Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
40070 Views
65 replies
25 likes

40070 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
876631 Views
11 replies
51 likes
Android
Guide
Troubleshooting

876631 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
4 weeks ago
shahn321
Casual Listener
26109 Views
4 replies
0 likes

26109 Views
4 replies
0 likes

Storage changed after every Restart

PlanPremiumCountry DeviceGalaxy s10 plus 2019Operating SystemAndroid Oreo MY ISSUE:There is already plenty of threads about this and this issue needs to be responded to immediately. So when you have your music downloaded to an SD card that's encrypte...

Willastir2k18
Casual Listener
Plan Premium Country Device Galaxy s10 plus 2019 Operating System Android Oreo MY ISSUE: There is already plenty of threads about this and this issue needs to be responde...
2019-11-26 4:33:58 AM
404 Views
0 replies
1 likes
downloads lost after restart
Encrypted SD card issues

404 Views
0 replies
1 likes

Songs rewinding and skiping

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSings are rewinding in a continual loop after about 39 seconds to a 1 minute. Or they are jum...

Elfman66
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Sings a...
2019-11-25 11:22:38 PM
392 Views
0 replies
0 likes
Glitches

392 Views
0 replies
0 likes

Problemas con musica que se descarga sola

Buenos días desde hace varios días vengo con problemas con la descarga.El problema es que se me descargan álbumes sin que yo les dé me gusta o descargar.Ya cerré las sesiones en todos los dispositivos y reinstale la aplicación.Cuando le apreto "no me...

nicolasarena30
Casual Listener
Buenos días desde hace varios días vengo con problemas con la descarga. El problema es que se me descargan álbumes sin que yo les dé me gusta o descargar. Ya cerré las sesiones en todos los disposi...
2019-11-25 2:49:26 PM
2019-11-25 11:08:45 PM
nicolasarena30
Casual Listener
1169 Views
2 replies
0 likes
Android
Musica se descarga sola
Premium
samsung galaxy s9

1169 Views
2 replies
0 likes

Downloaded songs vanishing

PlanPremiumDeviceSamsung Galaxy S5 My Question or IssueAfter getting the latest update every time I close the app all my downloaded songs are deleted. I've cleared the cache. Didn't help.I've uninstalled and redownloaded the app. Didn't help.

dano532
Regular
Plan Premium Device Samsung Galaxy S5 My Question or Issue After getting the latest update every time I close the app all my downloaded songs are deleted. I've cleared the cache. ...
2019-11-12 2:56:25 AM
2019-11-25 12:25:46 PM
dano532
Regular
313 Views
1 replies
1 likes

313 Views
1 replies
1 likes

Firewall Domains Mobile App

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan I have a list of domain names that I can register with the firewall please to allow our u...

dazza007
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can I h...
2019-11-25 11:24:59 AM
679 Views
0 replies
0 likes

679 Views
0 replies
0 likes

Superuser Contribution When switching between WiFi to data, or vice versa, Spotify will stop playing music.

PlanPremiumCountryUSADeviceNexus 5Operating SystemAndroid Oreo My Question or IssueWhen switching between WiFi and data, Spotify will stop playing the song I'm listening to without crashing or freezing. Pausing then playing does nothing and skipping ...

MrKidd
Music Fan
Plan Premium Country USA Device Nexus 5 Operating System Android Oreo My Question or Issue When switching between WiFi and data, Spotify will stop playing the song I'm listening...
2019-09-25 7:03:15 PM
2019-11-25 10:15:20 AM
TudorBelea
Newbie
1924 Views
6 replies
0 likes

1924 Views
6 replies
0 likes

Songs on "Artist" tab are displayed separately, even if they are from the same album.

PlanPremiumCountryUSDeviceNote 9Operating SystemAndroid Oreo My Question or IssueWhen looking at songs from artists in my library, they are displayed individually or in 2-3s, even though they are from the same album. Many are also repeated (see below...

KayMaryam
Visitor
Plan Premium Country US Device Note 9 Operating System Android Oreo My Question or Issue When looking at songs from artists in my library, they are displayed individually or in ...
2019-11-25 5:16:01 AM
255 Views
0 replies
0 likes

255 Views
0 replies
0 likes

Delete recently played songs * Android & store user prefs for reinstalls

Annoying songs auto played by Spotify unable to remove from recently played list. I believe this issue is deliberate & partly due to Spotify's defaulting to "auto play", which is auto enabled at install and during any update, where Spotify will then ...

Magickly
Regular
Annoying songs auto played by Spotify unable to remove from recently played list. I believe this issue is deliberate & partly due to Spotify's defaulting to "auto play", which is auto enabled at ...
2019-11-24 10:28:29 PM
732 Views
0 replies
2 likes
auto play keeps re-enabling
delete recent songs
no customer support
Sneaky autoplay

732 Views
0 replies
2 likes

[Bug] [Podcast] 15 seconds rewind broken on first item

Plan: PremiumCountry: Canada DevicePixel 2 XL: Android 10 My Question or IssueI noticed that the "Rewind 15 seconds" feature on Android doesn't work if the podcast I'm currently playing is at the beginning of the list/queue. This behaviour (disabling...

anonymoh
Newbie
Plan: Premium Country: Canada Device Pixel 2 XL: Android 10 My Question or Issue I noticed that the "Rewind 15 seconds" feature on Android doesn't work if the podcast I...
2019-11-24 8:47:19 PM
821 Views
0 replies
0 likes
15sec
Android
bug
podcast

821 Views
0 replies
0 likes

Sporadic playback

Every so often whilst listening to a playlist or an album, the current track ends but when the next track starts it's silent. I forward a few tracks and it's still silent, I go back to the track that played correctly last and no problems. Also it kee...

dragonsour
Casual Listener
Every so often whilst listening to a playlist or an album, the current track ends but when the next track starts it's silent. I forward a few tracks and it's still silent, I go back to the track that...
2019-11-24 2:53:13 PM
233 Views
0 replies
3 likes

233 Views
0 replies
3 likes

Need to re-install Spotify Android app daily

PlanPremiumCountryThe NetherlandsDeviceMultiple: Nokia 6 and LG G6Operating SystemAndroid 9 (Pie) My Question or IssueSpotify is my favourite travel mate on my daily commute but since a couple of weeks the Android app just does not want to work. I ha...

Wim_Rijksen
Newbie
Plan Premium Country The Netherlands Device Multiple: Nokia 6 and LG G6 Operating System Android 9 (Pie) My Question or Issue Spotify is my favourite travel mate on my daily commute ...
2019-11-24 2:11:52 PM
243 Views
0 replies
0 likes

243 Views
0 replies
0 likes

Solved!! Spotify SD Card & Offline Files

Hi all, Was just wondering about how Spotify works in terms off storing offline files because I couldn't seem to find exactly what I was looking for. So atm I've got storage set to my SD card (/storage/3432-3138). My phone ran out of battery and turn...

jappyc
Casual Listener
Hi all, Was just wondering about how Spotify works in terms off storing offline files because I couldn't seem to find exactly what I was looking for. So atm I've got storage set to ...
2017-06-16 4:17:29 AM
2019-11-24 12:21:21 PM
dkums7up61xyomz
Casual Listener
2950 Views
6 replies
0 likes

2950 Views
6 replies
0 likes

Spotify redownloads already downloaded files

PlanPremiumCountryAustraliaDeviceSamsung galaxy A8My Question or IssueI restarted my phone after it ran out of battery and spotify had to re-download my library but my SD card still shows that the deleted spotify files are still taking up space

dkums7up61xyomz
Casual Listener
Plan Premium Country Australia Device Samsung galaxy A8 My Question or Issue I restarted my phone after it ran out of battery and spotify had to re-download my library but my SD card still sho...
2019-11-24 11:47:00 AM
164 Views
0 replies
0 likes

164 Views
0 replies
0 likes

Spotify connect on MiUi

Hi Community!My Name is Andreas and here a some information to start with: PlanFamily PremiumGermany DeviceXiaomi Pocophone f1, MiPad4 Plus (,Nokia6, Nexus7 2013, Samsung A3) Android 5 - 10 My Question or Issue:So... since the both Xiaomi devices are...

BlechMann
Visitor
Hi Community! My Name is Andreas and here a some information to start with: Plan Family Premium Germany Device Xiaomi Pocophone f1, MiPad4 Plus (,Nokia6, Nexus7 2013, Samsung A3...
2019-11-24 11:32:43 AM
806 Views
0 replies
0 likes
Spotify on HEOS failure

806 Views
0 replies
0 likes

Automatic switch from SD card to internal memory after every reboot

PlanPremiumCountryGermanyDeviceMotorola Moto G7 PowerOperating SystemAndroid 9 My Question or IssueI have swapped my 64gb SD card to a 200gb SD card now.After the change, I did not have a problem to switch the memory in the Spotify app back to the SD...

ProfPi
Visitor
Plan Premium Country Germany Device Motorola Moto G7 Power Operating System Android 9 My Question or Issue I have swapped my 64gb SD card to a 200gb SD card now. After the change, I...
2019-11-24 10:38:34 AM
472 Views
0 replies
9 likes
SD-card autostart

472 Views
0 replies
9 likes

Deleted files after app update - Root cause discovered

PlanSpotify PremiumCountry - UKDeviceSamsung Galaxy Operating SystemWindows 10 My Question or IssueOnce again my spotify downloaded tracks have been deleted after an app update.After digging deeper it appears Spotify doesn't recognise a current offli...

user-removed
Visitor
Plan Spotify Premium Country - UK Device Samsung Galaxy Operating System Windows 10 My Question or Issue Once again my spotify downloaded tracks have been deleted after an app u...
2019-11-24 4:02:41 AM
265 Views
0 replies
0 likes

265 Views
0 replies
0 likes

[Android][Playlists] Better shuffle

The shuffle seems to only work effectively with less than 100 songs. I have over 600 songs on my liked playlist, and I can hear the same song twice in a day. Thanks for your help!

F3110w831ng
Casual Listener
The shuffle seems to only work effectively with less than 100 songs. I have over 600 songs on my liked playlist, and I can hear the same song twice in a day. Thanks for your help!
2019-11-24 1:49:36 AM
283 Views
0 replies
0 likes
Android
Playlists

283 Views
0 replies
0 likes

[Android][Playlists] Qued songs don't appear in the song order when I rewind

When I'm listening to my playlist on shuffle then decide to place a song or two in queue, after those songs play and I decide to go back a song or two, those songs I just queued won't be there! That's a big issue for me! Thanks for your help!

F3110w831ng
Casual Listener
When I'm listening to my playlist on shuffle then decide to place a song or two in queue, after those songs play and I decide to go back a song or two, those songs I just queued won't be there! That'...
2019-11-24 1:43:56 AM
348 Views
0 replies
0 likes
Android
Playlists

348 Views
0 replies
0 likes

Cannot go online on mobile

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid Pie My Question or IssueMy phone simply will not go online in spotify. I have tried different networks and even data usage and it will not go online. There is not even an offline mo...

BoricSole53
Casual Listener
Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android Pie My Question or Issue My phone simply will not go online in spotify. I have tried different net...
2019-11-23 7:32:12 PM
2019-11-23 7:44:26 PM
BoricSole53
Casual Listener
344 Views
1 replies
0 likes

344 Views
1 replies
0 likes

Android 9 Bluetooth - skip/play/pause keys does not work

PlanPremiumSpotify version8.5.32.889DeviceHTC U11Operating SystemAndroid 9 My Question or IssueSince some months I have the following issue:My phone is connected with my Kenwood DPX-7100DAB car radio and use Spotify to play music. The music title and...

Stefan1200
Newbie
Plan Premium Spotify version 8.5.32.889 Device HTC U11 Operating System Android 9 My Question or Issue Since some months I have the following issue: My phone is connected with my Ke...
2019-11-23 1:14:40 PM
512 Views
0 replies
0 likes
bluetooth
Car
controls
pause
Play
Radio
skip

512 Views
0 replies
0 likes

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