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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211019 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211019 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561544 Views

78 replies

3 likes

  • 561544 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463321 Views

575 replies

39 likes

Account
Free
  • 463321 Views
  • 575 replies
  • 39 likes

Superuser Contribution Song problem

So a few min ago i searched a new album and listen to it everything was fine and now reather what i search if i already saved and downleaded it or its new it shows me the album and everyrhing but no song but if i press shuffle the songs play but dont...

Newbie

So a few min ago i searched a new album and listen to it everything was fine and now reather what i search if i already saved and downleaded it or its new it shows me the album and everyrhing but no ...

Ivan

Spotify Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see songs in Albums

PlanPremiumCountryIreland Device(Huawei P30 Pro)Operating System(Lastest Android System) My Question or IssueHi,When I go into an album the songs don't show up, I can only click shuffle play,Can you please advise?Thanks!

Visitor

Plan Premium Country Ireland  Device (Huawei P30 Pro) Operating System (Lastest Android System)   My Question or Issue Hi, When I go into an album the songs don't show up, I can ...

Ivan

Spotify Legend

729 Views

1 replies

3 likes

  • 729 Views
  • 1 replies
  • 3 likes

Superuser Contribution Shuffle only on mobile app, premium family user

Hi guys, I'm writing because of an issue that came up today. I've been using Spotify Premium Family on my phone (Nokia 6.1 with Android 10) for a while now, without any problems whatsoever.A few minutes ago I discovered that when I open an album, the...

Visitor

Hi guys,   I'm writing because of an issue that came up today. I've been using Spotify Premium Family on my phone (Nokia 6.1 with Android 10) for a while now, without any problems whatsoever. ...

Ivan

Spotify Legend

688 Views

1 replies

0 likes

Android
Premium
shuffle
  • 688 Views
  • 1 replies
  • 0 likes

Solved!! songs stopping

I have spotify premium and for the past couple of weeks my songs will stop playing I will get maybe one song to play if I am lucky. This happens in my car, at work, and outside while I am working in the yard. I have installed and reinstalled, cleared...

Music Fan

I have spotify premium and for the past couple of weeks my songs will stop playing  I will get maybe one song to play if I am lucky.  This happens in my car, at work, and outside while I am...

Luan

Spotify Star

8802 Views

6 replies

0 likes

  • 8802 Views
  • 6 replies
  • 0 likes

Superuser Contribution Podcast language in browsing mode

PlanPremiumCountryFranceDeviceGalaxy S7 + PCOperating SystemAndroid 8.0 + Win 10 My Question or IssueHello,I'm living in France but am only interested in podcasts in English.I set my interface language in English.The problem is, when I want to browse...

Casual Listener

Plan Premium Country France Device Galaxy S7 + PC Operating System Android 8.0 + Win 10   My Question or Issue Hello, I'm living in France but am only interested in podcasts in Englis...

Ivan

Spotify Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution When Spotify updates it changes my storage location

PlanPremiumCountry USDeviceSamsung Galaxy 9+Operating SystemAndroid Oreo My Question or Issue Everytime Spotify updates, it switches the storage location from my SD card to my internal storage. Is there any way to prevent this from happening?

Newbie

  Plan Premium Country  US Device Samsung Galaxy 9+ Operating System Android Oreo   My Question or Issue  Everytime Spotify updates, it switches the storage locati...

pattyohayward

Casual Listener

1099 Views

5 replies

2 likes

  • 1099 Views
  • 5 replies
  • 2 likes

Huawei Y7 Spotify keeps pausing

PlanPremiumCountryIreland DeviceHuawei Y7 My Question or IssueSpotify keeps pausing every time I receive a new message on Facebook messenger, even when on silent mode.

Visitor

Plan Premium Country Ireland  Device Huawei Y7   My Question or Issue Spotify keeps pausing every time I receive a new message on Facebook messenger, even when on silent mode.

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

How can I keep the app running on background even when paused

PlanPremiumCountryBrazilDeviceZenphone Live L1Operating SystemAndroid 8.0.0 How can I keep the app running on background even when it is paused?

Newbie

  Plan Premium Country Brazil Device Zenphone Live L1 Operating System Android 8.0.0     How can I keep the app running on background even when it is paused? 

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Superuser Contribution Local Files not Playing

PlanPremiumCountry DeviceHauwei Mate 20 ProOperating System Android Oreo My Question or IssueI created a local files playlist on my desktop(Mac). And I wish to play it on my mobile I can view the playlist and download it but I am unable to listen to ...

Visitor

  Plan Premium Country   Device Hauwei Mate 20 Pro Operating System  Android Oreo   My Question or Issue I created a local files playlist on my desktop(Mac). And I...

Ivan

Spotify Legend

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution CAN NOT PLAY OR SEE VIDEOS IN SPOTIFY

PlanPREMIUMCountryUSDeviceSAMSUNG GALAZY 7 EDGE 7 DELL PC)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan PREMIUM Country US Device SAMSUNG GALAZY 7 EDGE 7 DELL PC) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivan

Spotify Legend

9529 Views

1 replies

1 likes

  • 9529 Views
  • 1 replies
  • 1 likes

Superuser Contribution Dislike button missing in app and disappears from notification when playing on multiroom speake b r

PlanPremiumCountryNLDevice( Samsung Galaxy Note 10+)Operating System( Android Oreo) My Question or Issue The dislike button is missing from the app and only visible in the notification bar. When I play the music on my multiroom speakers the dislike b...

Roadie

Plan Premium Country NL Device ( Samsung Galaxy Note 10+) Operating System ( Android Oreo)   My Question or Issue   The dislike button is missing from the app and only visi...

Xenia

Spotify Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Spotify stops playing and shuts down

I have a premium plan, in Canada, and my problem is with my Samsung Galaxy 9 phone, Android version 9.It all started about 2 weeks ago and I've been using spotify on my phone for a few years with no issues. I can't get through 10 minutes of songs bef...

Visitor

I have a premium plan, in Canada, and my problem is with my Samsung Galaxy 9 phone, Android version 9. It all started about 2 weeks ago and I've been using spotify on my phone for a few years with n...

引きこもり

Roadie

634 Views

1 replies

2 likes

  • 634 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Albums in "Your Library" take exceptionally long to load even when downloaded

PlanPremiumCountryUnited StatesDevicePixel 2 XLOperating SystemAndroid Pie My Question or IssueHey guys, recently I've noticed that my Pixel 2 XL running the latest version of Andriod Pie and Spotify struggles to load albums in my library. It can tak...

Casual Listener

Plan Premium Country United States Device Pixel 2 XL Operating System Android Pie   My Question or Issue Hey guys, recently I've noticed that my Pixel 2 XL running the latest version o...

DanielArlt

Casual Listener

6627 Views

6 replies

6 likes

  • 6627 Views
  • 6 replies
  • 6 likes

Solved!!Superuser Contribution Deletion Of Downloaded Songs On Playlist

PlanPremiumCountryUSDevicePixel2XLOperating SystemAndroidMy Question or IssueDoes deleting a playlist delete the downloaded songs on the playlist? If not, how can I delete songs no longer on a playlist?

Regular

Plan Premium Country US Device Pixel2XL Operating System Android My Question or Issue Does deleting a playlist delete the downloaded songs on the playlist? If not, how can I delete songs no ...

Xenia

Spotify Legend

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution music sharing to instagram stories from Xiaomi phone

I try sharing music to instagram stories from xiaomi phone but doesn't work.I tryed log in from an iphone 10 & samsung note 9 and i had the choice of sharing music to IG stories.What's happening with Xiaomi?PlanFree/PremiumCountryGreeceDevice(Xiaomi ...

Visitor

I try sharing music to instagram stories from xiaomi phone but doesn't work.I tryed log in from an iphone 10 & samsung note 9 and i had the choice of sharing music to IG stories.What's happening ...

Mario

Spotify Legend

1225 Views

1 replies

0 likes

  • 1225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play a specific Podcast via Tasker

Hi all, I'm trying to automatically play the newest episodes of a podcast after I connect to a certain BT device.But I can't get tasker to start playing a podcast.This thread shows how this works for playlists, but none of these options work for podc...

Casual Listener

Hi all,   I'm trying to automatically play the newest episodes of a podcast after I connect to a certain BT device. But I can't get tasker to start playing a podcast. This thread shows ...

Ivan

Spotify Legend

2042 Views

2 replies

0 likes

  • 2042 Views
  • 2 replies
  • 0 likes

No new design even on Beta 8.5.50.325

I've just joined the Beta program in order to get the new UI redesign, but I'm still on the old one. My friends are on the public release with the new Design. Why? Android 9Xiaomi Mi Mix 3

Newbie

I've just joined the Beta program in order to get the new UI redesign, but I'm still on the old one. My friends are on the public release with the new Design. Why?   Android 9 Xiaomi Mi Mix 3...

412 Views

0 replies

1 likes

  • 412 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Not allow me to add songs to one of my playlist

Not allow me to add songs to one of my playlistPlanPremiumCountryMéxico Device(Android-PC)Operating System(Android, Windows 10) My Question or IssueWhy spotify doesn't allow me to add any song to one of my oldest playlist ? It doesn't show the list w...

Casual Listener

Not allow me to add songs to one of my playlist Plan Premium Country México   Device (Android-PC) Operating System (Android, Windows 10)   My Question or Issue Why spotify doesn...

Mario

Spotify Legend

1032 Views

3 replies

0 likes

add song
  • 1032 Views
  • 3 replies
  • 0 likes

Superuser Contribution My app doesn't share with Instagram

PlanPremiumCountryBrazilDeviceGalaxy J5 ProOperating SystemAndroid 9 My Question or IssueHey, guys. I tried everything but my spotify only allows me to share music with Instagram through direct messages. Please help me!

Visitor

  Plan Premium Country Brazil Device Galaxy J5 Pro Operating System Android 9   My Question or Issue Hey, guys. I tried everything but my spotify only allows me to share music wi...

Mario

Spotify Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded offline-songs removed/deleted on its own.

Basically as mentioned in title. Not sure what actually triggers the files to go "missing" (I use inverted commas because its not really missing - read below), but it usually happens after the phone restarts (on its own when battery is depleted, or w...

Newbie

Basically as mentioned in title. Not sure what actually triggers the files to go "missing" (I use inverted commas because its not really missing - read below), but it usually happens after the phone ...

Ivan

Spotify Legend

6646 Views

4 replies

0 likes

automatically
automatically removed offline songs
Offline Content
Offline Desyncing
Offline download
Offline songs
restart
  • 6646 Views
  • 4 replies
  • 0 likes