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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7056 Views

0 replies

7 likes

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  • 7 likes

Playback of Downloaded Content

Just looking to confirm with the community here, but it is my understanding with Spotify will not automatically use your downloaded content when playing back? For example, I have downloaded one of my playlists to my device. I hop into my car, fire up...

Regular

Just looking to confirm with the community here, but it is my understanding with Spotify will not automatically use your downloaded content when playing back?  For example, I have downloaded one...

TheIgster

Regular

628 Views

2 replies

0 likes

  • 628 Views
  • 2 replies
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Songs not always playing

So I have a really annoying problem. I open the Spotify app select my song of choice and then select devices and send to my Google home mini it plays fine. If I try to change the song in app it will not play.Any ideas? PlanPremiumCountryUK DeviceOneP...

Casual Listener

So I have a really annoying problem.   I open the Spotify app select my song of choice and then select devices and send to my Google home mini it plays fine.   If I try to change the so...

Luan

Spotify Star

442 Views

1 replies

0 likes

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  • 1 replies
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Android app font size is too big

The font size of Android app has got too big. I got a 5.7" smart phone and this is not convinient when trying to read what's written on the screen. I think there should be an adjustble parameter in the settings for the font size.

Newbie

The font size of Android app has got too big. I got a 5.7" smart phone and this is not convinient when trying to read what's written on the screen. I think there should be an adjustble parameter in t...

osornios

Spotify Star

2179 Views

1 replies

0 likes

Android
Customized Settings
font size
UI
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Solved!!Superuser Contribution Group Session bugs

PlanPremium FamilyCountryUKDeviceSamsung Galaxy 9 My Question or Issue Just testing out the Group Session feature this morning at work with my friend, and having some issues. First off, if i connected with my headphones unplugged, then plugged them i...

Casual Listener

Plan Premium Family Country UK Device Samsung Galaxy 9   My Question or Issue   Just testing out the Group Session feature this morning at work with my friend, and having some issu...

Moszeaa

Newbie

68250 Views

18 replies

17 likes

Android
Galaxy S9
Group Session
  • 68250 Views
  • 18 replies
  • 17 likes

Spotify Connect to Sonos not working in one account of Family Premium

Plan Premium FamilyCountry GermanyDevice AnyOperating System Any We are running a setup with several Sonos speakers and connect from different devices (Iphone/Mac/Android) via Spotify Connect.Although the different Sonos Speakers are shown in the Son...

Casual Listener

  Plan Premium Family Country Germany Device Any Operating System Any   We are running a setup with several Sonos speakers and connect from different devices (Ipho...

Luan

Spotify Star

4107 Views

5 replies

1 likes

  • 4107 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution How to close Spotify on Android? (NOT log out!)

PlanPremiumCountryNZDeviceNokiaOperating SystemAndroid My Question or IssueHow the **bleep** do I close the thing without having to login/out every time? I sometimes play my music through other devices. In this past week (been a couple of updates) no...

Casual Listener

Plan Premium Country NZ Device Nokia Operating System Android   My Question or Issue How the **bleep** do I close the thing without having to login/out every time? I sometimes play my ...

Petya

Community Legend

2988 Views

2 replies

0 likes

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Superuser Contribution Disabling "Start a group discussion"

PlanPremiumCountryUKDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or IssueWhen I click on 'Connect to a device' from a song that I'm listening to, the new(ish) 'Start a group session' option appears in the middle of the screen, meaning I hav...

Visitor

Plan Premium Country UK Device Moto G5 Operating System Android 8.1.0   My Question or Issue When I click on 'Connect to a device' from a song that I'm listening to, the new(ish) 'Star...

Povlsen

Casual Listener

2879 Views

4 replies

1 likes

  • 2879 Views
  • 4 replies
  • 1 likes

Listening on airplane mode but Sync with 2 devices

PlanPremiumCountryGermanyDeviceMy Phone: Huawei P30 Pro Friends Phone: Huawei P30My Question or IssueHello i am soon having a long plane flight so my question is: is it possible to listen the same songs/playlist/ sync on airplane mode with 2 devices?...

Visitor

Plan Premium Country Germany Device My Phone: Huawei P30 Pro Friends Phone: Huawei P30 My Question or Issue Hello i am soon having a long plane flight so my question is: is it possible to list...

756 Views

0 replies

0 likes

  • 756 Views
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Bug related to adding a song

When I'm adding a song to favorite is not adding, but if I will add a song to my playlist is adding to favorite...PlanPremium DeviceHuawei P20 lite

Newbie

When I'm adding a song to favorite is not adding, but if I will add a song to my playlist is adding to favorite... Plan Premium   Device Huawei P20 lite  

350 Views

0 replies

0 likes

  • 350 Views
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Can't play a specific podcast playlist on Pixel 2XL

PlanPremiumCountrySingaporeDevicePixel 2 XLOperating SystemAndroid 10 My Question or IssueHello! I have trouble playing a podcast playlist on my device. It was working fine until 2 days ago, and it suddenly can't be played nor downloaded. I've tried ...

Visitor

Plan Premium Country Singapore Device Pixel 2 XL Operating System Android 10   My Question or Issue Hello! I have trouble playing a podcast playlist on my device. It was working fine u...

404 Views

0 replies

0 likes

  • 404 Views
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Superuser Contribution Downloaded Songs to SD Card? Huawei P9 Lite

I have had Spotify premium for a couple years or so now and I am enjoying it, but I find myself getting annoyed using it on my phone as it takes up all of my space on my phone with the few albums I have downloaded. I don't have a lot of space on the ...

Casual Listener

I have had Spotify premium for a couple years or so now and I am enjoying it, but I find myself getting annoyed using it on my phone as it takes up all of my space on my phone with the few albums I h...

Petya

Community Legend

1068 Views

1 replies

0 likes

  • 1068 Views
  • 1 replies
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Spotify pausing and stopping now resolved for me

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 10 note My Question or IssueI have seen so many complaints about spotify stopping and pausing - i had the same problem but I found the guide had information that fixed the issue for me so I thought I wo...

Visitor

  Plan Premium Country Australia Device Samsung Galaxy 10 note     My Question or Issue I have seen so many complaints about spotify stopping and pausing - i had the same pro...

539 Views

0 replies

0 likes

pause
stop
  • 539 Views
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  • 0 likes

Superuser Contribution Blank home screen and slow loading

PlanPremium CountryUSA DeviceGalaxy S9Operating SystemAndroid Version 9 My Question or IssueMy spotify had been slowed down significantly these past few weeks. Clicking songs to play, I would have to wait 5 or 6 seconds until the song actually plays ...

Visitor

  Plan Premium   Country USA   Device Galaxy S9 Operating System Android Version 9   My Question or Issue My spotify had been slowed down significantly these past few...

Petya

Community Legend

1271 Views

2 replies

1 likes

blank homescreen
slow
  • 1271 Views
  • 2 replies
  • 1 likes

Spotify wont pause songs

PlanPremiumCountry DeviceGalaxy J8Operating SystemAndroid 9 My Question or IssueWhen i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower the volume but won't pause the song, making it very hard to hear the audio.Is th...

Casual Listener

  Plan Premium Country   Device Galaxy J8 Operating System Android 9   My Question or Issue When i'm listening to spotify and i want to hear an audio on whatsapp, spoti...

Azell

Casual Listener

1110 Views

2 replies

0 likes

Help
  • 1110 Views
  • 2 replies
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Superuser Contribution Music stops playing often when phone is locked

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueLike many others, I have the problem where the music often stops playing for a few seconds (sometimes up to a minute or so) when the phone is locked. I...

Music Fan

Plan Premium Country The Netherlands Device Samsung Galaxy 9 Operating System Android     My Question or Issue Like many others, I have the problem where the music often stops pl...

Petya

Community Legend

1069 Views

2 replies

3 likes

  • 1069 Views
  • 2 replies
  • 3 likes

[Google Assistant] Bad and inconsistent behavior

PlanFamilyCountrySwedenDevicePixel 3Operating SystemAndroid 10 (fully updated) My Question or IssueWhen asking Google Assistant to play music on Spotify, the behavior is very inconsistent, and more often than not, it fails to play anything.I try diff...

Casual Listener

Plan Family Country Sweden Device Pixel 3 Operating System Android 10 (fully updated)   My Question or Issue When asking Google Assistant to play music on Spotify, the behavior is very...

1012 Views

0 replies

1 likes

  • 1012 Views
  • 0 replies
  • 1 likes

Superuser Contribution weird language setup

Hello,I'm new to spotify. I wanted to use the app on my android phone. I am using the free version and want to upgrade to the premium, but I cannot (reason see below). I am in Germany and my system language is English (both the phone and desktop). No...

Visitor

Hello, I'm new to spotify. I wanted to use the app on my android phone. I am using the free version and want to upgrade to the premium, but I cannot (reason see below). I am in Germany and my system...

Petya

Community Legend

1052 Views

1 replies

0 likes

  • 1052 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing when phone is locked

PlanPremiumCountryUKDeviceSamsung Galaxy S9Operating SystemAndroid My Question or Issue My spotify keeps pausing randomly, even if the music is downloaded, when my screen is locked and on the Always-On-Display. However when i turn on my screen it con...

Casual Listener

  Plan Premium Country UK Device Samsung Galaxy S9 Operating System Android   My Question or Issue   My spotify keeps pausing randomly, even if the music is downloaded, whe...

Petya

Community Legend

1532 Views

4 replies

4 likes

  • 1532 Views
  • 4 replies
  • 4 likes

Superuser Contribution I can't log from Android phone

This is so frustrating. Every morning during the commute, I connect my phone to my car and find out that it can't login! I created the account through facebook so if I try to login through facebook, it says something went wrong and I should try again...

Visitor

This is so frustrating. Every morning during the commute, I connect my phone to my car and find out that it can't login! I created the account through facebook so if I try to login through facebook, ...

Katerina

Spotify Legend

699 Views

1 replies

1 likes

Android
  • 699 Views
  • 1 replies
  • 1 likes

Accessibility - High Contrast Font

Plan - PremiumCountry - USADevice - Samsung Galaxy S8+Operating System - Android 9 Issue Hearts on liked songs are nearly impossible to differentiate when High Contrast fonts are enabled for accessibility. Without high contrast fonts enabled the hear...

Regular

Plan - Premium Country - USA Device - Samsung Galaxy S8+ Operating System - Android 9   Issue   Hearts on liked songs are nearly impossible to differentiate when High Contrast fonts ...

JustMo06

Visitor

1332 Views

3 replies

1 likes

accessibility
high contrast font
  • 1332 Views
  • 3 replies
  • 1 likes