introduced Podcasts to home page ... question is who wants them ... I don't because I use Spotify to listen to music ... and why ...

Music Fan

I have had a premium account for years and used Spotify to what it was meant for  ... to listen to music. Now Spotify have introduced Podcasts to home page ... question is who wants them ....

Ivan

Spotify Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song problem

So a few min ago i searched a new album and listen to it everything was fine and now reather what i search if i already saved and downleaded it or its new it shows me the album and everyrhing but no song but if i press shuffle the songs play but dont...

Newbie

So a few min ago i searched a new album and listen to it everything was fine and now reather what i search if i already saved and downleaded it or its new it shows me the album and everyrhing but no ...

Ivan

Spotify Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see songs in Albums

PlanPremiumCountryIreland Device(Huawei P30 Pro)Operating System(Lastest Android System) My Question or IssueHi,When I go into an album the songs don't show up, I can only click shuffle play,Can you please advise?Thanks!

Visitor

Plan Premium Country Ireland  Device (Huawei P30 Pro) Operating System (Lastest Android System)   My Question or Issue Hi, When I go into an album the songs don't show up, I can ...

Ivan

Spotify Legend

694 Views

1 replies

3 likes

  • 694 Views
  • 1 replies
  • 3 likes

Superuser Contribution Shuffle only on mobile app, premium family user

Hi guys, I'm writing because of an issue that came up today. I've been using Spotify Premium Family on my phone (Nokia 6.1 with Android 10) for a while now, without any problems whatsoever.A few minutes ago I discovered that when I open an album, the...

Visitor

Hi guys,   I'm writing because of an issue that came up today. I've been using Spotify Premium Family on my phone (Nokia 6.1 with Android 10) for a while now, without any problems whatsoever. ...

Ivan

Spotify Legend

653 Views

1 replies

0 likes

Android
Premium
shuffle
  • 653 Views
  • 1 replies
  • 0 likes

Solved!! songs stopping

I have spotify premium and for the past couple of weeks my songs will stop playing I will get maybe one song to play if I am lucky. This happens in my car, at work, and outside while I am working in the yard. I have installed and reinstalled, cleared...

Music Fan

I have spotify premium and for the past couple of weeks my songs will stop playing  I will get maybe one song to play if I am lucky.  This happens in my car, at work, and outside while I am...

Luan

Spotify Star

8698 Views

6 replies

0 likes

  • 8698 Views
  • 6 replies
  • 0 likes

Superuser Contribution Podcast language in browsing mode

PlanPremiumCountryFranceDeviceGalaxy S7 + PCOperating SystemAndroid 8.0 + Win 10 My Question or IssueHello,I'm living in France but am only interested in podcasts in English.I set my interface language in English.The problem is, when I want to browse...

Casual Listener

Plan Premium Country France Device Galaxy S7 + PC Operating System Android 8.0 + Win 10   My Question or Issue Hello, I'm living in France but am only interested in podcasts in Englis...

Ivan

Spotify Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes