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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107505 Views

26 replies

3 likes

  • 107505 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217473 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217473 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571681 Views

79 replies

3 likes

  • 571681 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470903 Views

577 replies

40 likes

Account
Free
  • 470903 Views
  • 577 replies
  • 40 likes

Google Home Devices Won't Play Music Saved in My Library

PremiumUSASamsung Galaxy S7 EdgeAndroid 8.0 On both my Google Home and Google Home Mini speakers, Spotify will not connect or play any music saved to my library. For example, if I select an album I have saved or downloaded on my phone, it will play f...

Newbie

Premium USA Samsung Galaxy S7 Edge Android 8.0   On both my Google Home and Google Home Mini speakers, Spotify will not connect or play any music saved to my library.  For example, ...

Fennecpaws

Casual Listener

1601 Views

1 replies

3 likes

  • 1601 Views
  • 1 replies
  • 3 likes

Superuser Contribution Kein Ton bei Wiedergabe im Auto via Bluetooth

Hallo, ich nutze Spotify (Premium Account) vorwiegend über die App mit meinem Samsung Galaxy A3 (2017) im Auto. Seit einigen Tagen treten folgende Probleme auf:Songs werden ohne Ton abgespielt, bzw. wenn überhaupt ein paar Takte Musik ertönen, spring...

Visitor

Hallo,   ich nutze Spotify (Premium Account) vorwiegend über die App mit meinem Samsung Galaxy A3 (2017) im Auto.  Seit einigen Tagen treten folgende Probleme auf: Songs werden ohne Ton ...

Covos

Visitor

8157 Views

5 replies

2 likes

  • 8157 Views
  • 5 replies
  • 2 likes

Spotify plays after alarm

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceMoto G6Operating SystemAndroid My Question or IssueSpotify plays with my alarms, but recently after I tur...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Moto G6 Operating System Android &nbsp...

S4ltyc4t

Visitor

2196 Views

4 replies

1 likes

Google Clocks
  • 2196 Views
  • 4 replies
  • 1 likes

Equalizer

PlanPremiumCountryPhilippinesDeviceVivo V15Operating SystemAndroid Pie My Question or IssueUp until now, equalizer was under the Music Quality settings but now, it's gone. It disappeared. I have already tried rebooting my phone and doing a clean rein...

Visitor

  Plan Premium Country Philippines Device Vivo V15 Operating System Android Pie   My Question or Issue Up until now, equalizer was under the Music Quality settings but now, it's ...

Shaztastic

Visitor

877 Views

1 replies

1 likes

  • 877 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify ULTRA slow showing playlists and songs

The Android app is very slow at showing songs or playlists this is both on wifi and Mobile net.It will often think for 30sec. 1 ½ min just trying to slow my playlists or the songs in the playlist and cant just open the app and say i wanna listen to a...

Regular

The Android app is very slow at showing songs or playlists this is both on wifi and Mobile net. It will often think for 30sec. 1 ½ min just trying to slow my playlists or the songs in the playlist a...

Harbord2020

Newbie

3356 Views

5 replies

4 likes

  • 3356 Views
  • 5 replies
  • 4 likes

How do I play entire album when listening on phone? (samsung galaxy 9)

PlanFreeCountryUSDeviceSamsung Galaxy 9Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I listen to entire album on my phone?? I can do this on my computer but not on phone??

Visitor

Plan Free Country US Device Samsung Galaxy 9 Operating System  android (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue How can I listen to entire album on my ...

Emilia_8

Community Legend

1540 Views

1 replies

0 likes

  • 1540 Views
  • 1 replies
  • 0 likes

Music skipping on Bluetooth Huawei p20

PlanPremiumCountryIrelandDeviceHuawei p20Operating SystemAndroid 9.1 My Question or IssueWhen I am listening to Spotify on my huwei p20 on my car radio, Google home mini(Bluetooth) or galaxy buds my music skips. I don't have this issue with any other...

Visitor

  Plan Premium Country Ireland Device Huawei p20 Operating System Android 9.1   My Question or Issue When I am listening to Spotify on my huwei p20 on my car radio, Google home m...

709 Views

0 replies

1 likes

  • 709 Views
  • 0 replies
  • 1 likes

Perfomance Probleme seit vielen Wochen

PlanPremiumCountryGermanyDevice(iPhone 8, Samsung Galaxy 9+, Samsung Galaxy S20 Ultra, Samsung Galaxy S10e, Samsung Galaxy S10+)Operating System(iOS 12, Android 10, Android 9,etc.) My Question or IssueSeit einigen Wochen hat die App bei mir viele Per...

Visitor

  Plan Premium Country Germany Device (iPhone 8, Samsung Galaxy 9+, Samsung Galaxy S20 Ultra, Samsung Galaxy S10e, Samsung Galaxy S10+) Operating System (iOS 12, Android 10, Android 9,et...

1616 Views

0 replies

3 likes

  • 1616 Views
  • 0 replies
  • 3 likes

Downloaded playlist

PlanFree/PremiumCountryAustraliaDeviceSamsung tabletOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy playlist is downloaded and i am listening in offline mode but i only get 2 songs played before it stops. I have updated...

Visitor

Plan Free/Premium Country Australia Device Samsung tablet Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My playlist is downloaded and i am listen...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Huawei nova 7i and android Emui 10.0.1 compatibility with spotify

PlanPremiumCountryOmanDeviceHuawei nova 7iOperating SystemAndriod Emui 10.0.1 My Question or IssueI downloaded spotify but the app only show black screen , later on I discovered that it's not compatible with Emui 10.0.1 , Is there a way around it ?

Visitor

  Plan Premium Country Oman Device Huawei nova 7i Operating System Andriod Emui 10.0.1   My Question or Issue I downloaded spotify but the app only show black screen , later...

995 Views

0 replies

0 likes

  • 995 Views
  • 0 replies
  • 0 likes

Albums download disappear

I got Premium Spotify (Family plan) in Brazil, I'm using a Moto E4, running on Android 7.1.1 I can download playlists as expected and they are still there when I'm back, but if I download albums, close the app and open it again, the downloaded albums...

Visitor

I got Premium Spotify (Family plan) in Brazil, I'm using a Moto E4, running on Android 7.1.1   I can download playlists as expected and they are still there when I'm back, but if I download ...

682 Views

0 replies

0 likes

Android
downloads
  • 682 Views
  • 0 replies
  • 0 likes

Spotify Connect & Autoplay doesn't working

PlanPremium DeviceSamsung A30 (SM-A305F) + Lenovo Laptop Operating SystemAndroid 10 + Windows 10 My Question or IssueSince I bought the Premium version, Spotify became more laggy and buggy. Everytime the music stops, Spotify Connect on my phone stop ...

Newbie

Plan Premium   Device Samsung A30 (SM-A305F) + Lenovo Laptop   Operating System Android 10 + Windows 10   My Question or Issue Since I bought the Premium version, Spotify bec...

853 Views

0 replies

2 likes

  • 853 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify App says i'm playing a different song on my pc than im actually listening to

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueMy Spotify App says that i'm playing "Hey Now" on my Computer, while it is playing a different song entirely, and if i want to continue listening from p...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 8.0.0   My Question or Issue My Spotify App says that i'm playing "Hey Now" on my Computer, while it is p...

1250837795

Newbie

2064 Views

2 replies

0 likes

  • 2064 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music stops after 10 sec

PlanFreeCountryIndiaDeviceSamsung Galaxy A70sOperating SystemAndroid 10 My Question or IssueI recently updated to android 10 and after that spotify start giving this issue that the music stops after or before 10 sec on device and shows no internet co...

Visitor

Plan Free Country India Device Samsung Galaxy A70s Operating System Android 10   My Question or Issue I recently updated to android 10 and after that spotify start giving this issue th...

Katerina

Spotify Legend

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

All references to queue are missing

PlanFreeCountryUSADeviceGalaxy S8Operating SystemAndroid My Question or IssueWhat I tried already: Restart phone. Full clean install with cleared cache and storage. Problem: I don't see add to queue anywhere. Nor do I see any way to view or manage th...

Visitor

  Plan Free Country USA Device Galaxy S8 Operating System Android   My Question or Issue What I tried already: Restart phone. Full clean install with cleared cache and storage.&n...

642 Views

0 replies

0 likes

queue
  • 642 Views
  • 0 replies
  • 0 likes

Excessive data usage android

I have a Samsung and was notified that Spotify is using high amounts of data. I tried to contact Spotify; however, they refer me to this or Twitter and I do not Tweet. I need help fixing this issue or I will have to delete an app that I truly enjoy u...

Casual Listener

I have a Samsung and was notified that Spotify is using high amounts of data. I tried to contact Spotify; however, they refer me to this or Twitter and I do not Tweet. I need help fixing this issue o...

Troubled1

Casual Listener

866 Views

3 replies

0 likes

  • 866 Views
  • 3 replies
  • 0 likes

Gapless playback and smooth transition between tracks (but still using gapless)

DeviceAndroid This feature clearly does not work properly on Spotify, I get so many times shi... transitions between track, I haven't activated the crossfade option because i don't like it. There's clearly something not properly implemented here

Visitor

  Device Android   This feature clearly does not work properly on Spotify, I get so many times shi... transitions between track, I haven't activated the crossfade option because i don't...

user-removed

Not applicable

994 Views

2 replies

1 likes

  • 994 Views
  • 2 replies
  • 1 likes

Bad sound (cracks and plops) on philips android tv, using Spotify app.

Hello, Cannot find a solution but it anoys me badlySince a few weeks the spotify app cracks, distorts and blips while playing music. Tried reinstalling app, no luck. No problem with other apps like radio or youtube or tv... only spotify. Someone... H...

Casual Listener

Hello,  Cannot find a solution but it anoys me badly Since a few weeks the spotify app cracks, distorts and blips while playing music.  Tried reinstalling app, no luck. No problem with o...

Dre16

Casual Listener

741 Views

1 replies

0 likes

  • 741 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Stopped playing 1-3 songs while in Offline Mode (Premium Account)

I subscribe a week ago and I just found out that after playing 1-3 songs or 3-7mins (randomly) while in offline mode, it just suddenly stops. Spotify app is gone, it just like the app is closed automatically.I tried:1. clear cache/data, restart2. ful...

Casual Listener

I subscribe a week ago and I just found out that after playing 1-3 songs or 3-7mins (randomly) while in offline mode, it just suddenly stops. Spotify app is gone, it just like the app is closed autom...

anboo

Visitor

2590 Views

8 replies

0 likes

  • 2590 Views
  • 8 replies
  • 0 likes

Solved!! Share the music

Every time I try to share my music, the app close!I already uninstall the app and restarted the phone and the problems wasn't solvedPlanPremiumCountry BrazilDeviceMoto Z2 PlayOperating SystemAndroid Oreo My Question or IssueEvery time I try to share ...

Casual Listener

Every time I try to share my music, the app close! I already uninstall the app and restarted the phone and the problems wasn't solved Plan Premium Country  Brazil Device Moto Z2 Play Ope...

dhanylllo

Visitor

6997 Views

12 replies

4 likes

  • 6997 Views
  • 12 replies
  • 4 likes