Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

209898 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 209898 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

559760 Views

78 replies

3 likes

  • 559760 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462374 Views

575 replies

39 likes

Account
Free
  • 462374 Views
  • 575 replies
  • 39 likes

Superuser Contribution Some songs play on the laptop but not the mobile

I am using a Microsoft Surface and have a Premium account. On my Surface I am able to play all the songs in a playlist. However, when I use the app on my Huawei P20 Pro, one or two of the songs are faded out light grey and won't play. Please help!

Visitor

  I am using a Microsoft Surface and have a Premium account. On my Surface I am able to play all the songs in a playlist. However, when I use the app on my Huawei P20 Pro, one or two of the son...

Ivan

Spotify Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution App says it doesn't have enough disk space

PlanPremiumCountryUSADeviceGalaxy S9Operating SystemAndroid Oreo My Question or IssueWhen I try to open the app, it pops up a dialog box that says the app is running out of space, yet when I check my phone I have 20 gigabytes of storage left so I kno...

Newbie

Plan Premium Country USA Device Galaxy S9 Operating System Android Oreo   My Question or Issue When I try to open the app, it pops up a dialog box that says the app is running out...

Ivan

Spotify Legend

747 Views

1 replies

0 likes

Crash
Samsung
storage
  • 747 Views
  • 1 replies
  • 0 likes

Samsung Gear Fit2 Pro unable to download Spotify

PlanPremiumCountry South AfricaDeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueThe Spotify app does not seem to be available on the Samsung Galaxy Store which means I cannot download the app to my Gear Fit2 Pro. The Gear Fit ha...

Casual Listener

Plan Premium Country  South Africa Device Samsung Galaxy A51 Operating System Android 10   My Question or Issue The Spotify app does not seem to be available on the Samsung Galaxy...

MelandriC93

Casual Listener

692 Views

2 replies

0 likes

  • 692 Views
  • 2 replies
  • 0 likes

Cant login due to no touch input

Note 10 plus, newest version software, fresh install did not fix and reboot didnt either. Cant screen shot due to security policy and screen recording just shows black. When going to close the app, the preview of the app running is completely black.P...

Newbie

Note 10 plus, newest version software, fresh install did not fix and reboot didnt either. Cant screen shot due to security policy and screen recording just shows black. When going to close the app, t...

Raemchoi

Newbie

525 Views

2 replies

1 likes

  • 525 Views
  • 2 replies
  • 1 likes

Superuser Contribution Local Song File Option Menu (Three Dots) Cut

PlanFree, PremiumCountryItalyDeviceXiaomi Redmi Note 5 Operating SystemAndroid Pie (MIUI Global 11.0.3) My Question or IssueImported some local MP3 files to Spotify Premium on PC, added them to a custom playlist and downloaded it to make it available...

Casual Listener

Plan Free, Premium Country Italy Device Xiaomi Redmi Note 5  Operating System Android Pie (MIUI Global 11.0.3)   My Question or Issue Imported some local MP3 files to Spotify Prem...

alfx3

Casual Listener

572 Views

2 replies

0 likes

  • 572 Views
  • 2 replies
  • 0 likes

Just got WH-1000XM3 and Spotify crashes when doing certain Android functions.

PlanPremiumCountryUSDeviceSamsung Galaxy 10+Operating SystemLatest AndroidMy Question or IssueI am on the latest android version with a Samsung Galaxy 10+. I recently purchased the Sony WH 1000XM3 headphones and Spotify started crashing when using ce...

Visitor

Plan Premium Country US Device Samsung Galaxy 10+ Operating System Latest Android My Question or Issue I am on the latest android version with a Samsung Galaxy 10+. I recently purchased the ...

980 Views

0 replies

1 likes

  • 980 Views
  • 0 replies
  • 1 likes

Phone updated to Android 10, now Spotify over Bluetooth issues

None of the below information is required.PlanPremiumCountryCanadaDeviceSony XZ2 CompactOperating SystemAndroid 10 (build: 52.1.A.0.618) My Question or IssueHad no problems on Monday, then my phone updated to 10. Now the play/pause button on my BT he...

Visitor

None of the below information is required. Plan Premium Country Canada Device Sony XZ2 Compact Operating System Android 10 (build: 52.1.A.0.618)   My Question or Issue Had no pro...

818 Views

0 replies

1 likes

  • 818 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify stops playing songs randomly.

PlanPremiumCountryGermanyDeviceHuawei P smartOperating SystemAndroid Spotify stops playing after ca. 2 minutes of listening. If I'm on my phone or if it's in my pocket doesn't matter. The app closes completely and i have to restart it all the time. I...

Visitor

Plan Premium Country Germany Device Huawei P smart Operating System Android  Spotify stops playing after ca. 2 minutes of listening. If I'm on my phone or if it's in my pocket doesn't m...

Ivan

Spotify Legend

704 Views

1 replies

1 likes

  • 704 Views
  • 1 replies
  • 1 likes

Superuser Contribution Offline Music deleted after reboot

PlanPremiumCountryGermanyDeviceSamsung Galaxy S8 with 128gb SD Card (not encrypted)Operating SystemAndroid 9.0My Question or Issue: Everytime I reboot my phone Spotify changes the file path from my SD Card back to the Internal storage and even delete...

Music Fan

Plan Premium Country Germany Device Samsung Galaxy S8 with 128gb SD Card (not encrypted) Operating System Android 9.0 My Question or Issue:   Everytime I reboot my phone Spotify c...

NickMulle

Music Fan

4805 Views

10 replies

3 likes

  • 4805 Views
  • 10 replies
  • 3 likes

Superuser Contribution Local Music On Mobile

Plan: PremiumCountry: Unites StatesDeviceL Pixel 4 XLOperating System: Android Oreo My Question or Issue: I seem to be having an issue where whenever I try to open my local (computer .mp3) playlist on my mobile phone, it crashes. I've gone through th...

Casual Listener

Plan: Premium Country: Unites States DeviceL Pixel 4 XL Operating System: Android Oreo   My Question or Issue:   I seem to be having an issue where whenever I try to open my local (c...

Appellus

Casual Listener

862 Views

2 replies

1 likes

local
  • 862 Views
  • 2 replies
  • 1 likes

how to play all downloaded songs on android

how can play all my downloaded songs? i do not see it in UI.

Visitor

how can play all my downloaded songs? i do not see it in UI.

UberdriverJanis

Newbie

5939 Views

3 replies

3 likes

  • 5939 Views
  • 3 replies
  • 3 likes

High data usage (400+ Mb in ~10 min listening to already downloaded music)

PlanPremiumCountryCanada DeviceLG G6Operating SystemAndroid Pie My Question or IssueThis morning when using Spotify while driving to work, I got a notification from my phone stating that Spotify has used a large amount of data. I pull over and check ...

Casual Listener

Plan Premium Country Canada  Device LG G6 Operating System Android Pie   My Question or Issue This morning when using Spotify while driving to work, I got a notification from my ...

MVRV

Casual Listener

3299 Views

2 replies

1 likes

data usage
High Data Usage
Waze integration
  • 3299 Views
  • 2 replies
  • 1 likes

Superuser Contribution Is there a setting to force Spotify to keep playing?

Is there any way to keep Spotify playing when ads pop up on your phone? I've turned off in game music / sounds but some ads don't have volume options and just wondered if Spotify gives you an option to 'ignore' or override interruptions?

Newbie

Is there any way to keep Spotify playing when ads pop up on your phone? I've turned off in game music / sounds but some ads don't have volume options and just wondered if Spotify gives you an option ...

Ivan

Spotify Legend

1751 Views

1 replies

0 likes

  • 1751 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share my Spotify song on Instagram Stories (Android)

PlanPremiumCountryPhilippines DeviceSamsung Galaxy A50s Operating SystemAndroid 10, One UI 2.0 My Question or IssueI'm having trouble sharing my Spotify songs on IG stories for a long time now. At first I thought maybe it's because of my old HTC phon...

Casual Listener

Plan Premium Country Philippines    Device Samsung Galaxy A50s   Operating System Android 10, One UI 2.0   My Question or Issue I'm having trouble sharing my Spotify s...

Mario

Spotify Legend

3017 Views

3 replies

0 likes

  • 3017 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing order of playlists (NOT tracks within playlist)

Is there a way for me to rearrange my playlists in the Android app? In the desktop version it works simply via drag and drop but in the app new playlists just get randomly ordered. Example: I make monthly playlists combining all the weekly mixes for ...

Newbie

Is there a way for me to rearrange my playlists in the Android app? In the desktop version it works simply via drag and drop but in the app new playlists just get randomly ordered. Example: I make mo...

Mario

Spotify Legend

558 Views

1 replies

1 likes

  • 558 Views
  • 1 replies
  • 1 likes

Superuser Contribution Trouble with account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have spotify on my phone with a premium account. I just bought a fitbit and when I log in t...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...

Mario

Spotify Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Android-ANR on Splash

PlanPremiumCountryGermany DeviceGoogle Pixel 3aOperating SystemAndroid 10 My Question or Issue Yesterday, I was getting ANR when I click the settings icon. Today, I cleared 5 GB cache and didn't work. I reinstalled the app from scratch and now I am g...

Visitor

Plan Premium Country Germany   Device Google Pixel 3a Operating System Android 10   My Question or Issue   Yesterday, I was getting ANR when I click the settings ic...

471 Views

0 replies

0 likes

  • 471 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution If there a quick way to delete the played Song from playlist

PlanPremiumOperating SystemAndroid My Question or IssueI have a Playlist with about 300 Songs, and sometime i would like to delete the played Song. Most of the Time i use Shuffle play and then i must search the entire Playlist to find the Song becaus...

Casual Listener

Plan Premium Operating System Android   My Question or Issue I have a Playlist with about 300 Songs, and sometime i would like to delete the played Song. Most of the Time i use Shuffl...

115650697

Newbie

1274 Views

4 replies

2 likes

  • 1274 Views
  • 4 replies
  • 2 likes

Unable to find lyrics for songs

PlanFreeCountryCanadaDeviceGalaxy s2 LTE, s3, s4, ASUS LaptopOperating SystemAndroid 5.0.1 My Question or IssueI am unable to find lyrics on any of my devices except my Amazon Fire Stick.Even my friend who has an iPhone 11 has this issue.

Visitor

Plan Free Country Canada Device Galaxy s2 LTE, s3, s4, ASUS Laptop Operating System Android 5.0.1   My Question or Issue I am unable to find lyrics on any of my devices except my Amazo...

Emilia_8

Community Legend

782 Views

1 replies

1 likes

  • 782 Views
  • 1 replies
  • 1 likes

Superuser Contribution Song metadata not in sync using Android Auto and Spotify over car Bluetooth

Hi, I use Spotify on my phone to play music through a Bluetooth connection to my car's Bluetooth radio receiver. I have 2 cars, a VW Tiguan and a Ford Focus, both behave in the same way. When Spotify is active and playing music and Android Auto is of...

Newbie

Hi,   I use Spotify on my phone to play music through a Bluetooth connection to my car's Bluetooth radio receiver.  I have 2 cars, a VW Tiguan and a Ford Focus, both behave in the same wa...

Mario

Spotify Legend

1605 Views

3 replies

0 likes

  • 1605 Views
  • 3 replies
  • 0 likes