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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUKDeviceSamsung Galaxy S9Operating SystemAndroid My Question or Issue My spotify keeps pausing randomly, even if the music is downloaded, when my screen is locked and on the Always-On-Display. However when i turn on my screen it con...
Plan Premium Country UK Device Samsung Galaxy S9 Operating System Android My Question or Issue My spotify keeps pausing randomly, even if the music is downloaded, whe...
Community Legend
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4 replies
4 likes
This is so frustrating. Every morning during the commute, I connect my phone to my car and find out that it can't login! I created the account through facebook so if I try to login through facebook, it says something went wrong and I should try again...
This is so frustrating. Every morning during the commute, I connect my phone to my car and find out that it can't login! I created the account through facebook so if I try to login through facebook, ...
Spotify Legend
676 Views
1 replies
1 likes
Plan - PremiumCountry - USADevice - Samsung Galaxy S8+Operating System - Android 9 Issue Hearts on liked songs are nearly impossible to differentiate when High Contrast fonts are enabled for accessibility. Without high contrast fonts enabled the hear...
Plan - Premium Country - USA Device - Samsung Galaxy S8+ Operating System - Android 9 Issue Hearts on liked songs are nearly impossible to differentiate when High Contrast fonts ...
Visitor
1311 Views
3 replies
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PlanPremiumDeviceMotorola Moto G5Operating SystemAndroid 8.1.0My Question or IssueMy Spotify application has been crashing every time I try to open it for ~2 months now. I have tried some fixes, to no avail, and need suggestions
Plan Premium Device Motorola Moto G5 Operating System Android 8.1.0 My Question or Issue My Spotify application has been crashing every time I try to open it for ~2 months now. I have ...
Casual Listener
1165 Views
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PlanPremiumCountryUnited Arab Emirates Device(Samsung Galaxy Note 9)Operating System(Android Oreo) My Question or Issue Hi! I recently updated to the latest version, only to find out that "my library" interface and layout has been changed. I don't ha...
Plan Premium Country United Arab Emirates Device (Samsung Galaxy Note 9) Operating System (Android Oreo) My Question or Issue Hi! I recently updated to the lates...
239 Views
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Desktop app functionality regarding clicking on currently playing song for it to jump to that song marked in my playlist has been broken for probably 2 years now, ever since you retired the real client and switched to this crappy electron/js app.Ther...
Desktop app functionality regarding clicking on currently playing song for it to jump to that song marked in my playlist has been broken for probably 2 years now, ever since you retired the real clie...
543 Views
0 replies
0 likes
PlanPremiumDeviceSony Xperia XA2Operating SystemAndroid My Question or Issue/WorkflowI turn on the wifi on my device, and launch spotify.Te application starts to dowload/update playlists. While The download is running the application takes extremely ...
Plan Premium Device Sony Xperia XA2 Operating System Android My Question or Issue/Workflow I turn on the wifi on my device, and launch spotify.Te application starts to dowload/update p...
433 Views
0 replies
1 likes
PlanFreeCountryUkDeviceHuawei p20 liteOperating SystemAndroid 9 My Question or IssueI can't edit my playlists, the option doesn't exist. My tablet is running the same version and it can edit playlist, but I can't on my phone
Plan Free Country Uk Device Huawei p20 lite Operating System Android 9 My Question or Issue I can't edit my playlists, the option doesn't exist. My tablet is running the same versi...
334 Views
0 replies
0 likes
PlanPremiumCountryFranceDeviceOne Plus 7 Pro GM1913Operating SystemAndroid 9 My Question or IssueMy app crash when I try to sort a playlist by reversed personnalized order. It happens on any type of playlist.Two of my friend, one with a OnePlus 6 and...
Plan Premium Country France Device One Plus 7 Pro GM1913 Operating System Android 9 My Question or Issue My app crash when I try to sort a playlist by reversed personnalized order. I...
390 Views
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3 likes
PlanPremiumCountryGermanyDeviceSony XZ PremiumOperating SystemAndroid Oreo My Question or IssueAfter ne newest update to version 8.5.27.957, i'm not longer able to move the offline songs to my SD card. The option disapeared and not available.
Plan Premium Country Germany Device Sony XZ Premium Operating System Android Oreo My Question or Issue After ne newest update to version 8.5.27.957, i'm not longer able to move ...
Spotify Star
1467 Views
6 replies
0 likes
PlanPremiumCountryUKDeviceHuawei p10Operating SystemAndroid v.9 My Question or IssueWhen listening to Spotify and i receive an incoming call, there is no interruption to the music to notify me of the call. So unless i happen to be looking at my phone...
Plan Premium Country UK Device Huawei p10 Operating System Android v.9 My Question or Issue When listening to Spotify and i receive an incoming call, there is no interruption to the ...
Spotify Star
1120 Views
1 replies
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Since a few weeks my spotify keeps pausing when my phone is locked. It also keeps disconnecting from bluetooth immediately so i cannot play music in my house. I have cleared the app data and cache and deleted any app that i dont use that might interf...
Since a few weeks my spotify keeps pausing when my phone is locked. It also keeps disconnecting from bluetooth immediately so i cannot play music in my house. I have cleared the app data and cache an...
Regular
47485 Views
20 replies
7 likes
PlanPremium - FamilyCountryAustraliaDeviceSamsung Galaxy 9+Operating SystemDunno, probably the latest My Question or IssueThe Spotify app crashes about 2 seconds after pressing the close button in the family menu. By family menu I mean the list of fa...
Plan Premium - Family Country Australia Device Samsung Galaxy 9+ Operating System Dunno, probably the latest My Question or Issue The Spotify app crashes about 2 seconds after pressi...
Casual Listener
2110 Views
2 replies
2 likes
PlanFreeCountryUKDeviceLeEco Le 2Operating SystemAndroid 6 My Question or IssueUntil September of 2019 all was OK, but when (I don't remember exactly which version) I updated my Spotify app and since cover arts on Liked Songs section is no longer dis...
Plan Free Country UK Device LeEco Le 2 Operating System Android 6 My Question or Issue Until September of 2019 all was OK, but when (I don't remember exactly which version) I updated...
629 Views
0 replies
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I have this ridiculously annoying bug where when my music is disrupted (eg. by a notification, by my pausing, or by something else playing) it continues to play silently. It goes back to normal volume when I skip a specific song or reset the spotify ...
I have this ridiculously annoying bug where when my music is disrupted (eg. by a notification, by my pausing, or by something else playing) it continues to play silently. It goes back to normal volum...
Spotify Star
1125 Views
6 replies
0 likes
PlanPremiumCountryFrance DeviceOneplus 6t androidOperating SystemAndroid Oreo My Question or Issue Hi spotify, I would like to know how I can download the songs I liked but only the n latest ones ?Thanks Jaafar
Plan Premium Country France Device Oneplus 6t android Operating System Android Oreo My Question or Issue Hi spotify, I would like to know how I ...
Composer
1129 Views
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While I play music it keeps on stoping randomly. My software and app are up to date. I even tried uninstalling and installing the app again but with no helpPremiumCountryRomaniaDeviceSamsung galaxy s10eOperating System Android 9
While I play music it keeps on stoping randomly. My software and app are up to date. I even tried uninstalling and installing the app again but with no help Premium Country Romania Device Samsun...
Roadie
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Dawn Ray'd artist page doesn't show any songs or albums.
Dawn Ray'd artist page doesn't show any songs or albums.
584 Views
0 replies
0 likes
PlanPremiumCountryCanadaDevicePixel 2XLOperating SystemAndroid 10 My Question or Issue A recent update to Spotify completely changed the Discography section in an artist page. It's now a single list, rather then the previous separation for albums, co...
Plan Premium Country Canada Device Pixel 2XL Operating System Android 10 My Question or Issue A recent update to Spotify completely changed the Discography section in...
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612 Views
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PlanPremiumCountryUK>NIDevice(Huawei P9)Operating System(Android 7.0) My Question or IssueEvery widget link on my home screen (very few playlists - they're mostly full albums) automatically enables Shuffle as soon as it's pressed. Never starts on the...
Plan Premium Country UK>NI Device (Huawei P9) Operating System (Android 7.0) My Question or Issue Every widget link on my home screen (very few playlists - they're mostly full alb...
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