Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195445 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195445 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536986 Views

78 replies

3 likes

  • 536986 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441636 Views

565 replies

37 likes

Account
Free
  • 441636 Views
  • 565 replies
  • 37 likes

A band that I was listening to stopped working

My Question or Issueyesterday A band that I was listening to literally from a few hours stopped working the band is powerwolf and I tried from a web player and it did not work it is not grayed out some songs are even downloaded but it stopped working...

Visitor

My Question or Issue yesterday A band that I was listening to literally from a few hours stopped working the band is powerwolf and I tried from a web player and it did not work it is not grayed...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Solved!! Failure moving data to SD card

Plan: Family Device, Samsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue My phone ran out of juice and shut itself down. Every **bleep** time this occurs all spotify data have been moved to internal storage, making it packed. As usual I...

Music Fan

Plan: Family   Device , Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue   My phone ran out of juice and shut itself down. Every **bleep** time this ...

Luan

Spotify Star

18939 Views

6 replies

1 likes

sdcard
storage
  • 18939 Views
  • 6 replies
  • 1 likes

Superuser Contribution No reaction by all icons on Android PX6 select music only via remote

Since the last Update it is not possible to select anything by the ap, it shows only the start screen I've tryed all except new install, it dosen't work. BUT you can select musik and all over remot with the ios app. Please help myPlanPremiumCountryGe...

Visitor

Since the last Update it is not possible to select anything by the ap, it shows only the start screen  I've tryed all except new install, it dosen't work. BUT you can select musik and all over ...

user-removed

Not applicable

655 Views

2 replies

0 likes

  • 655 Views
  • 2 replies
  • 0 likes

Solved!! Audiobook stops midbook

Plan PremiumCountry USA Device Samsung Note 9 & Windows 10 My Question or Issue: I am listening to an audiobook series over 10 books long on spotify. On book 9 half way through it just stops. It seems to be unable to see any file past 100. I've check...

Visitor

Plan Premium Country USA   Device Samsung Note 9 & Windows 10   My Question or Issue: I am listening to an audiobook series over 10 books long on spotify.  On book 9...

Jᴀᴄᴋ

Roadie

58 Views

1 replies

0 likes

  • 58 Views
  • 1 replies
  • 0 likes

Spotify Downloads on SD card gets deleted after reeboot

After rebooting my phone, all downloaded songs (SD-card) are deleted. If I look in the setting I see that Spotify now uses the internal storage and starts downloading all songs. After that I have to switch to SD-card again and have to download more t...

Music Fan

After rebooting my phone, all downloaded songs (SD-card) are deleted. If I look in the setting I see that Spotify now uses the internal storage and starts downloading all songs. After that I have to ...

Jmf92

Newbie

801 Views

1 replies

3 likes

  • 801 Views
  • 1 replies
  • 3 likes

Superuser Contribution Radio station error

PlanPremiumCountry USDeviceSamsung Galaxy 7Operating SystemAndroid My Question or Issue When go to a song radio or artist radio, I'm constantly getting "Radio station error" and songs don't load

Casual Listener

  Plan Premium Country  US Device Samsung Galaxy 7 Operating System Android   My Question or Issue  When go to a song radio or artist radio, I'm constantly getting "Rad...

JupiterMaroon

Casual Listener

2445 Views

9 replies

0 likes

  • 2445 Views
  • 9 replies
  • 0 likes

Spotify chages music by himself

Hello there,I'm just a bit **bleep** off about this subject, i noticed that for a decent amount of time ago (maybe 2 or 3 months) spotify immediatly changes the song that i selected or the upcoming on the playlist for a random one, this happens maybe...

Visitor

Hello there, I'm just a bit **bleep** off about this subject, i noticed that for a decent amount of time ago (maybe 2 or 3 months) spotify immediatly changes the song that i selected or the upcoming...

Emilia_8

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google ChromeCast pauses when streaming Spotify

Hi, I have a 2,4 and 5 ghz wlan network (Router: Fritzbox) and a chromecast audio and chromecast latest version installed. Wenn streaming from a android smartphone (samsung S7) or macbook pro Spotify streaming pauses from time to time. I also have a ...

Newbie

Hi,   I have a 2,4 and 5 ghz wlan network (Router: Fritzbox) and a chromecast audio and chromecast latest version installed. Wenn streaming from a android smartphone (samsung S7) or macbook pr...

Crankey

Casual Listener

1124 Views

3 replies

1 likes

  • 1124 Views
  • 3 replies
  • 1 likes

Solved!! Spotify is ruining my life.. big problem, HELP!

Hello all, I am sorry for being so rude and just asking questions directly without introducing my self, but if you hear out my problem, you might well get an idea of why I am so frustrated. PROBLEM: I installed 2 days ago the spotify app on my Samsun...

Casual Listener

Hello all,   I am sorry for being so rude and just asking questions directly without introducing my self, but if you hear out my problem, you might well get an idea of why I am so frustrated. ...

AbrahamMartínez

Casual Listener

2818 Views

8 replies

0 likes

  • 2818 Views
  • 8 replies
  • 0 likes

Superuser Contribution Shuffle feature seems to favor certain songs

On my Android, I have noticed that when using the shuffle feature, the app seems to favor certain songs. Each of my playlists is an album (numbering about 40 albums), and all of these album playlists are filed in a folder. Sometimes I will select thi...

Music Fan

On my Android, I have noticed that when using the shuffle feature, the app seems to favor certain songs.  Each of my playlists is an album (numbering about 40 albums), and all of these album pla...

Ivan

Spotify Legend

6555 Views

10 replies

2 likes

  • 6555 Views
  • 10 replies
  • 2 likes

Superuser Contribution Cannot hide songs

PlanPremiumCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid My Question or IssueWhen saving a new album from an artist it no longer has the songs already "liked" and I have to go through and "like" each song one by one. Inversely any songs that...

Casual Listener

Plan Premium Country USA Device Google Pixel 3a Operating System Android   My Question or Issue When saving a new album from an artist it no longer has the songs already "liked" and I ...

Katerina

Spotify Legend

4221 Views

4 replies

1 likes

  • 4221 Views
  • 4 replies
  • 1 likes

Some available songs stopped playing

PlanPremiumCountryEgypt DeviceHonor view 20 and tge web player on chromeOperating SystemAndroid 9 and windows 10 My Question or IssueA band that I was listening to litrally from a few hours stopped working the band is powerwolf and I tried from a web...

Visitor

Plan Premium Country Egypt  Device Honor view 20 and tge web player on chrome Operating System Android 9 and windows 10   My Question or Issue A band that I was listening to litra...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Playing random songs with autoplay turned off

PlanFreeCountryUSADeviceGoogle Pixel 3aOperating SystemAndroid My Question or IssueI have autoplay disabled; however, after I finish listening to a podcast, a random song will start playing. This is particularly irritating when I am not connected to ...

Visitor

Plan Free Country USA Device Google Pixel 3a Operating System Android   My Question or Issue I have autoplay disabled; however, after I finish listening to a podcast, a random song wil...

479 Views

0 replies

1 likes

  • 479 Views
  • 0 replies
  • 1 likes

Audiobook Error Screen

https://open.spotify.com/track/3H4v1zi6j70j9ybMY6qbq9?si=_9A5LBVKRMajChpDgg0F4wPlanPremium (Family)CountryUSA DeviceMoto Z2 forceOperating SystemAndroid 8.0.0 My Question or IssueI'm trying to listen through Frankenstein, but starting around track 88...

Newbie

https://open.spotify.com/track/3H4v1zi6j70j9ybMY6qbq9?si=_9A5LBVKRMajChpDgg0F4w Plan Premium (Family) Country USA   Device Moto Z2 force Operating System Android 8.0.0   My Quest...

430 Views

0 replies

0 likes

audiobook playback issue
  • 430 Views
  • 0 replies
  • 0 likes

Shuffle green Button switch to continue

Hi, I'm a new family premium member. On my Android phone, the big green button is still shuffle. Can I swtich it to continue like on the desktop computer?

Casual Listener

Hi, I'm a new family premium member. On my Android phone, the big green button is still shuffle. Can I swtich it to continue like on the desktop computer?  

lucky_bugs

Casual Listener

1251 Views

2 replies

0 likes

  • 1251 Views
  • 2 replies
  • 0 likes

One Single Song Will Not Download

PlanPremiumCountryUSADevicePixel 4 XLOperating SystemAndroid 10, February security patch I'd like to preface this by saying I have already exactly followed the steps outlined in the response to this post , as was suggested in this other post with a p...

Newbie

Plan Premium Country USA Device Pixel 4 XL Operating System Android 10, February security patch   I'd like to preface this by saying I have already exactly followed the steps ...

Jᴀᴄᴋ

Roadie

807 Views

1 replies

0 likes

  • 807 Views
  • 1 replies
  • 0 likes

Repeat one mode resets when switching devices

PlanPremiumCountryTurkeyDeviceHuawei Honor 10Operating SystemAndroid 9App Version8.5.46.859 My Question or IssueWhen I switch from my phone to my Windows 10 PC, or other way, if I repeat one song it resets to "repeat all". I have to manually fix it e...

Newbie

Plan Premium Country Turkey Device Huawei Honor 10 Operating System Android 9 App Version 8.5.46.859     My Question or Issue When I switch from my phone to my Windows 10 PC, o...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Superuser Contribution Android - Spotify show blank and empty screen, can't play any song

Hi.. My spotify show only blank and empty screen and I can't play any song because it just like I don't have any connection. Anw I tried to update, reinstall etc but I doesn't seem work PlanPremium

Casual Listener

Hi..  My spotify show only blank and empty screen and I can't play any song because it just like I don't have any connection.    Anw I tried to update, reinstall etc but I doesn't s...

Agungp14

Casual Listener

438 Views

2 replies

0 likes

  • 438 Views
  • 2 replies
  • 0 likes

Superuser Contribution Storage to SD card on Android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey Folks,I have a relatively new Android phone and I want to transfer storage to the SD car...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

SlatanicS

Casual Listener

1703 Views

3 replies

0 likes

  • 1703 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with live stream count

Hello i am from Greece have samsung s7 in the free plan and a macbook but in both devices i have problem with live stream count in the artist profile. I reinstalled the app and deleted data but still nothing. Can you check my account? Thanks! https:/...

Newbie

Hello i am from Greece have samsung s7 in the free plan and a macbook but in both devices i have problem with live stream count in the artist profile. I reinstalled the app and deleted data but still...

Ivan

Spotify Legend

847 Views

1 replies

0 likes

  • 847 Views
  • 1 replies
  • 0 likes