Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
48965 Views
66 replies
25 likes

48965 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
880848 Views
11 replies
51 likes
Android
Guide
Troubleshooting

880848 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27012 Views
4 replies
0 likes

27012 Views
4 replies
0 likes

Superuser Contribution Storage - set to SD but is counted as internal

PlanPremiumCountryBelgiumDeviceSamsung Galaxy A5 2016Operating SystemAndroid 7.0 My Question or IssueSee screenshots below.This issue has been existing for years now. In the Spotify settings, storage is set to store to SD card, yet Android (Spotify?)...

Fredho
Newbie
Plan Premium Country Belgium Device Samsung Galaxy A5 2016 Operating System Android 7.0 My Question or Issue See screenshots below. This issue has been existing for years now. ...
2019-07-05 1:29:56 PM
2019-12-09 10:08:17 AM
Petya
Community Legend
989 Views
3 replies
2 likes

989 Views
3 replies
2 likes

Songs are not playing

PlanPremium CountryThe Netherlands DeviceOneplus 6 Operating SystemAndriod (Latest version) My Question or IssueA lot of the songs I have downloaded in my library will not play. It seems like nearly half of my songs suddenly will not play. I have lis...

emmacoolegem
Newbie
Plan Premium Country The Netherlands Device Oneplus 6 Operating System Andriod (Latest version) My Question or Issue A lot of the songs I have downloa...
2019-12-09 9:42:25 AM
310 Views
0 replies
0 likes

310 Views
0 replies
0 likes

Superuser Contribution Losing Downloads to Micro SD

I don't have enough space on my device to download all the music I want to, so I keep trying to save it to my SD card which has over 100 GB free. Everytime I do so it will download and will be there for a few days and then randomly will undownload it...

skinsman
Newbie
I don't have enough space on my device to download all the music I want to, so I keep trying to save it to my SD card which has over 100 GB free. Everytime I do so it will download and will be there ...
2017-05-31 7:29:20 PM
2019-12-09 8:31:05 AM
Petya
Community Legend
1373 Views
3 replies
2 likes

1373 Views
3 replies
2 likes

No option to share to Instagram story

PlanPremiumCountryUnited States DeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueThere's no option for me to share to my Instagram story. I've updated, cleared cache and data, and updated both apps again.

Brawnce
Newbie
Plan Premium Country United States Device Samsung Galaxy S8 Operating System Android Pie My Question or Issue There's no option for me to share to my Instagram story....
2019-12-06 7:04:40 AM
2019-12-09 6:06:15 AM
Luan
Spotify Star
471 Views
1 replies
1 likes
Instagram
Instagram Stories

471 Views
1 replies
1 likes

How do I access the queue

PlanPremiumCountry Device Galaxy 9 My Question or IssueSorry but everytime I search for this anywhere it just comes back to the computer version which I do not use. I accidentally put songs in my queue sometimes on my Android app and then I'm unable ...

dj9281
Music Fan
Plan Premium Country Device Galaxy 9 My Question or Issue Sorry but everytime I search for this anywhere it just comes back to the computer version which I do not ...
2019-12-09 1:27:04 AM
370 Views
0 replies
0 likes

370 Views
0 replies
0 likes

Spotify App Breaks Up when I open up the family mix

Whenever I open my Family Mix in the Spotify Android App, it hangs up in the welcome screen. At this point I can't do anything in the App anymore. PlanPremiumCountryGermanyDeviceMotorola G6 Plus

1512maxi
Newbie
Whenever I open my Family Mix in the Spotify Android App, it hangs up in the welcome screen. At this point I can't do anything in the App anymore. Plan Premium Country Germany Device Mo...
2019-12-08 11:45:34 PM
373 Views
0 replies
1 likes
Android App Crash
Family Mix

373 Views
0 replies
1 likes

My Spotify app keeps crashing mid song and I need to relaunch the app.

DeviceXiaomi Mi A1Operating SystemAndroid 9 My Question or IssueMy Spotify app keeps crashing mid-song and I need to relaunch the app.I have been having the issue for around a month and it is really annoying. I feel like this should be a bug report b...

Sam215
Visitor
Device Xiaomi Mi A1 Operating System Android 9 My Question or Issue My Spotify app keeps crashing mid-song and I need to relaunch the app. I have been having the issue for around a mont...
2019-12-08 7:07:08 PM
454 Views
0 replies
0 likes

454 Views
0 replies
0 likes

Solved!! Added to phone Home Screen, cannot remove

I've used the "Add to home screen" function to add a bunch of playlists to my phone's main screen for quick and easy access. Problem is I can't remove any of them. When I press to drag the icons, a balloon with "Remove" appears, but there is no way t...

Suikanen
Casual Listener
I've used the "Add to home screen" function to add a bunch of playlists to my phone's main screen for quick and easy access. Problem is I can't remove any of them. When I press to drag the icons, a b...
2019-12-06 10:36:44 AM
2019-12-08 5:38:57 PM
Luan
Spotify Star
1803 Views
3 replies
0 likes

1803 Views
3 replies
0 likes

Messenger Extension

I am having a problem with this... I am trying to create a Spotify shared playlist yet I can't "get started" with spotify music bot and whenever I look for the extensions I do see Apple Music but not Spotify

Pokced
Music Fan
I am having a problem with this... I am trying to create a Spotify shared playlist yet I can't "get started" with spotify music bot and whenever I look for the extensions I do see Apple Music but no...
2019-12-08 8:49:36 AM
575 Views
0 replies
1 likes

575 Views
0 replies
1 likes

Cannot play music on the car

PlanPremiumCountryAustraliaDeviceGoogle Pixel 3Operating SystemAndroid My Question or IssueEver since getting my new phone I can only play downloaded Spotify songs while driving in my car. However, when at home & I turn off WiFi & use data, I can pla...

Sarah_Dee
Visitor
Plan Premium Country Australia Device Google Pixel 3 Operating System Android My Question or Issue Ever since getting my new phone I can only play downloaded Spotify songs while driv...
2019-12-07 3:49:08 PM
2019-12-08 4:12:40 AM
Eyetechno
Casual Listener
590 Views
1 replies
2 likes

590 Views
1 replies
2 likes

Backup Podcasts "Played" Status

Is it possible to backup the played status of podcasts on the mobile app? I subscribe to multiple podcasts and have listened to 100+ episodes and I'm worried that since the played status doesn't show in the Windows app or Web player and is stored on ...

Alan83
Visitor
Is it possible to backup the played status of podcasts on the mobile app? I subscribe to multiple podcasts and have listened to 100+ episodes and I'm worried that since the played status doe...
2019-12-08 2:06:20 AM
409 Views
0 replies
0 likes
podcast

409 Views
0 replies
0 likes

Solved!! Any way to force Spotify to stop searching for Internet?

I've got a bunch of albums downloaded for offline. About 30% of the time, I'm out for a walk, tap 'Your Library', 'Albums', and it shows me all my downloaded albums without any problems.The other 70% of the time, I tap 'Albums', and get a spinning wh...

user-removed
Visitor
I've got a bunch of albums downloaded for offline. About 30% of the time, I'm out for a walk, tap 'Your Library', 'Albums', and it shows me all my downloaded albums without any problems. The other 7...
2019-12-06 11:01:24 PM
2019-12-07 10:42:31 PM
Luan
Spotify Star
819 Views
3 replies
0 likes

819 Views
3 replies
0 likes

No puedo abrir el menú de opciones.

No puedo abrir el menú de opciones de las canciones en la aplicación de Spotify pero si en Spotify LitePlanPremiumPerúXiaomi Redmi 6Android 9

Bosco420
Visitor
No puedo abrir el menú de opciones de las canciones en la aplicación de Spotify pero si en Spotify Lite Plan Premium Perú Xiaomi Redmi 6 Android 9
2019-12-07 10:17:59 PM
509 Views
0 replies
3 likes

509 Views
0 replies
3 likes

Connected devices

Android 10 Pixel 4XLPremium Account I have a Google Home and minis etc.My parents also have smart devices different address, but I am part of their home. When I open Spotify, I can't listen because it's saying it's already being listened to on at my ...

iamryan
Regular
Android 10 Pixel 4XL Premium Account I have a Google Home and minis etc. My parents also have smart devices different address, but I am part of their home. When I open Spotify, I ...
2019-12-07 9:25:35 PM
281 Views
0 replies
0 likes

281 Views
0 replies
0 likes

The Lyrics view feature (Genius) wont work.

according to the guide: Start playing music.Tap the Now Playing bar at the bottom of the screen.Scroll down to see the song’s lyrics and their story!but theres nothing at the bottom of the screen, and i cant see any lyrics, currently using xiomi note...

Shon98
Visitor
according to the guide: Start playing music. Tap the Now Playing bar at the bottom of the screen. Scroll down to see the song’s lyrics and their story! but theres nothing at the bott...
2019-12-07 2:45:33 PM
498 Views
0 replies
0 likes
Bhind the Lyrics
Genius
lyrics

498 Views
0 replies
0 likes

Solved!!Superuser Contribution BV9600 issue with drop down menu

Hey everyone.I have an issue with my bv9600. Everytime i open the drop down menu, the app crushes. I have already uninstalled and restalled it and i already locked the app on the Memory Sand box.Thank you very much for your help.PlanPremiumCountry It...

Tarvosdrakon
Casual Listener
Hey everyone. I have an issue with my bv9600. Everytime i open the drop down menu, the app crushes. I have already uninstalled and restalled it and i already locked the app on the Memory Sand...
2019-09-19 3:23:17 PM
2019-12-07 1:27:25 PM
Tarvosdrakon
Casual Listener
1263 Views
4 replies
0 likes

1263 Views
4 replies
0 likes

Spotify make phone crash/freeze even not using Spotify

PlanPremiumCountrySpainDeviceXiaomi Mi A2 Lite (3gb RAM & 32gb storage)Operating SystemAndroid 9 Pie, Android One, November security update already installedMy Question or IssueStarted using Spotify first week of november. Since then Spotify made the...

kanete
Casual Listener
Plan Premium Country Spain Device Xiaomi Mi A2 Lite (3gb RAM & 32gb storage) Operating System Android 9 Pie, Android One, November security update already installed My Question or Issue ...
2019-12-07 1:03:38 PM
360 Views
0 replies
0 likes

360 Views
0 replies
0 likes

Memory leak on android tv

PlanPremiumCountryDK DeviceSony Bravia KD-65A1 My Question or IssueWhen spotify has been running about half an hour it gets pretty much impossible to change track/playlist, end the application or just switch away from it. It always ends up with the t...

brestfloda
Regular
Plan Premium Country DK Device Sony Bravia KD-65A1 My Question or Issue When spotify has been running about half an hour it gets pretty much impossible to change track/playlist...
2019-12-07 10:05:40 AM
369 Views
0 replies
0 likes

369 Views
0 replies
0 likes

Superuser Contribution [2019 Wrapped] Story crashes on fifth slide

PlanPremiumCountryChileDeviceMoto G6 PLayOperating SystemAndroid 9 My Question or IssueI try to look at my Spotify Wrapped 2019, but the app crashes when I try to look at the fifth slide. I tried clean reinstalling and restarting my phone, but it jus...

IcyKyosho
Visitor
Plan Premium Country Chile Device Moto G6 PLay Operating System Android 9 My Question or Issue I try to look at my Spotify Wrapped 2019, but the app crashes when I try to look at the...
2019-12-06 12:43:41 AM
2019-12-07 8:39:10 AM
Peter
Spotify Legend
1774 Views
1 replies
1 likes

1774 Views
1 replies
1 likes

Spotify redownloading library everday midnight

I'm using Samsung A30. I've subscribed to Spotify with student discount. I use 2 devices i.e windows laptop and android phone. My library keeps downloading everyday midnight. And this issue is only with mobile. I found my android is added every night...

ShivasaiNelluri
Music Fan
I'm using Samsung A30. I've subscribed to Spotify with student discount. I use 2 devices i.e windows laptop and android phone. My library keeps downloading everyday midnight. And this issue is only w...
2019-12-07 6:27:16 AM
345 Views
0 replies
0 likes
Android
drm issue
Premium
redownloads
Samsung
samsung a30

345 Views
0 replies
0 likes

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