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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFreeCountryUSADeviceMotorola Moto E4Operating SystemAndroid NougatSpotify App Version8.5.29.828 My Question or IssueI am unable to sort songs in a playlist. Per the instructions in the Sort and Filter help page, I should be able to sort songs in ...
Plan Free Country USA Device Motorola Moto E4 Operating System Android Nougat Spotify App Version 8.5.29.828 My Question or Issue I am unable to sort songs in a playlist. Per ...
Regular
2249 Views
10 replies
0 likes
My Question or Issue: Hello there. So I've added a ton of playlists on my pc lately and put them in a folder. Then I sorted them manually by their name. The problem is that on my phone they are completely shuffled and sometimes I play a song from a P...
My Question or Issue: Hello there. So I've added a ton of playlists on my pc lately and put them in a folder. Then I sorted them manually by their name. The problem is that on my phon...
Casual Listener
1144 Views
1 replies
0 likes
As the title states, Spotify pauses at completely random times when on standby. It doesn't pause immediately when I turn my phone off and sometimes it doesn't pause at all. The moment turn on my phone (I don't even have to unlock it) it immediately s...
As the title states, Spotify pauses at completely random times when on standby. It doesn't pause immediately when I turn my phone off and sometimes it doesn't pause at all. The moment turn on my phon...
Composer
1457 Views
1 replies
0 likes
PlanPremiumCountryFinlandDeviceNokia 3.2Operating SystemAndroid 9.0 My Question or IssueEverytime I open the Spotify app it asks me to relog, and after I do, I quickly realize all my settings have reset. This happens everytime the app isn't open in t...
Plan Premium Country Finland Device Nokia 3.2 Operating System Android 9.0 My Question or Issue Everytime I open the Spotify app it asks me to relog, and after I do, I quickly realiz...
Roadie
3341 Views
5 replies
0 likes
PlanFree/PremiumCountry DeviceSamsung Galaxy S10 plusOperating SystemAndroid 9 My Question or IssueI know this topic has been discussed ad nauseum, however I'm still having issues. Seems like I've narrowed it down, at least on my device. The lock scr...
Plan Free/Premium Country Device Samsung Galaxy S10 plus Operating System Android 9 My Question or Issue I know this topic has been discussed ad nauseum, however I'm still hav...
Casual Listener
1851 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceSony Xperia XZ3Operating SystemAndroid Pie My Question or IssueHi everyone. Would really be grateful for some help. Over the last few months my Spotify app has been getting progressively slower to the point where it can take...
Plan Premium Country UK Device Sony Xperia XZ3 Operating System Android Pie My Question or Issue Hi everyone. Would really be grateful for some help. Over the last few month...
Spotify Star
4391 Views
8 replies
0 likes
PlanPremiumCountryGermanyDeviceMotorola Moto G6 PlusOperating SystemAndroid 9 My Question or IssueSince at least one month i can't use the Spotify App cause it's very slow and the loading times are way too long. I've reinstalled the App about 4 times...
Plan Premium Country Germany Device Motorola Moto G6 Plus Operating System Android 9 My Question or Issue Since at least one month i can't use the Spotify App cause it's very slow an...
Spotify Star
3241 Views
3 replies
0 likes
PlanPremiumCountryFranceDeviceOnePlus 3TOperating SystemAndroid Pie My Question or IssueHi everyone, I am having a bit of an issue with using Spotify with Tasker or a Flic Button (Flic is a Bluetooth button used for automating tasks, I stuck one to m...
Plan Premium Country France Device OnePlus 3T Operating System Android Pie My Question or Issue Hi everyone, I am having a bit of an issue with using Spotify with Tasker or ...
1345 Views
0 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid 9My Question or IssueI have a quick question about downloaded playlists. Can Spotify play automaticly offline a downloaded playlist even if my data is active? The reason is that it...
Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Android 9 My Question or Issue I have a quick question about downloaded playlists. Can Spotify play automaticly offline a...
1062 Views
0 replies
0 likes
PlanPremium (family)CountryThe NetherlandsDeviceHuawei Mate 10 LiteOperating SystemAndroid My Question or IssueI have some local files downloaded on my laptop and everything is fine, I can listen tot the music whitout any trouble. Buy when I try to d...
Plan Premium (family) Country The Netherlands Device Huawei Mate 10 Lite Operating System Android My Question or Issue I have some local files downloaded on my laptop and eve...
1209 Views
0 replies
0 likes
I just set up my new Pixel 4 yesterday, and one thing I notice is that the Spotify widget with playback controls no longer appears on the lock screen. Now, the Pixel 4 does have the ability to use gestures (i.e. wave your hand) to skip forward or bac...
I just set up my new Pixel 4 yesterday, and one thing I notice is that the Spotify widget with playback controls no longer appears on the lock screen. Now, the Pixel 4 does have the ability to use ge...
Visitor
32805 Views
14 replies
7 likes
PlanPremiumCountryUSADeviceSamsung Galaxy Note9Operating SystemAndroid Pie My Question or IssueI recently (last 3-4 days) started having a problem where while listening to Spotify the music will randomly pause and if left for about 30-45 seconds it w...
Plan Premium Country USA Device Samsung Galaxy Note9 Operating System Android Pie My Question or Issue I recently (last 3-4 days) started having a problem where while listening to Sp...
Not applicable
2812 Views
3 replies
4 likes
As per the request in the other thread, this problem has been going for me for a while now: Music will stop playing but the app thinks it's still playing (i.e. the icon says it's still playing and not paused) - see attachmentThe only way to get the m...
As per the request in the other thread, this problem has been going for me for a while now: Music will stop playing but the app thinks it's still playing (i.e. the icon says it's still play...
Newbie
1768 Views
2 replies
6 likes
Hi there, Since a few days I am unable to connect to my chromecast audio, despite all other audio apps (TuneIn & YT Music & Play Music) connect as usual without any hassle. All the common tricks such as, restarting App, restarting WiFi, rebooting chr...
Hi there, Since a few days I am unable to connect to my chromecast audio, despite all other audio apps (TuneIn & YT Music & Play Music) connect as usual without any hassle. All the c...
Regular
1024 Views
3 replies
1 likes
PlanPremiumCountryNew ZealandDeviceUmidigi F1Operating SystemAndroid 9 My Question or IssueWhen I click the three dots on a song spotify crashes, which is annoying if you want to add a song to a playlist.I am aware that this issue is happening to oth...
Plan Premium Country New Zealand Device Umidigi F1 Operating System Android 9 My Question or Issue When I click the three dots on a song spotify crashes, which is annoying if...
Visitor
1145 Views
1 replies
6 likes
Plan: PremiumCountry: United StatesDevice: Samsung Galaxy S10+Operating System: Android 10, but also had the same issue on android 9. My Question or Issue: So, whenever I like a song through the notification controls something like 50% of the time or...
Plan: Premium Country: United States Device: Samsung Galaxy S10+ Operating System: Android 10, but also had the same issue on android 9. My Question or Issue: So, whenever I like a song t...
591 Views
0 replies
0 likes
PlanPremiumCountryNew ZealandDeviceXiaomi Mi MixOperating SystemAndroid 8.0.0 My Question or IssueIf the Android Spotify app is open, and music is played on another device on the same Spotify account, the Android Spotify app will cause screenwakes at...
Plan Premium Country New Zealand Device Xiaomi Mi Mix Operating System Android 8.0.0 My Question or Issue If the Android Spotify app is open, and music is played on another device on...
Spotify Legend
1049 Views
2 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy 9Operating SystemAndroid Pie My Question or IssueWhen playing downloaded tracks from my likes songs playlist it will randomly pause song for 2-20 seconds. Happens every time I try to listen to music. My ap...
Plan Premium Country Canada Device Samsung Galaxy 9 Operating System Android Pie My Question or Issue When playing downloaded tracks from my likes songs playlist it will randomly pau...
Composer
1082 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLenovo Yoga Chromebook C630Operating SystemChrome OS 77.0.3865.105 My Question or IssueI am unable to sync my playlists on my Chromebook. I had both my Windows Laptop (which has my local files that are in my playl...
Plan Premium Country United States Device Lenovo Yoga Chromebook C630 Operating System Chrome OS 77.0.3865.105 My Question or Issue I am unable to sync my playlists on my Chromebook....
582 Views
0 replies
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PlanPremiumCountryUnited StatesDeviceLenovo Yoga Chromebook C630Operating SystemChrome OS 77.0.3865.105My Question or IssueSo I downloaded Spotify off the Play Store on my chromebook, logged in and went to sync my playlist with my other laptop. I mad...
Plan Premium Country United States Device Lenovo Yoga Chromebook C630 Operating System Chrome OS 77.0.3865.105 My Question or Issue So I downloaded Spotify off the Play Store on my chromeboo...
492 Views
0 replies
0 likes
