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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118912 Views

27 replies

4 likes

  • 118912 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239917 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239917 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600893 Views

79 replies

3 likes

  • 600893 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493198 Views

581 replies

42 likes

Account
Free
  • 493198 Views
  • 581 replies
  • 42 likes

Superuser Contribution Spotify keeps going offline

DeviceXiaomi A1Operating SystemAndroid Oreo My Question or IssueMy device is clearly online and I can confirm by other applications, but spotify keeps going offline.... It sometimes works but when I need it the most it goes offline.... Restarting the...

Casual Listener

   Device Xiaomi A1 Operating System Android Oreo   My Question or Issue My device is clearly online and I can confirm by other applications, but spotify keeps going offline.......

pewtavert01

Visitor

6989 Views

4 replies

2 likes

  • 6989 Views
  • 4 replies
  • 2 likes

Samsung Galaxy Buds+ Plus

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S10e in combination with new Galaxy Buds+ (plus)Operating System(Android 10) My Question or IssueDid anyone tried the new Galaxy Buds+ (plus) with an offline playlist? In the previous version of the buds ...

Visitor

Plan Premium Country Belgium Device Samsung Galaxy S10e in combination with new Galaxy Buds+ (plus) Operating System (Android 10)   My Question or Issue Did anyone tried the new Galaxy...

786 Views

0 replies

0 likes

Buds+
  • 786 Views
  • 0 replies
  • 0 likes

Falta de fotos na Playlist

Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será tentar ajudar.PlanoFamília PremiumPaísBrasilDispositivoSamsung Galaxy S9Sistema operacionalAndroid OreoMinha pergunta ou problemaMinhas listas de repr...

Newbie

Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será tentar ajudar. Plano Família Premium País Brasil Dispositivo Samsung Galaxy S9 Sistema oper...

334 Views

0 replies

1 likes

  • 334 Views
  • 0 replies
  • 1 likes

Music randomly stops playing

Music randomly stops playing (mostly using Spotify in offline mode to save data, therefore the songs are all downloaded on the device). The widget also disappear from the lock screen (since it stops, not pause). It happens most often when plugged in ...

Casual Listener

Music randomly stops playing (mostly using Spotify in offline mode to save data, therefore the songs are all downloaded on the device). The widget also disappear from the lock screen (since it stops,...

Nameless71

Casual Listener

8620 Views

8 replies

5 likes

  • 8620 Views
  • 8 replies
  • 5 likes

Spotify randomly goes silent for up to a minute on Android Auto

PlanPremiumCountryNorwayDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueThis has happened almost every morning the last weeks, randomly the music goes silent with the time still going. After 20-60 seconds it will continue and the...

Casual Listener

Plan Premium Country Norway Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue This has happened almost every morning the last weeks, randomly the music goes si...

674 Views

0 replies

0 likes

  • 674 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify app stuck when clicking on the 3 white dots

PlanPremiumCountryCzech RepublicDeviceDoogee S40Operating SystemAndroid 9.0 My Question or IssueHello, everytime when I try to click on the 3 white dots, either the song ones or the playlist ones my Spotify App gets stuck. I tried a clean install, re...

Visitor

Plan Premium Country Czech Republic Device Doogee S40 Operating System Android 9.0   My Question or Issue Hello, everytime when I try to click on the 3 white dots, either the song ones...

Blabberm

Visitor

3492 Views

3 replies

1 likes

  • 3492 Views
  • 3 replies
  • 1 likes

Extreme stuttering in Toyota Prius when using bluetooth

PlanPremiumCountryUnited StatesDeviceMoto Z PlayOperating SystemAndroid OreoCar2013 Prius My Question or IssueFor the past couple of months or so (6-11 months) I've been having this absurd issue that only happens when I connect Spotify via Bluetooth ...

Visitor

Plan Premium Country United States Device Moto Z Play Operating System Android Oreo Car 2013 Prius   My Question or Issue For the past couple of months or so (6-11 months) I've been ...

Priususer

Visitor

2550 Views

1 replies

2 likes

Android 8
Bluetooth cutting out
Toyota
  • 2550 Views
  • 1 replies
  • 2 likes

Nonstop playing in my car

When I am in my car, spotify plays automatically. If I close out Spotify to turn it off and I get a call or text, it will start back up. I have to open spotify then close it again. I have tried shutting off this feature in Spotify settings menu. Long...

Visitor

When I am in my car, spotify plays automatically. If I close out Spotify to turn it off and I get a call or text, it will start back up. I have to open spotify then close it again. I have tried shutt...

565 Views

0 replies

0 likes

  • 565 Views
  • 0 replies
  • 0 likes

Spotify automatically starts playing when opening the app with bluetooth headset connected

After the latest update, whenever I open the app on all of my android devices with my bluetooth earbuds connected, the last track will automatically start playing which is irritating. What's even more irritating is that there is NO option to disable ...

Casual Listener

After the latest update, whenever I open the app on all of my android devices with my bluetooth earbuds connected, the last track will automatically start playing which is irritating. What's even mor...

Eieiei

Visitor

1353 Views

1 replies

8 likes

  • 1353 Views
  • 1 replies
  • 8 likes

Radio Station Error - Android

PlanPremiumCountrySouth Africa DeviceSamsung Galaxy S6 Edge +Operating SystemAndroid 7.0 My Question or Issue Almost every song I choose "Go to radio" for gives me the "Radio station error" message: we can't load this radio station right now. Please ...

Visitor

Plan Premium Country South Africa  Device Samsung Galaxy S6 Edge + Operating System Android 7.0   My Question or Issue  Almost every song I choose "Go to radio" for gives me ...

Weed_Box

Visitor

829 Views

1 replies

4 likes

  • 829 Views
  • 1 replies
  • 4 likes

Why is my premium account showing the free interface?

PlanPremiumCountryBrazilDeviceXiaomi Mi 9TOperating SystemAndroid 10 My Question or IssueHi! For whatever reason, my Spotify app decided to show the free interface, even though I have a premium account. I've already tried uninstalling and then instal...

Visitor

Plan Premium Country Brazil Device Xiaomi Mi 9T Operating System Android 10   My Question or Issue Hi! For whatever reason, my Spotify app decided to show the free interface, even thou...

487 Views

0 replies

0 likes

  • 487 Views
  • 0 replies
  • 0 likes

audio quality went down

PlanPremiumCountryThe NetherlandsDeviceSamsung j5, chromecast, tv, ampOperating android My Question or IssueSince a few weeks my audio quality dropped.Mostly high notes are shakey and trembling.I haven't changed any of my settings on any of my device...

Visitor

Plan Premium Country The Netherlands Device Samsung j5, chromecast, tv, amp Operating  android   My Question or Issue Since a few weeks my audio quality dropped. Mostly high note...

712 Views

0 replies

0 likes

audio
audio quality
  • 712 Views
  • 0 replies
  • 0 likes

Album Art missing from Playlists

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S20 UltraOperating SystemAndroid 10 My Question or IssueRecently (about a month ago), Spotify for Android updated and started showing Album art next to the song names in playlists: https://imgur.com/a/H...

Visitor

Plan Premium Country Australia Device Samsung Galaxy S20 Ultra Operating System Android 10   My Question or Issue Recently (about a month ago), Spotify for Android updated and started ...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

Superuser Contribution can't login premium account Android - need to reinstal the app

PlanPremiumCountryPortugalDeviceHuawei P10 LiteOperating SystemAndroid My Question or IssueHello.Unfortunally sometimes when I open the Spotify app it says I can't login. I place my user and password but I can't manage to login because I have no inte...

Roadie

Plan Premium Country Portugal Device Huawei P10 Lite Operating System Android   My Question or Issue Hello. Unfortunally sometimes when I open the Spotify app it says I can't login. I...

LSMelo

Roadie

747 Views

2 replies

0 likes

  • 747 Views
  • 2 replies
  • 0 likes

Superuser Contribution On my home screen the new six playlists are gone. Is there anybody else with the same problem?? Thx

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

FuriousStyles1

Music Fan

1200 Views

3 replies

0 likes

  • 1200 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot pause music on lock screen

Hello All, When the Galaxy 8 phone is locked it allows me to go back a song and skip to the next song when Spotify is playing but it will not allow me to pause the song. It cues me to "Use Fingerprint to Unlock"Android 9, last update 2/28/2020 (curre...

Newbie

Hello All,   When the Galaxy 8 phone is locked it allows me to go back a song and skip to the next song when Spotify is playing but it will not allow me to pause the song. It cues me to "Use F...

Peter

Spotify Legend

996 Views

2 replies

0 likes

  • 996 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Album cover art sometimes not loading

PlanPremiumCountryPhilippinesDevice(Galaxy S6 Edge+)Operating System(Android 7.0) My Question or IssueSo, I'm not sure whether this is a known issue or not. Sometimes, an album that I haven't listened to in a while wouldn't load its cover art complet...

Regular

Plan Premium Country Philippines Device (Galaxy S6 Edge+) Operating System (Android 7.0)   My Question or Issue So, I'm not sure whether this is a known issue or not. Sometimes, an alb...

halfaxadegaza

Music Fan

19466 Views

12 replies

8 likes

Album Cover
bug android
Glitches
  • 19466 Views
  • 12 replies
  • 8 likes

Why does my note 9 revert back to the new version even with auto update off?

I install the old apk version and its great for a few weeks give or take, but I'll open it occasionally and it's back to the new version...what am I missing? It only recently started but before it stayed locked in. Is there somewhere in the app that ...

Regular

I install the old apk version and its great for a few weeks give or take, but I'll open it occasionally and it's back to the new version...what am I missing?  It only recently started but before...

EdgeOfThorns

Regular

722 Views

1 replies

0 likes

  • 722 Views
  • 1 replies
  • 0 likes

Superuser Contribution Option to share from App to Instagram Stories disappeared.

PlanPremiumCountry: Canada Device(Sony Xperia)Operating System(Andriod) My Question or IssueSomehow today after I logged off my Instagram account and back on, my option for sharing from the Spotify app to my Instagram stories disappeared and I was le...

Visitor

  Plan Premium Country: Canada   Device (Sony Xperia) Operating System (Andriod)   My Question or Issue Somehow today after I logged off my Instagram account and back on, my...

Mario

Spotify Legend

691 Views

1 replies

0 likes

  • 691 Views
  • 1 replies
  • 0 likes

Download limits

My partner and I share a Family Premium account and use Spotify on two android mobile devices. The problem is with my phone, a Google Pixel 3. Spotify only lets me download a limited number of albums - maybe forty or so - before it tells me I've reac...

Visitor

My partner and I share a Family Premium account and use Spotify on two android mobile devices.  The problem is with my phone, a Google Pixel 3.   Spotify only lets me download a limited n...

626 Views

0 replies

0 likes

  • 626 Views
  • 0 replies
  • 0 likes