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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375448 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUS/FinlandDeviceMoto Z Play DroidOperating SystemAndroid 8.0.0 With the exception of the playlists by Spotify or friends, my playlists do not load, even if they were downloaded. But it also applies to any new playlists that are crea...
Plan Premium Country US/Finland Device Moto Z Play Droid Operating System Android 8.0.0 With the exception of the playlists by Spotify or friends, my playlists do not load, even if th...
Casual Listener
1625 Views
2 replies
0 likes
PlanPremiumCountryRomaniaDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueIs there any way to keep the Spotify app open whenever I close all the apps using the "Close Apps" button? I remember Google Play Music staying open if ...
Plan Premium Country Romania Device Samsung Galaxy Note 8 Operating System Android 9 My Question or Issue Is there any way to keep the Spotify app open whenever I close all the apps ...
400 Views
0 replies
0 likes
PlanPremiumCountryUSDevicePixel 4 XLOperating SystemAndroid Oreo My Question or IssueSo when I'm playing Spotify and I call someone or they call me through WhatsApp the music doesn't stop all the time. I will pause the music and it starts right back ...
Plan Premium Country US Device Pixel 4 XL Operating System Android Oreo My Question or Issue So when I'm playing Spotify and I call someone or they call me through WhatsApp the ...
Newbie
4700 Views
2 replies
1 likes
Hola tengo un problema con la aplicación desde que compre el dispositivo, experimento congelaciónes o carga muy lenta, tengo un buen Internet y no se que solución dar. Video de demostración a través de google drive para que lo visualizen https://driv...
Hola tengo un problema con la aplicación desde que compre el dispositivo, experimento congelaciónes o carga muy lenta, tengo un buen Internet y no se que solución dar. Video de demostración a ...
Spotify Legend
26979 Views
3 replies
5 likes
PlanFreeCountrySingaporeDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueI play Spotify via the app.I am not entirely sure but it seems when I play music on Spotify, my android browsers become offline (Chrome, Firefox, Opera). It has h...
Plan Free Country Singapore Device OnePlus 5T Operating System Android Pie My Question or Issue I play Spotify via the app. I am not entirely sure but it seems when I play m...
Casual Listener
738 Views
3 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry DevicePixel 2Operating SystemAndroid My Question or IssueThe shuffle function does not work on the specific playl...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Device Pixel 2 Operating System Android &n...
Casual Listener
587 Views
1 replies
1 likes
As the title suggests, the pause/play button doesn't work on screen lock (mobile device). I can only skip the track. This issue has been mentioned before last year and I just wanna report that it's back again. I tried many solutions (reinstall many t...
As the title suggests, the pause/play button doesn't work on screen lock (mobile device). I can only skip the track. This issue has been mentioned before last year and I just wanna report that it's b...
977 Views
0 replies
3 likes
PlanPremiumCountryBrazilDeviceHuaweiOperating SystemAndroid After the last update, the saved library became slow and unresponsive. If I try to access an specific saved album via the library, it takes 15 seconds to load. Same thing with my followed ar...
Plan Premium Country Brazil Device Huawei Operating System Android After the last update, the saved library became slow and unresponsive. If I try to access an specific saved album vi...
Roadie
6768 Views
26 replies
13 likes
Since Spotify updated on my Pixel XL this morning, the home page won't load. I have tried to uninstall/reinstall, as well as restarting my phone but still not working. I get a message that, "something went wrong....please have another go." I've been ...
Since Spotify updated on my Pixel XL this morning, the home page won't load. I have tried to uninstall/reinstall, as well as restarting my phone but still not working. I get a message that, "so...
Casual Listener
21253 Views
14 replies
6 likes
PlanPremiumDeviceSamsung S8Operating SystemAndroidMy Question or IssueCan you add a playlist to the current play queue via mobile device? I see this option is available from Desktop but I have recently converted many playlists from other Music Servic...
Plan Premium Device Samsung S8 Operating System Android My Question or Issue Can you add a playlist to the current play queue via mobile device? I see this option is available from Desktop but...
Spotify Legend
616 Views
1 replies
0 likes
PlanPremiumCountry DeviceAsus Zenfone Max Pro M2Operating SystemAndroid 9 My Question or IssueWhen trying to use the Clock app to set Spotify as an alarm, the playlists list keeps "refreshing", making it impossible to search for songs or playlists to...
Plan Premium Country Device Asus Zenfone Max Pro M2 Operating System Android 9 My Question or Issue When trying to use the Clock app to set Spotify as an alarm, the playlists ...
Regular
2254 Views
3 replies
4 likes
Hi all,First post here - short and simple - my Android phone (Sony Xperia) recently upgraded to Android 9.0 and (coincidentally?) the Bluetooth audio streaming to my BMW stopped working correctly - in fact the phone would need to be restarted each ti...
Hi all, First post here - short and simple - my Android phone (Sony Xperia) recently upgraded to Android 9.0 and (coincidentally?) the Bluetooth audio streaming to my BMW stopped working correctly -...
842 Views
0 replies
1 likes
Why does it keep switching to playing with google chrome? othe below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)...
Why does it keep switching to playing with google chrome? o the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premiu...
321 Views
0 replies
0 likes
PlanPremiumCountryPoland DeviceSamsung Galaxy Note 8 + Bonroad PX5 car audioOperating Systemboth Android 9 My Question or IssueI have Android car system installed in my car with Spotify installed. After 1-20 minutes of listening on car system the mus...
Plan Premium Country Poland Device Samsung Galaxy Note 8 + Bonroad PX5 car audio Operating System both Android 9 My Question or Issue I have Android car system installed in m...
Casual Listener
670 Views
2 replies
0 likes
No updates on Samsung S10e and Huawei P10 plus but suddenly app crashes on start for both tonight. Was using it on S10e earlier today with no issues.PlanPremium
No updates on Samsung S10e and Huawei P10 plus but suddenly app crashes on start for both tonight. Was using it on S10e earlier today with no issues. Plan Premium
Casual Listener
710 Views
2 replies
0 likes
PlanPremiumDevicePC/Xiaomi Mi5Operating SystemWindows7/Android 8My Question or IssueI use Spotify on my phone and multiple PC's. I decided to give premium yet another chance, because on free my play queue got wiped every time I switched devices and I...
Plan Premium Device PC/Xiaomi Mi5 Operating System Windows7/Android 8 My Question or Issue I use Spotify on my phone and multiple PC's. I decided to give premium yet another chance, because on...
534 Views
0 replies
0 likes
PlanPremiumCountryCanDeviceMoto G7 Power And W205 c400 Benz command systemOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So when I'm playing Bluetooth music from my phone via Bluetooth through my car stereo I will hit Pl...
Plan Premium Country Can Device Moto G7 Power And W205 c400 Benz command system Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So when I'm p...
2253 Views
0 replies
0 likes
PlanPremium(free trail)CountryIndiaDeviceSamsung galaxy m30Operating SystemAndroid 9 My Question or IssueMy offline mode or the downloads stay for only one day. I should clear my offline devices and reinstall app if i have used offline mode because t...
Plan Premium(free trail) Country India Device Samsung galaxy m30 Operating System Android 9 My Question or Issue My offline mode or the downloads stay for only one day. I sho...
Visitor
506 Views
1 replies
0 likes
I have a premium family plan and when playing on my Samsung 10e a tune I have never hear of and never play keeps coming up and knocks out my playlist and then keeps playing. If I go back to my playlist, a couple of my songs play and then this track c...
I have a premium family plan and when playing on my Samsung 10e a tune I have never hear of and never play keeps coming up and knocks out my playlist and then keeps playing. If I go back to my ...
411 Views
0 replies
0 likes
PlanFreeCountryUSADeviceHuawei SE MateOperating SystemAndroid App (8.5.44.941) My Question or IssueSeveral of my friends have followed me on Spotify, but I can't see them or see any other followers I have. I can access their profiles, but there is no...
Plan Free Country USA Device Huawei SE Mate Operating System Android App (8.5.44.941) My Question or Issue Several of my friends have followed me on Spotify, but I can't see them or ...
462 Views
0 replies
0 likes
