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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195697 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195697 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537326 Views

78 replies

3 likes

  • 537326 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442449 Views

565 replies

37 likes

Account
Free
  • 442449 Views
  • 565 replies
  • 37 likes

Superuser Contribution Local files turning "unavailable"

Some tracks get randomly unavailable and can only be played manually, which means auto play and shuffle don't work with those songs. It happens in a matter of days after they get downloaded into the phone.

Visitor

  Some tracks get randomly unavailable and can only be played manually, which means auto play and shuffle don't work with those songs. It happens in a matter of days after they get downloaded i...

Ivan

Spotify Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crashes when clicking three dots to add to playlist or whatever [umidigi a5 pro]

PlanPremiumCountryCanadaDeviceumidigi a5 proOperating SystemAndroid My Question or IssueWhen trying to click to add to playlist/queue/share it crashes every time. Also when I click on certain podcasts (pod save America)

Newbie

Plan Premium Country Canada Device umidigi a5 pro Operating System Android   My Question or Issue When trying to click to add to playlist/queue/share it crashes every time. Also when I...

Ivan

Spotify Legend

561 Views

1 replies

2 likes

  • 561 Views
  • 1 replies
  • 2 likes

Superuser Contribution The app shows offline when I´m connected with mobile data, tried also the web app and doesn´t work..

The app shows offline when I´m connected with mobile data, tried also the web app and neither of them work. It doesn´t work. I've tried:-reinstall app-erasing cache- reconfiguring APN-activating mobile data for the app-enabling mobile data for the ap...

Casual Listener

The app shows offline when I´m connected with mobile data, tried also the web app and neither of them work. It doesn´t work. I've tried: -reinstall app -erasing cache - reconfiguring APN -activat...

Ivan

Spotify Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently Played Artists now opens the artist page instead of my library of their music that I saved.

PlanPremiumCountryU.SDeviceGalaxy 9Operating SystemAndroid 10 My Question or IssueRecently my spotify app updated and I notice when I use the recently played artist feature ( which I use constantly), it now opens the artist page instead of the music ...

Regular

Plan Premium Country U.S Device Galaxy 9 Operating System Android 10   My Question or Issue Recently my spotify app updated and I notice when I use the recently played artist feature (...

Ivan

Spotify Legend

1995 Views

1 replies

0 likes

  • 1995 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I press skip it skips more than one tracks

When it either finsihes or is skipped it jumps 5 tracksPlanPremiumCountryHungaryDeviceSamsing Galaxy S10Operating System(Android 10, OneUIMy Question or Issue

Visitor

When it either finsihes or is skipped it jumps 5 tracks Plan Premium Country Hungary Device Samsing Galaxy S10 Operating System (Android 10, OneUI My Question or Issue  

Ivan

Spotify Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Local Files and Volume Normalisation

PlanPremiumCountryUnited StatesDeviceZTE AXONOperating SystemAndroidMy Question or IssueHi all, I have a question regarding Spotify's volume normalisation, in regards to my own local files. Before spotify, I mainly used mp3gain to have all of my musi...

Visitor

Plan Premium Country United States Device ZTE AXON Operating System Android My Question or Issue Hi all,   I have a question regarding Spotify's volume normalisation, in regards to my...

4130 Views

0 replies

6 likes

Local files for Spotify Mobile
volume normalization
  • 4130 Views
  • 0 replies
  • 6 likes

Android Bluetooth volume control only on or off fix

PlanPremiumCountry USA DeviceSamsung Galaxy 8+ Issue: After factory restarting my android device I was no longer able to control the volume on my bluetooth device with my phone. I could only turn the volume off and on, and when i turned it on it was ...

Visitor

Plan Premium Country USA   Device Samsung Galaxy 8+      Issue: After factory restarting my android device I was no longer able to control the volume on my bluetooth ...

2313 Views

0 replies

0 likes

Android
volume
  • 2313 Views
  • 0 replies
  • 0 likes

Spotify Metadata Support with Subaru Impreza

PlanPremiumCountryUSADeviceSamsung Galaxy 8Operating SystemAndroid Version 8.0.0Spotify App Version 8.4.97.807 My Question or IssueI own a Subaru Impreza '15 and have connected my device to my car using bluetooth. The Metadata from Spotify will show ...

Newbie

Plan Premium Country USA Device Samsung Galaxy 8 Operating System Android Version 8.0.0 Spotify App Version 8.4.97.807   My Question or Issue I own a Subaru Impreza '15 and have conne...

Sanmartino

Casual Listener

2631 Views

3 replies

5 likes

  • 2631 Views
  • 3 replies
  • 5 likes

Superuser Contribution No Internet Connection message on several wifi connections

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S8 Every time I try to open the spotify app for the past several weeks, I receive the same No Internet Connection message. I have tried restarting my device, my router, contacting my ISP, clearing t...

Visitor

Plan Premium Country United States Device Samsung Galaxy S8   Every time I try to open the spotify app for the past several weeks, I receive the same No Internet Connection message. I hav...

Xenia

Moderator

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution App crash Android 10

PlanPremium FamilyCountrySwedenDeviceSamsung note 9Operating SystemAndroid 10 My Question or IssueSpotify App crashes directly after installation, cannot be used at all.We have restarted phone several times, re-installed the app several times during ...

Casual Listener

Plan Premium Family Country Sweden Device Samsung note 9 Operating System Android 10   My Question or Issue Spotify App crashes directly after installation, cannot be used at all. We ...

Xenia

Moderator

1313 Views

1 replies

7 likes

  • 1313 Views
  • 1 replies
  • 7 likes

Superuser Contribution Auto populate playlist name from artist/album on Android

(This functionality used to work)On andriod, when I select an album I want to save as a playlist, and choose "Add to Playlist". I see a list of my existing playlists, and at the top "New Playlist" button - this then opens a dialog box "give your play...

Regular

(This functionality used to work) On andriod, when I select an album I want to save as a playlist, and choose "Add to Playlist". I see a list of my existing playlists, and at the top "New Playlist" ...

Paulo23

Roadie

3139 Views

5 replies

2 likes

  • 3139 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify not running on certain Astell&Kern players

PlanFree OR Premium CountryHong Kong DeviceAstell&Kern SR15 Operating SystemModified Android Spotify version8.5.20.857 - 32bit My Question or IssueHi all, i worked in a dealer of Astell&Kern players. In late 2018, AK opened up their system to allow u...

Casual Listener

Plan Free OR Premium   Country Hong Kong   Device Astell&Kern SR15   Operating System Modified Android   Spotify version 8.5.20.857 - 32bit   My Question o...

Cyrusng

Visitor

5986 Views

6 replies

0 likes

  • 5986 Views
  • 6 replies
  • 0 likes

Superuser Contribution App starts up always downloading songs, gets stuck, and Spotify stops responding for minutes.

PlanPremiumCountrySingaporeDevicesamsung note8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueStarting Spotify always sees it downloading 10 or 20 songs, and this causes the app to become laggy, nonplaying and generally ha...

Regular

Plan Premium Country Singapore Device samsung note8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Starting Spotify always sees it downloading 10 ...

Serwei

Regular

907 Views

3 replies

0 likes

  • 907 Views
  • 3 replies
  • 0 likes

Automatically set "Artistname - Albumname" as playlist name, when creating a playlist from an album

Operating SystemAny Android My Question or IssueWhen creating a new playlist directly from the context menu (3 dots button) of an album on Spotify for macOS (probably also on Windows and Linux), the new playlist is automatically named "$ARTIST - $ALB...

Casual Listener

  Operating System Any Android   My Question or Issue When creating a new playlist directly from the context menu (3 dots button) of an album on Spotify for macOS (probably also on Win...

dinomight

Spotify Star

1051 Views

3 replies

0 likes

albumplaylist
playlist from album
predefined playlist name
  • 1051 Views
  • 3 replies
  • 0 likes

App stops playing at 9 seconds

PlanPremiumCountryBrazil DeviceASUS Zenfone 3MAXOperating SystemAndroid Nougat Recently, my app started to interrupt the music playing after 9 seconds elapsed. I saw some similar issues, but the solutions is always a restart the device or clean reins...

Regular

Plan Premium Country Brazil   Device ASUS Zenfone 3MAX Operating System Android Nougat   Recently, my app started to interrupt the music playing after 9 seconds elapsed.   ...

ph_sa

Regular

1119 Views

2 replies

0 likes

10 seconds
9 seconds
Android
  • 1119 Views
  • 2 replies
  • 0 likes

Can't use Spotify connected for streaming from a specific podcast provider

PlanPremium familyCountryNorwayDeviceSamsung Galaxy Note 8 and Samsung Galaxy Tab S2Operating SystemAndroid 9 and Android 7 My Question or IssueI can't stream podcasts through Spotify connect from the podcast provider NRK with the message "Can't play...

Visitor

Plan Premium family Country Norway Device Samsung Galaxy Note 8 and Samsung Galaxy Tab S2 Operating System Android 9 and Android 7   My Question or Issue I can't stream podcasts throug...

jkhaug

Visitor

617 Views

1 replies

1 likes

  • 617 Views
  • 1 replies
  • 1 likes

Solved!! Spotify App Keeps Crashing

PlanPremiumCountryUSDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueMy problem is that every time I open up my app, and log in, the app immediately crashes. I have uninstalled, I have cleared data and cache, and I have reset my phon...

Casual Listener

Plan Premium Country US Device Samsung Galaxy 9 Operating System Android   My Question or Issue My problem is that every time I open up my app, and log in, the app immediately crashes....

heathycliffy

Casual Listener

2099 Views

3 replies

0 likes

  • 2099 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why check online first if album is downloaded?

I'm a bit tired of this. Way too often when I'm somewhere with low connectivity I get errors opening up an album, even when the entire album was downloaded to my phone. This shouldn't ever happen, everything is available to me offline. As a programme...

Casual Listener

I'm a bit tired of this. Way too often when I'm somewhere with low connectivity I get errors opening up an album, even when the entire album was downloaded to my phone. This shouldn't ever happen, ev...

omnia87

Casual Listener

449 Views

2 replies

0 likes

  • 449 Views
  • 2 replies
  • 0 likes

Superuser Contribution Thumbnails for songs keep dissapearing

PlanPremiumCountry DeviceGalaxy a10Operating SystemAndroid My Question or Issue

Casual Listener

Plan Premium Country   Device Galaxy a10 Operating System Android   My Question or Issue  

Mario

Spotify Legend

820 Views

3 replies

0 likes

  • 820 Views
  • 3 replies
  • 0 likes