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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 47292 Views
  • 66 replies
  • 25 likes
  • 47292 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 880079 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 880079 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26871 Views
  • 4 replies
  • 0 likes
  • 26871 Views
  • 4 replies
  • 0 likes

No option to share to Instagram story

PlanPremiumCountryUnited States DeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueThere's no option for me to share to my Instagram story. I've updated, cleared cache and data, and updated both apps again.

  • Newbie
  •   Plan Premium Country United States   Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue There's no option for me to share to my Instagram story....
  • Luan
  • Spotify Star
  • 468 Views
  • 1 replies
  • 1 likes
  • Instagram
    Instagram Stories
  • 468 Views
  • 1 replies
  • 1 likes

How do I access the queue

PlanPremiumCountry Device Galaxy 9 My Question or IssueSorry but everytime I search for this anywhere it just comes back to the computer version which I do not use. I accidentally put songs in my queue sometimes on my Android app and then I'm unable ...

  • Music Fan
  • Plan Premium Country   Device  Galaxy 9     My Question or Issue Sorry but everytime I search for this anywhere it just comes back to the computer version which I do not ...
  • 366 Views
  • 0 replies
  • 0 likes
  • 366 Views
  • 0 replies
  • 0 likes

Spotify App Breaks Up when I open up the family mix

Whenever I open my Family Mix in the Spotify Android App, it hangs up in the welcome screen. At this point I can't do anything in the App anymore. PlanPremiumCountryGermanyDeviceMotorola G6 Plus

  • Newbie
  • Whenever I open my Family Mix in the Spotify Android App, it hangs up in the welcome screen. At this point I can't do anything in the App anymore.   Plan Premium Country Germany Device Mo...
  • 372 Views
  • 0 replies
  • 1 likes
  • Android App Crash
    Family Mix
  • 372 Views
  • 0 replies
  • 1 likes

My Spotify app keeps crashing mid song and I need to relaunch the app.

DeviceXiaomi Mi A1Operating SystemAndroid 9 My Question or IssueMy Spotify app keeps crashing mid-song and I need to relaunch the app.I have been having the issue for around a month and it is really annoying. I feel like this should be a bug report b...

  • Visitor
  • Device Xiaomi Mi A1 Operating System Android 9   My Question or Issue My Spotify app keeps crashing mid-song and I need to relaunch the app. I have been having the issue for around a mont...
  • 453 Views
  • 0 replies
  • 0 likes
  • 453 Views
  • 0 replies
  • 0 likes

Solved!! Added to phone Home Screen, cannot remove

I've used the "Add to home screen" function to add a bunch of playlists to my phone's main screen for quick and easy access. Problem is I can't remove any of them. When I press to drag the icons, a balloon with "Remove" appears, but there is no way t...

  • Casual Listener
  • I've used the "Add to home screen" function to add a bunch of playlists to my phone's main screen for quick and easy access. Problem is I can't remove any of them. When I press to drag the icons, a b...
  • Luan
  • Spotify Star
  • 1799 Views
  • 3 replies
  • 0 likes
  • 1799 Views
  • 3 replies
  • 0 likes

Messenger Extension

 I am having a problem with this... I am trying to create a Spotify shared playlist yet I can't "get started" with spotify music bot and whenever I look for the extensions I do see Apple Music but not Spotify

Screenshot_20191208-023036_Messenger.jpg
  • Music Fan
  •  I am having a problem with this... I am trying to create a Spotify shared playlist yet I can't "get started" with spotify music bot and whenever I look for the extensions I do see Apple Music but no...
  • 573 Views
  • 0 replies
  • 1 likes
  • 573 Views
  • 0 replies
  • 1 likes

Cannot play music on the car

PlanPremiumCountryAustraliaDeviceGoogle Pixel 3Operating SystemAndroid My Question or IssueEver since getting my new phone I can only play downloaded Spotify songs while driving in my car. However, when at home & I turn off WiFi & use data, I can pla...

  • Visitor
  • Plan Premium Country Australia Device Google Pixel 3 Operating System Android   My Question or Issue Ever since getting my new phone I can only play downloaded Spotify songs while driv...
  • Eyetechno
  • Casual Listener
  • 579 Views
  • 1 replies
  • 2 likes
  • 579 Views
  • 1 replies
  • 2 likes

Backup Podcasts "Played" Status

Is it possible to backup the played status of podcasts on the mobile app? I subscribe to multiple podcasts and have listened to 100+ episodes and I'm worried that since the played status doesn't show in the Windows app or Web player and is stored on ...

  • Visitor
  • Is it possible to backup the played status of podcasts on the mobile app?   I subscribe to multiple podcasts and have listened to 100+ episodes and I'm worried that since the played status doe...
  • 405 Views
  • 0 replies
  • 0 likes
  • podcast
  • 405 Views
  • 0 replies
  • 0 likes

Solved!! Any way to force Spotify to stop searching for Internet?

I've got a bunch of albums downloaded for offline. About 30% of the time, I'm out for a walk, tap 'Your Library', 'Albums', and it shows me all my downloaded albums without any problems.The other 70% of the time, I tap 'Albums', and get a spinning wh...

  • Visitor
  • I've got a bunch of albums downloaded for offline. About 30% of the time, I'm out for a walk, tap 'Your Library', 'Albums', and it shows me all my downloaded albums without any problems. The other 7...
  • Luan
  • Spotify Star
  • 810 Views
  • 3 replies
  • 0 likes
  • 810 Views
  • 3 replies
  • 0 likes

No puedo abrir el menú de opciones.

No puedo abrir el menú de opciones de las canciones en la aplicación de Spotify pero si en Spotify LitePlanPremiumPerúXiaomi Redmi 6Android 9

  • Visitor
  • No puedo abrir el menú de opciones de las canciones en la aplicación de Spotify pero si en Spotify Lite Plan Premium Perú Xiaomi Redmi 6 Android 9
  • 506 Views
  • 0 replies
  • 3 likes
  • 506 Views
  • 0 replies
  • 3 likes

Connected devices

Android 10 Pixel 4XLPremium Account I have a Google Home and minis etc.My parents also have smart devices different address, but I am part of their home. When I open Spotify, I can't listen because it's saying it's already being listened to on at my ...

  • Regular
  • Android 10 Pixel 4XL Premium Account   I have a Google Home and minis etc. My parents also have smart devices different address, but I am part of their home.   When I open Spotify, I ...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

The Lyrics view feature (Genius) wont work.

according to the guide: Start playing music.Tap the Now Playing bar at the bottom of the screen.Scroll down to see the song’s lyrics and their story!but theres nothing at the bottom of the screen, and i cant see any lyrics, currently using xiomi note...

  • Visitor
  • according to the guide:  Start playing music. Tap the Now Playing bar at the bottom of the screen. Scroll down to see the song’s lyrics and their story! but theres nothing at the bott...
  • 496 Views
  • 0 replies
  • 0 likes
  • Bhind the Lyrics
    Genius
    lyrics
  • 496 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution BV9600 issue with drop down menu

Hey everyone.I have an issue with my bv9600. Everytime i open the drop down menu, the app crushes. I have already uninstalled and restalled it and i already locked the app on the Memory Sand box.Thank you very much for your help.PlanPremiumCountry It...

  • Casual Listener
  • Hey everyone. I have an issue with my bv9600. Everytime i open the drop down menu, the app crushes.  I have already uninstalled and restalled it and i already locked the app on the Memory Sand...
  • Tarvosdrakon
  • Casual Listener
  • 1258 Views
  • 4 replies
  • 0 likes
  • 1258 Views
  • 4 replies
  • 0 likes

Spotify make phone crash/freeze even not using Spotify

PlanPremiumCountrySpainDeviceXiaomi Mi A2 Lite (3gb RAM & 32gb storage)Operating SystemAndroid 9 Pie, Android One, November security update already installedMy Question or IssueStarted using Spotify first week of november. Since then Spotify made the...

  • Casual Listener
  • Plan Premium Country Spain Device Xiaomi Mi A2 Lite (3gb RAM & 32gb storage) Operating System Android 9 Pie, Android One, November security update already installed My Question or Issue ...
  • 359 Views
  • 0 replies
  • 0 likes
  • 359 Views
  • 0 replies
  • 0 likes

Memory leak on android tv

PlanPremiumCountryDK DeviceSony Bravia KD-65A1 My Question or IssueWhen spotify has been running about half an hour it gets pretty much impossible to change track/playlist, end the application or just switch away from it. It always ends up with the t...

  • Regular
  • Plan Premium Country DK   Device Sony Bravia KD-65A1   My Question or Issue When spotify has been running about half an hour it gets pretty much impossible to change track/playlist...
  • 367 Views
  • 0 replies
  • 0 likes
  • 367 Views
  • 0 replies
  • 0 likes

Superuser Contribution [2019 Wrapped] Story crashes on fifth slide

PlanPremiumCountryChileDeviceMoto G6 PLayOperating SystemAndroid 9 My Question or IssueI try to look at my Spotify Wrapped 2019, but the app crashes when I try to look at the fifth slide. I tried clean reinstalling and restarting my phone, but it jus...

  • Visitor
  • Plan Premium Country Chile Device Moto G6 PLay Operating System Android 9   My Question or Issue I try to look at my Spotify Wrapped 2019, but the app crashes when I try to look at the...
  • Peter
  • Spotify Legend
  • 1768 Views
  • 1 replies
  • 1 likes
  • 1768 Views
  • 1 replies
  • 1 likes

Spotify redownloading library everday midnight

I'm using Samsung A30. I've subscribed to Spotify with student discount. I use 2 devices i.e windows laptop and android phone. My library keeps downloading everyday midnight. And this issue is only with mobile. I found my android is added every night...

  • Music Fan
  • I'm using Samsung A30. I've subscribed to Spotify with student discount. I use 2 devices i.e windows laptop and android phone. My library keeps downloading everyday midnight. And this issue is only w...
  • 344 Views
  • 0 replies
  • 0 likes
  • Android
    drm issue
    Premium
    redownloads
    Samsung
    samsung a30
  • 344 Views
  • 0 replies
  • 0 likes

Spotify autoplay

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy a70My Question or IssueWhen I turn on my AirPods Spotify automatically plays music, how do I stop this?

  • Newbie
  • Plan Premium Country New Zealand Device Samsung Galaxy a70 My Question or Issue When I turn on my AirPods Spotify automatically plays music, how do I stop this?
  • 511 Views
  • 0 replies
  • 0 likes
  • AirPods
    auto
    automatically
    autoplay
  • 511 Views
  • 0 replies
  • 0 likes

Wrapped top genres missing

PlanPremiumCountrySwedenDeviceXiaomi mix 2s and iPad Operating SystemAndroid pie and iOS 13 My Question or IssueIn the 2019 wrapped stories. I noticed my friends have a bar graph with their top genres. This is missing for me.

  • Newbie
  • Plan Premium Country Sweden Device Xiaomi mix 2s and iPad  Operating System Android pie and iOS 13   My Question or Issue In the 2019 wrapped stories. I noticed my friends have a ...
  • 601 Views
  • 0 replies
  • 1 likes
  • 601 Views
  • 0 replies
  • 1 likes

Randomly shuffle playing music (android)

PlanPremiumCountryUSDeviceLg g6Operating SystemAndroid My Question or IssueI don't like shuffle playing my playlists, and they have started randomly shuffling partway through the playlist. My liked songs will only play shuffled, even though I don't h...

  • Newbie
  • Plan Premium Country US Device Lg g6 Operating System Android   My Question or Issue I don't like shuffle playing my playlists, and they have started randomly shuffling partway through...
  • 291 Views
  • 0 replies
  • 0 likes
  • 291 Views
  • 0 replies
  • 0 likes