Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397114 Views

547 replies

35 likes

Account
Free
  • 397114 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8493 Views

0 replies

7 likes

  • 8493 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify stop when there is another sound

Hello everyone!! I just create this topic since i didn't see another one. Someone knows how can i evoid that Spotify stop when i'm watching a video or Instagram video, Twitter video ect..? I want Spotify don't stop the music. Thanks. Regards.Ale.

Casual Listener

Hello everyone!! I just create this topic since i didn't see another one.   Someone knows how can i evoid that Spotify stop when i'm watching a video or Instagram video, Twitter video ect..? I...

AlePugliese

Casual Listener

517 Views

2 replies

1 likes

  • 517 Views
  • 2 replies
  • 1 likes

I can not use landscape mode on current playing with 1380x800 resolition lenovo m8 tablet.

PlanPremiumCountryTurkey Operating System(Android.) My Question or IssueI can not use Spotify landscape mode (attached page). I can use landscape mode other page of Spotify . Page turn itself to vertical when i choose curent song page. Lenovo m8 tabl...

Visitor

Plan Premium Country Turkey   Operating System (Android.)   My Question or Issue I can not use Spotify landscape mode (attached page). I can use landscape mode other page of Spot...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Launch Spotify while phone is locked Android

haven't a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the day and it would be very convenient to be able to say...

Casual Listener

haven't a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the da...

615 Views

0 replies

0 likes

Android
Other
  • 615 Views
  • 0 replies
  • 0 likes

Superuser Contribution Starting Spotify with Android phone locked

I have a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the day and it would be very convenient to be able to say ...

Casual Listener

I have a Samsung Galaxy note 10 plus unlocked version. My carrier is T-Mobile. I would like to know if there's a way to launch Spotify when my phone is locked? I use Bluetooth earbuds most of the day...

Ppeter78

Casual Listener

1143 Views

2 replies

0 likes

  • 1143 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify changes playlists alone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Petya

Community Legend

728 Views

1 replies

0 likes

Spotify App Android
  • 728 Views
  • 1 replies
  • 0 likes

Superuser Contribution My downloads are getting removed after every day end!!

PlanPremiumCountry: India DeviceGalaxy A30 With Android 10 One UI 2.0Operating System(Android 10) My Question or IssueHello everyone, this is the first time I'm approaching the largest community on spotify after getting no resolution from Spotify sup...

Visitor

Plan Premium Country: India   Device Galaxy A30 With Android 10 One UI 2.0 Operating System (Android 10)   My Question or Issue Hello everyone, this is the first time I'm approach...

Petya

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waiting to download. Driving me mad. Only seems to be this album

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Petya

Community Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I close Spotify app?

PlanPremiumCountryUKDeviceHuawei P-Smart 2019Operating SystemAndroid Version 9 My Question or IssueThis question has been marked as solved in a previous post but the answer only tells you how to log out. All I'd like to know how to close the Spotify ...

Visitor

Plan Premium Country UK Device Huawei P-Smart 2019 Operating System Android Version 9   My Question or Issue This question has been marked as solved in a previous post but the answer o...

Petya

Community Legend

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download to SD card

PremiumHungaryHuawei P9 lite 2017Android 8.0.0 Hi there. I just recognized, that my internal storage is full, because all my music was downloaded there. I checked the settings on the phone, and the default place is he memory card for downloads.Within...

Visitor

Premium Hungary Huawei P9 lite 2017 Android 8.0.0   Hi there.  I just recognized, that my internal storage is full, because all my music was downloaded there. I checked the settings o...

Petya

Community Legend

3953 Views

1 replies

1 likes

  • 3953 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify connected to Facebook crashing

PlanPremiumCountryUSADevicePixel 4XL, Note 9, Chromebook plus, Tab aOperating SystemAndroid 10, 9, Chrome OS. Windows 10 My Question or IssueSpotify crashes when trying to login. I have logged into a free account after I reset cache and cleared stora...

Newbie

Plan Premium Country USA Device Pixel 4XL, Note 9, Chromebook plus, Tab a Operating System Android 10, 9, Chrome OS. Windows 10   My Question or Issue Spotify crashes when trying to lo...

Petya

Community Legend

1145 Views

1 replies

0 likes

  • 1145 Views
  • 1 replies
  • 0 likes

Solved!! Offline Downloaded Songs Disappear

Hello, I've been using Spotify for about 2 years now with few issues. My current problem is that my downloaded music is made unavailable offline after parking at work. I recently, 3 weeks ago, downloaded Android 5.0 for my Nexus 5. I had no issues wi...

Newbie

Hello,   I've been using Spotify for about 2 years now with few issues. My current problem is that my downloaded music is made unavailable offline after parking at work.   I recentl...

EarHax

Music Fan

3659 Views

2 replies

7 likes

  • 3659 Views
  • 2 replies
  • 7 likes

Bluetooth Controls dont work

PlanPremiumCountryGermanyDeviceOnePlus 5TOperating SystemAndroid 9 Pie My Question or IssueUsing Spotify and a car radio with bluetooth support, I cannot skip tracks or control spotify in any way.If I let the song play before I have a bluetooth conne...

Newbie

Plan Premium Country Germany Device OnePlus 5T Operating System Android 9 Pie   My Question or Issue Using Spotify and a car radio with bluetooth support, I cannot skip tracks or contr...

464 Views

0 replies

0 likes

Android
bluetooth
  • 464 Views
  • 0 replies
  • 0 likes

Superuser Contribution Shuffling since the update

I updated the app in Google Play yesterday and since then, I cannot shuffle my songs. Shuffles plays them in order. I am using a Pixel 3xl.

Visitor

I updated the app in Google Play yesterday and since then, I cannot shuffle my songs. Shuffles plays them in order. I am using a Pixel 3xl.    

Ivan

Spotify Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Android TV Login Failed

PlanPremiumCountryJapan DeviceAndroid TVOperating SystemAndroid My Question or IssueHi, I use com.spotify.tv.android on my Android TV. From yesterday, I can't login it. When I click login button do nothing, and no error message on login page. I'm a A...

Casual Listener

Plan Premium Country Japan   Device Android TV Operating System Android   My Question or Issue Hi, I use com.spotify.tv.android on my Android TV.  From yesterday,...

teitoujp

Casual Listener

1726 Views

4 replies

1 likes

  • 1726 Views
  • 4 replies
  • 1 likes

Unable to download certain local files to Android - only when songs were removed?

PlanPremiumCountryUnited States of AmericaDeviceSamsung Galaxy S9+Operating SystemAndroid 9 Pie My Question or IssueI have been attempting to download an album that I have saved as mp3s (Wilder Child of a Thousand Suns by Barely Blind) onto my phone ...

Visitor

Plan Premium Country United States of America Device Samsung Galaxy S9+ Operating System Android 9 Pie   My Question or Issue I have been attempting to download an album that I have sa...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

My Alexa doesnt find my self maded Playlist

PlanPremiumCountryGermanyDeviceSamsung S9+Operating SystemAndroid Oreo My Question or IssueHi my name ist Thomas.I created a Playlist called "klausthomas"i want that alexa when i say "Alexa, READ"I created a Routine.First he dimm the light and then h...

Casual Listener

Plan Premium Country Germany Device Samsung S9+ Operating System Android Oreo   My Question or Issue Hi my name ist Thomas. I created a Playlist called "klausthomas" i want that alex...

540 Views

0 replies

0 likes

Alexa
Spotify
  • 540 Views
  • 0 replies
  • 0 likes

Saved/downloaded albums broken up in artist tab

PlanPremiumCountryUSDevicePixel 3 XLOperating SystemAndroid 9 My Question or IssueWhen I go to the "Artists" tab in "Your Music" and select an artist whose albums I have downloaded, sometimes the album is broken up multiple times, with either 1 or 2 ...

Casual Listener

Plan Premium Country US Device Pixel 3 XL Operating System Android 9   My Question or Issue When I go to the "Artists" tab in "Your Music" and select an artist whose albums I have down...

palexkrupnik

Regular

749 Views

2 replies

1 likes

  • 749 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify app stopped when open the app

When open the spotify app with an android phone , the app stopped immediately. It cannot run as normal.

Visitor

When open the spotify app with an android phone , the app stopped immediately.  It cannot run as normal.

Mario

Spotify Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Samsung Stratosphere Compatibility

Hi, I was wondering if Spotify is compatible with the Samsung Stratosphere I405 model. The phone runs Android v2.3 (Gingerbread).Here is a link to the phone:https://www.amazon.com/dp/B00AWVEFYY/ref=cm_sw_r_cp_api_i_17xuEbJ2XNT53

Visitor

Hi, I was wondering if Spotify is compatible with the Samsung Stratosphere I405 model. The phone runs Android v2.3 (Gingerbread). Here is a link to the phone: https://www.amazon.com/dp/B00AWVEFYY/r...

Ivan

Spotify Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android: downloaded files storage option not working

PlanPremiumCountryBrazilDeviceSony Xperia Operating SystemAndroid 8.00 My Question or IssueI have a SD card in my cellphone but it seems that the app doesn't recognize it. Theoretically one should be able to store downloaded songs in it and I have fo...

Casual Listener

Plan Premium Country Brazil Device Sony Xperia  Operating System Android 8.00   My Question or Issue I have a SD card in my cellphone but it seems that the app doesn't recognize i...

SlatanicS

Casual Listener

1097 Views

4 replies

0 likes

  • 1097 Views
  • 4 replies
  • 0 likes