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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6792 Views

0 replies

7 likes

  • 6792 Views
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Can't login on android app

I have the same problem whenever I install any update on my phone that logs me out of Spotify. My email and password I know works because I login on the Spotify website no problem. When I try to click the email link it sends it constantly says expire...

Casual Listener

I have the same problem whenever I install any update on my phone that logs me out of Spotify. My email and password I know works because I login on the Spotify website no problem. When I try to clic...

Luan

Spotify Star

877 Views

1 replies

1 likes

Android
login issues
  • 877 Views
  • 1 replies
  • 1 likes

Solved!! Unable to disable Waze integration

PlanPremiumCountryIsraelDevicePixel 1Operating SystemAndroid Pie (9)Android App Version:8.5.27.957 My Question or IssueHi, It seems that Waze integration collides with Google Assistant and therefore I want to disable it. I disabled it from Waze's sid...

Casual Listener

Plan Premium Country Israel Device Pixel 1 Operating System Android Pie (9) Android App Version: 8.5.27.957   My Question or Issue Hi,   It seems that Waze integration collide...

OmriCohen

Casual Listener

8204 Views

1 replies

0 likes

  • 8204 Views
  • 1 replies
  • 0 likes

“Okay Google, play my music” for Google Home speakers

All of my Google Home speakers have this problem. I have all 3 of Google's speakers, the small, medium and large one and this happens on my Pixel phone as well. It used to play my "My Liked Songs" in order of newest to oldest. So that song that you j...

Regular

All of my Google Home speakers have this problem. I have all 3 of Google's speakers, the small, medium and large one and this happens on my Pixel phone as well.   It used to play my "My Liked ...

1411 Views

0 replies

2 likes

Google Assistant
Google Home
My Liked Songs
  • 1411 Views
  • 0 replies
  • 2 likes

scrobbling offline/caching not working?

PlanPremiumCountryGermanyDeviceHuawei Honor 6xOperating SystemAndroid 7 My Question or IssueSo yesterday i was forced into listening to music offline by having no reception but the app didn't cache my songs and did not scrobble them later. I can only...

Regular

Plan Premium Country Germany Device Huawei Honor 6x Operating System Android 7   My Question or Issue So yesterday i was forced into listening to music offline by having no reception b...

656 Views

0 replies

0 likes

  • 656 Views
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Superuser Contribution Skipping!!

Why has Spotify decided to start randomly pausing in the middle of a song now? Have never had a problem on my GS8 before a few days ago, now it will randomly pause in the middle of a song and not restart until I pick up the phone wake up the screen s...

Newbie

Why has Spotify decided to start randomly pausing in the middle of a song now?   Have never had a problem on my GS8 before a few days ago, now it will randomly pause in the middle of a song an...

Katerina

Spotify Legend

696 Views

1 replies

0 likes

  • 696 Views
  • 1 replies
  • 0 likes

Solved!! All songs by artist on Mobile

PlanPremiumCountryUSADevicePixel XLOperating SystemAndroid 10 My Question or IssueI'm trying to play a song by an artist but I don't remember the name of the song. So I searched the artist but it will only show me certain categories like their top 5 ...

Visitor

Plan Premium Country USA Device Pixel XL Operating System Android 10   My Question or Issue I'm trying to play a song by an artist but I don't remember the name of the song. So I searc...

OneByBoo

Roadie

1307 Views

1 replies

0 likes

artist
Mobile
song list
  • 1307 Views
  • 1 replies
  • 0 likes

Artists Unfollowed

PlanPremiumCountryU.S.A.DeviceSamsung Galaxy S10Operating SystemAndroid 9.0 (Pie)My Question or IssueI have noticed that ever since I hit 1110 artists followed on spotify, any time I try to follow a new artist, one of my old artists becomes unfollowe...

Regular

Plan Premium Country U.S.A. Device Samsung Galaxy S10 Operating System Android 9.0 (Pie) My Question or Issue I have noticed that ever since I hit 1110 artists followed on spotify, any time ...

Firesword007

Regular

1370 Views

3 replies

0 likes

artist
bug
Potential Bug
  • 1370 Views
  • 3 replies
  • 0 likes

Car view

PlanPremiumCountryIsraelDeviceSamsung Galaxy note 9 My Question or IssueI did a clean uninstull of the App and then installed Spotify again and still I don't have the option to switch on automatic car view, it doesn't even appear in the options of th...

Visitor

Plan Premium Country Israel Device Samsung Galaxy note 9   My Question or Issue I did a clean uninstull of the App and then installed Spotify again and still I don't have the option to s...

OneByBoo

Roadie

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Playlists not visible under library after upgrading to premium

PlanPremiumDeviceSony Z5 CompactOperating SystemAndroid 7.1.1 My Question or IssueMy Playlists are not visible under my library on the android app after upgrading to premium. They, however, do show up on the web player. Anybody know how to fix this?

Casual Listener

  Plan Premium Device Sony Z5 Compact Operating System Android 7.1.1   My Question or Issue My Playlists are not visible under my library on the android app after upgrading to prem...

waylonhorne

Casual Listener

668 Views

2 replies

0 likes

Android
Playlists
  • 668 Views
  • 2 replies
  • 0 likes

Moto G6 Installed Spotify Premium, no music sound

PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 9 PieMy Question or IssueInstalled Spotify, and now under settings Media Volume control is whited out an...

Casual Listener

Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 9 Pie My Question or Issue Ins...

Luan

Spotify Star

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lock screen widget not showing

PlanPremiumCountryFinlandDeviceNokia 5.1 PlusOperating SystemAndroid 9 My Question or IssueMy lockscreen doesn't show Spotify widget. This is very annoying.

Music Fan

Plan Premium Country Finland Device Nokia 5.1 Plus Operating System Android 9   My Question or Issue My lockscreen doesn't show Spotify widget. This is very annoying.  

Petya

Community Legend

1503 Views

1 replies

0 likes

  • 1503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Landscape Auto-Rotate!!!!!!

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemAndroid My Question or IssueWhere has auto-rotate disappeared to???I don't understand...it ALWAYS used to auto-rotate.Whyyyyyyyyyyyyy was this changed????? Why is this gone?????Makes NO sen...

Music Fan

Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Android   My Question or Issue Where has auto-rotate disappeared to??? I don't understand...it ALWAYS used to auto-...

Petya

Community Legend

1107 Views

1 replies

0 likes

landscape
landscape mode
Ongoing Issues
Please Fix This
  • 1107 Views
  • 1 replies
  • 0 likes

Notification tab doesn't close

PlanPremiumCountryUSADeviceSamsung Galaxy S9Operating SystemANDROID My Question or IssueEven though I close my app the Spotify tab stays open and I can't close it unless I go to settings and choose 'Force Stop'.

Visitor

Plan Premium Country USA Device Samsung Galaxy S9 Operating System ANDROID   My Question or Issue Even though I close my app the Spotify tab stays open and I can't close it unless I go...

Luan

Spotify Star

1208 Views

1 replies

0 likes

  • 1208 Views
  • 1 replies
  • 0 likes

cannot login from Android app

PlanFreeCountryItalyDeviceMoto X4Operating SystemAndroid 9 My Question or IssueI am unable to login with my account from the Android app. I get the "email/password not correct" and if I try to get a link by mail, the link is always expired. Tried rei...

Visitor

  Plan Free Country Italy Device Moto X4 Operating System Android 9   My Question or Issue I am unable to login with my account from the Android app. I get the "email/password no...

OxfordSemicolon

Visitor

562 Views

2 replies

0 likes

  • 562 Views
  • 2 replies
  • 0 likes

Volume issue with Bose SoundTouch

PlanPremiumCountryFinlandDeviceOnePlus 7 Pro Operating SystemAndroid 10 My Question or IssueI am facing volume adjusting issue when I have played music from Spotify with my Bose SoundTouch 20 speaker using Bose soundtouch app, and then later playing ...

Visitor

Plan Premium Country Finland Device OnePlus 7 Pro  Operating System Android 10   My Question or Issue I am facing volume adjusting issue when I have played music from Spotify with...

listener6000

Visitor

2830 Views

3 replies

4 likes

  • 2830 Views
  • 3 replies
  • 4 likes

I cannot share songs on Instagram stories

PlanFreeCountryMalaysia Device(Oppo A3S)Operating System (AndroidOreo) My Question or IssueWhy can't i share my spotify songs through Instagram stories. The icon for ig story isn't on the share lists

Newbie

Plan Free Country Malaysia   Device (Oppo A3S) Operating System  (AndroidOreo)   My Question or Issue Why can't i share my spotify songs through Instagram stories. The icon ...

OneByBoo

Roadie

928 Views

1 replies

0 likes

  • 928 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesnt connect to Alexa.

I am using latest android os with 3rd generation Alexa (it also doesnt connect to my older Alexa or Dot). It just hangs on the connecting status. Occasionally it will connect but the tracks wont play. This is a recent thing as it used to work fine. P...

Regular

I am using latest android os with 3rd generation Alexa (it also doesnt connect to my older Alexa or Dot). It just hangs on the connecting status. Occasionally it will connect but the tracks wont play...

Petya

Community Legend

10040 Views

27 replies

0 likes

  • 10040 Views
  • 27 replies
  • 0 likes

Superuser Contribution Spotify Mobile - Only Shuffle play.

PlanPremiumCountryNew ZealandDeviceSamsung SM-A320YOperating SystemAndroid Latest My Question or IssueOn the mobile device the only option is to shuffle play my play lists. I've followed all instructions but the shuffle play option is not present and...

Regular

Plan Premium Country New Zealand Device Samsung SM-A320Y Operating System Android Latest   My Question or Issue On the mobile device the only option is to shuffle play my play lists. I...

Petya

Community Legend

878 Views

2 replies

0 likes

  • 878 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music pauses randomly

PlanPremiumCountryCanadaDeviceNote10+Operating SystemAndroid 9Spotify 8.5.27.957 My Question or IssueThe past couple of months the Android Spotify app has been pausing music randomly. While listening to music with headphones (wired or bluetooth), or ...

Casual Listener

Plan Premium Country Canada Device Note10+ Operating System Android 9 Spotify 8.5.27.957   My Question or Issue The past couple of months the Android Spotify app has been pausing musi...

-si_g8u266hp

Casual Listener

2588 Views

4 replies

3 likes

  • 2588 Views
  • 4 replies
  • 3 likes

Spotify Connect auf Bose Soundtouch spielt nur einzelne Titel, keine Alben!

Sobald ich ein Album höre und per Connect mit meiner Soundtouch Box connecte, fliegen alle Folgetracks des Albums aus der Queue und er spielt nur noch den aktuellen Track. Seltsam, weil es sofort wieder funktioniert, sobald ich die Connection aufhebe...

Visitor

Sobald ich ein Album höre und per Connect mit meiner Soundtouch Box connecte, fliegen alle Folgetracks des Albums aus der Queue und er spielt nur noch den aktuellen Track. Seltsam, weil es sofort wie...

Luan

Spotify Star

827 Views

1 replies

0 likes

  • 827 Views
  • 1 replies
  • 0 likes