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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 847299 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 847299 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16214 Views
  • 3 replies
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  • 16214 Views
  • 3 replies
  • 0 likes

Sort Library by Titles

PlanPremiumCountryCanadaDeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueUntil recently I was able to sort my music from my library by titles, but now I have lost this functionality on my Samsung S7. I can now only sort my library b...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy S7 Operating System Android   My Question or Issue Until recently I was able to sort my music from my library by titles, but now I hav...
  • 157 Views
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  • Samsung Galaxy 7
    Sort Songs
    titles
  • 157 Views
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Spotify pro tip, how to disable?

PlanPremiumCountryBrazilDeviceSamsung J4Operating SystemAndroid Oreo My Question or IssueEven with premium i'm getting this "Pro Tips", but it's really annoying, how can i make it stop?

  • Newbie
  • Plan Premium Country Brazil Device Samsung J4 Operating System Android Oreo   My Question or Issue Even with premium i'm getting this "Pro Tips", but it's really annoying, how can...
  • 671 Views
  • 0 replies
  • 8 likes
  • Premium
    Pro tip
  • 671 Views
  • 0 replies
  • 8 likes

Mal funzionamento dell'app con continui messaggi di errore

Pianoforte premioNazioneItaliaDispositivo LG G7 Lg g7Sistema operativo Android 8.0.0 La mia domanda o problemaL'applicazione mi dà problemi, interrompendo l'ascolto della musica e bloccandosi durante la ricerca dellle tracce da me Cercate. Un problem...

  • Newbie
  • Pianoforte  premio Nazione Italia Dispositivo LG G7  Lg g7 Sistema operativo  Android 8.0.0   La mia domanda o problema L'applicazione mi dà problemi, interrompendo l'...
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  • 152 Views
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Superuser Contribution Songs saved to Your Music showing in desktop app but not in android app

PlanPremiumCountryColombiaDeviceGalaxy S8 and Galaxy S10Operating SystemWindows 10 My Question or IssueHello! Since around january I've been having this issue: some tracks that I save to Your Music/Liked Songs cannot be found under the same playlist ...

  • Casual Listener
  • Plan Premium Country Colombia Device Galaxy S8 and Galaxy S10 Operating System Windows 10   My Question or Issue Hello! Since around january I've been having this issue: some tracks th...
  • diegolramirez
  • Casual Listener
  • 311 Views
  • 2 replies
  • 0 likes
  • 311 Views
  • 2 replies
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Instagram Stories Play on Spotify Problem

PlanPremiumCountryTurkeyOperating SystemAndroid Kitkat 4.4 My Question or Issuei can share a song on Instagram Stories but it doesn't have this "Play on Spotify" button, how can i solve this problem? My friend doesn't have this problem on his iPhone ...

  • Casual Listener
  • Plan Premium Country Turkey Operating System Android Kitkat 4.4   My Question or Issue i can share a song on Instagram Stories but it doesn't have this "Play on Spotify" button, how can ...
  • mrtcndgrl
  • Casual Listener
  • 913 Views
  • 2 replies
  • 0 likes
  • 913 Views
  • 2 replies
  • 0 likes

Sorting title stoped ignoring artcles (the, a, an)

PlanPremiumCountryNLDeviceFP2 and Samsung Galaxy Tab S3Operating SystemAndroid 7.1.2 (FP2) and Android 8.0.0 (Samsung) My IssueSince the last Spotify update this Sunday the sorting function for Title has stoped ignoring artcles (the, a, an). Sorting ...

  • Casual Listener
  • Plan Premium Country NL Device FP2 and Samsung Galaxy Tab S3 Operating System Android 7.1.2 (FP2) and Android 8.0.0 (Samsung)   My Issue Since the last Spotify update this Sunday ...
  • Helmi_rat
  • Casual Listener
  • 628 Views
  • 2 replies
  • 5 likes
  • 628 Views
  • 2 replies
  • 5 likes

Superuser Contribution My Library Artists not showing my music

PlanPremiumCountry DeviceGalaxy S9Operating SystemAndroid Pie My Question or IssueSo I recently got Spotify Premium, and I'm loving it. On my PC at least.....On the mobile app, however, I'm not able to get even as much functionality as I did with Spo...

  • Casual Listener
  • Plan Premium Country   Device Galaxy S9 Operating System Android Pie   My Question or Issue So I recently got Spotify Premium, and I'm loving it. On my PC at least..... On the mo...
  • Guido
  • Spotify Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Superuser Contribution No control in lock screen on Android Pie

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8Operating SystemAndroid Pie 9.0 April 2019 Patch there is the problem that I can no longer control Spotify on the lock screen although the controls are all displayed. The device is a Samsung Galaxy S8 p...

  • Visitor
  • Plan Premium Country Germany Device Samsung Galaxy S8 Operating System Android Pie 9.0 April 2019 Patch   there is the problem that I can no longer control Spotify on the lock screen al...
  • Guido
  • Spotify Legend
  • 505 Views
  • 1 replies
  • 0 likes
  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution Controls for Spotify won't work via any Bluetooth device

PlanPremiumCountryUKDevice(OnePlus 6T)Operating System(Android 9 / Oxygen OS - 9.0.13) My Question or IssueAs of last month, if I connect my phone to a Bluetooth device ( my car, headphones, portable speakers etc... ) The inline controls on the Bluet...

  • Newbie
  • Plan Premium Country UK Device (OnePlus 6T) Operating System (Android 9 / Oxygen  OS - 9.0.13)   My Question or Issue As of last month, if I connect my phone to a Bluetooth device...
  • Guido
  • Spotify Legend
  • 997 Views
  • 2 replies
  • 0 likes
  • 997 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sharing to Instagram Stories not working after latest update

PlanPremiumCountryPolandDeviceSamsung Galaxy A5 2016 (SM-A510F)Operating SystemAndroid 7.0 Nougat My Question or IssueAfter the latest update of Spotify app, sharing to Instagram Stories doesn't work. The option appears but when I'm choosing it, it j...

  • Newbie
  • Plan Premium Country Poland Device Samsung Galaxy A5 2016 (SM-A510F) Operating System Android 7.0 Nougat   My Question or Issue After the latest update of Spotify app, sharing to Insta...
  • Katerina
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 1 likes
  • 193 Views
  • 1 replies
  • 1 likes

No shuffle button.

I don't have a shuffle or a repeat button in my Spotify even thought I'm playing songs through my playlist. PlanFreeCountryIndiaDeviceOnePlus 6Operating SystemAndroid Oreo

  • Newbie
  • I don't have a shuffle or a repeat button in my Spotify even thought I'm playing songs through my playlist.     Plan Free Country India Device OnePlus 6 Operating System Android&n...
  • 199 Views
  • 0 replies
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  • 199 Views
  • 0 replies
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Connecting headphones to Android cell involuntarily transfers sound to that cell from speakers/lapto

PlanPremium through family planCountrySwedenDeviceSamsung Galaxy S6, HP LaptopOperating SystemAndroid 7.0, Windows 10 Home My Question or IssueSince a couple of weeks Spotify automatically transfers music audio from playing on my laptop/speakers to m...

  • Newbie
  • Plan Premium through family plan Country Sweden Device Samsung Galaxy S6, HP Laptop Operating System Android 7.0, Windows 10 Home   My Question or Issue Since a couple of weeks Spotify...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Podcast episode list empty

PlanPremiumCountry DeviceSamsung Galaxy S9Operating SystemAndroid 8.0.0 My Question or IssueAfter I set a filter to display downloaded episodes of a podcast the list is empty. This makes sense since I haven't got any, however the filter option is dim...

  • Newbie
  • Plan Premium Country   Device Samsung Galaxy S9 Operating System Android 8.0.0   My Question or Issue After I set a filter to display downloaded episodes of a podcast the list is ...
  • 705 Views
  • 0 replies
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  • Podcast Episodes
  • 705 Views
  • 0 replies
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Incoming calls heared on my device

PlanfreeCountryItalyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I have this problem.I have spotify associated to my speakers via bluetooth to hear the mus...

  • Newbie
  • Plan free Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, I have th...
  • ElainaD
  • Composer
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

Old podcast episodes not showing only on Android

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or Issue Hi, Older podcasts are not always showing up on my Android device, but they do on the Windows Spotify player. Stuff They Don't Want You To Know, for example, o...

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue   Hi,   Older podcasts are not always showing up on my Android device, ...
  • 237 Views
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  • 237 Views
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Error to restart my cellphone, the downloaded files was deleted

I have a sd memory in my cellphone, and all my music is downloaded in this sd memory, but when I restart my cellphone all files dissapear, the storage path change to internal memory, so I change to sd memory, but the files (songs) was deleted, please...

  • Newbie
  • I have a sd memory in my cellphone, and all my music is downloaded in this sd memory, but when I restart my cellphone all files dissapear, the storage path change to internal memory, so I change to s...
  • 86 Views
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  • 86 Views
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Music Turns of automaticlly.

None of the below information is required. However, the more ou provide the easier it will be for us to try PlanPremiumCountry DeviceHuawei Mate 20 liteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I start a song it...

  • Newbie
  • None of the below information is required. However, the more ou provide the easier it will be for us to try  Plan Premium Country   Device Huawei Mate 20 lite Operating System (iOS...
  • 98 Views
  • 0 replies
  • 0 likes
  • 98 Views
  • 0 replies
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Selecting "Shuffle Play" in a playlist will only play the first song on repeat.

Within the past few days, I've noticed that selecting a song defaults to "repeat one". Every time you pick a new album or playlist, it goes right back to "repeat one". Radio doesn't even work anymore because it just plays the first song forever and f...

  • Newbie
  • Within the past few days, I've noticed that selecting a song defaults to "repeat one". Every time you pick a new album or playlist, it goes right back to "repeat one". Radio doesn't even work anymore...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
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Bluetooth controls unresponsive after re-starting car (Android)

]PlanPremiumCountryAustraliaDeviceHuawei Mate 10 ProOperating SystemAndroid My Question or IssueThe bluetooth controls in my vehicle become unresponsive after restarting the car. I need to unlock my phone and re-open the Spotify app and then it will ...

  • Regular
  • ] Plan Premium Country Australia Device Huawei Mate 10 Pro Operating System Android   My Question or Issue The bluetooth controls in my vehicle become unresponsive after restarting th...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

Song pause while screen is locked.

PlanPremiumCountry Samsung Galaxy Note 8, Operating System Android Pie My Question or IssueSometimes when screen locks, music will pause randomly and continue randomly again.someitmes it will also pause and continue once i unlock the screen.its drivi...

  • Regular
  •   Plan Premium Country   Samsung Galaxy Note 8,  Operating System  Android Pie   My Question or Issue Sometimes when screen locks, music will pause randomly ...
  • hacker1216
  • Newbie
  • 117022 Views
  • 10 replies
  • 29 likes
  • 117022 Views
  • 10 replies
  • 29 likes